SERVPRO of East Phoenix

SERVPRO cleaned our HVAC ducts and vents and did a total cleaning following a major home remodeling. The staff worked hard and did a fantastic job removing dust from the construction that had covered everything in the house. We were very pleased with the results and the great customer service by the staff.

Outstanding customer service as well as kind hearted employees. I had the privilege of speaking with Melissa regarding my situation. Melissa provided nothing short of amazing customer service and expressed empathy for me. She was very detail oriented and provided amazing, but realistic feedback and resolution in a difficult situation. Thanks to her and her dedication, everything went smoothly!

Beyond pleased with the service provided by Servpro Nina was able to get me help so fast!
Cece
Dale
Crystal
Ricardo
Arrived at my home less then a hour after my flood they helped me get in and out my home safely and took control of the flood. I Felt so stressed before their arrival and when they left I had complete relaxation and knowing that my home was in good hands. Definitely will be calling again if emergency comes up!

Had a wonderful experience dealing with Gloria. She was extremely professional and explained the mold process to me in detail. I was very pleased with her customer service. Would recommend to friends and family. It's especially nice to have great service while going through such a tough time.

This company is made up of some of the most professional and upstanding people. I trust them with my home and my family. Especially the receptionist Nina and office manager gloria have the best professionalism when it comes to getting a job done on time love this company

Servpro Phoenix was very easy to deal with. They were quick to schedule time for my issue. The team that came out was friendly and went above and beyond. Super grateful and will definitely refer this company.

Looked over many reviews of company’s and this on here is top notch! Crystal was very knowledgeable to getting her crew and the job done on time and in a professional manner. Very professional and Truly left my house look remarkable.

I live in Michigan but my mother lives in Arizona and when she called me and told me her house had flooded I told her to call Servpro they got to her fast and made her house look new again and I didn’t have to stress and neither did she! They were fast and reliable

Jeff and David worked on what needed to be done. They were professional and did an excellent job. You wouldn't even know they were here doing all the work. Will definitely use servpro again and highly recommend this company and especially Jeff and David.

THANK YOU Servpro East Phoenix!

Great service , fast reliable, Melissa made our experience easy without any stress. Great customer service skills! I recommend them to all my friends!

They got the work done in a timely manner. The mold tech Ricardo was very profesional and explained everything in detail. Very satisfied with the experience, great employees and great service.

Never thought I’d have to call them for services but glad I did they came in ready and prepared to assist my situation , crystal assessed and started the process right away , Cece was very friendly and efficient while working , and when I called to the office I spoke to 2 very awesome staff Gloria and Nina , very quick to answer any questions and how I was to proceed ,made the process a lot easier thanks .

Servpro of East Phoenix does an amazing job of restoring your home and business after any disaster. Melissa answered all of my questions very thoroughly and walked me through the entire process!

Had the best workers sent out and were able to get the job done as prompt as possible thank you crystal and cece these ladies were sent out to inspect seen the issue and made sure it was done and treated correctly so I would no longer have issues in my home love the professionalism

Hazel is a hard worker.She is constantly talking about what a great company she works for and always prompting Serve Pro outside of work. Keep up the hard work!

Nina and Crystal were very professional when entering my home they were super quick and answered all my questions

The Servpro team was so professional and on time with every appointment! I really appreciate how they keep me informed during every step of the process!

Great office workers both nina and gloria helped me with getting everything scheduled and they were even able to have a crew onsite the very same day

My name is Gloria and I love working at Servpro. Really warm working environment and love all the staff ?

The customer service was very great. Nina made sure I was taken care of and treated as a customer.

I feel they did a very good job and 2 gentlemen in particular went above and beyond. My washer and dryer had to be disconnected during the work. Because of medical issues this made things difficult for me. Superman and David Ortega put them back and hooked all up. They are definitely super guys in my book.

Chris, Christopher, Superman, and the rest of the team at ServPro were punctual, professional, and compassionate. The team was always accessible and responded to our needs promptly. They always left the property tidy and secure. I have already and will continue to recommend ServPro to all.

There are not enough words to express our gratitude to the entire SERVPRO team. We had a water leak in our kitchen and Christmas was around the corner. From the moment we called the front office, we were met with such kindness and courtesy. Thank you Mary and any other staff we came in contact with. It felt like the company bent over backward to come out to our home and get our mitigation underway. Tony, our project manager, was prompt, thorough and always available to answer our questions. He really moved the job along quickly.

Make sure your construction manager doesn’t tell his tile subcontractors they’re going to get paid asap then ignore them for days once the job is done. After not hearing back from him I ended up going into their office, he was up in a meeting, he told them to cut me a check.
You have no problem getting back to me while the job is in progress but can’t send a simple text back or a call back to discuss payment once the job is done ?

I really don't know if there are enough words in the English language to even come close to describing the service we received from Chris and his team! When our belongings arrived in Arizona everything we owned was covered in mold and mildew. We were beyond devastated and especially worried because my husband was only one year post-transplant. Obviously mold to a transplant patient is not a good thing. Our belongings arrived late on a Saturday and on Sunday morning I began calling every restoration place I could find. Of course I left messages everywhere but Chris was the ONLY one who called me back on the Sunday. Once I explained the situation, as well as the concern for my husband's health, Chris came out the very next day to assess the situation. He and his team immediately jumped into action, removed everything from our home, and took it to their warehouse. Chris and his team treated all of our belongings as if they were their own, even comforting me as I cried over things of sentimental value that had been damaged. With that said, Chris and his team were able to salvage everything they possibly could and many items of my late mother's that were so very precious to me. Not only are they skilled and knowledgeable at their own business, but they made several recommendations for air quality testing for our home and furniture refinishing and repair. This team's customer service was beyond anything we could have asked or imagined! We will never be able to express our appreciation to Chris and his team for all they did to give us back some sense of normalcy in our lives. They deserve 10 stars!!!

I work here we get thing done. We the best company

Servpro really helped us when the washing machine flooded all throughout the house. They were very professional and worked with my insurance company for me!

When my mom had a fire at her house, it left her very shaken up. However, your team came in and fixed everything up very quickly and helped her to feel safe again.

Nicole and Jason took great care of out local clients. I'm proud that we reached out to them!

great company to work with, always a smiling face (high maybe), but great vibes and atmosphere...

it was great

Awesome business

Amazing people

I have had ongoing issues with ServPro but I have spoke with Jason and we are working on a resolution that I think benefits both parties.