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Restore Master

Restore Master

Water Damage Restoration Service
2817 S 46th St., Phoenix, AZ 85040

Description


Restore a disaster, call the Masters. Located in Phoenix, Arizona, Restoration Masters provides commercial and residential professional water, fire, and mold restoration services.

SERVICES


Reviews


Laurie Clark
Laurie Clark
8 months ago
We had a water leak in the kitchen and our plumber referred us to Dan at Restore Masters. After looking at what needed to be done we opted to reconfigure the kitchen and get new cabinets, counters, etc. Dan was very responsive and helped with all our decisions. His sub contractors are very skilled and professional and we love the way our kitchen turned out. Dan was very helpful in working with our insurance company as well. Additionally, during the remediation phase they hooked up a temporary sink so we could use our kitchen while waiting on cabinets, insurance approval etc. I was a little scattered in the beginning about what I wanted to do but Dan rolled with my thoughts and ideas and the final project looks amazing.

Agron Caka
Agron Caka
2 months ago
Highly recommend!! Extremely professional and on time. I had a water leak in my home and Restore Master was out to my house before too much damage was done. They quickly extracted all of the water. The team was very polite, efficient, and hard-working

Violetta Lopez Armijo
Violetta Lopez Armijo
4 months ago
I have nothing but wonderful feedback for this company. The day we called they came out there and started drying out the walls from the flooding that took place. They have been working on the repairs on my parents house for the past few months. Even though it’s been a journey, they have been helpful, professional, transparent, and responsive along the way. My parents are so happy to be back home now and could not be happier with their “new” home! This company was recommended to me and I whole heartedly recommend them to whoever needs repairs done. Another plus, my insurance agents had nothing but positive things to say about working with them on the accounting and business side as well!
Joe, Dan, Karina and their crew are the best! Thank you so much!

Fserdenia
Fserdenia
2 years ago
In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable!

Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company.

Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do.

Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys!

Stay safe.

Tracy Yahnke
Tracy Yahnke
2 years ago
Restore Master was great! Our leak was detected on a Sunday morning. They were at our home within 2 hours, setup fans, moved and nicely packaged all our belongings in the affected area. Great Communication, very professional and very fair priced. Highly recommend. v

Preston Golston
Preston Golston
a month ago
Recently we experienced an issue with our HVAC system resulting in water damage to hallway, walls and flooring. We turned to State Farm our insurance carrier, in particular Amber Willis (Claims Specialist), who guided us through the process step-by-step. State Farm recommended Restore Master. Immediately the staff at Restore Master headed up by Dan Marks, came to our residence to assess and evaluate the issue. We were contacted by Shelby Cain (RM) who communicated the entire process and was essential in ensuring repairs etc. were scheduled and staffed. A true pleasure to work with throughout! Joe offered his expertise and assistance by coming out and completing all necessary measurements and fair assumption estimates to get the ball rolling! The restoration, demolition and preparation team led by Bashkim, were fast and efficient. We had water detection equipment, dehumidifiers, blower fans, and work area secured.
Karina and packing/placement team were AWESOME! The girls really displayed true attention to detail, and organization while preparing and packing storage pod. Karina organized, itemized, and inventoried each item, all with safety, care and concern. Thanks to Nasir for stopping in and assisting with project, but also providing needed information as we made upgrade decisions for project!
Craig and Christian were OUTSTANDING assisting with product drop-off, preparation work, painting, and offering knowledgeable and invaluable information to further enhance our home, and this project in particular!
Benjamin and team far exceeded our expectations with the level of care, concern, and craftsmanship to make our flooring and household look new again! We HIGHLY recommend RESTORE MASTER for your restoration and repair needs as this outfit is TOP-NOTCH and offers HONEST and FAIR assessment and pricing! KUDOS to the entire Restore Master team!!

Sophalleny Phok
Sophalleny Phok
4 months ago
They are the best on what they do, always on time , and the job got done on time , super happy with Restore master team, I highly recommend this company for any water damage mold and repair services.

Janet Lauderdale
Janet Lauderdale
a year ago
Would give these guys a negative star if I could!
Had a collapse of the drainage pipes under the house requiring their replacement. The house is unlivable since the kitchen and bathrooms were torn out to replace the pipes, so it is obvious urgent for work to start as soon as possible. This company was recommended by my insurance company, and had good reviews and said they could start within a week, so I asked for an estimate. They took their time even coming out to look, almost a week. A guy named Joe came out, and I said they’d get me an estimate in a couple of days, but since then I have received nothing but excuses. Around 2 weeks later the office called and said the estimate was ready and asked if they should they send it to me or the insurance company. I told them to send it to me, since I’m the one hiring, and I received nothing. I contacted Joe, and they said he sent it to the insurance company for further review, and refused to even send me a copy. Weeks have passed and my house remains unlivable, and I have still not even received an estimate. Since I have, unfortunately, gone thru this before, I know this isn’t normal. It appears to be a delaying tactic, because they weren’t really available to start work when they said, and rather than tell me, just keep making up pretexts.
I can’t say how their work is since I can’t get them to even give me an estimate! Given other positive reviews, the problem is possibly the representative, Joe, who was assigned to me. Regardless, rather than wait endlessly for these guys to get their act together, I have gone ahead and hired another company because we are tired of staying in a hotel and want our house back!

Albina Bina
Albina Bina
2 years ago
These guys arrived in our house like we called an ambulance and immediately tackled or flood problem making sure the water was contained and keeping the damage to a minimum. We were initially hesitant to them removing our flooring but they assured us there was water underneath. And there it was. They were very professional, respectful, and even educated us in their processes. They also arrived on-time every day as scheduled, making sure our house was bone-dry, all of the damaged flooring and debris was removed and hauled, and we were 100% satisfied. Our insurance adjuster was very pleased with their performance and also mentioned he is consistently satisfied with the quality of their work!

Sean Stoddard
Sean Stoddard
2 years ago
Restore Master is the epitome of exceptional. They were great at explaining each step of our water damage fix. They did not hesitate to follow up with any questions I had. When the job was completed, they had gone above and beyond. Their floor and paint crew; the finished product was beautifully done. So grateful for their reliability, expertise, and kindness.

Ahabah Yahu
Ahabah Yahu
3 years ago
This company did an OUTSTANDING job!!! They are such a blessing and they helped me when I didnt understand what the next step was that I needed to take. The owners walked me through what happened with the flooding in my house, what needed to happen and what the ending results would be. I also love that they did the same estimation as the insurance company and they made sure everything that I needed was covered. I appreciate the staff that they have working at the company who are trustworthy and honest. It was a great relief being able to go to work and know my house was in great hands. The finished results look AMAZONG and I love that the communication with the owners was perfect. I also got an answer when I called and if they missed a call, they called me right back. I do recommend this company for everyone in need of flood relief and instant repairs, they are a blessing.

Frank Kunz
Frank Kunz
a year ago
Professional, polite, extremely helpful and knowledgeable. In my opinion, Nasur, who was the representative on-site, went above and beyond what was expected. I would highly recommend Restore Masters.

ilir Bytyqi
ilir Bytyqi
5 years ago
Restore master is very respectable company , they do great work . Anytime we had need them , we were able to get hold of them quickly. Great customer service, very polite, and I would recommend to anyone who needs their service. Nasur and AL thank you for helping our State Farm customer in those difficult moments, they have truly been happy with you're services and work.

Zuli rmadani
Zuli rmadani
4 years ago
We had a house flood last week, we called this company Restore Master and they came very fast. We were very impressed, as they do their work. They took care of everything, with knowledge of their business and respect to our home. We definitely recommend this company and their professional crew. Thank you for your hard work.

Rita Meiser
Rita Meiser
2 years ago
I was very pleased with Restore Master. They were easy to deal with and the quality of the work was excellent, especially the tiling work. The pricing was fair and people who were sent to do the repairs were good people who I felt comfortable coming into my home. I recommend using this company.

Matt Bohling
Matt Bohling
2 years ago
Joe from RestoreMaster came out to look at water damage to my home, had a wealth of information and knowledge to share, and gave me a clear path forward to resolve the issues. The work they did in my kitchen was top-notch, and I highly recommend them. Professional, and no nonsense. Thank you Joe!

Yolanda Guzman
Yolanda Guzman
3 years ago
I speak very highly of Restore Master, Dan Marks, for his concern for me and my family. The completed work was done in a very timely manner, and every person who worked on my home showed much respect. Part of my home was burnt due to a fire next door. I can testify to the comfort I felt knowing that the work done to my home was done to code. Deeply appreciative.

nancy camez
nancy camez
a year ago
Great service above and beyond my expectations. Nasur showed up the same day I called , quickly assessed my issue and recommended next step and resources to get the problem resolved! Excellent job! Than you so much.

Joseph Madden
Joseph Madden
a year ago
Restore Master is a good company My mobile home got water damaged ,they come out and look for everything and take care the mess for me, and after they finished my repairs put everything back together, happy to get my normal life back, my home looks better than before, I'm super happy with Restore Master services, I will highly recommend anyone to use Restore Master for anything cuz they are the best

mustaf dogani Dogani
mustaf dogani Dogani
6 years ago
Great company that provides me with frat services! Restore Master is definitely a company that you can rely on. They come as soon as I contacted them and provided exellent quality and saved me a lot of money. P.S if i could rate this 10 stars i definitely would.

Zekko TBA
Zekko TBA
4 years ago
Great responsiveness and an honest company. They came and gave me an estimate. The technician told me the mold issue was relatively small and didnt need to go through an in depth remediation. Would definitely recommend Restore Master!

Teresa Sanchez
Teresa Sanchez
5 years ago
Very great company to work with. They are very attentive to your water restoration needs. Nasur the owner is always willing to go over and beyond the expectation from customers! Highly recommend them.

Krista Lombardo
Krista Lombardo
5 years ago
Relatives visiting from Chicago and a pipe bursts flooding the guest rooms. YIKES...what do you do???

I was referred to this company and the owner personally came out after hours to set up fans and saved the carpet while we went out to dinner.

Wow...just can't thank his company enough for all they did! Personable, great service after hours and reasonable pricing = 5 stars for this company.

Fernando Palafox
Fernando Palafox
3 months ago
Nasur and Bob were extremely respectful and courteous

Besim Cajani
Besim Cajani
a year ago
Restore Master provided a very professional service to me. I would highly recommend them, and I am extremely pleased. Their response time was extremely fast.

The Adventures of No Limits Welding Service
The Adventures of No Limits Welding Service
5 years ago
Awesome service and experienced worker. I am really impressed at their service. I think they are perfect for this job and they have huge knowledge about this water damage restoration.
Thank you Restore Master and the team member for helping me.

Rick Morrow
Rick Morrow
11 months ago
Nasur, was very professional, and did outstanding work on my master bathroom. I would highly recommend Nasur to my friends, and relatives.

Marlin 6566
Marlin 6566
3 years ago
Great service and exceptional quality for the install. Great prices extremely satisfied with the results.

Lucy Dannunzio
Lucy Dannunzio
a year ago
Best company for any type of water damage and mold , I will recommend to any of my friend or family member about the quality work Restore Master have done at my house they are the best , thanks Restore Master.

Bujamin Redzepi
Bujamin Redzepi
6 years ago
They show up in 30 min after I called them , and I'm very happy with their services, the whole team were super friendly , I highly recommend Restore Master to anyone for any water damage work, again thank you Restore Master for all you're hard work.

Imelda Aguilera
Imelda Aguilera
3 years ago
Dan and his team walked us through the entire process. They were caring and patient answered every question. If you ever have a life changing disaster these are the honest guys to go with thank you restore masters!

Robert Norman
Robert Norman
6 years ago
Had toilet supply line broke, flood our house 100% called my insurance company and they recommend Restore Master, called and them right away and they showed up to our house in next 45 minutes , was the owner with 3 other helpers , super nice crew , they walked me thru to entire house to explain whats needs done , this company deserve 10 star super happy with with work they have done to our house , and I will recommend Restore Master to anyone for any water and mold damage .

ruby castro
ruby castro
3 years ago
I had very positive experience with Restore Master. I spoke with owner and he was very helpful, i Will definetly come back to them if i run into any more issues with water damage.

Ardian Baftijari
Ardian Baftijari
4 years ago
Dan and his team kept me in the loop/updated thru the whole process. No surprises. They were extremely helpful and very informative. It was over with quickly. Thanks to the Restore Master team!

buntrit curi
buntrit curi
4 years ago
salvaged my basement.Quick and reasonably priced. perfeckt emergency services. The best part was how fast the company responded fast and friendly services. recommend them to anyone.

nancy beltran
nancy beltran
3 years ago
The most honest water restoration company out there! Very fair and reasonable! Really cares about the homeowners!I will recommend this company to anyone.

Anibla Iruc
Anibla Iruc
6 years ago
Best water restoration company , so honest people, best crew ,always been on time, and the job was done on time, so happy with the services, I will recommend Restore Master to anyone for any typerson of water damage,again thank you Restore Master you guys are awsome.

Ann Ricci
Ann Ricci
a year ago
Prompt friendly service . Professional employees who did an outstanding job,will always recommend them to anyone.

Mensur Curi
Mensur Curi
4 years ago
I called Restore Master on Sunday and they come by Monday morning to access the bathroom for mold . They were really helpful and i would definetly use there services when i need it.

Beni Beni
Beni Beni
5 years ago
Restore Master was able to complete the job and was very professional during the repairs. Definitely was not disadisappointed. Thanks to Restore Master.

James Powell
James Powell
5 years ago
The Restore Master team were fast ,honest and reliable . A+ service ,highly recommend this company.

Nicole Taylor
Nicole Taylor
4 years ago
A pipe was busted in my sister home. We called Restor Master and they came ASAP. They are very helpful especially Joe.

Lyn Warder
Lyn Warder
3 years ago
Was the best ever! Easy to work with. Felt Nasur had my best interests in mind with every decision.

Ashlee Bieber
Ashlee Bieber
5 years ago
Nasur and his team are incredible. They're willing to get the job done with no hesitation. Highly recommended!

mirigaming a
mirigaming a
3 years ago
Quick response, fast service, I highly recommend their work , they are extremely professional and I loved the customer service. I would definitely use them again.

Calvin Bardin
Calvin Bardin
5 years ago
Always very responsive. I have referred others to them and they always thank me for sending them to such a great company.

Rosie Sandoval
Rosie Sandoval
4 years ago
I highly recommend Restore Masters they do excellent work. I’ve found them to be Wry professional and knowledgeable.

Burim Gashi
Burim Gashi
5 years ago
Fast response, very courteous, professional job, fixed everything in no time. Highly recommended!

Ilir Bytyqi
Ilir Bytyqi
6 years ago
Best company for any type of water damage I highly recommend Restore Master to everyone who needs water and mold damage.

Sarah Abrams
Sarah Abrams
2 years ago
Kelby was so helpful and kind thank you. Great communication!

B Siok
B Siok
5 years ago
I've experienced amazing people that you can count on and trust at this company. Thank you!

Valeriy Yukhanov
Valeriy Yukhanov
a year ago
Best company to deal with for any water damage or repairs

emir Curri
emir Curri
4 years ago
Quick to respond , happy with work and truly professional service. Keep up great work guys.

AFRIM OSMANI
AFRIM OSMANI
3 years ago
I had the best experience the whole crew was very professional.

Johnifer Valdez
Johnifer Valdez
a year ago
Thx for doing amazing work
Restore master.

Amy Herrmann
Amy Herrmann
2 years ago
Nasur and his team were amazing!

Nancy Skinner
Nancy Skinner
a year ago

Bashkim Maloku
Bashkim Maloku
2 years ago

B M
B M
a year ago

Bina Az
Bina Az
2 months ago

Alex yanez
Alex yanez
3 years ago

Darren Gaydos
Darren Gaydos
3 years ago

Cristian Felix lopez
Cristian Felix lopez
a year ago

Juan Elizondo
Juan Elizondo
a year ago

Felix Palafox
Felix Palafox
3 months ago

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Friday Open 24 hours

Saturday Open 24 hours

Sunday Open 24 hours

Monday Open 24 hours

Tuesday Open 24 hours

Wednesday Open 24 hours

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