Description

D R Jordan Plumbing Heating & Cooling is a family owned second generation local company. Our goal is to provide the highest quality workmanship possible. Also we strive to provide a high level of customer service. Our prices are fair and we try to find a option for everyone. D R Jordan wants to create a relationship with our customers built on trust honesty and reliability. As a smaller company we believe we can treat our customers and employees with the respect all deserve and continue to be service business people trust and call when in need of services.
Thank You from our team

SERVICES

A/C system repair, HVAC system maintenance, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Plumbing Service, Ac Repairs, Air Conditioner Repair, Air Conditioning Repair, Bathroom Repair, Broken Pipes, Drain Cleaners, Emergency Heating Repair, Emergency Service Available, Filters Clean, Full Service Plumbing, Garbage Disposal Installation And Repair, Gas Leak Detection, Gas Line Repair Or Replacement, Heating And Air Conditioning Maintenance, Heating And Cooling Repairs, Heating And Cooling System, Home Plumbing Services, Hvac Repair, Hvac System Maintenance, Kitchen And Bathroom Plumbing, Kitchen Garbage Disposal, Kitchen Repair, Kitchen Sink, Leak Detection And Repair, New Water Heaters, Pipe Breaks, Plumbing Contractors, Plumbing Installation, Plumbing Leaks, Plumbing Repair, Repair Jobs, Repair Problems, Residential Drain Cleaning Services, Residential Plumbing, Same Day Service, Sewage Backups, Sewer Line Repair Or Replacement, Sewer Main, Shower & Bathtub, Valve Replacement, Water Filtration, Water Heater Help, Water Heater Installation, Repair, And Replacement, Water Leak, Water Meter, Water Softener, clogged shower, clogged tub, drain cleaning, emergency plumbing service, gas pipe inspection, high water pressure, low water pressure, new toilet install, plumber in charlotte nc, sewer pipe cleaning, sewer pump repair replace, tankless water heater install, tankless water heater repair, unclog kitchen sink, unclog main sewer line, unclog sink, water heater service, water pressure inspection,

Reviews

Zach Jones

2 months ago

Reed was great. He set up the plumbing to my newly renovated kitchen. I had bought a new faucet that had a manufacturing defect that Reed had brought to my attention. After I purchased a new faucet he came back out and installed the new faucet free of charge. Great Customer Service. Will use again in the future!

Jenn G

4 months ago

Very happy with Mr. Jordan’s services. He replaced our downstairs hvac system. Good communication, detailed and clean. Will use again as needed!

Zac Keelo

3 months ago

Reed was awesome! Fixed and capped a gas line sticking out of the wall. Very knowledgeable. Great price great service!

Stephanie Shackelford

a year ago

We were very happy with our experience with D R Jordan plumbing. We had a major issue with water backing up in our sewer lines which was causing the water to come up through the drains and not drain properly. We were so happy when Reid called and said he could fit us into his busy schedule. Reid’s price point was better to than the pricing compared to some of the bigger companies. He fixed our issue with minimal effort. Thank you very much for the great experience. Would definitely recommend this company if plumbing is needed.

Gary Lee

4 months ago

I called around for estimates and they were prompt, price was reasonable and installation was flawless. I recommend them for plumbing services.

Ralph Thomas

a year ago

I had D.R. Jordan out to service my tankless water heater and diagnose a problem with a kitchen faucet. Reid is honest, professional and personable, and the work was done quickly and thoroughly. He will give you a straight answer and helpful suggestions. I would recommend him for any plumbing repair, issue or service.

Jay Hoekstra

5 months ago

Reid was great to work with, highly recommend. Great customer service, very professional, and helped in a timely manner.

Mike Yates

6 months ago

Mr. Jordan did a great job repairing our water heater and a few other leaks. Reasonable prices and fast professional service.

Quentin McCall

a year ago

Donald from D. R. Jordan Plumbing did a wonderful job replacing my pressure valve (I think that's what it's called) in my garage. It was causing a very loud whistle whenever I ran water in the house. Now I can flush the toilet and wash clothes without letting my neighbors know.

He was very friendly, professional, and did a very clean professional job. I highly recommend him. I will most definitely use his services again, if required.

Aaron & Tennille Wright

a year ago

Reid was the most professional gentleman and we truly appreciate the service and information he shared during the visit. He found our leak and repaired it. He even gave us suggestions about other projects. He was timely, and very educated about his job. Thank you Reid for everything!!!

Tina Moses

a year ago

Reid came to repair leaky outside faucet he was quick, responsive, very personable, fair pricing, he was mindful of my flower bed and cleaned up promptly behind himself. Will certainly use him again.

Samantha Reynolds

3 months ago

Very responsive and helpful in fixing our plumbing vent pipe in our attic!

J G

5 years ago

Excellent customer service! Our AC unit went out at 6pm on a Friday afternoon and they were at our house and working on the unit with in 30 minutes. Not only was he here in 30 minutes he had the parts the next day getting us back up and running. Other companies would have taken two day to get out to evaluate the issues and another two to three business days to get parts. If you want quality service do not hesitate and call them now! Thank you for you service.

Len Mora

9 months ago

Reid was extremely friendly and informative. I hope to never need their service again, but look forward to using D.R. Jordan in the future.

Victoria Osborne

5 years ago

This whole company is awesome. I called Sunday evening about a leak and was told someone could come out 8 am Monday. Matthew showed up at 8 am on the dot. He quickly diagnosed the issue (a hairline crack in the pipe leading to my outdoor spicket) and quoted me a price BEFORE doing any work. They offer 5 packages for that service, from Band Aid all the way up to Platinum-- I was most impressed that he didn't try to sell me anything more than what I needed. He had to cut a small piece of my drywall due to the location of the pipe but let me know beforehand that he had to do this so I had the option of saying no. He explained everything he was doing and had me watch some of the process so I could see exactly from where the leak sprung and how he was fixing it. This is my first time using a plumber in Charlotte & I will never use anyone else. There was no service fee and my total was less than two hundred. I couldn't be more impressed or pleased with this service.

Jon Mills

4 years ago

I spoke to Reid at DR Jordan Plumbing today regarding replacing polybutylene pipes in my house. He was amazing to speak to. He was very insightful and gave great advice. I recommend you give him a call when you are in need of a plumber. Thank you Reid (hope I am spelling your name correctly)! - Jon

Jess Ariel

5 years ago

The only reason why I gave 4/5 stars was because he arrived an hour and a half early to the appointment and caught us unprepared! Otherwise a great experience, very friendly and upfront. He explained everything he did and made sure we knew what we were paying for. He also provided us with options in the quote. I would definitely recommend them as your go-to plumber!

Mary Cali

7 months ago

Absolutely phenomenal. He's done many other jobs for me here and at my prior residence. He's my heat/air/plumber!0

Brian and Erin Krueger

5 years ago

Working with DR Jordan was a great experience. We have a sewer main problem on a Saturday. Needless to say - YUCK! I reached out and the owner answered the phone in 3 rings and talked me through what was going on. He said he would be in touch in 30 minutes if he could squeeze us in. He came to our house - quickly diagnosed the problem - cleared the line - scoped the line and found where the issue was with a backfallen line meeting the city sewer. He used a locator to mark the issue and helped my husband and me get everything back in order. Plumbing issues are never fun but he kept our spirits up and educated us as well! We will definitely use DR Jordan again (hopefully with no plumbing emergencies!)

C MOORE

5 years ago

Over promised on scheduled arrival time. Issue was laundry drain backing up, slow drain. If they don't fix it, you don't pay.
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Friday had appointment with Matt for 3PM. By 4PM no show. Followed up with office. Job Matt was on took longer than expected. He lost track of time. Forgot to call. Reed came over at 5PM. Did initial Level I and Level II drain augering. Not successful. Took about an hour. Presented solution to cut out wall and install clean out tee. Making it a Level III service call. Rescheduled for Saturday at 10AM with Reed. He had a couple of quick calls that morning before then. No charge.
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Saturday morning, Reed called before 10AM and said he was running late. Matt was going to come over and do job. Matt arrived by 12 noon. We reviewed plan. Matt laid down ground covers from front door to laundry room and access. Did work. Got drain pipe cleaned out and flowing. Also cleaned drain in half bath that had slow draining sink. Cleaned up. Everything working fine. Took about 2-1/2 hours. We selected Bronze plan. 6 months warranty.
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Both technicians were cordial, professional, got job done, and made sure cleaned up before left.
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Fortunately, we could be flexible with our schedule.

Ra “n/a” Ka

10 months ago

Reed has done a terrible job! Very sneaky, unethical and worse, a messy fella! We had to hire someone else to fix his mess!

Carl Barlow

4 years ago

Reid Jordan from DR Jordan plumbing promptly came out and quickly successfully dewinterized the irrigation system. When I started the irrigation system after he'd left one of the sprinkler heads in an area-3 zone was defective and blew off. I called him back and he said although he didn't work on sprinkler systems he'd come out and see if he could fix it without charge based on an on-the-spot exam. He showed up promptly and diagnosed the problem: a broken sprinkler head. He then gave me a number to call for irrigation service and replacement of the broken head. In summary, I can't even imagine how the service could have possibly been any better. He's definitely my Number-1 guy the next time I need plumbing service!

Thomas E

5 years ago

Needed corrugated pipe from main gas line into home replaced. Had already cut away drywall to expose said pipe. Asked for an estimate and was told they would send someone. Tech called me on way said they would do estimate but if I chose not to use them would charge $79. As a first time customer I have no idea if they would have given me a fair estimate or not but a bit unreasonable to think I have to pay them if they come up with some ridiculous $$$ amount for repairs. Several other local co were happy to give free estimates and complete the work.

That said they were very polite & may do great work. Just wary of businesses that are unwilling to sell themselves on their services to develop a customer relationship.

Matt Contento

5 years ago

We had Reid come out to the house twice to work on some heating issues. He was extremely friendly, polite and knowledgeable. Reid went the extra mile that I am not sure other companies would do. He also explained what he was doing, why he was doing it and even showed me what he was doing.

Timothy Brown

6 years ago

I needed an immediate repair to a gas water heater so I called DR Jordan and they were able to repair the water heater within 24 hours and on the weekend. Reid was very professional. I will recommend DR Jordan to all my friends and family.

John Aycoth

4 years ago

We had our Water Heater Replaced. We got same day service.
Matthew was on time, Courteous and knowledgeable. He gave us all our options with out trying to up sale us. We would highly recommend D.R.Jordan.

Jacob Robinson

5 years ago

Call D.R. Jordan if you want timely, professional, and affordable service! I had an issue with my HVAC and called D.R. Jordan. They came out same day, diagnosed and fixed the issue, and made sure I had a good understanding of what they did. Couldn't be happier! Their business card now hangs on my fridge!

m bondurant

4 years ago

Kelly was a huge help over the phone. After speaking with her we realized that I was being quoted way too high by another company. Matthew came to my house that same day and replaced my ancient water heater in a very quick and professional manner. I would absolutely use this company again.

Chris Dunegan

a year ago

D.R. Jordan was available quickly, technician arrived on time and was professional and neat, they were clear about their pricing structure and charged what I believe to be a fair price.

Mariama Alhassan

5 years ago

I called this company and got immediate response, and Reed arrived at my residence promptly, he was very professional and knows his job very well. He fixed the problem within no time and did a great job. I would definitely recommend this company to friends and family and would use this company if I ever need to

Lena May

5 years ago

The team at D.R. Jordan is great to work with. Timely and professional. I have had about 3 times where I've needed them, and they were out within 24 hours - no problem. Highly recommend.

Chase Gomez

a year ago

Very promt! Called me right back and took care of my clogged sink, And it being the 1st of the year was no issue. Will definitely call him again.

Jessica Viana

5 years ago

Honesty, reliability, and craftsmanship are hard to find in this day and age. This company has it and we will never go anywhere else. They saved us from the heat of the summer after being let down by our home warranty company when it came time to replace our AC. Thank you!!!

David Blough

5 years ago

A Sunday afternoon and D.R. Jordan came out within 30 minutes. Traits not always prevalent in today's world is who they are: integrity, totally honest, and just good people who take their business and reputation very seriously. Call them and you won't be disappointed.

meaghan k

5 years ago

thank you , thank you !! Matthew of D.R. Jordan was fabulous !! solved our crazy issue , easily and he's so knowledgeable. Who knew our AC unit drains into the same sink lines of an upstairs bathroom ? He did, solved our overflow/back flow issue....I'm a believer in the quality, workmanship and expertise of D.R. Jordan and his team !! I will call them again, and again !! Love the fact they are 24/7 and neighborhood offices .

Roger Viquez Jr

5 years ago

We were caught in a pinch due to our hot water heater leaking. We needed to replace it ASAP with a young infant at home. We called around and everyone continued to say not available until Wednesday or Thursday. This company and technician came the same day ( on a Saturday)and replaced our hot water heater. will definitely be using them for our future needs.

Anthony Chillura

4 months ago

Very prompt. Very professional. Definitely recommend

Joanna Street

6 years ago

We contacted him for a valve replacement and he was great. He explained what he was doing and what to expect from it. We are very grateful for him and will recommend him to friends if they need a plumber.

Marilyn Voelker

5 years ago

We would recommend D.R. Plumbing. He was able to fit us in quickly when we needed to get our house ready to sell. He was kind and very knowledgeable.

Jim

5 years ago

I was very pleased with Matthew. He came in, listened to the problem, checked out several possibilities and found the simplest solution. What we thought was a HVAC condensation problem turned out to be a blocked sink drain problem.

Carlo Mutuc

a year ago

Plumber came and fixed the drain in no time. Told me tips on how to prevent more clogs and how to clean up after dirty water had gotten underneath the cabinets.

Hugh Kinsey

a year ago

He was quick and professional. He provided lots of useful information! I would work with him again.

Ron Marek

3 months ago

Honest and dependable. Very professional.

diane haas

6 years ago

Reid came right on time, same day service, was knowledgeable about problems and reasonably priced. I would definitely call him again with a plumbing problem.

Bethany Richey

5 years ago

Too bad I am not able to give more than 5 stars. Highly professional, on time, VERY reasonable pricing and easy to schedule a service time. Matthew was on time and explained everything thoroughly.

Lee Teeter

4 years ago

DR Jordan was on time, very professional and honest in the evaluation of our problem and what was required to fix it. I would recommend them to anyone,