Honest and Thorough!
I recently had a different company inspect my three HVAC units for summer preparations. The inspecting company gave me a long list of things that needed to be repaired along with a very large estimate for the cost. Some of the work needing to be done was to replace one unit’s warrantied coil, duct leak repairs, new disconnect switch, new unit in our casita with a heat pump, and create a return in our kitchen to alleviate the strain on one of our units. Due to the number of repairs and the cost of the entire job, I sought a second opinion through Home Advisor.
Gerardo from Sun Devil Heating and Cooling, Inc. quickly phoned me and agreed to come by the next morning. After reviewing the list of maintenance items, as well as inspecting that all were required, Gerardo assured us that he could complete the job in a day and presented us with a cost that seemed more inline with what we felt the job should cost, including the unit replacement for our casita.
The crew that came to do the work were courteous, pleasant, upbeat, and such a pleasure to work with. Alex, Roy, Alfonso, and Jeff took care of my home while they were here, even doing a thorough clean up before leaving. When they put in the new return in the kitchen, they were sure to mask all the other areas in plastic to avoid a dusty mess in our kitchen. I truly appreciated their attention to details like this. They were efficient and I felt like they truly partnered with me to make sure the air in my home would be perfect. There was an issue with the new casita unit because the original builder made a shortcut in the installation of the original unit. The metal box in the ceiling for the heat pump was not a standard size and therefore a new metal box would need to be fabricated to properly fit the new unit. Because Gerardo believes in doing things thoroughly and correctly, he had his crew come back the next day. They spent the time needed to install the heat pump and the outside condenser unit. They also were kind enough to give me a brand new door to the ceiling as the old one was approximately 20 years old with broken clips. While Gerardo was not here the entire time his crew was, he managed to stop by and call to make sure we were very happy and also to see if his crew needed anything. Such a caring person Gerardo is!
I always try and find people that I truly like to help me make sure my home is healthy and running well. Gerardo and his crew fit all the qualities I look for in hiring someone. If you are looking for a fair and honest HVAC company, then please give Sun Devil Heating & Cooling a call. Gerardo was the perfect partner to make sure our home will be running efficiently and confidently all year long. We look forward a long relationship with them!