Valley's Best Heating and Air Conditioning

When you name your business Valley’s Best anything you set yourself up for a high level of customer expectation and you had better deliver if you want to stay successful. This is exactly what Chase and his team at Valley’s Best Heating and Air conditioning did. My 20 year old AC died on Saturday morning in the middle of August. I was visiting another city 1500 miles away and called Valley’s Best when they were recommended by a neighbor. Chase understood the unusual dynamic of my issue and immediately went to work so that I could conclude my visit without worry. When I returned home I found a new AC unit being installed with a high degree of quality and expertise. I was very impressed with Chase and his team. Of particular note is the AC tech named Jon D. As a business owner I know how difficult finding good employees can be. Jon D. exemplifies the type of team member that all businesses strive to find. Jon was professional and expedient. He showed up when he said he would and with a smile on his face. If he was delayed he would show the courtesy of calling and letting me know. He was open and transparent with his communication of the job scope, worked tirelessly on a Sunday when he could have had a day off, and never complained about working in my tiny attic – a place I have NEVER set foot in. Jon was respectful of my property and pets – he gave me a heads up before using loud equipment so that I could let my dogs outside and his clean-up was impeccable. I would hire him in a split second so Chase had better give this guy a raise!! When all was said and done Valley’s Best Heating and Air Conditioning lived up to its name. My new high efficiency AC unit runs quiet and cut my electric bills in half. Seriously. Well done, Chase and team.

Chase was very professional and fixed my system in a timely manner. He stayed until after midnight to ensure my AC was back up and running. He was also very communicative throughout the process. I definitely recommend this company as their service is unparalleled!

Valley's Best Heating and Air Conditioning is the best and most affordable company I have found. Our air was no longer blowing cold and we just surpassed the 100-degree mark for the year. Val was able to get to us within an hour (as a first-time customer that hadn't used their services ever before!). He assessed the unit/issue and explained to us, in terms we'd understand, what that meant, what it'd cost and when they would be able to get us in if we'd like to move forward with it. We agreed upon a price and Val was able to do the repairs right then & there. When Val didn't have one of the parts he needed another tech swung by to get him the part and lend a hand.

(As a side note, I had called a different company a couple weeks earlier to just install a Google Nest thermostat which ended with them spending 3 hours heating my place up to 88 degrees and let me know that they would need to perform $3400 of work to replace some valve on the unit in order for it to work with the Nest OR replace the unit for $10-$20K. I asked if he could just return the system to the way it was before he did anything, which he did for $80. So, $80 to heat my house up for 3 hours and not install the thermostat, Thanks but no thanks Larson's Air Conditioning.)

The owner of Valley's Best H & A/C, Chase, stopped by to see how things were progressing as well as looking at duct and plumbing work in the attic. Chase made notes of all the things he noticed that he'd suggest addressing. He worked up an estimate of what those repairs would cost. There was never the, “if you don't do X, Y, Z & 1, 2, 3, really soon your pipes will probably start leaking, cause mold, all your ac is escaping because you need more insulation, etc., etc. pressure. It was simply a hey this is what I suggest and why and if you want to choose our company to do that work this is what it would cost. He even threw in a free inspection at a later date!

No one likes spending lots of money but with Valley's Best Heating & Air Conditioning you don't have the anxiety of wondering about the quality of service you'll receive or being talked into something you do not need. At no time was there ever a conversation about a needing a new unit, where others just try to scare you into big repairs and then bridge that to just buying a new unit. I will be having them address all my Heating & A/C needs.

Chase is amazing! I got several quotes when I needed AC replacement. Valley's Best quote was by far the best and their service has been amazing. Chase has stopped by on occasion just to reset my thermostats or change my air filters. They have also done plumbing work for me. I highly recommend Chase and Valley's Best!

My wife and I are more than happy with the service that I have received so far and will be using Valley's Best Heating and Air Conditioning for all of our future needs. General Manager Chase Sexton is the most professional and nicest person I have ever worked with. He truly cares about your needs and will do whatever it takes to help. Their prices are very reasonable and the service is top notch.

Our family has been in our home for 8 years and have always struggled to keep the house cool in the summer months. After, Chase assessed our situation, installed our new units, replaced some ducts in the attic, and added insulation, I am happy to report we just received our best energy score from SRP with the lowest bill ever!

It was definitely a worthwhile investment if you are looking to improve your comfort and your energy bill. I would highly recommend Valley's Best Heating and Air Conditioning LLC.

Thank you Chase for looking out for our family and being a true profession!

Although they were running behind, they were super thorough and friendly! They didn’t rush the job and made sure everything was done well and cleaned up after themselves. Would absolutely recommend Chase and his team!

Chase and team are amazing! He is super dependable and does great repairs. I have used home frozen of times for different projects and have had great exeriences.

I called the emergency line on Saturday at 7:25PM because my AC had stopped working and the house was at 86 degrees. I spoke to Chase, and he was able to get my house on the list for the following day on Sunday at 4:00PM. The AC was fixed very quickly within 15 minutes and the house has began cooling down. Thank you for your speedy service in under 24 hours. It was very important to me to get the AC fixed as quick as possible as I have a puppy. I definitely recommend this company and will share with anyone else who needs repairs or AC help.

I have used this company many times. You can’t go wrong with this company. They are always on time and completely honest. The work never has to be re done. I went through countless HVAC companies before finding them and I won’t go back. Val was the last tech at my home and he was on time, professional and very honest.

A man named Val came out and got our faulty A/C up and running within 10mins of arriving. We were worried we would have to sweat through the night before our problem would be fixed but this guy fixed it and had our house cooling back down in no time. We were surprised someone would come out so late too, we knew it was a stretch to get someone out soo quickly and late at night on a weekend but these guys pulled through. True customer service. Thanks Val!

We recently had our air conditioning replaced and I can't say enough positive things about the experience. Replacing an air conditioner is not a fun thing to have to do. Its a large expense and a large overhaul in your home. Chase was very patient and thoroughly explained all our options and pricing until we were able to select what would be best for our home. The technicians who completed the install, Elmer and Jon, were so professional and respectful. They worked from morning until evening to get the job done and came back the next morning to finish up on a weekend! It was a huge job and they were quick, thorough, and efficient. In a time when good service, reliability, and general empathy is tough to find I can't say enough how much we appreciated the entire experience. We had several local companies bid our job and valley best was by far the most thorough. Save yourself a headache and just trust them to do what they do.

Our old AC- Furnace died. There were some problems with the correct tonnage ordered by our home warranty company. People can praise great service when everything goes without a hitch. The real proof is how they respond to problems. Chase managed to get the correct unit for installation the next day! And brought us a great heater to keep our house warm yesterday and last night. They are indeed the Best!

We would love to recommend Valley's Best Heating and Cooling to those who need AC repairs. They are a quality service provider. We've tried several companies and this is by far one of the best we have found. Thank you!

After filing a home warranty for a failed air conditioning system I was contacted by Valley's Best Heating and Air Conditioning. The entire process was effortless as it combined an online warranty claim, a quick and polite phone call from Valley's Best Heating and Air Conditioning, which resulted in a new condenser motor installed by technician Elmer. Our condensing unit is 25 years old and we were concerned that it might be time to replace it. Overall the process was a pleasure and I am glad the Elmer was the service tech. Elmer was professional and polite. Luckily he had the correct size condenser fan motor on his truck. The only downside was that he had to cut down the motor shaft-which just took him more time (in the hot sun) to complete that task, but no gripes from us for that! Thanks for the hard work Elmer! He also had to replace a capacitor for said fan. I don't know if it was luck but our brand air conditioner, Trane, happened to be the same brand that Valley's Best Heating and Air Conditioning sells, installs and services. Maybe that was why he had the correct fan motor and capacitor on his truck? Either way we're happy to have our air conditioning system up and running again. Thanks to Valley's Best Heating and Air Conditioning, and Elmer.

More like Valley's worst. My home warranty picked this company for my AC not cooling issue last month. 5 weeks, 2 start capacitors, 1 control board, 90° nights of restless sleep. I, my wife and 2 daughters were duped. Conversations with Chase were not optimistic, but felt like he was blaming me for a faulty ac. Are you kidding me. They just put bandaids on. I received authority to change service companies, my AC is working tonight after a new condenser fan motor was installed. It took 1 hour to do the job right. Could've saved weeks of misery. Beware! Don't hire these guys. They will lie to you about amp readings to not have to do their jobs. Pretty obvious what the problem was said our new hvac company.

AHS assigned Valley's Best to fix my A/C unit after was out for three days. Adam the tech got the job done within an hour and left with a smile. This company employs the best and lives up to its name the Best I truly appreciate their quick service respond, especially my thanks goes to Marlene the office Mgr who contacted me immediately and scheduled the work in the same day while other companies didn't respond, have no openings, or made the excuse which was worse than guilt by saying: we don't serve A/C units on two stories houses, Absolutely ridiculous answer.
It was my first time using Valley's Best, and it won't be the last. You all earned A++++++ today thanks again

I am soooo impressed! John arrived when he said he would, knew exactly what was wrong with our a/c unit, pulled the part off the truck and had it working in about 10 minutes! Very courteous, knowledgable, and honest - 3 must haves in an air conditioning repair company. I highly recommend Valley's Best and will definitely contact them again for any a/c problems.

My air conditioning went out first thing in the morning today. I called at 7:02 am and had a tech, Adam, arrived just 1 hour later. He was quick to diagnose the issues and was very clear in explaining all the things he was doing. Best part was the price...no trip charge and he only charged for what he did. Awesome experience.

I called several places to come and check my A/C. This company was professional on the phone and they got a technician to come quickly. I have an Airbnb with guests staying there. It was important to get it fixed quickly. Adam came out and was great. It turned out it was a simple fix. He could have found something much more expensive that was wrong but he was honest and had it fixed in 15 minutes. I will definitely call Adam again to fix our other properties when we need an A/C repaired.

Stellar service. These guys needed to come out multiple times in a row to fix our heat and did so by ensuring we got the best price and they targeted the exact issue. They did so when it was convenient for us and I am so happy with the finished product. They weren’t pushy about needing a new unit, they did give us a quote for a new one when we are ready but didn’t try and sell us something we don’t need right now. I appreciated their honesty and very hard work.

Just wanted to let you know that this adjustment for the a.c. turned out perfect! I actually have a constant temperature throughout my home finally! I wanted to tell you (and the whole company) thank you so much! This has been bothering me for a year and I didn't have 3 grand to fix it (which is what the other company told me it would cost) but not only did you all manage to get me exactly what I wanted, but all for less than $800! Thanks again for everything!

CHASE DID A GREAT JOB AND WOULD RECOMMEND VALLYS BEST TO ANYONE WHO NEEDS HVAC WORK、

Marco and team saved the day and got the repair done the same day within 30 minutes. Strongly recommend.

From Chase, the owner, to all the people who showed up they were very responsive and the pricing was great. Any issues were handled right away. Highly recommend.

Chase the technician has been around 3 different homes that we owned and has been out even on a holiday he is so essential to us!!!

Best service we have received in a long time! This company is on time, reliable, friendly and most of all clean! I wouldn’t hesitate to use them again or recommend them!!

Thank you!

Honest, professional and a high level of craftsmanship. I would highly, highly, highly recommend Valley's Best to anyone. Did I forget to say I'd highly recommend?

I wish my experience was the same. I am going on 10 days with a broken ac and the company has become MIA and not filling their report as required. They have not reached out to complete repairs.

Val was awesome, very professional and honest. I would definitely recommend. Thank you!!

Our AC went out and within a couple of hours, their technician came to our house, fixed the problem and we had cool air again. Great prompt service!

They went above and beyond to service my needs. My a/c needed special attention and Valleys Best did not stop till everything was perfect. I appreciate the honesty and this family owned and operated business and the attention they pay to the best customer care. Thank you so much!!

Always a good experience with this company. Very professional. Bought 2 new A/C units. No problems and great follow-up.

Had the Nest installed by Adam, very prompt and communicated exceptionally!

Also cleaned out dryer vent. Tyler was super. He explained everything that he was doing. He was meticulous and would recommend him to anyone.