Description
At REEIS, we like to say your comfort is our everything. REEIS is a family-owned and operated air conditioning, heating, and home performance company. We have been serving the valley of the sun since 2009. We are a customer and employee-centric business focused on delivering quality result-driven solutions to make your home more comfortable, healthier, and energy efficient. We take a whole-house approach to air conditioning.
SERVICES
A/C preventive maintenance, A/C system maintenance, A/C system repair, A/C system vent cleaning, Install AC, Thermostat installation, 24/7 Emergency Air Conditioning Repair, A C Check, A C Heat Pump, Aeroseal Duct Sealing, Air Cleaners, Air Conditioning A C, Air Conditioning Repair and Replacement, Air Filters, Air Filtration Systems, Air Handler, Air Vents, Blower Door Test, Blown-In Insulation, Commercial Hvac Installations, Commercial Hvac Solutions, Contractor Servicing, Duct Blaster Test, Duct Modifications, Duct Systems, Ductless Mini-Split Ac, Effective Repairs, Emergency Heat Pump Repair, Emergency Service Available, Emergency Service Calls, Furnace And Heat Pump Installations, Heat Pump Maintenance, Heat Pump Repair and Replacement, Heat Pump Working, Heater Repair and Replacement, Heating And Cooling Systems, Home Additions, Home Energy Audit, Home Performance Evaluations, Hours Emergency Service, Light Commercial Hvac, Lighting Retrofits, New A C System, New Ac System, New Heat Pump, Pressure Testing, Regular Maintenance, Service All Makes And Models, Split Air Conditioner, Summer Ac Check, System Assessments, Your Air Conditioning System,
Reviews
Christina Barrett
3 months ago
REEIS is excellent. Customer service is outstanding. They responded right away. Cindy was happy to explain services to me. Derek, the technician was very efficient. He explained what he was doing and how things worked. I highly recommend REEIS!
Kyle was great - very friendly and professional. He explained everything to me and completed the work quickly. He was very nice to my bratty like dog too - which made Millie a little bit less bratty!
Caleb at Reeis is an excellent service technician. He takes the time to do a thorough job and always offers any recommendations for better system performance. He is thoughtful, considerate and respectful.
Great service from the office and technician. Kaleb was our tech. He is very knowledgeable, skilled, honest, and personable. He explains everything with no rush, and completes the work quickly and efficiently.
Kyle and Dereck worked all am removing my old water heater and installing a new one. They were very polite and the clean up was wonderful. I would definitely recommend them and Reeis.
Our technician, Adrian Guevara was fantastic! He was prompt, informative, completed the work in an efficient and timely manner … and was very personable and friendly! ? Would definitely recommend!
William Wight
a month ago
The A/C air handler that was in our home filled up with condensation and our ceiling fell through. After paying to fix the ceiling we called Reeis to install a brand new setup (condenser and air handler) as well as add insulation to the whole attic. Shortly after install, the brand new air handler filled up with condensation and leaked on our new insulation and new ceiling. The air handler was fixed and the team went up to ensure there was no mold.During the winter, the new unit makes a banging noise. After two winters, a tech was finally able to find the cause in the third winter. Reeis was able to send out a tech to secure the lines and reduce the knocking so it is barely audible now.After being in the attic figuring out the cause of the knocking, the tech told me that there were spots in the attic that didn’t have much insulation. Reeis sent out a team to fill in any spot that needed.I can trust that Reeis stands behind their work. I would recommend this business to others.
John Sullivan
3 months ago
Technician, Kyle, was very knowledgeable and professional. Clearly described service packages but none really fit my needs. I am committed to continue to have an maintenance check up.
Also flushed water heater and cleaned and repaired dryer vent. Mike Harris was my technician and he did a fabulous job. Really friendly, polite and knowledgeable.
The company dispatch was prompt and the tech, Kyle, was thorough, personable, professional and knowledgeable. I would do business with REEIS again.
Alexxandra Fisher
11 months ago
Johnny came out to my house to do some maintenance on my A/C. He was friendly, quick, and went above and beyond! Best service I've had! Also, the scheduling manager Greg was extremely friendly and helpful and got me booked immediately! Definitely recommend this company!
Jeffrey Schwartz
6 months ago
We had an issue with a new HVAC unit in the evening and were without cooling in one building. They were able to fit us in the schedule the next morning. The technician was courteous, very knowledgeable, and professional. Problem fixed in no time. I highly recommend.
We contacted several air conditioning companies to replace duct work in our house. Sometimes duct work is just as important as replacing the air conditioner itself. We were shocked at how many air conditioning companies in the valley refused to do any duct work repair until it was convenient for them in the fall or the winter. Reeis on the other hand knew the importance of bad duct work and came to our rescue immediately. I can be a very negative and critical person. Reeis promptly sent three spectacular technicians and did a spectacular job. They balanced everything and even adjusted the air conditioner while they were here. We are very appreciative.
Kyle was very professional and did a very thorough job of fixing the main issue as well as discovering other parts that needed repair or replacement. He took pictures and shared them with me, took his time explaining what, why and how and answered my questions. He did a great job and so far my older AC system is working very well. Thank you!
Rosemary Lathrop
3 months ago
Austin called prior to the appointment to give me ETA. He arrived on time. Austin quickly diagnosed and corrected the issue. Great service.
Chris VandenBerg
4 months ago
Reeis is top notch. Very professional and efficient. You definitely want to sign up for the comfort club to avoid weekend charges for service.
Courtney Rommes
4 months ago
Had an energy audit done with reeis. They're were very informative and helpful in find out what I wanted to know in order to improve my energy efficiency
They went above and beyond selling and installing my new mini-split. Great company, I highly recommend!
Angelina “Angie T” Tautimer Kova L
6 years ago
REEIS IS THE BESTWe started out with Reeis from the home & garden show. We decided to invite them to give us an energy audit. IT WAS THE BEST SPENT $99! Eduardo is absolutely amazing at explaining the process on a project. He is so knowledgeable and easygoing. The crew that did the work were great guys. All of them were very respectful and quality minded in their work. We have saved lots on our energy bill since then. Today we had REEIS replace our A/C unit. We would not have considered anyone else. We were not disappointed: Orlando, Vincent and the rest of the crew were awesome, professional, and personable. We look forward to a long term relationship with the service department for the regular service checks that will protect our investment.
Melinda Gulick
2 weeks ago
Mike was on-time, very professional, knowledgeable, efficient. Exemplary customer service.
REEIS installed a new A/C a few years ago, and the process and installation went smoothly. Everyone we dealt with was very professional and helpful. We've also had REEIS out for A/C system repair and maintenance, and we appreciate the responsive and quality service we always receive. We highly recommend REEIS for your A/C needs.
Andrew Szewczykowski
10 months ago
Our AC tech was great! Stephen Baker was excellent and fast. Very knowledgeable and professional.
Owner of company was very good at communicating with me, and followed up afte ac repair to make sure we were good to go! Definitely recommend!
Highly Recommend ! i had a no heat and i Joined the comfort club Membership they gave me Priority service very quick and they were on time!
Mike was great! Explained everything well and was very friendly and professionals
Richard Goodenough
10 months ago
I was scheduled to have my A/C repaired on Monday between 2-4pm. Johnny called me said he was ahead of schedule and asked if he could come early, I told him to come on over. Johnny listened to what the issue was and then went to diagnosing the problem and found a bad capacitor. He quoted me the price, fixed the problem, then made sure my A/C system was working properly and blowing cold air. Johnny was quick, courteous, knowledgeable and professional and most importantly he was a serviceman and not a salesman, I did not feel like he was trying to upsell me. Scheduling was easy, unfortunately I forgot the young lady’s name but she to was friendly and professional as well. Thank you for the great service.
Todd was great to work with gave me a great price and went above and beyond my expectations. His team was professional and did an amazing job! I would highly recommend REEiS
Stephen Baker from REEis just completed the summer service for my two heat pumps. He was VERY knowledgeable and efficient. He explained everything clearly, and left a paper copy of the results for each unit. He answered all of my questions, and made thoughtful suggestions that allowed me to take care of maintenance for both units (all year) for one price. It is great to deal with such a professional, and I feel my time and money are well spent with Stephen Baker and REEis. Many Thanks!
Fernando Acosta
a year ago
I have used REEIS on multiple occasions and for multiple reasons. REEIS sealed all my duct work for a single family, 3,000 sq ft home and they did an outstanding job. I also required emergency A/C attention and they responded quickly and fixed my issue. Very thankful for their work, and although I forget, I need to get them out to do my annual A/C maintenance!
I called reeis because my neighbor recommended them . they are very professional and very thorough Highly recommend.
Rick Schreiber
5 months ago
Technician Kyle Gronau was very professional and thorough with the work that he completed.
Michael Daniels
a month ago
Brian is professional, knowledgeable, and gave timely advice based upon what my needs are
michael ward
4 months ago
Everyone we dealt with was great to work with! Antonio was superb and easy to communicate with.
Miguel Cardenas
3 months ago
Great people there from the people who answer the phones to technicians really polite and nice to talk to not an issue for me i am staying with Reeis
Robert Cranney
5 months ago
I have used Reeis for installation & Service of my AC and they have been great. Excellent Customer Service.
Jack Fisher
11 months ago
Every year I have preventative maintenance performed on my heat pump (air unit). This is the first time I feel a complete job was done. Johnny is thorough, punctual, knowledgeable, and professional. Represents Reeis very well. My new go to company for air conditioning business.
jason pawlowski
a year ago
Professional, prompt, on time, stellar communication top notch above and beyond service. I've used other companies in the past and the difference is noticed. Technician Dennis was wonderful, spoke in terms that I was able to understand and not industry jargon. Overall as perfect a interaction as it gets and I have already passed on his information and the companies to a friend needing service. While I'm thankful no issues were detected if I ever needed a repair I will call and feel confident honesty would be given.
After having a bad experience with a Phoenix AC company whose company founder has the initials G.B., I used word of mouth to find a recommended PHX air conditioning company. The recommendation led me to REEis. Thus far, ~1 month into the new installation, I have no major issues and feel that I got a reasonable price. For price, I had three quotes and I talked to my neighbor who had two recent quotes for his kids house. REEis still owes me a major item so hopefully, I do not have to make any adjustments to this review. By the way, I am not a paid review. I know it is hard to trust online reviews these days ... and that is why I started with a recommendation who was my wife's sister (they had used REEis about six months before we used them)..
Joey and Sarah Garcia
2 years ago
The AC Technician, Dennis, was very helpful and knowledgeable. In addition to servicing our unit, he helped us get the thermostat connected to our cell phones through the app, which we previously had technical issues with. He ask gave us additional information about the options and functions of our unit and made recommendations to help extend the life of the unit. Overall, Dennis and his coworker were very helpful and friendly!
Judy Sonnabend
6 months ago
Had a great experience with the installation of our 2 new systems last week.
Mike Harris did an excellent job. Very knowledgeable.
After the installation. Someone came out to do a inspection and testing of the new system. The Inspection team (Denis) found some issues. They then had the installers come back out to modify the system. To make the pressures and techno stuff better. All I know is it makes really COLD AC. From the Sales process to the installation and service. Reeis gave top notch 5 star service. I would recommend Reeis to anyone looking to have AC work done.
Dennis LaFever
2 years ago
I had very pleasant experience with my first annual maintenance checkup with REEis! The service technician Steven is exceptionally professional and knowledgeable and took time to explain how well my A/C system is performing and what I need to consider going forward. All in all a great company, great staff and will definitely be using REEis going forward.
Austin was fantastic. He told me what he was doing every step of the way! thank you!
James and Julian showed up in time and we’re very professional. They performed the AC maintenance, explained their findings and advised on why the recommended repairs were necessary.Very happy with REEis and their people!
Austin installed a new part and made sure that it worked before leaving. Great job.
Derek was very professional and thorough with his assessment of the AC system. Lynn contacted me after the visit and I as very pleasant and helpful.
Dana Herbertson
a year ago
I have dealt with other companies in the past and all I can say is WOW……. From the first call to completion it has been by far the best. Beyond that if I need anything their response time is amazing. I highly them.
Horrible customer service. They were the HVAC company that my home builder used. One compressor in my two compressor house went out after 6 months. Came and diagnosed it on a Friday. Couldn't fix because needed a part. Came back the next Tuesday with the new part, didn't fix the problem. Said they needed a special tool. Said they would be back in a day or two with the tool. I called to schedule and they said they couldn't come back until the next Thursday. So basically two weeks after I initially called them. Horrible customer service. Come to find out they didn't replace any part on the 2nd return trip. That they actually just tried to clean the part. Then I found out the part they were waiting for is a semi-generic part that any A/C company would have in stock. So half my house, the part with all my kids bedrooms stayed in the mid 80s, while they waited for a part that any A/C company would have in stock. Such BS.
I chose REEis through SRP home evaluation. It was $99 so not bad to see if I could improve on my home. They came out and did their testing. They were friendly and worked quickly. Explained what the tests were, the results, and gave their honest feedback regarding any fixes. I liked that they gave me advice what to do now and how to prepare for the future when the A/C will eventually need replacing.
We have had exceptional service with Reeis since our home was built 4 years ago. They installed the system and maintain it like new. The technician, Steve, is extremely well trained, knowledgeable, and offers lots of great tips.
Shauna Talboys
a year ago
Reeis does not follow through on their warranty service. I have been trying to get my bathroom fan fixed, as well as my AC fixed since October and they keep cancelling. Now they won’t even return my calls to schedule service. The builder has been trying to contact them also with no luck.
We have used REEis for years, and per usual they were thorough and explained everything to us. They are respectful of our property, arrived on time and made sure to give us the chance to ask any questions to make sure we were completely satisfied. We highly recommend them!
Install had a freon leak from the start, told it might have been low on the initial install. Nope, leak and oil up in the attic unit not even checked, had to have them out and fix a couple weeks later. Lines to the condensation drip are routed backwards and they would not fix it, this is shoddy work and now I have to hire another come to fix their poor install, bummed.Updated, they reached out after the review, and wanted to make this right. Overall to be fair they have been helpful and will make sure the install is right, that is what I expect so good to go now
Steven was personable, professional and efficient with his time.
REEis was highly efficient.They scheduled the appointment and Service Technician came on time.He checked out the problem and will order part and return to make repair.The technician explained everything in detail and I signed up for PreferredHome Advanced Maintenance Plan as to keep my unit in tip top shape.Thanks REEis A/C
Leah Compton
5 months ago
Very professional. courteous and honest. Goes out of there way to help with all issues
Daniel Wright
3 years ago
This is a great company to work with. I forget my regular technicians but they are great! I schedule 2 check ups a year and they always arrive punctual and perform the service timely. Very polite and provide information in a manner to inform me and in a way that a non-technician can understand. Great Company. Great People. Great service.
I forget the names other than Paul, on the phone, and Chris Gloria at my home. I know there are others, and they are just as good! I've had REEis to my home for a survey / audit. They suggested changes which I did. Now I am enjoying a lower electric bill, while keeping my wife happy, and me. I never recommend anyone because that's is my name going out there. I have no problem recommending this company, and their people. There quality, workmanship, knowledge, and friendliness is paramount.
John Phillips
2 years ago
Stephen did a great job replacing the air scrubber on our smaller HVAC unit. He explains everything he does and provides great customer service. We appreciate and trust Reeis to take care of our heating and cooling systems.
I started looking and researching to replace my 2 AC units and I chose REEis based on of course price, responsiveness, respect, and professionalism. First person I met was Brian. He is the best. He helped me from beginning to the end to make sure things were taken care of, even it's late at night. That's the customer obsessed. Jeff, the op manager, was very supportive and understanding. Another person that I am very much appreciated was Kyle. He is professional, knowledgeable, and punctual. Both Brian and Kyle earn my trust absolutely. REEis makes me feel good about my choice to have them replace my ACs. It's a right choice. I would recommend with confidence based on my experience with REEis. Thank you Jeff, Brian, and Kyle.This is the addedum to extend my appreciation to Dennis who came in for taking care of thermostat. He went extra miles doing QC, cleaning, and necessary measures. He is a person who always strides to do the right thing as well as taking pride for what he is doing. Thank you Dennis.
Martha Bienert
3 years ago
I’ve lived in the Valley since 1984, and used REEis over the last five years. They are hands down the BEST AC company around. They are very knowledgable and have given us valuable advice. They did an energy makeover of our house that brought our 1960’s cooling system way into the 21st century, adding much comfort and value to our home. I totally, absolutely recommend them without reservation. Please give them a try!
ArSjFam1021 Finley
9 months ago
Reeis air conditioning did an amazing job! Professional, timely, friendly and quick.
Great, honest service. Have used then repeatedly the last 3 years. Technicians are very professional and respectful and take the time to complete the job right. Recommend them everyone I know and call them every year to keep my HVAC system running efficiently.
I had to have my Thermostats moved to make room for some sliding barn doors. Reeis came and did the job quick and easy for me and best of all for a great price! I would highly recommend them for anyone that needs a similar service.
We have had nothing but exceptional service from Reeis. They did maintenance on our old units and gave us a clear understanding of what was wrong but didn't pressure us into upgrading. When we decided it was probably time to replace our 22 year old units Eduardo was amazing. He explained indepth what benefits one model would have over another. We are so happy with them and our new units. Already saving hundreds on our electric bills!
Diane Naddaff
4 years ago
The technician Steve came to do the maintenance on my daughters air conditioning unit today. He was fabulous!I cannot say enough good things regarding his customer service skills. He took the time to explain everything he tested and checked and why. He also went over any recommendations he had and explained why they were important to care for the unit properly.He was so thorough and took detailed notes on all the readings in case there is a problem in the future, he has them for comparison. I was impressed with the quality of service he provided. Great job, Steve, and thanks so much!!!
Chrissy Hempelman
a year ago
Excellent service by Steven very thorough!!Want him to come for our next Fall service !So we will definitely request him !Explained everything to us and didn’t rush throughany questions or concernsWent above and beyond!!Giving us Reeis approved techs for areas we need help with
Michael Quint
2 years ago
Our service person, Steven, was exceptional and explained everything about our A/C unit to us. We have used REEis for years and they are wonderful. You can trust their work and recommendations.
Cassie Harrier
3 years ago
We needed some serious help before the summer got super hot, and REEis was the answer. We recently moved into a new home, we were not happy with the company that was providing warranty work for the units we have. REEis was more than accommodating by sending over one of there technicians to come and do a whole house evaluation. Within an hour, Stephen had discovered numerous fault points that required immediate attention. He was thorough, kind, prompt and treated the inspection like it was on his own home. Once the warranty runs out with this other company, we will be coming to REEis for all our heating and cooling needs.
Tyler and the entire team did an exceptional job! I had to have my entire ductwork re-done and insulation added in the ceiling. Before Reeis came, my AC would run anywhere from 30-90 minutes at a time to cool my house one degree. No joke. Now...10 minutes!! I never write reviews, but truly thought this company deserves it! Thank you so much!!!
REEis is a top company! Quality work straight forward pricing and above and beyond service and attention to detail. Stephen was our technician he is knowledgeable he probably wrote the book on HVAC and is the engineer behind the Trane units REEis installed. I would highly recommend this company.
Diana Woodward
3 years ago
My wife and I are full time Phoenix residents. I selected REEis after talking to neighbor who uses REEis and then talking with the REEis owner about their qualifications. Stephen was sent out to do our spring AC check. He called ahead and told us when he would arrive. We have a Trane AC system and Stephen is a trained Trane service technician. This was one of my selection criteria. I thought he handled himself very professionally and knowledgeably. Stephen was very thorough. I followed him around as he made his checks and I asked questions. Once he made all the manual checks, he connected wifi sensors to the condenser lines and used supply and return air temp sensors on the supply and return air house. With all this, he as able to view the entire AC system parameters in cooling mode. He explained all the results. He made suggesting on using less expensive air filters that would improve system life and reduce energy consumption. REEis is far and away better than C... B..... (small owner) company that I was using. I was very impressed REEis and plan to continue to use them for our HVAC servicing,
James Quintero
3 years ago
A few years ago I had REEis replace an an old AC unit. They moved the interior components of a spilt system from a wall closet to the attic. They great job, very happy when the result. Though recently I called them to have another system replaced and never heard back from them,
Jonah Finley
9 months ago
REEIS Air did a great job getting my dads AC fixed so we could celebrate Christmas in July. Would highly recommend.
Robert Bobber
5 years ago
They gave me a great price for complete system. Came on time and worked hard cleaned up afterwards. The crew was professional and courteous. The warranty is excellent and I know I made a good choice going with Jeff and the team. Good work everyone.
Andrew Seidenberg
3 years ago
REEis installed our units during the new build and has maintained them for the last 5 years. Every time there is an issue, they handle it with care and integrity. The most recent visit from Steve was one of the best ones yet. Top notch guy who knows his stuff.
Michael Kuehn
3 years ago
Total waste of money. I called them out to do an energy audit and look into a hot room. Paid $99 for the energy audit. REEis came back with two estimates for additional services, one for $19k and one for $10k. Basically wanted to remove all existing insulation and ducts for the entire house (the home was constructed by a reputable builder in 1996). Told me that the total potential savings would be $900/year and it would fix the hot room. After declining their services, I fixed the hot room myself by re-adjusting some of the a/c vents (one was blowing right on the thermostat). Got a quote from another company for additional insulation for $2,300. They said the system looked great. I would recommend not using unless you want to be taken advantage of.
Stephen Baker did an excellent job in repairing our A/C. He was friendly, helpful in answering questions, and did a wonderful job! I would highly recommend him.
REEis was more than i expected in the flex duct work installed through out my home.. from the initial visit to recommend and design the system to the install, all employees were professional, courteous and very cautious of keeping dust and dirt to a minimum. The new ducts and registers improved the home in comfort tremendously.
Steve was very friendly and knowledgeable. He quickly diagnosed the problem and had us back up and running in no time. We signed up for their annual maintenance program and would definitely recommend them to others.
I tried this company this year instead of my regular guy. I had Danny out to my house to do air conditioning tune up. Very professional and detailed. I am use to getting a $1,000 list of part to repair with a high pressure sale tactic. He showed me that some of the previous recommendations were not even valid and found the real issue the other guys never even talked to me about in my previous appointments. I will use them again.
Kristy Tierney
4 years ago
REEis responded promptly to my service call. Their technician, Jose, was friendly and explained everything to me. The price was incredibly reasonable, and my unit was back up and running quickly. I'll definitely be using them again. Thank you REEis!
Burt Pachello
2 years ago
Steven was very helpful explaining our new system installed at our new home also made adjustments to our unit. We will request him again when we need service. Thanks Steven for your exceptional service again.
The service technician, Steven, came out to service our heating and cooling units. They were due servicing and one of the heating units was not operating. He found the problem and explained it, and completed the repair. He serviced both systems as well. He was very thorough, pleasant, and represented his company well.
REEIs has been our home air conditioning company for about 8 years. They upgraded the energy efficiency (new insulation, duct sealing etc.) and replaced the air conditioner in our home with positive and noticeable results. Solid, communicative, and honest business. 5 stars.
It said 24/7 response. While I admit 2:30 am is not an opportune time to set up an appointment, I have two cats and a dog in a house that is 83F in the middle of the night after what I believe is the fan breaking down in the AC. By midday, I'm going to to have to relocate them and myself.The response I got for using the emergency phone number was an answering machine that stated you have reached **muffled noises like a phone being rustled in a pocket** followed by an answering machine beep to leave a message. Not exactly a promising lead.Edited update: A response 2 months after the incident occurred using passive aggressive undertones. Yeah, about what I expected.
Steven went over the top to make sure all my concerns were addressed properly. He was extremely knowledgeable and explained everything in complete detail. With all that, he was also friendly and considerate.
Loved this service !!!
Vicki Pollard
3 years ago
Steve was our technician for our annual a/c tune up. We have an old unit and Steve was very thorough and explained what our options were and what might be the first to go on the unit. We have used Reeis for years and feel very comfortable with the information they provide.
Eric Eifler
10 months ago
Great customer service. Professional, clean, and my A/C has never been colder. Great job guys!
Highly recommend
Their communication is terrible. After signing contract and paying 50% down, I waited and waited for them to schedule. Then got a call that I still owed them the other 50% as the job had been finished some time earlier. Finally got scheduled but I had to cancel due to illness. Got rescheduled, guys came out to do the insulation and add a return. Couldn't finish the return as they needed a Y. Was told that I would get a call in a day or so for the tech to come finish job ( a 30 min job) . A week later, I got a call at 9:30am that they wanted to come that day between 11 and 1. Not possible so agreed to 2pm. Had to take off work early and go home. Tech arrives, no one had filled him in on the details of what needed to be done. He needed another tech to help him. Had to wait for one to drive to Goodyear. Took until 630pm to complete as the part that was sent out was the wrong size so they had to fabricate a fix. Then this morning I noticed that the attic access was left off. Overall a disappointing experience
Jose Bracamonte
9 months ago
Disappointed with this company and it’s inability to communicate with there customer… they have now no show’d me twice which both times I took time off work to accommodate the time they said they would be in. I sent them a message asking what was going on and got no response back. Not a company I would recommend to any friends or family.
This review is delayed a couple years. We had a room above the garage that was much warmer than the rest of the house. Reeis came out, took a bunch of temp/airflow measurements input them into a program. They provided a proposal for around $4k which would correct our problem. (Included additional spray insulation, running a return air return line and a couple other small items. We did not see any significant difference after completion. That room still was 10 degrees hotter than the rest of house. After calling them they offered a 3rd solution by running additional return line from another room upstairs, no change. Finally offered another $2k solution to put control valves in the ducts to increase airflow to the hot room. I asked that they only charge is the cost of this fix and never heard from them again.My next door neighbor saw them at our house and hired them to do some work. Had a similar experience, thousands of dollars with no significant change.We have since replaced both AC and AHU’s in our home. The room is still warmer than the rest of the house but the new units made it much better.
Steven took the time to investigate ongoing issues we were experiencing, rather than just doing a cursory inspection. The fixes were simple, but will greatly reduce irritants within the home. Additionally, he came up with 2 viable solutions for fixing a design flaw with our shower ventilation! We can't thank him enough for taking the time to think outside the box and explain his ideas.
I used REEis for the first time thru SRP's pre-summer check. The tech,Antonio did a very through check according to the SRP's program's listed items. I was happy, and use them for my other house's pre-summer check. The technician seemed very knowledgeable. He also told me that REEis does not use high pressure sales tactics, will not tell you to buy or do something that you don't need. I'll use them again, they seem to be very reliable, and have good skill technician.
We have in the past had Stephen as our technician and that is why when we called this time we specifically asked for him. He is thorough in his checking our unit and takes time to explain how our system works. We very much appreciate and trust him as our technician.
Beginner Plays
4 years ago
I am faced with the unfortunate circumstance of buying a new AC unit. REEis was my second quote because I wanted to get at least two before I decided. They were able to get out same day which was excellent. They gave me a window of 2 hours and Tyler was right on the dot at the beginning of that 2 hour. I really appreciated his punctuality because my spouse gets antsy if she has to wait after a promised time. Most service professionals run perpetually late.Tyler inspected our unit, prepared a written quote for a 4 ton Trane unit and then called me to discuss. The price was reasonable for such a high quality unit, but I had to go with the lower bid and a slightly lesser quality unit.Tyler understood my decision, did not pressure me, answered a few more questions I had with no strings attached. I really appreciated his professionalism and if he represents the company values I would definitely do business with Reeis in the future.I heard the owner on KTAR a couple of years ago and was impressed with his knowledge. I continue to be impressed with this company and if I had a little more money to afford a Trane, I would certainly do business with them in this case. I'll be calling them for my maintenance needs . Thanks Tyler!
Lenny Montanaro
3 years ago
REEis has been our AC and heating service provided for three years. I learned about REEis through a friend after any company said that we needed to replace our unit. REEis came out and serviced our unit. A couple of things needed replaced through natural wear. However the unit is still performing well. The REEis crew instills trust in the service industry.
Robert Craver
8 years ago
My AC went out this past summer and I contacted Reeis for a quote. They came out and were very professional and fair with pricing. The repaired the unit the same day. When I got home from work it was like nothing had even happened.I also purchased a home performance audit as I felt my AC bills have been exceptionally high for our size of house. It has been the best $99 investment I have spent on our home. They found several small leaks in the a/c duct work. My electric bill has reduced and already paid for itself!highly suggested
The REEis team was incredible! Very pleased with how professional Tanner and his team was, definitely made me feel valued as a customer and didn't try to give me the run around like some other companies. Really pleased with everything!
Katrina Stuart
a year ago
Steven was very helpful and thorough in diagnosing our AC issues. The overall cost was also cheaper than the one we had been quoted from Parker and Sons. Thank you Steven!
Steve stopped by the house to fix a heating problem. Within a few minutes he had diagnosed the problem and was able to fixed the issue. Steve was extremely friendly, knowledgeable, and thorough. Thanks again REEis!
Where do I even begin? Purchased 2 new systems, new ducts and added insulation back in April for a late May install. It’s not July and we are still not fully up and running. To say we are disappointed in the service we received post purchase is an understatement.
This company was recommended to me via radio advertising by Rosey On the House. I asked them to perform annual maintenance and evaluation on my system. I was impressed with the professionalism, the approach, and the candid analysis that their technician performed. I will continue to use this company for my A/C needs.
Stephan performed our heating maintenance. He is VERY professional and personable. He was very helpful by explaining, in detail, the safeguards of our hvac system. He clearly cares about providing a thorough service, and takes pride in his work.
Karen Merkley
6 years ago
My A/C went out and I called REEis. They got here earlier than expected and when the technician saw that it was a new house he advised me to check to see if the unit was still under warranty. When I found out it was, he advised me to have them repair it instead and what I should make sure to have them do to ensure they truly fix it instead of just set it up to break on me after the warranty expires. I will definitely call them for problems after the warranty ends.
All workers have been thorough and professional. The units have been installed and maintained by Reeis. Prices and service have been exactly what I wanted and expected. No surprises, just good service.
We had used REEis 9 years ago for an energy audit and also to seal our duct work. We had them back out today because our HVAC company couldn't find the reason for an excessive amount of dust suddenly coming into our house. Instead, the HVAC company suggested we purchase air scrubbers for our units to treat the dust but, they couldn't figure out what was causing the problem. We declined the air scrubbers and called REEis instead. They sent Kyle and within 5 minutes, he found the problem (which turned out to be caused by the HVAC company when they installed the system) and he told us how it could be fixed. I would highly recommend REEis to anyone in need of HVAC work or home energy audits.
Our unit broke on a 112 degree day & I have 2 toddlers. They sent someone out right away and the problem was fixed right away. The technician was clean cut, friendly, and knowledgable.
The employees of this company are all polite and professional. Scheduling appointments is easy and no problem it too small for them to take care of. All of the technicians are thorough. Couldn't ask for a better company.
Steven was extremely knowledgeable and professional. He went above and beyond to help us understand and get our systems working properly. Highly recommend!
Roberto Alvira
8 months ago
It's an awesome Career that I was blessed with the opportunity to learn something I enjoy, giving service to the customer!
Stephen was on time as scheduled. He was very courteous and knowledgeable with HVAC. He took time to answer the questions I had about our system, which I very much appreciated. I will be requesting Stephen for any future HVAC needs.
George Grafakos
3 years ago
Steve did a fantastic job! He is professional, courteous, and knowledgeable. My wife and I will definitely use REEis again.
Stephen Baker is an excellent tech. He fully explains the function of all parts of the unit. He is willing to take the time to answer our questions and concerns. We always request him to do the serving of our unit.
Matthew Rickard
3 years ago
I’ve used a lot of companies in the past and this was the most reliable and professional by far. Another company suggested that I needed a very expensive fix. After these guys came in, they found the real problem and saved me a ton of money. Highly recommend!
Derek was completely professional and great to work with. He is a class act and Reeis should be proud to have him as an employee. Thanks Derek.
The salesman was outstanding, but that was it. He was only a salesman :/ the texturing on our cielings after vents were removed was poorly done. The actual problem of temperature change and control on one side of our house was never fixed. No one ever decided to follow up with us about how the work they did affected our home.Furthermore, I feel like we were used for our wallet. If I'd have known anything about HVAC I would have been more in tune with what they tried to fix and add on. It seems, however, many of the fixes and additions they made to try to make our house cooler was purely to Jack up the price. I certainly didn't need a vent in my tiny master closet. Lastly, the assistant at the office has trouble following instructions and barely seemed to care about her job.I still need additional HVAC work but will not be using Reeis, nor will I ever recommend them.
Steve did a fantastic job with his work and explained everything in detail. I request him for service twice a year. I will not use another technician at my home.
Richard Detzel
2 years ago
We have used the same service tech ( Steven B)for about a year now...he is always professional, explains in detail what was involved with the service and what if anything may need to happen going forward.
We would recommend the company for service going forward.
Jennifer Pender
2 years ago
REEis and team of employees did a great job, good follow up and seamless from start to finish. Pricing was also lowest of other quotes received, highly recommend.
Sofia Sparacia
6 years ago
Working with Tanner Kneipp was one of the best experiences I've had working with an AC company. As a real estate agent I've worked with quite a few and no one has topped to Tanner and his team at Reeis. They were efficient with the work they did and priced perfectly. I will be referring them to any clients I encounter as well as friends and family.
Mike Driscoll
4 years ago
I'm building a new home and was very please to find out that Reeis can provide me with all the load calculation documents I need for city permits.I spoke with Mike and he was very knowledgable about Air Conditioning systems and answered all my questions, regarding the AC design of my house.I will definitely use them for all my future AC needs!Thanks Reeis, your awesome!
Electric bill dropped by %50 after the repairs done to our sad A/C ventilation system. The made many common sense reccomendations and showed me everthing that needed work and why they said that. ACTUALLY SHOWED ME!!! p.s. the work was done 5 years ago and we are still happy with the results
Stephen was thorough, explained what he did and gave me information that I did not know. He is a great example of the workmanship I have come to expect from Reeis employees.
Hired them for air conditioning service. They were honest and straight forward. No pushy sales guy.
Dennis was our technician and he was absolutely fantastic! A total pro. Thank you Dennis and Reeis. Our house is cool again.
Jacob Borchers
2 years ago
Poor work conditions people here cut insulation all day without wearing masks or having vacuums in the shop, there’s literally so much fiber glass in the air and they DO NOT CARE ABOUT EMPLOYEE HEALTH.I got sick and instead of going into work and getting everybody else sick, I decided to take a COVID test on Sunday when I had work Monday, I let them know I took a COVID test and cannot make it in to work cause I don’t wanna get anyone sick and they fired me, they fired me because I didn’t want to get them sick. They fired me because I was precautious and they fired me over Covid. I should take these guys to court.
Dennis came out to do maintenance on my AC, and he was very informative and explained things clearly--which I absolutely appreciated. I will definitely call back for next time!
REEis originally installed my TRANE 18 Seer veritable speed AC System in 2018 after my old 1998 Carrier unit died in July 2018 , they saved me that summer , Howard Air was some how , so busy at that time & date they were not able to help me out , I went 8 days without AC , called REEis , a Rosie On The House Company , 2 days later I was blessed with COLD AIR , today 5/17 19 , my man Stephen Baker , a really knowledgeable Service Technician came out for a yearly Advance Air Conditioning TUNE -UP ,he was very pleasant , and did a really great job , REEis ROCKS !
MaryPat Gustafson
2 years ago
Thank you, Steven! It's only 111 degrees today, yet you had no issue going into my attic that was at least 130 degrees! Thank you for your professional attitude, great cost saving advice and quick fix to my ancient AC unit!
Elizabeth Ferrando
a year ago
Stephen was professional, knowledgeable and thorough. I now feel confident my AC will be working at full capacity over the summer
Reeis was able to accommodate all my air conditioning needs at a great price. Very friendly and efficient with the work they do. I would recommend this company to anyone.
Charlene Rossi
10 months ago
Antonio was the serviceman. He is very professional and clean. He does a great job. ?
Stephen Baker was professional and knew exactly what to do to take care of the system. Very knowledgeable about his work and it was great service.
Steven came promptly and new exactly what was the problem and had the needed replacements on the van. Very pleased. Top notch.
Whitney Dailey
10 months ago
Very helpful in explaining and helping us understand what was going on and he helped add more refrigerant to the AC.
Stephen Baker as usual provided outstanding service. Very thorough and happy to answer all of my questions. He is a credit to Reeis!!!
Kyle was very professional and did a good job of explaining everything that he did and checked while servicing my air conditioning system today.
Jon Boumstein
7 years ago
Eduardo was amazing! He is very knowledgable. He walked me through everything his team was going to do. The team was very neat and quality oriented.
Nichole Benally
4 months ago
Quality service. Highly recommend!
Great work and quality! They go above and beyond. Derik just replaced a difficult duct and did great. Thank you!!!
Stephen was great - fixed our issue in 2 minutes - spent time explaining things to us - he was very helpful.
Laura Virnig
4 months ago
Great service and amazing staff
Tanner and his team were awesome. Very efficient and professional. I will be using them for any future AC needs.
Hank Stillwell
3 years ago
Stephen is very knowledgeable, detailed and thorough. He explained every step in process which was very helpful. Very pleased with the experience!
We had a great experience. The girl that answered the phone was so nice and the technician was very knowledgeable and answered all my questions. Very professional.
Richard Bowers
a week ago
Derek was excellent.
Bill MacIntyre
a month ago
Very prompt service.
Melissa Vasquez
a year ago
I would recommend REEis to anyone in need of assistance with their air conditioner. They identified the issue and resolved it quickly.
Johnny Sauceda
4 years ago
Awesome experience very knowledgeable in their audit performance as well as the HVAC recommendations to help me save money on my electric bill
jan ballantine
3 years ago
Stephen is a very knowledgeable and professional technician, always prompt and has given me lots of good information about my system
Very nice a respectful. Thank you for coming out and giving us an estimate for a new AC unit.
Steve was very good. on time and very effective We have used him before and will use him again
Great experience. The technitions are great and always profesional. No pushy salesmen or hard sales techniques.
Gordon Lindner
a year ago
Excellent service, professional and courteous with understandable explanation of what was needed and done. Great work by Stephen
I had a great experience. The technician was very knowledgeable and answered all my questions. Very professional.
AZ. -Prepper
7 months ago
Very professional. Top notch service and very friendly techs.
Robert Kuligowski
10 months ago
Repairmen do a great job for a fair price, yes
Their customer service is terrible. I am not satisfied with whomever installed my air conditioners in my bramd new space. They act like they dont care about their customers.
Great customer service! Honest and reliable company.
I hired REEIS to do my A/C tune up before the summer. I would recommend this company.
REEIS always delivers quality service and are always on time, this is why I have been using REEIS for more than 10 years,
Johnny and Annie in office were great!
Steven did a great job explaining the issue and the next steps. Outstanding job.
Great service! Stephen was helpful, responsive, and informative! Thank you!
Gary Anderson
3 months ago
Antonio was thorough and answered our questions completely!
Kurt VanOrden
3 years ago
They do great work and have a very good customer service orientation
Richard Sokel, Sr
a year ago
Disappointed in my sales rep who never returned to check out the work done, It looks sloppy.
Thank you for saving our family's Christmas in July party!
Kathleen Kingsley
2 years ago
Great service, dependable and deliver on the cool air ? highly recommend
Great service. The tech was super detailed and professional
Marcus Henline
10 months ago
Tip top!
Kevin Catlett
2 years ago
Our AC was quickly repaired and working again.
Best Trained AC Company and Tech available. Honest .
Katrina Cortez
2 years ago
Amazing company, outstanding work, highly recommended?
Tech was on time and great to work with.
Rachel Stangler
3 years ago
Our technician was very knowledgeable.
Great service at reasonable prices.
Very friendly had a nice relaxing vibe to it
Michael Martinez
3 years ago
They didn't have very good customer service
Great place Great Service all around great People
Michael Hartt
a month ago
Nice people
Laura Richardson
10 months ago
Prompt reliable service.
lori jastremski
10 months ago
Antonio was the best.
My boys over there, they handle business.
Johnny Sauceda
4 years ago
Great people and great service!
Fast and courteous service
Fantastic air conditioning company
Stephanie Binch
2 years ago
great service!
raymond bates
4 years ago
Friendly staff.
Elizabeth Safarik
a day ago
Kyle is a hard working, knowledgeable technician who answered my questions and completed his work even though I was his last call and it was late in the day.
Miguel arrived on time. His appearance (clean uniform) and manners were impeccable.Miguel spent 1.5 hours inspecting and testing our 10 year old A/C, and recommended some maintenance, went over the details of what he found, with photos, assigned a priority to the recommended repairs, and provided a verbal estimate (which the office later confirmed in writing). I felt no pressure to make the repairs. A few hours after Miguel departed, I opted to accept their estimate.
The repair was fine and reasonable.The Freon needed topped off but he would not do it because he said he needed to check for a Freon leak. It was only down 2 pounds in 5 years. Not much!So we just wanted to top off, but he wouldn’t do it. We feel they just wanted to charge us more.
Very professional, very thorough very thoughtful
Rodney Streck
3 hours ago
Well satisfied with all work he performed
This was a wonderful experience. Antonio was an exceptional tech. He explained everything, was very friendly and polite. He also replaced a damaged vent that we needed. He made sure everything was working properly. He followed through with everything he said he would do.
Alden Stiefel
a month ago
Kyle was on time and incredibly knowledgeable. He explained everything in detail and in simple detail.
Excellent service visit. Helpful recommendations.
Highly Recommend! The service is Amazing!
Rosie Marshall
a week ago
Highly Recommend! Excellent service and fair pricing. Thanks for saving my day!
Dallas Porter-Stowe
a week ago
I've used REEis for years (over 10). They've always provided high-quality service and advice.
Betsy Victoreen
a day ago
I was so impressed! Kyle G did such an awesome job! What excellent service. I would highly recommend them. He was very thorough. Thank you Rosie on the House for recommending this company!??
I have been a Reeis customer for about 15 years, 2 different houses. Had new insulation installed in both and A/C ducts repaired and rerouted, now a new A/C unit. I've always had great service, personable and respectful technicians who care about doing the job correctly.
Esteban Ramos
6 years ago
(Translated by Google) Excellent company good pay and benefits(Original)Exelente compañía buen sueldo y beneficios
Damien Yazzie
4 months ago
Dantrell Eaglin
6 years ago
The Berblings
10 months ago
Shaina Benally
4 months ago
Lindsay Oliekan
2 years ago
Kasey Richardson
10 months ago
Cooper Fitzgerald
10 months ago
chyenne cattleman
4 years ago
Cameron Barclay
3 years ago
Robert Karkutt
a year ago
David Frazier
3 weeks ago
Michele Simonson
4 months ago
Jeanne Robinson
2 years ago
Cathleen Kreidel
a year ago
Lawrence Harris
3 years ago
Roslyn Underseth
3 years ago
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