Description
Bills Pest Termite Control is the leading Pest Control Service in Phoenix, AZ & the surrounding areas. We proudly offer Termite & Bedbug Treatment in Phoenix, AZ! We maintain high quality of service standards and offer convenience and solid guarantees. We also provide Pigeon Control and Bird Removal services in Phoenix area.
We offer the following services:
Pest Control Phoenix AZ,
Exterminator Phoenix AZ,
Termite Treatment Phoenix AZ,
Pest Control Services Phoenix AZ,
Bedbug Treatments Phoenix AZ,
No matter what kind of pest issues you may be facing, trust that our qualified team and highly vetted treatment services are the best that money can buy. Contact us today for all your Exterminator needs.
SERVICES
Cockroach extermination, Flea and mite extermination, Hornet and wasp extermination, Rodent extermination, Spider extermination, Bee extermination, General pest inspection, General wildlife removal, Mosquito extermination, Termite extermination, Termite inspection, Bed bug removal, Bedbug heat treatment, Bedbug treatment, Bird Control, Bird Removal, Bird Wire, Commercial Construction, Commercial Exterminator Service, Commercial Property, Common Insects, Common Pests, Cricket Exterminator, Damage Repairs, Eliminate Roaches, Exterior Lighting, Exterminators, Flying Insects, Free Estimate, Free Evaluation, Free Property Inspection, Fumigation Services, Get Rid Of Roaches, Heat Treatments, House Crickets, Insect Sprays, Insect Treatments, Kitchen Clean, Manufactured Home, Mesa Exterminator, Month Service, Mosquito control and fogging services phoenix Arizona, Mouse Exterminator, Other Exterminators, Outside Lighting, Pack Rat Exterminator, Pest Control Phoenix Az, Pesticide Applications, Phoenix Exterminator, Pigeon Control, Pigeon control, Pigeon Removal, Pigeon Trapping, PIgeon Netting, Pigeon Screening, Residential Treatments, Rodent Pest Control, Rodent control removal and trapping services Phoenix Az, Roof Rat Exterminator, Roof Rat removal and trapping services, Service Call, Severe Infestation, Soil Treatments, Spider Bites, Spider Removal Services, Stinging And Biting Insects, Termite Control Phoenix, Termite Control Phoenix and Termite Treatment Phoenix, Termite Inspection Phoenix, Termite Treatment, Tick Control and Removal Exterminator Phoenix, Az, Tick Extermination, Tick Removal, Vacuum Cleaner, Woodpecker Control and Removal Phoenix, Az, Bird and Pigeon, Bird Deterrent, Bird Poop Cleaning, Bird Poop Removal, Bird Proofing, Bird Spikes Installation, Clean Up Services, Crawl Spaces, Cricket Control, Electrical Wires, Environmental Services, Exclusion Services, Experienced Exterminators, Free Consultation, Inspect And Treat, Local Exterminators, Nest Removal, Nuisance Pests, Phoenix Exterminators, Pigeon Control and Removal, Pigeon Deterrent, Public Health Pests, Rat Removal, Solar Panel Pigeon Proofing, Spring Service, Stinging Pests, Wasp Control,
Reviews
Alex was outstanding! He was very knowledgeable and answered all the questions I had. He was thorough and did a wonderful job working around a full house with kids and animals. He was very efficient and professional. The night of treatment i looked around my yard with a black light and was very happy to see that the scorpions that were present were dead. The next morning I was even happier to see that the roaches died outside before getting a chance to come in the house. We have had 3 other companies try and deal with our roach problem to no avail. So far I am very pleased with bills. Looking forward to using them for our future pest control needs.
I had the pleasure of working with Bridget, who inspected my mother-in-law's house. She was kind enough to call before arriving so that we were ready for the visit. She has to be one of the nicest inspectors out there with a great sense of humor. She left no question unanswered, and I was surprised by her knowledge. She is a superstar employee that this company should keep forever! I will recommend Bill's to everyone I know because of her great service! We are very happy customers.
Leonard Fisher
6 months ago
Brittany came out less than 24 hours after requesting a free termite inspection because I saw evidence of termites in my garage. She did a thorough inspection inside and outside my house. She was very patient in explaining the various treatment options and made several recommendations for me to chose. The entire process was unhurried and I felt no pressure to to commit to any contract during the inspection. Extra benefit was a veteran's discount. Bill's is highly recommended.
So far I’m impressed. I REALLY appreciate that they seem straightforward and haven’t used scare tactics on me. We’ve had a couple of cockroaches spotted over the course of several months and they were reassuring that it’s not an infestation and didn’t try to scare me into starting their services. Sooooo appreciate that! But we’re starting a monthly service with them just as maintenance/preventative because one cockroach is one too many for me!!!! Also no contract no gimmicks just stop making appointments when we don’t need/want the service. Again, so far I’m impressed!
Dorene Young
4 months ago
Bill's company came in and conducted inspection where he found termite activity and quickly administered treatment. Over a month later, I have not seen anymore termite tunnels where they were once active. Thank you and we highly recommend this company!!Mitch and Dorene Young
steve schwartzkoph
6 months ago
Gary notified me he was running ahead of schedule and asked me if it was ok to arrive early. He was very efficient, through and knowledgeable. He explained the procedure and treatment to me and he wasted no time in getting started. Bills Pest and Termite really employees a great team of professionals, from the quoting to the treatment, everything was first class. I could not be happier with the experience. I will definitely refer my friends and neighbors to Bills Pest and Termite.
JoAnn Whitehead
5 months ago
I am waiting on a quote. This review is because Bridget came out to give me an estimate. She was very friendly and knowledgeable. She did a very, very thorough inspection. I appreciate her dedication to helping me solve my problems with pests. I plan to use them. It will depend on the estimate.
Rochelle Dodge
6 months ago
Bill's has competitive rates but shines in their workers. The two I dealt with were Nova and Paulina. Nova took my call to schedule my first appt. Paulina showed up at my door to do the extermination work. The ladies were both kind and knowledgeable. My three dogs fell in love with Paulina, and that says a lot to me. I'm extremely pleased with Bill's and look forward to a long relationship with them for our preventative bug extermination.
The inspector Steph was very knowledgable and honest. She provided me with useful information and feedback. Never once I felt pressure. We got a free inspection without the need for service. I would highly recommend Bill's to anyone.
Bonnie Woodson
5 months ago
The rep Steph was very pleasant and professional. She educated me greatly on Arizona termites! A great representative of the company to someone new the area. I will be using their services!
Angelica D'Annunzio
3 months ago
Dallas is amazing! We have a horrible scorpion problem and Dallas has made sure we keep it under control. Bills in general is great. They are always quick to respond with a concern and highly professional. I feel that they go above and beyond - cannot recommend anyone better!
Daniel Lydon
2 months ago
I was very satisfied with their promptness n throughly examined my home for the issue .thankfully there was no evidence of any problems.
Loretta was friendly, welcoming, honest,and kind. As was her co- worker. Would definitely recommend them to my family n friends.
John from Bills pest control was one of the most knowledgeable professionals I have come across since moving into my home in September. We have had roughly 50 contractors show up to our house as we have requested multiple services.John gave me a crash course on woodpeckers, and made me feel highly confident in the solutions offered. He indicated that there would be no immediate service necessary, and even gave me some tips to prevent birds from nesting. I would highly recommend Bills pest control for any of your needs.
Susan Van Liew
3 months ago
We used Bill’s Pest control to take care of a termite issue. Troy showed up early (which was nice), did a thorough inspection inside and out, and treated the area of concern. He was very personable and professional. We’ve been using Bills Pest control for years now and we’ve never been disappointed. Thank you Troy and Bill’s for a quality job!
Inspection was done two days after contacting them. Treatment was done two days after that. Very professional and thorough. Way cheaper than all the others for the same service!
Diane Stanek
4 months ago
Bobby was great. He was knowledgeable and provided us with peace of mind re: the next steps in exterminating termites. Thank you for being so prompt, courteous and getting us on your schedule so quickly.
Best customer service! Reliable! Gets the job done! The technician Alex always does a great job. I have had Bills Pest Control come to other homes I own for other issues and they all have been taken care of.
Loretta and Karen were phenomenal. Knowledgeable, patient, and thorough. They honed on on the problem and came up with a plan to solve it. Highly recommend Bill's Pest Control.
This is the absolutely best pest control. If you don’t want scorpions have Dallas spray your home every month. I have been happy with the amazing service since I moved to Az 5 yrs ago. And Dallas pays attention to detail!!
Lillie Davis
2 months ago
Stephanie was the inspector that looked at my home. She was exceptional, professional, patient, and well knowledgeable of her tasks. She was very courteous she answered every question that I had I'm glad that she was my inspector.
Shelley Kubany
2 weeks ago
Service was excellent from my first call to book appointment to showing up with communication as to when they would be there! Very thorough and professional! Great company!
Jolene Wiley
3 months ago
We were very pleased with Steph Scott.
She was very professional and knowledgeable to our problem.
We will differently use your service.
Brooke Fremouw
2 months ago
We have used Bill’s Pest Control for over 10 years. They treat our property and we use them for termites inspections for our lending business. They are honest, kind, and family owned.
Stacey Moravec
4 weeks ago
Skyler was great! Reassured me that the pests will be caught and stopped. Listened and addressed all of my concerns. Highly recommend!
Bridget text me 30 minutes prior to arriving and showed up on time. She was polite and professional, and she thoroughly checked my house for termites. Will definitely be using bills for future pest control needs.
Jamie Williams
a month ago
Bills best control is always top notch from the receptionist to the estimate then the service. Bill made sure everything what done correctly and I haven’t seen one termite tube! Thank BillI had a stubborn area that needed some extra attention. I called and the came out, assessed the area and redid the area needed!! Once again I’m impressed by the service! Thanks!
Scott Smith was awesome, told me everything and I thought the price was about right so I contracted them to do the job and I fully think they will do a wonderful job for us.
Yvette Phipps
a month ago
I contacted Bill's to schedule a termite inspection. They had their technician out the following morning. Scott was prompt and professional.
James Forester
2 months ago
Had a termite inspection done. And learn quite a bit. The inspector who came out was very knowledgeable and what they were doing and I learned a lot from that person. We'll use them again in the future
We've been working with Bill's for nearly 10 year's now. Every since the call to them 10 year's ago until our most recent call they've been taking care of our properties perfectly. We work with a network of investors who own several properties throughout Maricopa County and Bill's takes care of all their needs too. No nonsense, Professional and they deliver on their promise. They helped us time and time again wiping out termites. Enjoy the ladles answering the phone at the office, the people sent out to inspect and treat are all Pro's. Very impressed how they operate their business so smoothly. Highly recommend hiring them.
Michael E. Lunardoni
2 weeks ago
Steph Scott performed a thorough review and kept me informed throughout. She is highly recommended.
Dallas came to my house to perform my initial general pest service. He was very thorough, and patient with me, as I’m sure I asked a million questions that didn’t matter. He took the time to point out areas around my home that may be conducive to my pest issues, and how to also help remedy some of the issues myself. He walked me through my home pointing out interior points of entry for the scorpions I’ve been seeing. He understood my concerns, as I have a 2 year old at home, and don’t want him getting bit/stung by scorpions. He didn’t leave one stone unturned, I’d recommend this company to anyone who will listen… Heck I’d recommend them twice, for those that won’t! It’s been less than 24 hours, and I’ve already noticed a significant difference. Dallas warned me I may see more bugs than usual (dead), and that’s just a sign the treatment is doing its job. Dallas is definitely an asset to Bill’s Pest!
Tanya Kallen
8 months ago
I was very pleased with Bill’s Pest Control service since the moment I contacted them for a general pest control service. They are very friendly and answer any questions with clarity. The techs are also very friendly, helpful, and knowledgeable. I was left very satisfied with the service and recommendations I received the day the general pest control service was done. Would recommend Bill’s to anyone!
Shalee Crudo
10 months ago
I am so happy I found Bills Pest Control. In my 10 years of living in the valley, we have had many companies treat our home for insects....but Bills was hands down the best. Alex was our tech. He was right on time, covered his shoes with booties, was very professional and thorough in his treatment. He sprayed every area of our home and spent time knocking down cobwebs around the exterior. He set glue traps behind the toilets and in areas bugs like to hide. He did not rush our service and provided excellent customer service. We highly recommend Bills Pest Control; money well spent.
I’ve been using them for years and they are always on schedule and courteous as well as thorough.
The examiner knows her job and answer all our questions patiently. I will call her for my house next treatment.
Andy Baldwin
4 months ago
Bills is the best! We have an annual contract with them, and our recent evidence of termites was addressed quickly with no charge. It fell under the warranty.
Reliable and reasonably priced. Service technicians are friendly and efficient. Have been using them for years at several properties in the area. They have eliminated ants, scorpions, termites, spiders and other pests. Will continue to use and can recommend to others.
David Little
5 months ago
Very professional company. All employee interactions were courteous, and fully addressed my needs and concerns. Technician was on-time, and very thorough. Highly recommend.
Jodi Schmidt
4 months ago
I worked with Paulina, who was very professional, knowledgeable and took the time to answer my concerns and questions. Working with the company as far as payments and communications was also smooth. We’ll done!
Magdalene Rose
6 months ago
I'm having problems with woodpeckers damaging my house. John was right on time for our appointment. He was very pleasant, knowledgeable and helpful. I would certainly use him for future problems.
Daniel Singleton
3 weeks ago
Steph was knowledgeable, thorough, friendly, and professional. Highly recommend this company for pest control services!
Donna Cowper
4 months ago
Always friendly and prompt. Highly recommend to others. Company is willing to make issues better. Happy to have them in our area.
Jennifer Dillon
a month ago
Called them out to look for termites and they didn’t see any signs so said to call them back out in a year. Honest and didn’t try to sell me anything I didn’t need. I would call them again in the future
Shane Winistorfer
5 months ago
Very professional. No high pressure sales tactics. Did not try to sell me something that wasn't necessary. Would highly recommend this company.
Sam Barcelona
4 months ago
Dallas the tech for Bill's pest control was very thorough, informative and professional..we look forward to his next visit ..this service is very recommendable!!
Congrats!!
Mike Farida
11 months ago
Villa came and did a full termite treatment on my home about 5 years ago. Since then we have had very little activity. Recently we spotted a few spots on the rear of my home and they came out and treated it very quickly. The people I talk to on the phone and the guys that come out are always friendly and do a very thorough job.
Great customer service, immediate response. Technician was friendly and informative. Definitely use this company again.
ALBERTO Tuberoso
a month ago
Mr. Scott Smith inspected the house in and out was very professional and
knowledgeable I give him a 10
Wonderful experience, everyone I interacted with was kind, professional and courteous. I was expecting to pay significantly more than I was quoted due to the amount of damage to the exterior and interior of the home. They were able to come out the next day and finished in about an hour. I will definitely be using them in the future and will be recommending them to friends.
Scott explained exactly what he was as doing and why. Informative, friendly and helpful. I appreciate this company A LOT!
Alicia Sandoval
3 months ago
Great customer service and awesome people! Never had any problems with this company. Been with them since 2003.
Cynthia Benson
11 months ago
Prompt and efficient! Steph, who did the inspection, was thorough and explained everything. The service tech was also great!
Office staff is very friendly! We’ve used Bill’s at all three homes we have owned.
Laura Menardi-Jacobsen
9 months ago
We had used Bill’s before at our old house and came back when we discovered termite tubes at our new one. Bill’s was professional and efficient, and reasonably priced. They made having to have termites exterminated an almost pleasant experience.
Anna Krzywiec
2 months ago
Very professional and very well done inspection and treatment by Anthony
His knowledge and expertise makes us feel confident
Thank you
Anthony Nicosia
a month ago
Mike was on time did a inspection inside and out nice person to deal with happy with Bills pest termite co.
Karen Guthrie
3 months ago
I know that anyone who has a problem with pests would do well to call this company the visit was comprehensive and offered intelligence solutions to my problem with mice and other insects I would recommend this company to anyone who needs help with pest control
mary klostermann
a month ago
They did an inspection and gave me a reasonable quote. They will do our treatment soon.
Michael Kennedy
3 months ago
A very professional company with a friendly staff to work with. Exceptional pricing. I am very pleased to be able to highly recommend their services.
Reliance Heating & Air Conditioning
4 months ago
We always have a great experience with Bill's. They are always on time, reliable and friendly.
Karen Parkinson
3 months ago
Awesome company does a very great job five-star rating from me cares about their customers I recommend anybody to them
They came and did their services quickly and efficiently. Explain in detail what was needed and how it would be done.
Bill's Pest and Termite Control offers free termite inspections. My neighbors have termites, so we were concerned the termites might be at our house too. Customer Service was top notch. They were able to schedule an inspection the next day. They checked out our house and our rental property for free. No termites! No upselling either. Their view is that of you don't have termites there is no need to treat. It just gives you a false sense of security. They do recommend having your house inspected yearly. I was stunned. We had paid for Termite Control over 10 years ago and they had an upfront cost of over $1,000 plus yearly cost of $200 to maintain the warranty. This too was with no termites in the house. Refreshing to have honest and reliable service and evaluations. Highly recommend them!
They were very responsive in a timely manner. Got me an appointment for the next day. Steph, the inspector, was very easy to talk to, explained everything very thoroughly and showed me pictures and explained what I was looking at. She promised me a quote by the end of the day and I had it in less than 2 hours. I am very pleased with their service and I highly recommend them!!
I called yesterday to schedule my appointment for a termite inspection to refinance my home. They had next day availability. They texted me prior to showing up to do the inspection and when they arrived they were very nice. The inspection was fairly quick and I had the results emailed to me before the inspector even drove away. Thank you so much, I’m very pleased with your service!
I have used Bills Pest Control for many years, the previous owner of my home used them. They are so honest and their prices are extremely reasonable. Inspections are free and and the technicians are knowledgeable and so friendly. If you are in need of termite inspection or treatment, I highly recommend you call them. I’ve lived in my home over 10 years and they continue to inspect once a year and so far I’ve had no termites. Very honest company!
Jason Hayes
10 months ago
Great to deal with, super friendly, very quick and accommodating. Very knowledgeable on cross border moving regulations. Took them less time then they quoted and had us packed back up and on the road again. Awesome company and clearly very well managed.
The company was very responsive over the holiday weekend. Set up an appointment for the estimate quickly. The estimator was very nice, very knowledgeable and informative about the pigeon problem we had at our home.
We had Bill's come out and evaluate our home for rats. He did a thorough evaluation inside and out and was able to share that we didn't have an issue and that the rodents were likely using our yard as a thoroughfare, not staying here. We happened to be sealing our home that day for desert life (mainly scorpions) and he was honest with me and let me know this is a very similar service to what they would provide. I appreciate their timeliness and honesty and not trying to sell me something we don't need. Informative and professional. I would recommend them to anyone needing their services.
Valeria Fox-Donner
10 months ago
Bill's has always been here when we needed them. They have a well trained staff out in the field and in their office. We recommend them all the time to new neighbors. We have never been disappointed with the services that they have provided.
Margaret Sanfilippo
a year ago
Mike did a great job conducting the inspections for our condo association. He was very thorough and explained his findings in great detail. This company is awesome if you are not using them you should really ask yourself why
Inspection done after purchase of hone due to termite damage found. Will use Bills after house is painted. Bobby was very knowledgeable and I learned. Lot from him. No pressure sale and I liked how he presented himself and the company. Highly recommended. Thank you
Joshua Morris
3 months ago
They came out for an inspection and treatment and have never dealt with a more knowledgeable and professional termite company. Will be a customer with them for years to come.
Bill Van Splunder
a year ago
Alex and his partner did such an amazing job. Professional, friendly, thorough and informative. He took his time and as he passed my 88 year old father that was watching him took the time to stop and chat. He certainly could have kept hustling but took a couple minutes here and there to listen to my dads stories. I would recommend them to do any pest issues around the house. We had pigeons and they did such an incredible job. 5 stars!
I’ve worked with Bill’s a few times through the years and have been highly satisfied. From getting questions answered when calling for the appointment, to the service technicians coming into my home and explaining the process, everyone has been professional, knowledgeable and even sympathetic (I mean, dealing with termites - ugh!). I can’t say enough good things about Cody, who completed the service this time. Class act!
Rick Calkins
7 months ago
Anthony from Bill’s Pest and Termite treated our RV garage today, he was very professional and friendly. He provided a great service and I highly recommend Bill’s for your exterminating needs.
I had a great experience with Bills. I was totally freaked out about seeing some bugs in my home. They literally came the same day and sprayed and set sticky traps. They told me a few steps I can take to prevent more bugs. Overall amazing job and we are now on the monthly list for sprays. Thanks guys!!!!
I sell real estate and so it's not uncommon that I need a great pest control company to do a termite treatment and/or a termite inspection and that's where bills pest termite control comes in. They are absolutely the best. As busy and big as they are they are always able to accommodate a quick schedule turnaround. They are very professional and reasonable and their pricing. I highly recommend bills pest termite control to everyone! You'll find that the people in the office are super friendly and the people that come out to the property are clean and professional.
Philip Tavison
3 weeks ago
Loretta was very helpful in giving me her expertise on how to control and eliminate my rat problem
edward luther
9 months ago
They did a great job, easy to book appointment and make adjustments. Contacted me prior to arrival and sent over required documentation same day.
Thank you
Maureen Murphy
3 months ago
Friendly, efficient & thorough inspector. Possible tunnel found & arrangements made to treat it promptly.
karen palinkas
3 months ago
Scott was so honest telling us the termite trail was old and we didn't need their service, would highly recommend
Inspection was done very thoroughly and suggested the type of treatment that can help. It was very professional and i liked the way that they did not try to oversell anything. Codie the technician came on time and spent like 4 hours to do the job. He was not in a hurry and kept discussing with me on every phase of the job. I am overall satisfied and hope not to see the termites again in the house. Overall a 5 star job and company. Thanks so much.
In September 2016, I noticed a mud tube in one of my rooms when I was pulling out the carpet. I had termites!I called around and and got some information on termite control companies, and I decided to go with Bill's Pest Control because they had some excellent reviews.They sent someone for the first time who did an inspection.Then they sent another person a few weeks later to do the treatment.When my house was treated I was expecting everything to be okay.... because of all the good reviews. I expected that they knew what they were doing. BUT inJanuary 2017: I noticed a mud tube about in coming down in my living room. I called them immediately and they sent someone out for another treatment.September 2017: Another mudtube appeared! I called them and they came and they treat it and I renewed termite contract with them!!June 2018: I again noticed another mud tube in the living room. I had not paid attention to it and it had grown almost 6 in Long until one day I looked up and and saw it! Needless to say, I was quite upset because obviously the treatment was not complete enough and it did not kill all the termites..... and they came back! So I called them again and they came back and they treated it.September 2018: renewed termite contract again for the following year!!They supposedly checked again for any activity! But in my opinion they did not check properly they just looked!!June 2019: I painted my kitchen and I noticed mud tube coming down my kitchen cabinet!!Of course I called them again immediately and they sent someone to come and check out the tube!!the inspector tapped on the wood and it just broke apart!!I was Furious!! What kind of treatment is that that when you on a contract to get rid of pests and they continue to infest your house!it's one thing when it's mud tubes but it's another thing when it starts to damage your furniture!! And all these years of treatment and inspections did not prevent it!!September 2019: I renewed my contract...... an inspector came to make an inspection.....OCTOBER 2019: I noticed another mud tube down to cabinets!!called again! Tech came and did a treatment again! More damage to the wood!!DECEMBER 2019: I called them back to make a follow up inspection.The tech said that there was no activity!!I hope that he is correct!!As it stands now I am going to have to put in new cabinets!!Grantor these cabinets were old, but they were quaint!! Now parts of it is all chewed up and cracked!!I am very disappointed with this company!!I think that they did me a disservice by the incomplete treatment they provided for my home!Perhaps they did not treat my home with the correct treatment.....Thus, they are getting a 1 star review from me!! I personally did not get good service from them and they DID NOT eliminate my termite problem, before it did noticeably damage to my home!!Reply to Bill comment:Rhat house may be 70 years old but it has NOT had a history of termites!I bought that house in 2003! It got a clean termite inspection!! Never had any issues until 2016!!Old wood is usually much better than new wood!!
Chris Phillips
2 years ago
Bill's Pest and Termite Control is awesome! I'm finalizing a VA refinance and the lender informed me on short notice that I had to arrange for a termite inspection using a specific form. Bridget from Bill's was able to come out the next day, they were familiar with the form the VA needed. They are certified, prompt, friendly and reasonably-priced. Thankfully no termites were found but Bridget was able to show me where the prior owner had done treatment and tell me how thorough it was. If I ever need treatment this is who I'll call for certain!
Very happy with this company. They came out at the time requested. Answered all questions and offered a solution. The office responded quickly and I was set up the very next day for service.They were recommended to me by a satisfied customer and I will certainly recommend them to everyone I know. Great service. Great company. The technician was extremely efficient and helpful explained everything and did a fantastic job.
Yes had a good experience with Steph Scott she was very thorough and I was pleased with the knowledge that she had of how she was going to treat or termite problems we have two other homes that we use you guys on for our termites I would recommend you to anybody this is Eric's dad Scott fish
Steven Belzer
2 years ago
They came early which was great! Ryan did a very thorough inspection for termites in which he verified that we did and inspected for other little critters.They quoted us a very good price for the service and had a very excellent warranty. We went ahead and chose Bill's they showed up early again and did everything that they quoted. I highly recommend Bill's Pest Control very professional and courteous will renew in the coming years
I've been with this company for 28 yrs this 2022. I have annual termite service scheduled. They are all very professional, respectful, on time and office staffs are very nice. They send me reminders when it's due and I like it in case I forget. Excellent company and customer service. Thank you all!03.15.22 Bills Pest & Termite Company inspected annual service in my property today. I was been with them since I have my property for 28 years. I am satisfied with this company and their service. Excellent company customer service from front desk scheduling my appointment in my convenience day and time through texting. Service technicians all of them are always very nice and friendly.I'm recommending them to anyone my friends and family. Thank you looking for more years for your service.
Michael Seykoski
9 months ago
Showed up on time and performed a thorough inspection of the house.I’ve used this company for several years and have never had a complaint regarding their service. They’re prompt, polite, and honor their warranty.
I will be use and referring this company for everything regarding bugs. The customer service was outstanding and will be recommended by me!
Rhonda Dimmick
a year ago
This is my regular monthly pest control service since I bought my home 5 years ago. Always professional & prompt. They remind me of upcoming appt which is so easy for me. He knocks down any webs & leaves me a summary of chemicals used & services.
Skyler was excellent, he checked all around my home, no termites!
George Tellez
4 months ago
Got the job done !!! Very pleased ?
Very professional and knowledgeable and most of all , Great price
James Ridgeway
2 years ago
Paulina (our technician) was very helpful in getting us set up with what we needed to establish service in our new home. She took the time to understand our needs and our lack of knowledge as new homeowners. Prior to leaving, she made sure I understood what was completed and what I needed to do while we are renovating. I will definitely be recommending Bills Pest & Termite to my friends looking for services.
Chase came to my home this past April and was very thorough. Excellent job! I chose Bill's because in the past I have seen my neighbors had used them as well, and had no complaints. After trying a couple of others prior to that, I decided to go with Bill's because of their time in the business and great neighbor reviews. I feel confident that if I have any further troubles they will be available to come out again and honor their warranty. I do plan on renewing with them from here out. Thanks again!!
Denise Staley
4 months ago
I’m a repeat customer and am very pleased with Bills Termite and Pest control. Scott Smith the inspector was personable, unobtrusive and very helpful in setting up for my individual needs. Can’t say enough good about them. I’m glad I found them.
Skylar was very thorough in inspecting the interior and exterior perimeter of our house for any trace of rodents. He was very honest with his findings and recommendations. We will definitely be using their services in the future!
Very quick response, I used the text feature and I was responded to within 15 minutes and exchanged information, this was on a Saturday and I got a very competitive price for a concrete slab pretreatment for a new build. They set it up for the next day on a Sunday, the only company that I found that was willing to do it on a Sunday. Very helpful and informative and I highly recommend them for outstanding customer service and great work.
Teri Lynn Peterson
a year ago
Chase gave me a thorough inspection and gave me a lot of information about my foundation and pest probability. He really knows his stuff and I am confident in his recommendations going forward. Highly recommend.
Everyone is amazing at Bills, but I loved how Dallas loved on our dog and made sure she was safe during the treatment of our house. I have a huge amount of confidence that our house is in good hands with Dallas!
Richard Kenyon
5 months ago
Inspection and retreat. TJ was very knowledgeable and thorough. Will ask for him next time for sure.
Bill's Pest is fantastic! Our services rendered for tick control/extermination. Our tech, Pauline, was knowledgeable, professional, and extremely kind to both my Wife and I, and our dog! The service was quick, and affordable. Our tech showed up 10mins earlier than the window provided, and making a payment was very easy. 3rd day from our first treatment, and we are already noticing how effective the treatment is. Bill's comes highly recommended, A+++ company and service.
Very knowledgeable. Explained his findings and the process clearly. We are satisfied with the service and results!
Susan Bitar
11 months ago
I was not at the residence when the treatment was done today. My relator met him there. I assume everything was done correctly. I like your company and so far every technician who has been out has been 5 stars.
Totally professional company with a very honest approach. After one company said $500 and we will be there Tuesday to treat the property I called Bill's Pest and Termite and they said you only need an inspection. The tech came by and inspected the property and found no evidence of termites! He said you are good to go and we will see you in one year to do another inspection. Best thing was it was at Zero Cost! Great honest company I would highly recommend.
Jennifer Dominguez
2 months ago
The customer service was amazing.Paulina was great and answered all my questions and concerns.
Stacy Thompson
a year ago
They have helped me with my termites and other things and I have never had better customer service with any company!! I spoke with a gentleman named Steph and he spent such good quality time with me easing my comfort in procedure and cost was extremely pleasant informative and in no rush. Rare to find these days. Thank you!!! They were on time kept their word and even offer to check in yearly.
When I called the office for an appointment for a termite inspection, they were able to send someone to my home that day. The representative came on time and was respectful and clear in what he explained to me. The technicians who came to treat my home were willing to explain to me exactly what they were going to do and how they would do it. They worked great as a team and got my treatment done quickly. They also warned me about keeping my dog away from the treatment areas until it dried. I felt that Bills Pest and Termite Control did a good job for me.
Tami Philips
3 months ago
Did a great job with our property, on time, pleasant, and easy to schedule.
Jessica Andrade
8 years ago
We recently had our home treated for termites and Bill's did an amazing job! From the initial free inspection up until the job was done, Bill's was great. They were courteous, professional, on time, and very informative. They took the scare out of the process, and everything was done in far less time than we expected. We were very impressed and happy with the service. We will definitely recommend Bill's in the future to anyone in need of pest and/or termite services. Thank you Bill's!
Just moved into a new home and wanted to give Bill's Pest a try since we had excellent service with their termite unit in our previous home. Patricia came out and was friendly, timely, and thorough in all her application. Very fair pricing for regular, every other month service. It's been about a month since Patricia was here and only one harmless spider has been seen inside our home. I highly recommend Bill's Pest and Termite for all your pest needs!
Garrin Beaudoin
a month ago
Travis was great. Very pleased with the service.
Sabina Patrick Abreo
3 years ago
Always on time and very courteous. Bills has the best professional. They are polite, kind and knowledgeable. Three years later we are still happy to continue with them. Love how Sarah our Termite inspector thoroughly checked our home and every nook n cranny. Gave us our home a clean bill of health and took care of answering every question we had. Thank you for starting our 2020 with happy news.
Deborah Groseclose
10 months ago
We’ve used Bill’s for years for our termite extermination. We recently included spraying for ants. We’ve been very happy with the quality of the services. Would absolutely recommend.
Steve McDonough
a year ago
We just purchased a home in Surprise and wanted to have it checked for terminates. I called, made an appointment, they came out in 2 days and gave me a complete report. Bridget emailed me when she'd be there and was right on time. I would recommend them.
Craig Jensen
2 months ago
On time and very thorough and professional. Service tech was very knowledgeable.
I have had our house treated twice in last 5 years. Their service is excellent. However... yesterday had a treatment done and they forgotto caulk the holes drilled in the expansion joints. Not a big deal, rather than call them back for a 5 minute job I’ll do it myself. I will continue to use their services, they are prompt, polite, and fast.
I have been a customer with Bill’s Pest Termite Control for approximately a year. They are very professional as well as personable.My Technician, Dallas is on time, responsive to any special seasonal requirements or schedule conflicts. Dallas along with any of the office staff are always pleasant and great to work with.I highly recommend Bill’s not only for their quality work and stellar employees their pricing is great!!
Patti Keeling
10 months ago
I have been a long-time customer of Bill’s Pest Control. Whenever I cal, they are always friendly and professional on the phone, they are able to schedule according to my needs, and their service people are friendly and also professional.
Melanie Liddy
2 years ago
We have used Bill’s Termite throughout our entire home ownership experience are happy to say we only needed them Twice in 9 years and it was 5 years+ between treatments. We love that they are a local company and their service is friendly, straightforward, and fast. They are communicative and offer good detail in their proposals before treatment. We will continue to be their customers. Thank you!
Technician Steph provided a thorough check inside and outside my house for termites. She explained what she was was looking for and why it was important. Very educational! Upon observing no evidence of termites I was pleasantly surprised to learn that no further action was recommended other than annual reinspection. No sales pitch to recommend products and services that I did not need. Bills has proven to be a competent and honest business worthy of my trust.
Courtney Mastin
3 months ago
Always a great experience. We’ve been using them for years!
Very knowledgeable, $300 for warranty not acceptable thank you for the interest
Michael knows about termites! Thanks for the thorough inspection.
Karen was so responsive and accommodating when setting up my account and scheduling my service. She gave me live updates as to when expect the technician the day of. Skyler, the technician, arrived timely, introduced himself, and then talked me through the process and what to expect. He was thorough and timely! I highly recommend!
Janice Morari
8 years ago
After discovering we had termites, I researched companies that specialized in termite treatment. Because of all the positive reviews on Google, Yelp and BBB, I decided to go with Bills Pest and Termite Control. John came out to do the inspection. He was on time, very informative and explained everything in detail. He was very pleasant. We had them out two weeks later to do the treatment. Our technician, Michael, arrived on time and was very professional, courteous, and did a great job. I highly recommend Bills Pest and Termite Control to anyone who has termites. They do excellent and professional work.
perfect7liberty
8 years ago
I did like so many have done. I searched for a termite business that had the best reviews and stumbled upon Bills P&T Control. Some friends recommended other companies but I had a good feeling about Bills so I made the call. A few days later, James showed up for the initial inspection. My wife and I found him to be very knowledgeable and very pleasant to work with. We decided to go for it and we are certainly glad we did. The whole process was basically flawless. The cost was extremely reasonable and the best part...NO MORE TERMITES!! My wife and I could not be more pleased with the service from Bills P&T Control. We will recommend this company to our family and friends - with pleasure. Thanks!!
Anthony Carter
2 years ago
The inspector Jeremy was friendly, knowledgeable and didn't try to sell services I didn't need. They were able to schedule me the next day. Anthony, the pest control specialist that treated my house, was also friendly, knowledgeable, and went above and beyond making sure my home was treated correctly the first time. Their warranty is excellent and the price is great. I would recommend Bills Pest Termite Control to everyone.
Brian McQuistion
5 months ago
Very nice tech named Dallas who showed up in the time frame, explained everything and did a great job. Thank you
jennifer mawson
4 years ago
I had several tubes in my garage. Bill's came out to treat my entire property in November . I waited abt 6 months to give a more accurate review as to their effectiveness. So far, no more tubes.The price was right and the service guy was friendly. My one complaint is that I wish I had known that they spray chemicals on the surface of the ground rather than under, as I was initially told. I would've brought my animals in ahead of time. That said, the service guy was nice enough to offer to stop and return later once i wrangled my pets. Otherwise, all else was great. And they even offer an extra year warranty for writing a review. Great deal!
Ivan Plascencia
5 years ago
I have so many good things to say about Bill's Pest & Termite, I don't know where to begin. From the very first call to their office, I felt I was being treated like family. Everyone in the office was always friendly and attentive, and they fit me into their schedule right away.When Jon the inspector came to my house, he was punctual, friendly, professional, and thorough (more so than the big companies that came out to inspect previously). I had a lot of concerns and he addressed every issue without ever making me feel like I was asking a dumb question. His assessment of my termite problem was very detailed yet easy to understand.Anthony was the technician sent out to treat my home. I was extremely impressed with his attention to detail. He went above and beyond to ensure the treatment was completed to provide the best possible results. He was personable and very informative regarding the manner in which the treatment would be handled. This put me at ease because I was concerned my children and pets would be accidentally exposed to chemicals. The hours involved to treat my home flew by, and by the time Anthony was finished I felt like I had been talking with an old friend.Overall, my termite issue was more extensive than expected, but the knowledge and experience of Bill's team made feel secure that they were genuinely concerned with resolving my situation rather than just selling me their service. I recommend Bill's Pest & Termite to anyone in need of a pest control service that really cares about their customers.
Scott Petersen
2 years ago
I have trusted Bill's Pest and Termite for more than 5 years to keep pests out of my house. Their pricing is great and they have done a great job at my home. They also have an amazing service team that care about their customers. I highly recommend Bill's Pest control!!
Matthew Sommer
a year ago
I couldn't ask for anything better. Above and beyond. Needed an inspection for a VA refi. Texted them on there 24/7 text line. At 7pm. Figured it would be a few days before a reply or services rendered. Next day 7am got a texted asking for services I was needing and any questions. Explained what I needed and boom service rendered same day. So it was less than 18 hours time total,from text to inspection. Was professional, courteous, and pricing was exceptional. Highly recommended. Will do business again when needed. Thank you again.
I used Bill's to do my pre-termite spray for my house build. I loved how responsive they were via text messaging. I received a response in literally minutes. I had to reschedule numerous times and they were very helpful and understanding. Their price was extremely competitive and I chose them because I wanted to ensure I had a quality company do my treatment. I'm extremely pleased with the service I received.
I had termites in my home and was scared out of my mind as to how to treat it and what it would cost. Lisa came to my home and did a thorough inspection and explained the treatment plan with me. She was very friendly and extremely informative. I had received a few other quotes but decided to go with this company because of how friendly and professional Lisa was when she came to my house. Wayne came over to treat my house. He was also very friendly and professional. He spent three and a half hours completing the treatment. He did a great job! I am very happy with this company and would recommend them to anyone with termites. Thank you!
Cyrus Ghassemi
7 years ago
Bill's Pest and Termite was recommended to us from a friend for their great service. and we were not disappointed. John was very prompt, courteous and informative. We ask lots of questions and he was very patient and answered all of our questions with detailed answers. His initial quote was very reasonable and the final cost matched his preliminary estimate. He provided a very detailed plan of attack for applying the termite control. Our tech, Casey did a great job applying the chemical including a very clean job of patching all of the holes drilled in the concrete.Overall, we are very happy with our experience with Bill's Pest and Termite and would definitely recommend them.
Bill Williams
2 years ago
Technician was on time, friendly and courteous. He was very thorough in his inspection and completed the inspection very quickly. I appreciate the fact that I had the inspection report completed and in my email prior to his leaving my driveway. Great Job, Jeremy!I also enjoy the radio spots for Bill’s Pest & Termite, very entertaining.
Bill's provided great customer service at each level of contact. Staff on the phone, Ryan who did the initial inspection and then Chase and Stephanie who treated my house. ALL GREAT!! Very nice people, fast and professional. The price was very reasonable compared to most other services. Very happy with Bill's. Highly recommend!
Debora Parsons
5 years ago
This has been a great experience for something this is traditionally really not very fun to have to take care of. The office staff is very responsive and knowledgeable. They are willing to work with you by phone or email which is really great for people like me with a very busy work schedule. The service technicians are also knowledgeable and very nice. The job was done efficiently and with minimal disruption to the household. The pricing is a great value for the service you receive.
sandy kossmeyer
4 months ago
So happy with the guy I have now he is great so glad he came back.
John Partridge
a year ago
When I bought my house their were termites in the backyard shed which were treated. A few years later I noticed termites on my front yard fence which I killed. Recently I saw a lot of termite signs all over my front yard. So I contacted several pest control companies who listed a focus on termites.Several of them were more focused on selling me a solution before identifying if there was a problem. Furthermore the majority either didn't share much information about the different types of termites or confused them.However Chase for Bills Pest Termite Control was very helpful and provided a lot of useful information about the types of termites I had and the different types that posed a greater threat. After explaining the significance of the termite signs that I recognized he did an inspection. Upon finding no signs of termite activity in the structure he didn't try to sell me a solution to a non-existent problem.If I ever need or want any pest control services I am comfortable hiring Bills Pest Termite Control.
Kerry Williams
7 years ago
When my house was built, the builder picked a termite company for me. I was never quite thrilled with them and when it was time to get my home treated again I did some research and chose Bill's. I've never regretted that decision. Bill's gave me a good price, did exactly what was planned and stepped right up when I needed warranty service. My technician, Donovan, was thorough, knowledgeable and cleaned up after himself. The ladies in the office were professional and helpful. This company has a great reputation for a reason...they care about doing a good job. I would highly recommend them.
Bill's is THE Termite company to call, period.I've had contracts with the major brands and they can't compare to the service and results I had after I found Bill's Pest and Termite Control.How did I find them? I looked at reviews like this one, which convinced me to give them a chance. Now I wouldn't call anyone else. A few weeks prior to calling Bill's I called someone I'd done business with for years to come out and assess my property for treatment, I called the big T company and made an appointment 2 weeks out, that date came and went with a no-show, no assessment, no call, nothing. So I searched and found Bill's, Gemma came the next day, on time and was super pleasant to deal with. The estimate and treatment plan were quite acceptable, cheaper than I expected from the other company. So I agreed to put my trust in Bill's and made an appointment. The technician showed up right-on-time and spent many hours treating my home, he was kind and courteous throughout. I thanked him profusely for doing such a good job and he told me he didn't want to have to come back another time to fix any mistakes, he wanted to do the job correctly the first time I believed him. It's now been about 4-5 months since that treatment and since the day they were here I haven't seen a single termite, I'm pretty sure it's because there aren't any in my house. I feel like I made a great choice calling Bill's.
natalie grover
a year ago
We loved our experience will Bill’s. They were prompt to respond, were able to come out quickly, and the tech took the time to listen to concerns, address issues seen and thoroughly treated our property.
From the moment we called for a quote the staff was helpful and very professional. Our inspector was knowledgeable and patient answering our questions and concerns. The quote was complete at the time of the inspection and Jeremy explained the treatment in detail. On the day the work was complete the staff was on time, friendly and respectful. They explained any damage and what to expect from the treatment and how it will react to pets and our further home remodeling. We would highly recommend using Bill’s Pest Termite Control.
When we discovered we had a termite problem I had several companies do inspections and estimates for us. Bills was the most professional and informative, and the estimate was one dollar more than the previous estimates. Jonathan arrived on time for the inspection and detailed every step of the process for me (his attitude really sealed the deal). Michael was the technician who did the treatment. He was also on time, very nice and extremely detail oriented. Thank you for such great service. I have already recommended your company to two neighbors with the utmost confidence that you will do a great job.
We were recommended Bill's by some friends and we were extremely happy with every aspect of our service. Jon Logan came out to inspect our home and quoted a price for treatment. We were surprised with the reasonable price!Our treatment was done by Jonathon and Michael. They were timely, thorough and knowledgeable; fully explaining the treatment and the expected outcome.We're confident our home will be safe now from nasty termites! Thanks Mike - we DO feel like family!
Researched many pest control companies in the valley before selecting Bills Pest Termite Control, Bills was highly rated and I understand why. Jonathan Logan one of the inspectors came to my home 9 months ago and thoroughly inspected my property, inside and out. The price quoted for treatment was very fair (termites), additionally he said I could wait until spring for treatment, I appreciated that as Christmas was coming. Fast forward....well past spring, now July, I finally called Bills back to schedule treatment. The representative that answered the phone was extremely friendly and stated they would honor the quote from the previous fall, and scheduled my treatment to accommodate my work schedule. Michael, the treatment specialist arrived on time, was extremely polite and knowledgeable and went to work immediately. He even helped me move items away from the walls in my garage....in 100+ degree weather. Upon completing his work he left my property neat and clean, and left me with thorough instructions on post-treatment inspections, their warranty and annual service. I am extremely happy with Bills Pest Termite Control. Everyone who I have come into contact with at this business have been professional, courteous and very friendly. I absolutely recommend them!
This company is amazing! They were prompt, thorough, informative and just all around pleasant to deal with! I highly recommend using them for any of your pest-related needs. We used them specifically for termites which have plagued our home for over a year now. I’m excited for these critters to be gone! The pricing was very reasonable. The initial full treatment came with a one year warranty and the option to renew annually after that for a low price! I’m planning to renew every year with them. Highly recommend!!
Benjamin Sechena
8 years ago
Jon Logan came out to my place and did a thorough inspection of the property to identify all areas that needed to be treated. He was very professional and answered all my questions about the process. He was very helpful in scheduling me a time that was convenient for me and my schedule and gave me a fair and accurate description of what work was going to be done.On the day of treatment, Casey came to the property and got right to work. He too was very friendly and I was very pleased with his performance. I will recommend Bill's Pest and Termite to anyone I know. They really do treat you like family.Ben
When I noticed a few termite tunnels at my home I contacted Bills to perform a termite inspection. They inspector came out a few days later and did a complete inspection of the home. They were very informative and let me know of the available options and cost. They did not pressure me to set up an appointment to use their services they provided me with a written statement of the cost and what would be provided. I set up an appointment and they arrived right at the appointment time. They did a great job and the cost was exactly as stated by the inspector that came to our home. I was very happy with their service.
Victoria Miller
6 months ago
Had an ant problem, Paulina was much earlier than expected which was great & very knowledgeable as to what needed to be done.
On our scheduled appointment Lisa was prompt and very thorough. She is very knowledgeable and professional. After receiving other estimates we went with Bill's and are extremely pleased. Casey, the technician, did an incredible job. He arrived on time, answered all our questions and concerns, and then went to work right away. He was neat and clean, and very conscientious about the work and our home. We are so very pleased with this entire experience and would highly recommend this company -- they have displayed the utmost in customer service and professionalism.
I first used Bill's Pest & Termite in 2011 to treat my home for termites. I received quality service back then, as well as today in 2019 when I needed to retreat my home. Their staff is kind and knowledgable, from the scheduling of appointments, estimates, and application of treatment.Their treatment has been effective! I have had a few friends and family members deal with other companies to treat their homes for termites and the termites continue to reappear, causing them to need more treatments/applications of chemicals. I have not had that issue with Bill's! I highly recommend them!
Sarah Driscoll
7 months ago
Bobby is a fantastic vendor! Excellent from start to finish. This is a great company.
Charles Bringe
5 years ago
Just had two techs (Chase & Sean) from Bills Pest & Termite Co. out to my home for a treatment. They were professional, knowledgeable, and friendly. Quickly able to answer any questions I had. I felt like these guys knew what they were doing and actually enjoyed it. Other companies techs seemed more like sales people to me that were more interested in selling the biggest pest control contract possible. I emailed Bills to ask about service, I was surprised to receive an almost immediate response. Even on Sunday they responded to my questions, and were able to fit me into their schedule only a few days later. Cost was considerable less (about 1/4 the cost) than other big name pest control companies. Would highly recommend.
Charles Allman
2 years ago
Our technician was not only knowledgeable and informative but he was also very understanding. My wife and I are both teachers currently working from home and our tech was kind enough to ask when he could make noise so as not to disturb our classes. We really appreciated how he was willing to work around our unique situation.
Stacey Hanlon
8 years ago
We had a great experience with Bill's Pest & Termite. From the estimation to the completion of service, everyone at the company was a pleasure to work with. They were prompt, courteous and thorough. I would definitely recommend this company to anyone with a termite issue. Our service was completed by Wayne, who could not have been more professional. He took his time to explain what he had done and what we might expect over the course of the next few weeks. He also took care to discuss the safety of our pets through the process.
Bill's did a fantastic job! Lisa performed the home inspection and made sure to check everywhere, inside and out. She was friendly, informative, and great with my small dog and kids! She explained everything throughly and I felt very comfortable with the treatment process. The quote was very reasonable and the work was performed a few days later. Cory performed the treatment exactly as it was explained. I'm very pleased with our results! I would recommend Bill's to anyone!
The office staff were very professional and friendly. They sent an online quote along with the appointment time. Follow up was great. Our technician showed up on time and was very professional. He did a good job and explained the process and answered all our questions. Would definitely recommend them.
Jonathan Smith
7 years ago
Bills service was FAR superior to the other companies I contacted. They set up an appointment for the same day I called and actually came out and did a thorough search of the house for any evidence of termites. This was a nice touch in comparison to the other companies that just sent an email estimate based on the square footage of the house. They came out the next day and drilled into the concrete rather than simply putting a trench around the house. All in all my experience with Bills was excellent and I would recommend them to anyone in the future.
Fmaj7th Sajous
2 years ago
Bills Pest Termite Control company visited my house in Gilbert, AZ to assess whether I had any vulnerabilities or areas that needed to be addressed related to birds nesting (e.g., pigeons). In short, the services entailed inspection and evaluation. They determined that the work I had done a year prior was indeed sufficient and would control the bird issue; note they did not invent or create an issue where clearly, in their view, there was none. I would engage their services again based mainly on the honesty and integrity that I find they brought with their expertise.
I am very pleased with the inspection, service & education from Bills Pest Termite. They were the 3rd company I had come out to inspect for termites and on Oct.16 Jonathan was right on time and very thorough & informative complete with graph and layout on exactly what they would do, and the price was fair. I do my homework and checked BBB & reviews and felt secure in my decision to schedule the Termite service with them.On Nov 17 Michael was right on time and did a super job & left the area clean. He was friendly & patient with answering my questions. I highly recommend them!!
The best service in the town. We have been using Bills Termite Control since we moved to this house. It has been almost 15 years. Ladies from the office are so sweet. Inspectors n’ workers are take time to check entire house n’ always do wonderful job. They never disappointed me. Thank very much guys.
Chris Godlaski
8 years ago
I received several quotes for some active termite tubes that were in the interior of our home. Our sales representative was Gemma and she was the only person that did a complete termite inspection, the others did not look at the entire house, only the active area. We discussed different treatment options and we felt that Bill’s did not try to oversell any of their services. We ended up treating the complete exterior of the home and instead of drilling the stem wall to treat the interior activity, they were willing to pull the carpet back and drill the interior slab. After selecting Bill’s to do the work, the appointment was scheduled 2 weeks out. The employee arrived on-time for the appointment and we discussed the service before he began. Everything was done timely and the area around the house was clean when he was finished. We based our decision to use Bill’s based on the sales appointment, reviews that we read, and their status with the BBB. We would recommend Bill’s Termite based on our experience.
We had our treatment for termites yesterday and it was quite painless. We asked that the tech call before he came, because we have dogs, and he did. He came and explained what he was going to do. He had to leave for a short time, and let us know so we could let our dogs out, which we appreciated. The procedure seemed to go quickly. We are very satisfied and will recommend Bill's to anyone who asks .
Shannon Prondzinski
8 months ago
Steph came and did a great job explaining the issues and concerns. She made me feel comfortable about the process.
Ryan jeffries
8 years ago
I just had service done a few weeks ago and was very impressed. I received an online quote and it was the lowest out of all the companies I researched. The techs arrived on time and were finished in less than an hour. He was very informative about the process and chemicals involved. They were careful with trenching around the perimeter and placed the rock back where it should be. I will definite be recommending Bills Pest Control to family and friends.
I used Bills Pest & Termite after I found a couple mud trails at my home and had a great experience throughout the process. The inspector Jonathan was very knowledgeable and professional. He explained in detail my treatment plan and his crew delivered. There prices are very fair and the techs that did the work were friendly and knowledgeable as well. I would highly recommend to anyone in need of termite service.Brad
Patty Morrison
3 months ago
Very nice guy - He explained well snd was very pleasant. Thank you !
Susan Crinnian
5 years ago
We were highly satisfied with our experience with Bill's Pest Control!! The technician that initially did our inspection was very professional, and did a very thorough inspection on our home! We made an appointment right away, as we didn't want the termites to do further damage!! The technicians came right on time to treat our home, and explained in detail what we were to expect!! They treated our home inside and out, and were finished in less than 2 hours!! I would highly recommend using this company if you have any kind of pests...they eased my mind, now I can sleep comfortably at night!!
These guys were fast and knowledgeable and very reasonably priced. I had a warranty from another company that did a poor job fixing a termite problem but elected to use Bill's based on their reviews and I was not disappointed. I thought I had one area of concern but he showed me 7! Glad we had them out to inspect and subsequently treat.
I contacted Casey who was treating our neighbors home for termites. He was friendly and helpful and explained to me where to look and what to look for to determine if I might have termites. Unfortunately I found the tubes exactly where he told me to check. I called Bill's and scheduled an inspection. James came to the house and was there 5 minutes prior to my scheduled time. He did a thorough check of the house and showed me several termite tubes and fully explained what would be done if I chose to use their service. He provided me with a quote, which was a great value for the service. I set up a time for the treatment and today, Casey came to treat our house. He was 15 minutes early, and worked hard and explained everything to me. Both James and Casey are extremely professional and knowledgeable about termites and ridding your house of them. The scheduling was done quickly and the service was scheduled at my convenience. I would highly recommend Bill's pest & termite control to anybody.
We had two other companies come before deciding on Bill's. Alex was super informative, friendly and didn't pressure us into anything. Also, they didn't recommend bait boxes like the other companies which can result in secondary poisoning to other animals. Service that's going to be provided is reasonably priced. Thanks again!
3 more great experiences from Bill’s Termite Service again today. Anthony arrived at my house on time for my yearly re-treat and re-inspection. Great news - termites still gone after last years treatment! This is a great value - kind of like having termite insurance.Ryan arrived on time and performed free inspections at my Mom’s house and at my daughter’s house. More great news- no termites 2 years in a row!Both Anthony and Ryan were polite and knowledgeable. My brother recommended Bill’s Termite Service to me and I am very pleased and I highly recommend Bill’s Termite Service to YOU!
Debbie Lamrouex
4 years ago
We had Bill’s termite come out and do an inspection on a home we bought. They were very knowledgeable and gave us a great price. Later that same week Chase was out treating our house. He did an amazing job and we could not be happier. He gave us all the information to help us do what is best for our home. We will be having them out every year, from now on to check that everything is good. Also to have our regular monthly pest control. Big thank you to everyone at Bill’s Pest and Termite Co.
My experience with Bill's Pest and Termite has been wonderful. I have termite issues which Bill's is helpful with. They are very friendly, knowledgeable, professional, and reliable. Their prices are much more affordable than most companies. They offer yearly termite control treatments for a decent annual renewal fee. It is great to get this coverage since termites are extremely difficult to get rid of 100% and will often come back. I would highly recommend Bills Pest and Termite to others.
Miguel Vasquez
5 years ago
Overall I had a very good experience with Bill's. Great service, responsiveness and professionalism. Inspection was very thorough, Paul answered all of my questions and didn't pressure and let me take the time to decide if I wanted to move forward. The estimate came in at a much more reasonable cost than other companies who gave me a much higher estimate on termite treatment.The only complaint I have is the poor cleaning of the concrete dust around my house after the drilling was done for the treatment. A brush and dustpan was used which really only cleaned some of the dust and spread the rest of the fine dust around the perimeter of the house. A shop vac of sorts would be helpful, heck I would have been happy to loan the tech my shop vac to clean up all of the dust around the outside of my house. Instead I had to hose down the concrete all around the house to clean up all of the concrete dust after the treatment. Other than that, I highly recommend Bill's to resolve any termite problems.
David Merdick
7 years ago
After discovering marks on our ceiling in several places in our house, we realized they were termite tubes! I immediately looked for a company to call and read as many reviews as I could. Bills Termite & Pest Control was high in all the reviews I read, so I gave them a try. I met with James who thoroughly went through everything that would be done and answered any questions I had to my satisfaction. I agreed to have the work done and was surprised as the cost was lower than I expected. I scheduled the work to be done and the tech showed up on time and completed the work in a timely manner. He reviewed his work with me when he was finished and I understood what he had done. My experience was excellent and I would highly recommend Bill’s Termite & Pest Control to anyone needing their services.
Milana Novakovic
8 years ago
Few weeks ago we discovered signs of what appears to be a termite tunnel. With so many pest and termite companies in town we decided to go with Bills Pest & Termite Company because they have the best reviews and customer satisfaction.I called and lady that answered the phone was very polite and professional, she set the appointment around my schedule. On the day of our appointment termite specialist James showed up on time and after checking our house was able to identify few other termite affected areas. He was very knowledgeable abut the chemicals that they use and explained to me how warranty works and for how long the treatment is good for. It took only ten minutes for me to decide that Bills Pest and Termite Company was that business that I can trust to get the job done.When termite technician Dallas came he had map of our property and knew exactly where termite infested areas are. With rainy forecast for that day he offered to come back and re-inspect all around the house if any problems occur. Sure enough it rained later that day and washed away some of the fresh concrete patches that Dallas installed. I called him back and the next day he came back and re-patched washed off concrete plugs.I was very happy with work performed and definitely will recommend Bills Pets & Termite Company to anyone.Thanks guys
I would highly recommend Bills Pest and Termite Control for extermination and termite needs. We have used the company for both. We have been customers for a couple of years and have been highly satisfied. The technicians are very friendly and knowledgeable. Any issues or concerns that we have are addressed and taken care of promptly. They are always very thorough, and spray inside and outside as well as lay down glue boards where appropriate. If any area needs extra attention, the technician goes above and beyond to make sure that everything is taken care of. Also, I appreciate that we are given a specific time for our appointments, instead of a window in which they will be there. They are always on time, and if for any reason they are running behind schedule, I always receive a phone call. I also know at the end of each appointment when next months appointment is scheduled for. Their prices are reasonable and I feel we always receive stellar service from them. Highly recommended!
I had a free inspection done by Bill's. The inspector was on time, did a thorough inspection and explained in detail what she found and what was being recommended. I had the work done a few days later and again they were on time, explained what they were going to do and they completed the work on time. I had a very friendly and courteous technician. it was good experience and an overall great job!!
jeanne thorley
8 years ago
I had remarkable service. Lisa scheduled a time, not a window, which was great. I called one afternoon and she was here the next day. She was very knowledgeable. The service person showed up on time and did an excellent job. He explained the entire procedure and did exactly what was expected. They also cleaned up all areas when they were done. I would highly recommend this company. Also, their rates are much lower than the larger companies I had called.
Misty Delgado
9 months ago
Chase was very friendly and informative. BILLS is by far more trustworthy than the other guys.
Wayne came out to take care of a termite problem at my home. He was professional and knowledgable. I received estimates from other companies before but they were not as thorough with their inspections. Wayne asked a lot more questions and it was obvious he was a seasoned pro. I'll keep my business with Bill's Pest Control.
David Ellison
8 years ago
I absolutely loved my experience with Bill's Pest & Termite. Gemma was a treat to work with. Her expertise was welcomed and her honest approach refreshing. Michael the technician was friendly, thorough, and knowledgeable. He took his time with the treatment and made sure to clean up when he was finished. I feel much more protected now that my home has been treated by this professional staff. I would highly recommend them for their expertise and local experience.
They were here on time and called before they arrived. Their equipment they used was pretty cool and it didn't take them to long. They do good quality work at a good price. I was impressed. And they let me know there are no termites before leaving. That made me feel a lot better too. Good guys. Very professional. Would recommend.
We've been with Bill's for several years already, and there is no comparison to the other company we once used. The integrity, thorough examinations, honesty, and price, cannot be matched! We are extremely satisfied with their service!
Jonathan Nguyen
10 months ago
Nova is responsive and Alex the tech was very nice and cool. Answered any questions I had. I will continue to use Bills Pest. Also, no contracts either which is a plus!
My mom gave me Bills Pest and Termite phone number after finding them on yelp. She was very happy with the service and treatment. James came out to my house for a thorough estimate! He was on time, friendly, and very knowledgeable. I felt very comfortable knowing I was making the right choice. Dallas was out two days later to do the actual treatment. He was so nice and easy going! I would recommend Bills Pest and Termite to anyone. -Ashley
Daniel was very knowledgeable and efficient. Excellent work.
Bills Pest service has been a pleasure working with I had some concerns about treatment of some she'd she'd areas, when the unit was first treated I was in process of purchasing the home and hadn't received the keys to open everything up! We called the office and they had Curtis come back right away to treat the shed area's. Curtis was very pleasant and professional and took care of everything for us! We give Bills Pest service and Curtis 5 out of 5 stars, we highly recommend them
In 15 years Bill's is most definitely the best service I've ever used in the valley. Bill's is a hands on family business that is thorough and very detailed.To many of the big companies just don't get the job done for numerous reasons including cheap chemicals and underpaid route techs who don't care. I've previously used them allThat is until someone in my neighborhood recommended Bill's. 2 years now and plenty of dead scorpions outside and zero inside!!!!You will not be disappointed.
Highly recommended. Best price and extremely professional and friendly service. Ryan (inspector) was very professional and took the time to explain and answered all our questions. Chase, our service tech, was very thorough and did a great job explaining what he was going to do and then again after he was finished.
Andrew Ernstrom
3 years ago
I had a VA pest inspection for a refinance done today.Very easy to schedule. I just sent a text, and had an appointment the following morning. The appointment took 20 mins, he explained what he was doing, and was respectful to maintain distance and wear gloves and a mask with the pandemic going on right now. I had all the documents I needed from the inspection within 20 mins after my appointment. Very reasonably priced. Great service
My initial contact, appointment and all questions we’re answered via text which was awesome and convenient. The service technician was on time, professional, and in addition to treating the footprint of my house, sprayed my entire yard because of an ant invasion. Pricing was competitive, and now I’ll wait and see if the bugs stay away!
We have used Bills pest control service for a few years now. They are always on time and consistent. Their technicians are super friendly and professional!
The estimate is quite high. I inquired about a Veterans discount and have not heard back.
Nathan Lee Morales
7 years ago
The company had Dallas come out a few months back to conduct an inspection and preventative treatment on our house...and he did an awesome job. He was very informative during his inspection and was patient in his explanations of what he saw. He was also extremely thorough while conducting the treatment. I can honestly say that I have really enjoyed working with this company, and I would recommend them in a heart beat!
Randy Thompson
8 years ago
The day finally came, our house had fallen victim to termites. We used Yelp to search for a company with good reviews and came across Bill's. I called for an appointment and was able to get it for the day that fit MY schedule (bonus). Gemma came out to do our inspection, on time and she was great. Very knowledgeable and super nice. She did a thorough inspection, explained everything to us about the treatment and gave us a quote. I was pleasantly surprised at the total and scheduled the appointment. Wayne came out to do the treatment and he was on time and ready to go. No joke, this guy is a worker. Two hours later he was done drilling, digging, spraying, cleaning. Could hardly tell he was ever even there. He was professional and courteous and did a great job. Overall we had a great experience with this company and would not hesitate to use them again. Would highly recommend them to family, friends and anyone looking for a good experience while dealing with a bad one - termites!
Bertilia Goebel
4 years ago
KUDOS to Lisa TrottI was a real estate agent for 15 years & find that Bill’s Pest & Termite Control have the best & fastestservice. Lisa, the termite inspector is very professional, honest, informative & gracious. I never had anyone gave me such expeditious service & follow up through on the termite report. The office staff was very professional. Thank you very much Lisa.
Bills Pest control is a professional local company that is a pleasure to work with. After four treatments by a national company, I still had termites. Bills sent out an inspector one day after I called. He was thorough and gave me a quote the following day. They treated my home quickly after the inspection. The price was very reasonable and the sevice was five star. I highly recommend using this company. The service Technician was friendly, polite and explained everything to me about the treatment that I had never known before.
Erica Lucci
10 months ago
Alex was professional and friendly. I feel the pest control is thorough and I've gotten great results with Bill's. I would recommend them!
After much research (almost 2 weeks) , and having Termite Companies come out and do a home inspection. I finally decided to go with Bill's Pest & Termite Control. Jonathan (Sales Person) was very informative and answered ever question I asked. He also explained about different types termites. I just knew right there and than, this is the company I decided to go with. Price was also very reasonable. Two year warranty included in price.Today is Nov 17, 2014, and the Tech (Dallas) showed up at 12:30 (Right on time). He inspected the house, and showed me what & how he was going to treat our home. Very nice guy. Bill should be proud to have good employees like Dallas. He also explained to me to keep and eye out for 2 to 4 weeks for any mud trails. Any way.....bottom line.....Awesome customer service....and a thumbs up for Dallas....thank you.Rudy Moreno
I recently had Bill's Pest and Termite Control treat my new home for termites. Casey arrived promptly and did a great job. He explained the process clearly and answered any questions that I had. Best of all, they saved me quite a bit of money over the other quote I received from SOS. I've even recommended them to a neighbor who also had a great experience using Bill's.
Francie Goins
10 months ago
I will use their service in the future but today they were just here to do a termite inspection. It was not only perfect because we don’t have termites in the house but also because the person who came was knowledgeable, friendly and on time!
I had some termite issues so I found Bill's and called them right away. Gemma showed up and was extremely friendly and thorough when she came to my house for an estimate. She examined the house inside and out and explained everything I needed. We were able to book the treatment only a few days later! Donovan and another guy (didn't catch his name) came out to perform the treatment on the house and did a great job. They were very thorough as well and very efficient. He explained everything to me, performed the work, and then cleaned everything up afterward. You couldn't even tell they came in. Great job! Very impressed! I would recommend you guys to anyone with a pest problem.
Bill’s Pest Control treated our home for terminates. We got a thorough and comprehensive quote from their inspector. Pricing was reasonable and the tech and inspector were friendly. Easy to schedule and great communication. Thank you!
Ryan was honest and professional. He didn't try to sell us something we didn't need. He took the time to explain how termite treatment works and that it lasts 5-7 years (we had a treatment 4 years ago and that other company tried to sell us another treatment 1 year later). He also explained that the root eating termites in our yard were not a threat to the house. When/if we DO need another treatment we will 100% be using Bill's Pest and Termites!
Anthony treated my home for termites and was incredibly helpful and thorough. His experience really shined through and he was able to explain the process thoroughly and clearly as he performed it. I am very satisfied with the work he did and would highly recommend Bill's Pest Control to others as a result based on how well he performed.
We had termite Inspection completed and received the estimate and report from Paul. He was very complete in his inspection and what would be needed. Price quoted was very fair and the warranty is a plus. Today Michael arrived early and got started on the work as described. He trenched all around the home also went under into the crawl space with the liquid. Drilled and treated and filled the holes. Michael did a Very timely and thorough job today. We feel Blessed by the staff at Bill's Termite control. We Certainly will hire them again and let others know what a fine company they are to work with. Five stars for sure from the office staff to the field workers. Thank You All Russ and Linda Addy
I have been using Bills Pest Control for months now and I am highly satisfied with their service. They do such a thorough job inside and out every time they come. My tech always takes the time to ask about any concerns I may have, they even wear booties over their shoes when they come inside to spray. Everyone is so nice and friendly to work with. Would highly recommend them!!
What a wonderful experience with Bills pest control. Honesty is so important when in the service profession and Bills did not disappoint.
The technician was professional and did a thorough job with the inspection. I will recommend this company to friends and family.
We are very pleased with our choice in using Bills Pest and Termite Company. Jeremy was our termite inspector and we were really impressed with his representation of the company.When Anthony the technician came to apply the termite treatment, he explained everything he was going to do for our home. He was very informative and answered all of our questions very knowledgeably, and courteously.We definitely recommend this company!
I received great service from Bill's Pest and Termite Company. I was with another company who tried to up-sell me to another termite control method that they said was better but much more expensive instead of honoring my warranty. Rob with Bill's was familiar with this other method and told me that it would not work and cannot be guaranteed. He also used to work for this other company and that was one reason he left. Thank you, Rob. I appreciate your honesty.
Bill's service man, Chase came out just yesterday and performed his job to a tee. He was also on time and very prompt in his duties. He and Jon were very professional and answered all our questions. Overall, we are very much satisfied with their service and would not hesitate to recommend this fine company to our friends and family! Thank you Bill for a job well done, and No! I am not tired of winning yet and God Bless America!!
We discovered what we thought might be termites and called for an inspection from Bill's as we had heard their ad on the radio. They came as scheduled and inspected our property and discovered termites. We agreed on a time and date for treatment but too much rain. We rescheduled and they arrived on time, did the treatment in a very professional manner and cleaned up after themselves. We were very happy with their price, quality of service and professionalism. If we had to, we would definitely use Bill's again.
We would definitely recommend Bill’s Termite & Pest Co to anyone who is searching for a company to handle your problems fast & efficient. We discovered termites in our home, I called to have them come & look at it. We dealt with Jon & he was a superb technician! He was able to inform us what we had going on & what we needed to fix the issue. They scheduled us right away & followed thru promptly. We were very impressed with Jon as he was very knowledgeable and thorough. We will for sure recommend your company to all our friends & thank you for your services!
We had an outbreak of ticks in our yard. I tried to DIY and was not making much progress. After researching options, I called Bills Pest & Termite Co. I spoke with Karen who was very friendly, taking the time to answer all my questions and get me scheduled. Summer came out to treat my home. She was very professional, friendly, and seemed to care about helping me. There were no pushy sales, just a lets get this done for you. Whenever I called to ask questions or confirm appointments, I received quick responses and call backs. Costs are very reasonable. After 2 visits, I have seen a 95% reduction in ticks. Would highly recommend.
tracee struchen
4 years ago
Jonathan came out and gave us a quote for termite treatments. He was on time and courteous and put me at ease about the situation. Other companies use scare tactics to try to get you to hire them. He actually ended up giving us a cheaper price than what they quoted over the phone. The technicians came out and did a great job and were fast and friendly. We were asked to do a review and once we did they offered an additional length of time for the warranty BUT they did not ask or pressure me into saying positive things or giving a good review. It has been several weeks and no signs of the little buggers. I would highly recommend Bill’s to anyone. They weren’t the cheapest but way lower than Orkin or Terminex. They were honest and professional.
From the estimator to the treatment operators, everyone at Bills Pest and Termite was so respectful and professional! Since termites had taken up residence in my home, the estimator, Jeremy, explained how the termite treatment would work and he was very patient as he showed me what I could do to get my home ready for the treatment. The two treatment operators, Mike and Chase, arrived on time and talked to me about what they would be doing to make sure my home was protected. They were efficient, hard working, and thoroughly cleaned up after they completed their work. I would absolutely recommend this company for termite treatment!
Bill’s has been great for us. They responded quickly and we’re very professional. We extend our termite warranty every year now.
Jennifer Trepanier
4 years ago
I saw termite tubes at my house and freaked! I started looking for an affordable price to treat the termites and heard about Bill's Pest and Termite Co. They scheduled me & treated my house immediately. Everyone from the scheduler to the guys that came to the house were professional, thorough and I am one very happy customer! They did a great job for a fair price. And they have a great renewable warranty. Highly recommend this company!!!
Our service technician was terrific. She took the time to explain everything and was very knowledgeable. I highly recommend Bill’s Pest and Termite!
I knew I needed termite treatment it was a matter of who would do it. I had several inspections and estimates prior to calling Bill's. They were reasonable, knowledgeable and had the best price. Gemma who did the inspection and estimate was personable and efficient. Donovan and his partner had the job done in half of a morning. I would recommend these guys (and have already) to anyone needed pest or termite control.
Great customer service. Excellent, professional work. Gemma Williams came out for the assessment and estimate. She was extremely thorough. Casey, the technician who performed the actual termite treatment, arrived early and was efficient and professional. Work took just over two hours. Holes were sealed like it never even happened. I highly recommend Bill's Termite Co. Mike D in Anthem, AZ.
Sandra Ronfeldt
2 months ago
Always get the job done plus everyone is friendly. Would recommend.
Bill’s estimator and treatment specialist exceeded my expectations. They treated me with respect and answered all my many questions. They knew their business, treated me fairy and honestly. Yhe price was competitive and in my ballpark. They treated the entire exterior of my home,and especially the garage where the infestation was evident with a heavy dose of insecticide. I am very please and can confidently recommend Bill’s to friends and neighbors. PS: I love Bill’ humorous radio ads..
This company was very professional and thorough. The scheduling was very flexible. My technician, Casey Gartner, provided excellent service. He explained the process and did a complete walk through as part of his estimate. When he performed the treatment, he was polite and very courteous. I would definitely recommend this company to a friend!
We've used Bill's on several occasions with great results. They have quick appointments and are able to treat any problems effectively. The team is friendly and professional with reasonable rates. We will definitely be using them as needed in the future.
Great Service! Bills Pest Termite Control you was referred by a neighbor. The Service tech who came out was very professional and pleasant. When observing our property he showed us every thing, every where that he saw. We felt that what he was sharing with us was truthful and to the point. He showed us in writing with diagrams all that was to be done where and how. The quote was exceptionally reasonable. When the work was done it was exactly what he had shared with us. I would defiantly refer your company to others. Thanks Again the Draper's
Sarah Carlblom
3 years ago
Bills Pest and Termite Control treat their customers like family. They are immediately responsive to all questions and concerns, but never do more than is necessary. We have been using their service for approximately 10 years and they have always been fair, honest, and lovely to work with. They have our highest recommendation.
Wayne came buy on time and was very polite and knew what to do with my problem and did a great job.I was very please and satisfied. This company is lucky to have such a good hard working very conscious guy. Wayne came by again on 2/4/2021 the same as last time on time very polite and courteous. Took care of the problem did a good job. This day and time your company is lucky to have him as a employee.
Our appointment was re-treatment was scheduled for a few days after I called concerned about signs of termites in our garage. Anthony, the Bills Pest & Termite tech arrived ahead of schedule. He carefully checked the garage, confirmed the signs of termites, told us about the termites ( we are new to a termite region), and applied the applicable treating chemical. This was all done at no cost to us as we had purchased a home and “inherited” an active Bills warranty. Great support with zero hassle.
Bill's Pest Control was great at addressing our termite problem. The staff was friendly and accommodating and all appointments were kept / on time. Their pricing was also very competitive with other services. I would recommend Bill's Pest Control to anyone with a pest problem as they offer a friendly yet professional approach to making sure your home is pest fee. We have used other services in the past and did not receive the high level of customer service we received from Bill's.
Chase, the technician was fantastic! He was thorough, neat and explained everything he was doing. He also had a very professional and positive attitude! I would highly recommend Bill’s Pest control for your termite problems!
Deborah Burns
5 years ago
I have nothing but good to say about Bill's. I especially would like to say thank you to Amanda and Lisa in the office. Yes, Jonathan was efficient and professional and the actual technicians Chase and Sean were extremely nice, informative and thorough in doing their jobs, but it is the office girls that kept me together.I originally contacted Amanda to schedule a free examination back in August. I was given an estimate by Jonathan on August. 10th. Unfortunately, I had some other critical construction problems that had to be addressed first and could not access several of the treatment areas until those were taken care of. I laid awake at night imagining termites eating my home beyond repair.On September 6th, I called the office, stressed, exhausted and crying to let them know I was still awaiting a restoration company to complete the other projects and was assured by Lisa that everything would be OK and that as soon as I was ready, the original agreement would still be valid and it would only take a few days to schedule my treatment.Finally, at the end of October, I was ready to schedule and was given a service date of 11/2/2017... just days away. Sean and Chase showed up on time, explained the process to me again and got right to work. They were finished in just a few hours and cleaned up after themselves pretty well.Overall, my experience was a relief. Everyone was kind, respectful and honestly cared about customer satisfaction. I highly recommend them to everyone.
We bought an older home in January that had been sitting vacant for about 2 years. The place was a mess & yes, there were termites. After a bit of research I called Bill's. Lisa came out to do the inspection. She was very professional & very thorough, she emailed us a detailed report of what they were going to do & how the stuff works and what we should expect. Their quote was actually a bit less than I had anticipated, which was a plus! When the technician came out to apply the products, he also was very pleasant & worked fast. When he was finished he showed me some areas that were not on the report to be treated, but applied product there just wanted to be sure we were covered - just in case. Overall this was an excellent experience. We haven't seen any sign of termites, thank goodness! They have a great warranty and we will continue to use them in the future.
Albert Johhson
5 years ago
Amazing Professional Service that left me with a Smile. I recently discovered termites in my garage and I called Bills Pest Control to inspect my home for termites. They were able to send Paul out the next day and Paul found termites inside and outside my home. Paul saw the concern on my face and requested a crew to show up the next day. The crew arrive was professional and courteous while digging a trench around my house and drilling inside. I had called several other pest controls people that stated that they could not come out until next week for the inspection. I a grateful that Bills Pest Control is a company that still understands good service for a fare price. I would recommend Bills Pest Control to all my friends and family. Thank you again for the great service.
I have been a full time Realtor in AZ for over 10 year. I have used Bill's Pest Termite Control for numerous termite inspections all over the valley. I recently hired them to treat a client's home in central Phoenix. They did a phenomenal job! Not only was the price less than I budgeted, they scheduled my appointment for the next day. The service tech was courteous and used the time efficiently. The service came with a one year too warranty. I am happy with the service and will recommend them to other agents.
We were fighting a termite infestation with DIY methods for years and they just kept coming back. Finally, we went to the experts, Bill's Pest & Termite Control. For a very reasonable price, they knocked them out in one treatment, and they haven't come back in the two years since. From the phone contacts to the technicians, everyone is professional & pleasant. It's refreshing to deal with a company who does what you pay them to do, with the excellent customer service that great companies provide. They are a 5 Star business!
No one contacted me regarding the report findings. I was called by someone who didn’t introduce herself just seeking payment. I stated that I didn’t know what the report said and it was difficult to find it via email. The woman then got an attitude. I wouldn’t have chose them personally, but I was referred via third party but now I know.
Christal Bateman
8 years ago
We contacted Bill's Pest Termite Control to perform an inspection before selling our home. They scheduled an inspector to come out right away. The inspector was very friendly and knowledgeable. Unfortunately we did need to have a termite treatment performed but they were able to schedule one right away and at an affordable cost and informed us the warranty will transfer to the new owners. The technician that came out and performed the treatment did a terrific job. I would highly recommend Bills Pest Termite Control.
Susie Schifferer
5 years ago
We had a terrific experience with Bills Pest & Termite Company. Paul, the termite specialist came out to the house and walk the inside and outside of the house. He was polite and professional, and left a service agreement prior to leaving our home. We actually scheduled our service about a month later and had an emergency that morning and we were unable to meet the gentlemen at our home to do the service. Without any additional charge, they rescheduled and performed our service. GREAT JOB!! GREAT SERVICE!!
Always great service! Inspector Bridgette came out and did a wonderful job. I have been using Bill's Pest and Termite for years ,first, because they do a great job and secondly will always support conservative businesses!! Thanks ?
When we returned home to Arizona after being gone for six months, we found uninvited guests in our garage-Termites! We called our Home Warranty Co and they recommended Bill’s Pest Control. They came out, gave us a great estimate, which was very competitive. They thoroughly treated our property the very next week. We were extremely pleased with the job and the warranty they gave us. It has been almost a year with absolutely no sign of Termites. I highly recommend Bill’s Pest Control for a job well done! -Maxine, Surprise AZ
THE BEST in every way! Absolutely satisfied and would highly recommend this company. Loretta and Karen are the greatest, so caring and very detailed with their inspections and treatments! They are always on time and great communication with follow up phone calls when I was so stressed about the tick infestation in my house. They take the time to let you know what you need to do to alleviate problem areas and they treat you like family, not just quickly spraying and leaving like other companies I have encountered. This company is very trustworthy and honest and words cannot express how truly grateful and satisfied I am for finding them. So be sure to call them and look no further because this company is the TOP OF THE LIST! Also very reasonable pricing! Scheduling is never a problem and you can always reach them on the phone. Fabulous service!
I was very pleased with my experience with this company. I called and was given an immediate appointment. The inspector, Jonathan, was thorough and explained his findings and the subsequent treatment that would be applied. I was able to book the work at the conclusion of the inspection. They arrived on time and completed the treatment in a very professional and efficient manner.Norm
We had termites in the new home we purchased. Based on the great reviews, we called Bills Pest Termite Control, and we’re very pleased with the work. From the detailed initial assessment that the estimator John gave us, to the actual treatment, I felt that Bills Pest Control employees were very knowledgeable, honest and took pride in their work. Anthony was a great technician who thoroughly explained everything he was doing and why, which is very important to me when it comes to something like termites, which I didn’t have any experience with before moving to Arizona. Thank you!
Bill's Pest was very easy to work with. We had them out recently for a full termite treatment. They were on time (early even!), professional, and efficient. The tech was very helpful. I forgot to move some items and was not prepared but he worked around me so we didn't have to reschedule!
Scott Pletcher
10 years ago
We moved into a new construction and needed to find a good pest control service to keep the creepy crawlies at bay. My wife did some research and found Bill's. She gave them a call and explained our needs and concern for safe products to be used around our small dog and toddler.Loretta and Karen came right on time, despite the fact that we accidentally gave them the wrong address for our new place. They were friendly, thorough and took the time to explain everything they were doing. Loretta did a walk-around of my house with me pointing out all the little cracks and crevices that I should seal up for optimal pest avoidance. She found spaces that were hardly visible and it was clear she had years of experience to know just where to look.Karen handled the inside portion and pointed out all the areas I'd need to seal up on the inside. Both were very friendly, joked around and made the experience pretty entertaining.We signed up for a monthly maintenance program with them at what I believe is an very reasonable price. So glad we were able to find a quality local business with personality and passion versus a corporate national chain.
Deborah Abbott
8 years ago
Bill's team (from the staff that answers the phones, to the service guys who did the initial inspection and subsequent treatment) was great - always on time (well, actually 5 minutes early both times - a rare quality today) and very knowledgeable. They were very flexible with us when we had to reschedule our treatment at the last minute. I would (and will) recommend Bill's to anyone who needs a termite service. I kind of freaked out when we found termites in our home (I've lived in AZ over 35 years and have never had termites before), but service tech James Long put all my fears to rest - explaining everything about termites and treatment. Thank you Bill - for employing such a great crew!
andrew howard
8 years ago
We recently discovered that our home had termites. After some searching on the internet, we came across Bill's Pest and Termite. We read several glowing reviews so we decided to give them a call. The receptionist was very polite and we were able to schedule an appointment for the same week. During the inspection our termite specialist was very informative and helpful in planning our treatment. He was able to answer all of our questions. Our treatment was scheduled for the next week. Our service tech arrived on time and was very helpful in explaining what the procedure entailed and what we could expect. Overall our experience was very good and we highly recommend their services to others!
Siens66 (Siens66)
5 years ago
I found out I had termites and called Bill's Pet Control they sent out a specialist right away to look at my situation. After a complete walk through and explanation of my issue.I setup to have the work done and when the technicians arrived they where on time and very professional. They explained everything they where going to do and an eta on completion. They made sure i knew what they where doing and what to look for to make sure my issue was resolved. They provided the details of my service and warranty. They also asked me to let them know if i had any questions or issue. I will always call Bill's if i ever need help with pests again as they where very professional and made sure i knew what needed to be down at a level i was able to understand with out making me seem like i didn't know what they where talking about.
Terry Armentor
4 years ago
Well, where do I begin. First off, the best commercials on the air, it's how I called them to begin with. Then Jeremy shows up, gave us a thorough inspection. Outlined everything in writing that would take place, made the appointment, and we were off to the races.Then comes the treatment, Loretta and Dallas showed up 25 minutes early(who does that anymore), and got to work right away. Trenched all the way around the house, and Dallas was using two drills to drill the holes in the garage and on the back patio, and the front entry and inside the house where we initially found the termites.They were thorough, efficient, and hard working.I could not be more happy with my experience, and more disgusted with my old Termite Company who I gave the boot a couple of years ago.I would reccomend, Bill's Pest Control to anyone that is in need Termite control. Keep up those great commercials as well.And Google Reviews need to add more stars for this business, they are worth it.
I've used Bills Pest Termite Control in the past and was very pleased with the results. So now, years later I called on them again. From the time I spoke with Lisa G.over the phone whom was able to kook up my last service, to when the tech Dallas arrived, they were very professional by answering all my questions and concerns about the treatment. He explained himself very clearly on the process, did the work, and cleaned up after himself thoroughly. I am very happy with their service and the quality product that they use. I highly recommend them to anybody who's looking for a professional company that uses a quality product at a very reasonable price. Thank you Dallas and everyone at Bills Pest Termite Control.
James provided the quote which we felt was very competitive. Mike did the work. Both men were friendly, knowledgeable and efficient. We were thrilled that there was no mess to clean up after them also. We are confident we received the best termite service available and are happy we worked with these guys from Bill's. Strongly recommend and will use again as needed.
Nathan Sickler
4 years ago
I have been using Bill's Pest Control since 2008 on my personal property and various investment properties I was involved in. Always a quality service. They are thorough, clean, and on-time! Never disappointed after all these years and I recommend them to my family, friends, and clients.
I have been a customer of Bill's Pest Control for many years.The staff is friendly and accommodating; happy to work around my schedule.The service technicians truly know their stuff and are very eager to answer any questions.I shall be a loyal customer for many years to come.Gail Shapiro, Scottsdale
Mary Faith Yoder
2 years ago
Edited to add: They were fast at responding after my initial review. They came out again, to make it right. I am much better pleased with the results this time, and am happy with how fast they responded. They were not okay with a one star review, and that is good. I still see a few roaches every now and then, but not even every day, so I am pleased. With follow ups as needed, I feel the results will continue to be satisfactory. At this point, I can say I will use them again.I had them out three times to spray for roaches and I still have them. I am an extreme neat/clean freak and there should be no reason at all why I can’t get rid of these roaches! It is very frustrating! I went with them because they were the cheapest company I could find, but obviously, cheaper is not always better! I may have to just pay more for a company who guarantees their work. It is ridiculous to spend this much money and not have the roaches gone!
I just had a termite treatment from Bill's last Saturday and highly recommend this company to anyone without hesitation. Before I made up my mind to go with Bill's, I interviewed 5 other companies. All the companies I selected to interview have good reviews and are reasonably priced. But when I saw how thoroughly Lisa, a termite specialist from Bill's, examined my house and pointed out the spots that other companies missed, I knew which company I wanted to go with. Lisa was also the most knowledgeable person and answered all of my questions confidently. On the treatment day, Donovan and his helper showed up exactly on time and performed a very thorough and clean job. Both Lisa and Donovan were very courteous and accommodating. Although Bill's Pest Termite Control was not the cheapest, I am glad I chose Bill's. They gave me a peace of mind.
My experience with Bills was very nice. I was able to get appointments for an termite inspection and service very quickly. The price for the termite treatment was also very fair. The technician who came to my house was very nice and professional. I was very satisfied with Bills service and would highly recommend to anyone looking for a good termite service.Thank you, Bills.
The technician, Wayne, arrived on time and was polite and professional. He seemed quite knowledgeable about what exactly needed to be done. He got to work immediately and was busy every time I checked to see if he needed anything. When he was done there was no mess for me to deal with. Left me a detailed description of what he had done and what to look for after a few weeks to make sure that the termites had not returned.I will recommend this business and technician to anyone who needs quality pest control services.
I've had Bill's come out 4 times. Initial inspection after buying the house, termite treatment, then also recently the warranty inspection and re-treatment. They've been great every single time with fantastic customer service and very good pricing. I've had other termite companies in the past and they are not nearly as thorough or cost-effective as Bill's. They only came to re-treat as a just in case and was covered in the warranty so it was nice and easy. I would absolutely recommend them as far as a termite company. I haven't used them for other pests and fortunately haven't needed to but love the peace of mind they give me. They even worked with my paver company when doing the initial treatment as I was getting brick pavers put in on the patio and Bill's needed to drill. They worked flawlessly together when they really didn't need to. They certainly went above and beyond!
I just had my Queen creek home treated by Bills and could not be more pleased. The service from the first phone call to the final treatment was excellent. I have high confidence in the quality of the treatment and can rest knowing my home is protected.Wish I would have called them sooner, the price was very fair as well.
We had heard the ad's Bill's Pest and Termite Co were running on the radio and called to schedule an appointment to have someone come out to our for an estimate. Based on that experience we decided to go with them after a few other estimates.They were very flexible with apt changes we had to make and when the did show to complete the work they were on time!! Also, fast, efficient and cleaned up all work area's before the were finish. Great Experience!!!
Rachel Toledo-Miller
5 years ago
We are so happy to have found this company! Bill's provides AMAZING customer service, FANTASTIC communication and documentation, always FOLLOW UP & FOLLOW THROUGH, and generally just makes the whole process quick and easy! Amanda & Lisa are both GREAT to work with, and we will continue to use & recommend Bill's for all of our pest control needs! :)
First of all we love the service provided by the company, but Wayne is exceptionally good and thorough. We have one area of the house that has been a particular problem and he really attacked it. Very pleasant to converse with and we were very comfortable with him being in our home. Wish there were more like him in the home service industry. We would request him in the future if possible. We wouldn't use any other service.
GREAT SERVICE!I just moved into my new rental home in January, shortly afterwards we found out our property was infested with ticks. I called Bill's Pest Control who advised they needed to do 3 sprays to get rid of the problem. You guys sent out Summer, and she was AMAZING! She was knowledgeable, honest, and she got the job done. She came when she said she would, she advised us what to expect, gave us some helpful tips, and the sprays were reasonably priced. Summer was the best woman for the job, and I will be recommending her and Bill's Pest Control to our family and friends. Thank you so much for the awesome job you guys did, and for the amazing professionalism!
It is a pleasure to report my satisfaction with the service received from Bills. I was being eaten alive by mosquitoes when my appointment was scheduled. The crew arrived exactly when expected, throughly treated my home and explained every detail of what they did and what I can do. I give the greatest praise for real service.
Had a very positive experience dealing with Bills Pest & Termite Co. Rob Ryan made the inspection the day after I called for service following a neighborhood termite alert. Four days later Chase & Sean were here to perform the treatment. All 3 were professional, personable, polite, and obviously experienced. Chase clearly explained what the treatment entailed and provided excellent information on termite habits, potential extent of colonies, etc. I would not hesitate to recommend this company!
I was cleaning out the garage and noticed the dreaded termite tunnels and saw the critters run for cover when I knocked them down so I knew they were active. Sent out a mass email to friends about who to call and Bills Pest & Termite Company came back recommended to me by two friends along with some not so favorable reviews of other companies. Called Bills P&T Company and they had someone out in three days. I even got a call a bit before saying he was on his way. Very reasonable estimate considering what friends were telling me it would cost and considering he was all over the house inspecting. They had Michael out the following Tuesday and he even called to say he was running ahead of schedule and asked if he could come by earlier. YES! He was finished in no time and he didn't mind my desire to see and talk about the whole procedure. It's been about two weeks and not a single termite tunnel is visible. Hopefully I won't have to but I will definitely call Bills Pest & Termite Control again if I need to. HIGHLY RECOMMENDED! Work Order #55341
I called and had an inspection in 30 minutes from Steph who happened to be in the neighborhood. Steph was AMAZING and so friendly and fun to talk to. I lost track of time talking to her! She was super knowledgeable and taught me so much about my termite issue. Took the time to answer all of my questions and even answer some questions I didn’t know I had. I’m looking forward to the estimate and working more with this company. Whoever answered the phone when I called was also very friendly and helpful. I’m impressed already.
Christy Baxter
a year ago
I needed a pest inspection for a VA home loan. Bill’s Pest Termite Control was very responsive, and a technician was sent out the next morning after contacting them. She was on time and professional.
I would use Bill’s Pest & Termite again. Jonathan was my service man he showed up on time did a good job, explaining what kind of things he was looking for and was just a nice guy representing his company well. I hadn’t use Bill’s before, I called a different company and they told me they didn’t do inspections and they recommend Bill’s to me, and I would recommend them too! Thanks.
John came to our home and was very understanding of our concerns. He inspected our home and explained in detail about our termite problem. We set up appointment and Michael came out and completed the treatment in 3 1/2 hrs. He did a wonderful job. You would never of known he was here. Everything was back to normal and cleaned up.THANKS BILL'S PEST AND TERMITE COMPANY!!!!
Good experience. We had three estimates and chose Bills because Gemma was the most knowledgeable and personable. The technician, Casey, arrived on time and was very thorough. My husband was impressed that Casey could handle a drill in each hand. What a time saver! We will recommend Bills Pest Termite Control to our friends. Thanks, Bill and crew.
Jeanine Lewis
4 years ago
I love Bill's Pest Control! I've been using this company for about 4 years! I have a young child and Bill's Pest Control gives me peace of mind as far as her safety. If I need additional services, they have been incredibly responsive. They have been reliable with a cheerful disposition. They know the needs of my family and makes me feel that we matter to them. Moving here from Denver, I was unaware of the pests in the Desert that can be quite dangerous. Bill's Pest control continuously educates me on how to keep scorpions out of our home and off our property all together. Very blessed to be their client!
Robert Valenza
7 months ago
Excellent termite inspection . Tech was very thorough and fully explained the next steps and service that will be provided to eliminate the termites .
After living in our home for over 20 years we noticed mud tubes on the outside wall of our back patio. The technician, James Long, came out as scheduled and did a through inspection of our entire home. He clearly explained our termite problem and the necessary treatment and cost. We scheduled the Termite treatment and we pleased with the complete treatment of the perimeter of our home. The technician was professional, prompt and cleaned up afterwards. We were completely satisfied we the service we received from Bills Pest Termite Control.
Camille Conger
6 years ago
After suspecting that I had termites, a friend recommended that I call Bill's. I called multiple places to inquire about an inspection. Bill's was a free inspection and they were able to schedule me quickly (unlike several other places). They were on-time and educated me about termites and about the process. They encouraged me to get other estimates to compare. They were the best price and did a thorough job. Thank you BIll's for all your help and professionalism.
Right before the holidays, I noticed some strange looking 'nail holes' in a bedroom closet and when I tried to pull the 'nail' out it disintegrated in my fingers. Showed them to my husband and we both knew what they were - termites! We immediately called a few companies to inspect our property and provide a quote. We decided on Bill's. The rep that came out to inspect was really friendly, professional, very informative and, while not cheap, very reasonably priced. The job was scheduled and completed in one day - on time and no mess. While finding termites in your home - especially during the holidays is a real bummer - it's always great to find a company that does their job so well! Highly recommend Bill's!
ally hoekstra
2 years ago
So whoever I spoke to on the phone was great and had great solutions to solving our cricket issue and knew exactly where they could be coming from. Well when the technician arrived, she had no idea we even had a cricket issue. I told her the lady on the phone explained all these things the technician would be doing and everywhere they would be spraying. Well the tech had no clue about any of this. So I called the company hoping to speak to the same lady (who I think may have been one of the owners?) well someone else answered and I told her the tech didn’t seem to know what I was trying to explain and I was wondering if someone could explain to her where to spray. the girl on the phone laughed and told me the tech probably knew what to do and no one needed to call her to explain anything. The tech sprayed the home but I was really dissapointed when all she used to spray was a little can that we could’ve bought on amazon or the pest control store for $40.. and we were already looking to buy the same product but assumed they used something stronger. She only sprayed the window sills?? Even though the crickets were not coming in there. They were only in the bathroom dropping from the exhaust fan. She said the monthly spray was the same as thing and they only spray the window sills? Which I was super confused by. She forgot to have us sign the invoice and when she remembered she came back and we signed it and on the invoice we see “cricket issue, please spray j-trim and fans”........ so clearly she did not read this prior which was upsetting. Well there’s still crickets and this company unfortunately didn’t fix our issue
john anchondo
2 months ago
Good company ,, professional, friendly/ and timely !! Gonna stay with them ?
This is the second time we've used Bill's Pest & Termite Company. The first time was 5 years ago and they did such a good job that my sister ended up using them also. Her termite problem was pretty severe and they needed to come back out and reapply during the warranty period and they did so with no questions asked.When we noticed the tell-tale signs of termites coming down through our bedroom ceiling, our only call was to Bill's. Our termite inspector was Jonathan Logan and he was very informative about all aspects of our problem. We set up a date for the exterminator to come out and he came on time and did a wonderful job trenching and applying the solution around both of our homes (sadly, both our main house and guest house had the pesky critters).We highly recommend Bill's. They are also affordable.
I called Bill's Pest Control for termites. The estimator came by on time, and he was very knowledgeable and friendly. He prepared a comprehensive treatment plan and a very reasonable estimate. On treatment day, the techs arrived on time and were very efficient and unobtrusive as they drilled and entrenched for treatment. I was pleased with experience and would recommend them.
I had my house inspected for termite treatment by several termite control companies a few months ago. Besides the reasonal quote, Bills is only company who inspected every corners of the house inside and outside for any suspicious trace of termite existence. So I decided to go with Bills without hesitation. Yes, I made a correct decision. The service quality is indeed worth every penny. The treatment guys are not only professional, but also courtesy and patient in answering my questions and explaining the details. I also recommended Bills to a friend who found trace of termite inside her house, and the feedback from her is as positive as mine.
Richer Life LLC
4 years ago
Nov 15, 2018 by Ervin Cobb on Bills Pest Termite ControlGreat Job. The Experience ShowsWe found trails of termites at our home a few weeks ago. I called Bill's Pest & Termite Control and they we out to over house the following week. The Inspector, Jon, was on time and spent the time to tell me about the situation and the best treatment approach. I was surprised when he came back from his truck as a full estimate, printed in color and in a folder. The treatment was performed yesterday and the Service Technician was on time and carefully applied the treatment. After the service, he explained what he had done and indicated that we should if we see any issues prior to their follow-up visit next year. Great Job Bill. Thanks
Jo Ellen Dudley
8 years ago
We wanted to let you know how happy we were with our experience with Bill's Termite Control.We worked with Jonathan Logan (Termite Inspector) and Michael Gartner (Termite Specialists) both were very informative, showed up on time and did a very good job.We would highly recommend this company to our family and friends.Our appointment was Saturday Michael spent the time necessary to do the job right.Lisa Gartner in the office is very helpful.Thank you,Merlin and Jo Ellen Dudley
Michele Wrapp
5 years ago
We highly recommend Bill's Pest Termite Control. We discovered evidence of termites in our home and were able to have a free inspection conducted by Paul right away. Paul was experienced and knowledgeable. He did a thorough inspection and answered all our questions in detail. After inspections by three different companies, Bill's Pest Termite Control was the obvious choice for superior service and treatment. Donovan came out to our home and applied the treatment precisely as described by Paul in the quote. He, too, took extra care to fully explain everything he was doing and the rationale behind it. We can rest assured that from this point forward we won't have to worry about termites with Bill's Pest Termite Control on our side. Their professionalism, expertise, willingness to share information and commitment to customer satisfaction is beyond compare. They're simply the best!
We were impressed with Bills Pest & Termite Control the first time we used them several years ago and that is why we called for them when we discovered termites in our home this month. Their pricing is very reasonable and the techs are very knowledgeable in their jobs. Dallas was the tech that came on this visit and he was professional, neat and pleasant in answering our questions about the treatment he was doing for the termites. We have, and are, highly recommending Bills to our neighbors and friends in the Phoenix area. This is a great company to do business with for all pest control needs.
From the initial phone call to make an appointment for the inspection to the termite treatment itself, my experience with Bill's has been nothing but positive. We were apprehensive upon first learning we had termites, but Jonathan helped ease our concerns with a thorough inspection and subsequent explanation of how our termite problem could be resolved. We were also pleased and relieved when he gave us the quote for the job as we were expecting a much higher price. The tech was on time for the treatment and finished well within the time frame we were anticipating. I would recommend Bill's Pest and Termite Control to anyone who is looking for an honest and reputable company to handle their pest control problem.
Larry Holtsclaw
3 years ago
From home estimate to job finished, Bill's Pest and Termite Control was totally professional. They spotted termite activity that I was not aware. They gave smart advise prior to treatment. The treatment process was impressively thorough by an experienced professional. Bill's exceeded my expectations. They are 5 stars.
We just had a termite treatment done and were extremely pleased with the service.The original representative that did the evaluation and the technician that did the treatment were both very courteous, friendly, knowledgeable and explained what they were doing, why they were doing it and where they thought the problem originated. The work was done neatly, and the interior area was cleaned very thoroughly before the tech left, in addition to taking care of the exterior of the house and the inside of garage. We would recommend them highly.
Joe Goldstein
3 years ago
The initial inspector did a good job of pointing out the various termite paths around my house, some so small and minor, that I never would have seen them. He presented how the whole remediation process would work well.The techs who came out to do the work were very thorough and courteous. They explained what they were going to do, and then set about getting the work done. No dallying, yet thorough. They answered our questions as they went about their business.So far, so good. Now to wait the 2 weeks for the chemical to do its thing to look for any lingering evidence of termites, but I really don’t expect any.
Mike #2862. Mark came over and REALLY did a great job. He found cracks inside my room under my piano. He moved very heavy piano by himself, then he open my carpet then drilled 10 very deep holes. Then he moved to my big window side to open the carpet and drilled 18 deep holes. Then he wants to cleaning the dust, but I told him I can vacuum. Then, he went to laundry room to drilled another 7 holes, then drilled 6 holes outside of my bathroom. He even drilled 5 holes under the bush in the leaves outside. Then he was so patient and very accurate to fill Insecticide to each of holes. After he done all of above, then He even thought of cleaning the white ant marks on the wall and then use the paint to cover the small hole in the wall.What a great guy! He really inspired me that I have to let people know that This is a very good company, they have very good employees like Mike. If every employee is like him, then this company will be great. Please see the attached video. At the same time, I am also very grateful to Amanda for having arranged such a good employee to come to my home.
Michele Blumentritt
a year ago
Dallas was very professional and informative. I received a text to confirm my appointment and also when he was on the way! I would highly recommend their services to friends and family!
Thelma Curtis
a month ago
The technician was very polite, professional and knowledgeable.
Jon from Bill’s did a wonderful job pigeon proofing our solar panels, removing established nests and cleaning up after the problem we had had with birds. He took several photos and went over everything with the initial quote, and when we decided to go with this company, they were on time and thorough. The price was fair and we couldn’t be happier to have the pesky rooftop house guests (pigeons) gone... they were so noisy, dirty and destructive. Huge thanks to Bill’s for everything!
The inspector was very nice and thoroughly hunted until we found those nasty beasts. Scheduling worked with me to get the earliest possible date for our first treatment. The technician was great and informative. I have no complaints. Now we wait to do treatment #2.
Our entire experience with Bill's Pest and Termite has been easy and smooth. When we first met with Johnathan and he inspected our house, he was very through and put our minds at ease. After going over all the details about the termite treatment and the steps necessary, we felt sure that we had made a good choice in picking Bill's to take care of our problem. The technician, Mike, was polite, friendly and really easy to talk to. We had a lot of questions about this and that and the other thing, and Mike answered all of our questions nicely and made us feel at ease with the entire process. After he was done, he cleaned up the work area and left our house in tip top shape. I would recommend Bill's to anyone who has a problem with termites or pests of any sort for that matter. They are on time, on budget, and thorough.
Cindy Schultz
2 years ago
Technician was on time and very courteous. Explained all procedures in detail and his findings and recommendations. I felt the price quoted was fair and he didn’t try to pressure me into purchasing any services.
We found some termite symptoms at August. My friend recommend this company to us based on his exceptional experience. So we called the company to do inspection. Jonathan Logan did a very thorough, best inspection compared with other companies. He is very knowledgeable, polite and professional, inspect every corner inside and outside. He found some other mud trails that other companies didn’t find. The two techs did a great job as well, polite and professional. Now it’s been 3 months, no more termite. Would not hesitate to recommend this company.
Sana Hamadani
5 years ago
I highly recommend Bills Pest Termite control to anyone who needs such services. Everyone was just professional, knowledgeable and prompt! The call, the appointment, the work and the correspondence; all were smooth and made our experience less stressful. Thank you for a job well done!
Michael Comer
6 years ago
Overall Outstanding Company !!! I used Greenleaf before I called Bills and I have to say Bills is a bit higher priced but the customer service made up for it big time. I live in Anthem and we has I believe his name was Madison but I could be wrong. He was very knowledgeable and Friendly. He did a great job answering all my questions and had a detailed answer for each one. Just terrific customer service all around !! I don't care if some of theBugs come back ha nowadays great customer service is hard to find !!
I was more than pleased with Bills Pest Termite Control from very first time I contact you.My daughter, Dijana, suggested you because she had you to do termites treatment at her house.She was happy, and I was, too.I talked to Amanda few times, she was very helpful, team to do estimate was awesome,and the team who did treatment was very professional.All the questions I had were answered, and everything was explained to me.Thank you very much, you should be proud to have a great people working for you.I will recommend you to all my friends.
Jackie Tisler
8 years ago
Bills Pest and Termite Control came to my house yesterday for termite control. The technician Wayne was excellent, very professional and courteous. He was responsive to all questions I had and explained everything with great detail. He gave great exit instructions.. Best yet he was great with our dog even though she barked at him throughout. Also when I called the company several times with inquiries my questions were always answered with honesty. I would definitely recommend Bills Pest and Termite Control to family and friends.
The professionalism at Bill's has been excellent. Jonathan provided a through no nonsense inspection and a cost appropriate bid. Team of Sean and Chase were on time , explained the process, and application and clean up was seamless. I highly recommend Bill's.Claude ZPhoenix, AZ
Simply put, this is a good company to do business with. You get what is promised, when it is promised. We saw a mud tube in our house and called Bill's after finding them on Yelp.Note: Check out how several Elite Yelpers give them glowing reviews (always check how many reviews have been written by that user before granting too much credibility to a review).The woman who came out for a termite inspection and estimate actually called me 45 minutes ahead of time to let me know she may be a few minutes late. She arrived as promised and we received a written estimate and explanation of what would be done, what types of treatment would be used and what would be required from us (move some stuff in the garage, etc.). I felt the price was fair (not at all painful as I had feared). The day of the job, the crew arrived on time and worked as unobtrusively as possible. It's been a few weeks and we haven't seen any more evidence of termites but they do warranty their work, so I am not concerned. And speaking of warranties, no worries about them closing up and opening anew under a different name, voiding the warranty. This is a local company that's been here for years under the same name (I verified this on the Secretary of State website). If you want a company that will value your time and does excellent work at a fair price, Bill's is for you. I would recommend Bill's services to anyone.
My husband and I have been using Bills Pest and Termite control for years now and they are by far the BEST company we've ever used. Summer comes out every month for our maintenance treatment and she is very knowledgeable, helpful and all around a great person! We take comfort in knowing the critters are kept away from the house and away from our toddlers! We recommend Bills Pest to all of our family and friends!
Shaylon Stump
8 years ago
We had a great experience with Bill's. Everyone we spoke with was knowledgeable and helpful, answering all of our questions regarding differences in chemicals and differences in treatment techniques. We contacted a few other termite companies but none were as helpful or as good about getting back to us regarding our inquiries. We recommend Bill's!
I'm not from Phoenix and I have absolutely no experience with termites so I was pretty nervous when I saw hundreds of termites in my pool from a swarm. I called Bill's Pest & Termite Company because of their previous high reviews and online reputation. John was my Tech and I couldn't be happier with how professional he was and how he took the time to explain the types of termites and how they can affect your house. He was very thorough in everything he did and didn't use any scare tactics to try and sale me something I didn't need. The quote he gave me was very reasonable and I can't recommend John and his company Bill's Pest & Termite Company any higher. Also, most companies give you times that they will be there from 8-12 or 1-5, I was told 12pm and John showed up at 12 on the dot. Awesome service and so friendly!
Jessica Tanner
8 years ago
We had a wonderful experience from the initial inspection with Lisa to treatment for termites Dominic. Extremely prompt, courteous, honest and friendly. We feel the price for treatment was fair and Bill's Pest and Termite stands behind their work.We would highly recommend this business to anyone based not only on our experience, but especially after hearing some of the horror stories from friends and family about their experiences with other termite control companies. Thanks Bill's Pest and Termite.
Stephen Caswell
8 years ago
We used Bill's Pest & Termite Control at our last house. When we found evidence of termites at our new house, I called them, happy enough with their service to use them again. When I initially researched them for the previous house, they had a good rating with the BBB, an A+ if I'm not mistaken. (Their current rating is an A+.) The price, while not the cheapest in town, was not outrageous.This time Gemma came out and did the initial inspection. She was very friendly and professional. The technician who did the initial treatment was personable and discussed treatment options for a hard to treat area with me.As far as criticisms, they are relatively minor and are based on my entire experience. Here are two. Good cleanup of treatment chemicals when it inadvertently ends up somewhere it shouldn't would be one suggestion. Also, getting a renewal postcard yearly on a consistent basis would be nice, although there is a generous grace period. All in all, I would give them 4 to 4 1/2 stars, and I would recommend them.
The representative for Bill's Pest & Termite was very friendly and explained what they found and what they recommend be done. The Rep. that actually came out to do the work was very friendly and new exactly what he needed to do. He finished the job in a timely manner. It's been a few weeks and I have not seen any termites. After dealing with this company I will never deal with any other Termite company. I highly recommend them to anyone looking for Pest & Termite control.
Russ Ackerman
4 years ago
As a professional home inspector with over 10-years of providing top notch service, it's important to recommend companies who will also provide my clients with exceptional service. Ive worked with several termite/pest company and Bill's Pest and Termite will always answer the phone, return emails and be at your home at the scheduled appointment window. They offer many services weather you have roof rats, pigeon issues or scorpions. I highly recommend Bill's Pest and Termite as my 1st choice for anything related to pest control.
Scott Weirback
8 years ago
After the heavy rains in Phoenix this summer, we discovered a termite tunnel in our garage and immediately sent out requests for service. We had received numerous quotes from different Valley companies and our last visit was by Jonathan Logan of Bill's Pest and Termite. Mr. Logan arrived on time and completed a very thorough inspection. He was, in fact, the only inspector to find a second tunnel in the back yard. He explained the options clearly and gave us the peace of mind that even though there was evidence of termites, that these were considered the less evasive of the types.We scheduled service for October 28th, and Michael showed up on time, was very friendly and completed the service in about an hour. He was also able to find another termite tunnel that was missed during inspection. He did an excellent job of cleaning up after himself and my garage looks cleaner now than when he started. He even left me with a dustpan (by accident). The holes drilled were very small and expertly filled again with concrete.The price was ideal and I can already hear the termites packing their bags and heading for the neighbors. Better call Bill's Pest and Termite.Thank you guys and we will definitely recommend you to our neighbors.
After an initial inspection, Bill recommended that I not treat for subterranean termites at that time due to the boric acid that I had been using would not react well with their treatment. The critters kept coming returning after a few months, so I had them treat my home. So far so good -- no problems with termites any more. This company is an honest business. They spent a lot of time answering my questions and concerns, and they cleaned up after their work too. It's hard to put a price on peace of mind.
Jonathan was very honest and thorough with inspecting the house. The process after that was very smooth -- the service guys were on time and informative, and the treatment was done within less than 2 hours. Highly recommend!
Martin Levine
7 years ago
I have used Bill's Termite in the past on one of my rental properties and was very satisfied with their service and prices. Unfortunately, I found a small termite trail at my primary residence and did not hesitate to call Bill's Termite and Pest Control right away. They sent an inspector out right away to assess the situation and took the time to explain the recommended treatment options. Once I picked a treatment, they had a technician out to my house the following week. The technician arrived on time, completed the job in a reasonable time, and cleaned up after himself. He had to dig trenches around the house and drill holes and cleaned up the mess so everything looked the way it did before the treatment. Their price was fair and they warranty their work. If you ever notice termites in your house, do not stress, just call Bill's Termite and Pest Control and they will put your worries at ease. It's also great to use a locally owned business who knows their stuff versus the big pest control companies who charge more for their name recognition.
Shelly Sergent
4 years ago
Always great service and always easy to schedule a convenient time for me. Techs are always personable and ask good questions to help identify my family needs of pest control.Living on a mountain preserve means I get all kinds of desert critters so I rely on Bills to know how to best help me control them and keep a balance with nature too. The service techs always go the extra mile and I appreciate them!!
Excellent customer service. They had a quote ready for me in a few minutes and arrived early in the schedules treatment day. So far we have had no issues. Time alone will tell if they took care of the termites but I'm confident they will honor their word and take care of it if the pests return.Now, two weeks after the treatment my wife found a cluster of termites in one of the bedrooms. I'm hoping it was a holdout group that hasn't died yet but I'm sure if the problem continues Bill's will be on hand to help out.
We had a great experience using Bill's Pest & Termite service. From the initial inspection with Jonathan to the treatment with Dallas, they were punctual, clean and professional. All of our questions were answered and we never felt pressure to go with their service. So far, no signs of termites since the treatment!
Lisa has the most expedient, kind, Professional, results oriented customer service, I’ve experienced. I’ve been in the real estate business for over 25 years . She is extraordinarily. It’s just an example of the core values that Bills Best Control operates from. The morale of his team exudes top notch leadership and love.
My call to Bill's was met with courtesy and professionalism. An appointment was scheduled and on the date and time, Gemma arrived for the inspection. Very efficient and thorough. Explained the proposed treatment and we scheduled the treatment appointment. Cost was well within my previous experiences in other Arizona locations (2). Casey arrived on time and was efficient. He answered all my questions and was done as advertised.
Seth Manwaring
5 years ago
Not having a good experience with Bill's Termite. They've come out and treated the house a few times but we haven't noticed a reduction in termite tunnels. Which is why we've called them out again. We have a service contract but it's usually 4-6 weeks to get an appointment. If someone apologizes about the wait, but blames it on that time of the year, is it an actual apology? Why not just be honest and apologize for lacking sufficient staff to uphold service contracts?During the last visit from Bill's, they said they needed to drill into the foundation at the front of the house but couldn't. I don't know why, but something about this suburban Arizona cookie-cutter house model stumped them that day. He asked me to remove a strip of drywall inside, the length of the front room, so he could return and try drilling from inside. This morning he complained that he still couldn't drill and complained that I didn't clean out all the drywall dust and debris from the gap between tile and sill plate. I offered to clean out the drywall debris so he could come back and apply treatment, and he left, referring me to the office to find out how long before someone can come back.The office was able to schedule us two weeks out. So we'll have this 15-foot by 5 inch hole in the wall for the next couple weeks, and I still don't know if it was for nothing.Customer experience doesn't seem like a priority for either of the people I spoke with today from Bill's. And results don't appear to be a priority, either.
ELAINE RICHARDS
a year ago
I’ve used bills pest and termite company for over 20 years I maintain 40 families and I’ve use them from every facet from roaches to mice they we’re always professional and cared for my tenants. their prices were excellent and they always resolve the problem.
Chase from Bill's Pest & Termite Company came out and serviced our residence on December 26,2018. He was punctual and very professional. He thoroughly explained what he was going to do and finished in a timely manor. We are happy with the service and look forward to being termite free.
Very happy with the work we had done! Very professional and great service!
Bill's Pest & Termite Control came out last year and did an inspection. I was given a very fair estimate with a one year lock in price. The work was finally scheduled and the technicians were not only on time, but a bit early. They were very professional, friendly and efficient. Upon leaving they made sure I was aware of the timeline for the termites to be completely gone and if I noticed any new tubes to call them and they would return to assess and retreat. I highly recommend Bill's Pest & Termite Control.
I had a great experience with Bill's Pest Control. Gemma came out to give the estimate and was very knowledgeable and was able to answer many of my questions. The treatment process went well and was very quick. When there was an issue they came right back out and corrected it. I had a good experience with Bill's Pest Control.
Turned a negative into a positive. When I found termites actively infesting my home they were able to send an Inspector out the day after I called them. Gemma the inspector was very honest and professional. After inspection she gave me a quote and the price was very fair. They were able to send a tech out the following morning to treat my home. So two days after I called them for a quote the work has been completed and I no longer have to worry about my home being damaged. Dallas, the tech they sent was professional and thorough. Overall great to do business with and I would recommend them to anyone.
Constance Bedell
2 years ago
Dallas is always professional, knowledgeable friendly and on time. I love Bill’s ads on the radio. I have used this company for over two years and highly recommend them.
I am very pleased. I have a patio home rental that was treated for termites about 4 years ago. The neighbors on both sides just had treatment a few months ago so I called the same company to come out and check. Sure enough the termites were back. My tenant was there to meet with the other pest control company and was not very impressed. I had heard the commercials on the radio and thought I should check out Bills. My renter loved Jonathan as he was much more thorough than the other tech. I loved Bills because the price was substantially lower than the competitor and they did a very good job. Will recommend Bills to anyone that has a pest problem.
Great service. I used Bill's Pest and Termite to treat a termite problem. I was very pleased with the knowledge and professionalism displayed with this company. The inspector Jonathan was very knowledgeable and professional. He explained in detail my treatment plan and his crew delivered. Thank you very much.
Their technician Donovan was at the home exactly at 9 as promised. Extremely helpful and explained the entire procedure in detail before beginning. Throughout the treatment he asked if I had any questions more than once. They were here for approximately two hours and even helped me move some of my garage stuff back which I really didn't expect them to do. In summation, I would highly recommend them to anyone who has to deal with termites.
Great service overall. The guys who did the treatment for my termite problem got here on time and knew what they were doing. Also took time to explain some details and answer my questions. I had other service-warranty before and the difference in overall professionalism and quality was obvious. i will recommend this company to a friend of mine who also has a house with termites.
Diane Johnson
2 years ago
I’ve had a great experience with Bill’s Pest Control and would highly recommend them. Very knowledgeable and thorough in explaining the pests found and treatments used. On time and friendly service, they went above and beyond to check up and make sure everything was all good at our house. Thanks again!!
Theodore Schlink
2 months ago
I have been doing business with Bill's Pest for about two decades because of it colossal quality of service. The tech appeared today for the yearly inspection on time, in a clean uniform and, a terrific and positive attitude.
Lisa Trott completed our termite inspection. She was on time, friendly, thorough, and knowledgeable. Michael was our technician. He arrived early and completed the job over a couple of hours. He was also very knowledgeable and took the time to answer any questions we had. Our experience with Bill's Pest and Termite was exceptional and we would recommend them to our family and friends.
Sylina Slider
2 years ago
Great service, our inspector was wonderful, kind and respectful. He took his time (not too long) going through our home. Answered any questions we had, in detail. We definitely recommend them!
Matthew Sheedy
7 years ago
Just had termite treatment done at our house. Guys did a great job. They were courteous and professional. Came in, did the job and cleaned up their mess afterwards. Good Value for the money. I have had other companies before, but I am not looking any more, I found the termite company for the future, Bill's Pest and Termite Control.
We have used Bill's Pest & Termite Company in the past and were very pleased. When we found evidence of termites we again made a call to Bill's. We were happy with the inspector and the tech team. Everyone we dealt with was professional, knowledgeable and provided a timely response. We have recommended Bill's in the past and will in the future.
We previously used another company 31/2 years ago for termite treatment. They did not drill into our concrete as part of their initial service. The termites returned this year after the rains that we have been having. We decided to use Bill's this time. Our experience has been great so far. Gemma came out to do our estimate. She was personable and knowledgeable and did a thorough inspection inside and out. The price quoted was reasonable as well. Casey came out today to perform the treatment. He called ahead of time to let us know he was on his way (which I always appreciate). He was courteous and efficient. I also like Bill's website, which gives additional info regarding tx types. I recommend this company to anyone looking for termite treatment of their home.
Aaron Greenwalt
4 years ago
I had multiple quotes ranging from $800 to $1800 depending on how long of a warranty they provided. Also some companies would save me $$ by only treating the soil around the home and not doing any drilling. Not only were the technicians knowledgeable but were very professional and explained everything to me. In the end I went with Bill's and paid just under $700 for a complete treatment. Some companies told me I would have to wait 90 days after treatment to have them come back if I found more tubes but Bills said give it 3 weeks and if I find new tubes they will come back and retreat the area. I would definitely recommend Bills to anyone with a termite problem!
Joseph Denshaw
2 years ago
The technician that conducted my home termite Inspection was great. Showed up on time, was very professional and knowledgeable. Answered all of my questions in detail. Could not have had a better experience. Highly recommend.
We’ve used Bill’s Pest when needed for more than 20 years. They are always very professional, thorough, and reasonably priced. I wouldn’t hesitate to recommend their services!
Changed from one star to 5! Bill’s came through for us in the end. They sent a big truck and spent over 4 hours spraying and treating termites in the attic and throughout the home. Initially we were told they don’t go in the attic, but the guy who came out was very thorough and went all up in all the spots of the attic. Perhaps there was a miscommunication with office personnel but the job was done and the technician was extremely kind and professional. Thanks Bill for handling this for my mom!
valarie holdman
2 years ago
I was needing a free termite inspection since our old warranty expired and called Bills pest termite control. The lady who came by was very nice! Helpful and very knowledgeable about what to look for in termite activity. We luckily didn’t show any signs of termites so nothing extra was needed but we will definitely call this company again should any signs show up!!! Thanks for our free inspection!
We love this company! We get regular pest control service from them. They are completely thorough, and they always take the time to answer my questions and make sure that we are satisfied with our services. They come out between services to address any issues that might pop up, and their service providers are always informative and courteous. You won't be disappointed!
Started with a great initial conversation. Inspector came out quickly and gave a free inspection. then got us scheduled quickly but for some reason no one showed on the treatment date. Called in to figure things out and was offered another time that worked well with my schedule. Although the office staff could not figure out what happened they were pleasent all the same. When the treatment team got to my house they were very polite and effecient. Great company, plan on staying with them.I would like to add that even though i was a cranky customer (newborn baby, lack of sleep, cranky misses due to termites) the professionalism and courtesy shown deserves a 5 star. 4 star is only due to the simple schedule mishap.
Quick and efficient! Called them to come out and do a termite inspection as part of a VA refinance. Scheduled my appointment quick and arrived on time.
Steven Quinlan Jr.
2 years ago
Going through refi so needed termite inspection report and they were able to get us on the schedule the following day and showed up on time (even a little early). Quick, professional and had the report in my email immediately. Would definitely recommend and would use them in the future!!
Betty Tozier
11 months ago
They were professional and knowledgeable and honest with the results of the inspection and provided advice on handling it without trying to sell me something I did not need.
Jennifer Gallamore
8 years ago
Gemma came to our home and gave us very reasonable quote to treat our house for termites. She was very friendly and we agreed to have Bills Pest and Termite treat our property. A few days later Michael came out to drill and spray. He did a good job and explained what we should do and watch for in the future. This company was on time and so far we have experienced excellent customer service. Hopefully the pesky termites are gone for good, but they do include a year warranty with their termite service.
Nate Schumacher
2 years ago
Excellent service and value every time. Work with me to totally get rid of bugs and takes extra time to make sure we get the scorpions. We spend a lot of effort to make sure we have no scorpions and Dallas from Bills always helps me with my own extra glue traps, spraying and locating so we totally get rid of them.
I have been reluctant to use a termite service because it's difficult to know who you can trust. I called Bill's after I heard their commercial on the radio and they have turned out to be top-notch. They show up on time and get the job done. Exactly one year later they contacted me for a re-inspection. Thank you very much for your help with my termite problem Bill's.
Luanne Hostler
8 years ago
The inspector was very knowledgeable about the termites we encounter in Arizona and gave me information about the specific ones I had on my property. The process was explained clearly so I knew exactly what to expect. After all the information I was given I was very confident that the treatment I was receiving would take care of my termite problem.The technician was very professional and did a thorough job and completely cleaned up the areas where he worked.I have also been given a guarantee of follow up treatment if needed within the warranty period.After my very positive experience, I would highly recommend Bill's Pest Termite Control for your termite problems.
Lisa from Bill's Pest &Termite did an inspection last Nov. 2014. She was very thorough and explained the treatment options. The Tech came out soon after that and did a fantastic job. I thought the price was reasonable and I have not seen any evidence of Termites since. Very Professional and I highly recommend!
Jayson Mercado
3 years ago
I had fear of a termite issue and Bill’s got someone over to estimate next business day. They confirmed termite presence and sent a crew to do a complete treatment the next business day. I wouldn’t assume they always operate so quickly, but I’m thankful they did for me since termites come with whole lot of anxiety. They get my highest recommendation!
Scott Ledbetter
8 years ago
Our pest/termite tech was Dallas and he did an excellent job! He was extremely professional, courteous, and very knowledgable. He took the time to answer all of our questions and gave us a ton of very useful information. We were very satisfied with the service and would highly recommend Bill's Pest & Termite Control!
We had a great experience with Bills Pest Termite Control. They were professional, timely, kind, and knowledgeable, everything that we were looking for in a termite company. They explained everything and let us know what to expect. The workmanship was high quality. They were reasonably priced. I would highly recommend them.
Great experience. Called for a renewal inspection and they were able to schedule me in for the same week. The inspector called ahead of time on the day of the inspection and as a result was able to arrive earlier. Very courteous, friendly, and knowledgeable. Explained things well which was very helpful especially for someone wanting to know more about termites and their existence. No termites found!!!
Charlie Stanton
5 years ago
As a commercial property manager it can be hard to find vendors who provide timely and reliable service. Paul at Bill's Termite came out to the property on time and answered all of my questions. He also provided a very sensible and cost effective solution to the issue we had at the property. His knowledge and expertise has saved me money (cost is about 1/3rd of a competitor) and time as competitors were recommending unnecessary and costly solutions to a simple problem. I will continue to use them for all of my properties.
Bruce DeNorch
5 years ago
Bill's has severed us well for years. When we discovered termites they came and did a thorough examination including crawling under the house. They arrived on time and the technician was friendly, pleasant and willing to answer any questions.
Karin Connolly-Hilger
3 years ago
We hired Bills Pest Control Based on their positive Reviews. We elected to have a second inspection done by another company because we were not satisfied with the customer service and the progress of the treatment in which we discovered many errors which were done by Bills Pest Control. The chemical they used were sprayed on our couch cushions, couch pillows, ottoman as they were wet after I had come into the home after the allotted time to wait till after things dried, it was recommended to wait 90 minutes, I opted for 2 hours. Discovered from the second inspection this is illegal to spray chemical directly on surfaces where skin will come into contact with surfaces. Customer service kept giving us the run around and finally did not return my last phone call. Beg Bug activity increased. The technician paused very long when I asked if we had gotten the right encasement's for the bed and after a couple minutes said “yup” these will work. During the second inspection from another company we found out they were the wrong type and the technician from Bills Pest should have known this and explained the differences to me and re-scheduled our appointment. The Technician who treated our home said that the bugs should be start dying in 2 to 3 weeks and I was shocked, and he came back and said I didn’t mean to alarm you and they should die off in 2 to 3 days. Activity was increasing so I kept calling customer service back and asking about the treatment and the increased activity of bed bugs, they kept telling us that the eggs need to hatch and walking through the residue in order to get coated with the chemical and yet it takes 2 to 3 weeks for them to die after getting the chemical on them and in the meantime they can bite us and reproduce. Second inspection found eggs not even close to where the technician sprayed; outlets had no evidence of being treated in the master bedroom. Our aftercare treatment program we were not allowed to vacuum, as the technician preferred that we did not vacuum at all, but we had to daily put our sheets and blanket in the dryer for at least 30 minutes, then wash them and dry them again, it was exhausting. We were constantly being awaken at night being bitten and only to be picking bugs out of my hair and bed to clean it out so we can sleep somewhat. My husband eventually had to move to another part of the house as he couldn’t sleep anymore.Our prep work was a joke compared to the other company we hired. I had asked if we need to launder our clothes and bag them up. Bills Pest said we did not need to do that as the bugs are not interested in our clothes and closet and want to be wherever you are. The chemical that Bills Pest use does not kill eggs at all. The other companies products do kill the eggs.My husband canceled our follow-up appoint on the Saturday before our follow-up appointment and left a message for them to call us back as we were extremely disappointed and dissatisfied with the horrible services we were provided by Bills Pest Control. They did call my husband back, but it was the horrible customer service lady yet again, all she did was repeatedly apologize and wanted to try and make it right by sending someone out for another treatment. For what the same thing we just already endured for 2 miserable weeks with a growing population of bed bugs? They did not even offer a refund or anything else other than a second treatment. They are uninformed, un-educated about bed bugs and you will get bitten by Bills Pest Control. There is only one way for Bills Pest Control to make this right for us.1 Star only for showing up on time for the original treatment date.
Austin Clerry
4 years ago
Bills does an outstanding job at a fair price. They have accommodated any request or concerns we have had with unwanted pests for the past 6 years. I would highly recommend Bills Pest Control if you want the highest level of service and care.
Burt Shurly III
9 months ago
I have a pigeon infestation. Mike from Bill's Pest Termite control gave an outstanding presentation of what could be done. I signed up to the proposal.
Dana Williamson
8 years ago
We are very impressed with Bills Pest & Termite Co. The owner, Lisa, came out and assessed the work to be done. She was very thorough and professional. When the technicians came out to do the work, they too were amazingly professional and finished the job in a timely manner.Thank you!!
Phillip Feliz
6 years ago
I had my first sign of termites over the weekend and contacted Bills online after reading about the company on the web and finding all of the great things people had to say about them. Well, after calling and talking to Sara, they were able to send someone out so quickly I wasn't able to meet them on Monday. But, yesterday Anthony came to the house and did his magic. He was very knowledgeable about all aspects of the termite treatment and answered every question I had! Anthony did wonderful work and even took extra care to preserve the integrity of my flagstone covered concrete patio, which I appreciate. My wife and I were very impressed with the amount of work Anthony did in the short time he was at our home. I'll be telling all of my friends and neighbors about my service.I wish every business was operated and run by people like Sara and Anthony as well as Bills Termite and Pest control is run.
On November 29, 2018, Loretta and son of Bill's Pest & Termite Co came to my house at 26th Street to perform a termite control task. Loretta is very knowledgeable. They did an outstanding job. Well done and greatly appreciated.Unfortunately the weather was not cooperating and Phoenix had a heavy rain about 10 hours after the job was completed. I called the office during the morning of November 30 and was assured by the owner that once the chemical was crystallized in about 2 hours, there would be no dilution of the chemical.
I have an extremely difficult home— a basement in the middle of my slab with no access to the exterior below grade walls except where there were unfinished walls inside the basement. It was a real puzzle to determine the exact position of the perimeter basement walls (where we found termites while finishing) with minimal disruption of the ground floor living spaces which had undergone a total remodel less than 3 years earlier! Ryan, Jon and Anthony spent hours planning the mitigation— something I am certain no other pest control company would do. Within a few weeks of the first treatment we found that the little buggers just moved to another area. Bill’s were ready to retreat the same week when I called! Anthony was a great help to my husband moving furniture to access the walls from ground level. I feel very confident that Bill’s will do whatever it takes to honor their warranty. BTW- I am a retired Real Estate Broker — I’ve had tons of experience with shoddy work and so-called experts. Bill’s is my first choice hands down.
Very professional and Dallas explained everything that he was doing and why. I thought he did a very thorough job.
David Griffith
2 years ago
Ryan was very nice and informative. It turns out that our area is not prone to termite activity. I've heard some pest companies will try to sell you a treatment when you don't actually need one. Not the case here! I will be using them again in the future! A good honest company to deal with.
Dana Hollister
8 years ago
We are very pleased with Bill's Pest & Termite!!!We have had both a house and a detached shop inspected and treated by them; the house about a year and a half before the shop. Gemma is the Termite Expert that came out to do both initial inspections/quotes and she is fantastic: prompt, thorough, professional and friendly, and she even found evidence of termites that we hadn't found before she got here. When she came out to do the initial inspect/quote on the detached shop, she also did a “check-up” inspection on the house just to make sure that all was still good. The young men that came out to do the treatments were also prompt, very professional, and friendly.Bill’s prices are extremely fair and reasonable and they run their business in a very efficient manner; you get the quote for treatment and the treatment scheduled right then and there before the Termite Expert leaves your place.It is easy to tell by the employees of Bills Pest & Termite, that it is a family owned business that is devoted to good service and happy customers.
We had a great experience with Bill's Pest Termite Control! We had a quote completed almost 6 month ago.... back in December. Not only were they cheaper than the competition, but when I finally called back to have them complete the work in May, they honored the price! Two days after I called they were out here for my termite treatment. Casey arrived on time, was polite and answered all my questions. I would definitely recommend Bill's Pest Termite Control to all my friends!
John Crawford
2 years ago
They came out right away for estimate. After a kind followup by the owner, I had missed the bid that was sent to me via cell phone. Unaware it had been sent in a timely manner. I will use them in the future and recommend them for their prompt service.
We have been in our Scottsdale home for more than 10 years and noticed some Termite activities last year, consulted with numerous companies for the method and treatment plans. At the end I chose Bill's Pest control based on the professionalism of both the inspector - Jonathan and the staff in the office. Good and Honest customer services I have received.
Joshua Matthews
7 years ago
We have a bi-monthly pest control plan with Bills Pest & Termite Control. Will and Summer did a great job servicing our house. They are quick, professional and friendly. Haven't had anything in our house since the first service and are finally getting a hold of our ant issue in the backyard. Would definitely recommend them!
I was frightened when I noticed a termite tube on the foundation. Lisa who paid me a visit inspected whole house in and out. She advised me on how the process will go and what to expect. It was very educational. Next day the crew came and took care of everything. It was over a year ago. No sign of termites and I still enjoy extended warranty.Smooth, professional, affordable. Great customer service which is a rarity these days.rs
Well originally from Buffalo, NY... Bill's was an easy name to get. So we gave them a quick call along with 2 other companies. We had 2 homes to treat for termites. The rental we were moving out of after 6 years and the newer 10 year old home in Gold Canyon we were buying. Both had termites unfortunately... In Arizona its not if, but when will a home get termites We found Bill's service over all... well just smooth and easy to deal with and their pricing was very competitive. Right from the start a very knowledgeable young man (James) showed up to evaluate the termite condition on both homes. We got a quick education on termites and asked several questions we had about product, soil and service. No hard sell, just good answers to our problems. It then got even better when (Dallas) the labor side of the treatment program showed up to do the job... very hard working and conscientious! Both jobs were completed on time and satisfactory. ALL this was 11 months ago now but still fresh in my mind, because they did what they promised and NO more termites... not a trace! GO BILL's
Love Bills Pest Termite Control! I had a case of termites I just couldn't get rid of and after starting my service with Bills I haven't had any. I love that they offer a yearly coverage renewal that I keep up just in case. The techs that inspect my home each year are always thorough and friendly.