Best Air Conditioner in Phoenix AZ

We needed a prepurchase estimate… came same day!! Great personality and very professional. Tips for what to do if the kids do purchase. Thank you!! Dakota

As a licensed Contractor and Realtor I have worked with Gabe for many years. They are definitely an honest contractor in an industry that has many companies that employ salespersons as there technician.

On more than one occasion I have had client be told by other HVAC contractors that they need a very expensive new system. After telling my clients to call Expert HVAC they were happy to find only some repairs were in order. If they did opt for a new system the pricing was very competitive.

I had an amazing experience with Promise Heating & Air. Had other companies come & they never figured out the problem until i called this company. I am very satisfied with their work & i extremely recommend this company.

Update: 11/2/22
Darren and Ryan managers at Goettl stated that they would not be sending me a check for the shoe they buried until I take down the review, even after I said I had not heard from them for several weeks until and I’m being blackmailed. I was originally told that I would be getting a check to replace the shoe they buried after leaving a muddy mess in my backyard but I have to abide by their rules. And let’s not forget the other mess they made.

Before writing this review I have made every attempt to get this issue resolved, through corporate office in Las Vegas, many phone calls to local plumbing office, emails and a recent complaint with Better Business Bureau.
Don't bother calling corporate - the prerecorded message states the owner Ken Goodrich makes the company committed to... but the office only has direct name recording.
I did not have any work done by this company however Goettl had to access my yard & in the process, left a broken mess. My leg was buried from mud along with my shoe. Instead of retrieving my shoe which anyone with any common sense would do after seeing my leg sink then just buried my shoe. Of course Goettl said they would buy me a new pair but a month later and no response, left me no choice but to go public.
Lastly, the issue with the muddy yard continues, and I sent video but still nothing.

Ac tune-up. Jimmy was prompt and answered all our questions about our AC system. He made recommendations and gave estimates for them and seemed very knowledgeable.

Not only do these guys offer great products but they have exemplary service as well. I've called them several times for help with my Mitsubishi mini split ACs. All but one time they were able to help me out over the phone for free. They are kind, caring small business owners. I highly recommend them!

A man named Val came out and got our faulty A/C up and running within 10mins of arriving. We were worried we would have to sweat through the night before our problem would be fixed but this guy fixed it and had our house cooling back down in no time. We were surprised someone would come out so late too, we knew it was a stretch to get someone out soo quickly and late at night on a weekend but these guys pulled through. True customer service. Thanks Val!

Michael is professional and courteous. He asked if it was okay to park where he did. He was not scared by my dogs. My AC unit is on the rook, and he knocked on the door when he completed the check. He went over the results with me. It's a good thing he came out last year, because he was able to spot an intermittent issue. (Last year the AC had an issue cooling down.)

Four seasons just replaced my AC unit today and they did an awesome job!

They were promptly on time, professional, and answered all my many questions.

Thank you for an excellent experience!

These guys are now my contracted service providers. Have always had great service with them.

Would highly recommend!!!! honest reliable and super good people. Saved me and my family from melting! Came out right away and were super affordable.

I was very impressed with the install crew. Rick and Eric were on time, professional and very organized. I watched as they worked on my roof and they were smiling and laughing while they worked. Shows they truly enjoy their job and are true craftsman. Thank you for an awesome experience!!!

The team was great. Kept me informed throughout the full process. Would definitely refer and use again….. if i had to.

Over the past 20+ years, Scottsdale Air has done a number of jobs, both big and small, for us. From replacing our air conditioner to annual tune-ups, all work has been done on time at a fair price.
The folks at Scottsdale Air, are skilled professionals who provide a personal, neighborly touch to their customer interactions. Due to my husband’s health, a recent AC repair (on a hot, July day) was especially urgent. Even though late July is the high season for AC repairs and their schedule was very busy, the caring, competent employees at Scottsdale Air made sure the repair was done quickly.
Thank you, Scottsdale Air!

We got home from a trip and found that the upstairs bedrooms were hotter than h. We called AZ Perfect comfort and they came out first thing in the morning. Fixed the AC and we are cool again. These guys are simply awesome! Prompt, professional and thorough. I highly recommend them.

I recently purchased a new Trane heat pump from Benefit Air. They were wonderful. The Sales Mgr determined the best size unit for my home, worked with me on when to order to benefit from a Co rebate, and applied all applicable discounts. The team who came to remove the old and install the new were just great. They were courteous, thoughtful, professional and obviously well trained as demonstrated by the competence they showed when installing it. I learned the most important part of an heat /cooling unit is the installation. Even a good unit will have problems if not installed properly. Nothing is ever too much trouble or a bother. Working with this Co was refreshing because of their work ethic and integrity. Am so glad I used this Co and purchased thru them.

I had to have my Thermostats moved to make room for some sliding barn doors. Reeis came and did the job quick and easy for me and best of all for a great price! I would highly recommend them for anyone that needs a similar service.

Great service! Fast friendly, very smart young men. You get what you pay for, and i am more then satisfied... There is a high cost to a low price 10/10 would recommend

This company is awesome, first they were early. Daniel was very professional and knowledgeable. We are very satisfied with Luncoln Air & plumbing

We had a no heat call and believed we just needed our pilot lit. When Skylar got there and took one look at our unit and it's age I believe he turned into sales mode. I told him I believed the pilot needed to be lit and he told me it eas an electric start. He said we did not have gas going to it as he could not smell any when he was turning the pilot on and off. Of course there is no button to push to do that. He then told me it was the starting unit that needed to be replaced and he didn't think he could get one due to the age of the unit. Said it was better as an antique. He proceeded to get me pricing and was pushing for me to call my husband to get things going and put down the deposit and stressed that there were only 5 units in the state. I told him, no disrespect but I would like to get a second quote and proceeded to tell me how much better Ace was and I could be mislead by other companies and they may not stand behind their product once installed.I paid for the service/sales call and promised I would get back to him. Which I did.We had another company come in an within less than 5 minutes he had lite the pilot and we did not have heat. He did say we most likely have one of the 2 original units left in Sun City. What isn't broke, don't replace it.I will not recommend your company to any one and will advise them not to call you!!!