Description
All Hours Plumbing Inc. is a small family owned business with over 20 years experience in Charlotte NC and the surrounding areas. Brett and Tassie Eschert are the company owners and are married with two children. Brett has lived in the Charlotte area for 31 years and spends most of his free time volunteering with youth sports in the community.
All Hours Plumbing Inc. is based on the belief that our customers’ needs are of the utmost importance. We are committed to meeting those needs and as a result, a large percentage of our business is from repeat customers and referrals. Word of mouth is our best form of advertising!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Water heater repair, All Hours Plumbing, Bathroom & Kitchen Remodeling, Bathroom Sink, Broken Water Heater, Camera Inspections, Common Water Heater Problems, Drain Cleaning, Electric Hot Water Heater, Emergency Issues, Emergency Plumbing, Faucet Repair & Replacement, Garbage Disposals, Gas Hot Water Heater, Hot Water Heater Repair, Hot Water Recirculation, Hot Water Supply, Installation, Maintenance, Kitchen Remodeling Plumbing, Leak Repairs, Leaky Faucet, Main Water Line, New Water Lines Installed, Pex Piping, Pinhole Leaks, Pipe Burst, Pipes Installed, Plumbing Maintenance, Plumbing Problems, Plumbing Repairs And Installations, Property Management, Recirculation Pumps, Repair And Maintenance Services, Repair Work, Residential Plumbing, Sewer System Backups, Tankless Water Heaters, Toilet Repair & Replacement, Underground Sewer Repair, Water And Sewer Lines, Water Heater Install, Water Heater Repair And Replacement, Water Line Repair, Water Main Repair & Replacement,
Reviews
Gracion Smith
5 months ago
All hours installed our water heater about a year ago, the installation and professionalism was great. Recently we had an issue with the heater due to a manufacture error. Upon hearing the problem All Hours managed to find the part and come over to fix it very quickly. Knowing this was a manufacture issue they treated us very well and gave us an amazing deal. Highly recommend and will be using them anytime we have a plumbing issue as we feel they are respectful with honest prices.
Brett and Erich provided extremely prompt responses to my inquiries prior to the installation. The installation was swiftly and efficiently done at a reasonable price. It was also a pleasure not being subjected to any of the usual contractor cross selling pressures. I highly recommend without reservation.
Priscilla Villarasa
a year ago
Thank you Brett and Eric, you guys responded quick for a Saturday. We called many plumbing company and All Hours Plumbing was the only that called back and gave us a price over the phone. We sent the pictures of old tank and we told them the problem and they came to the rescue. They came within 30 mins of the call and they brought the new tank. Installed it, and finally we have hot water again. On top of that I had Eric look at our kitchen faucet because the flow of water was not right, i was asking why and he just fixed it on the spot. Great guys, very professional, clean work and we highly recommend them. They knew we had an emergency and didn’t give us any run around. Thank you Brett and Eric.
Feisty Unicorn
a year ago
I will have these guys as a contact in my phone - I would say speed dial, but that would make me sound old! Extremely responsive. Johnny was so thorough for a problem I had before. He made sure that I knew what the issue was and he resolved it. He went above and beyond on a Friday night and I appreciated his kindness and respect of my property. He took his shoes off and really wanted to help me. If you are looking for a plumber to help you with issues, call them! Another company helped me with the same issue in the past and never let me know what the issue was - just that they fixed it. All Hours Plumbing not only fixed it, but let me know what the problem was. Stand up guys and company!
We had a water heater that failed and flooded our garage. I called All Hours Plumbing and Brett was able to quote me over the phone and fit me in the same day. His team was professional and did a wonderful job. When they left, the new water heater and set up looked better than the original one installed by the builder. Would highly recommend!
We worked with Johnny he was awesome! We needed a toilet repair quick since we had guests coming to town and my neighbors recommended this company. I was very impressed with how fast he was able to fix the problem, his communication prior to arrival (gave me a friendly call prior), and his kind personality. I also felt the service was a good value for the time it would have taken my husband and I to DIY the issue and order the correct parts on our own. I will definitely be calling them again in the future!
We have the tallest toilet you can buy. It was spinning and rocking as the original installers used all plastic pieces and nylon bolts and nuts. Eric came out and solved it all with all metal flanges and bolts & nuts. We feel safe again. Highly recommend them!
From my initial conversation with Brett & his timely responses in text to Eric's professionalism and speedy solution, we will recommend them to all our neighbors and friends!!
The technician Eric and the owner were fantastic to deal with. When no other local plumbers would give me the time of day, All Hours Plumbing were literally at our house in an hour after my call. They diagnosed the problem with our fairly new water heater and were able to coordinate the warranty replacement with the manufacturer and a local parts supplier. The work itself was done in under an hour and the install was clean and efficient. Really good guys, definitely folks you want to trust with your plumbing work. Thank you guys!
Stephanie Roman
3 years ago
Brett and Eric did an amazing job. Our water heater kicked the bucket at 8pm on Wednesday night before Thanksgiving. Brett was fast to respond and give a quote. They did a great job, a beautiful installation, very professional, and had me up and running in an hour and a half on black friday. Will definitely hire them again for all my plumbing needs. The guys were super friendly and made me feel comfortable right away.
Thank you to Brett and Eric for fantastic customer serve and response time. Brett was able to find a replacement water heater during this time of shortages and install within 4 hours of our call and on a Monday! They communicated the process so we knew what to expect and left everything virtually spotless. We had a garbage disposer call just the week before and 5 stars for Johnny on that call. Brett, love your team. Thank you.
Maxine Anglado
2 years ago
I had surgery 6/25/20 and as always with great timing I had no hot water the next day!!! I called my neighbor since she just went through this she gave me All Hours Plumbing's number, Brett answered straight away I explained my issue and his response was we can be there in 10-15 minutes!!! I was shocked at the text I got 10 minutes later, they were there!!!!!!! And less than 2 hours later and the guys were done and I had hot water in an hour!!! Not ONLY was my problem taken care off but so fast, the guys were polite and wished me a speedy recovery!
ABSOLUTELY WOULD RECOMMEND!!!! Thank you again Brett!!! Way to make me believe in excellent customer service again!!
Katherine Gutierrez
4 years ago
We recently moved to Charlotte and needed a plumber to help with various plumbing jobs around our new home. I had an excellent experience with All Hours Plumbing. Brett was very helpful and flexible with my scheduling needs. Eric and Ricky showed up on time, walked through the plumbing projects with me, and gave me a quote before the work ever started. Eric was so incredibly helpful with explaining my plumbing questions about my new home. They completed the work efficiently for a fair price, left their shoes at the door, and were just overall nice guys. We will use All Hours Plumbing for all of our plumbing needs in the future.
All Hours Plumbing deserves more than 5 stars. Im not a review good or bad kind of person but I have to give Brett and his guys a pat on their backs. Hot water heater went out at 10am Thurs morning, by 12:30 that afternoon Johnny was out to diagnose the problem and give me a quote to replace my 15 year old water heater. I called Thurs evening to let them know I wanted to ahead with the replacement and they had it replaced with all new tank,piping,fittings etc by 11am on Friday. Very impressive,professional,fast, and competent company and staff. THANKS AGAIN ALL HOURS PLUMBING.?????
These guys are great. Replaced an old 50 gallon water heater quickly and professionally. Several months after installation, there was a minor manufacturer issue that was quickly addressed and fixed. Brett was great at communicating updates and scheduling services. Give these guys a call.
Alberto Santiago
3 years ago
Brett did a great job at giving a good price and installing my water heater pretty fast. Brett and Eric were great at installing my tankless water heater and they also did work on my second home down the street in the same day. It was a great experience from calling and getting a price all the way to Brett showing up for the county inspection. I would recommend him and Eric as they have a vast amount of experience and outstanding customer service skills.
Brett and Eric were able to answer every single question I had about plumbing issues that I had at my second home and about the tankless install. I could tell how much experience he had when the inspector for the permits did his inspection and was asking questions and you could just tell he has been doing this for years and providing great quality service. If your looking for a great price and outstanding service I would go with All Hours Plumbing!
Maciej Ombach
4 years ago
Brett and his team are great. Very knowledgeable and very responsive, they work quickly and efficiently. Brett always finds the time to explain what they're doing and how things work. All Hours installed a tankless water heater at our house, which required some additional piping, and we're very happy with the quality of work.
We live in the South Charlotte area and realized we had to contact a plumber for a water heater replacement. We called Brett with All Hours Plumbing to get a quote. Brett and Eric came out and were both extremely professional and friendly. We purchased a new tankless water heater and the installation went great. We have been very happy with our new purchase and would strongly recommend this plumbing company.
Recommended by a friend and I’m so glad we called them! Brett and Johnny were wonderful to work with and fixed our problem efficiently and thoroughly. Thankful!
Mary Beth Navarro
4 years ago
Brett is awesome! His crew installed a kitchen sink at my house recently. They are responsive, neat and professional and the prices are reasonable. He's also given me plumbing advice over the phone free of charge rather than come out and charge me for a visit. I would definitely recommend All Hours.
Robert Friend
3 years ago
Had All Hours Plumbing out today to install a toilet, 2 hose bibs, and a new pressure reducing valve under the house. Johnny was great, on time, and pleasant to work with. I was texted, emailed and called every step of the way. Their prices were realistic and I was serviced next day. Highly recommend. They will be my plumber going forward.
I can't say enough about these guys. Professional, friendly, timely, knowledgeable, courteous, and honest. All Hours Plumbing replaced my water heater and corrected previous installation errors. They were early to the appointment. Explained what they were doing and they held true to their original quote. I will not call any other plumber.
LP Custom Floors, LLC
3 years ago
Brett is great. Having a flooring company myself, I know it's hard to get good contractors. With Brett I never have a problem getting him to a job, and I know that the job will be done correct. All hours plumbing has done multiple jobs for us and we continue to have good reviews from our customers on Brett and his guy!! 5 start company.
I called Brett on a Thursday afternoon to get an estimate on replacing a leaking water heater. He walked me through the estimate and options and was 25% less than others. Then he said I will be there tomorrow and have it done before noon. It was done by 11:30 with very good quality. He walked me thru what he had done and how to operate. A Class service and value.
Had several plumbing issues that I needed help with, as well as some questions. Eric arrived right on time, and took care of everything. Much appreciated! Have used All Hours Plumbing in the past, and will certainly call them again with any plumbing needs.
Completely satisfied with workmanship & price. Brett & Johnny are extremely flexible and professional. All Hours will be the first business I reach out to for any future plumbing needs.
Working with All Hours Plumbing was a wonderful experience! Brett was passionate about his work, helpful to answer any questions I had and went above and beyond when I had questions about outdoor plumbing. You won’t be disappointed when you work with All Hours Plumbing. Excellent workmanship, great communication and all around wonderful experience!
All Hours Plumbing will be my go to company from now on! Fast service, quick diagnosis, and fast, efficient, reasonably priced work. My garbage disposal was leaking and Johnny was in and out in about 30 minutes. Weeks later my hot water heater wasn't working. I received the same great service.
While I was changing a toilet supply line I broke the CPVC pipe in the wall. Called All Hours based on positive reviews on Nextdoor. Eric came within an hour, on a Saturday. He did a great job and the price was very reasonable. I will certainly use them again for any plumbing needs. I highly recommend them.
Brett and his team really saved my yard and sanity. A pipe burst in my front yard early this week. The first place that came out, Charlotte Plumbing, charged $75 just to come out. They were fine, they gave me options and didnt really push anything on me, but they promised to email me quotes which they never did, and their price was almost a GRAND more than what All Hours quoted me for the same job. All Hours didn't charge anything to come out either, and Brett was really professional, prompt, and honest. He was able to get his crew out and fix my pipe the same day. They definitely have a customer for life.
All experiences with All Hour's Plumbing have been very good. They are responsive, timely, polite, and knowledgeable. Cory does a fantastic job of explaining the need-to-know details and is very efficient. RJ is also very knowledgeable and extremely pleasant to work with. Highly recommend both men and AHP! Excellent quality!
Cory Boudreau
2 years ago
All Hours is great and responsive. Within an hour of calling, Eric was at the house and our hot water line was repaired. He talked through the repair, causes, and preventive measures that could extend the life of remaining pipe.
Ryan LeValley
8 years ago
I cannot possibly recommend All Hours Plumbing any higher. Brett did exactly as he said in a timely manner for a great price. I only interacted with him over the phone and he was always very courteous. He kept my renters happy by getting the job done right and well. I am in the military and 400 miles away and I don't need the stress of worrying whether or not plumbing will get fixed correctly. Brett has now eased any stress that could come up as a result of managing a rental property from so far away. Talking to another trusted plumber(that is too far away to do the work), Brett met all the qualifications and the price range for the job and I couldn't be happier. He is my permanent plumber for any future work that I need done.
Monique McCullough
3 years ago
Brett is a really great person to work with. He is so knowledgeable and you will be in good hands with his business. You never want to have to call a plumber but it sure is nice to have a good one you can trust when you need them!
Brett and team were amazing. Very professional and helpful through the installation of my new tankless water heater. They were very thorough and made sure everything was running smoothly. Best plumber in the south Charlotte area!
Paul Szeglowski
2 years ago
We called All Hours after discovering a burst hot water pipe in our crawl space. Brett showed up to our house within 20 minutes and had the pipe fixed in no time. All Hours came highly recommended and we saw firsthand exactly why. Thank you!
Gerald Wilkins
7 years ago
Brett and David were terrific. Our 40 Gallon Rheem gas water tank in the garage had been leaking, and water was pooling at the bottom of the tank for about 3 days. Brett and David came out within an hour or two of the call, and their work was very professionally done. I highly recommend them for their service. Work was done in one day on 12/10/2015.
I had a minor but time sensitive issue with the fridge water line. After calling several plumbers, came across All Hours Plumbing via a Google search. The person I spoke with actually solved the issue over the phone and I was able to fix it myself. I had to write a review anyway because he was friendly, helpful, honest, and saved me time and headache. Would recommend giving All Hours Plumbing a try.
Brett got back to me same day on Sunday and scheduled Johnny to come fix two of my toilets in my new house, he came over and knocked out the work in a couple of hours! Very professional, wore a mask and took my health and safety into account, and would happily refer their business.
Thanks for the help Johnny and team!
Zach Scroggs
John Paul Galles
5 years ago
Called All Hours Plumbing late on a Saturday afternoon for a leak in the hot water pipe from the water heater and Eric arrived within a half hour! Professional with uniform, truck and tools. He was very familiar with this type of leak, replaced the pipe with new pex piping, and was finished within an hour for what was a very fair price. Not only was this the only company who could send someone out immediately (out of ten or more calls), but they had experience with this CPI Dura-Pex problem and explain it on their website. We are pleased to add to their Excellent reviews—Highest recommendation to this plumber!
While the service man was polite, they caused a leak and flooding to my house during the repair of a toilette without a leak. The owner hired flood medics to dry out the house, repaint and redo my bathroom floor. Approx a year later, the work isn't completed and it has been months since the Owner of the plumbing company has called or the owner of flood medics has called to ensure that the work has been completed. I need to have my home appraised now and my vinyl floor was put down crooked and they ran out of product so the entire floor couldn't even be finished poorly in the interim.
I don't have disposable income to correct this error and trusted them to correct the flood caused by their careless plumber. I will post pictures. I waited nearly a year to voice a complaint or express frustration with the lack of follow through and customer service.
I wouldn't trust either company to do, even the smallest job.
Our dishwasher was no longer draining following a kitchen renovation. It had been disconnected and then re-installed by another Charlotte based plumbing company (MJ). We had a feeling something wasn't done right. After explaining our issue to Brett on the phone, he was able to troubleshoot without making a trip out. It turns out MJ did not install properly, and had forgotten to remove a simple cap/plug on the disposal where our dishwasher connects. Brett thank you again for your time and help. You've earned our future business!
Christina Kaklis
4 years ago
Brett and his team were not only super responsive, they were very professional, forthcoming and honest about what I needed. There pricing was also very fair for a better quality product than what I could've purchased on my own through a big box retailer. Thank you guys for a job well done!!
Stephen Ostendorf
10 years ago
These guys are awesome. Very professional and yet down to earth. We had water seeping up from under one of our walls and couldn't find the source. All Hours Plumbing came out immediately and fixed the problem for a fair price. I would definitely recommend them.
I had a spigot on a rental property pop off and needed it fixed quickly for my tenants. Called All Hours Plumbing and someone was there in about an hour and did a good job fixing it, for a reasonable price. I will be using them again.
I had a dripping sound in my ceiling downstairs when my shower was on upstairs. I called All Hours, and a technician walked me through checking my drain for a clog.
Turns out, I had a huge hairball clog in the drain, causing the water to back up. All Hours saved me from spending a lot of money, and I really appreciate that.
If I do need plumbing help in the future, All Hours will be my first and only call.
Sandra Jensen
3 years ago
Brett and Eric went above and beyond at All Hours Plumbing and had reasonable prices, good communication, and exceptional customer service. Very patient and helpful with my many questions. HIGHLY recommend.
Todd Arostegui
6 years ago
Couldn't be happier with the level of service we received. Team showed up on time, price was what was quoted (no surprises), cost was SIGNIFICANTLY lower than the next two quotes, and the quality of work was excellent. We would certainly not hesitate to recommend this group to anyone.
Excellent service!!! Excellent communication and professionalism! Reasonably priced and honest! We had a major repair and were in search of a company who would do things right and not take advantage of us financially-All hours plumbing was our solution! We are very pleased with the services provided! Highly recommend!!!
Even though I have to go through my warranty company (and use their plumber who couldn't come for another 24 hours), Brett came over, shut off the water to my dying water heater, and was able to help me understand my options for replacement and repair. If I can use them in the future, I would.
Kristen Howard
5 years ago
I refer anyone who needs a plumber to All Hours Plumbing. They're prompt, courteous and honest. They don't recommend services or replacements that aren't needed. Nice people to work with.
Frans Tegroen
5 years ago
All hours is a joke name We called for emergency help after our water got shut off while we were on vacation and got Brett - couldn't have been more unhelpful and antagonistic. Go elsewhere for your 24/7 emergencies.
I highly recommend All Hours Plumbing, Inc! Brett and his coworker did a great job installing a utility sink in my garage. Thanks again!
Bret has always been on time for his jobs and given me honest prices. The quality of the work exceeds anyone out there. I do not use anyone else
Ginger Griffeth
3 years ago
Eric and Brett were able to accommodate very quickly. They texted and called ahead of time to coordinate, and they provided pricing up-front. Much appreciated!
Aline Trudell
5 years ago
I called All Hours Plumbing when I had a broken pipe. They came out right away and fixed the problem . I would refer this plumbing company as they were on time and very professional.
Came right out and gave me a free estimate. After a few more decided to go with them ,they gave me a good price and scheduled me for the week no problem did a good job
This company does a great job. Have used them several times for years. Always quick, responsive, & easy to work with. Great service.
Excellent service, Very reliable, Quick followup and reasonable repair cost by provider. Water heater problem was resolved.
Artem Paskhin
9 months ago
Excellent service and fair prices! will definitely recommend!
Angelyn Mathews
8 months ago
Always great response and fixed all issues at first visit. Awesome!
Henry Lorraine
3 years ago
These guys always answer the phone or call back quickly. They do good, fast work and are reasonable. Thanks All Hours!
They worked me in right away. I was so appreciative of their efforts!
Gabriela Moalfa
7 years ago
Great company, highly recommended. Thanks Brett, Erick and John!!!
Quick! On time for appointments with reasonable prices.
Honest Knowledgable and always available.
Highly recommended.
Excellent plumbers. They're a class act
I apologize - this WAS the wrong company. Thank you for responding!
Gary Winchester
2 years ago
My go to plumbers.
Lucien Jans
10 months ago
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