All About the Pipes Plumbing

High-quality Installation went very well. Replaced a 12-year-old leaking gas water heater with a new Bradford White brand 50 gallon. Very happy with the results..Mary, the owner, is phenomenal, and Alex and Noah, the installers, are fantastic.

My husband and I just finished a major renovation and added two full bathrooms. One of the bathrooms consisted of a large custom steam shower. We started planning this project about a year ago. After doing about six months worth of research on plumbers in the Charlotte Metro area we elected to use All About the Pipes. We called the office and spoke with Mary. She was incredibly nice and told us that she would have someone reach out to us soon as possible. Within an hour Chris, the owner of the company, called and we arranged a time for him to come out. I have to say that it's not every day you have the owner of the company come out to look at a job. Chris was incredibly nice and took the time to look over our plans very closely. He made several suggestions and left us with a few options we never even considered. Within a few days Mary called and told me to check my email and that we should have received the proposal. The proposal was very thorough and very reasonably priced. We gave the thumbs up and they started a few weeks later. In one day his crew had both bathrooms rough plumbed. they are incredibly meticulous in all that they do and left the jobsite spotless. As soon as everything was finished they were here immediately and finished installing all of the fixtures. Chris took the time to walk the job and answered all of our questions. He took the time to make sure everything was perfect before he left. Everything turned out awesome! We are very happy customers and will not hesitate to call Chris and his team in the future. THANK YOU!

Definitely Call All About The Pipes Plumbing!! Mary is the nicest and most honest person. She was able to determine the problem with my sewerage instantly. She told me right away that she was going to work on my issue to get my pump repaired. She found my motor and schedule same day service . I highly Recommend this company. I am so grateful for this expertise and honesty Mary and her team is who you want to call for a trusted inspection and Job.

This is the best plumbing business in Charlotte. Mary is a wonderful owner and all of their work is good quality at a great value. They really care about their customers and always go the extra mile. There's really no other reason to use anyone else in Charlotte.

Sunday evening realized kitchen and bar sinks were having major draining issues. Submitted request via email. They called me first thing Monday morning and juggled their schedule to accommodate us. The tech, Dustin was great as was his colleague that also was there. Both followed Covid procedures. The owner was extremely helpful on the phone to help us too. Had a follow up visit the next morning and all went smoothly. Very dependable, prompt and quick to help us when we were having plumbing issues. I highly recommend this company. Good people.

I have dealt with many contractors that have performed maintenance and repairs on my home. Many are good, some are average and a few have not done well at all. I rarely write a review, yet the high quality of work and service I have consistently received from All About the Pipes Plumbing warrants a little effort on my part to let others know what great work they do. From small jobs to a large repair they have been professional in terms of their assessment of the issue, proposed remedy, execution of the work and a fair price. From Mary Geiger in the office, to Chris and Dustin in the field, they are a first class company. I encourage others needing plumbing repairs to utilize their services as they have earned their accolades from me and I consider them a trusted contractor that I feel confident in taking care of my home.

I was doing a small kitchen Reno and needed help moving a sink drain so I got multiple quotes from local plumbers and Dustin with all about the pipes was definitely the most knowledgeable, helpful and friendly. His quote was very fair for the work requested. Dustin also came the day of the work to make sure everything went smoothly. I have already scheduled to use them again!

We had a issue with our toilet that we wee having a difficult time resolving. We contacted All About the Pipes and they were exceptionally helpful, advising us on how to DIY the problem more efficiently. We also had to cancel and reschedule twice due to our work schedules and they were very accommodating and flexible. All About the Pipes clearly cares about what they do and their ultimate goal is to help the customer above all else. We were incredibly impressed with their demeanor, professionalism and responsiveness, and would highly recommend them for any plumbing needs you may come across. 5 stars!

I called, All About the Pipes a couple of days ago, and spoke with Mary about a possible leak in my bathroom behind the wall of my shower. Mary, diagnosed the issue over the phone and said not to worry, that it was the hot water pipe contracting and not a leak.
I was impressed with her knowledge and professionalism. I have not used this company in the past but will be using them in the future for any plumbing needs!
Thank you,
Mary

We had 3 drains that were slow to drain. I had tried all I knew to attempt to clear them. Called All About the Pipes and Mike came the next day. Very knowledgeable and professional.. He explained all the steps he took to clear the issue. We have an older house with older plumbing so he finally was able to determine that the single blockage was affecting the two sink drains and the shower drain as well. By accessing the problem by way of the vent in the attic he cleared the obstruction with the result that all the drains are clear and emptying quickly and as they should.
Mike was efficient and thorough, and I couldn't be more pleased with the work he did.
Great job!

I researched a number of plumbers to replace my hot water heater. The reviews, Angie's List and more gave me confidence in their skill, competence and integrity. They were also lower cost than two other estimates, so I chose them. The staff was very helpful and professional and patiently answered my many questions. Very pleased with them and highly recommend them.

These people are amazing and extremely helpful. Mary explained things thoroughly and went out of her way to accommodate my schedule to get our pipe problem resolved quickly.
Dustin did a first class job on our repairs and made sure to rule out other potential problems before leaving.
First class operation.

Recently did some repair work at my home with a leak and various troubleshooting. The work became more complicated than originally projected and our 2 techs and the company as a whole handled everything extremely professionally, going above and beyond to support our needs and ensuring customer satisfaction.
We will use again and I highly recommend All About the Pipes

Chris and Mary are heroes! I was surprised to see my studio floor soaking wet this morning. Apparently, the master bathroom sink drain pipe in our older home had rusted completely through and all of the water my wife and I had used this morning had seeped through the floor to my studio below! All About the Pipes has been my first call for over a decade, and within an hour of my conversation with Mary, a plumber was on the way. And not just any plumber - all of theirs were on other jobs - so Chris, the owner of All About the Pipes showed up. Within an hour or so he had the P-trap replaced, had a new faucet installed, had cleared the water lines of air and reset our re-circulation system! I know full well that Chris had better things to do, and could have easily just put me on a wait list. But that's just not how they roll. And for that I am very grateful!

Dustin came as scheduled... which beats the competition already! Took a look at issues in our half bath and kitchen sink. He told me how long it would take and the cost. Both were exactly as he explained, again surpassing their competitors. We will be calling All About The pipes for all of our future needs!

I turned to AAP after a big name competitor told me my tankless water heater was dead and quoted me $10k in new equipment. AAP came out, determined that the water heater was repairable, ordered, expedited and installed the replacement part - a $45 replacement igniter. Dustin was friendly, professional and even went out of his way to make the repair late one afternoon to save us one more night without hot water. Will be using again.

We had a copper pipe major leak on Christmas day. Called AATP early the next morning and got a friendly receptionist who was able to quote me an approximate price to fix (ended up being ~10% below quoted (They also provide an additional $15 discount if you're on Angie's list, which unfortunately I'm not)). She was able to get the technician on-site within 30 minutes of my call. Technician was courteous and friendly, and quickly fixed the problem. Will be using them as my default plumber and highly recommend them to others looking for a good plumber.

This company is very responsive and really knows their stuff. I had an issue that wasn't urgent but I needed fixed in order to cook. They fit me in the very next morning. I was so excited. Other companies told me next week! They were here on time and did a great job. They even checked on a couple other things for me since they were here. I highly recommend!

These guys are great. They were super responsive, honest, and did a great job helping us in a timely fashion. They made a proper diagnosis and we wish we would have found them sooner. Will be our first contact from here on out.

Mary the owner of All About Pipes Plumbing company is a RARITY
As a business owner myself I know the value of placing Honesty and Sincerity ahead of money and profits
I will be a forever customer
Thank you

Hands-down the worst company I have ever dealt with!! Could not fix the same problem at our house! We have paid a lot of money and the problem still exists! When we asked for them to come out and fix it correctly the owner Chris said they will no longer come to the house and work on our pipes!! Stay away from this company!! They never fixed it right the first couple of times but kept taking my parents money! We will be calling whistleblowers and using the full extent of my job at the Better Business Bureau so that nobody else will have to experience this !!!

I was referred to All About the Pipes by dozens of local families on a community facebook page and could not have been more pleased. They were prompt in coming out, quickly diagnosed a problem we had experienced for 2 years (and previous plumbers missed), and fixed the issue. Our technician even went above and beyond putting in a safety strap on part of the water heater where one was previously missing just because he noticed it wasn't there. Will absolutely be a repeat customer and happily refer others in the future.

These guys are great. Had them come do a routine flush on my tankless hot water heater that they installed (no issues, works great) and they were fast, answered my questions, very knowledgeable, and friendly. Even installed some new washer connections I had purchased but not yet installed. Perfect, prompt, and great service. That's a win in my book.

They responded quickly and didn't charge us for the first visit because we needed to order a part. As soon as it arrived, they came put quickly and only charged for the 2nd visit.

Under full disclosure, All About the Pipes, is our one and only Charlotte plumbing digital marketing client. We've actually turned away a far amount business as it wouldn't be fair to have conflicting opinions and priorities.

Anywho, I had an issue with the ejector pump at my house, which we've just bought 2 months ago. Didn't even know what an ejector pump was until 2 days ago until I got the smell of...is that what I think it is, run to the trashcan smell. One of the perks of our fancy new house (outside of a broken ejector sewer pump and faulty wiring and lots of other pleasures) was a home warranty. So when this thing broke I called them up ASAP. They sent out these 2 pluming brain wizards who were planning and prepared to tear the whole thing out of the ground to the tune of $3500. Seemed a bit off especially because they didn't look at it but whatever. So I call my friend and client Chris w/ AATP up at 6:30 or so last night and he says be careful and don't do anything crazy...I'll be in there first thing in the morning. So, Chris shows up on time like he said and jumps into descrambling my crazy story I'm telling him while he's tearing this pump apart. He immediately diagnoses the problem, which was a $30 part, goes and picks it up and installs it. All the while he's telling me how this system works and maintenance and all kinds of other plumbing related things in my house as well.

Bottom line. In all aspects of your life, work with people that you know, like and trust. Chris and the entire team at All About the Pipes are true professionals. Don't waste your time with anyone else.

A+ rating. Called yesterday after a pipe burst. Came out and fixed with in an hour. Mike was awesome, top notch customer service. Will use in the future, highly recommend! Thank you!

When the tack arrived he was almost an hour lateWhen I first met him during covid-19 he offered to shake my handAnd you had noAnd you had no mask or gloves onAfterHe did not provide anyHe did not provide any of theShe got bit by ants at the curb turning the water off and then claimedShe got bit by ants at the curb turning the water off and then claimed he couldn't perform anyShe got bit by ants at the curb turning the water off and then claimed he couldn't perform any of theI have now sinceMy suggestion would beMy suggestion would be to

Found these guys on Angie's List. We needed a basement sump pump and the main pressure valve to the house both replaced. They explained everything that needed done and they cleaned up after themselves . I would recommend this plumber to a friend or neighbor.

Great Service Company. AATPs has worked in my home and for my business and my customers. The service technicians are prompt, courteous and professional. Mary is so great on the phone!

I will always recommend this place to anyone , she runs a good honest place.

She is not out to charge an arm and a leg!

I called them and gave them my name and number and they never called me back.

This is an absolutely awesome company. They are thorough, professional and fairly priced. I would recommend them to anyone!

Looked online and said open 5-8, but just the park was open, no rides, been several times to try to ride things but never open

From the estimate to the completion of the work, they were professional and responsive. Great work.

Chris is a great plumber and a great guy. I highly recommend hiring All About The Pipes!

labor rate is $147.00 per hour. a bit steep imo.

Excellent Service! Always prompt and courteous!

Very professional.