Description
Alien Air Conditioning & Heating serves the greater Phoenix communities Air Conditioning Repair, AC Installation or AC Maintenance. We have been in business since 2008 and have serviced over 10,000 homes in the metro Phoenix area. We take pictures throughout each job, so after the service is complete, you can see what the technician sees.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating and A/C services, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, 24/7 Emergency, A C Filters, A/C Units, Ac Duct Work, Ac Filters, Ac Unit, Air Conditioner, Air Conditioning And Ventilation, Air Conditioning Duct Work, Air Conditioning Installations, Air Conditioning Tune-Up, Air Conditioning Units, Air Conditioning Vents, Air Filters, Air Filtration Systems, Air Flow, Air Handler, Air Movement, Air Sealing, Blower Door Test, Can Lights, Carbon Monoxide Test, Cellulose Insulation, Clean Flame Sensor, Commercial Ductwork, Comprehensive Heating Service, Condensate Drain, Condensate Pump, Condenser Fan Motor, Cooling Unit, Drain Line Check, Duct Design, Duct Leakage Test, Duct Sealing, Duct System, Ducts Check, Ductwork Layout, Ductwork System, Effective Maintenance, Efficiency Evaluation, Electric Water Heater, Electrical Connections, Energy Recovery Ventilator, Evaporator Coil, Fall Maintenance, Furnace Check, Furnace Installations, Furnace Replacement, Gas Appliance, Gas Burner, Gas Leaks, Gas System, Gas Valve Check, Gas Water Heater, Heat Exchanger Check, Heaters Water Heater, Heating Devices, Heating Equipment, Home Energy Assessment, Home Energy Audits, Hot Water Heaters, House Air Filtration, Humidity Control, Hvac Equipment Installed, Install Air Filtration, Leaks Check, Light Fixtures, Maintenance Inspection, Minor Repair, New Furnace, New Heat Pump Installations, New Water Heater, Our Air Conditioning, Pilot Light, Planned Maintenance, Pool Pump, Pressure Check, Pressure Test, Priority Service, Recessed Lights, Regular Maintenance, Residential And Commercial, Same Day Service, Seasonal Services, Some Repairs, Standard Water Heaters, Storage Tank, Tankless Water Heaters, Ventilation Systems, Visual Inspection, Water Heater Inspection, Water Pipes, Your Water Heater, AC Installation Phoenix, AZ, AC Repair Phoenix, AZ, Air Conditioning Maintenance Phoenix, AZ, Tile work replacement,
Reviews
Stephanie Lorraine
a year ago
I'm 100% completely satisfied with this outstanding company! Everyone there has been so wonderful and very great to work with.
I found them on the on the SRP website under Certified Contractors. After having four companies come out to do their inspections and give pricing, I decided to go with Alien Air because they were very fairly priced and offer an absolutely wonderful warranty.
I highly recommend!
I have been a customer of alien air for several years now and have been extremely happy with their service. Most recently I had a routine service appointment scheduled and both the company and the individual repair guy called me the day of to keep me updated on his arrival time. He was punctual and polite and knowledgeable. He was happy to answer any questions I had and explain what was being done before he did it. Overall, great service for a reasonable price!
Susan Edwards
5 months ago
We have every construction company in our home, from windows to re-models to plumbers to flooring, you name it we've had them. I have to say to-date Alien Air Conditioning & heating is by far the best. Manners, respect, professionalism none like them. They are the best! I would recommend them to anyone who needs AC work done. The Odlums!
Stephanie Hampton
2 months ago
Alien AC has been amazing since our move to Arizona. They installed a whole new unit in our upstairs, repaired the unit downstairs, and when our heat went out this morning, they talked me through how to re-program our thermostat over the phone. Pricing has been upfront, clear, and fair. Chris and the guys are great to work with. Customer service is just great! Definitely go with them if you need HVAC work done.
I have been using ALIEN for 35+ years & 4 Residences. In ALL Installs & Annual Service Check Ups I would Rate ALIEN 10 Stars+
What sets ALIEN Apart is:
-You will ALWAYS get a Fair Price On the AC Unit & Quality Install.
-Chris Anderson takes the Time to Fully Listen to Your Needs & then fully explain in Detail the Best AC Options.
-Mike Anderson's team thoroughness of the AC Install process is 2nd to None. They will make sure when the Install is complete You will know how & be comfortable with how to operate the New AC Unit & the Thermostat.
Thanks again ALIEN. Your the BEST!!!
Rob B
Christina Lytle
9 months ago
We've used Alien Air to service/fix our AC since 2017. They have always been great to work with. Our AC is newer but too big for our house, but they never tried to sell us a new one unlike some other companies who just want to make a sale. They have worked with us on how to keep it efficient so it doesn't eat up our electricity.
Every technician has been great to work with and super knowledgeable. I wouldn't go anywhere else for my AC needs.
Jenny Nguyen
8 months ago
Really recommend this company! They are super friendly and provide quick service which is significant in Arizona heat. My AC broke on a Monday morning, called them, and they were over diagnosing the issue within a couple hours. They were able to get a brand new AC unit, order a crane, and install my new AC unit by 8am on Tuesday morning. Not even 24 hours had passed since I called them and my AC was fixed!
Bryan Stoudt
9 months ago
We have used Alien AC several times now for our annual AC cleaning and check-up, as well as for duct and platform sealing. They have always been responsive, very fairly-priced, friendly and done quality work. One of their techs, Jeremy, in particular has been fantastic. (Request him if he's available!)
Also, although our AC units do not yet need to be replaced, I called several companies for estimates, and Alien's was by far the best. Definitely worth keeping them in mind for new installations, too.
Ardith Brondt
9 months ago
Chris at Alien Air goes the extra mile to give excellent service. We had a little leak and he responded quickly to keep our air conditioner running. While there he did our preventative maintenance and as usual we are more than pleased with his work.
Corina Prieto
9 months ago
Alien Air Conditioning and Heating recently installed a new AC unit at my condo and I'm extremely happy and 110% satisfied with the exceptional customer service provided throughout the process. Accessing the AC unit was not the easiest task, as the unit was located on the second floor with a very steep pitched roof and a parapet wall. The team were experts in performing the highest quality service given the challenges. They went above and beyond ensuring my smart thermostat was properly installed, replaced air filters with higher quality filters, and provided me with great preventative maintenance advice. I'm grateful to have worked with such a professional and pleasant team! A million THANK YOUs to Chris, Mike, Jeremy, Emiliano, Joe, and Kenny! You are the BEST! I look forward to a lifelong partnership with this great company as I plan to use them for all my future HVAC related needs.
Daniel Stone
8 months ago
Alien Air was responsive and willing to work with our situation. They were on time and professional, and our replacement unit is 100% functional and cooling our house as expected. The workers were courteous and understanding, and the experience was very positive overall.
Victoria Ofoedu
9 months ago
I first contacted Chris with Alien Air Conditioning and Heating at 6:05 a.m.on Thursday May 26, without expecting somebody to answer the phone. Chris answered the phone, was very polite listening to what I have to say. I'm out of State owner, he asked me to text him the address and promised me that his team will do the job to get the A/C working at least 75% same day. I was amazed that the job was done as Chris promised due to upcoming memorial day weekend. I am talking about the A/C that another company went to service barely 9 days through management company before I found Alien Air Conditioning and Heating. Chris never try to sell me something my house didn't need. Chris and his team went to my renting house and access what need to be done and see what was done a week before to the A/C. Chris sent me an estimate with pictures of what need to be done and say that he want to do what is necessary to lower the cost. Chris care about owner's compare to other company that has went to my house. Please if you are living out of State I advice you to use Alien Air Conditioning and Heating for A/C services. The company can be trusted 100% and if I have to give this company million stars I will do it. Alien Air Conditioning and Heating went above my expectation. The company is HONEST. I am very happy with the company for the job well done. I went to S.R.P web site Chris and Alien Air Conditioning and Heating is among the company listed at S.R.P web site.
Leslee/Mike Comerford
a year ago
Jeremy is awesome! Best A/C maintenance person I have ever had. He has been servicing our Trane XR17 unit that we had Alien install in 2015 for the last several years. Happy with the install and the unit. Jeremy is professional, very personable, knowledgeable, offers quality service, communication, etc. In short...he is great to work with and a breath of fresh air in the service industry! Highly recommend.
beatrice guerrero
9 months ago
my AC broke down in the middle of summer AZ 115 degrees. I want to thank them of how fast they responded, fixed it and how professional they were. I recommended Alien AC company to all my friends and family:) if I can give them more stars ⭐️ I would.
What can I say? I adore this company. I'm a hard customer to impress but each and every time this company exceeds every expectation. Full disclosure---I love aliens so I am partial to any company that has alien in its name, but they are the real deal (as are aliens by the way.) This company is amazing.
Work was completed on time by qualified tech.
After speaking with Chris and Mike and comparing other company's I felt confident with purchasing a new Trane unit.
They did not disappoint ?.
If I could give this review 10 stars I totally would!!! My AC unit wasn't cooling off my house. My home warranty sent out Alien Air. I had Chris come out. I explained to him what was going on. He LISTENED to me which I appreciate very much!! He looked at the unit and put a part on. He took pictures and showed me everything he did and what was up there. Let me know it definitely needs to be serviced and I could see that. Told me it should be getting cooler soon. If there was anymore problems to call him. I had to call him and ask him to come back. I let him know it wasn't getting any cooler. He wanted to check the attic. #1 I have zero insulation up there and #2 the duct work fell off the vent. Thats why no air was pushing through the vents in the house! I would 100% recommend this company if you need anything repaired or looked at. I didn't feel pressured or rushed. Very happy with the service! Thank you Chris and Alien Air. You will be my go to company from here on out!!!
Chris at Alien Air was fair and honest. My roof A/C was replaced without any problems, the crew got to my place at 6 am and was done in 3 hours. The employees were extremely professional and answered all my questions. I was very surprised to have such honesty from a company. Chris decided I didn't need any ductwork and saved me $1100. I can not say enough good things about this company. If you want absolute honesty and a fair price, call Alien Air Conditioning!
Chris came to service My AC unit today....did a tun if maintenance and did a fair honest job. Didn't try to upsell mein anything. Thx Chris for coming same day to sevuce our unit.
Thx Lisa and Bruce
Isaac Rodriguez
a year ago
I had Mike come out early today. After leaving them a voicemail at 4 in the morning. They replied to me even before they opened for business. And had Mike come out just before 10am. And before the heat got too bad. He did a great job explaining. And going over options. And made short work of the issue we were having. I could tell he was recommending what was best for us. And not what would make them more money. Really appreciate that kind of honesty. Alien, you just earned yourself another long term customer. Thanks again Mike!
These guys are great! I talked with one of those big name companies first. Then I talked to Chris over at Alien. He explained that it would be about 3x LESS than what the big companies were charging. He never tried to upsell me (which is a big deal to me)... in fact, he explained that I actually needed to downsize for better efficiency. Jeremy and Mike were professional and thorough. Everyone explained every bit of what they were installing and what they were doing. And when my Nest thermostat was giving me issues not long after the install, Chris came by the same day to take a look at the wiring.... He fixed it in minutes! (it was an improper install from the Nest people) I love my new AC unit! It's working GREAT! And it's nice to know I have some knowledgeable and trustworthy people to lean on when I need help!
Alien Air is the only ac company I fully trust. I have been exclusively using this company for years. I am always pleased with their professional service. I have recommended Alien Air to many people who were all extremely pleased with their work quality and customer service. Alien Air does not try to upsell you or sell you anything that you don't need. Alien Air shows up when other's company's won't. Their techs are neat and knowledgeable.
They actually listen to you (the last repair person did not). They also told us about the best (and most cost effective) AC filters to get - Flanders High air flow filters (from Ace Hardware).
Bruce Deyoung
6 months ago
Jeremy and his coworker came to my house to fix my air. They were fast and efficient. Did not try to upsell me on anything. Honestly and price was right.
By far the best service west of the 17. My repeat technician Jeremy is the man. He jumped on my roof spoke to my A/C unit and whispered it back to health. The man is a savant in the art of heating and cooling. Best price, best service I will not look any further.
THANK you Alien Air Conditioning and Heating!! GOOD JOB!
The middle of the summer in Phoenix Arizona and my air conditioning goes out...
I called and Chris was so considerate and accommodating, within an hour Michael was at my door! He was professional and knowledgeable, he fixed a few parts and I was feeling the cool Air again!
I read reviews although I've have never written a review; but in this situation I'm so Grateful and impressed with their service I just had to share.
It ended up being 111degrees Yesterday! Today 117!
... VERY Grateful for the Cool AC?
Jeremy was amazing. He really knows his stuff and was able to walk me thru the problems in a detailed way. His scope of knowledge and experience is extensive. Alien AC and heating is a solid company that has great customer service. Ive used them for years and would highly recommend their services.
Had a problem with my HVAC system and received a text shortly after leaving a message. Jeremy called me and arrived shortly thereafter. He quickly diagnosed the problem and was able to repair it. More importantly he was polite, knowledgeable, friendly and a pleasure to communicate with. He explained the problem in understandable detail. He also spent the time to program the new thermostat I decided to purchase. 5 out of 5 STARS!!!
We have used Alien Air conditioning
for years. They have always been professional, prompt ,reliable and trustworthy.. They take care of us like family and I recommend them to anyone who needs A/C service.
I will never go anywhere else I am hooked on Alien Air conditioning!!
John Macleod
6 months ago
They were on time and worked very quickly to get my old A/C unit off of the house and the new one installed. They were also very friendly and professional!
This company is amazing, they do treat you like family and they are professional and thorough. We needed the whole nine yards, Chris went through our entire heating and air conditioning system and recommend a new cost effective and energy efficient system at an affordable price. The crew did a fantastic installation job and even installed new thermostats of our choice. We became new Alien customers and set up a regular maintenance service with our new Alien friends. Chris and his crew provide a quality service and are highly recommended. Thanks Alien Air Conditioning and Heating!
Rich & Fran
Joshua Tucker
3 years ago
Alien AC is great!
First of all, that little alien on their trucks is super cute. There. I said it.
So, after the first air conditioner they installed ran it's course we knew exactly who to call. And once again they gave us a great deal, amazing service and had our new unit up and running the next morning. Whether you need your ac fixed or replaced you should call Alien AC. Our family has used them for years and wouldn't use anyone else.
I'm not one to write reviews but i've made an exeption for Alien Air due to the extremely positive interactions I've had with them. I originally contacted them for an energy audit and had the owner, Chris, come out. Not once did he try and upsell me on something I didn't need. After having several companies come out for a general AC install/repair estimate, Chris was the only one who didn't turn that into a sales pitch.
I ended up having Alien install a new unit and add insulation to my home to take advantage of the SRP rebates program. Chris was honest, direct, on time and always answered any questions I had. One month into having the work completed I've noticed a cooler home, less run time on my unit and a reduction in my electricity bill compared to last year. I will definitely use Alien air moving forward for my AC needs.
Alien A/C is the best company I have ever used for assistance with a/c problems. We have used them for several years. They are quick to respond and go out of their way to make sure issues are addressed as soon as possible even in the worst heat of the summer! Most recently on a 105+ day our heat pump stopped working, the evening before I was to leave out of town. The owner was able to get someone out very early the next morning before I had to leave for the airport. I felt very comfortable and confident in Mike's ability to take care of our a/c. i had to leave, but he stayed and finished the job very nicely, and the cost was very reasonable. My husband and daughters were very happy to have the a/c fixed so quickly (as was I). I would highly recommend this company!
Bill and Martha McClary
2 years ago
Have you ever come home mid summer to a roasting hot house, only to find your air conditioner had died? Well, we have. Alien Air Conditioning came to our rescue 10 years ago with a fast response, knowledgeable technicians, and excellent choices of repair or replacement.
10 years in how do we feel about Alien AC? They continue to offer excellent service, they are responsive, and they are reasonably priced. About 5 years ago I decided to price other AC businesses’ services, just to see. I found they either refused to give clear pricing up front or were much more expensive. Alien AC continues to be our informed AC service of choice.
Jeremy was great! He explained to me what was wrong and offered me services that will extend my AC! He was quick to repair the problem and go over with what he found and explain things thorough with me. I’ll definitely will be contacting them again!
The level of customer service we received was great! Jeremy was very friendlly professional. He did a very thorough job diagnosing and fixing the issue. We always receive good service from them. This time was the best yet.
I called Chris Anderson at Alien AC today, because the air conditioning stopped working at my aunt’s house. She was very worried her AC would not get fixed, since it was a holiday. I left a message and in less than 15 minutes, he returned my call. He was at her house with in the hour and he had the unit running right away. Chris was really friendly, honest and very professional. He only charged her for a service call, since it was an easy fix. There was no extra charge for being after hours or on a holiday. I think he will be her AC guy from now on!
Alien AC are the only guys I trust! I've been using them for all my heating and cooling needs for years. I get honest upfront advice and service, and feel they always have my best interest at heart. I purchased a new unit from them several years ago plus they are able to keep by other original Trane running at minimum cost.
Alien Air has been very reliable and easy to work with. I have two AC units that they have maintained and kept running even though they are old units. I appreciate their pleasantness and kindness when the are here.
My air conditioning stopped cooling earlier this month so I called my Home Warranty company. They sent out Chris at Alien A/C. He did an inspection like no other company that has done check ups on my A/C. He advised the unit was over 30 years old and it was on it's last leg. He was here over hour checking wiring and components and showing me the problems. I elected to buy a new unit, since it was 115 degrees. He had it installed within 2 days. They had my new unit up and running within 3 hours. Cleaned up all the mess and gave me a box of filters for this type of unit. I can't say enough about this company. Integrity, honesty, prompt, friendly and a family company. I will always call them for any air conditioning or heating problems. Thank you guys, you're the best!!!!!!
Linda Irving
4 months ago
They fixed a simple wire and tried to charge me $335
Chris Alvarez
3 years ago
Alien AC installed our A/C unit for us 8 1/2 years ago. We came home yesterday to a 90 degree house and realized our fan motor wasn't blowing. We called their service department and they were out within 30 minutes with a new motor. Thank you so much for your quick response. I highly recommend Chris and his service technicians at alien a c.
Steve Foley
11 months ago
Chris and his guys really know what there doing. We had them replace 2 split A/C units outside and the attic. Everything went smooth and on time, great job.
Very professional with very quick response. Mike communicated every step and why. Highly recommend this company for your ac needs.
Chris did a great job repairing my A/C unit. He was able to fix in one day. Select Home warranty sucks at life but at least Alien A/C got it done. At first I was less then impressed with Alien but soon found out not was Select Home Warranty that sucked at life.
Kelly Carlsen
2 years ago
I highly recommend Alien Air Conditioning! When my A/C was out, they came the same day and fixed the problem! Completely COVID friendly...we were able to communicate by phone and text to resolve the problem in a short period of time. There are a TON of AC repair companies....Alien Air came to me due to my property manager...and they made a GREAT choice selecting Alien Air :)!!!
Update: after they saw my review they called to explain that he doesn't know why but they never got any of our messages. Offered to come and fix issue for free. Not gonna take them up on the offer tho. Just feels awkward at this point.
Had them come out to fix our heating a year or two ago during the winter. The best way I can describe our problem is we have warm air for 10 min. And then it will stop producing warm air and just push cold air. We then have to reset the circuit breaker to the unit and it'll start pushing heat again. They came out. Did whatever they did. Charged us about 300$ problem still occurs. Called and left a message about it not being fixed and never heard from them again.
Was referred by word of mouth by another happy customer. I was having trouble with my ac and they were able to respond the very next day. The tech who arrived was prompt, kind, knowledgeable, and thorough. He worked quickly provided photos before and after of the work performed explaining the process and results. I feel confident in the work performed and look forward to a long working relationship with this team. Thank you for such amazing customer service. It is rare these days and very much appreciated.
Our AC went out on a Saturday and we had already planned for no service until Tuesday. Alien AC called us that same day and fixed the problem in a short amount of time. They were very reliable and professional. Would definitely recommend to any looking for AC work. Thank you!
Leslie Barton
2 years ago
My AC had gone out on this Saturday morning Sept 5, it’s 115 degrees, and Alien was referred to me by a friend that used them previously. Chris came out within the hour and fixed the situation and the cost was affordable! Looks like we have a new ac repair company, it’s Alien!! Thank you
Of course my AC broke in Phoenix in July, no one is surprised. I was surprised how fast Alien AC could install a new unit! Everyone else was booking 10ish days out, Alien helped me in 4 and did a great job installing my new Trane unit. Thanks!
Colleen Wagner
a year ago
I had to call Alien Air for the second time in 4 months! Different issues but just as professional, efficient and knowledgeable as the first time. Jeremy was quick to respond and very friendly .
Highly recommend!
Vicki Edwards
3 years ago
Thanks so much to Alien Air Conditioning and Heating for the fast, honest service that you provided me. Tech Christian was just the nicest guy and explained everything to me that needed work on. He also checked to see if the part was under warranty and luckily it was. You can't find a better Company to trust in the Valley than them.. I would never give my service to any one but them. Thanks Chris
Debbie Piercey
2 years ago
What a fantastic experience. (We've had our share of dishonest A/C companies come out over the years). But we HIGHLY recommend Alien to anyone needing A/C work done! And WE have already saved their info for our future HVAC needs. A+
Alejandro Rothleutner
6 years ago
Alien air is a company that treat you like family. In my multiple interactions with them they have always come to my rescue at odd hours of the night. Not only do they back up their work with warranties but with trust as well. They keep their word at every turn and ensure you feel not only cool on a hot summer day but 120% satisfied with their service.
Allison Reynolds
4 years ago
By far the best customer service. Christian worked really hard to walk me through all the steps he was taking to check the unit, reasons why and explaining options. He was very patient and completely thorough in his inspections as well as solutions. They went above and beyond!! I would recommend this company to my friends and family and even tell them to ask for Christian!
Very fast appointment in urgent situation. Jermey was friendly and clearly communicated the problem and solution. Fixed quickly. Would absolutely use this company again.
Great service at a fair price. The technician got my A/C running quickly, fixed a wiring issue with my thermostat and gave me some pointers on getting the best performance out of my system.
Pamella McMillan
3 years ago
Phone calls answered quickly and by nice and efficient people. A/C repair visit that day by Cristian identified problem and parts secured that evening. A/C restored next day. Cristian was professional and very nice to everyone including the cat! A secondary problem surfaced the next day and another A/C specialist in the neighborhooe, Chris, came immediately and fixed that at no additional charge. These people and their service were wonderful.
This company is amazing. They came out short notice on a Sunday and fixed the problem within like 25 mins. Chris was our service guy and he was so nice and broken everything down to us about what was wrong and what needs to be done. They don't push anything on you that you don't want or can't afford. I will for sure be calling them again if I ever have problems again. So happy with them!!!!!
Although the tech was nice he failed to address the reason for my call. I was offered products and services as well as talk of a new AC however he did not look into Duct to see if there was a leak.
Crazy because an endoscope to look in the duct work is like 20.00 on ebay
As if their name and logo weren't awesome enough! These guys are ABSOLUTELY AWESOME!! They came to my home today to conduct an audit/inspection for SRP (yes, they were vetted by SRP and APS) and they were just out of this world! (See what I did there?) Not only did they move their schedule around to accomodate me, they showed up on time, with huge smiles on their faces (THANK YOU ROBERT AND CHRIS!) and came with a humongous wealth of knowledge. I know absolutely NOTHING about energy efficiency, HVAC units, insultation, duct work/returns... ad infinitum... They explained EVERYTHING in a way I could understand, and then were kind enough to wait around for my fella to get home so they could explain everything to him as well when I said, I know I am going to screw up everything you are saying... They are just kind, honest and hardworking and I could not be more grateful! I will always and forever use them for all of my AC/duct work/energy efficiency quests and I will always refer them to my friends and family. Finding honest, hardworking, affordable companies in this day and age is usually an exercise in futility. Especially in the home repair arena. We have discovered finding honest repair men is TOUGH. I hope this review helps those that are in our position, wherein everything in the home we bought last November needs fixed/repaired/replaced. These guys deserve a tremendous round of applause, kudos, and endless accolades! So happy the Aliens arrived at my house!! Thanks for the referral SRP!
Jeremy was on time very efficient with his work highly recommend this company. If i have any issues in the future i will be returning. Thanks for keeping my home cool again???⭐️⭐️⭐️⭐️⭐️ thx Jeremy for your awesome work!
Connie Caldwell
5 years ago
Chris and Mike and the team did an A+ job for us. They gave us our options of replacing the entire unit ( with different models) or replacing the compressor, capicitor, etc, all the while explaining the pros and cons of our options. Very professional with no pressure to make one choice or the other. In a scam-ridden industry, full of charlatans and incompetent bozos, it's refreshing to work with a company you can trust.
Alien AC is top notch. Their attention to detail is superior. Have been a customer since 2013 when they put my unit in. Highly recommend!!
Alien Air Conditioning and Heating just completed the APS Home Energy Audit and APS Advanced Air Conditioning Tune-Up on my home. Jose was the technician and I couldn't be happier with the job he did. Every step along the way Jose showed me what he was measuring and explained what it meant. It was also nice to see Jose wearing booties over his shoes when he was in my house and placing a tarp on the floor when he worked on the air handler and had to climb into the attic. Jose left me an informal report of what he found and I received the formal reports later that same day. All around fantastic service. Thanks Alien Air Conditioning and Heating!
Tristan Godwin
6 years ago
These guys are great! My AC want out on a Sunday and Chris made it to my house within 2 hours, and had my AC up and running within 30 minutes. I highly recommend this company.
Honest and great personalized service I received from Chris and everyone from AlienAC. With my new energy effiecent A/C units and duct work, I'm ready to see my power bill (APS,) finally go down this summer.
Michael The American Patriot
a year ago
Alien AC were all professionals and they knew the best and most efficient system that I needed for my house.
Service tech was on time and very professional. They went above and beyond in Diagnosing and explaining my unit and it’s condition. I highly recommend this company.
Manny Barron
6 months ago
Great Service. Used them twice already. Highly recommend.
2nd undate: correct diagnosis of my system as capacitor did indeed quit so wanted to give them credit, update: they reached out to be right away and said would refund my check up amount since I was understanding it was maintenance, very much appreciated ...well I called to get summer maintenance and I wanted it cleaned if asked for maintenance but instead just did check up...so am on budget and thot $65 was cleaning it so I said so cried after they left...the guy was nice enough, do not blame him, but the phone man is who I blame for not making it clear...
Could not be more pleased with the service provided! When our a/c unit decided to stop working on a 117 degree day...Alien came to the rescue. Affordable and professional. HIGHLY recommend!!!
Same day service to fix my heater! And extremely reasonable prices. Will be working with them to do an energy audit of my home in the next month.
This company has been a life saver! They have great customer service and complete the jobs as promised initially! I have used them for over 5 years. They are prices are fair and they are very professional.
Melissa Safran
3 years ago
Great service! Fast friendly, very smart young men. You get what you pay for, and i am more then satisfied... There is a high cost to a low price 10/10 would recommend
Kimberly Heggie
a year ago
Although were prompt to respond on a day when my AC went out and the forest was 116 degrees! Thank you so much. Fast, friendly and professional!
Incredibly friendly people and hard workers, taking no breaks even in the 110 degree heat
Awesome company!
Chris and Jose went above and beyond to help us get our A/C going on Saturday instead of sometime Monday from any other Company!
TheFrugal FoodCritic
a year ago
Called about moving an air duct, they didn't provide that service. They were pleasant on the phone.
Great customer service and reasonable prices. Employees are very knowledgeable and professional. I highly recommend Alien Air!
Mike was great on time and did a great Job I would highly recommend Mike and the company
Virginia and Clint Snider
7 years ago
They have been great, I used them to do a energy audit this year too!
We needed emergency repair and they were here in less than an hour, and completed the repair in one day.
Jeremy and crew came out found the problem right away cleaned coils and drain lines up in running in no time Thank you guys
Nicholas Shostak
3 years ago
Had some general maintenance completed to get ready for the summer.The service tech was very kind and smart!
The Best Service in Arizona! Professional & Honest Staff, keep up the Great Out Of This World Service!
Barbara HeartSpace
4 years ago
Great, knowledgeable and prompt, professional service. Very happy with Chris, the technician.
They were here in 45 minutes when AC was out and 113 ! Chris was super and professional!
My cousin works at sir conditioning place
Fast response, the very smart tech's ensure your 100% satisfied
Marty Goodwin
3 years ago
Great people, honest and know their stuff. Very impressed!
Certified HVAC technicians always helpful quotes
Alien Always gives great service.
Cathy Vollmer
7 years ago
Great company all around! Highly recommend!
Jesus Morales
3 years ago
Awesome crew of kind well knowable people
Josh Fazenbaker
a year ago
1st rate service
Genaro Esparza
3 years ago
very honest people and fast response.
Jaeth DeFuria
2 years ago
Friendly, professional, and informative!
Laurie Fuller
a month ago
Alien Air is AMAZING!! I had a part replaced on my air conditioner and mentioned I needed some duct repair from the October storm. Other places stayed a minimum of $2500 to work on it. Alien not only fixed the ductwork but sealed and a bit more for more than less than half the others price.
BEST? Jamison and Jose were professional, friendly and actually cleaned up after their work was done. They explained everything; offered suggestions but never pushed anything.
I HIGHLY recommend this company.
We're coming up on four years since Alien Air Conditioning installed the new (at the time) heat pump HVAC on our home. It has been one of the smartest upgrades we've made towards our home. The unit they installed still blows cold or heat as needed while using far less electricity to run. The guys from the company walked me through everything they were doing and they genuinely cared about doing business with us. Summer's coming back to Phoenix pretty soon and if you're considering repairing or replacing your current HVAC unit I encourage you to call on Alien Air Conditioning to take care of it.
Richard Gardiner
a year ago
Nadine Guzman
3 years ago
Connie Padilla
10 months ago
Shayne Mcquay
6 years ago
Keef Questions
3 years ago
Melissa Safran
3 years ago
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