Description
When you need an emergency plumber near me in SouthwestCharlotte or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Sump pump installation, Toilet installation, Toilet repair, Water heater installation, Water heater repair, All Types Of Drain Cleaning, Backflow Services, Bathroom Sink, Battery Backup Sump Pump, Broken Sump Pump, Circuit Breaker, Dishwasher Installation, Drain Cleaning Equipment, Drain Cleaning Machines, Drain Fields, Drain Leak, Drain Lines, Drain Opening, Drain Problems, Drain Snake, Drains Clear, Emergency Flood Service, Emergency Serviceavailable, Flooded Basement, Flooding Prevention, Free Estimate, Frozen/Burst Pipe Repair, Grease Trap Treatment, Kitchen Sink, Leach Field, Location Change, Pipe Restoration, Preventive Maintenance, Repair And Replacement, Rooter Service, Septic Tanks, Sink Repair, Sink Repair & Installation Services, Site Evaluation, Sump Pump Services, Unclog Drain, Video Camera Inspection, Video Camera Line Inspection, Washing Machines, Water Clean Up, Water Extraction, Water Supply,
Reviews
Had a challenge with my toilet and I called because of the amount of great google reviews. It was also closest to my house. They picked up right away and was able to schedule a technician to come to my house in the next two hours.
The tech came 1 hour later and I was highly appreciative. The solution was easy and they had the part (it was just a broken handle). It cost me less than $200 and I appreciated that they did exactly what I needed they did make future recommendations about what could need to be fixed in the future.
I will definitely keep them in mind when I need another plumber.
David Strickland
a week ago
Jeff Ramos was very professional, polite and courteous. He took time to explain the process and then worked diligently to resolve our issues. Further corrective action will needed and he was very helpful ensuring I understood the next steps.
joseph sherbino
4 months ago
The specialist refused to acknowledge the issues we were having prior to Roto-Rooter being called. He claimed that the water heater was overheating and tripping the safety switch. I have done manual resets a couple of times and knew what he was referring to. However, he turned the thermostat down (which is also something I, as the homeowner, am capable of doing) and reset the power and charged us $312. When we addressed the concern of the water heater still not able to maintain hot water for more than 10 minutes, he continued to repeat that the water heater was overheating. Again, the specialist didn’t acknowledge the concerns we gave him, and then charged us $312 to do something he could have just mentioned to me. Oh, and our water heater is still not maintaining heat. This was indeed a waste of money and I regret paying.
Jeff is great and very professional. He explained every thing in detail and advised me on how to ensure clean lines in the shower and sink drains and powder room toilet. He also let me know the fill valve needs to be replaced which I greatly appreciated too!
Hindu Priest
4 months ago
Recently we had a drain clogging issue out side of my house. We called Roto-Rooters for Drain cleaning service. Technician arrived with in 4 hours and they called every 1 hour and updated us about technician availability. The technician is knowledgeable and he diagnosed the problem in less than 5 minutes and he told me its very common issue and happens to lot of people. He cleared clogge with in 5 to 10 minutes with a power tool. I am happy with the process but only reason why I am giving 3 star is because of there prices. Its very expensive, I paid $520+ with tax for the 10 minutes of work. For small jobs they should price reasonably to make it affordable for small home owners.
And final surprise statement from technician its cleared as of now but it can clogge again anytime soon ?
Tuwanda Jenkinson
2 months ago
Jeffrey who was training Omar came when promised. Jeffrey was very knowledgeable and informative and answered all my questions in a way that I understood, not to mention he was able to fix our kitchen drain clog. Thanks
Marcus Legette
a month ago
The 2 gentlemen who arrived at my residence were VERY professional and was knowledgeable about the job at hand. These 2 were also VERY respectable and in my opinion, they’re both an asset to the company
Daejnarosa Camacho
a month ago
There was a leak in the main valve and a plumber was able to come within the hour and tighten it. He was professional, knowledgeable and arrived on time. Will absolutely recommend them to friends and family in the future.
Anthony Schiano
a month ago
Terrence did an outstanding job. He was very professional, courteous and efficient. Roto Rooter is lucky to have him as an employee.
Jeff was incredible and not only made sure our lines were cleaned and treated, but helped us to diagnose a separate issue with our dishwasher failing to drain. Will absolutely be calling these guys again!
Trying to find a plumber on a Sunday became a big challenge. When I finally called Roto-Rooter they offered me an appointment within a couple hours of my call. The plumber was on time and took care of my problem in a timely manner. He was very polite and professional.
Norberto Sanchez
4 months ago
Second time I use the company in a week this time for a faucets installation. Perfect job. Timely and organize. Thanks for being such a professional company. I will continue to use their services.
Charges over $700 for a dishwasher install??? Also, did not mount the dishwasher and it's slides out when using. Do not advertise that you know how to install a dishwasher and overcharge. I went with you bc I didn't want to keep sending techs out to my tenants house. I wish your company would explain price up front for this prior to entering the premises especially since this is your base cost. I have you coming back out today to have another installer to mount the dishwasher correctly. Please get it right.
Denise Lorraine Davis
2 months ago
Really happy with service provided by Jeff and Omar. The issue was serious and required a lot of knowledge and patience. Glad they were the team scheduled to come to my house. Very grateful for the quality of work and clean up. Roto-Rooter has top notch technicians!
Brian Coyne
10 months ago
I called this business to repair a plugged main drain that I had already diagnosed for them. The first technician arrived around 5:15 pm which was great as I had called within the hour. he had some issue with the toilet and his equipment broke at 50 ft., attempted to repair but left (he was very nice/polite). He offered to clean the excrement from our bathroom using our own towels and mop (is this industry standard?) but left partial remains that I am still cleaning. The second tech arrived around 7:15, said he went to 60 ft, and left around 8:45. He offered me an upgrade to the seal of my toilet for $375. Does not seam right after breaking the seal? While timely, the services were very overpriced at $675 (with a $75 off coupon!) despite the proposed upgrade charges. I would not suggest this company unless you are in a hurry which I was. Too much corporate overhead to compensate for fair service.
Wonderful, cordial people to work with. Patient, explain everything and offer different options.
Carol Kendrick
a month ago
I couldn’t believe someone came so quickly and the gentleman who did the work Vala if I spelled that correctly was the kindest, personable yet professional. Thank you so much
Jessie was amazing !!!! Extremely patient and great customer service ! Will definitely use this company again if everyone is as great as Jessie !
Both reps were very professional. Took the time to explain in detail what had occurred. Even provided tips on how to maintain and prevention. Rep was able to snake the drain and open. Appreciated the extra effort taken to snake 2 additional times after clearing to assure immediate issue was cleared. 2nd rep also took camera down the drain and showed me 1st hand what was being seen. Appreciated that transparency. Service was excellent!
Heather Mucci
4 weeks ago
Responded quickly to an emergency clog, cleaned up and answered questions as they went. Would recommend.
Alicia Watts
2 months ago
Very professional. Price was more than I would have thought for what they did but they were upfront with the price. No hidden fees.
Mary Anne Vulcano
10 months ago
I scheduled a backflow preventer check as required by the city. Roto Rooter was on their list of approved vendors. The technician was on time. Very polite. Followed instructions. When he presented me for a bill of over $300, I was surprised but I thought that all of the vendors recommended by the city must be similar. I found out later that some smaller companies will provide the same service for under $100. In addition, I had my own irrigation service checking the system a week later to install a new sprinkler control. He noticed that the backflow preventer was shut off. This is the first time I have had a negative experience with this company.
Brittany Winfrey
a year ago
Muana was outstanding! Very polite and professional. He came out to help me on Easter Sunday and was able to take care of everything I needed in about 2 hours. Made sure everything was cleaned before leaving and walked me through what the issue was and what he did to correct it. Tested multiple times before leaving. Excellent!
The technician was good at his job and courteous. My only issue is with their dispatch service. I had a time a lot selected between 12 -2 pm. It got to 3:10 pm and I had to call to find out where they were. They told me a tech could be out in 45 mins but since we were closing in an hour I opted for the first available the next morning.
Stan was dispatched and arrived within one hour of my call. He was very polite and very knowledgeable and did not waste any time getting the main line unclogged. He did a thorough job after that to check everything in and under my house where he discovered a main line break which had to be addressed.
Although sad for me as insurance doesn't cover the break from normal wear and tear...I was very happy with the service I received from Stan.
Stan was very helpful and he explained what he was doing and why. Showed me what he was doing and what to look for. walked me through the process and that he was prompt and on time. was mindful or residence and cleaned up after himself. Gave various recommendations for preventive care. I would definitely recommend their service and Stan.?
Quick and did what they said they would to replace 10 feet of sewer pipe in my yard. It took two guys about 3 hours. I was charged $7,100. I had my back up against the wall with a sewer problem and feel like the company took advantage of me.
Ronny Reddig
3 months ago
They were so late the first two days that I had to cancel. It was waaaaaay to expensive for how much work was done.
Mollie Berkeley
a year ago
Guy was appropriately friendly. Got right to work and very efficiently unclogged my drain. He was in and out of my house in right at 30 minutes. Even with a $75 coupon I got off the internet my charges were over $400. I felt like it was very expensive. I have had other service calls that took longer and were way more involved and took much more expertise for much less.
Steven Wilson
9 months ago
Roto-Rooter is replacing my neighbor's external sewer line. They decided to dump half of the dug-up dirt on our yard/driveway. They also, without our consent or prior knowledge, inspected our sewer line to see if we had similar issues. They may do great work for their customers, but these actions were totally unprofessional.
Christopher Kobee
2 years ago
I was able to get a same day appointment(actually within hours). They were quick and professional. My repairman, Stan, was fantastic. He was professional and knowledgeable. You could tell he was not giving a company line. Stan was trying to help and give his honest opinion. Stan gave advice on how to help going forward. Instead of trying to push more products and services, he advised how you can do things yourself or if we wanted what he could do to help.
Call and ask for STAN!!!
I had a slow draining septic line out to the road. After inspecting the line Stan found that the leak was actually at the road. He called the city and said it was an emergency. they camE out and asked him too PROVE where the back up was. So he removed the toilet for the second time and fished the camera down the line with the radio signal. He proved to them At was not in MY line, but in the road. He waited there for them and then had them agree to fix the problem as well as install a clean out. Stan went above and beyond anything I could have asked for. He spoke to the city one my behalf and knew what he was doing. Hats off to STAN AND ROTO ROUTER!!
Charlene Hastings
2 years ago
Excellent service from the company. Quickly received an appointment with a confirmation call. The repair person called when he arrived. He listened to my explanation/concern. After signing the contract, he went right to work. Once problem resolved he explained what had happened and what he did to repair. He even drew a picture of the problem. He also cleaned the area that he worked in, putting supplies back under the sink. I will use RotoRooter for next service. Mr. Johnny was awesome!
Stan came to check our main sewer line and he went above and beyond to help me understand every step he took and to insure I was comfortable with what he was doing. He was very professional and gave me great advice. If we ever have an issue again I will be requesting Stan!
Excellent service! They've become my go-to for handling plumbing repairs on short notice. I had a leak and they were able provide same-day service. The technician was on time, professional and got it repaired quickly!
Had Adolfo and Oscar from Roto-Rooter in Charlotte at my residence earlier today for an emergency plumbing issue and these two young men are fantastic! Came in, introduced themselves, both dressed in clean pressed uniforms and got right to work. I offered them food and drink but they worked non stop for over five hours. When they finished up, Adolfo showed me the pipe issue that was causing the problem and already had someone lined up to call me in reference to replacing the problem area. Roto-Rooter supervisors, these two men represented your company and themselves very well today. Great job men, I thank you!
deborah burley
a year ago
The people we worked with could not have been more knowledgeable, compassion and understanding. The situation seemed over whelming to my 84 year old Mother. With the assurances and prompt service received, we were able to get her back into her home! These people care for others. In this world today it’s sometime hard to find kindness involved in business .
Root-Rooter was very responsive and showed up very quickly to unclog our sewer line. Stan did an awesome job and was super helpful. This group is highly recommended.
lakeithra peterson
2 years ago
AJ, Lee, Rich, Tyler, Adolfo was amazing. They came out and was very professional. This was my first time using this company and they made this process very smooth. Also made me feel comfortable throughout the process. I would highly recommend their services.
Stan was amazing. We suddenly had issues with water backing up in a ground floor tub just has family arrived for Christmas. Stan was here within an hour of us calling for help. He was incredibly knowledgeable, took extreme care in his work and detail in explaining what he was doing. As an HR Executive, I observed Stan demonstrate many leadership capabilities that would be a great benefit to your business.
Priscilla Fermin
8 months ago
I needed a water shut off valve replaced. They were available the same day. Pricey but he did excellent work and I needed the issue resolved.
Tried to tackle clogged drains in one of our upstairs bathrooms on my own, but was not able to make the fix. Called Roto Rooter who quickly took my call and dispatched a plumber to help me. Stan, the plumber, arrived in the timeframe told to me and quickly determined the cause of my problem. After working the snake through my drain lines from up in the hot attic, the drain lines cleared and all sinks became fully functional again. Stan was very professional and courteous in his demeanor and work effort. He seems to be a person genuinely concerned with solving the problem and helping the client. Job well done.
After realizing no drains in our house were draining on a Saturday night, we called Roto-Rooter and Stan showed up shortly after. Stan was so informative, beyond helpful, and thoroughly explained the issues that we were being faced with. He was SO knowledgeable, fixed the problem quickly, and provided helpful tips and tricks to prevent our issue from happening again. We could not thank Stan enough and will HIGHLY recommend him to anyone who finds themselves in our situation. He’s incredible!!!!!
I had Roto Rooter clean one of my toilet drains. Adolpho And Oscar we’re “OUTSTANDING” to work with. Very professional and thorough. Adolpho was very knowledgeable on his work.
Amparo Barahona
2 years ago
Jeff and Joseph were amazing, these guys came in and found the problem. They were able to relate to us and found the root of the problem then explained in a customer friendly way. We had instant confidence in them to complete the job. Customer service skills, general knowledge and experience were an A+. Fixing the issue and generating trust in the company for future business. Above expectations, an amazing experience. Oh and water is draining so now my business here at the Airbnb is restored. Thanks to both of them, amazing experience.
I called them because both of my sinks in bathroom was clogged up they came out within a hour of me calling and did a great job. Noah was very friendly and had knowledge about the services he provided. This was my first time using them and anytime me or anyone I know that may have a plumbing issue they will be hearing from us. Thank you so much again and you guys are awesome!!!
Steffan Hutchison
2 years ago
Tyler and his teams' work was phenomenal. They were extremely knowledgeable and personable. I never felt that I was getting swayed the wrong way and they were upfront with me about the severity of my issue. I would use them again in a heartbeat due to their response time and transparency.
Courtney Armstrong
2 years ago
I had a plumbing issue that resulted in water damage at a brand new office building. I was panicked and felt sick to my stomach. I wasn’t sure what the next steps were going to be. Roto was quick to respond and get someone out to my property. Eric walked me through the process and helped access the damage. I instantly felt better because he was very knowledgeable and able to answer all my questions. He helped me understand the process. Sena arrived shortly after to begin the repair. He was so kind, professional, and really worked hard to make sure that the job was completed in a way that exceeded my expectations. I would recommend them to anyone looking for high quality, professional service delivered in a kind and compassionate way.
After calling 5 other recommended plumbers and no one returning my call with the exception of one who was out of town and could come the next day, I had an emergency on Sunday when my washer drain pipe started filling up after doing a load of laundry and it was gurgling and started to leak down the wall. Luckily it stopped overflowing once the washer stopped but I knew it should not wait until the next day so having prior experience with Rotor Rooter over past years I called and they were out within an hour and had the work completed within an hour. I still have not received a call from the other plumbers and I greatly appreciate their quick response and attention especially over the weekend. They did a great job, no contact service, very clean.
Jocelyn Richardson
2 years ago
Roto Rooter (and Adonis in particular) was great- I called in the morning, they were out same day afternoon.
I was using roto-rooter for a second opinion and I’m glad I did, Adonis was able to fix my issue for half the price I was quoted from another company and he was very knowledgeable and friendly while fixing the issue.
I will definitely use this service again!
Muana was awesome and very helpful when our water heater had issues. He went over a few options and had the repair done promptly and cleaned up afterwards. Will definitely use again.
The service was great. I installed a new utility sink and cabinet in my laundry room. The existing pipe was to short and leaking. The repairman diagnosed the issue, provided a quote and then completed the work.
He secured the drain, measured then cut a new longer pipe and then installed it. He also secured the faucet.
The leak is gone and the sink and faucet are working as expected.
I would definitely recommend ROTO-Rooter plumbing and water clean up. I called them, explained my issue and they had someone out within an hour. The estimate was fair and the repair guy was very professional.
I would definitely call them again.
The plumber came the same day we called. We had a toilet with a leak, and needed 3 bidet attachments installed in our bathrooms. Our technician was courteous, hard working, and thorough. He checked behind himself 3 times. I appreciate his hard work.
Scott Campbell
2 years ago
Jeff H, Tech 1080 was absolutely outstanding! He was extremely knowledgeable and professional. Jeff was very friendly, and he took the time to ensure things were kept super clean and neat. He answered all of our questions without hesitation, and he was a pleasure to interact with! Keep up the superb service!
Ardeshir Razmyar
2 years ago
Adolfo Tabora came and helped us perfectly! He unclogged the laundry and kitchen drain and provided us with a very professional suggestion on how to prevent this to happen again. He was very professional, friendly and on time. Would definitely recommend him and ask for his help in future uf needed! By the way what he did comes with 6 months guarantee!
Thank you!
The repair man arrived very quickly. The job was much more involved than originally anticipated. He did a fantastic job and we appreciate him getting a shower draining again!
We had an emergency plumbing issue and Roto-Rooter sent out a team that took care of clean-up, fixing the failed pipes inside the house and corrected the problem outside so we would not find ourselves in this situation again. Sena our plumber(tech #3355) was incredible!! I would highly recommend him to anyone in need of service in the Charlotte NC area. He removed close to 70 feet of cast iron pipe in a 2' crawl space and replaced it with PVC. The job took 3 days but he strategically made sure we had some working areas throughout the project.
We had a major sewage back up in both of our public restrooms which caused us to have to close our business until it could be resolved. After attempting to snake without any luck a technician named Adonis came next and after surveying the situation explained our options using a hydro technique. He explained the advantages and risk involved. It was Adonis professionalism and confidence that reassured us that this was our best option to take despite the risk. Needless to say our clog is cleared with no damage and we have resumed business as usual.
Robert House
2 months ago
Guys we're excellent However thought price of and parts and labor too high
Jonathan Williams
2 years ago
Van, our plumber, was very professional. He got here ahead of schedule and completed his task in an extremely timely manner. He observed social distancing guidelines and wore appropriate PPE. Which my family truly appreciated. If i need to call professional plumbing again, I would call Roto-Rooter for sure. Hopefully they would send Van again.
Pat Krok-Elder
8 months ago
Eddie Ramos and Adolfo Tabora were excellent!! They did the problem shooting, fixed the issue, showed up when they said they would, were respectful, I would recommend them to anyone!!!!
Ryan Van Wingerden
2 years ago
Adonis cleared our underground corrugated pipes. He was professional. The cost for the service is based on time yet he worked hard and quickly while also being thorough. I also felt like he worked around our house and property with care which can be difficult to come by these days. Satisfied customer.
Jeff and Omar provided Excellent service, very knowledgeable, courteous, and polite service.
Ron (#2143) was great! He unclogged a drain line was not easy though he kept at it until it was working great again. I appreciate him coming out so quickly and his experience! Thanks Roto-Rooter!
Alfredo Perez (Alfred MD)
2 years ago
Amazing these guys even rescue wild life! Van is an amazing employee and kept us safe while we rescued 8 duckling from a storm drain! He deserves a raise! Thank you Roto-rooters you saved the day!
I had a visit a few days ago after having a clogged drain needing an auger. Roto-Rooter arrived and got it unclogged and I was able to continue to use the sinks and showers in the house. The visit was not cheap, but worth their 6 month guarantee. A few days later same issue and folks came by and inspected kitchen sink as well as garage where it was overflowing. It's been unclogged and drained and I'm glad they have a service guarantee.
Drew and Debs McDonald
2 years ago
We contacted Roto-Rooter to get an estimate on a cracked waste pipe in our crawl space. They sent a tech who arrived within the two hours and was very nice and professional. He was able to assess the situation quickly and arranged for an Excavation Specialist to come out as it turned out to be a bigger job than we expected. Richard Benante was very nice and did a thorough inspection of the problem. He was able to clearly explain the problem to me and gave me an estimate which was lower than what another company had quoted. I would highly recommend using Roto-Rooter for your plumbing needs.
Van has been to my house twice now to fix two seperate plumbing issues. He is always do professional and helpful. I am grateful for all of his hard work today and that I will be able to use my kitchen sink tonight!
Mauna was outstanding, professional, considerate of our property and did a great job! He is definitely an asset to your company and a great ambassador for roto rooter as well!
Rebecca Peters
2 years ago
Eric Dalagan and his team are amazing. We have had two issues with sewage water that have been a nightmare but Eric and his team made all better. I cannot say enough good things here - but know you couldn't be in better hands. Incredibly professional, very caring and compassionate, very prompt with immediate service - I am extremely thankful for Eric!!! A+ Roter Rooter on service and employees!!!!!
Colleen Johnson
2 years ago
Rich and Jeff came to locate our septic tank. They were super knowledgeable and personable which made the experience great! After having a terrible experience with another company we were relieved that they found our tank quickly and explained everything they were doing. Thank you!!
Melissa Barnes
2 years ago
We were very impressed with the service we received today by Roto Rooter. Stan was very professional and gave us recommendations to ensure our system is well maintained.
Sergiy from Roto-Rooter was awesome.
Very professional and work was great.
He found my clog that ran about 25 feet under my house with his drain auger and cleared out the clog quickly. He cleaned up everything and gave me some great advice on pipe maintenance.
Martha Almonte
2 years ago
Excellent service. Respectful of property. Honest, trustworthy and got the job done. Clogged drain cleared from 10 years of sludge and junk. Highly recommended to clear up any slow or clogged drain issues. Including clearing up any potential tree root issue's by sending camera down main drain. Thank you Jeff from Roto Rooter!
Aimee Phillips
2 years ago
Amazing job!! Aiden was very professional and friendly. Our problem was complex and he found where the issue was and made the extensive repair. Very affordable, I will definitely use them again.
Heather Pickett
2 years ago
Jaime was very professional and cordial. He knew exactly what to do and gave me the exact amount upfront before he did the work, including the discount listed on the Google website. I was thoroughly pleased with the whole experience!
Heather
Susan Richardson
2 years ago
Johnny was very professional and kind. He unclogged my toilet for the usual fee (which was a little expensive, but worth it) and also voluntarily offered to adjust the water level level for me, which was set by my apartment complex and was the root cause of the issue. I highly recommend Roto-Router and Johnny, in particular.
They had the blockage out and cleaned up super fast!
Ankush Kumar
6 months ago
They fixed my toilet and leak. So far so good and no issues as of now.
Excellent service. Stan was very knowledgeable and efficient. Super nice guy that is clearly passionate about his job, which makes a troubling event much easier to handle.
Roto-Rooter Plumbing came out on December 31, 2020 and they gave me a time when I call and they were right in time. Aiden did a good job and very professional. I will try them again if I need plumbing repair.
Jalyse Chanel’
2 years ago
GREAT SERVICE! Jeff H. (Tech 1080) was excellent, he was very verbal and communicated well with us & let me know exactly what the problem was after he listened to me explain. I’m thankful that he took the time to actually listen to the problem & didn’t try to guess and trial and error the situation. Thank you so much Jeff!
Catherine Horgan
2 years ago
I used their pet rescue service and I have to tell you it was absolutely amazing! Lizzie arrived so quickly and was so caring and gave us such peace of mind. Honestly, my life line.
Van was very professional and courteous. He did a great job and explained. Customer service should have been more accurate with the time as they were 4 hours late
Tammy Larrimore
2 years ago
Stan was very professional and polite and explained everything in detail. The company is blessed to have him working for them! Great job!
Stan was my representative and he did a great and thorough job explained his process and how to help prevent it from future problems , Highly recommend Stan .
beggie beggie
2 years ago
Noah cleared an tough clog out of an extremely long pipe. He was polite, communicated well, followed safety standards, and cleaned up afterward. I was very impressed and would call Roto-Rooter again, THANKS!
Louise Hargadon
2 years ago
They cleared out the backup from my house that led to the sewer. Very very professional. Arrived on time. Would definitely recommend this company and Adolfo in particular. Very pleased!
Donald Sanchez
3 years ago
The service technician arrived early and quickly diagnosed the issue. He was courteous, professional, and pleasant to deal with. I would use them again and encourage others to do so as well.
calvin harris
2 years ago
Adolfo was my service representative. He was on time and very very knowledgeable about drain clogs. I have two story home with a basement and it was not clear where the drain stoppage was located. The downstairs sink had a backflow of water even though we didn’t use it and the stoppage was coming upstairs. Adolfo took his time and worked thru the problem without guessing but using his technical experience to locate the clog and use the auger to unclogged. I was very satisfied with Adolfo and will use roto rooter again only because of his expertise. I have used several plumbers before in this home in 19 years here, however none has been as professional and efficient as roto rooter.
The technician arrived a couple hours late, but that was due to shortage of plumbers. When Stan got here, he was very courteous and informative. Would recommend.
Mali Fair
Shomari the Service Technician (#6633) was very professional and knowledgeable. He helped me locate my French drain clean out and sold me some Pipe Shield to help prevent future problems. Would recommend him a roto-rooter to anyone with plumbing problems.
KillTech Megiddo
2 years ago
Ronald came out and fixed a leaking pressure-reducing valve. Got the replacement done in a real timely manner and was real friendly the entire time. Roto-Rooter has earned my business going forward.
Eddie Goodwin
a month ago
Quick and efficient the technician was polite and on time.
Gregory Council
2 years ago
The technician was friendly, professional and efficient in his work. I appreciated that he explained even what needed to be done to take care of any future issues. We would 100% use them again
Adonis put a lot of effort in working on our problem. He explained what he was doing and kept me advised of his progress. He is a pleasant person to deal with and very competent in his work.
Volodymyr Sushyk
2 years ago
The plumber, Sergiy (7775), was very professional, he showered up on time, and did the job very quickly. I had overall great experience and would recommend Roto-Rooter Plumbing to all.
Used snake to clean main sewer line out to the street. Drain is now clear. Adolfo did a very good job. Very pleasant to work with.
page turrittin
2 years ago
Jeff R. and the rest of the team did an amazing job fixing our plumbing problem quickly!! He came late at night and gave great explanations and updates as he was completing the job. Thank you!
Taylor Stanfield
a month ago
Stan did an awesome job!
Valerie Patterson
2 years ago
Stan responded to my call and made my repair in a timely manner. He was very professional and knowledgeable. Excellent service!
My basement was flooding and one of Roto-Rooter’s employees showed up within an hour of reaching out. He unclogged the drainage system, showed me pictures, and let me know what to do to prevent it again.
Randy Mckinnish
2 years ago
The two gentlemen who took care of my problem were very professional, punctual, and helped me understand where my issue had originated. All while being in protective gear and maintaining social distancing. Great job guys! ?
Stan arrived right on time and was extremely thorough and professional. Would highly recommend him and Roto Rooter to anyone looking for a plumber!
george mauney
2 years ago
Working fine. Stan was the best and most conscientious service guy I have ever had. I will ask for him if I have another problem.
karen campbell
2 years ago
Stan was my technician and he did a marvelous job- quick diagnosis, quick to repair the problem, and very mindful of all COVID-19 protocols
Melinda Simpson
a year ago
Dalton was very knowledgeable and really traced down the issue. Very professional and polite. Thank you for such wonderful service.
They did great work and very professional. 3 hours late over the quoted time window.
Craig Picerno
2 years ago
Aiden was courteous, thorough, and efficient - a true professional. I will request his plumbing expertise from Roto-Rooter anytime I require a plumber I the future.
Ramon and his crew were very professional and tried to work with us as best as possible. We were thoroughly appreciative for the work that they did.
Roosevelt Frazier
2 years ago
I used Roto-Rooter to replace a hot water heater in my home. The job was done in an outstanding manner and the technician Butch was a 5 star performer.
Stan is the man. He was very helpful, honest, and thorough. A true and trusted expert. Thank you Stan
Technician removed my old water filter and replaced with a new.
We had water damage and they arrived that day to dry and clean area and repair pipe. Very responsive snd professional
Service was prompt and Dennis was quickly able to fix the issue as well as identify another that needed immediate repair. Very satisfied with the experience and Dennis. Thanks!
Adonis came to thejob prepared and fixed the problem. He is a very personable worker. I would recommend this company again to anyone.
Muons was efficient and professional. He worked with me financially to provide me with a offer that best suits me.
Came when promised, explained the problem and reviewed the cost up front. Maybe more expensive than others, has a 6 month guarantee for the unclogging the kitchen drain.
Called and came the same day. Did what they had to do in a short time. Everything went well with no problem.
Van was amazing. Great service, and very knowledgeable. We will only use Rotor Rooter for all future issues.
Robert Robinson
2 years ago
Ron was very professional and explained everything before he performed the job. I’m very pleased with Rotor Rooter service.
Colton Ballard
2 years ago
Noah was here in a very timely manner and was one of the most professional individuals I have worked with since we bought our home!
Muana (technician 1164) was so kind and professional. I’ll be using him again.
Crystal Sullens
2 years ago
I manage an apartment community and when we have a leak that maintenance is not able to repair, they are able to get us fixed same day and the technicians are very friendly and professional.
Jennifer Martin
2 years ago
Jeff and Luke came out to unclog drain pipe from the house. They explained everything every step of the way. Very professional and friendly. Would use again!!
Great customer support. Great technicians. Were very polite and explained the problem, fix and coat up front.
My dad (Henry Allen) used them today and said that they were very prompt and quickly fixed the problem. Would highly recommend them.
David Houston
2 years ago
Stan was on time, very professional and very knowledgeable. He also took the time to clean up thoroughly afterwards.
Danielle Ravon
a year ago
Charles was great! Helped me with my shower so quickly. Such nice service:).
They did a quick and excellent job!
Ginger Markham
2 years ago
Van was really helpful and got our drain unclogged. He was already home for the night but came back out to help us.
Good work from a focused & capable tech... forgot to use the $75.00 Discount coupon that the first tech on Tuesday had taken from me without returning .. I will call for this tech in the future..
We had great service with Stan. Quick, professional, and informative. Would use again.
Van was a very helpful technician. He was able to find the outside sewer line and unclog fast.
The tech was very professional and came out on a Sunday to replace my water heater.
Stan got to the job site very fast and did a great job!! Very professional ?
Taylor McGee
11 months ago
Technician was fantastic. We will certainly use again.
Guillermo Torres
2 months ago
Vale Did a great job
Robert Lemmons
2 years ago
The gentleman that came out was very polite and kept His safe distance and would recommend you to others have a great day thank you
Nikkie Gilchrist
2 years ago
Excellent job well done! And Awesome customer service received!!! Will recommend to anyone! Thanks!
Landa Hamilton
a year ago
Adoph was very nice and gave us the best information to correct problem and insure it is done correctly
Andres was amazing with helping us diagnose our plumbing issue! Technician #3585
Liam was excellent, professional and knowledgeable everything qas fast! thank you Liam!
Jenny Betancourt
3 years ago
Very helpful and fast. A little pricey but overall great service. Sergiy was awesome!!!
Cleared stoppage in toilets and tub/shower
Victoria Privott
a year ago
Great service! Gave me good advice for maintenance.
paul vezolles
2 years ago
Adonis was highly knowledgeable and did a great job explaining everything.
They were fast and timely! Would for sure use them again.
Very corgel and personable , did a great job and would recommend services to anyone!
Very good service. This was an emergency and the technician was very helpful.
Patti Woodard
4 months ago
Had a wonderful experience.
Ricky Simpson
2 years ago
Quick service! Adonis had us back in business in a matter of minutes!!
Very professional went the extra mile did a quality job would refer again
Kenneth A Wright
a year ago
Very perfectionial employees, work done in a timely manner
Donna Penninger
2 years ago
Noah was very professional and efficient , and a pleasure to work with. Thanks very much.
Anthony Kustura
2 years ago
Ronald showed up in an emergency, explained the solution & gave us a quick fix!
Judy Simmons
3 months ago
Tech was excellent!
Cheryl Grinnell
a year ago
Izzy came out and took great care of us.
Terri Carroll
9 months ago
Eden was friendly Fast and clean repair
Heather Kaiser
a year ago
Stan was very knowledgeable, professional and efficient
Michelle Matthews
2 years ago
Same day service, on time and professional. Great work!
Jessica Rubinski
2 years ago
My technician, Van, was very knowledgeable and quick with the repairs!
Scott Sweeney
2 years ago
Excellent and fast, great service and would hire again
Showed up on time. Very nice and informative.
Kristen Mccall
a year ago
Very professional and helpful. Will use again
Eric Howard-Nelson
2 years ago
Liam was amazingly helpful and professional
Charles Nachman
2 years ago
Technician Stan was very thorough.
David McKinnon
2 years ago
all fixed Stan did an excellentj ob.
Unclogged outside drain. Left everything clean and neat.
Great customer service. Fast and efficient
Julie Campbell
a year ago
Very prompt and courteous.
Great job very fast well done
Michael McDonald
a year ago
Gas range gas pressure regulator replacement
Betty Tyndall
2 years ago
Drain running smoothly again.
Billy Freeman
2 years ago
drank working great now
James Sprowles
6 months ago
Toilets ran over
Heath Walters (CAG_Gunz)
2 years ago
Van was a pleasure to deal with.
Calvin Mccullough
2 years ago
Very good ?
Natalie Lance
2 years ago
Geraldine Springs
7 months ago
Warren Graham
8 months ago
Tonnell Oliphant
2 years ago
Aryn Lamberson
2 years ago
Carlos Castro
2 years ago
robert campbell
2 years ago
Patrick Shaw
9 months ago
JoAnn Sieburg-Baker
2 years ago
Jovon Dorian B.
a week ago
Jeffrey Stout
5 months ago
Tresean Lindsay
2 years ago
Melody Baldwin
a year ago
Sharon Henderson
2 years ago
Felicia Cummings
a year ago
Michael Argento
a year ago
Pamela Howard
2 years ago
Kwame Larbi-Siaw
a year ago
Sylvester Catclaws
8 months ago
Debbie Mahoney
2 years ago
Alyssa Mouton
2 years ago
Tyisha Johnson
2 years ago
Reperzelle Ware
2 years ago
Susannah Barr
2 years ago
Tiffany Murray
2 years ago
Martha Calderon
2 years ago
Tomiyo Isogai
3 weeks ago
Jonjulo Franklin
9 months ago
Shannon Christenbury
2 years ago
Magdalyn Lowe-Smith
2 years ago
Roger Hunter (The Wingman)
2 years ago
Janice Taylor
3 months ago
Brandon Dehner
2 years ago
Mildred Santiago
a year ago
Ronnie Flehan
2 years ago
Michael Borsody
10 months ago
Patrick Mlauzi
2 years ago
jacob mclerren
2 months ago
Patricia McKinney
2 years ago
Lynn McIntyre
2 years ago
Bill Jeffries
2 years ago
Jefferson Davis
2 years ago
Veronica Williams
a year ago
Jennifer Francis
2 years ago
Lisa Mahoney
8 months ago
Justine Shelton
7 months ago
Courtney & Karen Long
2 years ago
Mason Sorrels
2 years ago
Ryan Prudhomme
2 years ago
Jacqueline Celecia
2 years ago
Madison Carpenter
2 years ago
Romaine Camera
2 years ago
Daniel Sieger
3 weeks ago
Tyler Lamberson
2 years ago
Andrew Reinken
2 years ago
Robert Nibarger
2 years ago
Raymond Stingley
2 years ago
Tony Anthony
11 months ago
Adam Luther
10 months ago
Shaked Bar-Tal
2 years ago
Jurgen Buchenau
2 years ago
Huguenel Jean Noel
a year ago
Kristie Smith
2 years ago
Yolanda Sanders
2 years ago
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