Best Water Heater Repair And Replacement in Phoenix AZ

I am a renter. I contacted our property management company & they sent these guys out to help with a main line back up. The technician was fantastic & did a great job. No complaints about his work at all (and is the only reason for 3 stars)!

HERE IS MY PROBLEM - You were sent to address my plumbing issues - NOT to assess my home & take pictures of rooms you had NO BUSINESS taking pictures of!!! You completely invaded MY privacy and I do not care what my property manager gave you permission to do - I pay my rent and have a right to privacy, I did not give you permission to take pictures of my BEDROOMS!!!!!!!!! Will never allow you in my home again!!!!!! SPYING ON PEOPLE IS BAD BUSINESS!!!!!!!!!!

We are so pleased with our new air conditioning unit from Hays! The team that installed the unit were professional, efficient and had everything wrapped up 3 hours early. We were also impressed that the owner Chris came by to check the progress and ensure we were happy. About a week later another employee came out to check the work that was done, set up the digital thermostat and to again make sure we were happy. I have heard horror stories from friends and neighbors of AC companies not doing what’s right...avoid the headaches and call the team at Hays! Truly awesone!

My AC failed. They quoted $1308.00 for a new fan motor and it only had a broken wire. The technician seen the broken wire and said that has burned out your fan motor guaranteed. We fixed the broken wire and is working fine. AC technicians continually take advance of the consumer. In my opinion they are the most untrustworthy technicians out there and thank you Penguin Air for proving that to me once again. Joshua was very upset when I just wanted the wire fixed and did not agree to his $1,308.00 fan motor replacement. My research tells me that to replace a fan motor would cost between $450.00-$650.00.

Charged me $318 for drain clean that took 30 minutes on one of my rental properties. Also drilled a hole in the metal drain and left jagged edges exposed. Took my credit card ahead of job and never called with a quote to fix. Just did the job and charged me. Was very unhappy with the service and very high price. Wouldn't recommend at all.

I have used Daniel off and on for 5 years. He his the best most honest plumber. I highly recommend this company!

Polite professional. Explained as he performed the services so I could understand. Location the problem . let me know what needs to be done.

Honest and professional.

They were great! Showed up during the window they said, changed one part which was kinda pricey but reasonable because that same capacitor went out in the past. And took pictures of everything. Better to pay for one part than a 15k dollar new system here in AZ.

UPDATE***

Had to call these guys again. My front yard was flooding by a ruptured line. Mark and Abel came out and quickly found the source. Not only that, but after they explained they aren’t permitted to work on the rupture because it was not plumbing but rather irrigation, they still explained everything thoroughly and what I should do next. Shout out to Mark and Abel, very knowledgeable, professional, and overall good guys!

Update***

Brett did a job well done on a routine service. Friendly, on time, thorough and explained some options for our overly chlorinated water!

A very honest company and do Great work

Miles was awesome! He was professional, timely, and explained everything in detail. Thanks!

Ricky from Day and Night was incredibly awesome! Best tech ever. Easy to talk to and he explained the issues with my ac unit. Very knowledgeable and courteous.
10 out of 10 !! Keep that man on board Day & Night!

Dan came to check to see why cold air was blowing in from one of my vents. He gave me information on what to do with that long run that it would take a roofer to help me. I appreciated his honesty. He was very prompt, very friendly, and installed my new filter for me. I give him a five star rating.

Could not be more pleased with the service provided! When our a/c unit decided to stop working on a 117 degree day...Alien came to the rescue. Affordable and professional. HIGHLY recommend!!!

I nterviewed for a manager position and I had concerns that I brought to BoB Lincoln the owner. I was concerned that he has been in business for 18 years and has failed to grow. I offered solutions and he got offended and said I wasn't a good fit and never told me why.

Our air conditioning stopped working in the middle of a hot summer night. After several technicians came in to fix the air conditioner to no avail, Carlos and Tom came to our rescue.Despite the day already being a long and hot one, Carlos and Tom came to look at our air conditioner late in the afternoon. They were professional and friendly, and they were thorough and did not rush, despite it already being quite late - a lot of other people would have chosen to call it a day and go home already.They found the issue and gave us an interim solution since they understood we had been without air conditioning for over a week. Great communication and super thoughtful people.I find it incredibly rare these days to see people go above and beyond like these two gentlemen did, and I am thankful they were there to help us - thank you, thank you, thank you!

I heard about Howard Air on 92.3. They came out to the house, and evaluated the condition of my unit. They replaced the capacitor without providing me with a quote or getting my authorization to proceed with the repair. I met up with the technician after the work was already completed and he gave me a verbal quote of $230 but said he needed to write it up. A few minutes later he was at my door with a written quote of $350. This was way more than I was expecting. Howard air took 20 minutes to replace a $30 part and charged me $350. I feel that price is unreasonable and so I would not recommend Howard Air and will not use their services in the future.

The crew said they would be here by 7am and they were on time. They estimated 8-10 hours to get the job done. 14 1/2 hours later (9:47pm) they were just leaving. Really nice guys and dedicated. Stayed until job was done. Cleaned up the area nicely when they were done.

Live in Queen Creek and called after hours as AC blowing hot air. Great response, tech came out within an hour and unit now working great. Great service , great response and reasonable. How can you go wrong. Thx guys !

I've been with Howard Air for years - including a new install - and couldn't recommend them more highly. When you have an outage, you get a bunch of recommendations I use (so and so) and my response each time was No, I've got Howard Air, nobody touches them.
Reasonable prices, for sure, but their service and professionalism are unrivaled at every touchpoint in the process.
In perhaps 10 years I've never had a bad interaction and every tech has been as good or better than the last. (Shout out to Art for yesterday)

Fantastic service! I appreciate their honesty and information about what is best for myself financially and for the health of my HVAC.