Best Home Clean in Phoenix AZ

Technician Steph provided a thorough check inside and outside my house for termites. She explained what she was was looking for and why it was important. Very educational! Upon observing no evidence of termites I was pleasantly surprised to learn that no further action was recommended other than annual reinspection. No sales pitch to recommend products and services that I did not need. Bills has proven to be a competent and honest business worthy of my trust.

Jose and Dak exemplify true customer service. They were on time, efficient and friendly. I highly recommend Urban Desert to anyone seeking pest control services. Jose and Dak's knowledge and expertise as well as great customer service are priceless!!

We really appreciate having a green alternative to standard pest control. Additionally the service from the home office matched the professionalism of Nick who explained the process in detail.

Colton at Arizona Organic has been servicing our property for years. He always reminds us via text the day before he is coming. He gets product in and around everywhere- knocking down spiderwebs and looking for pests. We used to have a horrible ant problem. He worked to eradicate the ants and whenever they pop up again (once a year?) he makes sure to address the problem immediately and safely for our animals and children. Great service, great company.

DeAndre is the technician who is very professional and communicates very well. I would recommend asking for him to be your technician if you are intending to use this company.

Austin was awesome, he quickly answered all my around the clock questions and concerns, he was very professional and cared about our situation. He has done everything right and we don't have to worry about any hassle from the company, someone was always there to help. The price is fair and the warranties are great. If you have any issues with bugs, this team I would recommend any day of the week, their professionalism has won us over.

Marcus, did a remarkable, very efficient job. He talked me through the whole process, explaining what he was doing and why. Did a great job. He is an asset to your company!

Zack showed up today to do the normal maintenance on my house. He did a great job as usual and as always was professional and on time.
12/27/2014 Jordan showed up to do the monthly spray. He was on time, professional and friendly. These guys are really good at what they do.

This company was great to work with! Roger did our initial inspection and provided us with a couple different options to choose from which allowed us to find something within our budget, very important during this time of increased inflation! This was just one of the things that set Uni-Tech apart from other pest control companies that we requested estimates from. Roger was more thorough in his inspection than the other companies, and the warranty offered is longer than that of the others we met with too. They were on time, professional, and overall a great experience!

Best customer service, fast response and professional techs that have a lot of knowledge. Pricing is very competitive as well

Best pest control company around. Very professional and reliable. 10/10 recommend.

Caleb was very informative and welcoming he answered all of our questions and then some definitely using them from now on

Wonderful staff working for the company! Highly professional and fantastic service! I would recommend to anyone who has any kind of pest issue. I also love supporting local businesses, especially in this time with the uncertainty of everything. Give these guys a call, you WON’T be disappointed!!

Had a referral from my neighbor years ago and haven’t used anyone else. Great pest control company with great value $ and consistent service! No issues with bugs or pests using this company for many years. Highly recommend...

Great company!

Custom Pest Services is awesome! They are super friendly, informative and hard working. We also have a dog and they don’t mind him being around which is really nice. Glad we found them to do our pest services. Highly recommend!

I cant recommend them enough!

As a professional in multi housing who has been in the industry for 8 years I’m appalled at the pure lack of customer service and lack of honesty. I took my property over 5 months ago! Have never had this company on my property since I have been here. I received warranty renewal bills in the mail, I called in and informed them we will not need any warranty, we have another company in place and please void all actions moving forward. Today I receive a bill via email for an inspection(that was forwarded to me from the previous manager) When I call in and inform it was unauthorized and we will not be paying.... I get the run around of who did you talk to, and it was scheduled yesterday. When asked by who it was approved, she says my assistant. My assistant and leasing are in my office and at the time who say they informed them we no longer use them and did not want to schedule an appointment and on top of that, the individual spoken with was not my assistant but a leasing agent who is not able to approve any services. The woman from the office proceeded to call my phone back after the original call, with poor attitude, customer service, And continued to talk over me. Purely to try and make a point to justify and figure out who “approved it” when they were in the wrong and should have never even called my office In the first place, given they were informed days prior we would no longer need or use their services. I will never use or suggest this company just based on the way they operate their business.

This company is awesome, I would highly recommend using them.

EDIT: Increased to 2 stars. After a few months, was eventually able to get a manager over to the property who was able to find some failures in the initial exclusion work that was done. That was rectified fairly quickly, and worked! The rat problem was finally taken care of, and they haven't been back for months. Still very expensive for the quality of service. Would recommend searching elsewhere

Original post:
It is almost unspeakable how poor my interaction has been with this company. To start, their prices are astronomical. If you think you are paying a premium for a quality service like I did, think again.

I utilized there services for roof rat exclusion, baiting, and trapping. First they charged $1000 over the signed contract price and took 3 weeks of phone calls to reverse the charges. Next, they have a supposed contractual guarantee to do more work if their services do not exclude the rats from the attic. I am now two months into their initial work with just as much rat activity as ever. However, what's changed is that I cannot actually get someone out to do more work. For weeks I've been passed around from agent to agent and mostly ignored.

The level of unprofessional behavior combined with their costs are borderline criminal. I'm just trying to decide if I should eat my costs and move on to a company that will actually do the work, continue trying to work with this company in futility, or see if there is a legal avenue to compel them to uphold the contract.

I beg whoever reads this to please believe the 1-star reviews on here. Don't find yourself in the same position as me.