Description
We provide top quality HVAC service, maintenance, sales, and installations for residential and light commercial applications. We service all manufacturer's brands, and as a Trane Comfort Specialist, we install the highest quality Trane equipment backed with a comprehensive warranty.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating and A/C services, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, A/C, A/C Unit, Air Conditioning And Heating, Air Conditioning Replacement, Air Conditioning Systems, Air Conditioning Unit Maintenance, Air Distribution, Commercial Equipment, Cooling System, Equipment Replacement, Full Service, Heating And Cooling Unit, Heating Needs, Heating Systems, New Air Conditioner, Performance Maintenance, Residential and Commercial, Residential and Commercial Service, Residential and Commercial Services, Residential Heating and Cooling Service, Residential Heating And Cooling, Routine Maintenance, Schedule Service, Seasonal Check Ups, Sell And Install, Service/ Maintenance, Split Systems, System Replacement, Tune Up, Your Air Conditioning,
Reviews
If you are looking for a long-term, reliable, friendly, flexible, and efficient company to work with, Benefit has been the best!
All work completed was orally reviewed and explained in an understandable way.
I did not do a cost comparison with other companies because I assume that the services may all be in a similar price range. The two times I have used Benefit has been totally worth it.
I also love the lady quartet singing around the mic in their ad!
Highly recommend.
Isaac Lucero
5 months ago
I've used Benefit Air for probably almost ten years now. They've always done a great job. We had 'em from before we replaced our 16 year old Trane and they installed our the new Trane system about six or seven years ago. I couldn't ask for better service! The customer service is top notch, the technicians are on their game, and the company specifically to my knowledge only does Air Conditioning work, so their techs are not forced to be a do it all plumber, electrical, A/C handyman that some of these other companies try to be. I personally think there are very few benefits to companies that try to have their techs do those types of varied jobs in different specialties instead of specializing in one area.
Recently they fixed our AC problem thermostat wiring issue, and for a reasonable price. I'd like to thank them for always being reliable and trustworthy! Shout out to Kyle and Caleb, for this most recent visit, and Chuck who has been our usual repair guy for so many past visits in previous years. I hear Chuck now heads up the the service/maintenance dept (or something like that) so we don't see him very much anymore, although still with the company. That says a lot if you know their employees are still there year after year. We haven't needed many repairs for our system, but when we do, we know it's going to be a call to Benefit Air. Thanks for keeping us cool all these summers!
Carrie Hebert
4 months ago
Anthony from Benefit Air was very courteous and responsible and professional. He explained the issue with our unit, and was able to repair it. He replaced my air filters too. This company is very fair and reasonable. We have used them for years, and will continue to do so.
Hope Bourassa
3 months ago
We have used Benefit Air for years and every experience has been a great one. They are professional, reliable, and don't try to get you to buy things you don't need. We highly recommend Benefit Air for your heating and cooling needs!
Stephen Tschappler
2 months ago
My experience with Benefit air started several years ago. My old A/C went out in July/August. I was referred to Benefit Air.
The initial visit was smooth and appreciated. The technician was informative and talked about the various options. He was able to fix the A/C and take an amount off the cost of installation to secure them the installation, instead of price shopping other companies. The new A/C worked for the remainder of the summer.
Issue #1
The next winter, the heater took a long time to heat the house, I called and was brushed aside on the phone, saying that heat pumps take awhile to heat in the winter. I assumed they knew what they were talking about and had a cold house for the remainder of the winter. Fast forward to the summer, the A/C was taking a long time to cool the house. I believe it took two visits for them to finally fix the issue of a leak that was causing the issue.
Issue #2
The unit worked fine for the next summer, and then I started to have issues with it not cooling in the winter. I had a technician come out and diagnose the issue as a faulty defrost control board. They were going to charge 114 for a warranty processing fee for a piece that was just over 2 yrs old. The installation charge was going to be 350 for swapping it out. (20 minutes of work) After getting a second opinion... The problem ended up just being a loose C-wire connection from their installation.....
They were friendly, so I won't give them a 1 star review. But, I would hope for a more competent diagnostic effort for expensive A/C work.
Anthony is always great to deal with when setting up the appointments and always takes care of me. Caleb came out and did the maintenance for the heating unit and did a great job.
Melissa Stinson
6 months ago
AMAZING! I have a new AC company. And I will refer everyone I know to them! My AC went out in a Thursday afternoon. A different vendor got it running on Friday then it failed again after a few hours. I called Benefit Air, they were out on Saturday within a couple hours of my call and had me up and running shortly after arrival and found the underlying issue. Great service, very reasonable prices!
Trace Stanton
10 months ago
This is the third year I used Benefit Air to do my annual AC checkup. Cole came out the first 2 years and was excellent. Very professional and thorough. This time we got Juan, who was every bit as good as Cole. He was prompt, had great communication about the appointment, calling to let me know he could be there before the appointment time. He was focused and thorough. Another great experience from Benefit Air!
Linda Thompson
11 months ago
I’ve been using Benefit Air for many years. The prompt service and professionalism is beyond excellent! I was especially impressed with my recent service tech Juan, who did my yearly maintenance. He not only explained everything in detail but had several cell phone photos to back up his concerns about my unit. He was friendly, safe and knowledgeable. Benefit Air sees their customers as family, and I felt that. That’s a big deal for me. They will be installing my new unit next week and I am confident they will do a great job!
Linda Thompson
This is the first time I used Benefit AC, after being referred by a friend. Scheduling the appointment was easy and the person who took my call was very professional and friendly. On the day of my service, the technician, Grafton, called ahead to let me know he would be there shortly. He did a thorough job, came and showed me the results. He was very polite and professional. Much better than the last company I had! I will definitely be using Benefit AC again!
This was my first time using Benefit Air. Juan came out and provided me excellent service. Juan kept me advised during the service call. It was a pleasant experience.
Thank you.
Juan was very professional and courteous. He fixed a programming error on my thermostat and had my heat running right away.
Sherry and Robert Pigg
9 months ago
Our air conditioner quit working on a Friday night and they had someone (Kyle) to our house the next day. The air conditioner had been worked on by another company the week prior and left a bit of a puzzle for Kyle to figure out, but he did. We are so grateful and blessed to have found you guys. Thank you so much.
Paul Akerhielm
a year ago
Our very old AC system was replaced, both roof AC unit and interior air handling unit. Benefit Air crew did a thorough and careful job, even adding extra reliability and control devices. We were very happy with their installation work.
After a crazy week I came home to a house that felt a little hotter than normal. It was a hot day for April 1st in Phoenix but nothing compared to our relentless Summer”s. I checked the thermostat and it read 78, although the Thermostat was set to 74. I checked a few things and realized we needed to call a Pro. We messaged Benefit Air at 1130 PM. Being Friday I wasn’t expecting a response til Monday though hopeful. I got a message first thing on Saturday and our Technician came out at 10 AM a prompt. Juan called in advance to let us know when he would be here, and was the Utmost professional. He communicated the issues, discussed pricing and options as soon as he diagnosed the problem. Juan Made our Air conditioning nightmare an easy fix. He was great. I will always recommend him and his company Benefit Air LLC to friends and family. He even showed me how our disconnect in the attic was hardwired incorrectly and sent me a picture. He went way beyond what I expected. He should get an 11 out of ten if possible.
I had my AC communication control boards replaced by a small company about 3 weeks ago. Recently I noticed the 2 boards flashing red light which concerned me greatly... I contacted the technician but was told it was a non-issue. I thought if the system worked properly, it should flash green light instead.... So I called Trane's customer service to find out if the board had green light capability, the rep was not sure and told me to contact Benefit Air Conditioning for a 2nd opinion, so I did. Anthony, the customer service manager, answered the phone right away. After asking me a few questions of the unit, he assured me that the unit was working fine. I am writing this review because I really appreciate the fact that, after knowing the phone call was for 2nd opinion, Anthony did not try to set me up for a service call, instead, he patiently explained how to detect problems if there were any. His professional knowledge has greatly put my concerns at ease. Thank you, Anthony, for being so gracious. Benefit Air Conditioning has earned my respect and will be my go-to AC company in the future.
Everyone I had an interaction with it at Benefit was very friendly, knowledgeable, and professional.
I was impressed with the maintenance service call technician for my first experience, and I eventually had a brand new HVAC system installed by them.
They did a great job on the install and new ductwork in one day with good clean up and excellent communication throughout the process.
Brett DeBoard
8 months ago
It is horrible. I never leave reviews. Good or bad. I had to do it this time. These guys are great! I have used them on two homes and they are always responsive, friendly, and honest. When I need to get my AC units replaced in the future these guys are going to get the call. Thank you!
AC went out at the end of June. Called Benefit Air after my landlord's guy didn't answer his phone for an entire day. They came out the next day and fixed it quickly. Kyle was on time and professional, and did an amazing job.
Updated. This review is just as valid as the day it was written, only now we have a seven year history with the company, and anticipate many more years of faithful service. We have and will continue to give their name to friends and neighbors.
——
We have used Benefit Air for many years now. Over this time, we have come to know probably most of their technicians, all of whom have been professional, knowledgeable, and honest. How honest? This company worked the numbers transparently and I would have no hesitation leaving my house with any of their work crew still there. How refreshing! We are always called in advance of their arrival and they are on time.
Benefit Air is my go-to AC crew. Our 25+ year old unit died during monsoon season and they were quick to come out, provide a quote, give their expert opinion AND provide us with a brand new unit in under a week during their peak season.
Of course, the salesman was nice (duh, you won't sell many units if you're mean). But, the true test of the company is their installation/repair crew. Each technician I have met has been extremely knowledgeable (I ask a lot of questions), friendly, and seems to genuinely care about what they're doing.
I highly recommend and will continue working with Benefit for my AC needs!
Kyle arrived early. After thoroughly checking out the AC unit, he determined that my issue might be with the thermostat, which he replaced. Hopefully that solves the problem.
Unfortunately, thermostat wasn't the problem. Kyle ended up replacing the AC circuit breaker. This cost me several hundred dollars ?. I live in an older home and expect things to need replacing from time to time.
Prompt, friendly, very reasonably priced service. Just as I have come to expect from my experience in past years with Benefit Air Conditioning LLC service people.
Virginia Stiles
2 years ago
I've worked with Benefit Air several times on a few different projects around the valley, and every experience has been positive. Responsive, helpful, honest, and professional. My last experience involved moving some duct work and vents, and the whole team - from diagnosis, design, planning, and install - impressed me. Highly recommend!
James Vaughn
4 months ago
Kaleb was here for the first time today. He introduced himself and then got busy. He kept us informed of his progress and reviewed his work when he finished. He was polite and thorough, and we would appreciate having him back again.
Brandon Hovland
a year ago
Benefit AC installed a new Train system on my house and everyone from the sales to install team were very friendly, prompt and, professional. Highly recommend them for any AC repair or replacement.
Jane Wisniewski
4 months ago
My husband and i have counted on Benefit Air for the last 15 years. we refer friends and family frequently, knowing all will receive excellent service. We recently had a crisis with a rental unit, Paul evaluated it on a holiday weekend, promised me the tenants were cool and were happy to know that a new Trane unit was on its way! EJ and Paul and the entire team are great to work with. I am a very happy Benefit Air customer and if anyone selects them, they will be too! Sincerely, Jane Wisniewski
Jeremy came to our house to do maintenance on our roof heat pump and in-house air purifier, known as a Trane Clear Aire. J was professional and friendly and did not miss a beat as far as covering all maintenance activities. I could converse with him lightly without his being too distracted. He was willing to answer questions I had about what manner of air conditioning machine I should get when the warranty ran out of the one he serviced. He should consider getting covid-19 immunization for the sake of Benefit customers who are prone to the disease (I had my shots). I have never regretted using Benefit air; all the workpeople we have seen seem to be a class act whose company I would recommend.
I have 6 AC units for this big house. Kole was here for several hours chemically cleaning all the coils as well as checking all parts, adding refrigerant where needed etc. He worked efficiently and left everything the way he found it. He explained exactly what he did and discussed taking a yearly contract to maintain the units in order to keep both heat and cold working efficiently. I agreed to take the yearly service for biannual tune ups and any problems any of the units experience. I have always been satisfied with the service I have received from Benefit Air from Anthony on the phone in the office to Kole and past service representatives.
I've used Benefit air for many years and habe always been more than satisfied with their service. Recently my A.C. unit started to do a less than adequate job of cooling down my house. It was 106 outside and the best my unit could do was cool the inside down to 88. I called Benefit Air and made an appointment for them to come out. They stated up front that the service call would be $84 minimum. After finding that my unit was low on refrigerant the technician told me there was a leak in the system. The good news was the leak was in a weld where they had replaced the compressor nearly two years ago. The even better news was the labor was still under the two year labor warranty by 10 days. Yes, 10 days! The technician was on the roof for nearly 4 hours fixing the leak. Near the end it was over 104 degrees with no shade on the roof. When he finished, I asked him what I owed him and he said, Nothing. He could have easily said the leak was some where other than the compressor and I would have had to believe him. I've always had this type of honest service from Benefit Air and I have recommended them to others many times. I think their motto could be, Benefit Air, where you benefit from our honesty. Thank you Benefit Air for your great service and my now cool home.
Benefit Air installed new A/C system in May. They were awesome not just in their quality of work and professionalism. Their integrity and customer service is genuine. These are just really great people! The service support today 4 mths after installation was consistent with the crew who installed May. Anthony was so prompt and reassuring setting up the service and the tech who came, Juan, was so polite, professional and thorough. Use these guys! Customer Focus and Service like these guys provide is a rarity these days. I trust them to di the work and i have faith they will get it done!
My parents were using home warranty to insure their air conditioning units. A few weeks ago, they went on vacation and both of their air conditioners went down. Home warranty left my elderly parents without air conditioning for three days before telling them they could not get the evaporator coil for one and it needed replacement. The other machine also had a crack in the evaporator coil and had a bad motor. Home warranty did not authorize the technicians that came out to fix these problems. My parents were at their wits end as it was 115 outside that whole week.
Upon calling Benefit AC, Chuck came out, assessed the situation, sized the machine requirements, and was able to give them a very reasonable price for replacing both units with a warranty for parts and labor. The units were installed quickly and efficiently two days later. Chuck and Kyle worked in the blistering heat all day to ensure we had cooling over the weekend to come.
Another week would pass and the monsoons came. Our roof began to leak. Even though we knew it was most likely not related to the new units, Benefit AC sent Chuck out to assess the situation again. Their roof needs work and the leak was unrelated to the new machines. Chuck took the time to clear the roof of debris and cleared the gutters that were clogged with debris as well. My family cannot begin to tell you how thrilled we are with Benefit AC service department for their care and professionalism. Thank you!
Sandra Secunda
a year ago
I am delighted with the installation and maintenance of my new A/C system. The technicians inspire confidence and are personable, efficient and prompt. The salesman Paul Howard made the whole process very smooth. I will happily refer this company to others.
We first used Benefit Air approximately 6 years ago for a service call. It was determined that the unit needed replacement. Not the news you want to hear when the house was purchased the previous year. We had a smooth replacement, communication and professionalism were top notch. We have also continued to utilize their maintenance package. This consistes of a spring and fall check up. A representative would call and schedule a convenient time and a tech would arrive to complete the service, every time went smoothly. I highly recommend Benefit Air for any of your HVAC needs, excellent service.
I’ve used Benefit Air for over twenty years. They do outstanding work with great integrity and personal attention. I’ve had this unit for nearly twenty years and they’ve kept it working really well. Today Juan was here for our maintenance tune up. He spent over an hour making sure everything was dailed in for optimum efficiency. He explained so much. He is trained in the latest technology to keep this older unit working well. I trust Benefit Air a lot.
This is now my second year using benefit air. I have a 12 year old unit I have had other companies come out and do basic maintenance on over the years. When benefit air came out they identified maintenance issues that have been overlooked and neglected particularly in relation to the power consumption and electrical issues. This had been mentioned to me previously once before by another company but no recommendations or service has been done by them. Benefit air took care of it and my unit has been working great since. Their staff is professional and courteous. I would recommend them to a friend.
I first heard of Benefit Air conditioning on 9.60am radio. From My first contact with Becky, who answered the phone to Anthony, in the service department and then to Kyle the technician. Excellent Excellent service. Every detail was explained to me, I was informed what was good on the air conditioning, what was bad and my options of how to fix it. This is my first experience with Benefit air conditioning and I will continue to use only them, the price was within my budget. But the customer service, and the honesty and integrity was phenomenal. Thank You Benefit air.
Kathleen Brand
2 years ago
Today Jacob came out to do my biannual service. He took the time to explain what would benefit my unit in the future and how i can save money in the long run. This company is right on task! I recommend this company for great customer service. Anthony is always so pleasant on the phone to set up service Thank you Jacob...you certainly know your trade!
In the past, I had an unexpected problem with my air conditioner unit and was not getting a cooling. I want to thank Juan, the technician who assisted me, in my concern and repaired what was necessary in a timely manner. Both Anthony and Juan rate in customer service!
Juan Took the time to explain what was occurring with my AC unit and how to rectify it. I just wanna say that I've been a customer for benefit air for 2 years now and I'm so glad that I am with then ,thank you very much for making my day!
Stephen Harris
2 years ago
Chuck and his crew were great to work with. They installed a new system at my house yesterday. Felt confident they knew what they were doing. They did the install effectively and efficiently. They cleaned up after the work was done and it felt like they were doing the install at their own house. Would recommend them to anyone.
Cynthia Patino
a year ago
Benefit Air was very responsive from the start to end of the repair process. Their senior tech Chuck was very knowledgeable and was able to find the problem with our system that was restricting air flow to two upstairs bedrooms. He also has made recommendations on proper preventive maintenance, including the use of the properly designed filters.
I highly recommend this company. When it is 111 degrees you cannot afford to chose the wrong AC company! You will also enjoy working with their amiable scheduler Anthony.
2nd Review for work completed on another Property.
Again excellent service from Kyle. Heat advisory today , so accurate and efficient service critical.
After replacing my HVAC unit last year this great company followed through with checking up on it for free. They also have a great maintenance program available. My service person was polite, dressed appropriately and very professional. What more could you ask for??
I had a wonderful experience buying my new AC. The people were professional and honest and I highly recommend using them. The installers were on time explain the process and answer any question I had.
The team at Benefit Air installed a new Trane HVAC system in our home several years ago and did an excellent job! We have been on their semi-annual inspection program since and are very pleased. They are customer focused and deliver as promised. Special thanks to Chuck, Kyle and Anthony for their excellent service. We highly recommend Benefit Air!
I've used Benefit Air multiple times. They replaced 2 AC units for me, fixed 2 and helped my clients with inspections to ensure their system would be working when they purchased it. Paul Howard has been a huge help in guiding me through everything I needed. He shows up on time and explains everything I need to know about my unit so I can make an educated decision. I have only had good experiences with them and will be using them again in the future
The tech called 30min stating he was on his way. After his arrival, he engaged me conversation to better learn what issues I had been experiencing. Then he went to work diagnosing my two units on the side of the house. He was very competent and explained what he was checking and gave me a brief explanation of the inter-working of my system. After that, he moved inside with a plethora of sensors and probes to test temp and flow through my house. He made a few suggestions on my filters and how to manage replacement schedules on a regular basis.
I felt I was in very good hands with Benefit AC. I will have them out once a year going forward for my annual maintenance or any heating/cooling issues I experience in the meantime. Don’t hesitate to call these guys.
They were amazing to work with. My AC went out, and they were able to come out same day to bandaid it back so we had air until they could install our new system. This was very important for my family since it was 110 degrees plus during this time! The overall experience from their service tech to the install crew was impressive. I highly recommend them to anyone for all your AC needs!
Ashlyn Mahnke-Oldham
a year ago
Highly recommend Benefit Air for any of your HVAC needs! We've had Benefit come out to our home twice now and both times, Kole was professional, friendly and very knowledgable.
Our AC broke late in the evening last night and I received a call back quickly and the person I spoke with was extremely helpful. They came this afternoon and had us up and running within an hour. I trust Benefit Air really cares about their customers.
Karen Jeffries
3 years ago
I own a rental property in Phoenix, but live out of state. I've had a service contract for maintenance checks every 6 months for the A/C unit with Benefit Air since 2011. This company is efficient, and customer service is excellent. Bottom line, I have peace of mind knowing that if anything should go wrong with the unit, especially in the Arizona heat, Benefit Air will be there to fix it. Thank you, Anthony and the whole staff at Benefit Air, for making my life as an absentee landlord A LOT easier!
We have used these guys for years. They were the ones we called when the companies our home warranty used caused serious damage. They are reasonably priced and have truly competent guys that have provided great service.
Update. I had these guys out again for my seasonal tune-up. I forgot to schedule around my toddler's nap time and our air handler intake vent is in my kids room. I let them know when they called before they came and they were PERFECT! They didn't ring the door bell, but instead knocked quietly. They didn't make peep the whole time they were here and my son slept soundly. Not only are these guys good but their customer service is amazing!
Jannigjen Gockel
a year ago
Benefit Air installed our system 3 years ago. We have a service contract with them that provides 2 system maintenance visits per year. Grafton came today to do the maintenance. He was friendly and professional, as have past technicians that have been to our home.
I was referred to this company by a trusted friend who runs a property management company and has had positive experiences with them. I immediately felt like this was a good choice from the first interaction. They have a small company feel and offer quality service at a fair price. Their twice a year maintenance plan is economical and also appreciated since they handle the reminder and scheduling for you. I have really been impressed with their honesty on evaluating what repairs may be needed now versus those that could be postponed. Just like finding an honest mechanic finding an honest AC company in Arizona is a valuable commodity! I would happily recommend Benefit AC to anyone else.
Jeremy Kerrigan
3 years ago
I've had great experiences with Benefit Air. They inspected a home I was trying to buy and helped us make an informed decision (we decided not to buy it). They have helped out on a few other occasions and since their technicians don't work on commission, I felt like I could trust what they were telling me. They weren't just trying to up-sale to make more money. I will be using them again.
We had an excellent experience with Benefit Air. Paul responded quickly to come to our home and gave us a very detailed quote and worked with us to meet our budget. Scott and his installation crew were polite, efficient and did a great job. I can't give Benefit Air enough praise. Would recommend to anyone.
Our 20+ year old American Standard (Trane) was still cooling the house but was overextended after 30+ days of continuous heat wave operation and developed a condensate leak. That condition was repaired by a well known local company for $300. The technician then presented reasons for replacement of our 5 ton split gas system, and later emailed us a quote with the choice of a single or two stage York system. The company not able to deduct the $300 repair from the quoted prices. Two weeks later, our system developed a loud howling noise. Having noticed their recent Best of Phoenix award, we called BenefitAir. The technician, Kyle, solved the problem by replacing the blower motor for $1052. Before leaving the home, he presented us with system replacement options which included a Trane variable stage system at a competitive price, coupled with a 60 month 0% interest bank financing option and extended warranty. His offer to deduct the $1052 repair bill from the price of the system closed the deal. The new system was expertly installed by Scott and Nicolai a week later. Every customer service detail was handled perfectly by Anthony, all the paperwork was professionally prepared and there were no loose ends. Thanks to its build quality, variable stage operation and digital controls, the system cools the house completely and runs almost silently. We are glad we chose Benefit Air for this investment.
I contacted Benefit Air for a proposal to replace my split system. Paul was extremely professional during the quote process and was on time. The final proposal was very competitive, with no high pressure sales tactics.
Love Benefit Air! Cole came out yesterday morning to inspect and do scheduled maintenance on my HVAC system. He called 25 minutes prior to showing to give me a heads up. He performed the service and asked more than once if the system was working well and if I needed him to check anything else (thermostat). I also want to give a big thank you to the tech that repaired my unit on Christmas Eve last year. It was acting “funny” for a couple of weeks and he was able to acquire a special replacement part and get it working properly before Christmas. I whole heartedly recommend Benefit Air!
Kevin Jorgensen
4 years ago
Juan did an excellent job on my AC. There was a short in the breaker which was causing the unit to not to work. He repaired that, and I went ahead and had him do a complete tune-up since we were getting into the summer months. He was thorough and detailed even sending pictures of all the work (before and after) that he had done which we didn't ask him for. I would highly recommend Benefit Air to anyone who needs their AC fixed.
Jeramy Sheeley
a year ago
Had a unit go out and Cole the first tech that came out was super friendly, helpful and took time to answer questions thoroughly when helping me figure out what to replace it with. The guys that came to install the unit were just as helpful and got the job done quickly on install day. Very impressed with their service!
Kevi Harrington
2 years ago
I have been using Benifit Air for several years after a number of friends recommended them. I have always found them to be courteous, professional and very informative about the work they are performing in my home. The technicians are highly skilled and always punctual. I have been extremely pleased with this company.
Maria Van Raalte
3 years ago
Just had a new unit placed on our home and cannot say enough good things about Benefit Air Conditioning! Paul was very knowledgeable about our needs and the equipment! Scott and Jeremy did a fantastic job on the install!! Home is more comfortable than ever!!! Thank you Benefit Air Conditioning for being about the people business and a huge THANK YOU to Paul for your integrity, honesty and care!!!!!
Came to our winter place in Arizona and found the A/C would not cool down . Called Benefit Air on a recommendation from a neighbor. The repairman Juan came out within an hour . Checked out the system and found the problem. Parts were not available that day but he came back and fixed it the next day. Cleaned up after himself showed exactly what was done and the bill matched the estimate.
Great job !
Mike runs a tight ship; he and his technicians (Jeremy and John came out for us) are not only Knowledgeable in their Trane systems/products, they're very Courteous, Professional and overall Helpful with the dreaded experience of AC failure. Jeremy came out initially for the service/testing of our failed unit (Blowing hot air) after the monsoon storms. He gave us the 411 on our situation, was honest and forward with our options, and wasn't pushy with sales whatsoever. In fact, we simply paid for that days service work/tests and the technician was on his way. We wanted to see if our unit could hold on, but it was too far gone from abusive renters and internal damages were stacking up. We called Benefit Air the next week, they sent Jeremy within a few hours to run the same tests for free. Knowing we needed a new unit, and having dealt with Benefit Air at my mother-in-laws home as well, we wanted them to install. 2 DAYS later, I can finally sit in my home office and work again!! I personally didn't know they could order and install a brand new unit on my roof that fast, which also needed a custom duct to adapt from my old unit style. Calling Benefit Air was truly a great experience! Thank you Jeremy, John and Mike for you hard work, help and service!
They went above and beyond when they did not have to. Extremely personable and had pleasurable interactions with all members of the benefit team. They showed up quicker than they needed to. Honestly, I can write a chapter on the experience and how great it was. They made sure I had what I needed, and honestly made sure I didnt pay for something I did not need.
Highly recomended. Stop reading reviews, you found the one to go with. Call them and enjoy some peace and they take care of your comfort.
Jeremy, Paul, Kyle - Great guys!
After having worked with companies that heavily advertise here in the valley, I finally went with the manufacturer's recommendation and called Benefit Air. These guys know the product (Trane) and they're small enough so that you even recognise the technicians after awhile, who also at least ACT like they remember you too. I have never been steered in a wrong direction by this company, sold stuff I didn't need or had to pay for fixes that didn't work. As long as I own a Trane, Benefit Air will do the maintenance.
Brittany Shaw
4 years ago
Benefit Air and Mike Elia are fantastic. We moved from a home with a 2012 model A/C unit into a home with an extra 2000 sq ft of living space and a Benefit Air installed variable speed Trane XV in 2015. Our electric bills (even in The hot summer months) are literally LOWER than before we moved. Hard to believe how well it works. We feel Benefit Air has always been fair, honest, prompt and fairly priced. Would definitely recommend giving them a call!!
Chuck is an excellent technician. He is very professional, and his quality of work is always excellent. He explains, in detail, everything he performs on the a/c unit very thoroughly. Benefit Air is a high-quality business. I have used their services for many years, and will continue to do so. Keep up your excellent work!
Christy Dvoret
2 years ago
The folks at Benefit Air will take good care of you! We've used them for almost 10 years and have been very pleased with their service. Their techs are not commissioned, so they won't try to upsell you something you don't need. You can trust the folks at Benfit!
Kyle was very professional and polite. Explain what he found when servicing our unit and took care of what needed to be done. He also explain about other parts that may have a problem down the road since the unit is 12 years old. I would really recommend this company for their service and professionalism. They go above and beyond when needed.
We are long time customers of Benefit Air and have been very pleased with them. We have found them courteous, friendly, knowledgeable, honest and professional. No complaints.
Honest, creative solutions, personable crew, respectful and sensitive to my needs and careful not to run up unnecessary costs. I really believe they had my best interest in mind throughout the process...Great staff working for a great company! I will call them again!
Steven Gardner
a year ago
Charged 189 dollars for 5 min worth of NOT quality work. Wanted a drain line ran off roof line Guy was obviously not happy to be here working which is fine But couldn't take 10 more minutes to bring it over my roof line,but then immediately sent someone back out the next Monday to fix the problem and threw in a free credit for work to be done Anthony was the man who fixed the problem quick will always refer them to friends and family
Pamela Webber
3 months ago
We have used Benefit Air for years regarding maintenance service for our AC. It was time to replace our unit and we choose Benefit Air because their service as always been professional, good value and an excellent warranty.
Everyone at Benefit Air is professional and very courteous. From Anthony in the office to Juan our dispatched HVAC tech, they are always very kind and helpful. I have referred them to anyone I know having any issues with their A/c. I have been a customer of theirs for years due to their consistent quality, reasonable pricing and professionalism.
John Sevensky
2 years ago
I have been using Benefit Air for all of my air conditioning needs for over 20 years. I have purchased three Trane units for two different properties over that time. I consider them to be very knowledgeable and professional. It is truly a company that has the customer’s best interest at heart. I would encourage people who have any HVAC needs to contact Benefit Air. Lastly, I want the personally thank Chuck Watson. Chuck is by far the best technician I have ever dealt with and will always request him when the need arises!
Elaine Malone
5 years ago
My A/C went out in the middle of the night. My daughter Kelly had used Benefit Air for a check up on her A/C unit a few months ago and was happy with their service, so I called them. The technician Kyle came earlier than expected, which was great. Kyle diagnosed the problem quickly and explained in detail what the problem was. He fixed the problem and as we waited for the air to cool down the house, Kyle patiently answered the questions I had regarding how to set my thermostat and we discussed the best kind of filters to used for my A/C unit. Even though it was the end of the day, Kyle was willingly to stay to answer all of my questions. He was very knowledgeable about how an AC unit functioned and was very patient. I am recommending Benefit Air to my family and friends and I hope this positive review will generate more satisfied customers.
Benefit Air came for first check up and installed additional parts:a starter assist and a surge protector. Technician took pictures of items after installing and made me feel secure that those items will protect our AC unit.
Jeff Gawlinski
3 years ago
Poor experience & attitude from repair rep. He just walked in our house from the back (without knocking first) and just sat down.
Claimed we owed a past due balance from a year ago. I pulled up my credit card billing statement showing a $79 service call & $440 repair that we *did* pay last year.
Rep said I had a balance of $158 for a service call. I told him that they probably made a mistake and just charged us a service fee for one unit instead of two. The repairman said in a snarky condescending tone Oh you don't know you had two units? of course I knew. His company just didn't know how to charge for them.
I'm happy to pay the difference. Just without the attitude and poor customer service. Need further repairs and will be contacting a different company.
*EDIT* The account was prob under my wife's name: Sheena McArthur
Tom Castellanos
9 months ago
Good phone response to a hot day outage. Clear and direct. Repairs resulted in new unit. Was delivered on time with great installation. Great patriots.
Jim, Scott and Jacob did an outstanding job!!
Jim called ahead and they arrived at 8:45am. They removed the old Carrier system and installed the new Trane system in 4 1/4 hrs. The guys were awesome! Professional, courteous and cleaned up after all the work was completed. Answered all of our questions and gave us full instruction on connecting our iPhones to the thermostat. ???
A friend recommended my husband and I give Benefit a call when we began looking for quotes on a new HVAC system for our home. Paul (sales) was AMAZING. He took the time to fully inspect our current system, discuss our needs/wants in a new system, educate us, and tell us how Benefit could help us get everything we were looking for. I was equally impressed with the install crew. Scott, Juan, and Jeremy were all very professional, personable, and answered all of my questions. They were also very clean, leaving our home looking the same when they left as it did when they walked in that morning. We are beyond satisfied with our new variable speed Trane system. I love the wifi thermostat and the peace of mind knowing that I have an amazing parts and labor warranty to take care of any issues should they arise. I will highly recommend Benefit to any and all family and friends in the area needing a new system or service on their current HVAC.
This is my second installation of new equipment with Benefit, and they did a great job again. Benefit was $800 cheaper than the other company also. Their salesman, Paul, was great to work with, providing answered to my many questions.
Marilou Allen
2 years ago
Benefit air installed a multi-zone mini split in our home back in October. It has been truly wonderful, until I got an error code that I was unable to locate in the instruction manual or online. Placed one call to benefit air, they set me up with an appointment the same week. Kyle came out today, was actually early, called me before he arrived to give me an ETA. He was able to identify and fix the error code. Not only did he spend the time locating the problem and fixing the problem, he helped me to learn how to take the filters out, very easy, and spent an additional 15 minutes or so checking the unit just to make sure that it was not going to repeat. Since I was still under warranty, there was no service call, no charge at all! Highly recommended.
When the appointment was made , a time window between 1-3 PM. He arrived at 1.
He completed the inspection in about an hour.
While he mentioned their 1 yr service contract, he explained it in a manner in which it was informative as opposed to sales pressure.
Great experience! We will be using Benefit Air again.
I called another HVAC company who never called me back. I went online and found a highly recommended company named BenefitAir and contacted them via their Email. They returned my call nearly immediately and were able to schedule a technician to come to my house that same day.
Final result was my 12 years old a/c was kaput. The technician gave me a quote for various SEER models of Trane units with costs and rebates included AND 48 month NO INTEREST financing.
The installation was flawless and the team of installers efficiently worked together to complete the work. I got a 10 year warranty on parts, labor and repairs from Trane. I’m very satisfied with BenefitAir, Lead Installer Scott, and his team!
Bob M.
Dan Cotterman
3 years ago
We bought a new home and the builder undersized the air conditioning resulting in a home that was not comfortable in the Phoenix summers. We had done some research and wanted to replace the original system with a Trane system and started looking for authorized installers in our area. Benefit Air had great reviews and came personally recommended by someone I work with. They did a great job and we are looking forward to our first summer with the new system.
Same day service friendly and professional. Quality work, done right. Kyle stayed until I understood everything about the thermostat. I wish all companies were as well managed as Beneficial. They love what they do and it shows.
Elaine Reynolds
3 years ago
Great, thorough and knowledgeable service! It would make the appointment go more smoothly if we could get a text or call when he's on the way so we can lock up the dog and get the gate unlocked next door. Next time I make an appointment, I will make sure they have our cellphone number and ask for an advance call or text. We are big fans of Benefit Air!
Stephen Markey
2 years ago
Anthony and dispatch was awesome. Juan the service technician was above and beyond with his customer service and knowledge of HVAC. They got or unit up and running. I highly recommend them.
Kyle came out today 31AUG20... Kyle was excellent, proficient and personable. Had the unit up and running in no time. The unit is on its last legs. I will definitely contact Benefit Air Conditioning to buy a Train ?in the near future. They are a very honest and trustworthy organization. A breath of fresh air when you consider our times. Thanks again Kyle!
Benefit scheduled an appt for us the same-day when our a/c stopped working, and Juan was great - he called 20 min before arrival, quickly diagnosed and repaired the issue, was friendly, happily explained everything, and was extremely helpful!
Joseph Landin
4 years ago
Cole came out within 45 minutes of our call to work on our failing AC. He was able to quickly identify the problem that a prior company had looked over just a month earlier. He worked with our home warranty company. In less than an hour, he had our unit fixed and blowing colder than ever before. He was courteous, professional and made sure to take care of all our needs and questions. The best service call that me and my wife have experienced. We are very happy with the experience and will definitely recommend benefit air to all of our family and friends!
We were originally set up with another company but when we went for a second opinion Chuck came over did the assessment and he was able to break everything down to us to where we could understand it. He informed us that they would be here at 7:30 the next morning and they were. Our techs were Chuck and Jeremy, absolutely polite, clean and professional they jumped right in to get the job done. The Crane was to be here 10 o'clock it was actually a little bit early so everything went really fast but they took their time. They practiced safety with everything. When the install was complete they then walked us through how to use the thermostat and helped us to connect it to the phone. We will definitely keep using this company we will recommend this company to everybody. Five star ? service. WE NOW HAVE PEACE OF MIND THEY WE MADE A SOLID INVESTMENT!!! ITS HARD TO STOP A TRANE!!! Thankyou Benefit Air for taking care of us!!
Karen Spector
3 years ago
I had a problem with my air conditioner blowing hot air 90+ in my home. Kyle came out and fixed it in no time at all. I am grateful to say that my home is cool again thanks to Kyle and Benefit Air Conditioning. Kyle is very professional and gets the job done right. I have health issues and need to have my home cool. They came out quickly during the time slot that they said they would be at my home. Very dependable and efficient. Superior service with high quality workmanship.
Susan “Susan” S
9 months ago
Juan did a wonderful job. He was very respectful, knowledgeable and took his time explaining everything to me very thoroughly.
I would not hesitate to recommend Benefit Air!
Benefit installed my new Trane units several years ago. The units work great. I have Benefit maintain them and I’m sure that’s part. Scheduling is always straightforward. If I ever have an issue, I’m confident they’ll be available and dependable
Nina Estavillo
4 years ago
We referred Benefit Air Conditioning to a client who was selling their home as the AC units were on their last leg. Benefit Air showed up on time, gave two options: 1) repair the unit (band aid on a wound) 2) Replace (best option as these were 20+ years old). Went with replacing and they did the job in a timely manner and even transferred the labor and parts warranty to the new homeowner after the home was sold! Long story short, we looked like the super hero's for referring them out and I would give them an A+ rating for a job well done. Thank you Paul.
Gerri Ferguson
3 years ago
Benefit Air Conditioning Company was professional , courteous,informative and stress-free beginning with the initial free estimate to the thank you and goodbye. Paul Jeremy and Brian answered all my many questions and explain the process from the beginning to the end initially and during the day of the install. I would highly recommend Benefit Air Conditioning Co to friends and family. They will also be doing all my routine maintenance on my unit.
We were so pleased with the professionalism and expertise demonstrated by each Benefit HVAC person~from the first step of evaluating our home HVAC issues, to the proposal, scheduling and install.
On a hot August day (inside the house and outside!), the 3-person team did a beautiful job dismantling the old unit, installing our new unit, and coordinating with other HVAC equipment on premise. We are so pleased with their high quality workmanship and the quiet, cool air day and night.
Thank you!
I just had a great service experience with Benefit Air. The technician, Cole, arrived promptly and fixed the problem quickly. Cole took the time to explain everything and answer my questions. These guys stand behind their work and honor their warranty. Happy to do business with them.
Kole is THE BEST A/C Tech we have ever had! He is so professional and polite and works quickly and efficiently. We have been so happy with our new unit from 2 years ago! Benefit Air is the best A/C company in the valley hands down!!! Thank you Benefit Air Conditioning!
Wayne Winslow
2 years ago
Had a new 5 ton A/C unit installed yesterday. It was above 100 degrees during the afternoon install. Workers were very courteous, efficient and explained everything as they installed. I would highly recommend Benefit A/C for your heating and cooling needs. Cleanup after the job was perfect. I will definitely recommend Benefit Air for your cooling needs.
We've been using Benefit Air for almost fifteen years. They are always so easy to book an appointment, arrive on time, complete the work within their time frame, and are always courteous and thorough. We use them for our residence and all our rentals and wouldn't think of going anywhere else.
We have used benefit air for over 5 years- the owners have always been great and the techs are prompt, professional, personable and consistent. Juan C has come to our house several times, remembers us, the units he serviced and takes the time to explain the issues and service to non industry people - thanks- we use the service package and have been very pleased
I was referred to Benefit by my parents who spoke very highly of the company. Best way I could describe their service is fast, friendly, and very fair. Scheduling an appt was super easy and the technician was very kind and knowledgeable. I would highly recommend this company to anyone who wants a fair and honest company to help with their heating and cooling needs.
Service was excellent. They keep in contact with their customers throughout the process. Honest company I trust them 100 percent. I will recommend them to all family and friends.
Ginnie and Wayne Lee
a year ago
These guys are the best! They have installed and maintained both of our units. Their techs are knowledgeable, friendly, and polite. Their office staff is courteous and friendly. Also, they remind me when it is time for service; I always forget!
Gnocchi Chien
3 years ago
Deserves 10 stars. A first-class group of folks, from management to office staff to technicians. Needed to replace 2 old Trane combo A/C and gas heat units. They came in with the best estimate, no pressure, didn't try to up-sell, and even gave us suggestions for a couple ways to save even more. Ultra careful in planning and executing every aspect of install; left the house cleaner than they found it. All good, but it got better. We discovered the new gas heater/blower located in an inside closet in the bedroom wing was way louder than expected and than the old one had been. Not Benefit's fault, just the way Trane designs them these days. They stepped right up to the plate, didn't shirk, and worked diligently on a solution to buffer the noise, and it's way quieter now. Truly outstanding. Would buy another unit from them in a minute but we won't need one now. But you might, and you'll sure benefit from calling Benefit!
The repairman came out on a Saturday and repaired the unit so we could cool off and we ordered a new unit. It was installed today by two of the nicest guys (our repairman was amazing as well) We couldn’t be happier and we will recommend them to everyone we know.
Adam Estavillo
5 years ago
The owner, Mike, is honest, dependable, and will stand behind any of the jobs his company completes! Mike will gladly spend as much time necessary to educate his customers on what separates his company from other competition. For this reason, along with the quality of work and value of having a professional workman-ship, allows them to retain upwards of 95% of their customers as repeat business. Benefit Air, I will be calling you in the future for all of my A/C needs. Top-notch service!
Benefit Air Conditioning has been my preferred HVAC vendor for the past 10 years. They are hands-down the most professional, user-friendly, and knowledgeable HVAC company I have ever done business with. I recommend them to all of my clients.
Kyle has done our AC/heating service on several occasions. He is always professional, courteous and meticulous with his attention to detail. Benefit Air is fortunate to have him as an employee.
Michael Phillips
2 years ago
We have always had a great experience with Benefit Air. Their whole team of sales, installers , and technicians were very professional. I would highly recommend them for all your HVAC needs.
After many years of faithful service my old Goettl heat pump finally gave up requiring replacement. I contacted Benefit Air and found them very helpful in answering my questions and offering suggestions for replacement. After their tech made a very thorough evaluation of my system, he went over suggestions for a new Trane a/c system. We also discussed adding a new duct run to improve airflow in part of the house.
I then selected a new Trane 4 ton heat pump, and the additional duct run. The installation crew was very prompt, professional, and efficient in all the work performed, and was diligent in cleaning up areas impacted by their work. I found their prices to be fair, and I took advantage of their complete 10 year warranty. It seems I have found an air conditioning company that I can trust and highly recommend to others.
Emily Mattocks
3 years ago
Great, personal, friendly customer service! Anthony is wonderful and we especially love Kole! This is our first house and we had some AC problems 3 years ago. Kole has been servicing our unit twice a year ever since. $189 for a twice per year check up on your AC. I highly recommend it and it's a wonderful peace of mind that your AC will be fine throughout the summer. If you have any questions, just call! They are great!!
Laurel Darren
3 years ago
I had an amazing experience with the Benefit Air team. We experienced our air conditioner freeezing while on vacation and came back to a pretty toasty house here in Phoenix, AZ during our monsoon season( that is heat and high humidity combined) I contacted Benefit and received a call back within 15 minutes of calling from Paul and then another from Mike as soon as they opened to discuss the issues we were facing. They were very prompt on getting a tech out to take a look at the issues and giving us clear options ALL while doing what they could do in the moment to help the situation. I really appreciate the promptness and professionalism displayed in the moment. I am pretty sure they are not SLOW during our HOT and HUMID summer months. I can confidently say that I am truly impressed with Benefit Air and anyone who needs any type of help should start with them on the journey of getting back to being COOL. Thank you Paul and team for all of your help today. I am beyond greatful.
Cynthia Kuller
2 years ago
The folks at Benefit Air are my heroes! After two weeks of dealing with the sub-standard technicians provided by my home warranty company, Chuck came to the rescue. He arrived on-time, quickly identified and corrected the problem source, recharged the systems and had both AC units up and running in no time.
Bradley Travis
2 years ago
The service tech, Juan, was very professional. After cleaning and checking my Heat Pump, Juan gave me a thorough explanation of the condition of my unit. He answered all of my questions politely and without rushing.
I appreciate the transparency of Beneficial's technicians! This is a company I can confidently trust with servicing my HVAC system.
Juan came out on 3/31/2021 to service my ac unit he was on time wearing a mask . He was friendly , polite and professional he checked the system change and electrical components every working working fine ready for summer I would highly recommend Juan and benefit air conditioning to family and friends .
We requested an annual service on our five-year-old Trane XR14. The machine had been running fine and we thought a service might just improve its conditions. A guy named Juan came to our house on July 3. No major problem was found. He adjusted our controller from one-stage to two-stage, stating that it's more efficient. He also recommended refilling Freon. On July 6 he came again and refilled Freon. Afterwards AC was producing more noise, and it feels like it was up and running very hard. We didn't pay too much attention as the machine was still producing cool air. But on August 9 the machine just completely stopped producing cool air. We found the outside fan shutdown. We called BenefitAir the same day. Charles Watson, the service manager, came to our house on August 10. As it was over one month from the last service, we were told we have to pay the minimum service charge $84, with which we agreed before his coming. After inspection, he said we have two options, one is to replace the motor of fan and starter. It cost about $1200 but this doesn't guarantee AC would work. If there is leakage of Freon in AC compressor coils, the machine will soon broke. So second option is to replace the whole unit. The price tag for XR16 is about $10k.
We sat at the 109 degree room, trying to make a decision if we should spend $1k or $10k on our machine in 5 minutes. We tried to understand why everything works fine before their service. We didn’t know what happened and we are not technical, but it is just a bit coincident that after the service the machine started to have problem. He explained to us there were no wiring problem he could identify from the previous service. There are all kinds of possibilities such as the original installation could mess up the machine, and so forth.
In the end we didn’t go with his recommendation. We had another guy over and fixed the fan at almost half of his quote. So far the machine is working fine.
Marilyn Craik
4 years ago
I have been extremely pleased with the service I have received from Benefit Air Conditioning, and more specifically, my technician, Kole. I have designated in my records to ask for him alone, he is that impressive. I'm happy to leave a glowing review for Kole: thorough, competent, honest, great customer service. Thank you.
Margaret Ohmes
2 years ago
I have used Benefit Air Conditioning for my air-conditioning unit and service for over 20 years. Benefit is a reliable company whose employees are punctual, polite and professional. I appreciate knowing I have a trustworthy company to take care of my heating and cooling needs.
Chuck just replaced the coil in our Trane. It was covered by the warranty. Chuck always does stellar work, and we have relied on his expertise and professionalism for ten years now. He helps us with tips on how to get the best performance from our unit. He keeps us in the loop as work is progressing. We request him every time we need service.
Very friendly and informative! Kyle came out very experienced and quick. Gave us some great information about what happened. Price was perfect. I would recommend call them for you next. AC needs
Katherine Wilkins
2 years ago
Small family owned business with real customer appreciation. Used them to install our new 5 ton split system heat pump and I knew the variable speed system was more than I wanted to spend and Paul (the estimator/sales guy) gave me quotes in my original price range but also included the cost for the nicer more expensive system. He then left without pressuring me and after a few hours of doing my own online research everything he said checked out and I decided to step up to the variable speed unit. Only a four days of use so far but since APS shows electrical usage by the day and hour I can already see the decrease in electrical use right there on the APS website. Sure some of that is just because it's a new unit compared to my 16 year old goodman system but it still helps to justify the decision and there are no more hot spots in the house in the afternoon because there is constant air flow. Love the unit so far and love the professionalism of this small company team.
Very efficient service. Tecnician was courteous and knowledgeable. Had parts needed on his vehicle to upgrade the ac unit not having to wait for parts and another call. Highly recommend
Wesley Gardunia
2 years ago
I’m getting a new air conditioner and haven’t got it yet but Benefit Air has been to my home three time to keep the old air conditioner unit alive until the scheduled date of my new one to be installed. Every time they come over and I thank them for keeping me cool the answer always is “ No problem we’re Benefit Air and that’s what we do.”
Robert Wolinski
3 years ago
Benefit Air has been servicing our A/C for several years, eventually replacing our rusted, broken down unit. They are always honest, respectful, and accommodating to our schedule.
Doug Stagner
5 months ago
Juan arrived on time, worked quickly, explained what he did, and made suggestions. Could not ask for more.
Chuck showed up right on time, quickly assessed the issue and recommended a solution, complete with a detailed explanation. Great communication skills. After I gave him a go-ahead, he implemented the solution in less than one hour. He called me to let me know it was completed and that the suggested solution worked--the problem was solved. Im completely satisfied with Chuck's work and with Benefit Air Conditioning. All around a top-class business.
Kathleen Monteleone
4 years ago
Benefit Air Conditioning has provided excellent service for the past 6 yrs. They call to remind of spring & fall cleaning service. They have serviced our old units until they didn't work anymore and then replaced the old ones with all new interior & exterior heating & A/C units 2 yrs ago. I would highly recommend them for your heating & A/C needs.
Sean Morgan (SMN)
3 years ago
I have had Benefit Air our to my house and my mother’s for a tune up and a pre-purchase analysis. They are honest and true with their assessments. AC is an industry full of scammers. These guys are not paid in commission to install junky parts they are there to help. I can not recommend Benefit Air enough!!
My husband speaks highly of Benefit Air! Family-owned with the top professionals in the industry! No pushy salesmen since they are NOT Paid on commission! Call Mike first with Benefit Air and you won't be disappointed!!
Taylor Raborn
2 years ago
A really good business that values your time and gives you the best possible HVAC service at a fair price. We use Benefit Air for AC inspection and maintenance and we're never disappointed.
Peter MacGregor
4 years ago
We've been using Benefit AC ever since we had our old (actually, ancient) system replaced by them over 5 years ago. They are the best, and our Spring maintenance visit last week from Kole was no exception: on-time, courteous, professional, and efficient!
I recently purchased a new Trane heat pump from Benefit Air. They were wonderful. The Sales Mgr determined the best size unit for my home, worked with me on when to order to benefit from a Co rebate, and applied all applicable discounts. The team who came to remove the old and install the new were just great. They were courteous, thoughtful, professional and obviously well trained as demonstrated by the competence they showed when installing it. I learned the most important part of an heat /cooling unit is the installation. Even a good unit will have problems if not installed properly. Nothing is ever too much trouble or a bother. Working with this Co was refreshing because of their work ethic and integrity. Am so glad I used this Co and purchased thru them.
Joseph Landin
2 years ago
The integrity of this company surpasses the industry competitors. Kyle was truly God send and showed up first thing to get out ac back up and blowing cold! Thank you benefit air for training your team so well.
Juan from Benefit Air arrived on time, was polite, courteous, and focused on giving us an AC tune-up and coil cleaning. I was satisified with his work.
Tech called to tell me he'd be there in 40 min-and he was. He explained everything to me. Since technicians are not on commission, there's no fear that they will sell me something I don't need. He used his own hose, he set the thermostat settings and everything back just as they were when he arrived. 100% pleasant and professional experience. And I'm picky.
Mike and the team at Benefit Air have helped us many times. They are very professional. We continue to use them and are not let down when we refer people to them.
Brigitte Andreson
3 years ago
I must tell you that this company provided prompt and efficient service. The technician took the time to explain things and went over my systems with me. Well worth their fee, it gave me peace of mind and the ability to make plans for the future. Brigitte Echave
Love Benefit Air Conditioning, I have been using them for about 10 years. Great company. Super professional staff an all around high quality company!
Kole T. Is the best and most thorough tech we have ever worked with. We took our previous company to small claims court and won. Kole helped and explained the problems caused by previous company. Will continue using Benefit Air from now on.
I'd like to personally thank Mike of Benefit Air for helping me design the perfect system for my house. After having three other companies come out to give me quotes, nobody was as thorough going through my attic and looking at my unit as benefit air.
Kimberly Williams
7 months ago
Juan is very courteous and equally knowledgeable. I will look forward to doing business with benefit in the future.
The technician was very friendly and knowledgeable. He answered all my questions and helped me feel comfortable about the whole process. It was one of the hottest days we have had in Arizona but that did not stop him from being pleasant, and efficient at his job. Thank you benefit sir conditioning.
Juan came out and diagnosed the problem. Clearly explained the problem and options to resolve the problem. Jeremy and the install team arrived, installed new condenser, air handler and thermostat. Explained how the new thermostat worked. Very satisfied with the entire team.
The guys worked a long hard day and had positive attitudes and were even funny to listen to as they worked and sang songs while they did the project and they were very kind and professional!! Hard to evaluate the quality and value just yet but i have a good feeling i got a good product!! Thanks so much for your hard work!!
Called to confirm and arrived on time. Work was completed and work areas were cleaned. The crew were all professional and friendly. Answered all our questions and demonstrated all aspects of operation. A pleasure to work with and highly recommend them.
Ace Christoper
5 years ago
Benefit Air is dependable, honest, and they run a fantastic spring maintenance special for $89! Mike and his staff make sure every customer is taken care of no matter how big or small the job.
Laura Sanderson
a year ago
Benefit Air is the best! They are honest, professional, and reliable. So glad we went with them.
On time professional & thorough appraisal ! Still making my decision , but they rank high so far . Update...I ended up going w/ benefit air ... excellent installers ...very clean work & very informative as to what they did .We would highly recommend this company due to our experience .
Darlene Fisher
2 years ago
Been using Benefit for a long time and really love the people. They respond quick and very professional. When I need anything they will be my first call. Highly recommend them
We called this morning with concerns that there was a gas leak on the heater. They came out within a few hours and fixed the issue. Great company as they always respond promptly.
Sheldon Switzer
3 years ago
Great company, very honest and highly skilled. I've been using them to service my air conditioning units as well as referring them out to clients and friends. I will continue to do so because they make me look good.
Sheldon Switzer
Ronald Wiernusz
2 years ago
Kyle came out today 5/ 7 / 2020 to service my Trane ac unit he was on time , friendly and very professional he was also wearing a mask and gloves' in line with social distancing , he did an excellent job I want to thank him and every one at benefit air conditioning for the outstanding service .
Nicholas Pela
2 years ago
This was my third time doing business with BenefitAir. They are always helpful and professional and really show that they care about the unique needs of every customer s project.
Andy Gonzalez
2 years ago
We have been using Benefit Air for years. They have always been prompt, professional and friendly. We will continue to only call Benefit Air in the future.
I contracted benefit Air to provide and install a top line, complete, rooftop Trane heat-pump and duct work system during my home remodeling. The technicians were polite, diligent and hard working. With a few hiccups and delays the system was installed on budget but not on time.
The design was not calculated through an engineering program but, instead through the lead technicians 30 years of experience. Unfortunately, the design of the system ie register and return air locations leave me wanting for an even temperature throughout the house and the noise of the unit is akin to a freight train, much more noise than the previous, 25 year old unit. The only upside to the experience is the energy savings. The unit is incredibly efficient.....now if it only kept the house at the desired temperature........ evenly.
Benefit has always been prompt, professional, knowledgeable, and kind. I'm thankful to have someone we can trust, especially living in Arizona.
Benefit Air was courteous, professional and efficient in repairing our AC system. I highly recommend them.
Cookie Frampton
3 years ago
Appreciate the follow-up visit to fix the new AC unit installed yesterday. Hopefully we are on our way now..if not I'm sure you will make it right. Have never had anything but great service prior to the glinch in this new unit.
Use these guys! I am 100% happy with entire process from estimate-instillation. These guys gave us a fair deal. No hidden charges or fees. Instillation crew were intellegent on their feet workers. Prompt and very polite. Cleaned up all their debris inside and out.
I have heard your advertisement on radio station 1360. Also I recieve your name from David and Sheri Melendrez who highly recommended your company. When your repairman Kole came to my house he answered all my questions and explained what was wrong my air condtioner. He was very helpful. I would recommend your company to any one that would ask me.
God bless you all and thank you for your services. Linda
Jack Frampton
3 years ago
Kyle has customer service skills to go along with his excellent ac skills. He is a credit to the company and one reason I do business here.
Spring checkup! Kyle was fast, professional and has a great bedside manner. Very process driven company. Very easy to work with!
Susan K. Morris
3 years ago
Benefit has given us value for our money. We can rest assured that our units will be reliable year around due to their expert service.
Nik Macroglou
3 years ago
Wanted to take a second to recognize Chuck with Benefit Air Conditioning. Not only did he help me with my A/C issues, but went above and beyond to get us up and running. Needless to say i will be looking to them more in the future. Thank you, Chuck!
Terry Berger
10 months ago
Scott and Nickoli we're very personal and did a great job I will recommend this company to everyone thank you guys for everything.
Miranda Diemer
3 years ago
Benefit always does an excellent job. We have had then for several years and they are a reliable , respectful company . Thank you for your service!
Friendly and fast with reasonable pricing. Benefit has serviced our old units and installed two new units. Things have gone very well.
Bruce and Janet McNicol
2 years ago
Kyle is always polite and efficient. We have been served well by Benefit Air for years. Thank you again!
Derek Bourque
2 years ago
Power outage damaged our thermostat. Benefit was out the same day I called and fixed the issue promptly. Highly recommend.
Kurt and Barb Kindermann
2 years ago
Kyle was respectful, kept safe distance with mask, and was very knowledgeable about my systems. I believe he did a very thorough maintenance of my equipment.
Deborah Steele
4 months ago
Anthony & Kaleb are 5 star employees!
Our technicians, Jeremy, Jakob and Scott were fantastic. Professional, hard working, informative, friendly, and. respectful. It was a pleasure!
Johnnie Comeau
a year ago
Called in the morning and had someone out that same afternoon. Both technician and office staff were extremely knowledgeable and professional and friendly. Very happy with their service.
Kristan Robson
3 years ago
Charles was probably one of the best service experiences I've had! He was professional, friendly, informative and really innovative in discovering an odd (to me) problem with my AC.
I bought my first AC unit from benefit air in 1998 I have never been unhappy with any of the service or employeesthey have sent to my house they've always been professional and respected my property I will always rely on benefit are for all my air conditioning and heating needs they are the best
Robert Bowman
8 months ago
Love this team and always positive. I may be paying a little more than other places but this team are honest and fair to work with.
We have used Benefit for over 20 years.
Ken, and now his daughter have always treated us honest with their service and products.
Jonathon Brandemihl
3 months ago
Service techs are always good guys!
Kristine Scott
2 years ago
I love Benefit Air. Always honest, reliable, and professional. I will always use them. Use them, you won’t be disappointed.
Everyone l dealt with were friendly and professional.
They called and returned calls in a timely manner.
Everything was explained and I wouldn’t hesitate recommending them to my family and friends.
Kole and Benefit Air were very professional, knowledgeable, honest and friendly. Thank you for getting us up and running again!
Juan seemed knowledgeable and was very friendly. I enjoyed his company. ( We don't get much of that these days!)
P.S. Your invoice wouldn't open.
Dorie Anderssohn
2 years ago
Prompt, professional, efficient, and extremely friendly and knowledgeable. They installed our HVAC at our old home and our current home.
Michael Edgemon
3 years ago
Juan was extremely polite and professional. He explained the issue in detail and was very polite. Based on this experience, I would use this company again in a heartbeat.
Julie Larraza
3 years ago
Thank you Benefit Air! Professional, knowledgeable and communicate in a way that makes sense to me! I appreciate having you as a trusted resource for my Heating and A/C needs!
Todd Gilchrist
3 years ago
Love Benefit! Been doing business with them for 12+ years. Will continue to call them whenever the need arises. Chuck is the man!
Suellen Brahs
4 years ago
The service is excellent. Kole was friendly and professional. There was good communication about arrival time. The unit was serviced efficiently, filter changed and was good to go in less than an hour.
Jeff Quihuis-Bell
a year ago
Kyle was professional, well trained and on time. We are very happy with the transparent, quality service.
Ron Heckenberg
4 years ago
Juan showed up on time, very personable and quickly checked out our unit with explanations of everything he serviced or checked.
Would certainly recomend him and the company. Thanks Juan!
They were on time and did a great job!! Didn't try and upsale you. I was very impressed and will use them again!! Kyle was super!!
Naomi Tyrnauer
10 months ago
Anthony who picked up the phone is amazing!!!!! Very informative and honest. I appreciate your service.
These guys always show up real quick. They're polite, courteous, and professional. They get the work done and keep you apprised of everything they're doing with a brief explanation as to why. And the prices are fair.
Richard Mcclue
10 months ago
Danish was very professional. He did his work with knowledge and respect.
Annual review of AC system, clean the system and checked functions
Juan came out this morning, 5-5-2020, called 20 minutes before, and was very kind, thorough, and professional in explaining and checking our AC system.
Sherri Tanner
2 years ago
Love benefit air conditioning. We have used them for years. Great company, nice guys.
Marianne Irving
4 years ago
They are always polite...knowledgeable and thorough. I appreciate knowing that these guys don't work on a commission like so many of them do. I highly recommend them to everyone.
Debra Chastain
5 months ago
He was fantastic very helpful and knowledgeable of the job. Very happy. Thanks Benefit
Awesome service! Highly recommend! Fast, friendly, professional service. No sales hype. Explained the problem and fixed it at a great price.
Kyle from Benefit AC is very thorough and professional every time that we have dealt with him.
Richard Bogden
2 months ago
Service inspection and quote for new system
Daniel Drennen
a year ago
Great service by a kind , honest technician.
Explained all maintain procedures & answered all my questions on our unit.
Chuck has always gave us great service and I trust his recomendations and the work that he does. Thank you.
Did yearly maintenance was very friendly
Julia Silver Sarah
a year ago
Extremely informative, helpful and everyone we worked with goes above and beyond. They are awesome. Highly recommend!
This company is professional and honest. Not too many companies can claim the same thing!
Stephanie Baker
3 years ago
Juan is a rockstar who went above and beyond for us! I wish I had a time to write more, but we're moving right now. I just couldn't pass up the chance to say how helpful Juan was for us!
Rosalyn Walker
a year ago
I have been completely satisfied with every aspect of my experience with Benefit Air!
I just wanted to mention how great their customer service is; Anthony was great, very helpful and professional!
The technician from Benefit Air, Juan, did a great job, as always.
Used this company for a few years, always friendly people and treated with respect and quality workmanship.
Always receive great service. From installation to servicing I have been very satisfied with their work.
David Wallace
6 years ago
This company took advantage of my mother who is older and doesn't know much about air conditioning. I would not recommend them.
The Technician showed up on time was very courteous And best of all he fixed only what was needed
arthur keating
2 years ago
I recommend benefit air all the time for your heater or ac unit...good people and great customer service
Juan was very professional and knowledgeable. Truly appreciated his service.
On time, super helpful. Even went a step above to search more information about my particular a.c. unit and send me any info he could find!
Phillip Turner
a year ago
Great people and great company. Excellent service with fair prices
AzStealth509 Area51
3 years ago
Great service!! I strongly recommend Benefit Air for your AC / Heat Pump service
Edward Fernandes
2 years ago
Came on time called ahead first they did a very thorough job and a good price to
Great service. Came out same day and fixed the problem. Would absolutely recommend them.
Always great service and friendly techs. Kyle was great today!
Ronald M Hock
11 months ago
All the employees have been extremely
Knowledgeable and courteous. I would
Highly recommend them to family or friends.
Just had my system tuned up! Benefit did a great job!!
The guys were great. Professional and did a great job!
Great job, very professional and got the job done quickly! I will use them in the future
Kendell Paty
7 months ago
Always great service from these folks
Professional technicians, on time, polite. Will use them again.
Very quick and neat. Professional. Left no mess. Very kind people.
Went well, on time, neat clean, very professional.
Quick service, very good knowledge, the right tools to get the work done. Thanks.
Brian Kincaid
2 years ago
Kyle was very thorough and is passionate about doing a good job
Technician was very polite and knowledgeable about his trade.
Always giving honest advice and aiming to do quality work for their customers.
Would have them do my work again! Prompt and professional!
Juan was extremely helpful with info. Professional and polite.
Christine Elia
3 years ago
I know this company to have integrity and to put the client first.
The Tech is always prompt, responsive, helpful and friendly.
Always good service with reasonable pricing.
Presley Reader
2 years ago
Excellent service. Professional, timely and affordable
Richard Hauser
2 years ago
No complaints, got the job done as in past visits.
Very prompt and able to address the issue the first time.
Benefit Air is the best provider in the Valley!
Above and beyond. Very grateful for Chuck's follow through.
Cortney Crosby
4 years ago
Thanks for the cool summers Always do a great job !
Charlie Ferrara
a year ago
excelent prompt professional service
Thomas bostwick
3 years ago
Good food. Get nice staff
Polite; responsive well trained
Kyles attention to detail!
Quality and attention to details.
Nice people and polite very satisfied
Marilyn Megofna
3 months ago
Professionalism
Anthony was on time and professional
I had my unit inspected yesterday to be sure it will be ok this summer. Kyle came, very nice person, and did the job. He even replaced my air filters and lights that were too high for me. Talk about full service. Benefit is the best!
Troy Taglienti
2 years ago
Jason Metnick
3 months ago
Mattandmila Lopez
8 months ago
Maureen Townsend
2 years ago
Frances Rodriguez
a year ago
Chad Anderson
2 years ago
Lamoine Dascher
2 years ago
Veerachon Rienthong
a year ago
Steven Thompson
2 years ago
michelle lavin
4 months ago
abigail mills
2 years ago
Megan Comstock
2 years ago
Shirley Newell
2 years ago
Julie Spangler
3 years ago
Corrine Welling
3 years ago
Similar Items
Scottsdale Air Heating & Cooling
