Best Businesses in Phoenix, AZ

Ricardo is been professional in approaching and while working inside the house and explained the details to me what they have been doing and the importance of why they are pulling the dry wall and ceiling. Thank you for coming.

The lead tech was excellent. Everything was done perfectly as said. I also ensured extras around my home were safe and needed any fixtures. Will recommend it to family and friends great company!! ?

Recently SERVPRO helped us mitigate a water problem we had in our home. Their representative did an excellent job of explaining why and how they would remedy our situation and provided the expected cost ahead of time. He did an excellent job in his explanation and the company did what he said they would do. He further showed us results as they were accomplished. We would recommend SERVPRO in the future.

Amazing company with lots of respectful and skillful employees.

Refer all my customers to them. Sherri is amazing. They are very thorough and take care of their customers. Highly recommended

Since Phoenix has a lot of storms that cause water damage that then turns into mold I always call this company when I need a company to fix water damage.

I called these guys last week when I found out I had a crazy flood that started from under the toilet while I was at work. I came home and realized there was tons of water all over the floor and I needed to act fast since the water was going all over the walls and down the downstairs. When I called these guys they came and got here fast! They set up machines and had to remove damaged walls and areas that the toilet water touched since it was sewage water. My house is almost back to normal but I wanted to thank them for everything they have done so far. Recommend them definitely.

I can't say enough wonderful things about Arizona Fire and Water Restoration!
Bob Miller, project manager, headed up our restoration. After a major flood through out our home from the condo unit above us, he brought in teams of well-trained, experienced workers to complete the restoration. Lawrence, Sr. and his team was enlisted to patch, tape, and paint our walls. The holes were imperceptible upon completion. The walls were perfect, once painted. After new carpet was rolled out, the cleaning crew arrived. Six months of mold and mildew residue, construction dust, and debris from work crews disappeared. The black asphalt and tar that was tracked in on our tile and grout for the previous six months was steamed off by Frank and Greg in half a day. The results were astonishing! Frankie arranged for a textile crew to assist with curtains. Everything was well-coordinated. While the process of remediation, restoration, and renovation takes what seems to be an agonizingly long time, everyone at AZ Fire &Water was understanding, helpful, empathetic, and invested themselves in the projects. Many of them are victims of disaster loss, as well, and identify with what you're going through. Got a kick out of Judith and Jorday--they will even help you with your computer!

I have worked for Servpro of Phoenix for over 5 years now and couldn’t be happier. I love how much it’s like working with family. I love the reactions from customers once we finish there projects and get the customer back to normal. Our commercial team has gotten so big we help with some very unique jobs, I love all of the interesting experiences. Servpro of Central Phoenix makes it easy to come to work everyday!

Great service , fast reliable, Melissa made our experience easy without any stress. Great customer service skills! I recommend them to all my friends!

5 star review excellent service.

I am so happy I called 1-800 Water Damage. From the very first phone call, I could tell they were an amazing company. Not only did they make it to my home in less than an hour after I called them, but they answered all of my questions and helped me understand the entire process with my insurance company. Calling them was the best decision that I made. They handled all of the flooding in my home in LESS than 72 hours. And that's say A LOT since I accidentally flooded two bathrooms, a hallway,my master bedroom, a closet, and a connecting wall! At first I felt totally embarrassed because I had left the bathtub running for well...a very long time - but they were so professional and I instantly felt like I was in good hands. Thank you Alicia, Nolan and Tom for all of your help! I've got your number save in my phone should I ever need you again! You guys are the BEST!

These guys were awesome! Took care to cover everything, cleaned up their mess, very thorough and on time. Have used other companies in the past, but these guys will definitely be my go to for carpet repair and cleaning, fire and wate restoration cleanup and repair

We had a guy name Tyler Heard he was a great help and made sure we knew what was happening every step of the way

We have been working with Patrick for quite some time and he does a great job!

Restore Master was able to complete the job and was very professional during the repairs. Definitely was not disadisappointed. Thanks to Restore Master.

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

There were very quick to respond to our initial call and were there that afternoon to look at our home. Service was started the next day and they were great at communicating when they would be there for service. They cleaned everything up when they were finished. It is a very stressful situation when you have a loss but they made it less stressful. I would highly recommend Service Masters.

They responded right away. Very professional and friendly . They let me know step by step what needed to be done. Very informative and answered any questions I had. They were always checking on us to make sure our family was okay and if there was anything they could assist us. Paul Davis Restoration has a great staff and I would highly recommend them. Thank you for all you have done .