Description
We provide restoration services to residential and commercial properties for the most common problems: fire, water, mold, and storm damage in Phoenix, Mesa, Gilbert, and the surrounding area.
We’re licensed, bonded, insured, IICRC certified, and accredited with the Better Business Bureau. You’ll be working with trained, experienced professionals whose expertise is only exceeded by their level of care and compassion for your needs. When it’s an emergency, we’re available 24/7.
SERVICES
Fire damage cleanup and repair, Flood cleanup, Flood restoration, Mold cleaning, Mold damage restoration, Mold inspection, Mold remediation, Sewage cleanup, Water damage-related cleanup and repair, Water damage-related mold removal, Water removal, Air Duct Cleaning, Broken Pipes, Disinfection And Sanitation, Emergency Response, Emergency Service Available, Emergency Water Damage Repair, Emergency Water Damage Restoration, Fire and Smoke Damage Restoration, Flood Cleanup, Flood Damage Clean Up And Restoration, Free Consultations, Free Inspection, Frozen / Burst Pipes, Furniture Removal, Leaking Pipes, Leaky Roof, Moisture Detection, Mold Damage Restoration, Mold Remediation, Mold Removal, Natural Disasters, Residential Water Damage, Restoration Specialist, Restore A Home, Sewage Backup, Sewer System, Storm Damage, Sump Pump, Thermal Imaging, Trauma and Biohazard, Water And Flood Restoration, Water Clean Up, Water Damage Repair And Restoration, Water Extraction And Drying, Water Heater, Water Removal, biohazard remediation, trauma cleanup service,
Reviews
Teresa Landon
5 months ago
Rocky Mountain Restoration is amazing! Jennifer, Bailey, Jose and Alex were all so professional, friendly, knowledgeable, compassionate, communicative, responsive and timely. Their expertise is incredible! They all made us feel like we were their only customer, from the time I placed the call to Jennifer, and throughout our entire experience. They put our minds at ease immediately. We knew right away we would be well taken care of.
Our plumber recommended Rocky Mountain Restoration after he repaired our broken drainage pipe. Mike and Logan (along with his assistant) arrived very quickly and began the water damage mitigation setup in a very thorough and professional manner. After a few days, Markell returned to the house twice to confirm that the mitigation was complete and he removed all of the equipment. He was always on time and very professional.
Kimberly Valdez
4 months ago
I had water damage on my wall and carpeting and everyone from Rocky Mountain restoration has been so good! Markell absolutely amazing! He was quick efficient very friendly and very informative. Everybody that I have dealt with from Rocky mountain restoration has been absolute the fantastic we'll be using this service again.
Bridget O'Connor
4 months ago
Rocky Mountain was great. The plumber I was using called them since I didn’t have a company in mind and they came within the hour to restore my kitchen. I am waiting on a general contractor to call to give me an estimate so hopefully that is quick and easy like everything else has been.
Came out very quickly, assessed the issue and immediately took action to prevent further water damage. Company was very easy to get a hold of and every technician that came in was informative and easy to talk to. Appreciate this company coming in right before Christmas and getting rid of the water. Professional, fast response, and always available when you have a question. I would recommend this company!
Kathleen Barron
3 months ago
Logan Blood and his crew arrived quickly after flood damage was discovered and took charge of clean up, and kept the rest of my home safe during the restoration process. All their workers were very courteous and Logan kept me informed as their work continued until it was completed. Lee Burner finished the job, removing all equipment and cleaning up. Thanks to your whole team for a professional job.
Natasha Byars
4 months ago
Rocky Mountain was referred to me by Robin’s Plumbing. They arrived within an hour of the plumber leaving and took care to put booties over their feet when entering the property. I had text and phone communication, and they easily transitioned to using my partner as primary contact when I was out of town.
They had to set up machines after a roof leak came through our bathroom ceiling, as well as cut open a hole in the ceiling to air out the attic crawlspace. Charlie, Jordan, and Markell were all great to work with.
Tammy Wallinger
5 months ago
We had a small plumbing leak in a pipe in our kitchen ceiling. Our plumber referred us to Rocky Mountain Restoration to remove any water damage done by the leak. Kamren was very quick to respond and got to work right away to clean up the area and dry out the area. He was very thorough and explained everything that he was doing. Lee came back a few days later to do another inspection and remove the drying equipment. He was also very thorough and professional. I would highly recommend Rocky Mountain Restoration for any water damage repairs
Daniel Estrada Jr.
5 months ago
This service was recommended to us after having to deal with a hot water pipe leak to mitigate water damage and work with us on restoration, and we could not be more pleased! They provided white glove customer service, highly communicative, helped us navigate with insurance, and were readily available if we had any questions (even on the weekend). Highly recommend this service when your house decides to give you a plot twist!
Stephanie Ross
2 months ago
We had no idea we had a small leak inside our laundry room wall. We just built our house about 6 years ago and turns out the builder didn't tighten something and, it had a small leak. The wall was expanding and water was causing the sheetrock to stay moist and grow mold. Matt and Logan were very responsive and professional.
Tim was very professional and respectful of property. Carefully moved belongings from flooded area, cleared water, performed mold testing and placed everything back as it was without any damage. I am very satisfied with the services provided.
Austan Lundeen
3 months ago
Charlie and Markell were LIFE SAVERS for my wife and I. Great company, amazing customer service, reliable, overall would highly recommend! Markell came and removed all the equipment and was extremely personable, answered my questions, and overall a great guy, as was Charlie and the rest of the team! 10/10!
Melina Wilshire
2 months ago
I highly recommend Rocky Mountain Restoration. Tim was very professional, performed necessary services efficiently and in a timely manner, answered all my questions, and provided exception customer service. I will recommed Rocky Mountain Restoration because of the outstanding customer service and professionalism of Tim.
Every single employee from Rocky Mountian Restoration has been fantastic- professional, timely, taking the time to answer all our questions and concerns. Patrick, Santiago, Jeremy, Alex, Lee. Thank you all for making a terrible situation much easier to handle.
Chad Yeagley
5 months ago
Our Technician, Lee, was fast, reliable and efficient. All our interactions were very polite. It was a relief to have someone so professional assist us in our time of crisis. Thanks Lee
stephon wyatt
4 months ago
Thank you to Markell Drake for his very efficient work. His attention to detail and great quality of work made the restoration turn out great. Also his character made him a great person to be around very diligent man and much appreciated
Lucy Johnson
4 months ago
Lee was very professional and a pleasure while servicing my residence. Rocky Mountain Restoration has a great employee working for them and representing the company!
Rocky Mountain Restoration and Markell did a fantastic job addressing the water damage from a burst water heater. Everyone was professional, responsive, informed, and effective. Strong communication. I recommend them for your water damage remediation.
Sherry Smithee
3 months ago
They were very prompt at setting up blowers and heaters. Answered all my questions. Markell came today and took equipment away. He was very friendly, prompt, and professional.
Tim, Lee and Michael were all great. They went above and beyond to help us with our issues. Highly recommend them.
Dakotah Summers
4 months ago
Lee and the Rocky Mountain team helped me through a super stressful ordeal of my second floor showers leaking into my first floor . Patrick since the beginning of the process guided me on the insurance process and set expectations and lee quickly did a final walk through and removal of the drying fans ! Thank you guys
Katrina Clifton
6 months ago
Lee was professional and thorough. His Customer Service was impeccable! It was a breath of fresh air to have someone that was clear with the next steps and expectations.
Thank you Lee. I appreciate the way you represented your Company by treating me with respect and being very nice.
Staci Telles
8 months ago
Everyone I have worked with Patrick, Julian& Marquis, Seth, and Dominic all take pride in their work. They are very professional and get the job done. Exceptional experience thus far. I also appreciate them always informing me on the next steps. Thanks so much- give these guys a raise!!!
Luz Faulkner
2 months ago
First time using Rocky Mountain and was very impressed. Matt was professional and informative with all my questions. Highly recommend them.
Crystal Nevarez
5 months ago
This is the first time I’ve experienced anything like this. Lee was great and very professional. He Gave me a call when he was on his way, which was great. My experience with the entire team was fantastic and made me feel at ease with the process.
Breanna Berzins
2 months ago
Matt was awesome! Very professional, timely pickup, and answered any questions I had thoroughly. Would highly recommend this company to anybody!
Ronnie Otero
6 months ago
Responded within 2 hours of us calling.
All the employees we came in contact with were very communicative throughout the whole process.
Highly recommend Rocky Mountain Restoration to anyone that may need their services.
Gregory Gonzalez
8 months ago
We had a leak in our basement ceiling and Rocky Mountain Restoration had someone out within about 1 hour to inspect everything. They got started drying everything out, and were able to do all the demo work a couple days later, and finished the same day. They also said they take care of all the hassle of dealing with the insurance adjuster, and recommended a general contractor for the remodeling work. We worked with Patrick, Logan, Cameron, and Jose, as well as their office, and everyone was very helpful and professional throughout the process. I’ll be glad once everything is settled with insurance, but at this point I am very happy with their work.
Lee and Alex were amazing. I would absolutely recommend Rocky Mountain again. They have fixed everything in a timely manner and are always professional and friendly. Dominic is also very good at what he does and responds in a timely manner.
I wanted to thank Marcos and lee, they did an awesome job at clean and repair. Their work and customer service was so professional and kind hearted. I just wanted to make sure they got some recognition for the tremendous job they did !!!
Lee and his fellow coworkers at RMR have been awesome. Great response time and courteous staff. Very helpful as well in informing of procedures and steps that will be taken to fix and repair home.
debbie smith
3 months ago
We’re very happy with the service provided by Rocky Mountain Restoration. Everyone we dealt with was professional and personable. Our problem was handled very promptly and efficiently. We definitely recommend this company.
The company performed the remediation very quickly. They had a crew on the demo and remediation within hours of the initial issue. It ended up being a much bigger issue than I originally thought. The leak was found on Saturday. Final removal of fans and dehumidifiers including demo were done by the following Friday.
Amber Aguirre
4 weeks ago
Great company! I was helped by Jose he did an excellent job really professional, definitely recommend!
Patti French
6 months ago
They have done the clean up and drying out of my walls. They will now send me a contractor for the repairs. I am happy so far! Markell has been great.
Lynelle Ainsworth
8 months ago
Update-completed job! Amazing customer service and responses with Brian! He came by our home 3 times and made sure our home was dry on time for our contractors.
Brian & Markel were amazing! The following day Brian did a great job following up and answered my questions very knowledgeably. He was patient and understood my concerns
Mary McGinnis
5 months ago
I’ve had this company here before and I couldn’t be more satisfied. I would recommend them to anyone. They have always been professional, caring, and have done a great job. Bravo, Rocky Mountain Restoration! Bravo!!!!!
Daniel Holtmann
3 months ago
It is only because of one person I am leaving a review. Lee Burner was professional, informative and very helpful. He is the reason I give 5 stars. He is the only reason.
Jeremy Sutton
2 months ago
Rocky Mountain was super easy to work with and did great work. Matt was super helpful and answered any questions I had.
Lynne King Smith
5 months ago
You never want to have to make this call but life happens and the team at Rocky Mountain is there. I would call no one else for both my home and commercial building in Gilbert. Trustworthy and responsive, owner Adam Webster and his team are the best.
Kimberly Valdez
4 months ago
Markell was absolutely amazing very professional! He was so friendly, very quick and efficient. Look forward for future business with him.
Rocky Mountain Restoration did an amazing job getting everything taken care of at such a stressful time. I would especially like to thank Brian, Daniel, Markell, and Patrick who made sure to get things done right away, answered all my questions and extremely professional. I was lucky to have contacted this company.
Doreen Aurora
6 months ago
Markell was fantastic! He was professional, courteous, helpful and knowledgeable! AAA+
If we ever need their services again, we will call them right away. I highly recommend them,
Fernando Otero
4 months ago
Lee and the other crew did an amazing job of explaining the process, supporting us through it, and meeting our everyday needs. Highly recommend them!
anthony brown
3 months ago
MR.Drake was very professional. He was very easy to communicate with and easy to understand. I would recommend this company to everyone who needs it .
The guys who came the first day were great, very nice and professional. The last guy came who came and grabbed the equipment was efficient and professional.
Jeanette McGee
3 months ago
Timothy listened to what we had to say. He replaced the bathroom door, moved the washer and dryer and removed some drywall that the demo crew did not remove, so the plumbers could get to the plumbing.
Shelbie Porter
4 months ago
Charlie was the nicest technician, he was very professional and got everything done in a timely manner. They did an amazing job.
Chuck Schluter
8 months ago
I was very pleased this morning, your technician, Markell came early, and explained what he intended to do. He proceeded to assess the moisture readings, ensured the damaged areas were dry, and then explained the reading results. He was quick, thorough and professional, he removed the equipment and collected the plastic, wished me a good day and departed. It does not get better that that. Now...if the dry wall team can do as well, as fast...I will be a very pleased home owner. Thanks for the opportunity to share my thoughts. Chuck S.
Santiago, Lee and his team made our experience smooth and as painless as possible from the beginning to the end of the project. I would highly recommend them to friends and family!
Jaxon Orsini
4 months ago
Markell was great at communicating what he was going to do and how it was going to be done. He was professional and courteous, and quick. Thank you Markell and great job.
Mr.Drake helped me out a lot. Was very nice and made sure to get the job done before he left. Great service!!
Came out same day we contacted then to remediate our water damage from a leaking water heater. Luckily we caught it fairly quickly so no mold. They setup dehumidifiers and fans in the garage and den. Lee and Joey did a great job 3 days later after the moisture was back to normal levels! Now just waiting on reconstruction to get scheduled.
Trisha Thompson
4 months ago
Tim and the team were great! Want to thank him, Danny, Marcos, and everyone for being responsive and informative throughout the process.
Had hot water leak and cause damage. They were quick to respond. All employees were great. Lee did my final check and was friendly and prompt.
Extremely friendly, knowledgeable, and communicative. Dom, Matt, and the team were a sturdy rock to lean on during a stressful time!
Diane Pruitt
7 months ago
I have used another restoration company and can honestly say that I wish I’d known about Rocky Mountain Restoration. They are professional, responsive, thorough and efficient. They also had really good equipment.
Ella Gurfinkel (NMLS 188161)
7 months ago
We had a flooding issue caused by a faulty AC/heat pump unit installation and Rocky Mountain Restoration was on-site within the hour of the call from the plumber on a Friday evening. They checked in on the property daily and, frankly, I have not seen a level of service like this in a long time! The issue, unfortunately, repeated itself and they were again quick to the rescue on a following Saturday night. I would highly recommend their services to anyone! Prompt, friendly, knowledgeable, and all-in-all absolutely awesome!
James was wonderful and answered all my questions. Marcos, the Crew Chief, and Brian who was the head of the triage crew were so helpful, thoughtful and extremely knowledgeable. The entire group from Rocky Mountain Restoration were amazing! They immediately responded to my water line emergency, started water mitigation services immediately, contacted my homeowners insurance, and walked me through everything they needed to do. A technician came daily to check the water moisture content, make sure all wet and damaged flooring and items were removed, coordinated household items and furniture packing and removal, and kept me updated as to the status of my water mitigation. I highly recommend the entire team at Rocky Mountain Restoration!
Every technician we interacted with was very professional and went above and beyond to explain the entire process in detail and make sure we had all of our questions answered before leaving, especially Markell. We used another restoration company recently for another issue & since Rocky Mountain was so responsive from first contact, communication was great, and they made the process so easy & stress free we will be calling them for any future issues and recommending them to others.
Patrick was first on the scene and came to our rescue. He very professional and walked us through the whole process. It was a very stressful time and he reassured us everything would be taken care of. He was right! We are so happy to have a safe and clean house to live in again.
Was quick and very pleasant. Very happy with his work and helped answering some questions I had.
Hugo Cardenas
5 months ago
Markell Drake was professional from the moment I met him and very friendly . He explained everything he would be doing, in full detail. All my questions were answered.
Sarah Bellatrix
3 months ago
Very professional and helpful. I’m very patient in an upsetting and difficult flood situation. Responded very quickly and handled the situation with extreme professionalism and knowledge.
Sue Nicolosi
4 months ago
They did a thorough job of accessing the situation and cleaning the area. Markell was very professional and did a great job removing all the equipment by himself.
Elizabeth Tatum
8 months ago
All of the reps who we worked with were so informative. Someone called right away to walk us through the process. Caleb came out initially and Markell came to finalize the process and remove the equipment. Several others stopped by throughout. Each rep made sure that we knew the status and told us that we could call 24/7. We enjoyed working with the entire team. They made an unfortunate event bearable.
Marcos, Lee and their team did a great job. Very professional and helpfull.
Marlana Robles
a year ago
These guys are great… Even my insurance adjuster commented about how good this company is to work with!! Lee is the representative I met in person. He is especially friendly and super good about ensuring every bit of moisture is gone before renovations begin.
I hope to never need this company’s services again—but if I do—they will be my first choice. I highly recommend them!!
Big shoutout to Trevin, Dominic, Travis and Charlie! Everyone was professional, polite and answered all my questions! Great job! Would definitely recommend Rocky Mountain Restoration!
Thea Greaves
7 months ago
This company is reliable and quality driven! They kept me in the loop on every aspect of their work and were also friendly and accommodating. I would recommend them to anyone! Lee and crew were amazing!
Scott Hudson
9 months ago
Rocky Mountain responded quickly (within 1 hour at midnight on a Saturday) to assess water damage caused from hot water tank leaking. They quickly removed wet drywall and set-up fans, dehumidifiers, and a hot air blower to dry the affected area. 4 days later, the impacted area (wall, tile grout, etc.) was dry again, eliminating the ability for mold to grow. Overall satisfactory service. Highly recommend!
Morgan Bradshaw
4 months ago
Charlie was so nice and made my problem less of a burden. I will Definitely be going back to this company in the future for the amazing service.
Saul Salazar
2 months ago
Very professional team! They take good care of you and your home and make the process easy.
Melani Chislett
3 months ago
Tim and the whole team was great, professional and responsive . I would highly recommend Rocky Mountain restoration to anyone.
Kelly Austin
8 months ago
Markell did an excellent job. He was patient and answered all my questions. Explained everything that was happening or about to happen. All the guys were extremely polite. My therapy dog actually liked him a lot. Thanks for the service!!!
Excellent service provided by Rocky Mountain restoration. Especial thanks to Markos, Tim and the team.
Sarah Prenzno
8 months ago
Thank you Rocky Mountain Restoration for helping me during a huge crisis when my home flooded. They came so quickly and reassured me that everything was going to be put back together good as new. Thank you to Lee, Trevin and Alex for saving the day !!
Rocky Mountain Restoration was very fast, efficient, knowledgable and very friendly. Lee, Alex and Logan were very nice to work with.
Super responsive, excellent service from every single person at this company. Special shout out to Mike and Santiago. You can tell every single one of them cared, had exceptional interpersonal skills, and were on time every single time. I hope I don't need them again, but if I did, I would call them in a hearbeat! Highly recommended!
While having flooring done mold was discovered on the padding and concrete underneath the old laminate. We couldn’t proceed with the work until it was gone. Rocky Mountain Restoration came out and determined that yes there was mold on the padding (likely from mopping and not knowing that the laminate wasn’t waterproof) but it wasn’t living on the concrete. Rocky Mountain absolutely could’ve told us that it needed to be treated and we would’ve believed it. Instead he was completely honest and told us the truth. I highly recommend this place if you need restoration. It’s obvious that they’re built on integrity and honesty which is hard to come by these days. Thank you guys so much!
Justin Starr
8 months ago
Rocky mountain restoration was extremely timely professional and thorough. Mike, brian, logan, and jose, we're all wonderful to work with. Would definitely highly recommend.
Doug Brodmerkel
9 months ago
I was impressed with every Rocky Mountain Restoration employee that came to my house. Each one was courteous, extremely knowledgeable and very personable. I would recommend their services to anyone needing assistance. 5 STARS!!
Scott Nivens
8 months ago
Great service... was at home same day... left everything clean and dry. Will use again if ever needed. All employees were great and professional including Lee, Patrick, Jose, and a couple of others who I failed to get their name.
Lee is the reason I'm placing this review. He was on time, courteous, and very professional. Thank you for such a great experience!
I had a great experience with Rocky Mountain Restoration. They were very professional and kept me informed the whole time. I would recommend them to anyone. Thank you Lee and Logan for the great experience.
Mr. Drake was very helpful and knowledgeable. Work was done in a professional manner
Ronald Reagan
5 months ago
This is Judith Reagan and Lee Burner was professional, polite, informative and thorough. I would highly recommend Lee and Roxy Mountain Restoration
Kelie Jaycox
9 months ago
After having a pipe burst, we called RM out to assess the situation. Not only did they make it out to our house quickly but everyone has been very professional. We highly recommend using them.
David Miller
7 months ago
Tries out the area where the polybutylene pipes began leaking. Took a lil longer than I wanted and real noisy so hard to work at times but they made sure everything was within optimal parameters. Definitely appreciate the thoroughness!
Crystal Carbone
a year ago
We have used Rocky Mountain Restoration twice now. They respond quickly and are very professional and knowledgeable. Lee came out to check the dryness and removed the machines in our home. He was quick and efficient.
Nathan Hartman
a year ago
I was in the horrible situation where I had a pipe break inside my wall. Water was everywhere: Under my tile, under my kitchen cabinets, and the wall was drenched. Our plumber recommended Rocky Mountain and shared that he had good experiences with them in the past. Rocky Mountain showed up the same day and immediately started correcting the situation. My primary contact was Nick. What I appreciated most about Nick is that he kept consistent and clear communication with us. If I ever had a question and contacted Nick, he either picked up his phone or called/texted back within an hour. He made sure we were taken care of and handled much of the communication with the insurance company. Everyone we dealt with at Rocky Mountain was professional and friendly. I hope that I never have to deal with a water issue like this again, but if I do I will be reaching out to Rocky Mountain.
Tylesha Purcell
a year ago
Lee came out and has been on the money. He was kind and courteous. He extended extra care to my situation and was super explanatory. Although he didn't have some right now answers he was able to talk about options and make me feel good about the repair of this situation. Please extend my thanks.
Kelly Wood-Martinez
8 months ago
Trevin, jose , bailey , pato & dominic were all great and professional every step, the work was flawless and they were more than polite and informative . The best service of anykind we have ever used
Leonilda Martin
2 months ago
They were there on time, and were able to handle what needed to be done quickly, effectively and professionally.
Sage Bradshaw
5 months ago
Everyone I’ve worked with has been helpful and professional especially Charlie who took the time to answer all my questions and was very kind!
Mckenna Mcdonald
a year ago
Rocky Mountain was very professional, worked very quickly! They made sure to lay plastic down to protect my floors and furniture. Rulon was very good at communicating and his crew was always on time.
Just a note to say thank you for your quick response and awesome service! We appreciated that you were able to resolve our water problem and clean up quickly! Patrick Courtney was very professional and ensured we had been provided excellent service. We would definitely use your company again. Thank you so much Patrick Courtney and Rocky Mountain Restoration! You guys are the best!!!
Project currently in progress but so far so good working alongside Jose and Marcos from Rocky Mountain restoration. Thank you for the rapid response and professional service. Look forward to completing this project!
Anthony Scuderi
4 months ago
Tim was quick and professional! Nice guy and answered all my questions
Angelica Vargas
a year ago
This company was fast and responded immediately to my water damage. Trevon and Trexton did a great job at addressing our problem along with our concern for any possibility of any future issue. Thank you for taking the time and doing the job right, these two stayed a bit longer than they had planned to make sure the job was 100% taken care of. Thank you for the booties and taking the time to make sure it wouldn’t be a messy job while you worked. Great attitude and GREAT work ethic and very professional. We are are EXTREMELY grateful You GUYS rock.
Auburn McCanta
a year ago
My daughter had a leak in her upstairs shower that wasn't discovered until water leaked through the wall and into the downstairs ceiling. Nick and his assistant, Bailey were absolutely amazing. Their professionalism and performance of their work was beyond compare. My daughter needed to work, so I had the pleasure of letting them in. Nick was outstanding in explaining every step in the process of their work. He went out of his way to provide the best service possible.
Chase Preston
4 months ago
Very helpful when we had a major water leak. Walked us through the process and dealt with out homeowners insurance
Lindsey Curtis
5 months ago
I had a pipe crack in my laundry room. Rocky Mountain was out within an hour to help start the restoration process.
⭐️⭐️⭐️⭐️⭐️ Highly recommend! Informative and Attentive! Logan and his crew are great! I hope I never need them again because water damage is the pits but if i do i wont go to anyone else!! Ty Rocky Mountain for a job well done!! ⭐️⭐️⭐️⭐️⭐️
Janely Juarez
7 months ago
If you’re looking for someone to help out on water damage — Jose is your person. Super professional, respectful and got the work done in a timely manner.
Nancy Ohlund
8 months ago
They dried out areas where we had water damage. Got out here that night to start and have been great!
I called these guys out to inspect my floor after one of the kids flooded the bathroom. They were onsite within 2 hours and did a fast free inspection. They didn’t try to sell me anything and concluded that the floor will dry quick enough to not mold.
Excellent service all the way around. Lee Burner in particular was very helpful, friendly, and knowledgeable. Highly recommend this company.
Cecelia Aguirre
2 years ago
Rocky Mountain was referred to us by our plumbers to help us with a pipe that had burst in our home. They cleaned everything up, scheduled all demo and dry out services. Patrick was amazing, he kept us up to date each day on progress. He was polite and friendly. He walked us through every little detail. I would definitely recommend Rocky Mountain Restoration if you are need of any restoration work, and if you are assigned Patrick, you will be very satisfied! It's hard to find companies with employees like him!
Adelina Larios
8 months ago
Rocky Mountain was spectalur, from beginning to end. Profesional service through and through. Caring and considerate on every term. Definitely recommend them.
Rocky Mountain Restoration is a solid and reliable company. I had some water damage and possible mold that needed to be addressed ASAP. Our PM was Patrick Courtney, not only was he prompt at addressing our issues he was very respectful and knowledgeable about the situation. Patrick took care of us and our home in a timely manner. His customer service was top notch and if the need ever arises again we know who to call. Thanks again for the quick response and great work.
If you have any restoration needs do yourself a favor and call Rocky Mountain and ask for Patrick. Thanks again.
Kenny Beckley
2 years ago
Wonderful service!! I was so pleased with how everything looked at the end considering how bad my house was affected by flooding! I believe the gentleman’s name was Pat, he was fantastic and very professional! I would definitely recommend their services to anyone in need, thank you Rocky Mountain Restoration and thank you Pat!
Gabriela Lopez
a year ago
Everyone at Rocky Mountain Restoration was so helpful! They were prompt and provided excellent service. Julian was especially helpful when he was at my property. Definitely would recommend!
Leighton Maughmer
3 months ago
Rocky Mountain restoration was quick and professional and did an outstanding job!
Alex Covarrubias
2 months ago
Was not aware(told) that when your insurance is involved they have you sign that your booth on check for payment
Hank Fradella
2 years ago
We had a leak in our master bathroom shower. We called a plumber to repair the leak. The plumber reported to us that there was water damage in the walls and recommended Rocky Mountain Restoration to handle the remediation. They showed up in less than two hours of being contacted and did an excellent job cleaning up the mess. Their staff was professional and always on time. They called in advance of showing up each visit they made to confirm their arrival time. They sealed off the areas to avoid the spread of demolition dust and debris. Were we ever to have a water or fire emergency again, we will call Rocky Mountain Restoration again!
Rafael and Nick, along with his team his team, Bailey & Rulon, did an exceptional job of mitigating water damage due to a broken water heater. Rafael arrived at our home promptly, filed a claim with our insurance company, set up dehumidifier and air purifiers immediately and explained the entire process to us clearly. As he promised, Nick, our project manager, and his team came to our home the next day to begin the drying out process. They were prompt, efficient and explained everything perfectly. We felt like we were in excellent hands. We appreciate the courteous, expert handling of this entire unfortunate event and know that if there are any questions that may come up, we can contact Nick for help. We would give them 10 stars if possible! Thank you very much.
vickie wilson
2 years ago
Patrick was great to work with. He made the experience so much better by his professionalism and knowledge. He made us feel very comfortable in an uncomfortable time. I would definitely recommend using this company to friends and family after the experience I had with Patrick.
Hallie Keating
8 months ago
Thank you for your help in a time of need. Your speedy response and follow up was much appreciated. Domonic was very professional and kept us updated through the process.
I usually don’t leave reviews but I had to for this company. Had a water heater leak in garage so I called the plumber and they referred me to Rocky Mountain. They came pretty quick I was kind of surprised. Patrick the project manager was very professional and answered all my questions and concerns and the work was done flawlessly. I would definitely recommend them to anybody.
Eric Zimmerman
a year ago
I have used other restoration companies, but none come even close to the professionalism, on time, communication and over all job that Rocky Mountain Restoration did for my water damage. They all are friendly, and take care for the customer as a number one priority. Highly recommend for sure.
I had a great experience using Rocky Mountain Restoration. Their crew is professional and provide the services well.
Clean, efficient, friendly, professional, and great with my kids and dogs. I couldn't ask for more.
Ghamar Rafipour
2 years ago
As soon as we were referred to Rocky Mountain Restoration, someone called us and came over to inspect the house for mold. We were scheduled for mold removal the next day. Dakota is extremely nice and helpful. He answered all our questions when we called him or even texted him late at night. They did an excellent, fast and professional job. What differentiates the companies is not only the quality of the job they do but the customer service they provide. Their customer service is above and beyond any other company we have ever worked with. Thank you
Barbara Lipscomb
6 months ago
Markell did great work. Above a beyond satisfying.This company has been great.
Faithlyn Vance
a year ago
My sink had broke the other day and the plumber recommended we called Rocky Mountain, they were very professional and moved very quickly and cared about me and my home. Rulon was my project manager and he was more then helpful
I initially contacted Trevor to get the water remediation process started, and was quickly turned over to Dakota to get the necessary work started. He was able to not only identify the problem, but take the necessary action to remove all damaged surfaces. This was done quickly, professionally, with a focus on customer service. Before and after photos were provided without asking. Rocky Mountain Restoration is a very good outfit that I would certainly do business with again.
Charlie was super professional. He did a great job!
Thank you to this team and especially Patrick Courtney for all you did when we needed help in our home. The response time was very quick and the work was done very well and in a timely manner. Thank you to Rocky Mountain Restoration and Patrick Courtney. We recommend your service and would use your company again if needed. Thank you.
Very professional and responsive, Rulon & Marcos in particular were great, very helpful and informative, easy to get ahold of. Lee also came out and was friendly and helpful
Brandy Smith
6 months ago
So far everyone that showed up was professional and answered all questions also and made sure to keep me in the loop with everything that was needing to be done
Efficient, friendly and effective. Addressed our issues as they arose, and helped address what could have been a very bad situation.
Definitely would recommend and use again. Hopefully we won't need to!
LILIANA BISHOP
2 years ago
I had a really great experience ! I had a really bad water issue that turned into me having a mold issue. My worker Patrick Courtney came to my house to solve my issue I was having. I would really recommend ! I have no further issues since he came and visited my house, very professional man. Great service !
rontae anderson
a year ago
Rocky mountain is great I had water damage they came out within a hour or so of being notified and got to work right away. Julian and Justin where awesome explained everything
candice paxton
3 months ago
Very friendly and helpful. Quick to respond and walk through process.
Gilbert Martinez jr
5 months ago
Very helpful and knowledgeable and was able to work around my schedule. Perfect service
I just wanted to take a moment and thank Rocky Mountain Restoration but more specifically one of their head project managers, David.
We had some loud noises coming from behind our walls that we thought could possibly be a leak or turn in to a major leak because we had some water damage on our bathroom ceiling. David helped me through the entire process and was so professional and kind the entire time. He really went to bat for me to figure things out and if it wasn't for him I honestly don't know what I would have done.
There were other people involved who could have easily taken advantage of me not knowing much about plumbing if it wasn't for him since I had never dealt with anything like this before.
I wish every company you called had someone like him who came to help out. Thank you David for all your hard work to try and help us! I am forever grateful.
Rocky Mountain Resto was absolutely great to me after a newly installed hvac had a leak. I'm grateful that they got to my home the same day I called, and got right to work. Their service is top notch.
Logan, Lee, and the whole team did a great job.
Kim Mccormack
2 years ago
Absolutely fantastic!!! My washer flooded my rental and this company did such a great job of taking care of this emergency right away. I have two young kids and I needed these repairs done immediately, they helped me repair the damage is minimal time. I felt like I was the only customer. HIGHLY RECOMMENDED!
Stefanie Elder
2 years ago
100% would recommend Rocky Mountain Restoration. Patrick Courtney was amazing. He was respectful, kind and knowledgeable of the situation at hand. I appreciate all the hard work that went into fixing my home and making it look like nothing had ever happened!
Markell Drake99
2 years ago
My experience was amazing! I had a leak that created severe water damage and created a mold problem.Patrick Courtney got to my home ASAP to help. The atmosphere was very professional upon arrival and the mold and water damage was all taken care of. Amazing service I would recommend 10/10
Michael Mineo
6 months ago
Everyone I dealt with was polite and professional. They made the process a lot less stressful.
Sicely Bradshaw
7 months ago
Charlie Bradshaw was very knowledgeable and answered all my questions! I highly recommend Rocky Mountain Restoration!!
DurpyVision LLC
2 years ago
Project Manager was knowledgeable and professional. Called for a free estimate. They were nice enough to leave me with a complimentary, industrial sized dehumidifier overnight while I did some price checking. Decided it'd be cheaper than the deductible to just fix the problem myself. They respected my decision and said my use of the dehumidifier overnight would still be no charge.
If the damage would have been any more severe & worthy of paying the deductible, I definitely would have hired them to handle the demolition, drying, and disinfecting.
Friendly staff, same day service, available 24/7. Highly recommend to anyone who doesn't know how to properly handle water damage.
Dominic was extremely professional and friendly. I will definitely be recommending Rocky Mountain Restoration and their services!
Brian Escobar is the best. Very hard worker and explained everything to me, very professional.
I had some water damage in my home and when I called this company Patrick Courtney came and fixed it for me. He displayed great professionalism, care for me as the customer, and gave an overall good experience. The problem is fixed but if one does happen again I am definitely asking for him again. I recommend this 100%.
Water heater pipe corroded and flooded office. RMR recommended by our plumber. Rapid response with water removed within 3 hours of our contact! Drying and air filtration began immediately. Diligent and informative. Contact with all involved parties. Time sequence very transparent. For a bad event a great remediation.
M'Kera Drake
3 months ago
Mr. Drake was professional and detailed in explaining the process. Thank you
Veronica Ochoa
a year ago
Rulon and the rest of his team were very helpful and kind. They worked very fast and explained everything very well. They helped me with my claim, so much so that I had almost nothing to do.
Stephanie Vollaire
2 years ago
My first time dealing with Rocky Mountain Restoration and I was worried about the process but Patrick put my mind at ease and did a great job at taking care of my problem & everything else that came along with this difficult time. I would definitely recommend not just the company but Patrick as well.
Margaret Paulus
a year ago
All employees were exceptional! Trevon was great working with his entire team. He made sure I had no further questions or concerns.
Debbie Silva
2 months ago
Lee was on time and fast to clean up very professional
Jodie Overmyer
5 months ago
Quick response, repair and follow up. Very pleasant individuals to work with.
A leaky garbage disposal created a slimly moldy mess and RMR was awesome to work with! Not only highly skilled in their trades but extremely professional. We were never left guessing as to what was going to happen next, when the techs would arrive, or the overall project big picture.
Oh yeah... Our insurance company had nothing but positive comments as well. How often do you hear that?!
Ramon Villalvazo
a year ago
Alex was very polite and provide transparency in their process. He displayed a high level of customer service and would recommend them for any of their services.
Joanne Rainey
5 months ago
Rocky Mountain was very responsive and quickly addressed my water damage.
Keith Merrill
3 months ago
Great guy, honest and provided me with an estimate on the spot.
Corey Simoncic
7 months ago
Lee Burner came and did cleanup along with Logan Blood. Respectful and professional!
Tiffany was most helpful and responsive to my concerns. She was extremely helpful in providing me with documents and answering my questions. I very much appreciated the time she gave, her patience,
and professionalism.
They were nice they work really good and they work good with me and family and they answered my questions and they told me what was going on and they told me what was the problems that cause it and they did take care of us thx again
Lee, and Brian were great at solving our water damage issues. Very fast, and great service
Patrick Courtney came and fixed my water damage and helped with the mold problem it had caused as well as inspect for any further potential mold problems. He was very kind and professional and I would absolutely recommend him to anyone I know with similar issues.
Margaret Bjorkstrand
8 months ago
Lee was on time and professional. He worked quickly to get the job done so we could continue with our day.
Nick was very professional. He walked me through every step explaining what would happen during the process.
I would highly recommend Rocky Mountain! Definitely ask for Nick.
Very friendly and helpful. Will use again if needed in the future
Chaim Jacobson
a year ago
Gave us an estimate verbally, refused to give it in paper.$3500, they sent a bill for $7000, for 2x2ft sheet rock removal. sprayed fungacide on an inflated amount of square feet. the area of damage was 4ftx4ft they said they sprayed 120sq ft, Fraud FRAUD FRAUd this company. Website lies they dont give estimates in writing. They took out 1 trash bag of 9 liner feet baseboards. And they refused to give me an itemized breakdown of expenses with costs in $.
muriel kilton
4 months ago
Lee was very pleasant and did the job well
David McFelia
2 years ago
This company was recommended by Angies List. They came out to give me an estimate and were hired on the spot. Started cleanup immediately and were very professional. Excellent customer service and billing department. Would highly recommend.
Prompt response and seamless services! Thank you Danny, Alec and Lee!
Jordan Sprouse
9 months ago
rocky mountain was very professional and efficient. jordan was on time and very kind.
Great staff!!! Very respectful and communication is amazing overall! Thank you Santiago and Dominic!! Appreciate the sense of urgency!
Leslie Davidson
a year ago
I have nothing but good things to say about this company. I had a bad leak in my kitchen and they have taken care of everything. I'm just extremely grateful and highly recommend Rocky Mountain Restoration!
Paulette Compton
5 months ago
Excellent reliable and competent service, Highly recommend. Very professional
Neal and Kim Sullivan
a year ago
Trevon was very communicative. Everyone was polite, explained what they were doing and they were in and out in 3 days on a smaller water loss. No frills, just got the job done which is exactly what we wanted.
My service professional Lee called prior to arrival, arrived at the time he said he would, and was very efficient and personable. Thank you again!!
All service techs were professional and patient with my aunt who has dementia. They always called ahead to tell me when they were coming.
Timothy Franke
a year ago
Lee helped us with our home restoration needs and was extremely polite and professional. Lee thank you so much for your hard work.
Madeline Farnsworth
a year ago
Rulon was very professionals He was very helpful and communicated well. He explained the process to me very well. Overall, I was impressed with the company
The person that came to my home was a young man, very personable, assured me all would be done in a timely manor. Very impressive young guy. I believe his name was Pat. I would definately use them again
Lee was great. Fast and professional.
Christina Sanders
6 months ago
Everyone was such a pleasure to work with!!! Made the process so much easier on us!
I had a great experience with Rocky Mountain. Caleb was very professional and I would recommend him.
Taylor Stewart
3 months ago
Tim was very quick, clean, and professional.
I especially appreciated the explanations Nick provided of the work to be done, the overall process, and the review of the equipment before he and Jacob left. Polite, professional and helpful.
Rebecca Villalvazo
a year ago
Alex Fillicetti came in and helped with water damage checked for mold ! He is very professional and hard working with a great attitude and super friendly
Damian Commerce
a year ago
Rocky Mountain dried out my garage ceiling after my upstairs tub drain started leaking. My ceiling is now dry and ready for final repair.
Showed up on time and performed great work
Yousef Yassir
2 years ago
Your company did a very good job cleaning the mold that resulted from water leakage.
I would like to thank David Garcia for his help and his devotion to his job and his client’s comfort.
Beretta Swayy
8 months ago
Markell provided service for us during our restoration period & he was awesome!!! highly recommened
Markell was extremely professional and a pleasure to work with!
Ruth Garcia McCaw
2 years ago
Personnel were very courteous and caring. They followed up for all activity being performed. I would use them again and easily recommend them. Thanks to a committed team.
Robert Morrison
2 years ago
Patrick Courtney was a pleasure to work with, very professional. He did amazing work, thank you. Would definitely recommend.
Eric & Denise Wilson
2 years ago
10 out of 10. Would recommend to anyone. The staff were very polite and professional. I hope I don’t need them again but if I do I surly will call and ask for Pat to help with my needs.
Alberto Ponce
5 months ago
Very quick response , quality workmanship , and communicative
The Team at Rocky Mountain Restoration has been great to help with our water leak I would definitely recommend!!
Michelle Geist
5 months ago
Everyone from this company was outstanding and Charlie was awesome !!!!
Very fast response good and efficient service. Much better than the National brand restoration companies.
Marcos Castellanos
8 months ago
I thank Rocky Mountain for all their hard work and their crew they are awesome I recommend to call them when u have a a problem with any water leaks or running water I thank you and my family thanks you
Nick Law was so wonderful. He ensured my restoration went smoothly and was completed in a timely matter. Highly recommend this company!
Ashley Koenig
3 months ago
Great experience with all the employees there!
Irene Spielman
9 months ago
Jose did a great job removing the equipment. He was on time and courteous.
Denise Wilson
2 years ago
Thank you Patrick Courtney and the RMR team for helping to make our lives so much easier! The quality and professional work you did for us was unmeasurable!
Trivual Wilson
9 months ago
Fantastic work from Caleb. On time, professional, and very knowledgeable.
Christina Chesterton
2 years ago
Bayley was great! On time, explained everything in detail, answered all my questions and got the job done ahead of schedule!
Absolutely wonderful experience with this company.
phoenix gallardo
2 years ago
They get out there fast & were polite. Mr. Patrick Courtney was very pleasant, walked me through the whole process & was very professional
Jayden Gonzalez
a year ago
Santiago had great customer service and answered all my questions. Definitely recommend.
Veronica Garcia
2 years ago
My water pump broke and David Garcia did an amazing job with the fix and the clean up I would recommend to anyone and everyone
Crew was great. All very professional and efficient.
The service and professionalism I received from Rocky Mountain Restoration was top-notch and I highly recommend them to anyone seeking their services.
CrystalRose Smith
2 years ago
Mike Musick came out and was a huge help to us! Very professional, very friendly and no bull****. 10/10 highly recommend!
Steven Boldrey
8 months ago
Dominic was my technician. Great guy, professional.
David Garcia was very efficient and knew exactly what to do I was very happy with his experience and professionalism.
Katelyn Merritt
3 months ago
Lee was friendly, professional, and proficient
Sonia Krysiak
4 months ago
Lee was very professional and friendly.
Derrick Wright
7 months ago
Pleasant experience overall. Will definitely recommend.
Yesenia Morrison
4 months ago
Markell was great at communicating and answering my questions.
Worked fast and were very efficient. Thank you for your help
Rich Millennial
6 months ago
One of your vans stopped and handed a person with a sign struggling a water at the street light.
They did an excellent job. The crew was very professional.
They were very professional about their work and explained everything in detail so I would understand what they were doing. I would use them again with out a doubt.
Jasmine Delapaz
7 months ago
I may not have been here but I heard AMAZING things about this place !
linda freeland
5 months ago
Improperly set up plumbing backed up and flooded dishwasher
They did very good quality work.
Great company to work with!
Vince Fiamengo
4 months ago
Prompt service. Professional staff
katie wilson
6 months ago
Friendly and professional. Highly recommend.
logan williams
a year ago
caleb was very professional and helped me with all my problems
Delaney Jutge
5 months ago
Awesome job! Than you!
We were very happy and would not hesitate to recommend or to use again
Matthew Palmer
a year ago
Rulon was super easy and professional, had a good experience
Brooklyn Partington
4 months ago
Charlie was great!
keith graham
8 months ago
Fast. They were fast to get everything under control.
Porter Bramwell
4 months ago
Charlie was awesome!!
Jessica Ajeman
4 months ago
Charlie was amazing!!
Yusif Kimeisua
8 months ago
5 star review excellent service.
Arnoldo Leiva
7 months ago
good service and people was friendly and helpful
Lindsey Zieder
5 months ago
Great
Danika Derrick
a year ago
Rulon was very helpful and polite.
Nick Law was awesome and very professional
Stephen Toth
5 months ago
Excellent service
Loren Bassols
7 months ago
Very nice and professional
Ciara Garcia
4 months ago
Charlie
Great service, did a great job.
Reliable. Professional. Informative.
Grecia Valenzuela
8 months ago
Quick response and reliable
Richard Warrender
8 months ago
Lee was good !!!!!
CFHHC Intake
6 months ago
Quick!! Efficient!!
Very good business. My tech (Trevin)was on time and communicated everything about my home very clearly. I would use them again.
Anthony is the ABSOLUTE BEST!!! He was very kind and knowledgeable. Anthony was able to answer all questions i had and was so polite. Thank you so much for all your help Anthony!
Savanna Jacob
4 months ago
Tristen Bradshaw
Amanda Osborne
a year ago
Nichole Griffith
6 months ago
kimberly schlatter
a year ago
Jandel Juarez
5 months ago
Edward Coleman
2 years ago
Rhianna Orozco
2 years ago
Hudson Joubert
4 months ago
Michael Mathews
3 months ago
Vanessa Juarez
7 months ago
Micaela Crandall
4 months ago
Henny Newcomb
8 months ago
Heather Behnke
6 months ago
Susan Covington
5 months ago
Jeff Kornstein
4 months ago
Vladimir Katyshev
4 months ago
Michelle Monaco
7 months ago
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6 months ago
Trent Cronin
5 months ago
Chris Anderson
8 months ago
Stephen Sawyer
8 months ago
Johnandkayla Weining
2 years ago
Odah Gabriel
4 months ago
Alyssa Hallgren
2 years ago
Wildwestplumbing & Drain co
a year ago
Jesus Aguirre
8 months ago
Damien Arafiles
6 months ago
Aaron Villegas
2 years ago
Rick Francisco
4 months ago
Tanim Hussain
3 months ago
Katelyn Marshall
6 months ago
Janice Corbett
4 months ago
Natalie Nogales
2 years ago
Lori Wiggins
8 months ago
Jesse Martinez
8 months ago
Alan Thaxton II
2 years ago
Ernest Lopez
6 months ago
Anoop Padmarajan
2 years ago
Bradley Chesterton
2 years ago
Dillibabu Gnanaprakasam
5 months ago
Stephanie Johns
3 months ago
Michele Colacino
4 months ago
Jonathan Gilcrease
6 months ago
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a year ago
Adrian Melendez
a year ago
Randy Baxter
2 months ago
Kevin and Priscilla McDonnell
6 months ago
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11 months ago
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3 months ago
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7 months ago
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8 months ago
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2 years ago
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2 years ago
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8 months ago
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5 months ago
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5 months ago
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2 months ago
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a month ago
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a year ago
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a year ago
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8 months ago
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a year ago
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