Description
We are a veteran-owned business dedicated to exceeding customer expectations. Whether you need an air conditioner repair or new central air installation, we can handle all of your HVAC needs.
Our technicians have extensive experience with ac installation, ac repair, ac replacement, ac tune-up, and maintaining all kinds of heating, cooling, air duct cleaning, and indoor air quality systems.
Comfort is your number one priority when it comes to cooling your home or business. At AZ Perfect Comfort, we take that to heart. We offer air conditioning repair services for clients in the Phoenix area including Peoria, Carefree, Glendale, Sun City, Surprise, Scottsdale, Sun City West, Paradise Valley, and Cave Creek.
CALL TODAY! (602) 889-2999
SERVICES
A/C system maintenance, A/C system repair, Ductless heating and A/C services, HVAC duct and vent cleaning, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Repair HVAC, Thermostat repair, 24 Hour Air Conditioning Repair, A C Problems, A C Unit, Ac Financing, Ac Tune, Air Cleaners, Air Conditioner Tune, Air Conditioning Issues, Air Conditioning Repair And Replacement, Air Conditioning Technicians, Air Conditioning Tune, Air Conditioning Tune- Up, Air Filters, Air Filtration, Air Humidifiers, Air Purification Systems, Air Scrubber Installed, Annual Maintenance, Blower Motor, Carbon Monoxide Alarm, Carbon Monoxide Test, Central A/C, Check Up, Circuit Breaker, Commercial Air Conditioners, Commercial Heating, Continual Maintenance, Cooling Equipment, Drainage Inspect, Ducted Air Conditioning, Ducted Air Conditioning System, Ductwork Inspection, Electrical Connection, Electrical Connections, Emergency Repairs, Energy Recovery Ventilators, Evaporator Coil, Fan Motor, Heat Exchangers, Heat Pump And Furnace Repair, Heating And Air Conditioning Systems, Heating And Cooling Equipment, Heating And Cooling Systems, Home Ac, Home Air Purifiers, Home Heating, Humidity Control, Iaq Solutions, Indoor Air Pollution, Load Calculation, Low Refrigerant, Maintenance Agreement, Mini-Split Systems, New A C System, New Ac System Installed, New Ac Unit, New Air Conditioner In, New Heating, Preventative Maintenance Solutions, Refrigerant Compressor, Refrigerant Leak, Regular Maintenance, Replace An Old Heating, Residential And Commercial, Sell And Install, Service Contract, Smoke Alarm, Smoke Detector, Split Systems, System Design, Temperature Control, Unit Replacements, Water Dripping, Yard Work, Your Ac System, Your Ac Unit, Your Air Conditioning System, Zoned Systems, A/C Repair and Installation - Cooling, Ductwork, Heater and Furnace Repair - Heating, Indoor Air Quality,
Reviews
AZ Perfect Comfort provided us expert customer care and service. They were great for maintenance over the years and excellent installers of our new system. Looking forward to energy efficient heating and cooling. Thanks go out to Ernest, Javier, and especially to Andrew, John and Robin McCombs!
AZ Perfect Comfort is always prompt and professional. Even with supply chain shortages, they were able to deliver the unit we wanted within 3 business days. Best HVAC service provided we have ever had over the last 40 years. The install was clean and efficient - 5 hours total.
Fred and his team are absolutely awesome! Our daughter had used AZ Perfect Comfort to replace her AC and recommended them to us. We got 3 different quotes and out of everyone that came to provide the quote, Fred was the one that provided the most information and spent the most time with us. He is very professional and will tell you straight out that he is not trying to sell you anything you do not need.
Will definitely recommend to friends and family!
Carolyn McPhee
a week ago
Fred is the best! This is our new a/c company! First hot day & when we flipped to a/c our units were blowing heat. He figured out the problem was our thermostat and NOT our system. Suggested we buy an Ecobee to replace our Nest thermostats. Gave my husband a few tips before he left & hubby installed that afternoon. Didnt try to up sell or overcharge. Love this company!
Dan the technician came out & quickly tuned up the heater for the winter & installed a much needed part. They were professional, helpful & friendly! Thank you so much, we will use them again.
Rosi Weisser
2 months ago
Dan came to check to see why cold air was blowing in from one of my vents. He gave me information on what to do with that long run that it would take a roofer to help me. I appreciated his honesty. He was very prompt, very friendly, and installed my new filter for me. I give him a five star rating.
brian Johnson
3 months ago
I highly recommend you use this company for all of your AC needs. We needed to replace our system a year ago and received a fair quote and quick services. Very fair and I trust them for all of our AC needs and recommend them to anyone.
I have purchased AC/Heating systems for two homes with AZ Perfect Comfort and highly recommend them for their honesty, knowledge, and responsive customer service.
Reuben Gonzales
a month ago
Had them install two units, 4 & 5 ton. Very clean, very professional, were on time and did what they said they were going to do. Great joy. Highly recomended.
Traci Fitzgerald
3 months ago
Dan was thorough and informative as he did my quarterly maintenance. He even gave me time to run to ACE and buy some filters so he could install for me! Above and Beyond! Thank you!
We received 4 bids to replace our 18 1/2 year old AC unit and their price was the best. Their integrity is great. Even when we had a problem, they had quick response and repair, with a positive and tenacious attitude. I would recommend this company to anyone. I have loved working with them for the last two years And will continue to do so.
Fred, Cesar and Andrew did our install. AZ Perfect system was so accommodating to a current failed HVAC system...they worked with us to find a replacement system and was able to install it the next day. The guys were very professional, informative and got our new units installed and up and running efficiently within the day. Robin, one of the owners, even showed up to check on the progress. It's that type of small business customer service that will keep you loyal to a company! I would highly recommend AZ Perfect Comfort for all your needs.
My husband and I had AZ Perfect Comfort out to our home to address a problem with our AC unit. The service technician was friendly and knowledgeable and fixed the problem the same day. The charge was very reasonable. The technician took pictures to show us what the problem was and what he had done to fix the issue. I know the owner John through membership in the Anthem Chamber. I wanted to have John's company out because he is a kind and trustworthy person. We had a great, easy experience from calling the office through completion of the work. We will be using them again in the future and highly recommend the company. Plus- John is a Veteran and we appreciate his service to our country and now our community!
Bruce Weinstein
7 months ago
I've been a comfort club client for over 3 years. I would highly recommend this company. Whenever I have a problem, they come that day and fix it. They are very efficient and have installed thermostats along with a new unit. They have fair prices but most importantly, you get great service and quick response.
Everyone at AZ Perfect Comfort, from the first phone call to installation, was customer service oriented, responsive and professional. We signed up for the annual maintenance membership and purchased a new AC/Heating Unit which was installed on time and with no hassle. I highly recommend AZ Perfect Comfort!
My AC went out last week and needed to be replaced. It was 110 out and AZ Perfect Comfort was able to replace it in 2 days where everyone else was at least a week. Excellent customer service and workmanship. I highly recommend.
Ace Self Storage
8 months ago
We have used AZ Perfect Comfort for our A/C system repairs for a few years now and are very pleased with their services. Also, their response time to our calls have been fantastic. We appreciate them and recommend this company highly to others. Thank you.
Patty Villeneuve
10 months ago
We recently underwent a complete remodel in our home. We took down a wall that contained our cold air return, took down a dropped ceiling that contained duct work in our bathroom and dining room and installed a wall to create a new powder room. AZ Perfect Comfort relocated the cold air return and duct work in all the rooms. AZ Perfect Comfort was amazing to work with from initial walk through for the estimate to the finished product. We encountered several bumps along the way during demolition nothing fazed these guys. They were professional and had lots of great ideas on how to fix the issues and give us they layout in our home we had only dreamed about in the past.
Christopher Flowers
a month ago
Dan installed my system 3 years ago, and maintained it. Most people including the owners are VETERANS like myself, and their work shows it, OUTSTANDING
Marshall Campbell
a year ago
AZ Perfect Comfort replaced both our units, and we couldn't be happier. We knew we had old units, so had AZ Perfect Comfort service both units. During our discussion, the tech advised us that usually late December through January, the manufacturers offer their best yearly discounts. Following his advice, we had our units replaced at a SIGNIFICANT discount to earlier in the year. AZ Perfect Comfort showed them selves to have OUR best interests at heart - how often can you say THAT about an HVAC company! Thanks to John, Robin & their crew. They've proven they deserve to be the ONLY HVAC company in my cellphone!
My a/c had finally died after 29 years. I decided to get 3 bids and went online and sent interest requests . I heard from 2 and added a quote from Costco. AZ Perfect Comfort was the first to come out. They were the best in their initial inspection and presentation of the proposal. They also had the best price and were the earliest for installation and availability! I had been without a/c for 10 days at that point so this was important! Within 30 minutes my house had cooled 10 degrees! And so much quieter! And Fred and Justin were amazing! Very professional and friendly. Highly recommend!
Sandee Giller
4 years ago
Fred and Raymond were at our house this morning to install our new AC unit. It was installed in a very timely manner. When speaking with either Robin or Stacy on the phone it is always a great experience. It is very evident that they really care about their clients.
Arnold Diamond
8 months ago
We got home from a trip and found that the upstairs bedrooms were hotter than h. We called AZ Perfect comfort and they came out first thing in the morning. Fixed the AC and we are cool again. These guys are simply awesome! Prompt, professional and thorough. I highly recommend them.
Tom Thornton
3 months ago
Quality replacement of our outdated AC/Heating system. Expert, friendly technicians you are not afraid to let in your home. Thank you.
Cheri Valentino
2 years ago
Let me say it unequivocally: AZ Perfect Comfort provides OUTSTANDING services! They truly are committed to building long lasting relationships and give back regularly to our community. After 28 years... (yes my original unit was 28 years old) I decided it was time to replace it before it died when I least wanted it to. Customer Service, commitment, integrity and follow through are extremely important to me. And everything from the initial conversation, to follow up, quotes, answering questions, professionalism and communicating each step in a timely manner was impressive. I've had my unit for 1 year. Works perfect, electric bills have dropped and I love their friendly (but not pushy) tips and tricks to maintain the unit efficiently. Veteran owned, owners John & Robin and operations manager, Fred are a pleasure to work with. I highly recommend them and their services. Cheri' Valentino, Vice President, Scottsdale Area Chamber of Commerce
Stephen Paskel
a year ago
AZ Perfect Comfort is an incredible company to work with. Professional from start to finish, reliable, and no pressure what so ever. I was educated and ended up getting a checkup and Air Scrubber installed at a great price. I highly recommend AZ Perfect Comfort.
We have used AZ Perfect Comfort for both cooling and heating issues. They have always been professional and repaired any problems at fair and reasonable prices. No unnecessary parts or service. They have the customer in mind.
Julie Plummer (Yoga)
2 years ago
AZ Perfect has taken incredible care of my AC issues and maintenance. They are super responsive and professional. I had an ongoing mystery problem with my AC and they kept coming back until the mystery was solved and my AC was running perfectly. While they are good to give me options for upgrading my equipment, they are never pushy to try to sell me something I don't need. I highly recommend AZ Perfect Comfort to any and everyone.
Jiaying Yang
7 months ago
I really love AZ Perfect Comfort, they have the best service compares to some other companies. Our AC had issue on the Labor day weekend, I called them on early in the morning on the Labor Day (at 7AM) and James arrived after 1 hour and fixed all the issue within 15 mins and explained to me all the details. I highly recommend to use them if you have any AC related issue.
Bonnie Feldman
2 years ago
I would highly recommend AZ Perfect Comfort for all your hvac repairs and maintenance. We had a condenser go out and they were super responsive. Jana could be the nicest and most helpful customer service rep ever and the technician’s are also very knowledgeable and patient with our questions. Raymond replaced our unit in the scorching sun with a friendly smile.
If I could give more than 5 stars I would!
AZ Perfect Comfort is an amazing company. They are honest, have reasonable pricing and provide excellent Customer Service. Mack came out on Saturday, determined we needed a new Motherboard for one of our systems. Parts warehouse is closed on weekends, so it could not be ordered until Monday. He had the system up and running Monday morning. He is extremely knowledgeable, very personable, efficient and leaves no mess behind. I highly recommend AZ Perfect Comfort for all of your Air Conditioning and Heating needs.
Shannon McWilliams
a year ago
My A/C went out last night after business hours, called the office and left message figuring I would have to call back in the morning when office was open - 10 minutes after leaving message, I received a call back from AZ PerfectComfort from a very friendly and helpful dispatcher (sorry, I didn't catch her name) & she got me scheduled for 1st thing in the morning. James, my technician showed up on time and had my system up and running quickly! Very knowledgeable, professional, friendly and punctual! AZ PerfectComfort is now my goto company for any future service/repairs and I will HIGHLY recommend this company to friends and neighbors for thier A/C needs. Thanks again for the quick service and GREAT staff!!!
R. Gonzo Gonzalez
2 years ago
From the first call to AZ Perfect Comfort (I was referred to them by a plumbing company) I was impressed with the professional way Jana responded to my questions and scheduled the work. Technician Raymond arrived within the time promised and did a superb job of inspecting the ducting thru the attic and vacuuming loose lint. He did a thorough inspection of the duct and reported that a full cleaning was not necessary at this time. Since I am selling the house I asked that he perform a full service.....he's very professional, very thorough and communicative. AZ Perfect Comfort is an excellent team. This is not a fake review; I'm a real person and satisfied customer:
[email protected]
AZ Perfect Comfort is a great company, and I couldn't be happier with their services. They've been servicing my A/C for a couple of years, and when I finally needed a new unit, they replaced it at a very fair price with a great service contract included, and their employees were friendly, professional and on time.
Christopher Grimsley
2 years ago
This was hands down the best choice for our AC. The 20 year old AC didn’t work when we purchased the property, but it was winter (in AZ lol) so we weren’t too pressed about it. Since this is such a big purchase, we talked interviews many companies. Perfect Comfort had the best mix of customer service, knowledge, value, quality of system, and professionalism. It took us a few months to end up selecting a company since it was winter, then the holidays etc, but they weren’t pushy or “sales-y” in the meantime. Fred came by and assessed our needs and provided the optimum plan for us. He even allowed us to go over our future plans to remodel, and gave us many great suggestions which helped us to put a timeline together for the services (of course we will hire them for!).
Throughout the process, Jana would make sure we had all the information necessary for a smooth install. She was always polite and knowledgeable, and never left us confused or questioning anything.
I was pleasantly surprised to see Fred running the actual install! I’ve heard of the “sales-person” coming to get the business, then leaving the labor for the technicians. It was awesome to see him and the rest of the team doing exactly what he explained months earlier.
We have an older home, and the previous owner was... interesting... anywho, Fred found some questionable AC parts in the attic that he advised me of, and left me with some guidance as to what to do with it. The team completed their job quick and efficiently, and left no trace that they were even there... well except now we have an AMAZING ac unit! Our bill hasn’t changed much either. We went from not having a working unit, to a brand new unit running daily, and haven’t experienced a notable change in our electric bill.
We’re excited to continue our patronage with Perfect Confort and their amazing team. We look forward to our future projects with them, and would 10/10 recommend them to everyone!
Our new A/C unit from AZ Perfect Comfort was our 3rd (in 3 houses). They are honest, reliable, reasonable, and efficient.
We moved into our new house and replaced the 19-year-old A/C system with a new, high efficiency one. Fred was fantastic about outlining our options, even explaining why we didn't need the most expensive systems. The installation was on time and professional, and the installers took the time to help us program the new thermostat. Not only that, but the installers of the original system had left a huge mess in the attic, which AZ Perfect Comfort cleaned up free of charge.
We will always use AZ Perfect Comfort. They’re honest brokers and go well above and beyond.
Bryan Finnegan
2 years ago
We recently had both of our 20+ year old A/C units replaced by AZ Perfect Comfort and are very satisfied with the install.
Fred and his team worked really hard to make sure we were getting the right equipment that both met our comfort needs and was the right setup for our home. He even took care of a leak in our old system while he was out to give us a quote which we were very impressed by.
AZ Perfect Comfort rescued me when my previous HVAC provider went MIA. In addition, my previous provider was insisting that various parts on my system needed updated. AZ Perfect Comfort acted with honesty and great ethics and told me I had a terrific system and that was everything was fine. I can't speak highly enough of the company and my appreciation how they treat customers.
Nicole Bojorquez
3 years ago
AZ Perfect Comfort was the most helpful company I have gone through! They were efficient and just amazing individuals! Our AC went out and they were able to come to replace it with a new one the next day. Everyone one I spoke with was very friendly and helpful. And our AC unit is way better than the one we had! Thank you guys!
Darrell Troisi
3 years ago
Excellent and expedient service whether they maintain, repair or replace a unit. Had to replace my AC unit last week and the unit was installed the day after I made the decision. I decided to replace instead of repair my 20 year old recently broken unit. I will definitely recommend AZ Perfect Comfort for your AC needs.
Kathy Critcher
3 years ago
From the first call to the office to speak to Stacy who was absolutely amazing and then he having someone on site within the hour to assess my broken air conditioner to the next day within approximately 14 hours later wonderful technicians were on site to install my new air-conditioning unit!
Everyone was so extremely friendly and caring about the situation and very professional and knowledgeable. What a great team and company.
I will recommend AZ Perfect Comfort to everyone I know. Absolutely the best customer service I’ve ever received!
We had our A/C system installation completed today by AZ Perfect Comfort through Fred Russo and his team.
The team that came to do the install wore masks and put down coverings on the floors stairs and other areas they would be accessing in the house.
The installation was done as expected and they were very professional and vacuumed after they were done.
They took their time to test and ensure that the system was running and explain the setup and usage of the digital and WiFi enabled thermostat.
We are very happy with how everything was handled by Fred Russo and his team from start to finish and plan to highly recommend AZ Perfect Comfort to anyone who is considering the installation of a new A/C system.
Aleta Camille Speier, NMD
3 months ago
Incredible service!
Honest and Thorough!
Dan Duncan was brilliant and competent.
I cannot give AZ Perfect Comfort enough praise. We came home from an extended leave on Wednesday afternoon to a non-working AC. After checking their reviews, I called Janna. She scheduled an appointment for 9:00 am Thursday. Dan arrived early and got right to work. It showed that he really knows his stuff. He diagnosed the problem and clearly explained our options. We chose to replace the whole unit. Janna called me and set us up for installation the same day. Dan and Fred had us in cool comfort before the sun went down.
I would highly recommend AZ Perfect Comfort for all your AC needs. Their staff was professional and friendly. We had an emergency and they came out to our house the same day. I was afraid I would need a new AC unit as mine is from 1997. They were able to repair my AC unit for under $300. I appreciated their honesty during my crisis.
Rachael Torricelli
2 months ago
Great company with awesome techs! Dan was very knowledgeable, friendly, and professional.
SO helpful from the moment I called. After getting a very large quote from another company I called AZ Perfect Comfort for a second opinion and with in days had my new system on and running. I am so glad to have companies like this still around!
The owners and all employees that I dealt with are just great, helpful and caring. I highly recommend AZ Perfect Comfort.
Mikaela Marazzo
a year ago
Wow! Truly a blessing. I called them today after a horrifying experience with a scam artist HVAC company this morning. I had been without air for 1.5 days. The woman I spoke to initially was so nice and checked how far one of their technicians was from my address. I could not believe when she said he could make his way over TODAY. James showed up within 3 hours and could not have been more helpful. He was on my roof in the sweltering sun for a long time running tests and making sure everything was ok. It ended up being a very small fix but he was so extremely thorough, informative and kind. Thank you James and AZ Perfect Comfort!! Highly recommend.
AZ Perfect Comfort replaced an AC fan motor that was covered under warranty. They were professional, personable, timely and provided excellent communication. Mack was awesome to work with and powered through the repair in 110+ temps to get us back up and running. I will use them again when the need arises. Thanks guys!
AZ Perfect Comfort is the best.. that's the honest to God truth. Starting with Susan, who answer the phone right away, explain everything... Understanding your needs and concerns... I cant say enough...
Fred was very detailed and very patient.. also explained how everything works...
And last but not least Technician Julio was providing outstanding service. Was arriving few minutes earlier then scheduled... Very polite, kind and knowledgeable... I am so very happy with overall experience.
Highly Highly recommended.
I've been using AZ Perfect Comfort for a couple years to maintain my AC and heating units. They have always been fair and easy to work with. I just recently had the capacitor go out in one of my AC units and they answered my call and had it repaired in about an hours time! Top notch customer service!
We had an amazing experience working with AZ Perfect Comfort to repair our air handling unit!
Our air handling unit went down on a Thursday night in the middle of a heat wave. I called AZ Perfect Comfort at 7am on Friday and they we able to get a repair person onsite by 8:30am.
Matt was extremely professional, fast, and knowledgeable. I have some experience with motor repairs and he talked me through the issue and his recommended repair with no b.s. He had out unit back up and running by 9:30am.
I highly recommend this company; they are fast, professional, and prices are good!
Jeremy Wright
2 years ago
Fred, Ray, Dan! What a Team!
AZ Perfect Comfort took what could have been a long, uncomfortable situation for my family and made it a shining example of what good customer service can do.
Our A/C went out on a Sunday night. It was set to be 117 degrees that week. I left a message with AZ Perfect Comfort. Ray arrived early the next morning. Ray had our A/C bandaged and temporary cooling. Ray took the time to explain what happened and our options. After a very thorough discussion and subsequent high-quality estimate from Fred, we decided to replace our 10 year old system.
Dan and Ray arrived early to completely replace our system. They were done by noon. Fast, efficient and personable. I especially liked the color Dan used to describe our new system.
The front office kept me informed of the process and assured all details were in place for a smooth transition.
The temperature in our house is now more even that it ever has been. A much more comfortable home of my family. Thank you!
Nicole Johnstone
2 years ago
Called them to get a second opinion on a job that didn’t seem right. They promptly came out and saved me a ton on money by showing me the repairs weren’t needed. When my second ac unit goes out I will be calling AZ Perfect Comfort to come and replace it.
I live in North Central Phoenix and had my HVAC system serviced by AZ Perfect Comfort. Their technicians are courteous and knowledgeable. I have met the owners through The Phoenix Metro Chamber of Commerce and they are passionate about their business and keeping their clients happy and “cool”.
First let me start with the customer service...top notch the entire time! From setting the appointment to confirming the appointment to the arrival of the technician, their process is extremely professional. I was in the process of selling my condo and the buyers realtor wanted me to add a $750 allowance for an issue the inspector flagged. I called AZ Perfect Comfort and the repair was an easy fix that saved me over $600. Honesty and integrity are the name of the game with this company.
Fred Russo and HVAC tech Justin did a nice job of replacing our 4 ton heat pump. On time, they cleaned up after they were done. I would highly recommend AZ Perfect Comfort.
Brenda Spinoso
5 years ago
AZ Perfect Comfort provided us with wonderful service! The service tech, Terry, was very professional, knowledgeable and addressed our questions! I would highly recommend AZ Perfect Comfort for all of your HVAC needs -- great group of business professionals! They say, You deserve to be comfortable! And, they mean it!
mauricio jaime
4 years ago
Words are not enough to express how thankful I am that I found AZ Perfect Comfort. Since I moved to AZ 6 years ago, one of my biggest complains is the lack of great customer service. I spoke with a rep at AZ Perfect, she answered the phone at the second ring, she had great attitude, and she was able to scheduled me for service right away. The day of the estimate and installation of A/C unit for my garage. Fred and his team were right on time. Even my wife called me to express her satisfaction. I would highly recommend them, they are the best in Arizona!!!
Very nice service people. No issues, but comforting to know our HVAC is properly maintained.
Kelly Lippert
4 years ago
Had an absolute great experience with AZ Perfect Comfort. I was nervous because we were in a bind and needed someone quickly, but they were a pleasure to work with from the beginning. So much so, that we decided to sign up for their program to come twice a year. I will definitely be recommending them to everyone who needs AC help!
Franky Taylor
3 years ago
Of all companies we have dealt with in the past 25 years of owning our home, we have NEVER had this GREAT experience. Our AC unit was not cooling. Janna set up appointment. Fred and Leo were here right on time.
As we expected our 25 year old unit had ruined coils, rusted pan and no freon. Fred took his time and gave us all options. We decided to go with a new unit. Instead of telling us what we should buy, he gave us options again and let us decide.
After giving him our choice. Our new unit was installed in one day.
We can not express how easily this went.
If anyone has AC problems I would highly recommend Az Perfect Comfort.
Robin Fisher-Terry
3 years ago
The attic potion of our AC system died last Thursday. When the AZPC technician, Mack, verified this and put in an order for a new Trane, he left a portable AC and installed it in the hottest bedroom, to help us make it through the hot weekend until our new system - both outside and attic units - arrived and could be installed. The four-man team arrived at 6:45 Monday morning and could not have been more professional or worked harder than these men did. They were courteous, positive, and very helpful explaining our new thermostat and how to ease our new AC into running at our preferred level of cooling. They also thoroughly covered up their walkway and work area and then cleaned up the insulation, etc., that had fallen from the attic while they worked. When our packet of information arrived in the mail, we were thrilled to see that we now have a 14-year warranty (mostly transferrable) and a built-in semi-annual service plan. Our AC is running better than it ever has in the three years we have lived here. We are thrilled with our experience with AZ Perfect Comfort and would absolutely recommend them to anyone with AC issues.
Robin and Robert Terry
Thank you AZ Perfect Comfort for coming to our rescue when we needed you. Our AC went out in 100+ degrees and you had us up and cooling in no time. Fair pricing, kind and honest, great customer service. We could not have asked for a better company to help us with this enormous purchase. Thank you!
Lynne Keetley
4 years ago
I would highly recommend. I can not say enough good things about the AZ Perfect Comfort. They are very professional, efficient and I could not be happier with their work, keeping my 2 AC units in excellent working condition!
Steve and Katy Engels
2 years ago
Our a/c went out on Friday afternoon and had a new system up and running by Monday afternoon. I called and talked with Robin late Friday afternoon. She had the Operations Manager out Early Saturday morning. Fred went over our options and we made the decision to get a new system installed. I highly recommend AZ Perfect Comfort. They are very professional and do not try to sell you something you don’t need.
Home Warranty technicians came out after going without air 5 days and and said they found the problem and fixed it. And then two hours after they left warm air is blowing through air vents again. Callef AZ Perfect Comfor they arrived the next morning fixed the problem. And we're living happily ever after with cool air.
The entire crew is awesome from owner Robin to Fred the Ops Manager as well as Stacy in the office. Also, installers were extremely friendly and worked their butts off to ensure we got our A/C done quickly. I wont work with another HVAC company in the future as Perfect Comfort stands by their name.
First, let me start off by saying I am shocked by the number of positive reviews for this place. Dealing with this company has been a horrendous process since day one. Stacy, the admin person, is extremely rude and greatly lacks professionalism. I had to deal with her trying to aggressively sell me a new unit multiple times before she finally got the clue to stop pressuring me. My unit is 5 years old, yet she told me it was subpar and old and I should just replace it. She didn't even know how old it was when she was telling me it's old. When I told her it was 5 years old, she changed what she said to it's middle aged. The technicians that came out told me that it's a good name, not old or middle aged. I was told by the technicians that 15-20 years old is what qualifies as an older unit. Stacy has her aggressive sales tactics that she will use to try to convince you that you have no other choice but to replace your unit. Don't fall for it! I feel so bad for all the elderly/naive people that have probably believed her lies. She is on commission and will do anything to convince you to buy a new AC out of pocket and avoid the home warranty company. Every interaction I've had with Stacy has been difficult. We have been trying to use our home warranty to get the costs of the repairs covered, but her poor communication has caused several delays. The repairs should be covered under our policy, but, we decided to hire another contractor to do the job because we are so frustrated with waiting on this company to follow the protocol requirements by the home warranty. It is clear to me that this company only works with the home warranty companies in order to try to make sales and convince their customers that it's useless to use the home warranty. They tried to sell me a new, bigger unit, a better brand unit, insulation, etc... All I needed was one tiny part!! So glad we went Matt over at Desert Diamond Mechanical! He was able to come out and get it fixed within an hour!
John and his team responded to a leak and damage situation at our offices in less than 2 hours. They diagnosed the problem and made the repair. Best in class. Knowledgeable and responsive. So glad to have AZ Perfect Comfort as a member of the Peoria Chamber of Commerce! thank John and team AZ Perfect Comfort.
Technician was honest, quick, and administrative staff was able to location the parts same day! We truly appreciate their candor and honesty....very trustworthy.
Linda Atkinson
6 years ago
This was an awesome experience. Robin responded immediately to my email inquiry, checked the warranty status, quoted the best price for work to be done, and followed up to find out if I'd made a decision. Then, she responded promptly to my email, ordered the work and the correct parts.
The technician, Terry, was prompt, courteous, efficient and had my furnace up and running in no time. Very impressed with Temperature Pro would highly recommend them!
Amber Brundle
4 years ago
Everyone is amazing to work with. Great customer service, even after the job was completed. We needed a new unit and being 9 months pregnant with a crazy toddler, they made me a priority. I couldn't be more lucky to have found such a great company. Fred was the only person (out of 3 other techs) that actually took pictures and showed me what was wrong with our unit/duct work. Very honest and reliable!
The best thing you can do as a home owner to protect your equipment and avoid breakdowns is have be on a regular maintenance plan. I highly recommend AZ Perfect Comfort and their 2x a year maintenance. They are professional, responsive, and keep my system humming along all year without downtime.
AZ Perfect Comfort is always on time they keep you informed. They do a thorough check twice a year. I have total confidence in AZ Perfect Comfort!
They always clean the filters without having to be asked!
Alex McCaffery
3 years ago
Quick to schedule! Raymond came to fix our leaking aai conditioner unit and found the issue straight away. Did a great job with the fix, so far working great. Was super nice, courteous and seemed very knowledgeable and trustworthy. Would totally recommend.
I highly recommend AZ Perfect Comfort! All the technicians were amazing! They came at the time scheduled and were very professional! Thank you AZ Comfort for installing our new unit! Summer time will be a breeze with our new Trane!!!
I had them install 2 new systems at my home and I couldn't have been more happy. They were absolutely amazing. No complaints whatsoever. They wore little bootys to protect our home and left it immaculate. The worked great with us having the dog in the home and were very trustworthy, honest, and on time.
AZ Perfect Comfort to the rescue! Sought a second opinion on what seemed a questionable assessment by another company. Bottom line: Saved $5,000! It always pays to do business with people you know like and trust.
These guys are awesome, very honest and good prices for the parts and labor. They were very helpful with me today replacing a blower motor that was under warranty. Matt did a great job replacing the bad motor first thing in the morning. I appreciate their good attitude, helpfulness and backing up the products they use. Thanks again and I will pass your name to my friends and family that are ever in need of a good air conditioning company
Last Friday we had a flurry of pink snow falling from our dining room ac duct onto everything.
We closed the vent to stop the flow of cellulose insulation. I decided to venture into my attic the next morning. Fortunately there is excellent head room for me to walk it. I found the vent above the dining room and then it occurred to me, Why am I doing this? Even if I might have found the problem, I could also just as easily put my foot through my ceiling. Wisdom gained, I got out of the attic and called AZ Comfort.
The young tech, Mack, showed up on time. Very polite and equally professional. He went right into the attic and observed our entire duct and Air handler system. He came back down and commented about the professional way the 3 year old system was laid out. He checked everything and determined that what came out was a temporary burst of cellulose that had probably been there from the beginning installation but had now foundits way through our vent, hence no problem.
So, really there was no problem, but this young man quickly and professionally diagnosed the non-issue and took the time to explain everything. For less than a hundred bucks and less than 30 minutes, we became very satisfied with their (his) service.
Julio came out to service my AC and he was very detailed and knowledgeable. He explained what he did, checked on warranty status, made recommendations, and made an honest quote for the repair. This company has great employees and does quality work.
I initially had the wrong service performed, but that may have been a miscommunication between me and the business. Once I brought it to their attention, they were quick to remediate and help fix the misunderstanding. It’s great to see a company stand behind their work and make sure they have a happy customer in the end. I was so pleased with them that I let them work on both my rental home and my personal home!
Carefree Eyecare
2 years ago
Wow! Called on a Saturday evening for an emergency and they were out fixing my unit pronto! Great service and super friendly staff. Would recommend AZ Perfect Comfort for all your AC needs.
Great customer service from the beginning! Scheduling made a point to accommodate my schedule. The technician was right on time when I needed him to be there and he troubleshooted the problem with my A/C and had us back up in running quickly. Would definitely call again for routine check-ups and repairs!
Veteran owned and operated by Robin and John. Honest and straightforward Business. The technician James was awesome, good attention to details, explained everything well, like what’s good and not so good with the system. I can wholeheartedly recommend this company.
horacio acosta
3 years ago
Review and update... owner came by on Sunday, early in the morning, and fixed the AC unit in 15 minutes, something about a capacitor. HE didnt need to. Apparently, even though we have home warranty, the insurance only pays for normal business hours, so sunday was definitely not normal hours.
It seemed that the weekend person hadnt arrived at my calls so no one knew about my problem.
Once all the messages were written and reviewed, my problem with the AC was fixed less than 24 hrs later.
I'm very thankful since my 9 month old baby was able to sleep through the night.
Kellen Wilson
4 years ago
The technicians who came out were really kind and so helpful. They also worked really well with our home warranty company to get us the equipment we needed to get our house cooled down and comfortable for our family.
Randy Salazar
3 years ago
Excellent service and Veteran owned. The technician went above and beyond the job. I have a new AC unit but he installed the Nexia wifi thermostat. While installing he identified a major wiring issued left by the previous guys. He fixed the issue, installed the thermostat and everything has been running smoothly ever since. I highly recommend this company and upgrading to the Nexia thermostat.
Christine Key
3 years ago
There are a great many positives things i would like to say were wonderful right from speaking with Robin who is wonderfully intelligent about the entire AC Heat business, to the Finance assistance and help i received from Stacy to Cameron who installed a wonderful new Trane heat pump unit. This is a top notch company who answers the phone consistently and responsively. I am not getting paid to say any of this and it is sincere. It is horrible to be without AC on AZ and this company came thru!
Fair prices and great service. Their tech Raymond in particular has a great attitude, is extremely knowledgeable, and does an excellent job. Also their inside support staff (Jana) is prompt and very pleasant to work with.
Angela Clayton
5 years ago
Robin & John are honest and do great work. Their staff is professional and personable. Their design for our ductwork in the attic (when they replaced our unit) made so much more sense than the other quote we got. I would highly recommend them to anyone!
Service Tech, Leo, arrived ahead of schedule, presented in a professional manner, identifying himself and clarifying the purpose of our call for service. He then gathered the appropriate tools and I led him to where he could access the system to check it out.
Now, in my 6+ decades on the planet, I've been in various types of service businesses, where customer service is of utmost importance. I also happen to know a thing, or two about Air-Conditioning and HVAC, but am not now licensed to service them. Because of these facts, some might say I am Tough when it comes to 'vetting' service techs. (I have invited more than one to leave)
I simply expect a service Tech to Know what they're doing, and to be Professional about their doing it. Leo and AzPerfectComfort.com exceeded expectations. I am Very Happy with their Professional, Quality Service, and Attention to Detail. Especially important, because this service call was for my Mom, and we All Know, it's important to be sure that Mom is Comfortable and Happy. #NoComplaints #Professional #Quality #CustomerService
Jason Bressler
2 years ago
I highly recommend John McCombs and AZ Perfect Comfort. They are extremely committed to exceeding each client’s expectations. AZ Perfect Comfort is also a locally owned and Veteran owned company.
Fred, the sales person was knowledgeable and answered all my questions. He came back to temporarily fix the 18 year old unit until it could be replaced. I had 4 estimates that varied by an amazing $5000 difference for the exact same unit and manufacturers. There are numerous people out there that try to take advantage of people BEWARE! The installers were on time, personable and experienced. They also brought a ac unit for 1 room. I highly recommend this company. The entire process(even office staff) made this a better experience than I imagined it would be.
A wonderful, Veteran owned company that ensures their employees maintain a high standard of service and treat everyone with respect. Timely, friendly, quality craftsmanship! Thank you Robin, Stacy, and Fred (Dan and one other tech I can't recall his name)!
Everything works great with AZ Perfect Comfort!
Semi-annual checkups, phone & text notices for every service call, show up on time & their technicians are very nice & professional.
Youth for Troops
2 years ago
Excellent service. The tech sent a text to let us know he was on his way. Arrived on time and diagnosed the issue quickly. He provided us with options and completed the repair fast. I highly recommend this veteran-owned business!
This company is amazing and very friendly and went out of their way to help.
Service technician (Raymond) is great. He answers all my questions and always gives me all the time I need to go over everything. He is very professional and honest. I request him to service my AC unit every time.
Excellent customer service!
So pleased with Fred, operations mgr. who checked out a/c which was failing and presented options. Since unit was no longer under warranty we decided to go with new unit and service was EXCELLENT. Highly recommend this company.
Initial installation was faulty and caused water damage to our ceiling. When we filed a claim with their insurance company for damages, they blamed us (the customer) and refused to stand by their work. This was extremely disappointing. I will never use this company again as they do not stand behind their work.
Thanks for sending Raymond P for the HVAC check up. It is great to have peace of mind that all is working for the Heating and Air Conditioning. I really appreciated the courtesy he gave us when reviewing his findings. Always appreciate text notification of arrival time. Glad to do business with a Veteran Owned Business.
Charles Reading
3 years ago
Stacy, Fred, Mark and the other personnel whose name's I can't remember were all exceptional. I have no reservations about recommending AZ Perfect Comfort.
Mike Valladao
5 years ago
Fred arrived on-time and was very helpful and knowledgeable. I asked a bunch of questions and he patiently and thoroughly answered everything in laymen terms. Very pleased with the service. Nice job AZ Perfect Control!
Davida Patterson
4 years ago
Very professional, efficient, and friendly! They explained what was going on with my unit and gave me options on what could be done in order to maintain the life of the system! I definitely felt more than I was just another client or a number.
shannon tolbert
3 years ago
Robin was great. She spoke to me at length and a second time when I had further questions. The tech were on time, fast and explained everything at the end. I would definitely recommend them!
Tiffany Neihart
7 years ago
I was so happy with my experience with TemperaturePro North & West Valley. They had great follow through in making my appointment, showed up on time and were honest about the work my A/C unit needed. I would highly recommend them!
My air went out on one of 115 degree days, they came out on the same day! I was given a window between 5-7 and they were here a half hour early. Very efficient and thorough. We will not only use them again, but recommend them to everyone we know!!
Technician was on time, performed the service requested, completed a repair, and was very professional. I highly recommend AZ Perfect Comfort.
Brian Stevens
6 years ago
Highly recommend TemperaturePro. Very customer-centric, professional & knowledgeable techs. They inspected my 20 year old A/C's, found them in good condition and did not try to upsell me anything I did not need.
olivia hernandez
3 years ago
How could you go wrong with anything Disney! It was the first weekend of the Christmas holiday season. Christmas music was playing people are in good moods lots of things to do lots of eateries! You went to Splitsville the bowling alley had lots of fun it was about $24 per person for 1 hour and include your shoes.
Here we are, not even 2 years after installation of our mini-split and it doesn't work. Again. This place is atrocious to deal with. While giving the worst customer service, they told us how excellent their service is, as evidenced by their reviews. They're great when you don't have a problem. Beware if you have any issues!
Cynthia Patterson
7 years ago
Great experience with TemperaturePro. They arranged a time to come by that worked with our schedule, and confirmed the arrival time earlier in the day. Showed up on time, took pictures of the issue and explained what had happened, fixed the issue so it wouldn't happen again, and made an effort to leave the area very clean, as well. Very professional.
Great customer service. The tech knew what was wrong and got us up and running quick. We were only melting for a short period of time. I'm very happy with the the service we received this year.
I don't have enough words to tell you how thankful I am for your prompt emergency service. 110 degrees outside, no A/C, I called and you guys were there within an hour and had the repair done in another hour. Amazing! Shout out to our Tech Raymond!
Mike did an excellent job and helped us understand our programmable thermostat in our new home. Very professional and personable.
This company is awesome! Fred went above and beyond to help us and get our house cool again as quickly as possible! My wife and I are extremely grateful! Highly recommend this company to all! Thank you so much
So my air handler was making an awful racket for the past week or so. I knew this meant I'd need the Dreaded Air Conditioning Replacement but I wasn't sure who I could trust. Am SO glad I went with TemperaturePro!. The technician on site was courteous and respectful to my family; he explained (in plain English) what was wrong and what was needed. When the time came to make a decision re: which system to install, Robin spent an hour with us walking through the options and the pros/cons of each. It was clear she was looking for the best system for us for the money...and indeed, she recommended that we NOT choose the most expensive option as it didn't make sense for our needs. Their installation crew was amazing -- meticulous, quick, and clean. The work was done in a day, and Robin followed up a few days later to ensure the everything was okay. Truly, truly can't say enough good things about these guys; they've earned my business for life!
Our AC went out in the middle of the night last week and Temp Pro had someone out at 7:30 am and fixed it right away. The tech, Julio, was very friendly and professional. The price was great and he explained what was wrong in a lot of detail, you could tell he was very knowledgeable in his trade. Thankful they came so quickly, we have a 2 year old and it would have been a very miserable day/weekend if they didn't come so quickly.
Becky Hoffmann
4 years ago
Great company run by honest, caring people. They replaced my air conditioner a year ago and make sure it's running smoothly with regular tune ups.
Christie Yoakam
2 years ago
The team at AZ Perfect Comfort was amazing. Moving forward they will be my go to for all A/C needs.
Matthew Traylor
6 years ago
Julio and Terry were awesome. Any and all questions I had they were more than happy to answer and then some. It was a total learning experience in knowing how the units work and what does what. I highly recommend them to anyone!
Do not use this business! They wanted me to put in a new air conditioner for $7,000 and I got another company to fix my air conditioner for less than $400 They told me the part I needed was not available and I would need to get an entire new air conditioner. So I checked with another ac service who found the part and replaced it within 2 days.
Temperature Pro was able to come out on just 24 hour notice. The technician was very nice and professional. After just buying our first home, my fiance and I noticed that we had terrible airflow going to our master bedroom. We thought that we had a major issue that would cost a lot of money. The technician (forgot his name) found a piece of card board or foam that was blocking our vent. It was probably used to help airflow but became detached. We received pictures of the piece and airflow is back to normal. If you are looking for an honest company, that responds quickly, I would choose temperature pro all day!
I was impressed with both Justin and Fredrusso. Both with initial assessment and repair work. Had an older AC unit that had failed and needed replacement.
Christopher Elsberry
5 years ago
Az Perfect Comfort provides extremely informative service. I always felt I was getting the best value and service when that visit my house and service my AC.
Great response time and amazing service. They did an awesome job for us! Will call them next time for our A/C needs.
Marilyn Zangl
5 years ago
From start to finish they did everything they said they would when they said they would. Everything was cleaned up and removed. Our new unit is wirjipking great! Veterans discount available. Thanks for the great service!
Christina Elizabeth Interior Design
7 years ago
Temperature Pro helped me out when I was in need of some load calculations for an HVAC unit that was installed by another company. These calculations were required by the city to pass inspection yet my installer didn't have the program to give me this information. I contacted Temperature Pro and they came out the next day, did the calculations and had them to me in less than 24 hours so I could have them for our inspection. Their customer service and professionalism is top notch. I will be using them for all my future HVAC needs.
Walter McCrary
7 years ago
They came and fixed my furnace for $250 after another contractor recommended a $5000 replacement. They vacuumed up after they fixed the furnace in the attic and dust came down when they were going in and out of the attic. Most important though, they are a contractor I can trust.
Robert Wilson
4 years ago
Amazing service! This company is topnotch. Don't look anywhere else this is the company you want to use for all your AC needs.
If anyone is looking to change out their current unit, you will not only save money, you will be working with one of the best guys in the business (John). Highly recommend!
Ernest Guzman
3 years ago
Excellent service very professional. Mack the technician was very good explained everything .will definitely refer everybody to AZ perfect comfort. Thank you
William McCreary
3 years ago
i WOULD GIVE THEM 10 STARS IS POSSIBLE. MY COOLER FAILED
AND I CALLED AZ PERFECT COMFORT. THEY SHOWED UP IN ABOUT
AN HOUR. COOLER FIXED.IN ABOUT 30 MIN. NOW THAT'S WHAT I CALL SERVICE.
Local Locksmith
7 years ago
These guys are the BEST! They really responded fast and now I'm cool and that is what I love about them.
Nevio Murljacic
9 months ago
Very happy with the whole crew. Everyone was responsive and professional.
It was great experience working with this company, great team of skilled professionals Thank you very much and I have now great AC system
Showed up on time, did the job and left the place clean!
Very friendly, courteous service men! Very pleased with new system.
Rodney Bishop
3 years ago
Very fast on on-site, great service.
I definitely would use them again.
Nicolee Thompson
2 months ago
Professional and trustworthy!
Always very prompt and friendly, technicians are well informed and never pushy.
Randy George
3 months ago
***** 5 Stars
Always happy with their service.
christine hess
a year ago
Very impressive job
Brandon Slinker
2 years ago
Honest... that's all you really need to know
They say veteran owned but when it comes to service wise they are not professional at all, the guy came for service called another person and checked for the alternative opinion. He was not sure what to do at the time of service. And he charged more than 400 bucks and said my HVAC is not in good shape. When i checked with other provider on the same day he said he can fix it for 150$.
HVAC unit was running fine but it used to make some kind of screeching noise so I scheduled appointment for tune up. Service guy came said there was imbalance pressure, need to refill freon. For that he charged me 429$ and said there will be another repair suggested which is pressure switch. He said For pressure switch repair some one will be calling and gives me estimation. Lady from office called me and said it is going to be 1500$ to install that part. Seriously they are trying to get as much, they are not honest at all. I would not recommend this company at all.
Techs are knowledgeable and prompt. Our Trane system is over 11 years old but still going stong.
Larry Hellman
3 months ago
Brandon Bettis
2 years ago
robert klein
3 months ago
Laura Cameron
2 years ago
Susan McGarry
4 months ago
Douglas Nagel
3 years ago
Yakov Goldman
3 years ago
Alexandria Christmas
9 months ago
Theodore Chase
3 years ago
Preston Mayon
3 years ago
Lynda Williams
10 months ago
John Hathaway
2 months ago
Lawrence Norvell
4 years ago
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