Best Businesses in Phoenix, AZ

I am very impressed with how well this company provides such a great customer experience. I have my degree in business and I am a very process minded person and I gotta say, from the customers end they do a REALLY good job! Bethany, the office person is great! She has a friendly voice, she explained everything, all my questions were answered even before I could ask which is huge and the expectation of what to expect from start to finish is set - all the bases are covered. They send an email introducing the technician which includes his picture. Just a lot of touches that make doing business with this company a home run! Even the tech Dan was very nice and genuine. Sometimes when you do business with service/trade companies you get a lot of complacent people or expectations that aren't lived up to. Not with these guys. They exceeded my expectation at every turn which is pretty hard to do! My carpets and sofa LOOK GREAT TOO!

Very impressed with their quality of work. They were quick to respond and easy to work with.

Very professional and efficient team, will definitely refer to friends and family and use again myself if I ever have issues again. Thanks Mike!

We have been in business for over 25 years, we have great reviews on Home advisor, face book and a few other ones. Please don’t let this one misguided review cause you not to look deaper into our company.
We love what we do, and the people we help. We will take this opertunity to pray for her to get help and Guidence.

I work for Servpro and wouldn't recommend any other team to help your business!

BlueSky Restoration provided the best customer service. They followed up on a regular basis and gave us a very competitive price. They are definitely a vendor you can trust in completing the project from beginning to end. They also provided us with a free estimate for the repairs prior to the work being approved to be completed. I would definitely recommend.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Highly recommend very pleased with the quality of service

Great company

The need for a water restoration company comes at a time of vulnerability and weakness for a homeowner. ServPro does not realize this and shows absolutely no empathy or decency when working with homeowners like myself. The crew chiefs were very nice, but every time I called the main office, I was met with an I'm not sure or I don't know to the majority of questions asked. I don't recall the gentlemen's name, but he was very rude and acted like he didn't care one bit about my house, the damage, or my satisfaction. They installed 16 air movers/fans and told me it would be 3-5 days. We lived in the house with the constant noise for more than 9 days and they were in no rush to remove them, milking the insurance company day after day. The reconstruction team wanted to rip out my entire, newly remodeled kitchen to remove the flooring underneath, but the company we hired instead (Sunshine Restoration) removed the flooring without touching my kitchen. They also took 3 rugs to be cleaned on November 7, but didn't drop them off at the cleaners until November 30! The receptionist Kathy was always very disinterested and everyone was always unavailable right now. Absolutely atrocious customer service and business operations.

New to Arizona and new house, new carpet and an accident ocurred that we thought would be impossible to clean. Called for some recommendations and Phx Carpet name mentioned. Called and they responded same day, cleaned the damaged carpet, and did it all with a smile.

we consider our selves fortunate to have found such a reliable, quick to respond company. Great job. Can't tell we ever had an issue. Thanks guys.

Really awesome service..couldn't believe how just they made it out here and then did a great job boarding up broken window with no damage inside or out with the unique attachment system they use

Ricardo was super fast and efficient and the work looks great!

Don't know yet don't start work till Monday but they seem pretty nice hopefully it works out for the best for both of us thank you

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.