Best in

Mathew and his trainee Eli were professional and helpful in pointing out potential caulking issues we may have in the future. Great crew and I would have them back again. Really appreciated how they walked me through exactly what our issue was and what they were doing to fix the problem. Great experience and great guys!

Honest company with good rates! The work completed was phenomenal, quick and accurate! Scott was very knowledgeable and I am so happy about hiring this company!!

Great experience and informative.

Second time using Rapid Rooter and they were great. Professional, friendly, reasonable prices, quick response time and you can trust them to fix the problem. Both times we had TJ as our technician and he did a wonderful job. Took his time to source out the problem, kept me informed and fixed our issues. We will always use Rapid Rooter when we have a issue.

I apologize - this WAS the wrong company. Thank you for responding!

Jesse was professional and prompt with the service. He was able to unclog our drain to the sewer and communicated with us throughout the process.

Under full disclosure, All About the Pipes, is our one and only Charlotte plumbing digital marketing client. We've actually turned away a far amount business as it wouldn't be fair to have conflicting opinions and priorities.

Anywho, I had an issue with the ejector pump at my house, which we've just bought 2 months ago. Didn't even know what an ejector pump was until 2 days ago until I got the smell of...is that what I think it is, run to the trashcan smell. One of the perks of our fancy new house (outside of a broken ejector sewer pump and faulty wiring and lots of other pleasures) was a home warranty. So when this thing broke I called them up ASAP. They sent out these 2 pluming brain wizards who were planning and prepared to tear the whole thing out of the ground to the tune of $3500. Seemed a bit off especially because they didn't look at it but whatever. So I call my friend and client Chris w/ AATP up at 6:30 or so last night and he says be careful and don't do anything crazy...I'll be in there first thing in the morning. So, Chris shows up on time like he said and jumps into descrambling my crazy story I'm telling him while he's tearing this pump apart. He immediately diagnoses the problem, which was a $30 part, goes and picks it up and installs it. All the while he's telling me how this system works and maintenance and all kinds of other plumbing related things in my house as well.

Bottom line. In all aspects of your life, work with people that you know, like and trust. Chris and the entire team at All About the Pipes are true professionals. Don't waste your time with anyone else.

John was super friendly, extremely knowledgeable and very professional. We will definitely be using them again for any future repairs!

Excellent service! The technician Tony was great and clearly cared about the quality of the service that he provided. Very thorough and patient with my many, many questions. I will definitely uses their services again in the future.

Service was a 10 out of 10. The Technician was very Knowledgeable and got the job done. He truly represented this company with his outstanding & award wining performance and professionalism.

I was very pleased and highly recommend Ritchie Plumbing. John was very professional, personable and priced right. He accessed the issue and throughly explained to me what had occured and actions needed to fix it. What set him apart from most is that he took the time to
reattach my toilet seat and to tighten my jiggling faucet. He was only there for a water leak.

We got a price quote from them and they came out to look at the job. The guy was rude and said he wouldn't put in toilets from lowes or Home Depot because they were cheaply made. He also would replace the vanity because he didn't replace the cabinet portion. On top of all that just to change the faucet, drain, and shower stuff on the bathtub/shower combo he said he wouldn't have to cut a hole in the wall to see if the valve needed to be replaced and that would be $700 without it being replaced and he couldn't give us a more in depth quote for that until he started. Basically is you don't buy from their warehouse then he won't replace toilets or sinks. They want to charge way OVER price to do things half ass because they don't replace that or won't. Company policy it is a joke and funny thing is I know people that use this company and highly recommended them and after this they said they wouldn't be using them due to the price gauge. What plumbing company doesn't replace the WHOLE vanity? He said we would have to hire someone to replace the cabinet portion and he would put the sink in. Needless to say we didn't hire them and I recommend nobody else hire them.

I highly recommend quality plumbing and construction. They are a wonderful group of people to deal with!

I was very pleased with Matthew. He came in, listened to the problem, checked out several possibilities and found the simplest solution. What we thought was a HVAC condensation problem turned out to be a blocked sink drain problem.

Charges over $700 for a dishwasher install??? Also, did not mount the dishwasher and it's slides out when using. Do not advertise that you know how to install a dishwasher and overcharge. I went with you bc I didn't want to keep sending techs out to my tenants house. I wish your company would explain price up front for this prior to entering the premises especially since this is your base cost. I have you coming back out today to have another installer to mount the dishwasher correctly. Please get it right.

Owen was very knowledgeable and professional. He fixed our pipes in no time at all and even gave recommendations on next steps. Would definitely call this company again!

Great service at a fair price

We had a bath room facet that had plagued us with a leak for quite sometime. John was not only able to fix it but showed me how I could take care of it, and how to order the part, should it happen again. Very, knowledgeable and personable.

We had a huge job at our rental house. The sewage line had collapsed and the entire line had to be replaced. Mike came and replaced the line, added two clean outs, and even surprised us by adding a turn off valve (very much needed but we didn't think to ask about that). He did all this work, along with his crew, in one day. The yard was graded and seeded after the project was done. Debra, in the office, kept me informed throughout the process. I highly recommend this plumber!

Unfortunately, my husband and I learned we had a leak in our house late at night. We attempted to call another 24 hour plumbing service company and they were rude and dismissive regarding our issue. E.R. Plumbing Services were kind and able to fit us in the next day. Bryan came out and was able to locate were the leak was coming from pretty quickly. Due to it being related to HVAC work we had completed the day before, he suggested and even waited until we had approval it would be financially covered by the other company. He picked up the materials he needed to complete the job (since this was HVAC-related, I'm guessing they don't normally stock this stuff on their trucks/vans) and completed the job. Bryan kept us updated every leg of the process, he insured the space he was working in was protected and cleaned up everything well, too. We are very satisfied with the overall work.