Brandy Preston

2 months ago

Parker & Sons is an amazing company. The technicians are professional, respectful of your home, and won’t leave until it’s right. Tyler and Freddie were awesome technicians who seemed like experts at putting our chandelier, pendant lights, and coach lights outside. We mistakenly believed we could do this ourselves but seeing how hard the Parker and Sons technicians worked to make it perfect and left no stone unturned we will be repeat customers. The price that they charged was worth every penny knowing that my lighting fixtures were installed perfectly! 10/10!

Joyce Hall

2 days ago

I called Parker & Sons today my AC wasn’t working on the first warm day of the season. This winter I had inadvertently turned off the breaker switch. And had forgotten to flip it back. So the service man came out and determined the problem.and flipped it back. Problem solved. I had thought it would show some class and PR not to charge me. But since I had agreed to the service call price of $95, of course I was charged and paid this price. I doubt a smaller company would have charged me this fee, but not Parker And Sons, was charged the full price. How about building some nice customer relationships? Will remember this, Have a nice evening.

John Moore

11 months ago

With the multitude of HVAC dealers to choose from, it's hard to decide which one will not let you down. I chose Parker and Sons due to many five star reviews and their long-term partnership with Costco. After making an appointment, "Adam" came to our house and made recommendations and estimated a replacement cost for our HVAC system. Adam is experienced and professional. He answered our questions and found the perfect system for us. He promised installation within 48 hours. Adam handled all the paper for product registration, rebates from APS and Costco and all other documentation. All I had to do was sign the contract and Adam did the rest. On our appointment date, the installers, "Rito" and "Jesse" arrived exactly on time at 7am. The entire HVAC system was installed in about 8 hours. Rito and Jesse were courteous and professional at all times. Our units and parts were delivered on schedule, Noise and dust were minimal and clean-up was amazing. By looking at our house afterwards, you'd never know we had a major project completed. Our system works perfectly and we're 100% satisfied. I highly recommend Parker & Sons.

Tommy Nugen

a year ago

Brett and Daniel installed our Platinum Water Softener and RO System. Extremely Efficient, Professional and Courteous and timely. Excellent product and operation knowledge, Explaining All aspects of equipment functions and warranties. Call Parker&Sons , Ask for Brett & Daniel for Indtalls Todsy!

Erika Przybylinski

3 months ago

Wow - what a fantastic customer experience start to finish! I'm new to Arizona and picked Parker & Sons based on the volume of high quality reviews - they've definitely earned all of those five star ratings! I was able to schedule my service online, which was super convenient, and the level of transparency and communications from the company really exceeded my expectations. The company was great about confirming the appointment and keeping me updated on the technician's arrival time via texts and phone calls, and even let me know who would be handling my service visit. The technician, Isaiah, was a highly skilled, personable professional who took the time to explain the work he was doing and to answer all of my questions. I feel I got a fair price for the work that was done and am confident in the quality of work that he did. I will definitely hire Parker & Sons for future work - I even got an estimate for some projects I'd like to have done! I've had some bad experiences in the past with contractors in the state where I used to live, and always dread having work done on the house. I'm so happy to find a company that I can trust and rely upon!

Stef Slaughter

10 months ago

So disappointed. I paid around $1000 to get two outlets installed (lol I know, but I was sure that because it was expensive and a well known company I wouldn’t get myself in a bad position in case something went wrong, that there was assurance to fix a potential problem). So the guy came, didn’t take long at all to install the outlets, and when it was done the drywall was caved in and it looks terrible. No offer to fix it or discount me, and my boyfriend was the one who paid him because I was sick in bed which is a problem in itself that he let a man who is obviously not me ‘okay’ it when I’m the one who paid for it. (I was also annoyed with my boyfriend for this but you know how men are- he had the attitude of ‘I can fix it’ and it didn’t happen like that because of the complexity of the damage). So now I have to get someone else out here to fix it, causing me more time and money, when I thought since I was going through a ‘reputable’ business this wouldn’t have happened in the first place, or they would at least be on top of fixing this for me. Who walks away from work they did that they aren’t proud to show? Obviously these people. Everyone else who values their work doesn’t leave the job with something looking bad. Imagine if your contractor, wedding planner, even hairdresser does that. I chose to go with a bigger company than a small one or an independent worker because I figured it would have meant their business standard would be higher.

Kayla Katz

8 months ago

I called due to some electrical concerns after moving into our new home. I have used Parker and Sons many times in the past and have never been disappointed. Mitch ( the election) was amazing. He took the time to address all of my concerns and even talked me through the process of some upgrades. He was very personable and made sure we understood completely. Nor did he try to upset or pressure us into anything. Best of all I'd the great pricing and quick service. I highly recommend everyone give them a call!

Bob

7 months ago

I was away for several days & had set my thermostat at 85° before leaving. Upon arriving home I found that the temperature in my house was 95° ???I called several A/C service companies trying to get emergency service ? Finally, Parker & Sons returned my call & said they could have a tech at my residence in less than an hour. ? I was absolutely ecstatic since it was sweltering in the house at 95° !!!Jonathan arrived & took care of the issue in a very short time. He was very polite, professional, & thorough. I would recommend him as a tech & Parker & Sons as a service provider for your A/C and any other electrical or plumbing repair needs. I reiterate, I was extremely impressed and pleased with the service they provided. Kudos ?

Jenefer Ukleya

a week ago

Parker and Sons, and in particular their technician Eric, were absolutely top notch. Quick response and same day installation. Eric was easy to work with and did a wonderful job. He has a great attitude and was very pleasant.

Kim Rogers

8 months ago

I called Parker & Sons on a Wednesday, and they had someone at my house the next morning to do the install. The tech was on time, professional and friendly. As he found issues with anything, he came and communicated with me in detail, answering all my questions, then with permission, he completed the repairs needed. He made sure he did everything correctly and educated me on a number of other items as he told me about the toilet installs. Upon leaving he made sure to answer all questions, and advised he would put his number on my receipt, in the event I have any follow up questions or issues. Absolutely wonderful experience from my first contact with their office to the end. I highly recommend Parker & Sons!

Natashia

6 months ago

Excellent excellent service! We literally got an estimate and then had our water softener system installed same day! The crew dug up our yard and installed all the plumbing and put everything back exactly as before! Really great experience and all around excellent customer service from the sales to labor! We will definitely will be using Parker & Sons again! Reasonable pricing as well!

Craig Parr

6 months ago

I recently had Parker and Sons install a new AC unit. I wasn't really in a hurry but they were able to get a sales agent to my house the next day and installers there 2 days later. There was no pressure to buy their biggest fanciest unit. He listened to what I was looking for since I had several specific check boxes for the unit. In the end he presented 4 options and recommended the lowest priced one but I had brand loyalty towards one of the options and it had a feature the others didn't.The installers were great as well. They showed up right on time in company attire and both introduced themselves (I'm horrible with names and forgot to write them down.) After showing them the thermostat, return and circuit breaker they got right to work. While taking down the old unit they found that the previous contractor didn't do a proper job installing it and had used undersized supply and return ducts (12" instead of 16") and hadn't cut a large enough hole in the roof for them to fit through either so even the undersized ducts were pinched off. They replaced the ducting and fixed the roof for proper flow at no extra charge. The new unit looks great up there is super quiet and is so much more comfortable and efficient than I could have imagined.I will definitely be calling Parker and Sons back to do my annual maintenance and probably for any other home repair or upgrade that I can't handle myself.

Jess

3 months ago

Our sewer main and water main decided to give up due to age / roots. We put it off way too long and everything just went all at once. We called for some help to diagnose the scene.We have never used Parker & Sons but thought we'd give them a shot. Excellent first impression. Luke came out the same day and thoroughly inspected everything and answered all of our questions, courteous, and professional. He created a work plan immediately for us and a team showed up the very next morning!Chris Goodall and Jimmy H. and team did amazing work. They answered all of our questions, were courteous, and professional. They cleaned up the area and were great communicating every step of the way. We will definitely hire this company again.Made a horrible situation a painless experience for us. Thank you!

Peggy Ann Storrs

a year ago

Josh Burk was my service person today. He was on time and quickly diagnosed the issues with my kitchen faucet. My home is 30-35 yrs old and so is the plumbing.Josh is a great communicator. He is warm, friendly, witty, knowledgeable and trustworthy. He is a true professional who made sure that I was kept informed as to what steps needed to be taken, as he discovered them. He was very attentive and wanted to be sure I was comfortable with his tasks.He did have to purchase new parts, for my repair and did so willingly.He was very concerned about not creating a mess and was most intent on returning the contents that belong under this sink to their storage area.I am truly impressed and commend Josh as well as his employers at Parker and Sons. He is a fantastic role model for all service/repair personnel. JOB WELL DONE! Peggy Storrs

Paul Balthazor

2 months ago

Christopher, Mark, Alexis, Trevor all did a fantastic job. They were prompt very courteous, and did a very clean job in a very fast manner. They were done with a full AC install and duct replacement in under 10 hours. My unit is running well, I spent a bit more than I planned but the service I received was well worth it. Even though I spent more than I wanted their bid for this job was better or equal to the other 4 companies I had out. Tyler was my service tech that set up the job and he was great to work with as well. Overall very satisfied with the techs we had, work that was done and overall satisfaction. Great job!!

Krista Fernandez

3 months ago

Travis was AMAZING! The whole team is truly helpful. Travis came out to see why our heater wasn’t working then came back to replace a part and clean the system. During the initial consultation, the entire staff was very responsive making sure there was someone coming out to our home. BONUS POINTS that this was also during the week of Christmas when things are usually just busier yet they still were able to get us into their schedule. We greatly appreciate the hard work the entire team did, especially Travis. He gave good attention to detail and was very knowledgeable. I’d recommend him in a heartbeat!

J Fukuda

a month ago

Update: Parker and Sons had not responded to my insurance despite multiple calls and emails. I was informed on 3/8 that Parker and Sons would follow up and not forget about the claim. To date they have not reached out or followed up. Another reason why I would not recommend them.Parker and Sons reconnected my garbage disposal and other plumbing under my kitchen sink after having new counters installed. The technician told me the garbage disposal wouldn't fit and I had to buy a slimmer version. What? They weren't redoing the plumbing, just reconnecting the old stuff. After some conversation I did purchase a new disposal and the plumber finished the job the following week. However he didn't connect one of the pipes correctly and I had a huge flood in my kitchen. Parker and Sons called out a restoration company to remediate the water damage. I was told to submit the claim to my insurance if I wanted the kitchen fixed faster, which I did. What I learned is that they were taking advantage of an elderly, naive woman. I should not have put the claim in. They will not reimburse me for the deductible or my insurance company for their expenses. We have been in subrogation for almost a year now. I would never use their services again, nor recommend to a friend.In the picture you can see a pipe in the back that doesn't have a cap installed. That is where all the water came out from.

Alison Schock

7 months ago

We are really impressed with the professionalism of all the people at Parker and Sons. They did their best to make their services fit into our budget and we very happy with the results. Chris did multiple "bundles" to see what would work, and had great communication regarding what to get for faucets and toilets. He was prompt and thorough with the installations. So glad to have new toilets so fast!! We have been really happy with Parker and Sons for years and this just reiterated why. :)

Coinneach Fitzpatrick

9 months ago

I've used Parker & Sons on a number of occasions in the past four years. They're my go-to for work I can't do myself, always responsive and professional. Today's project, replacing a dying water heater, was no different. Estimator Joe showed up right on time this morning, listened to my concerns, laid out several options without pushing me toward any in particular, and got me scheduled for service this afternoon. Techs Russ and Santino pulled the old heater, installed my awesome new Rheem 50-gallon hybrid along with an expansion tank and pressure regulator, and left the garage in better condition than when they arrived. The entire process could not have been better.

Brianna Nunez

9 months ago

Over the last 4 months Ive worked with or contacted 5+ different AC companies. Edgar was friendly and professional. He took the time to explain to me what the issue was and how to fix it. The company itself was quick to help me when I called and got someone out to me withing a few hours. I signed up for the Parker Family Plan and can already tell it will be worth the small fee. Very happy with the experience!

Scott Shipman

7 months ago

This is my first time using Parker & Sons, contract thru Home Depot, for routine service of my 5 year old A/C unit and my experience is very positive.I'm a pretty hands-on person and wanted to observe the process of the technician. I'd done my homework prior to the service call and had expectations and questions. Steven was my technician and I must give him a total thumbs-up for his knowledge, professionalism, and willingness to answer my questions, and assure I was satisfied. He detailed his work such that I was the student, which is what I was seeking. I was also sent a report as to the recorded output readings of all the important components of the unit.The main takeaway: I'll definitely call Parker & Sons again and I'll expect the same great, honest service!

emily flowers

7 months ago

Awesome service! I had my water heater replaced, and the whole process from beginning to end was smooth. From the technician to the office staff, everyone I had the pleasure of speaking to was super nice.Michael C. installed my water heater, and he left my garage looking better than when he arrived. Very respectful of my space, said hello to my dogs.5 stars all around!

Amy Munson

3 months ago

Nate Sowa came over and was informative and efficient with all of his information. We were all in with the installation plan when he informed us of their warranty programs and excellent customer service. Start to finish Nate was professional and personal. He helped us pick the perfect 2 system package for our home. He answered all of our questions and made the process very easy. Parker and Sons was the obvious choice for us due to their exceptional service, professionalism, and price point!

Bethany F

a month ago

We had a leak from our water filtration (RO) system. Parker & Sons expert/technician came to identify the issue. He was right on time and provided me options for the fix.We had the same technician come back to install a brand new RO system! I was able to schedule this within the week. Luis was right in time and got the job done well and quickly! He did not leave any packaging or mess behind. He left me with some notes and made himself available for questions if I had them.Such a great experience overall and I appreciate the timeliness, communication, and professionalism.Thank you, Luis!

Todd Jones

a month ago

These guys are outstanding. I own a construction company and wish I could hire employees like they have. Courteous, hard working and very professional. The install took a bit longer due to hard time getting unit into attic but they were determined to get it all done in same day. They brought in 2 more techs to help make that happen. Install took until 9:30 pm but nobody complained. They just busted their butts and got the job done. Well done!!

Paul Newman

6 months ago

The two workers, Pat and Caleb were great! They were both very professional, helpful and completed good quality work. I would ask for them specifically if I ever need assistance again. I had a partially cut electric wire to an outlet and they suggested a junction box to help accommodate the install. I have complete confidence in their workmanship, as we all know how dangerous electrical issues can be.

Nicole Albrecht

4 months ago

We love Parker and Sons, we're on their loyalty plan and we really appreciate them keeping up on the maintenance on our old home. Always such nice people, scheduling is always so easy and flexible and generally just amazing customer service. Whenever we have a problem with anything too big to DIY, we know just who to call. Thanks guys for making my life easier and less stressful!!!

Steven Phelps

5 months ago

My garbage disposal stopped working Sunday, and Parker and Sons sent out a tech the next day. Extremely fast service. Darrell is an absolute top tier tech. He is extremely personable, friendly, and really knows his stuff. He got my assume solved in a quick amount of time, while also answering my questions about life span of the products and even helping to get me schedule on a water softener I need replaced (who is also coming out today - talk about quick service!).I will absolutely be using Parker and Sons again the future. Continue to employ people like Darrell and your business will thrive!

Rochelle Blenkner

7 months ago

We found a small water spot around 9am and gave them a call. They put us on stand by but made it too us same day. Gennaro was super friendly. He made sure to show us everything that he found and discussed everything before doing anything. It’s our first time owning a home and having an issue. They seriously made the process so much easier. He also discussed the option for monthly servicing to check water heater and whatnot which we plan on doing! Thank you guys so much.

David Glover

5 months ago

This hot water heater was installed 3 yrs and 1 month ago and it started leaking. Contacted Parker and Sons and they came out the next day. The technician Saul was very respectful and professional in his service. He answered all our questions and called supervisor when he didn't know the answer. The big issue I have is that the water hear itself was covered but the labor was not. This labor cost was almost $800 and he was working on it for 4 hours. How can Parker and Sons feel good about charging $200 an hour for labor?? The water heater alone only cost $800 at Home Depot. Thank you Saul but I will never buy anything else from Parker and Sons and will contact Costco about this as I purchased this water heater through them. Absolutely a rip off for labor.

Angelique Gelia

8 months ago

Like many of us our A/C unit stopped working in the middle of summer. Called the company that replaced it 2 years ago and they said somebody would call me. Few hours later called again. Nothing. The next morning called again and they said they didn’t have anybody for emergency services available. So I reached out to Parker and Sons and they had somebody out the same day! Excellent work. Excellent service. Very friendly technician! Thank you Robert for your excellent service!

Matt Nelson

3 months ago

My service technician, Miguel, was punctual and professional. He installed a Tesla home charger for my and it looks amazing. The reason I docked a star is the price, I believe their prices are a little high. Over $1800 to install the home charger on the exterior of the house less than 4 feet away. This included labor, a 50a breaker, conduit, and power cables. Overall quality work and I would use again, just a bit on the pricey side!

J Bartholomew

a week ago

Parker & Sons’ technicians, Daniel Curiel and Peter Appleton, did an excellent job in finding the leak in my townhouse. They provided great professional service. Scheduling was very easy to do and their response time was immediate. The company provided top notch service. Daniel kept me informed the entire time, so there was no miscommunication. I appreciate that. I also scheduled a time for them to come back to look at my water heater. Thank you!

Michael Swanson

3 months ago

We had an issue with our heating system. The online scheduling process made it fast and easy to get a consultation scheduled. Tyler with Parker & Sons did a great job fully explaining the issues with our unit and was more than happy to discuss options that best fit our timeline and budget. Couldn’t be any happier with the service and Parker & Sons. We really appreciate everything Tyler did for us.

Roger Dominguez

2 months ago

Great service at a great price and the job was done quickly! Gave a great price compared to the company we had started the job with and was upfront about everything with no surprises. Saul was great guy who explained everything he was going to do and also let me know of the things that were not needed that the other company tried to sell us. Overall this was a 10 out of 10 experience. Future customer for sure!

Kraig Bowser

a month ago

Tyler was the tech, very professional and knowledgeable. Another plumbing company sent out a Melvin and he had no idea how to troubleshoot. Tyler identified the problem quickly and found several options for finding the parts that the original manufacturer said were not available. Parts came in, he came right over and put them in and we're good to go. He was very personable and apologized for the parts which were out of his control. Excellent work. Very happy with Parker and Sons and Tyler.

Aspen Cok

4 months ago

I have several issues going on. I have multiple filters. I had another company out and they were unable to fix it but told me a valve was broken and needed replaced. They recommended Parker and Sons. It was great because they were able to come out first thing the next morning. The service guy was able to replace 2 of the 3 filters but was unable to change the 3rd filter because he didn’t have that particular filter. He was able to determine the valve did not need replaced saving me over $600 (I even watched him turn the valve off then back on). They sent another guy that afternoon to replace the 3rd filter, and oddly enough, the valve was now not working, again. I watched it work that morning and watched it not work that same afternoon. He recommended to replace the valve, but also recommended adding a valve for this particularly troubled filter to make it easier in the future. So the guy that came out in the morning is coming out tomorrow morning again to replace the valve, add a valve, and change the filter which the 2nd guy left with me. So it’s been a process but their availability to send someone to service same or next day (I’m about 45 minutes from town so I’m not as easy to get to as someone who lives in town), overall they’re getting it done for me. Just requires a bit of patience since their service people specialize in different things and in my case, it is wasn’t a one man job. Overall I’m happy and will call them in the future since the local company I used prior is no longer in business, I think they retired.

Corina Burch

2 months ago

I had a mainline leak in my front yard, bubbling up water and I was losing a gallon a minute. I needed someone out fast!Parker & Son's had someone out at 8AM the next morning.Sean and his partner were very empathetic and got to work right away.I work from home so I needed to be at my desk. I also take a lot of meetings, so I asked to be communicated with via text, which he did. He kept me in the loop with everything and I only needed to step outside once, toward the end to observe the amazing work they did.I have a grass yard and they took great care to ensure that when they were finished it still looked good (which it did!). They even laid a tarp down on my neighbor's rock yard to make sure no dirt got on it!Take Away: Parker & Son's are polite, professional and friendly. They exude confidence in what they do. I would not hesitate in calling them again.

Jeff Hibbing

7 months ago

Aaron was on time, very knowledgeable, and friendly. He did a great job and seemed like genuinely good dude. He was super nice to my 4 yr old when he was showing him his scooter and other toys in the garage.I only have 1 complaint and it has nothing to do with Aaron. The cost of the water heater removal and installation is pretty steep at almost $900.

S “GrndMstrB” Blush

9 months ago

Great company and people! Very knowledgeable and informative. They worked hard to get my new heat pump installed without the extra expense of a hiring a carpenter like another company told I would have to do to get the new unit in. They know their business and do it well! They may not be the cheapest company you can find but when I have something as important as new air conditioning installed I am happy to know that it is done right and backed up by a company that will be around if something should go wrong.

D.L.P

5 months ago

The service attention to detail the cleanliness the timeliness there is no reason not to give five stars. Haley was so professional and would take his time to explain everything and show me what his findings were and that I got a two-year guarantee our problem that I've had to deal with for over a year or two. It was well worth it. Got a great employee there and that's how you got the great Stars.

Ron Johnson

5 months ago

Parker & Sons was great to work with! I had an emergency issue with water heater and they came out in under 24hours and replaced the unit. They were very professional and did a great job!!! Have used them for other services and will continue to do so.

Zachary Harris

6 months ago

I have mixed feelings about the service. The technician, Dwayne, was extremely professional. He was able to unclog the main line through the roof vent. He was here for two hours.The mixed feeling comes from the cost of the service. I recently bought the property and I am a first-time home owner. The toilet started overflowing at 4 am in the morning. The unit has a shared main line and the clog originated from another unit. We were able to bucket the water into the shower until the 8am appointment. We weren't sure what to do nor what the cost would be. It cost $917. After researching online, the average cost for cleaning the main line is between $350 and $600.He said the cost reflected the need to use two snakes, but the pictures provided only show one snake being used.We planned on using Parker and Sons for an AC replacement as the house's AC needs to be replaced. The customer service has been great, but something doesn't feel right about the cost for the main line cleaning.

Linda Winkleman

4 months ago

Alex Ortiz was great from the call he placed letting me know he was on his way. His pleasant demeanour was a very nice first contact. He arrived with a smile and did great work. I definitely would use this service again and recommend this business to others.

Margaret Pierce

5 months ago

Parker and Sons is always professional and their workers are always pleasant and happy. We had a quick fix this time with just a switch being bad. Previously they did pigtail wiring in my entire house and we've used them to upgrade our electrical panel and install a new a/c unit. All great experiences!! A++ every time!!

Jimmy Monreal

7 months ago

Casey arrived within the time frame Parks and sons outlined. He was thorough and communicated well during his diagnostic. His estimate was clear and included all work to be done. He was well organized and clean when making the repairs and cleaned up after himself. He was looking out for us as his customers in all his recommendations. He represented Parker and Sons well and I would recommend them highly.

Nelly Rivera

5 months ago

The salesman Larry and Jason were very helpful and gave me all the information I needed to make a decision. The plumbers who installed the Water Softner were professional and pleasant to work with. Mr Gomez who installed the Tankless Water Heater was very professional and did a great job. I was pleased with whole process.

Eileen Gottlieb

a week ago

David Kerrigan was the plumber who provided our service. We got our appointment the very next day. He is highly qualified with 40 years experience. He was very thorough, competent, & conscientious. He replaced our bathroom faucets & shower heads and valves and he will do additional work in our home later this month. He did his best to resolve our problems being mindful of the cost. He was also very pleasant & personable. We r thrilled to find such a skilled & honest craftsman. We highly recommend Parker & Sons & will continue to use them in the future.

Cyndi DiNardo

7 months ago

We have used Parker and Sons for our AC needs and now our plumbing needs. We came home from vacation to find a main water line pipe burst in our attic. Our office was completely flooded. We called Parker and Sons and they were at our home within three hours (on a Saturday). Gennero was our plumber and he was awesome! He not only diagnosed the issue but he also guided us on what our next steps were. He had a company come out to start drying up everything and fixed the pipe that night! We will never use another company. Parker and Sons is definitely the way to go.

Brian Rosner

a year ago

We have been loyal customers for 10+ years. They have always taken good care of us. I have now purchased 3 AC systems from them and the installs were smooth and fast and the ongoing service and customer support have been very good. Hopefully now that I have a new AC I won't have to be calling them much, but the 10yr parts & labor warranty eases the mind.

Karrie Stanley

4 months ago

Every person I've dealt with at P&S have been so nice and friendly. They are neat and professional. They installed insulation today and left no mess behind. And the price was wonderful. Will continue to use for all my maintenance needs!

USFT- Youth Shooting Sports Program

3 months ago

Thomas was the best and kept us informed throughout the entire process. He is a very dedicated worker who puts 100% into his work. He was friendly and represented the business as a top notch employee. We are very satisfied with the service provided and will be extremely happy to use Parker and Sons in the future if we have any plumbing issues. Thank you Thomas for all you did for us.

Peter Simpson

3 months ago

Great experience with Parker & Sons for electrical repair today! Caleb was patient, knowledgeable and polite. Pricing was very reasonable and I got my issue resolved quickly. People on the phone were also very nice setting the appointment. Highly recommend!

Scott Hadley

4 months ago

We had an undesirable experience with Parker & Sons in the past, but thought we'd give them another chance installing a water softener to our home. Brett and Andy showed up precisely on time. They were very professional and courteous. Their work trucks were spotless inside / out. They prepped the work area, installed the unit, cleaned the work area and provided new user and general maintenance training to my wife and I. Both are stand-up guys, obviously very proud of what they do. My wife and I are glad Brett and Andy made sure everything turned out the way it did.

Yvonne Buckner

3 months ago

From the time I placed my call you had a repaiman here within an hour. Frank, the repairman was very friendly, knowledgeable and started troubleshooting immediately. Frank quickly found the problem, replaced the defective part and the heating system started working. He also took excellent pics of the heating unit in my attic and pointed out potential problem areas to consider. Frank quoted me the prices for the improvements I wanted, which I found very reasonable, and he got right back to work on my unit. In the end everything works great now. Had I used my home warranty company for this repair I would still be waiting for a return call from them and then another week before the problem was even addressed. I've had too many nightmare experiences with them. Thank you, Parker and Sons and specifically Frank for getting heat back in my home on the same day the problem was reported. I highly recommend your company!!

katy smith

6 months ago

Adolfo was absolutely amazing!!! He was kind courteous knowledgeable and completely understood the frustration I had over an issue 4 other companies had failed to correct. He explained the company policy on work performed, diagnosed my issues, quoted me the price for repair and didn’t charge anything extra. I couldn’t recommend him or Parker and Sons more. I will use them for all my future plumbing and hvac needs!!!

Eileen

6 months ago

Mackenzie Cajudoy was very professional and very friendly. He was honest and did not try to sell me on something that I did not need. I have a system that has 3 flappers and thermostats and it was obvious the one to the great room was not working as it would take hours to cool down if we cooked but the other zones were working just fine. He looked and saw it was not working and said it needed replaced. However, he took the extra step and double checked my flapper that was not working to make sure he would get the correct part and found that I did not need the whole system that is was just a loose wire. He fixed the wire and it is now working. He saved me and my family $1,000, and that is huge weight off of us. Thank you Mackenzie for being so honest as you could have just replaced it when it really was a simple fix. Awesome technician.

Sheena Kawamoto

3 months ago

From the woman who answered my call (Alexis I believe) to the Senior Tech Ethan, the service has been exceptional. Alexis was kind, personable and helped get a technician out right away. Ethan was AMAZING! Extremely professional, kind and knowledgeable. He walked me through and thoroughly explained everything. I’m very thankful for his help and I look forward to working with Parker and Sons again. Ps- I don’t usually write reviews but I just had to because I was impressed! Thanks again Parker and Sons.

Jes Schoenbeck

3 months ago

At 3:30 am on Christmas night we had to call for a toilet that was backed up and overflowing. That didn’t deter our amazing plumber (Sean) that had over an hour drive to come and save us in Queen Creek. He was so kind, professional, and reassuring. He explained everything and was fast and efficient. Our personal superhero. Thank you Sean! We won’t be using anyone other than Parker and Sons after this experience.

James Wells

3 months ago

I was disappointed in Parker and sons. I felt I was ripped off. All I needed to be done was to replace a shower cartridge put a new flush item in the toilet and a new bath tub spout. Now looking on line at several sites. The maximum I could find to install a shower cartridge was 200-400 dollars. The piece only cost 17 dollars through Amazon and should only take about 15 minutes for a professional. Next the toilet needed a new flusher which online should of cost me out of pocket about 100 dollars. And the bath tub spout about 100 dollars. So parker and sons only itemized the 3 things I did without putting a part number charge or hours worked. They charged me 1282 dollars. I told the person that was too much since I have replaced the cartridge before myself for 17 dollars. I knew they had me in a rock and a hard place since the wife was complaining about the leak and I couldn't wait a few days and order the parts myself and do it. But 1282 dollars. The max they should of charged me was 600 the most. The next day I was still upset so called Parker and sons and complained and told them I would like a credit for about 500 dollars. But they said no. When I told them I was going to right a bad review on them. They offered a 250 dollar credit. I told the person on the phone that the person hat came out did not itemize the bill for parts or labor. He said they don't do that. They just pull a number out of the air and if you agree then sign this. We'll I would never recommend them to anyone. They are s rip off. And they should still credit me back at least another 250 to satisfy me and then will write a nicer review

Julia Moon

3 months ago

My water heater was leaking. I had Josh out very quickly. He explained what had happened and what needed to be done to fix it in a way that was easy to understand. Once diagnosed, Mathew came out and completed the removal and new installation! Both men were very professional, personable and considerate of me and my home. I will recommend them!

Nan Harris

7 months ago

I really appreciated talking to a live person when I called to get the repair information on my Split AC unit. And not only did I get to talk to a real person, they were also very friendly!Robert was was our tech and I can't say enough about his very professional service, and he also was super friendly!I wish more companies would conduct themselves with this great quality of customer service!

Jennifer Couldry (JennCouldryOpera)

4 months ago

Rod was very friendly and professional. He was out the same day and took care of my leaking faucet in the backyard. I will definitely keep them in mind if I need any additional work. The lovely lady on the phone was also wonderful to work with and helped me get what I needed quickly.

K Perk

a year ago

The whole experience was great. We got the home sewer repiped and the price tag was a shocker...but it's an old house. Also, you pay for good work and this was excellent. I wish I hired them for electrical...I may need to to fix what these other people didn't do right. Haha. Thanks again!

Ilyssa

7 months ago

Our electrician, Tim, was great. He was professional and kind and took the time to review everything with us in detail so we understood the electrical issues we were facing and why we needed to get it fixed. He was careful with our things and made sure to review all our options with us. We would love to have him back if we have additional electrical needs.

robert stanford

3 months ago

Mechanic was very professional, friendly, courteous and demonstrated excellent troubleshooting knowledge. Also displayed photos of findings and explained what repairs were done to resolve the problem. I was very satisfied with the service and results. Definitely would recommend Parker and Sons for plumbing and electrical repairs.

Garry Hendrix

4 months ago

TOP NOTCH!!! Caleb came out on Tuesday to check my electric panel. He gave me a quote and returned today to make the repairs, he was very polite and professional. So now Parker and son have a new customer. I'll also tell my friends and family. Thank you for great service.

Karen Connery

3 months ago

Hi! I was extremely pleased with the service I received! Chris was my technician and he explained everything in great detail that was needed to repair the clog in my sink. At the beginning of his visit he explained all of my options and the cost of each. He was very patient and very kind and he is very much appreciated. I will certainly recommend your company to my friends and family. Thanks!

Trish L

6 months ago

Very friendly from the initial phone call to the company ( a young lady named Bri) to the repair tech (Brandon) who came out very quickly from making the call. Brandon was extremely knowledgeable and super efficient. Explained what was needing repairs and fixed them that same day! Set up an appointment immediately with a secondary company needed to continue repairs. Super impressed with this company and will def call them again if i need to!Thank you for being so professional, diligent, and courteous!

angela Suzanne

5 months ago

My mom and I came home to a broken hot water tank, which had leaked in the garage and through the wall into the laundry room. My mom called as an emergency call, and Parker and Sons showed up within an hour! Not only did we get a brand new hot water tank immediately, we also were able to install a new water softening system in the same night. The level of commitment and expertise from Dennis ,Joseph & Angel was amazing! A new garbage disposal was installed also with no problem. I feel confident and I know my mom will be safe using Parker and Sons as her complete home service going forward, highly recommend them!

Tammy Breedlove

a week ago

Last year in the dead heat of summer we had Ethan Cardis as our technician when our AC went out. He was absolutely wonderful getting us up and running again. Today one year later he arrived to do our system maintenance. His services were once again superb. His customer service is outstanding and he is very caring and professional. Parker and sons should feel honored to have someone so wonderful representing your company.

MAHJONNG MANIC

3 months ago

Eric assessed my system and recommended that I go forward with a replacement hvac system. I believe he did a thorough job. I was satisfied with his assessment even though it wasn’t what I wanted to hear. He gave me an estimate and compared it to a previous estimate I had received from another company and gave me advice regarding how to proceed if I go with the other company. He was very personable polite and professional.

Debbie McNutt

3 months ago

Tony is excellent as he changed the resin out within my water softener that Parker & Sons installed in 2012. He was patient when showing me various settings.

I have used Parker & Sons since 2010 and they have the best quality and most knowledgeable technicians compared to a few other companies that I've used prior to P&S.

John Kilpatrick

4 months ago

I had a water heater break and leak while out of town and called Parker & Sons for service. I had the pleasure of dealing with Isaac Wilkinson, Max Dillwood, and Jake (apprentice). They were excellent at putting me at ease in a very stressful situation, were extremely courteous, professional, and punctual. They diagnosed my problems, provided multiple options and advice for repairs, and worked very efficiently once service started. Walked me through repairs as they completed them so I had a full understanding of what happened from beginning to end. Cleaned up after themselves. Would recommend them to anyone and I am extremely happy I used Parker & Sons.

Gloria Ludolph

4 months ago

I’m not one to write reviews good or bad. But I want to give Parker and Son a shot out for getting our water heater replaced the same day! I called at around 3pm and within the hour Erik was at my door. He said the water heater had to be replaced but it wouldn’t be until the next day being 4:30 and the supply store was closed. He came back in a few minutes later and said they found a store that closed late so he went to pick up the heater and would be able to install it the same night. I’m really grateful for Erik and Parker and Son to go above and beyond. Of course it happened during a very cold night so having hot water again so soon was nice! And customer service was great too. Great experience all around. I’m very grateful and appreciative to Parker and Son. Thank you.

Cheryl G

5 months ago

Dennis and crew came out today to install an RO, water softener, new water heater and 3 new TOTO toilets. They were on time, skilled and did quality work especially with our copper plumbing. We are extremely satisfied with all the work that was done today. It wasn't cheap that's for sure but you get what you pay for. We can be rest assured that we won't have to waste time or money in getting any of their work redone.

Eddie Nichols

3 months ago

Very friendlyJosh found a broken parts rather than purchasing the part he “jury rigged” a part from another.I will purchase the part and replace it myself.We are looking for a new plumbing service… not sure if your business will be the one we choose.Two hours later :Received a call from Parker and son’s management wanted to make things right. We explaining we are not upset with the service agent he was very pleasant. We were expecting him to repair the unit with a new parts.Parker and sons wanted so much to make it right they called and offered to refund us our service fee. I so appreciate this good management practice that I will be considering using them in the future for all my service needs.

Ken Nichols

3 months ago

Josh came to our home Dec 24, 2022 and replaced the valves under the kitchen sink. He did a first rate job. He talked with me, giving me ideas about two other plumbing challenges I was having, but did not make me feel pressured at all. Just full of good information, which I appreciated! He is very friendly, and very knowledgeable. I will recommend him to others, and call on him again when we need plumbing help!

Nancy Trontell

a week ago

I called Parker & sons because I had no hot water. They sent someone the same day thank goodness! Kevin came early and was very professional and knowledgeable. He explained what he was doing every step of the way. I’m SO glad I called them and won’t hesitate to call them again for any plumbing issue I have!

Gary Chilton

5 months ago

Troy with Parker and Sons was very professional, pleasant and responsive. He did an excellent job. And, unlike lots of contractors, he vacuumed up all the saw dust that came from installing an additional electrical outlet for us, and left his work area clean. Then he trouble-shot a non-working ceiling fan for us. I highly recommend Parker and Sons.

John Mickler

6 months ago

First of all when I contacted Parker and Sons on the Phone I was met by Sonya. She had a very professional speaking voice and helped me out as I described my problem to her, she was very intent as to not miss anything. She was very Professional and Knowledgeable of her job and very respectful. She took down all my information and the problem I was having and stated that she would have an Electrician out between 12 and 2. So sometime around 1 and 2 I get a call from Jedidiah Hudson that he was on his way and be here in approximately 25 minutes. When Jedidiah arrived he introduced himself and I showed him the electrical box and then I showed him the timer for my water heater. Well he went to work and would bring me back and show and explained to me what he was doing. Again was very cordial and professional in his manner and his job. I am glad to have signed up with Parker and Son if these 2 are any indication of the professional level of employee. Thank you

Hal Jeffrey

4 months ago

Chris and Mike are very professional, personable, knowledgeable, skilled, communicative and punctual. They repaired our basement sump pump system in a timely manner, and in a way that we believe it should have originally been done by the Builder 17 years ago. We now have much more confidence and peace of mind that the sump pump is truly operating correctly and efficiently. All of their time, efforts, skills and help are very much appreciated. Thank you for everything!

Debbie Austin Endecott

4 months ago

Exceptionally bright and kind group of folks. All team players and worked well together to achieve their/our common goal. From Riley to the other three gentlemen today installing today I have nothing except positive excellent behaviors to report. All four were a pleasure to deal with. Would not hesitate to use Parker and Sons again. From Water Heater, HVAC to this latest insulation it has been 100% positive experience. Please recognize all four and their positive impact on your company. Thank you.

James Reese

a week ago

Great service and experience. Parker & Sons will be be on my speed dial. I received same day service, and the communication was fantastic. Charles exceeded expectations and made us feel like we were his only priority. Great company and great people at Parker & Sons.

Joan VanTine

2 weeks ago

Parker and Sons had installed my water heater about a year ago and I realized it was time to have it flushed. I called and Greg came out and efficiently took care of that for me! Professional and super nice! I used to shop around to find the cheapest price, but not anymore!! If you want a job done correctly call Parker and Sons!!!

Madeline Boyle-Whitesel

5 months ago

Justin K was our service tech for our annual heating tune up before the winter season begins. We were very pleased with his attention to detail and through inspection of our 3 units. The mini split was not as cool as usual and he easily troubleshooted the source and fixed that for us during the service call. We were very pleased with this Parker & Sons service call.

Brandon Bullock

5 months ago

I cannot say enough great things about Parker & Sons! With a broken spigot the water to my home had to be shut-off. In a panic I called around to various companies to see if we could get someone out to fix it ASAP. All except Parker & Sons said that they would try their best to be out the following week. Parker & Sons showed within the hour! Not only were they fast, the tech, Aaron was very professional and was through in making sure that all was well again. I would recommend this company to anyone needing plumbing repairs!

Ty Robins

2 weeks ago

When I had a leak below my upstairs shower, I was able to get a same day appointment with technician Dave Mounts. He was very professional and friendly. He even inspected all of the connections in my house and cleaned up the work area. He did such a great job that I had him come back to replace an old toilet. I would highly recommend him and Parker and Sons to anyone.

Julia Tielborg

6 months ago

Excellent! Wore the booties. We were not left with a plumbing mess to clean up. Sociable, efficient and knew exactly what to do. Supplies were on the truckand just like the commercial…versatile skills…he understood our field Marshall puppy, a mini dachshund. Got down on her level and played. With Mathew, her social skills were excellent. Julia

Rebekah Alicia

a month ago

I called in the morning, had someone out within 6 hours. They were running a bit behind, only 45 minutes outside of the previously given window. The technician was kind & efficient, didn’t have the right plate so he went to go pick one up. The whole service took maybe 40 minutes at most.I just can’t believe I spent over $400 for one light switch to be replaced. Other than the cost, the service & efficiency was great!

Daniel Diamond

4 months ago

They came out on a short notice on a holiday weekend to help fix our heating. They were able to come out when others weren’t and were very responsive. Identified the issue quickly and solved the problem within 20 minutes. Very pleased with the professionalism of both the technician who came out and the person who coordinated the appointment over the phone. Would highly

Nancy Spray

5 months ago

This was my second time using Parker & Sons. They just installed a Mini split unit unit to cool and heat my master suite. They went above and beyond to give me a fair price on my second unit. I would highly recommend them as the use integrity and honesty in their business practices and make you feel important as a customer.

Susan Rapp

4 months ago

Tech Rob S. and helpers Chris & Zach were very professional with installing fire alarms and lighting. They really went above and beyond to do efficient, quality work. They spent 4 hours on my project the day before a holiday! They made sure I was satisfied with their work before I paid.

Ted Lalan

4 months ago

Parker and Sons was great. Next day appointment, they called to understand the problem. Sebastian who came to do the work was pleasant, polite, and professional. He gave me a range of options to solve my problem and wasn't pushing the most expensive thing. Great service.

Ray Fryberger

2 months ago

The technician did an excellent job of explaining the process which he followed. He quickly diagnosed the problem and fixed it. He did excellent work and had a great customer focused approach to his work. I would highly recommend Parker and Sons!

Paula Dombrowiak

4 months ago

First time using Parker & Son's and Omar was wonderful. He thoroughly checked everything, explained what he saw and showed us so we understand what needed to be repaired. He gave us multiple options and repaired everything at the initial visit. He was professional and very nice.

dennis r

6 months ago

After having our 2 AC systems replaced 5 months ago, we had a question and called Parker & sons. They would not answer a question and said that we would have to pay them $80.00 to have a tech come out to answer the simple question. Sounds like all they care about their customer is their wallet. To me this is a very poor service after they get your money.edit: I don't know how to send a message

sally willett

a week ago

Last year was my first contact with and use of Parker and Sons for maintenance. The first thing that a potential customer should know is that Parker is not one of those outfits that makes you cool your heels waiting interminably for the repairman. The communication is extraordinary. The repair guys are professional, keep you informed about problems they see and If you consent, fix them on the spot. It is not always easy for women to have a comfort zone when dealing with service and repair personnel. That is definitely NOT a problem with Parker. But back to the communication, it's 5 star. Couldn't be happier.

Diana Pina

4 months ago

Noah and Michael were extremely helpful and friendly. They assessed the problem with the HVAC and serviced it in record time! Noah even drove to pick up the parts so that I didn’t need to reschedule the job. Michael did the maintenance work in the meantime and thoroughly explained other issues I should address soon. They were both very professional and I appreciated that.

Jeff Mclean

4 months ago

The call I made was made frantically, as we had a kitchen faucet issue and were staging our home for photos as we’re selling. Parker and sons truly saved the day for us and saved my wallet in the process. Our tech was on time, courteous, communicative—truly my wife and I were in awe how easy they made this for us. We will be customers for life. Thank you so much!

Ruth Becerra

2 months ago

I have been using Parker & Sons for years. They are not cheap, but they are trustworthy, knowledgeable and thorough. Joe Hayden came out in response to a concern that unhealthy sewer air was getting into the house. After getting background information, he explained what he could do and what it would find. I was extremely satisfied, and my issue was identified and resolved. 100% worth the cost. Thank you.

Camilla Malizia

3 months ago

My service man was absolutely wonderful. Everything was done in a timely fashion. He was conscientious and explained the repairs. Plus, he took it upon himself to call the air conditioning manufacture under warranty, and was able to get me the best price.

Brian Bornick

3 months ago

Austin was very professional and extremely knowledgeable. He called in advance of arriving and showed up exactly when he said he would at the scheduled appointment time. Within minutes he assessed the situation and knew exactly what needed to be done. His installation and repair was completed so well that the plumbing looks better now than it did when the house was built! Even though it was a rather difficult job, Austin remained pleasant and worked through every challenge with a smile, genuinely glad to help. He ensured everything worked as it should and took time to show us how we can keep everything in good working order and avoid future issues. When he was done, there was no mess and no indication there was ever a problem. Austin turned a problematic plumbing situation into a pleasant experience for us and we couldn’t be happier with the results. Thank you Austin and Parker & Sons!!

Vexertion Trist

4 months ago

Consultant delivered a professional pitch and was thorough and informative about what I was paying for, installation technician showed up shortly after I had decided on what unit I'd like. The technician even changed the method they used to plumb the unit as they weren't satisfied with how it looked and it turned out great.If I don't edit this review within a year assume the water softener unit works perfectly and was worth the money.

J W

2 months ago

Love Parker & Sons. Reliable, professional, efficient, courteous, & thorough. The installation of additional can lighting improved our room 100%. We had another room done with 7 additional Canlite‘s in March 2022 & that room is just as well lit & aesthetically pleasing as well. We trust our electricians from Parker & Sons & will give them all our business. Thank you for job well done today Tobin.

Jessica Platt

3 months ago

Our service provider Thomas was amazing. He was efficient, cleanly, and informative. He truly took the time to help us out with understanding all the things we need to lookout for.Highly recommend Thomas as your plumbing expert!

gillian howland

8 months ago

I cannot say enough good things about these guys. I literally never leave reviews however Parker and Sons time after time has delivered exceptional service to us. We have used them for many a repair and install of a salt water system. Today we called them for an emergency backup. They were here so quick, fixed the problem rapidly and were so great and kind. I will never call anyone but Parker and Sons!

Sandy Antunez

5 months ago

First let me start off by saying we had an issue mid day Sunday afternoon. Water was coming up through our toilets and our tubs in both bathrooms. Their tech Santino was so helpful and cleared the drains. ON A SUNDAY! They were not over priced. Friendly service and seriously helped us out when we needed someone to figure out what was going on. Thanks guys!

Michael Wolfe

2 weeks ago

Hands down some of the best techs in the valley. Cody was such a pleasure to have come out and do our services. I’ve been with you guys for years and trust no one else with my needs. Cody went way above and beyond and looked up my warranty for me which is not even with you guys to make sure everything was affordable as possible. Great info provided on optional services to keeps things running smooth in the summer. I always look forward to our check ups! Thank you guys as always!

islandgirlnaz

3 weeks ago

So impressed I can't stop smiling! This place is the best for a reason, they care. Charles did our estimate and the installation of our hot water heater on the same day! Gary sold us our air conditioning unit, he was informative and sensitive to our financial limits. Very thoughtful. Aaaaand they saved us money, much appreciated!

Paul Campanella

3 months ago

We began the day seeking a quote for hot water heater replacement.Without prior knowledge or preparation, Ramesh coordinated with Kris and Joe Lord to install a water softener in addition to the new hot water heater, along with two cartridges and a faucet.All of the work was done in an absolutely professional manner, but also in a very friendly way. The installation was remarkable, especially in contrast to the prior amateurish install.There are pictures of the finished product. The entire extemporaneous project was completed by sundown.We could not be more satisfied with the quality of the work that was done or the skilled tradesman that performed it.Kudos to your entire staff.

Jessica Miller

5 months ago

This company always sends out friendly and professional folks to check on my a/c, my insulation, my heating unit, my plumbing, my electrical, and all of the other major home systems that I never think about unless it breaks… I pay $10 a month so that they worry about scheduling maintenance instead of having to be proactive about it myself. I never feel pressured to buy or change outdated parts. There have been several times that the technician has come to inspect something and confirmed that it’s in good shape and there’s no need to buy a service. I trust Parker & Sons with my home and recommend them to anyone that wants to work with a trustworthy company! Thank y’all for taking care of me!

Heather Iorillo

5 months ago

Chris and partner were great and responsiveness of front office was also great! We had a unique gas related request and had tried many other companies. Left a message for P&S on a Wednesday and the job was complete by Thursday! Great first experience, will use again!

Janelle Mukai

4 months ago

Paul S. was very professional and explained in detail everything we needed to know about the pipe that broke in our master bath. He has wonderful customer service and is very knowledgeable. We had a great experience with Parker and Sons!

Donna Kevan

4 months ago

I have always had excellent service from Parker & Sons. This time the hot water heater had to be replaced and one of the toilets needed attention.Dave Kerrigan was sensitive to my budget, he was professional, friendly and very knowledgeable. I will need other plumbing work done and I will request Dave.I will also need electrical work performed and I will call Parker & Sons for that too.They take care of my HVAC needs. I just don't have to worry when I call them regardless of the service type. They are bonded & insured. It is so convenient to call one company for so many needs.Could I have gotten the work done cheaper? Maybe, but my comfort level would not be nearly the same. Quality work isn't and shouldn't be cheap. I am very satisfied.

Sean David Wright

4 months ago

Robert was the one who installed my EV charger in my garage. An obviously very knowledgeable electrician, he was able to do the work perfectly but also made sure that he provided other things needed for my electrical panel to ensure that addition of the car charger would work seamlessly with my system.He explained everything about the pricing, and even found ways to save me money.This is a reliable company, focused on taking care of their clients.

your tech

2 months ago

We use Parker and Sons for HVAC service and plumbing. In both areas repairs and service checks have been extremely professional and explained thoroughly without pressure to do as they suggested. Employees are courteous yet professional. We’ve been using Parker and Sons for some years now and are happy with our choice.

KK Me

3 months ago

I called Parker and Sons around noon today because I had a difficult experience with the previous plumber that was assigned to me through my home warranty. I had been without hot water for a week already. I explained that I needed a new hot water heater to Parker and Sons and the other details. They put me on the on call list. Brett called and asked if it was convenient for him to come over in 40 minutes. It was. He arrived at about 2. He checked it out. Agreed I needed a new water heater. Went over the different options and pricing. He answered all my questions. I made the decision to go with them. He took out the old WH, went to get the new one, and was back within a half hour. It is not even 5pm and I have hot water again. I will gladly pay a bit more for outstanding customer service. I was prepared to not have hot water until Friday or Saturday if they needed that time. Parker and Sons knocked this one out of the park. I will be using Parker and Sons in the future for all my household repair needs. No more home warranty with awful customer service by them and their contractors. Way to go Parker and Sons!

Deborah Foley

a month ago

I have been their customer for 20 plus years. Their personnel have always been courteous and friendly, on time and sometimes able to arrive early. Today's visit went just as well.However. Today I conceded to replace an electrical block, parts and labor $431.00. ( Interesting)Two previous serviceman from this company, this past two years, recommended the same replacement but their costs were 3 to 5 thousand dollars. ( Odd )Had I the experience, I would have done it myself.While he was on a phone call, after replacing the part; I looked it up on Amazon. The part was less than $20.00.Labor Time spent to replace the block, 10 min. Total time thru bi-annual service call, that I have a yearly contract for, was one hour.Take advantage much?Maybe I should go to vocational schooling, and I can make $400.00 an hour.Seriously debating on changing my service contract.

Cindy Urbina

3 months ago

The plumber was awesome and very knowledgeable. He was very attentive and understanding about my concerns. He patiently answered all my questions. He spent his time and did a great job. He also offered some suggestions on things he saw that needed to be fixed.

Adrian Lopez

6 months ago

Mike Salerno was the technician that was assigned to us. He was professional, honest, on time, and knowledgeable. He went the extra mile to make sure he did not have to cut a hole in my wall to repair my leaking bath tube. Anyone looking to use Parker and Sons, I highly recommend asking for Mike. You will not be disappointed, and he is a big dog lover.

Elizabeth Weaver

4 months ago

They came in the earlier time frame, was extremely professional and courteous. Micah did an Excellent job and he's very personable.

Finally my kitchen sink is installed Correctly. I really appreciate that.

Thank you Micah and Parker and Son's

Bobbie Davis

4 months ago

I made my appointment a year in advance. I would have appreciated more information about the insulation install in advance. I had no idea it would only take 45 minutes or that we would not be able to put our storage boxes & Xmas decorations back into the attic once insulation was installed except for a small path of boards. Renting a storage unit will cost more than the electric savings. On the plus side, the people were professional and came on time.

Tracy Nasset

4 months ago

While doing my annual gas furnace check my technician Ryan found some safety issues. He explained what needed to be done and why so that I understood. He then completed the needed repairs. I'm very happy with Parker and Son's.

Aaron

a week ago

I used Parker and Sons for the first time and their customer service was great. I had Max as my technician who fixed my shower. He was very professional, great customer service, knowledgeable and went above and beyond especially when it came to cleaning up afterwards. I will definitely use this company again and I will definitely use Max for my plumbing needs. Parker and Sons you are lucky to have a great knowledgeable professional employeeAaron B

Marcus P

5 months ago

I very much enjoyed this service as my plumber was able to complete many jobs in a short amount of time with craftsmanship and with professionalism. I would use Parker and sons in the future. It may seem expensive but they use quality parts and back there parts and service with a warranty.

Ryan Mears

4 months ago

Rickey was my water heater specialist and he went above and beyond, refusing to leave until my entire issue was resolved. I called for a water heater issue and once that was resolved then a water pressure issue arose causing a new issue for my ultimate goal which was simply to take a hot shower now that the weather is getting colder. Reggie stuck around and tested a few things until he was able to not only provide my house with hot water but also the desired water pressure. I would recommend Rickey and this company to any of my friends or family!!! 10/10 service all around

Richard Spina

4 months ago

Three years ago, we had a water softener and a Reverse Osmosis system installed by Parker and Sons through Costco. It has been nothing but constant aggravation and persistent lies on the part of this company. We were told that the water softener would regenerate less often than our older system and that it would use less water in doing so and the regeneration process would take place every so many gallons of usage. Well, there was no truth in that. I am awakened nearly every two or three mornings at 2 AM at the sound of the system regenerating. We had called about this, and we were told that they would see to it that the system would be reset to regenerate as per usage. After two or three visits on their part, we were told that “it is what it is”, and that it would regenerate more often than what was incorrectly stated by the initial representative and the prior technicians. In the meantime, they also told us that the filters on the RO system would not need to be changed more than once per year. At 2:15 AM, six months after the installation, I would get text notifications every single morning that the filters needed to be changed. At LEAST four times they insisted that this was resolved but it took until last year for that to finally be remedied. This past Monday I called at 4 PM to set up an appointment to have the filters changed, which was needed, and so that I would not be awakened at 2:15 each morning with these text notifications. I was told by the person who answered (who, BTW, had mentioned that he remembered me because of the mispronunciation of my last name) that a technician would arrive between 8 and noon on Thursday. At 11:45 on Thursday I called to see if a technician was still going to arrive, and they had no record of my having called for an appointment. That is the second time that they did that to us. They informed me that they would send a technician between noon and 4 PM. The job was completed. From that next morning, onward, I have been receiving text notifications at 2:15 AM that the filters need to be changed. I made them aware of this by calling them as well as by emailing them and they insisted that the technician reset it. This morning, after having been awakened again at 2:15, I decided to remove the batteries so that it would disconnect from the Wi-Fi. Thank goodness that I did, indeed, go under the sink. The filter (or filters) was (were) improperly installed and my cabinet was flooded. They are supposedly a 24/7 company, but they are useless and incompetent. I called Costco to notify them of the situation and they told me to keep calling Parker and Sons. When I did call back, they told me that I would be scheduled for Monday for between 8 and noon. Poor quality, incompetent service, poor customer service, and misinformation! A manager will be arriving today, Sunday, to evaluate the situation. In the meantime, my cabinet is ruined, and the aggravation is mounting. Now we are also worried about the possibility of mold. I would avoid this conglomerate of a do-it-all company, like most large businesses whose volume is more important than quality and customer care.

Teri G

3 months ago

Bob came yesterday to investigate a possible leak. He found that there is a leak but it is under the slab. Today Jake came to find exactly where the leak is and the pipes that need to be fixed. Both men were very helpful, courteous, professional, and skilled. We were given options on the scope of work that could be done and the price for each. We will determine the best option and move forward with Parker & Sons to get the issue corrected.

Jon'nye Polk

2 months ago

Our technician, Brandon was very professional, knowledgeable, and patiently answered all our questions and showed us pictures of what needed to be done and pictures after the work was done. We needed a number of items repaired including a new blower motor and had almost everything on his truck. Brandon did exactly what he said he’d do, he picked up the needed part early the next morning and had installation completed by 8:30 am. We are very appreciative of his hard work, expertise and highly recommend Parker & Son’s.

Jim Sylvester

3 months ago

Installers arrived on time and my new hvac system was installed timely and professionally. Reviewed all aspects of system prior to leaving. Price was extremely competitive with other comparable companies. Highly recommend. The only negative thing I would say is that there was a lack of contact and follow up from the time I purchased the system to installation but not enough of an issue to downgrade rating or not recommend

Doug Smith Sr.

5 months ago

We had 2 Plumbing Technicians, Isiaac and Lucas. They were professional, knowledgeable and quickly formulated plan to diagnose and repair a slab leak. I highly recommend this team and Parker & Sons for any major plumbing repair. They also installed a new water heater flawlessly.

Chris Nelson

5 months ago

Jedidiah accurately assessed the reason for my plumbing problem and provided a professional and prompt resolution. I was able to call Parker and sons at 6am and had them out at my house working on my plumbing issue 6 hours later. Was very happy with my service.

Ashley Hein

a month ago

Wow I can’t begin to describe how impressed I am with the services I received today! A new AC/Heat unit and a new hot water heater! ALL DONE in one day! The level of experience was top notch and I’m not just referring to the years within the profession. Everyone was super respectful and knowledgeable.

Miguel Rodriguez

7 months ago

First time customer of the company. Our service tech was Matt Brickley. He was amazing. He did an amazing job repairing our plumbing connection. He was professional and friendly and his work quality was suberb. I would definitely recommend this company in the future. As I am sure many of there techs are great I will be requesting Matt for our future service visits.

Deidra Baumhefner

2 months ago

Scott updated our dated master bedroom/bath electrical outlets as well as installed new light fixtures. He was professional and experienced, was a nice change to work with this level of knowledge from an electrician. The results look excellent and he took the time to leave our rooms clean and ready to use.

Zack Poore

3 months ago

We had several leaks at the bathroom 2 plumbing. Their response time, knowledge, understanding, and professionalism was extremely appreciative. Any plumbing issues that we may have in the future, Parker & Sons will be our first call! We will also recommend Parker & Sons to anyone we know that is in need of help, thank you to all that helped my family I, at Parker & Sons!

Kevin Simpson

3 months ago

Our heater stopped working and pur warranty company was unable to find us help. We took it into our own hands and called Parker and Sons, what a relief that they were able to make it out the same day and solve our issue promptly. Huge thanks to Joshua our technician. We even went ahead and got the service plan offered because the service was so good.

Kevin Guile

4 months ago

Scheduled an appointment to have my water heater inspected when I experienced a sudden loss of hot-water. I am happy to report that I had a plumber inspect my water-heater the very next morning. I was immediately provided a quote to replace the unit, and other additional plumbing I was not concerned about; no offer to troubleshoot my existing water heater due to the age. I declined the install and troubleshooted the issue myself. The cold water inlet on the heater had become stuck, preventing inflow of water to push out hot water. Less than $50 for parts, a few hours of my own labor, and I have hot water again. Very good response time but I felt like Parker and Sons was just trying to make a sale, not fix an issue.

Leonis Fortis

6 months ago

Francis(Frank) Clarys was so professional and knowledgeable in our service this evening. Thank you Parker and sons for hiring such amazing talent. Frank is an amazing first impression for your business and deserves the best because he is the best! Very satisfied customer and has made my family feel safe about our electrical system at home. Thank you Frank and Parker and sons.

Susan Weldon

2 months ago

Technician Wes was awesome. On initial estimate visit, he identified all the potential issues with my installations and determined that outside water shut off for entire condo building would be needed due to frozen under sink valve. This allowed me a day to get condo management approval and notification time for the shutoff. He also noted need for pieces that were not sold with my new units, and arrived with all on appointment day.

randall schaffer

4 months ago

Robert Z with Parker and Sons was amazing! He was very professional, knowledgeable and did the installation of an outlet to perfection. If I ever need an electrician I won’t hesitate in calling him and Parker and sons again. Thank you Robert!

Andy Edwards

3 months ago

Parker and Sons are the best. I called their company at 9pm on a Thursday night. The person who picked up the phone was nice and friendly. They showed empathy for my situation. I lost electricity in certain parts of my house. I explained, I needed electricity to work from home. Parker and Sons sent and electrician out by the name of Alex Ortiz first thing the next morning. He was kind and very efficient. He explained what happened and what needed to be done. He did testing to make sure everything was running properly. I can't say or express how happy I am with Parker and Sons. I will definitely use them again.

Word Smith

3 months ago

Our technician was excellent. He arrived on time and performed the work completely. He was knowledgeable and helpful. The job was to disconnect the gas stove, so it seemed a bit pricey, but we were satisfied with his work timely and professional work.

Melissa Woodforlk-Whyte

2 months ago

Parker & Sons is our go to for our home needs. Our water heater ruptured and they replaced it with a brand new unit for a reasonable price. Our air conditioner needed maintenance service to ensure it continuously works and they serviced it for a reasonable price. Our hallway bathroom tub and shower was linking and stopped up. They fixed it for a reasonable price and it works like brand new. They are the best at what they do and guarantee their work. I highly recommend Parker & Sons.

Mike Corrao

2 months ago

Dennis arrived, gave a comprehensive estimate, walked me through the service, and had our leaky water heater replaced before lunch.The appointment setup and confirmation process was easy, with great communication.Glad to have found our service tech for the upcoming home improvements we have planned.

Danielle Vance

6 months ago

Our AC went out and Chris came to fix it the same day. He was friendly and professional and took the time to show me what the problem was and explain it so I would understand. He gave me options and fixed it quickly once we decided what we needed to do. I appreciate having a nice cool house after a hot night with no AC!

Patti Fenner

4 months ago

It was a Saturday afternoon, and I was a new customer, but she gave us priority because there was a leak. The crew of 2 called ahead, and not only replaced the water shutoff valve, but replaced the toilet, which was the original problem. Very personable, polite, and professional. And the cost wasn't bad at all.

zonaman100

3 months ago

Repair and maintenance folks don't always have good news for you about the health of your HVAC, plumbing etc. But you can count on Parker and Sons to give it to you straight, honestly and with good value. They're always willing to work with us so things work out! Honest business here. Call them with confidence!

Susan Snyder

6 months ago

Matthew is an absolute professional and this company should be proud to have him as an employee. Matthew called me to give me my ETA and was very prompt. He provided me with a detailed description of what my AC issue was and what needs to happen to fix it. He was generous with his time and ensured that I understood his explanation before he left. Thank you!!!

Janet Bruno

4 months ago

The young men that came to install the system were very respectful of us as seniors. We were kept informed as things were progressing. If they needed to do something, not related to work they would always ask permission. They stayed until the system was working to our satisfaction, which was well into the evening, due to complications they encountered during installation of the unit. Their names are Junior, and his helper whose name I forgot and Marcos. Gary the repair man was very nice and explained in detail what would be need and why we needed the new unit. Worked hard to get us scheduled a next day install, when you're without heat we were more than happy.

Clayborn Waldron

2 months ago

The Plumbing technician did great work, fast friendly and efficient. Work looks great and he cleaned everything better than when he came. Respectful of my needs and I never felt pressured into making a decision. Would highly recommend them in the future.

Barbara B

2 months ago

Royce was prompt, very helpful and went above and beyond. I liked the way we were kept posted through text of his arrival time and location. Scheduling was easy. We had waited a week for another plumber, who kept delaying our appointment. I wish we would have called Parker and Sons first.

Bob Tobin

3 months ago

My 13 year old HVAC system quit the day after Christmas. I was able to make a repair appointment for the early morning of the next day. The service call revealed the repair cost wasn't practical for a system that old. I decided to have the system (2 units and air handlers) replaced, and three teams arrived at 7 a.m. the following day to do the complete replacement. I've been using Parker & Sons for over 20 years and they've never let me down.

christopher dalheim

6 months ago

Very easy to work with technician was responsive and did what he said he would do. Final invoice was less than estimate. Scheduling technician was easy, all in all a great experience. Scott was first-rate in every way

Kenneth Epps

3 months ago

Once again, this company has proven why they have such great rating and have been in business for so long.1. Booking an appointment online is easier than it should be. I made one this morning for later in the same day. Easy.2. Ethan called during the appointment window but I didn't answer. They followed up every half hour until I was available. Some might find this annoying. I think it's awesome that a business would work so hard to reach me when I clearly failed at holding up my end of the bargain (being available during a window I chose).3. When we finally connected, a full 1.5 hours after my window, Ethan said he would arrive in 30 minutes. He did exactly that.4. Ethan was smiling on the phone, despite me not being available when I said I would. He was also smiling when he arrived. I'm talking a genuine, I'm happy to be here to help you, kind of smile.5. Ethan practically fixed the problem just listening to me explain the issue. He really listened to me, by the way. He didn't come in to my house acting like the smartest person on the subject, despite the fact that he obviously is. At several moments he could have made me look and feel stupid. He did not at all. In fact, he turned my failed thermostat install around and made it sound like I helped him.6. At the end of it all, 5 minutes later, Ethan left me without a bill and that same genuine, infectious smile on his face.Service like this barely exists today. A company that hires people like Ethan is one worth returning to again and again. Fair warning to you Parker and Sons, Ethan is designated for great things. Treat him well while you have him, and he will continue to wow all your customers the way he did this one.5 stars every experience, every time. Thank you for holding on to and exhibiting exceptional customer service and work ethic.

Marlena Garcia

4 months ago

If I could give this review 10 stars I would! We had a leak at our home that turned into us needing major pipe replacement in our entire house. From scheduling the initial appointment with Gianni (I’m sorry if I spelled his name wrong), to having Jeremy come out to inspect the issues with the cameras to Brett, Sam and their apprentices completing the work, it was amazing and seamless. Brett answered all my questions, was very communicative and transparent and kept me updated every step of the way. He was always so friendly and I could tell he genuinely wants to help people. I can not say enough good things about him and the team. They completed the major work on our home quickly and efficiently. I will never, ever use another company and I will always recommend them to friends and family. Please give these guys that work so hard a big raise! They deserve it!

Linda Elbert

5 months ago

The initial service was to get my water heater going when we discovered no hot water. Scheduled it’s replacement the next week. They were very flexible with our schedule to get the installation completed. Our technician, Ergon, was professional, friendly, knowledgeable and equipped to finish the installation in a timely manner. Very impressed with this service.

Leigh Hardyway

3 months ago

Ian was the technican that was assigned to my work order. What I appreciate the most is he didn't come in and tell me I needed to replace the water heater right off the start. He did give me options which I like, he explained everything,showed me the bad parts and the good parts and I really appreciate that. And I like the fact that I was able to ask questions and he answered them and did notonce show that I was bothering him and he explained to me what he was doing as he was doing the work.

Kenneth Robinson

4 weeks ago

I got a soft water tank installed. I purchased my own tank but that was no problem for the technician. The technician was experienced in not only the soft water tank install but the whole house pluming. Installed the tank in a just a few hours and even recognized that are water pressure mechanism (PRV) was faulty which helps because we will still be able to get it fixed for free under warranty. My only gripe would be with the price it seemed a little high for 2 1/2 hrs works and some piping, and there was no breakdown of charges. However hard to tell with the way all pluming companies do quotes and some want to charge you to come out. I made a choice to go with this company because of their reputation and they did not disappoint.

Adam Verhoeks

3 months ago

$80 service fee to come to our home + $1000 estimate to clear 4 drains that were running slow. We have been customers for years but costs are getting out of control compared with other mechanical & plumbing contractors in the area. Several other reputable contractors are more than willing to snake a drain for less than $100 per sink. I expected better service and pricing for customers that have spent upwards of $20k with Parker over the past few years.

Terry Miller

a day ago

I use Parker & Sons whenever I need electrical or plumbing help. They never fail to fully please me. I had an electrical issue at 3am on Christmas Eve a few years back. They came out immediately fixed everything and there was NO surcharge of any kind. Every employee is very friendly and they all know everything they are doing. Can't say enough!!

Emily Hancock

4 months ago

Ricky was super kind and great to have in our home. However, our project was too complicated for his skill set, and when I called Parker and Sons to send another technician to help him, they did not. Poor Ricky was at our house for 9.5 hours, but he stuck with it and finally got the job done! Extremely happy with the technician, disappointed with the company administration. They should have matched the job complexity to the technician’s abilities.

O

6 months ago

Technician was on time. He changed eco water filters, we had it installed by them. I appreciate they put system in, and maintain it. Parker & Sons is not the cheapest company to use, but they are reliable, professional, and have been around for a long time. The guy that is over the company called me once, and was nice to speak with after I had a complaint.

Becky Granneman

2 months ago

Came home from work only to find no power in the entire house. Did some investigating and realized the main breaker had broken. Parker and Sons answered the call and sent a repair team out late on a Friday night. They came with the needed replacement breaker and had it changed out in less than an hour. It was a little pricey, but I appreciate getting power restored relatively quickly.

John Ingersoll

4 months ago

Andy was superb! A very informed employee. His professionalism convinced me to make Parkers and sons are plumber from here and out. Suggestion: it would be helpful if your survey with 60 or 70 items had a search to find them more quickly.

danpha1979

5 months ago

Daniel from Parker & Sons is amazing. If all the technicians are as professional, knowledgeable, and courteous as Daniel, this company will be here for decades to come. We got our Water Softener from Parker & Sons and have not regretted it for a minute. 5 Stars

Martin Mortensen

4 months ago

I had to edit my review. The one good thing I can say is they got the work done quickly. They replaced a 200 amp main breaker. They charged $2500 to do the work. I asked for an itemized invoice, they never responded. The most expensive 200 amp main breaker I could find on the net was $500. so I guess I paid a little under $2000. for labor for a few hours work. The person that came to my house was very unprofessional, because I had to move some money from one account to another, and it took me ten minutes or so. Meanwhile he tells the person living in the house, my tenant that if I can't pay, he's going to have to take the part out. I waited for him to call back for 5 minutes like I told him to. When he didn't, I called the office and paid them. He called back a few minutes later, when I said I had paid the office. He acted like he didn't believe me and said if I hadn't he was going to have to take the part out. The main slogan in one of there and campaigns is they don't hire any Melvin's. This person was very much a Melvin to me. Don't hire them, you'll get Melvinized.

Rey Mendoza

3 months ago

I am updating this review because Parkers reached out to me after I was unhappy with the service and they were fast and very understanding. They came to check my AC/Heating unit again and they offer to fix it. I am very happy the way they handled the situation. Oh and they have a great monthly membership where you have great perks and discounts.

Joe Deedon

a month ago

Parker and Sons were one of three valley HVAC companies I contacted when I decided to replace our 20 year old system. They were very upfront, professional from the initial sales call to the next day installation. In todays market I feel like there are a lot of smoke an mirrors pricing and warranty length wise. Parker and Sons proposal and sales experience was easy to navigate to know exactly what you were getting when comparing various systems. The install was scheduled the following day after our purchase. The installers showed up at 7 am as promised and worked until almost 9 pm tightening everything up. It was refreshing to see that kind of commitment and customer service post Covid when everyone seems to have an excuse. I will definitely recommend Parker and Sons to anyone whose is looking to make a major purchase such as this.

Taylor Jennings

7 months ago

Manuel and Elishia were awesome! They arrive just before 7am and had my system replacement completed by 6pm. I had some extra duct work done too! Can say enough about the workmanship and professionalism from these guys. Parker and Sons for the win again.

Rebecca Negron

5 months ago

I had a water emergency and out of all the plumbers I contacted they were the only ones that came in a timely matter. Their consultant Joseph was very informative and helpful. I will definitely be using Parker & sons in the future.

g montoya

3 months ago

Happy new year to me, main sewer line backed up and Parker and Sons responded within 2 hours, life saver! Travis was amazing! Highly recommend and very reasonable price.

Ann Clemons

5 months ago

Parker and Sons dispatch put us on the response list Sunday afternoon and arrived within 2 hours. Our technician Travis went straight to work to repair our outdoor faucet pipe that had broken within our cinderblock wall. The work was completed very professionally and Travis. Informed us every step along the way. We were very happy with the results.

Kevin Lyons

3 months ago

Craig from the Parker and Sons office set us up and Daniel was our tech on site. I could not ask for a better experience from both of these team members Daniel diagnosed, ordered parts and then within a very short time we were up and running. Parker and Sons is the solution for all of your HVAC needs!! Thanks so much my wife is now VERY happy!!!

Denise Davidson

5 months ago

Saul removed our old/worn out water heater and installed a new one with all new bells and whistles. He worked quickly and efficiently and was professional and courteous. Thank you Saul and Parker and Sons for another first-rate service experience!

A P (apex)

a month ago

I had an entire power panel replaced by these guys recently, more specifically Nick their Maricopa rep. Nick is great! Fantastic guy! Great personality and an honest business man - he sat me down and gave me a few different options at a few different price points - Then, managed to get into phoenix to get his parts, get back out here to maricopa, and replace my entire electrical panel all within 3 hours. Plus that two year warranty on it! Thank you guys for hiring such great folks!!

josh thompson

4 months ago

I believe our technician was named Daniel. Regardless he was a very professional technician he came out he was on time and really made sure that I understood everything that was currently going on with my AC unit gave me some options unfortunately I wasn't able to do a full service just because money is tight as I'm sure it is for everyone, but I was able to get quite a few things based on the options that they gave me this was a great experience. Highly professional

John Hurley

4 weeks ago

We had our 20 year old central air conditioning system — outside unit and inside air handler — replaced. It’s a big and expensive project. After doing our homework to understand what would be entailed, we called Parker & Sons. Everyone we worked with, from the salesman who offered our options and quotes, to the gentlemen that tore out the old system and installed the new system, were professional and informative. They were all attentive to our questions and concerns which instilled confidence that we made the right choice in choosing Parker & Sons. They delivered on everything that they promised.

Jeffry Hansen

2 months ago

Shower valve gave up and I couldn’t shut off the water going full blast into a tub. I had to shut down the water to the home, but due to a very recent and painful surgery I needed the water back on ASAP and unable to do it myself. P&S jumped on it and scheduled us for a very fast response. Michael was here by 2:00 pm and by 2:30 our issue was repaired. Polite, efficient and professional company and employees. They may cost a bit more than others, but they made up for it in several ways. A huge thank you to everyone.

jaclyn stewart

3 months ago

Lance and his partner were awesome! Even though the company can be pricey compared to competitors it’s worth it! You’re treated with respect and they are efficient with high quality work. I would recommend.

Ryan Adams

2 months ago

Needed both of my washer spigots replaced and my ice maker valve replaced. I would recommend Parker and Sons to everyone. Professional. Honest. Done right. Thank you Russ! You were awesome!

The smith Family

6 months ago

Corey was amazing. I had a main water line break and he did what he had to do. It took quite a bit of time- he left my house at 10:30 at night. He was kind, calm, and completed the work. I’m am a satisfied customer.

Kayla Primozich

2 months ago

Professional, and got the job done quick. Travis and Evan did a fabulous job! Glad this company does commercial work as George Brazilian does not. They were able to come out the day I called and inquired. Would definitely consider them in the future without a doubt.

Amanda Contreras

5 months ago

I had a construction company ruin 3 different parts of my water line, Parker and Sons came out to fix it right away. Josh had excellent service, he let me know everything that was wrong was super informative and was able to schedule it to be fixed the next day. Very professional and I’m very glad they came out!

Creston Hughes

3 months ago

The online experience with Parker and sons was easy and fast to use. They were professional with there responses and there employee was professional and courteouprofessionals. The online experience fantastic, responses time great, worker was and helpful. The reason for a four star and not a five was the final cost I felt was higher than the research I did what it should of been.

Smileyface Smileyface

a month ago

The technician was so professional, and genuinely a kind person. I was stressed out. He made me feel comfortable. I will definitely use him again. I will tell everyone that I know just how great Parker and son's Plumbing is.

Saeed Aslam

5 months ago

Magnificent, professional, reputable, reasonable, wunderful people,, incredible service plan, and reasonable prices. I have used then for years on 2 properties and recommended them to 5 people, everyone moved them. Great job guys, I have owned my own businesses for 40 years, and this is how a business should be run.My service person today is Travis. Great guy

Marcy Mallett

2 months ago

Thomas Weider did an excellent job from start to finish. He was courteous, professional and very knowledgeable on installation and removal of the kitchen and bathroom faucets. He identified problems we did not know we had. Thank you Thomas and thank you Parker and Sons for excellent service.

Jim Devoy

3 months ago

The service man Chris was very professional and really fun to talk with. He explained what and more importantly the why of every step he was taking to replace the water heater. Highly recommend these guys for any service.

Barbara Miranda

3 months ago

Michael Cox, Rodney and Eric did a great job. Very courteous, friendly and professional. I give all three 5 stars each.

Eric canme 12/20/22and did a great job on my kitchen plumbing. He deserves 5 stars. He's a pleasure to have in my home.

Jane Horn

4 months ago

Mike Salerno did my repairs. Did a great job. He was very polite, and very clean! Anytime I need something repaired, Park & Sons will be who I will call! Could not have asked for any better service than what I received!

Brian Newman

2 weeks ago

Zeke came out and introduced himself and tested everything and was able to get a quote for me in no time flat. He was extremely knowledgeable and spent some time providing me with knowledge of water valves, how things were installed, and if necessary what to do in a water emergency. Definitely would recommend Zeke for future services, especially anything water related.

Lila Dellaringa

3 months ago

Well - three servicemen had to come out and it took 5 days to get the part --- meanwhile I WAS staying warm with a borrowed small heater. I still do not have an itemized statement and receipt. However, my heating system is now fixed and I am warm again.....thank you.

Dave Humphreys

4 months ago

Parker and Sons are exceptional at what they do. They are always showing concerns and advising me of things to improve or protect my HVAC system. I have the Parker & Sons membership and it is well worth it. My last technician was Gilbert. He is one in a million. Thankyou Gilbert!

linda & jack craig

4 months ago

Roy checked out our aging water softener and gave us many options on how to proceed- He also installed a reverse osmosis system in our kitchen and to the ice maker line on our refrigerator. Roy was most pleasant and answered all of our many questions. Highly recommend him and hope to have him back should we have need of his expertise!

Christina Ruiz

2 months ago

They were able to come out quickly and fix my leak. The tech explained everything before during and after while he was here. Very knowledgeable and professional. I will definitely use them again in the future.

Eric Wilson

3 months ago

Great experience! Our electrician was amazing! Knowledgeable, personable, and a great respresentation of the brand! Would recommend Chris Stephens to anyone! We actually connected on a personal level, as he and I are Golden Shellbacks in the Navy! Thank you for great service. Will use again!

Tom Biasella

4 months ago

Mark did a great job. He found the leak and advised us of our two options. He was professional and friendly. The job went smoothly and the Landscaping was put back in great shape. All in all a great job thank you Parker and thank you Mark.

cody Smith

4 months ago

Richard was great! He arrived quickly and gave great recommendations on my issue that saved me time and money. Very professional and considerate of my son sleeping :) would highly recommend him on anyone’s repair needs.

Destiny Rose

3 months ago

We would recommend Parker & Sons to anyone needing plumbing repairs. We will absolutely be using them again in the future if ever needed.We had a an underground water main leak from the service pipe leading to our property. It was flooding the grass outside and hiking my water bill quite quickly. Our hoa, insurance, and the utility company had all declared they weren’t able to help pay the cost for repairs. As new homeowners we had no idea what to expect. Parker & Sons were so professional and efficient they were able to get us scheduled quick and conveniently. Isiaac , was so efficient and professional we had no worries about the cost or his ability to resolve the issue. He even assured us the repair could be made that day. Poor guy had to dig through so much mud we felt bad. In the end we’re so happy he was able to resolve the issue within our budget and efficiently with no hiccups during the process.

Erin Holzschuh

6 months ago

My mom had a leak under her upstairs bathtub drain. They showed up on time the next morning. The technician was super friendly, knowledgeable, fixed it well. Parker and sons are my go to people next time we have an issue.

Tony Babich

4 months ago

Very good outcome with an education to boot on my septic system. Service like this is why I keep coming back to Parker&Sons (thank you Adolfo). My motto has always been "go right not cheap" pricing and P&S have always delivered at a fair price.

Steve Gemmiti

6 months ago

Called at 11am Sunday explaining the shut off valve for the bathroom faucet was leaking (and the 1/4 turn dial broken). They do not charge extra for Sunday’s and would give an estimate once here.The plumber called me at 1pm saying he’s be here by 2pm. Arrived on time, gave an estimate that was on par with the other places I’d called but no additional Sunday fee.The job was done by 3pm and looks great. Am a very satisfied customer. Thanks to James for his professionalism as well as presenting the different options that were available. There was no upswell pressure but I appreciated the option explanation.

Jordan Baumgarten

4 months ago

James is our Guy we call for anything. He’s super professional and honest about his work. He has worked on our home multiple times and impresses every time with the finished product.I highly recommend James W for any job.

Cindy Quinn

3 months ago

We have been using Parker & Sons for many years and have always been happy with the service received. For our recent call, Anthony was knowledgeable, honest and down to earth. Thanks for great service once again!

Mark Rodgers

4 months ago

I entered my information on the website and was not expecting to see availability for weeks but was able to setup a time just two days out. Patrick arrived on time and was very pleasant and knowledgable. He completed the work quickly. We will use again.

Todd Mulder

5 months ago

From sales (John) to the installation (Parker), the crew was very professional replacing our worn our air conditioner. Efficient, timely, clean and paid great attention to the details. Very pleased!

CeeCee Swartz

5 months ago

We had a wonderful experience with Curtis the sales rep and all the installers. Had a mIni split installed and an additional outlet in our sunroof. All the guys were very polite, extremely conscientious, and meticulous in cleaning up. [Mini split installers and the elevtricians]Would recommend Parker and Son's for any services needed in your home..

Sherri Golden

a month ago

I went through Costco who used Parker and Sons. They installed a new HVAC system in my home. All men that worked in and outside my home were very professional and informative. I highly recommend Parker and Sons and will use them again if needed.

Brett Johnson

2 months ago

I had an exterior faucet that was leaking at the connection from the pipe to the faucet with no room to repair. They came out the day after I called and fixed it quickly! Great business. I will remember them if I have any new issues arise.

Jennifer Holston

2 months ago

The tech was on time and did a thorough job. He explained the findings and staus. He provided me what I needed to make an informed decision about any recommended repairs (20+ year old second unit). He was polite and knowledgeable. I am very pleased with the service I received.

Sue stanford

3 weeks ago

Your technician, Luis G.was outstanding. He was on time and very knowledgeable about my ac.Since I am a widow, he took time to carefully explain what he was doing and why. He also took the time to patiently answer all my questions. You should be proud he represents Parker & Sons.

Lady Phx

3 months ago

My house was built in the 1970s, with many original parts still attached. I've been with Parker and Sons for years now and they have been able to fix and replace a lot of what needs to be done around my house. I've always had good experience with them and the quality of their work. If anything fails, within warrenty time, they've replace the repairs with no issues. They will show you multiple option for replacing products or parts, and I have never felt pressured to buy.

Amanda Alvarado

4 months ago

I had installed a level 2 EV charger at my home and I needed someone to come and make sure it was working okay. The guy that came was super nice. He told me I needed to change the breaker in the breaker box from a 50amp to a 40amp but everything else looked okay. I made the change and ever since then I’ve had nothing but problems with my charger. The plug itself started overheating, the holder that the wiring and the plug was put into in the wall melted and started burning, the charger when it was plugged into the plug melted the plastic off and now the charger is basically unusable. I reached out to our builders electrician and he told me I shouldn’t have changed anything and I should go back to the original setup. Now I have to buy a new charger which is $700 and buy all new parts for the wall outlet.

Angie Green

4 months ago

Our tech was very kind and precise! I felt like he was honest with me. He didn’t force me Into using their service. He went above and beyond and even called around looking for parts for us. I truly appreciate it!

Chloe S

a month ago

I have used Parker and Sons multiple times. Their service is great and everyone has been prompt responding to my calls and arrive on time. They do a thorough job too. I have nothing but good things to say about them.

James

2 months ago

Parker and Jumsher installed our new AC system yesterday and they were prompt, professional and very, very competent. Parker kept us in the loop during the whole process. We really appreciate the work they did. I highly recommend them!

Jenni McGee

2 months ago

I am very pleased with the service. From the initial phone call to the installation, everyone was pleasant, professional, and knowledgeable. My water heater was replaced the same day I reached out and the price was fair. Thank you.

Liz Miller

2 weeks ago

We had to shut our water off due to a problem with our soft water tank. Their technician was able to arrive hours earlier than scheduled which was great considering we had no water. Their tech Joshua was wonderful, he was very knowledgeable and personable. He fixed our problem and gave us a good deal on some new equipment. He said if we had any problems we could just give him a call. Overall it was a great experience.

Carole Gabbei

5 months ago

Not happy with the performance of the installation of the new AC unit. Didn't work properly for almost six weeks. Had to replace parts and now our roof is leaking around the parts. Showing through the ceiling in the master bedroom staining the ceiling. Called and talked to someone who was supposed to be from the warranty department. He said we would have to call our roofer. This is from the installation of the unit not the roof which is now damaged due to having to have some many repairs on the roof.

Jenny Matherly

2 months ago

Josh Salow was very friendly, professional and informative when giving us our comfort consultation for a new HVAC system.We do business with Parker & Sons on a regular basis, and have only received a very high standard of care, quality and professionalism from them. We highly recommend them for all your plumbing and heating/cooling needs!

G G

4 months ago

I had the privilege of having Sebastian service me. From the moment he arrived until the time he left he provided great customer service. He explained things in detail and in length, and was very patient with the numerous amount of questions I had. Looking forward to having Sebastian handle my other electrical needs.

Matt N

6 months ago

I've used Parker and Sons twice now for hvac maintenance with the first visit being terrific but the second left me feeling like I've been scammed. During the second visit the repair tech told me that the voltage control unit needs to be replaced and it would cost $414. Thinking that it was a control board I thought the price was reasonable but after the tech finished in 15 minutes and showed me a photo of the old and new replacement unit it looked exactly like a capacitor which cost me $60 the when I had it replaced at my old house. I called the office asking for an itemized receipt and photos of the work so that I could review the charges further but based on the uneasy feeling I have I don't think I'll be requesting further service from them in the future.

Jessica Lang

3 months ago

We had an incredible experience using Parker & Sons, specifically with the Electrician Alex. Alex showed up on time, was communicative, and very knowledgeable. We needed new wiring and he was very helpful with our questions and did an incredible job. We will be using Parker & Sons and Alex again for future jobs. 10/10 experience.

Nancy Byrnes

6 months ago

Patrick Wardein checked my air conditioner. He saw that it needed cleaning, and he cleaned it. He showed me before and after pictures of the air conditioner, and he did a good job cleaning it. The 5-star rating is for Patrick. However, the fee of over $900 was exorbitant for a cleaning that took 1-1/2 hours, so I will no longer be using Parker Brothers to service my air conditioner.

John Bomhoff

5 months ago

David Mount was my technician. In my 100 year old rental in a historic neighborhood. He fixed three leaks - replacing a valve outdoors and replacing old plumbing in the bath and kitchen. It took him over one full day. Super service ! He called and discussed the problem with me and his boss; had photos to show before and after; very polite and great customer service skills! Give the man a raise! ?

Mindy Sorensen

4 months ago

Gas had been turned off by a previous heating company. I called Parker and Sons and they sent someone out a few hours later. Explained a few issues we had but no do or die sales pitch. Very friendly and professional. Very reasonably priced. Will be using them again.

Adam ortiz

7 months ago

Issac and Kane replaced my water heater today, the same day they came out to diagnose it. They worked so hard in the AZ heat! They replaced our entire unit and added safety features to keep my family safe. They took the time to explain what they were doing and how everything worked. Even when I was just being nosey, its pretty cool to watch them build the pipes and everything,they were nothing but professional, knowledgeable, and kind. Thank you both for all of your hard work!

Mark Moxness

2 months ago

Tim Schadel came out on a Sunday, very engaging and professional, knew his stuff, got it done/fixed like new. We will call and request Tim for any further work at our home. Top drawer service provider.

Susan Wolsfeld

a month ago

Unbeknownst to any one in the house, including my 5 house guests, water valves under the kitchen sink were leaking. Water had leached out onto the tile floor and fanned out during the night. Additionally, the garbage disposal, old as it was, had a hole where none should be, which I did not know. Aware of the water on the floor, I called Parker & Sons at 9:30 AM and Jake was at my door by12:30. Jake recommended I buy a new garbage disposal, which I did immediately. Jake also installed the new garbage disposal then and there, no extra service trip and resolved the water valve issues, then he showed me where the house water shut off was.I was so pleased , so gratified that I called Parker & Sons. It could not have been better service. Parker & Sons, and especially Jake, exceeded my expectations.

Kevin Smith

3 months ago

From the first call to the finished product, my experience as a consumer was fantastic. Upfront, honest and they even completed a few extra repairs that were on my honey do list while they were here. Highly recommend this company.

Jackie Sullivan

4 months ago

I was very pleased with Jimmy, the service technician. He explained everything and was very professional, and answered all of my questions. We had several faucets and toilets that needed rebuilding or replacing at our parish. Now everything works like new!

Nancy Keith

a month ago

Darrel Merrel was terrific ! I’ll certainly ask for him when I need plumbing repair. As with our AC technician, Antonio, Parker and Sons always has the best people doing all kinds of different repairs and maintenance. We’ve been customers with Parker&sons for many years & I would never, ever, use any other company whenever I need repairs or maintenance. Thank you so very much Parker and Sons!

Kathleen Roediger

4 months ago

I called Parker & Sons after another plumber cancelled due to illness. They came the next day, verified where the leak was and ran a new line to fix the water leak in my bathroom within 5 hours. Also noted that the contractor who removed the vanity and toilet had installed the wrong angle stops, and that they were leaking, and replaced them. Was more costly than the other plumber but the work was done quickly and correctly, everything was explained to me, and everything was cleaned up.

Jeff Miller

3 months ago

Tony at Parker & Sons was super helpful! He helped us find the most affordable route to take for repairs. Obviously knowledgeable. Gave us some solid recommendations for preventative maintenance going forward.

Thomas Montgomery

3 months ago

We had some electrical wiring problems that left our living room and kitchen in the dark and on Christmas Eve! And we were hosting Christmas at our house in less than 24 hours! No Christmas tree lights, no light in the dining room, cooking in the dark, ugh. I called several electricians, most didn’t answer their phones, none returned my voicemail. I was about ready to accept that we were going to celebrate Christmas in the dark because none were willing to come out over the holiday weekend, except for Parker and Sons.Scott came out on Christmas Eve and diagnosed that we had a problem with the wires between a couple outlets. He was very professional and was able to get the lights back on! Literally saved Christmas in our home. Thank you!

Dennis Farmer`

4 months ago

Used them for adding attic insulation. We also use them for standard HVAC service and maintenance. Was most impressed with the quality of their work, the friendliness of their employees , and their focus on the customer. During the process there was a hiccup that required a follow up with customer service. All was handled in an appropriate and timely manner. You pay a bit of a premium for their services but they are worth every penny.

Jack Willis

6 months ago

We appreciated the way they put down covering to protect our floors and carpets, and hung plastic in closet, attic entrance, to cover our clothes. From the time they started and until the end, I only saw them not working one time, and that was during severe wind and rain. When finished they left out home like they found it, clean. Also liked they were amenable to questions throughout the project.

Sharon Shiro

2 months ago

The Tech was on time and very professional andidn't treat me like a stranger. He was very honest about everything I thought and replaced a part that was getting ready to go out. He called to check my warranty and luckily it was covered under the parts warranty I was very happy

Keith Dreher

4 months ago

Dennis Supernaw was recently at my home to replace all of my under-sink water shut-off valves. They had become corroded over the years and he recommended the Dahl Co. brand as a top replacement model. I researched this and found it to be true. They make the best valves in the market and it seemed like a wise investment to put them in. Dennis showed up on time, was very professional and explained everything clearly while he was working. I would call to have him return for any future needs. Thank you Dennis.

Sandi Lien

3 months ago

Second and 3rd trip out were just as pleasant. After troubleshooting a leak, we now have replacement hot water heater. The point important to me is the sincerity exhibited in the service. Shawn would tied delicately to ensure his work was and the customer’s satisfaction were equal. We will call Parker again.We asked that our hot water tank be serviced and to change or evaluate the anode rod. The service person was sincere and helpful. He could have easily changed and charged us for it but instead quoted the price for replacement, checked it, and explained that it wasn’t ready to change. Gave us a timeline as to when we could estimate it would require changing and met this picky woman’s expectations.

Everett Smith

5 months ago

Dave was extremely knowledgeable on all his repairs. Did a great job and kept me informed on all the repairs. I’ll only use Parker and Sons from now on and hopefully Dave will be my repairman.

James Malone

5 months ago

John with customer service was great with helping me set up my appointment. Chris worked quickly, and communicated very clearly what needed to be fixed and why. He additionally provided me with photos so that I could see the problems for myself.

Tom Prutzman

4 months ago

Angel installed a new Water softener system today. Angel is a fantastic employee very knowledgeable and polite. We use Parker and Sons for all of our household repairs and installs. Highly recommend their services.

Roger Miller

a month ago

The Parker and Sons tech (William) came out to do my system maintenance inspection. He also installed a surge protector which I hadbeen putting off. He did a fastbut thorough job and I would be happy to have him do all my future system maintenance. Thanks.

Reed Strobl

4 months ago

Robert Sabala came out as a follow up to a prior service. He is far and away the best service person I've ever met. Knowledgeable, professional, and courteous. I seldom write reviews but Robert deserves this recognition.

Glen Mulder

a month ago

Parker and Sons is always a class act and I’m always glad they’ve been here. This time my 10 year warrantee is up next month and so they made sure to double check for anything that could be taken care of before then and found a few things. Alan was prompt, clear, and friendly did an excellent job.

Chibi Cher

4 months ago

Charles Plum was very professional and very, very helpful with helping me chose my best options to get my garbage disposal working again. I would definitely recommend his services with any and all plumbing needs!! I still can't thank him enough for all his help!

Frat Time

4 months ago

I have been using Parker and Sons for my HVAC preventative maintenance through their monthly plan (which I recommend), and they have kept a slightly older system running smoothly for over 3 years now. Recently, during his inspection, one of their techs was doing a VERY thorough job and noticed a couple of issues including a fan motor that leaking oil and wasn't likely to last too much longer. I had a look myself and it was old and rusty as heck, so I was glad he caught it before it brought the whole system down (and cost me a LOT more money).Throughout the entire process (and each time they have serviced my HVAC), they were timely, professional, friendly and really good about communication. If you book with them, ask for Daniel Tyus. After he took care of me last time (described above), I am asking for him from now on!

Paula Anderson

2 months ago

FANTASTIC experience today from Anthony Ramirez with replacement of our water heater. We knew it was coming and this morning was the last “start out warm then 5 min to cold” shower we could take. Called Parker & Sons based on a recommendation of a trusted neighbor. Scheduled for that day, new water heater! Anthony was professional and super friendly (even met our sweet dog Lucky)! Would recommend and endorse this company any time based on today!

Marta Brandt

3 months ago

I had water heater tripping the circuit breaker - turned out I had the kind that needed to be replaced, metal inside was melting from overheating.Timothy Mixey came the next day, removed old panel, worked all day and got my power back..the night before Christmas Eve. Highly knowledgeable, meticulous with the details - highly recommend from my extensive experience.Thank you!

John Michalik

2 months ago

Cody Rogers was our guy for almost a full day's worth of plumbing "fixes." He was punctual, professional, courteous and very knowledgeable. He worked to make everything perfect - and achieved all that! As we have in the past, we recommend Cody & Parker & Sons very highly.

Robert Krueger

4 months ago

You have a broad offering of professional skills available to all customers. Greg was a comfortable, professional person who knew how to solve my relatively simple problem.He remarked that had I taken on the problem myself, with 50 year old piping...it might have been an expensive disaster.I trust in him and all his associates. Your commercials work.He's not your average Joe!Plus I took myself seriously in not taking action with vise grips. etc. to attempt the job myself! Trust in your conscience and hire professionals!

Mike Hill

2 weeks ago

Travis Rayburn came to service our house after we had a plumbing emergency with multiple backed up bathrooms. He was great, helped us locate our clean outs and was able to help clear our lines. Very professional and got the work done quickly. Even booked us a follow up. All in all, a very good experience.

Mike Smith

a month ago

We had them replace outside ground a/c compressor unit, gas heater, air handler, coil, interior thermostat, a/c disconnect, and electrical whip.Having done this exact type of work myself, this team of 2 impressed me by using drop cloths over the tile, applied painters tape over the painted surfaces at the attic opening, took extra care of our interior areas by not bumping into anything with the dolly, old unit, new unit, and overall our experience with Parker & Sons has been exceptional! Exceeded our expectations!

Jeff Doehring

2 months ago

We called for the water line to be hooked up to refrigerator and the technician followed the line to fine our reverse osmosis system was leaking under the sink and there was a large puddle of water in the cabinet. Technician was very professional and removed the system as per request and rebooked everything back up as well as the refrigerator water line and the hot and cold water lines that were beginning to leak. Very professional and did a excellent job.

patricia pakin

2 months ago

From Howard Pakin: Chris was very good at explaining our options, very knowledgeable, brought the new water heater to us as soon as possible, and installed it quickly and very professionally. We had minimum downtime. Chris should be thought of as a real credit to your organization.

Mimi C

6 months ago

Awesome response time. Professional plumber, great value. Josh is great. I will use Parker for all plumbing and HVAC needs. Mary C.Caleb repaired our failed HVAC system this week. I am so impressed by his professional yet friendly approach to his craft. He is honest, resourceful, and an expert. I will be purchasing a new system in the next year or so and will return to Parker & Sons because of my experience with Caleb. Thank you! Mary C.

Cathy H

5 months ago

Twice now a service person has been out, once to check an issue with the A/C in which he tried to sell us a capacitor for +$700 which turns out wasn't the issue (never did get the quote from him as promised). And yesterday another service person was out for maintenance and told us the coils and fan were very dirty and he had time right then to clean them and it would be $800! NO PARTS NEEDED AND PROBABLY AN HOUR OR TWO AT MOST TO CLEAN FOR $800 ARE YOU KIDDING ME? (And we still haven't gotten a quote on the either.) WHAT KIND OF SCAM ARE YOU RUNNING. As soon as our contract is up from the previous homeowner, we will be finding someone else to take care of us.

Sonny Cavone

4 months ago

Gotta say having Logan Porter out to work on my water softener and water line was a great and pleasant experience. He is a friendly person and took great pride in his work. I’d definitely like to have him out for future services.

John Pickering

a month ago

Technicians were extremely accommodating to our needs and informative. They quickly performed the work. We had to order additional parts and they made the process easy. They guided us through what to purchase then performed the installation. I highly recommend Parker & Sons.

Robert Mathews

6 months ago

Installer (Saul) arrived and reviewed installation process in detail and then performed the work with additional company resources. Work was completed as planned. I have 40 years experience in building construction and appreciate tradesman that care. Parker and Sons isn't cheap but warranty and service agreements combined with Lennox equipment and quality people equals good value.

Tammy Carroll

4 months ago

Josh fixed the issue on my tub spout at a fraction of the cost of other places. He saw the problem and gave me multiple options on how to fix it (with just the one problem or swapping out the whole system.) Josh understands budgets and I’m am very happy with his work. I will call again.

Richard Davis

2 months ago

The response to my initial call was very good. The technician who came and analyzed the problem told me that they had to order parts and could return the next day to do the repair.They didn’t call me the next day to tell me that there was a problem getting the parts, I had to call them. When they didn’t receive the parts when expected, I had to call them to learn what was happening. Once they got the parts they finally called me and scheduled the repair. No problems after that.I just think that they should have contacted me when they knew that there would be delays.

Lisa Quinonez-Morales

3 months ago

Customer service was excellent. The plumbers were friendly and timely. Brandon explained what he was going to do, was up front about costs and made the experience stress free.

Judy Sobko

2 months ago

Parker and Sons responded immediately as we were experiencing a leak from our whole house water softener. We had to upgrade our plumbing to knock down the water pressure and unfortunately install an entirely new unit. To their credit, the job was completed in just a few hours. This company is the largest in the valley for a reason- they do exceptional work. Thanks especially to Ramesh Turrubiate, Glen Davidson and Larry Selee for their thoughtful, careful and seamless work.

Geoffrey Kearney

a month ago

Broken pipe between well and house; leaky shower and broken toilet flushing mechanism. This was a Sunday emergency and Tim, the plumber was here for most of the day - including time spent getting the right parts. The quality of the work was excellent and Tim was the consummate professional in every way. The experience was not cheap, but the quality of what I got more than made up for that. I will definitely return.

James Allen

4 months ago

Very pleased with professionalism of Kris and the great job repairing water line leak. This was a difficult job physically with all the trenching with a shovel. However, Kris completed it and we now have water after two days. I will use Parker & Sons again.

Patti Kapperman

a month ago

Kevin was amazing! Not only did he install my faucet he was willing to share his knowledge with me about plumbing in our house. This information was very helpful to help me decide what upgrades / replacements need to be next. Thanks for the seamless service, Kevin!

Deborah Ekstrom

2 months ago

Nate Sowa Comfort Consultant provided me with excellent service when working on applying for a loan for a new HVAC unit. I was impressed with his knowledge and ability to provide me with a thorough understanding of what I was purchasing. I am very satisfied with the services at Parker and Sons and highly recommend Nate to guide anyone needing to make a purchase in the near future. He put my mind at ease and I feel confident in my purchase. Thank you Nate!

Joel & Wendy Perry

3 months ago

Giovanni was great at scheduling our appointment. He explained everything that was going to happen. Like Giovanni said, Jim (the plumber) called 30 minutes before arriving. He was punctual and professional and finished the job before dinner.

Lawrence Bass

11 months ago

This company does first rate work and has been doing so for quite a while.Our service tech, Robert was punctual, efficient and thorough for both trips. At the first visit he observed that the chandelier being removed should be palleted and offered to bring one on the next visit.The installation was ultra-smooth. Robert managed to do what I thought should take two men. The surrounding areas were protected by covers and all of the shipping materials were carted off at the end of the job.I was left with a new chandelier configured just the way my wife wanted. Robert was the consummate professional and it was clear that he was well experienced and loved his work.This firm is now my go-to for all matters electrical in this house.

Rachel Manning

8 months ago

My AC unit stopped working (in 100 degree weather). Fortunately we had met a Parker rep at Home Depot the weekend before our outage so I called her and she set us up with a tech for the very next morning. Nate, our tech, was fantastic. Diagnosed the issue and presented all of the options (repair vs replace). We opted for repair. He discovered an additional broken part that he didn’t have on his truck but tracked it down in town and went to get it. I am thoroughly happy with Parker and will be sharing Nate’s contact info with all of my friends and family when they have AC needs.

Mindy Cook

3 weeks ago

Parker and Sons was a pleasure to do business with. They were quick to respond to our leak. The plumber, Alayna, was knowledgeable, skilled, and friendly. We appreciate not only the work she did, but how she guided us through the process. We will definitely call them again should we need to and will request Alayna to provide her expertise!

Susan Spanier

5 months ago

Their response time was great. The two employees, Sean and Bodie were polite, respectful and very knowledgeable. They found the problem quickly and fixed it efficiently. We are impressed with the service.

Miguel Rosas

a month ago

Bodie was our tech that was available for same day service. He reviewed the issue and provided a reason repair price. Also asked about new faucet install and was also able to repair and install a new basket strainer. Bodie completed the work promptly and efficiently. Now I am happy to have peace of mind knowing I won’t have to worry about the sink leaking again.

Susan Gibson

a month ago

My experience was terribly unfortunate. I called and made an appointment for a specific repair, as soon as the technician arrived he tried to upsell. He definitely was nit understanding what I wanted done. During the repair he was on the phone talking to someone. The repair took him forever because of him talking on the phone. I have previously used Parker and sons happily so which is why I called them again. But, with the poor service AND lengthy service since he was on the phone I will NOT be using Parker and Sons again. Oh, and his name was Daniel...

Karma P

3 months ago

We called to have someone come replace a shut off valve for a dishwasher and refrigerator and they were able to get us on the schedule that same day! Our technicians arrived quickly and completed the work. They were professional and courteous, and explained all charges up front. Another great experience with Parker and Sons!

Jeff Moffett

4 months ago

Once the technician actually shows up, they do an outstanding job. The problem is with scheduling. I waited around Sunday from 10-2, even called before 10am to confirm but they didn't show. When I called at 3pm they asked to reschedule. No reason given, the person I talked to asked but said the scheduler provided no reason. Their scheduling process needs work but their technicians do a great job once they get there.

Kevin Wood

4 months ago

My mother in law had the electrician came to her house because a breaker was malfunctioning. The electrician stated she needed a breaker box/panel at the price of $8,000. Based on this she gave a $3000 deposit. I suggested she get a few other opinions and all 3 opinions stated it was absolutely not necessary. This electrician proceeded to continue to “hard sell” her on the needed panel after she said she was canceling. His persistence became so bad that I was brought in, on a merged call, to tell him that the work was not going to be completed. My mother in law is recently widowed. The electrician was aware of this and this was absolutely predatory on Parker and Sons. She has been FIGHTING for her refund for over a month and getting the same run around that it’s being “processed”. DO NOT give this company any deposits and get additional opinions for any work these people suggest. They can debit $3000 instantly, but they take months to refund…still waiting for that refund.

Marvene Lobato

5 months ago

Thomas is a gem. He was able to detect my water leak quickly. The work he completed was well done. He was very professional and kept me informed throughout his time on the job.

Jasper Garrett

5 months ago

Bought a new AC unit and 1 person over the course of a year was able to fix my AC unit that they installed. Supervisor Jake Romrell was the only individual that was able to finaly fix it. He even called to let me know that there might be a possible issue with the new Honeywell thermostat update. If Parker and Sons had more people like Jake this would be 5 stars.

Stan Cizek

4 months ago

Our HVAC unit stopped working. We called Parker and Sons and they sent a technician within a couple of hours. He diagnosed the problem, picked up the necessary part and had the repair completed shortly after. Very good service!

Michael Zuege

6 months ago

A/C stopped working, called on a Saturday morning and tech was out that afternoon. System was installed new by Parker & Sons 4 years ago, still under warranty. Tech did not have part to make the repair, was going to order it and give me a status report on Monday morning. Then tech tried to sell me on a surge protector for the HVAC system. Said it was necessary but could not tell me why they didn't install one when they first put the system in. If it was that necessary, why wasn't it installed then? Of course, got no answer. Received no call on Monday. Called first thing Tuesday to get a status, was told they had received the part on Monday and are ready to finish the repair. Tech came out on Tuesday afternoon and finished. Was then informed that there was a $95 charge that was called a "deductible". First explanation was that we did not do the necessary system inspections and that's why we were being charged. I informed the tech that inspections were done and paperwork could be produced. Inspections were done by another company due to lack of professionalism from Parker & Sons. Second explaination for the charge was due to the cost of location and picking up the needed part, the part that was under warranty. Paid the charge and called the CS rep that I initially talked to, was given his voice mail. Still waiting for a call back, it's been over a week. I've been told that I must buy an inspection package thru Parker & Sons or the remaining 6 years on the warranty will be null and void. I have talked to four people there to try and explain all the reasons for my disatisfaction (we have had other garbage work done by them), but nobody cares to listen. I am frustrated with the lack of professionalism, lack of quality work, constant upselling of unnecessary products and services, no returning of phone calls and upper management indifference. I figure I have 6 more years of them holding me hostage before I can deal with a company that cares more about their customers.

LKay Hill

3 months ago

I had no heat for the weekend. Called Monday Gary Gordon was here less than half hour. He was so patient and knew what the problem was. I would recommend Gary doing a good job anytime. He is professional. He made a good impression for PARKER AND SONS

Tanya Elaine

6 months ago

I spoke with bri on the phone today and I honestly can't say enough good things about her .She was professional with such a calming nature (exactly what I needed in this stressfull time) . She fixed and answered all my questions/problems promptly.I will never hesitate to refer Parker and sons as long as I continue to recieve amazing customer service such as hers.Iv also recieved a tech in the pastI believe his name was Jose I want to acknowledge him for providing me honest proffessional service. He was in my hot roof in 115° weather for over 45 min checking everything out . He was punctual and provided honest answers unlike others iv experienced.He was absolutely amazing. aswell .Thank you *bri @ costumer serviceAnd *jose air techFor making my experience with Parker in sons a amazing one.

mrbelln

3 weeks ago

I’ve been doing business with Parker and Sons for many years. I have a primary residence and 3 rental properties that I also use Parker and Sons for to service my properties. At my primary residence Joel Huerta was doing a routine service on my HVAC and he noticed that some of the accessories that I had paid for to install were not properly installed correctly. He apologized and on behalf of Parker and Sons for Parker and Sos not upholding their standards and guaranteed that he and Parker and Sons will correct the issue at no cost. I was so happy and pleased by his honesty and professionalism and how he represented Parker and Sons. Joel’s visit has validated that I am doing business with the right company and will continue to be a life long customer.

Cindy Kelly

3 months ago

Tim has been to the house on 2 occasions. He is on time, professional, and pleasant. Tim explains what needs to be done and kept me updated on his progress. Everything passed a home inspection. I would recommend Parker and Sons.

Elizabeth Baker

a week ago

Chris was very professional and explained throughly each step of the repairs. He also drained and flushed our water heater, confirming it was in great condition, despite being previously told it needed to be replaced. I appreciate his hard work and honesty.

S SM

3 months ago

Parker & Sons diagnosed that I needed two parts that were under warranty and wanted over $3k to fi lx my heat. Called another company neither of the parts that Parker & Sons said I needed were bad and problem was a result of a leak. Technician did not know what he was doing and would have cost me a lot of money to fix something not broken and i would have still had the leak. We Only needed Freon and leak repair. I paid 1/3 of the price and got a true diagnostic & repair with a smaller family owned business.

Ralph Mussatto

4 months ago

I am posting this because of past experiences that were not to my satisfaction. I had my hot water heater serviced and afterwards I had no hot water from 2 faucets. When Parker came out, I was left with the bill to replace 2 faucets. Parker installed the hot water heater. While they were out to look at the faucet issue, I asked about an outdoor spicket, I was billed over 200 for a 20 min job. When I had my water softener installed, I was told that the under ground pipe would be at a depth of 18 inches, when I spoke with the installer, he stated that they went down about 10 inches. Multiple times things have not been good.

Cassandra Scott

2 months ago

Super responsive and informative. I ask a ton of questions so I can understand my home, what happened and how I can prevent or detect things and they entertained it while working. (Sorry I ask so much).Great service and were here super quick to fix a leak in my attic. This has been a stressful process but they made it easy!

Linda Naeve

5 months ago

A very professional serviceman replaced filters and checked all of our water filtration, reverse osmosis and softener systems. He was very knowledgeable and taught us about the operation of our systems. I highly recommend them.

Nick Saunders

3 months ago

Even though I'm not a customer (yet), Parker & Sons helped me to dispose of an old water softener at no charge due to certain unfortunate circumstances. If I ever have an issue in the future they can help with, I will remember that they are willing to go above and beyond. Thank you Parker & Sons!

Josh Peterson

4 months ago

Joshua B was great! Came on Thanksgiving Day and had a great attitude. Job was repaired quickly and explained the process and showed what caused the issue. Really couldn’t be happier!

Jim Galvach

4 days ago

Hot water heater sprung a leak on a holiday weekend .They had a tech out in about a hour to drain tank and remove so I could repair water damage. Their supplier was closed for the holiday but, I went to home depot to get a new unit and they installed it the next day. Both techs were great

Christine Wainscott

8 months ago

Hot and cold water valves under the kitchen sink needed to be replaced in the middle of the night. Parker and Sons were the only ones that made themselves available, I called ten companies. Job was done professionally and efficiently.

Mindy Raines

3 months ago

Was placed on urgency list. They were able to respond within 24hrs. Rice was very polite and answered all my questions. He also gave me information about older home puppies that was helpful.

John Trent

2 weeks ago

We had a major leak with water coming through the wall and onto the carpet. Parker and Sons came out asap, found the leak caused by a cracked drain. The next day Dean came out, did the major repair, including busting out the slab and doing a great job on the repair. They are not cheap. But did an excellent job.

JULIE RIAL

4 months ago

Professional and knew what he was doing, Ruben fixed leaks quickly and with expertise!! I have been using Parker & Sons for all my plumbing needs since becoming a homeowner! HIGHLY RECOMMEND!

Kyle Dickey

2 months ago

Jose was fantastic. We use the maintenance program offered by Parker and Sons and he made it worth using with this visit alone. He was professional, respectful of our home, came in already wearing his wask which we had requested to the operator, and answered a handful of questions that were outside of his regular maintenance visit.I will absolutely be recommending him to others and asking for him personally if anything is needed for our AC or Furnace in the future. Thank you for all of your help, Jose Llamas!

Evangeline

3 months ago

The technician Chris called me while he was on his way. I got a text message where I could track his arrival to my house. He was very professional and friendly, and did a fantastic job taking care of my system. He was able to diagnose potential problems in my system and recommended repairs before any damage was done.

Deborah Horner

2 months ago

Came quickly on a Sunday morning. Installed a new water heater at a very good price. The technician, Lance Sherwood, was personable and explained everything fully.

Chad Dalyn

4 months ago

Micah Miguel was a Great guy that helped us with our main water pipe leak/burst repair into the late hours of the night. We sure appreciated him coming out.Only bad review is how costly it was?? way too high in our humble opinion

Joe Ray Underdown

3 months ago

Danny Quick came out as scheduled. He explained what he would do and got my agreement on the price. He explained everything, was courteous and helpful. After fixing our electrical problem, he showed me the part that shorted and explained what he did to fix the problem.

Seth Poulsen

4 months ago

I’ve obviously heard a lot about this company through the radio. When I had an electrical issue that I could not figure out, I gave them a call. They came a few days later, at the scheduled time. Instead of figuring out my issue first they went right into quoting some other things that I had mentioned I wanted a quote on, rather than to figure out my initial issue and then go in with the quotes. Now I realize that this is completely my fault but my “issue” turned out to be a GFCI outlet that was behind a freezer that I had failed to locate. But the part that’s hard for me is that the electrician STILL charged me 426 dollars even though that was the “issue”. That’s the last time I’ll be calling this company.

Allan Long

5 months ago

I had a badly leaking hose bib. To make matters worse the leaking water deposited a great deal of sediment on the valve and piping. I did not have the tools to remove the old faucet, clean up the deposits and install a new faucet.Parker and Sons sent out a technician and in no time at all ge replaced the bad fittings and had the new one installed.One comment I do have is, nice job guys. Nice job.

Megan Woods

5 months ago

I had appt with Dennis to give a estimate for a new a/c unit, He was prompt and friendly when he arrived . I appreciated his professionalism and the way that he explained the pricing and answered any concerns I had . Being a business owner myself It is refreshing to do business with a individual that takes pride in representing this company ! Thank You .

Shawn Stevenson

4 months ago

The tech came in and found the problem and fixed it. This company is by far from my experience is honest and straightforward, and I will be using Parker and Son from here on out!! Thank you guys for your outstanding customer service.

Candice Rounds

4 months ago

Brandon identified the issues we had noticed and quickly and efficiently made the repairs. He explained each step do we understood what he did. We have trust in him and in Parker and Sons.

Patrick and Lois Kelley

5 months ago

Our worst customer service with Parker & Sons after being a client for over 10 years. Totally unresponsive. No follow up call after 2 requests. Once we got service, technician Joel Munoz did an excellent job. Its the front office incompetence that is the issue. Will be looking at another vendor.

Nancy Hall

3 months ago

Was very pleased with how quickly he responded to my request for an appointment. He has explained what the problem was and was able to fix it quickly. I definitely will use Parker and sons again when needed.

Jeanine Remley

3 months ago

Scheduled appointment time was 8-10 am. I received a call that they were running late. The tech arrived about noon. The blockage was on the exterior of the house. I showed the Tech the location, and he worked up a price of $395 to run the snake and clear it. I have previously rented snakes from Home Depot and cleared blockages myself. At 72, I do not have the strength to put the large snake in my car. I was horrified at the price. If that information had been given to me when I scheduled the appointment, I would have used another company. I asked about the cost and was only told about the $79 service charge - not the excessive up charge.

Ulises Gonzalez

6 months ago

I purchased a new water heater and softener a little over two years ago and since then I have spent nearly 1,000 in Non-Warrented repairs. I readily admit that have hard water, but it amazes me that without a water softener, my pipes and pipe fittings lasted over 12 years and now with a watersoftener the pipes they installed can last for more than a year. This is a total rip off! Done with this company because as experienced, their warranty is worthless.

greg Skowron

4 months ago

We had a major plumbing back up. Toilets and showers. A repair man named Pete fixed it all. I am not a plumbing novice and I could not fix it. I removed toilet the whole nine yards. These guys are great and honest. Call Oarker and dons before George Brazil. I have had both and Brazil is tooooo expensive.

Bart Eimers

a month ago

I live in Boise, Idaho, and I had a nursery go to my house in Phoenix and plant some palm trees, and when they went to go turn on the faucet to water them, the faucet pulled away from the house and the copper pipe. I called them and inform them of the situation. They were very accommodating, and they sent out a repair man immediately and took care of it. They were very professional and they deserve every one of the five stars that I am giving them. I am a concrete contractor in Idaho and I completely understand what it takes to run a business and I understand that it’s the people out on the field that represent the business and he did a wonderful job. Thank you very much.

Paul Fisher

2 months ago

I went through Home Depot, and they contract with Parker and Sons. The salesperson came out on a Wednesday. Reviewed our options, got financing, and all was installed by Thursday evening (24 hours from sales meeting to completed install!)While they were slightly more expensive than other quotes, I received a lifetime warranty, and they did a phenomenal job. They even arranged to have insulation added to my attic and have a crew come out and fix the drywall they had to remove to fit the air handler into my attic.

Jessica Watson

2 months ago

I had the monthly membership with Parker & Sons and was having my HVAC, electrical, and water routinely serviced. At only $21/ month I thought it was a great deal and didn't really have any issues.Until I was ready to sell my house and had a home inspection done. The inspection noted issues with the HVAC including wiring exposed at the unit, which is on the roof. Another issue came at the site where they had replaced my garbage disposal. I noticed it at the time but honestly didn't think much of the sink looking a bit different. The difference was a gap between the counter and the sink which happened when the disposal was replaced.When I called in to Bing this to their attention I was told they could schedule someone out to use up one of my 2 yearly maintained requests.I am extremely disappointed that services that cost so much turned out dmto be done in such horrible quality. I will not be using Parker & Sons in the future.

Arshad Sayyad

3 months ago

The water softener resin burst into cold water lines. Charles Plumb stopped by in few hours and helped me understand the issue and each line item in the quote. He planned his work to mitigate the issue thinking about long term implications. I have never seen a smart plumber like Charles. He meticulously performed troubleshooting and came up with innovative solutions to resolve the most difficult clogs in my master bathroom. He met his commitments, led the work with utmost quality and completed the entire work in 6-7 h. He gave 1 year warranty just in case if any clog issue comes back that only suggests how confident he was with his work. Keep up the great work! Parker and sons you are lucky to have him.

Ernie Rivenburgh

3 weeks ago

The crew said they would be here by 7am and they were on time. They estimated 8-10 hours to get the job done. 14 1/2 hours later (9:47pm) they were just leaving. Really nice guys and dedicated. Stayed until job was done. Cleaned up the area nicely when they were done.

Brooklyn Payne

2 months ago

Jonny, Tommy, Carlos and Edgar were awesome to work with! They earned an easy 5 star review for their customer service on our HVAC/thermostat replacement. They did a high quality job start to finish. We’re excited to enjoy the benefits of our brand new set up!

Tabitha Archuleta

3 months ago

Jorge was very sufficient & fixed our problem. The price was extremely expensive compared to other companies but they were the company to fix the problem. We for some reason needed a new breaker on a brand new home and a wire to a ceiling fan wasn’t connected correctly. I only wish we weren’t charged $860 to do so for an hour and Half of work.

Kent Chamberlain

3 months ago

The election we had was Toben gave w excellent service a able to diagnose the problem and come up with a fix right away. He explained that 2 things may .eed to be done and sid he would try the simple one first and of the problem returned he would come back to the second part at no extra cost. Long story short great knowledgeable service and great service. Now with all they offer we will. E alli g Parker an Sons for all of our HVAC,electrical and plumbing needs.

Ana Dodd

4 months ago

Just had some maintenance done on my water heater. I wasn’t sure if I was nearing time to replace but the tech was super honest about the time my current unit likely has left. I opted for a drain and flush. Thought this company would be expensive but it was super reasonable. Will definitely use again.

Justmike Me

2 months ago

Called to repair HVAC system. Technician was able to diagnose the issue quickly but given the age of the system and cost of the repairs, the technician suggested replacing the system. He was able to provide a suitable replacement solution at an affordable price with next day service.

Gabby DeAngelo

a week ago

I just used Parker & Sons for a job a couple weeks ago. Something felt off about the whole experience, so after Parker and Sons left my home I got a 2nd opinion from another licensed bounded company in the valley.They told me that parker and sons didn't ground the switches, they used aluminum to ground the bathroom outlet, they used temporary connectors instead of a permanent ones for aluminum wiring ( according to the consumer product safety commission) and on top of that they charged a little over 3k when other companies charged roughly $1,500.I feel as though I have been taken advantage of and the whole process felt like buying a car from a car salesman. Please contact me so that I can share the photos with you.

donaciano tristani

a week ago

Darrell Yazzie did an amazing job on my HVAC unit. He was extremely knowledgeable and thorough to make sure the job was done correctly. He was able to explain clearly what needed to be done and was happy to answer any questions I had, and I had a few.It was a breath of fresh air since my last two experiences with the HVAC technicians weren't as positive. They were very inexperienced and one actually told me I needed a new fan on a unit that was fairly new. Anyway, I didn't leave a negative review because I'm not that person. However I am very happy to leave this positive one.I was actually hesitant to use them to do the repairs, but Darrell Yazzie restored my faith in the HVAC sector of Parker and Sons.I have used Parker and Sons in other capacities and have always been happy with the work, service, and professionalism, which is also why I use, and am part of the family plan I think it's called, for $11.00 a month. It's been worth it so far.Mike T.

Jack & Joy Cooper

a month ago

Guy was great in all aspects of his job! Very pleased with service thus far. Joined the Club and am relieved to have professional take care of my hvac and plumbing!

Erin Glover

5 months ago

Kane Smith came to our home today without fixing the kitchen leaks and without informing us which fixture would fit the outdated faucet we have. I’ve tried contacting the company to get his advice and so far, no return call. The faucets available on the web are all for one hole and ours has three so we can’t move forward until he gives us his opinion. UPDATE: Mr. Smith called back so I could order the proper faucets and sink hole covers. I’m changing my review to five stars. To be updated again once he installs them.

CainTz

4 months ago

I had a great experience with Parker and Sons. My hose bib was leaking and I also have another leak that will require an extensive estimate. . My technician , Brett S. was on time , called ahead and was very professional and friendly . Brett spent the time asking questions and got to the root of my problem quickly . I will only use Parker and Sons for all of my plumbing needs . - Ann I.

Susan Lentz

2 months ago

All of the service technicians from Carlos, who came out to inspect what was needed and set the appointment, to Caleb Dispirito, the electrician, and Jose Medina and Joel Avila who I stay the new AC and Heating unit were very professional, worked really hard for over 7 hours without taking a break, cleaned up everything, and explained how to work the thermostat.Overall, very pleased with everything.

Angela Romero

4 weeks ago

Marcos arrived at the time expected. He was professional and explained my issue so I could understand what needed to get done. I asked to have the job done immediately and he accommodated me and was fast and efficient. I would definitely recommend this company

Doris C

4 months ago

Joshua was great! I was remodeling my kitchen and my loop vent was cut by the countertop installers. It was a nightmare, but he explained everything to me and then started working. I would recommend Joshua from Parker and Sons.

Jason lutsey

a month ago

The gentleman that came to the house explained all the needed steps. Explained why the part needed to be repaired and how it will operate in the future with better efficiency. He was able to install the needed parts the same day. This was a great experience and will you Parker and Sons again.

Kelli F

3 months ago

A job well done! I appreciate the level of professionalism, kindness, and patience from my electrician as well as the customer service staff that scheduled my appointment. I definitely will be a returning customer.

Bonnie E.

a month ago

I chose Parker and sons because they’re the ones that installed my unit and I was pleased with that so I felt their AC maintenance would be the best. I’m very pleased with this company, and I will use them again.

Caro

4 months ago

My crew was simply amazing. They arrived earlier than scheduled and stayed late until everything was copacetic. Everyone, Saul, Benoit, Roberto and Abraham. The reason for 4 stars only is for the office because I had to wait until Monday to get something urgent resolved, but Roberto was able to deliver that day.

Cathy Scannell

2 months ago

Excellent Customer Service!

Our Plumbing Technician Ian was very knowledgeable and fixed our leak quickly.

We will continue to use Parker and Sons!

We Definitely Recommend them.

Stacy Klein

4 months ago

Leo Norris was our service tech this past weekend. Our heating system required attention and Leo was spot on getting the issue resolved. He was thorough and knowledgeable and very courteous. He was a pleasure. Thank you Leo and Parker & sons.

Sarah Furrier

3 months ago

Tyler was great! He quickly identified a problem with my ceiling fan wiring that a handyman could not. He was able to install it properly and very quickly. He was kind, professional, and even helped me book an appt with a Parker plumber for a different issue. Offered to take away all the fan boxes which felt like going the extra mile. Will use again. Thanks Tyler!

Barbara Newman

3 months ago

Had an emergency on a holiday, had to shut the water off to the house. They made us a priority, for the job done, didn't overcharge or try to take advantage. I truly appreciate that! They've got a new customer!

Stefani Kuehl

2 months ago

I am thankful for Jim at Parker & Sons. He saved the day and stayed late until the job was done. Thanks to Jim’s great service I can rest easy … my plumbing issues were fixed correctly. I will definitely recommend him to others in the future.

Ryan Gardiner

6 months ago

Horrible experience. My pilot light wouldn't stay light on my water heater. The technician came out and told me I need a new thermopile but that it couldn't be ordered because my 4 year old water heater was missing the serial and model number. Was told I need ed to spend $3000 for a new water heater.I watched a YouTube video and was able to do a factory reset. Solved my issue and took only seconds.Why didnt the technician reset it ? They charged my $70 for a service call and only wanted to upsale me. It was a simple fix that the technician should have been able to figure out himself. Stay away from these guys.

Carolyn Luna

2 years ago

We have had the pleasure of doing business with Parker and Sons. Stein our salesman was Fabulous, did not push us into anything that we could not afford, we ended up getting EcoWater System Water Conditioner/Refiner, Reverse Osmosis drinking water system and some plumbing repair out front. Donte Johnson our technician was Amazing, friendly, very efficient, no mess left anywhere, explained step by step process! We are very happy to hear you have more services that we will be needing in the future. Your employees deserve a 5 star rating and more. We love your billboards and thank you again for everything Parker and Sons!Sincerely,Esther & Carol Luna

vanessa eastham

4 months ago

Had a good experience. My technician was helpful and an expert at what he was doing. Very patient and friendly. Had a positive experience during difficult decision making and i felt like I could trust his expertise.

Marc Gross

3 months ago

Danny was professional, knowledgeable, personable and did a fantastic job hanging our fixture. It was a challenging fixture to hang! He worked through every challenge with grace and confidence. We will definitely be using this company and hopefully Danny to complete any other work we need! Thank you Danny!

Brian Cannon

2 months ago

Had my AC replaced with a new one. These guys were very respectful, completed the installation in 5 hours. Overall, great experience with this company.

tammy swanson

2 months ago

Ryan our Parker & Sons tech today, was excellent! He was friendly, courteous and very knowledgeable! Highly recommend Ryan & Parker & Sons for your HVAC needs and so much more!

Stephanie River

4 months ago

I was referred by my mother and with excellent expectations and services. You guys were here prior to my appt time. I will most definitely use you for future repairs. Thank you Parker & Sons for your services!!

Kenneth G. Mitchell

4 months ago

Dennis and Jim were professional and knowledgeable about what needed to be done and very quickly accomplished it. We are grateful to have an experienced and mature team to help us fix our situation! Thanks!

Meta Architect

3 months ago

They conducted themselves very professionally, from the calling service to the person that came to repair my faucet which was Brandon Ward. I would definitely use them again for all the services they provide so I highly recommend them.

Mike Fabrizio

2 weeks ago

I would be lying if I say this service wasn't worth it. On the same day of the issue they had it fixed. However, I do feel like maybe they claimed more needed to be done than really had to. We had a ball valve that broke off just above the main water line so water was spraying out unless the main was closed. He claimed he had to cut out about a foot of the pipe to fix it instead of just sewing in a new hose valve. I had some sticker shock but thats just the way life goes.

Deborah Dewitt

3 months ago

Professional and personable installation technician. Knows his trade very well (Jason). At call in and for scheduling I asked a couple of questions to help me turn off the leaking tank. The scheduler, Jonathan, told me to "You tube it" for answers. What a disappointing response!

Daniel Hanisch

2 months ago

Danny was great. I could not say greater things about his service. I could tell he takes great pride in his work and was very personable. His pipe repair was done welland worked straight away. I'm so happy to have my water back on. Thanks Danny and thanks Parker & Sons!

David Tellez

4 months ago

Ricky was professional friendly and tidy. Great copper skills.

The standard Parker and Sons fee was exorbitant. Enough to rethink my long term relationship with them.

Judith Turner

2 months ago

Parker and Sons did exemplary work for us in soving a very complex heating system problem. HVAC Service manager Colby and senior technician Justin Kelley were caring professional courteous and persistant in geting our repairs successfully done. I could not recommend this company more enthusiastically. Well done and thank you both so very much for making things right for us. Dr Rob Turner in San Tan Valley AZ

Carol T

2 weeks ago

This is an UPDATE to a previous negative 1 star rating … Parker and Sons representative called to discuss my review and immediately offered to correct the issue and “make it right” . They came out today and performed the service for no charge. I appreciate a company that values the customers time and earning my respect.Thank you Parker and Sons !!!

Jeaneen Shively

2 months ago

We had our furnace Reg checkup. Your service is great but you have amazing service reps. They deserve a 10+. In fact would Jose Llamas & Isaiah S come out again for any of our services. These guys were great thx

Scott McCrea

5 months ago

Technicians are great - Knowledgeable, on time, well spoken, all the best “stuff”.I had the “Re-Pipe” done as the copper had leaked three times due to “pinholes” brought on, ostensibly, by age related corrosion and was told that the solution is to replace all the copper pipe in the house with plastic “Pex”. A two day job.The work was started on time and as stated with “Day One” being planning, routing etc for the new pipes. A couple of hours into the job, I checked in to see how things were progressing (I work full time and cannot support a “shoulder-to-shoulder” job monitoring).To my horror, everything in my home was covered in drywall dust. Everything. Beds, pillows, dressers, carpet, a black lacquered piano, four guitars, 2 antique and 3 vintage clocks, a 1920s Victor Victrola, a19th century cylinder music box, furniture, drapes, three computers, a laser printer, three “Smart” T.V.s, the entire kitchen and pantry, the entire Heat and Air system and ducts - Everything.Parker and Sons said they “Sweep up the general area, but, yeah, drywall dust is a bear”.The guys were great - Nice crew, we all had lunch and they are working to Parker and Sons standards. But I get stuck with the clean-up bill (ever had a 19th century music box or an antique grandfather clock serviced?).Very nice people, really great. But I CANNOT recommend Parker and Sons any longer.

Sophia Low

a year ago

I'm going to leave up my first review I made two years ago because I still stand by their plumbing services we have had and the people who install the plumbing and water softener systems were great. BUT Parker and Sons AC department is THE WORST! We assumed we would go with P&S because we had such a great experience with them the first time for the whole home repipe. We invested over 12k for the new AC system and have also been paying monthly for their services to be on their family plan. It has maybe been shy of a month since we had the new unit put in and they have already been out every other week and a total of five visits already. All different people each time. The last crew who came out spent another four hours putting ducts in the attic. We then needed another follow up and the manager said the system they set up was not what he wanted. So guess what? Another day we have to take off work to be here at the house, another six hours for them to probably have to come back out again!!!!! To top it off, our AC unit is blowing HOT today! At this point we are ready for them to refund us and call it for what it is. It is hot and having three pets and a family of seven in the house while its 95 degrees is not safe! We can't afford to continue and take off work to be here while they continually repair the unit they just installed and we can't continue to live in a home where it is not safe to leave our pets for an hour, let alone be in the home at all while its 95 degrees inside. We are not happy with them and won't be investing any more money either! I included pictures of their great workmanship because I think my three year old could've done much better!Not sure how much i can rant and rave and say how awesome Christian is and say he is one hard worker! Our home needed a whole repipe and he came out and explained everything he was doing and everything that needed to be done. He took the time to answer all my questions along with talk to my husband during short periods of time because my husbands time was limited. Christian made sure to not disrupt the day to day living with myself and my kids and made sure the water was turned off and back on quickly so we would not be without. Even during the time our water was off, he was upset that we didnt have any and was working hard to get what he needed to on the piping done fast just to make sure we had the water on even if it was a short few hours. I have two under age two and two older boys. All are wild and run free so the team never once complained that they were having trouble working and the boys were asking too many questions since the boys were watching over them while they worked. They all explained some things to them too which was nice since they were curious. Every morning Christian was here he shook our hands and welcomed us like it was the first time we met him. It was really nice to see the professionalism he portrayed throughout the entire time of the re pipe. We also added on a RO water system and he had to take time to build the loop which took time away from the home re pipe. He did that super fast and did not complain once with the change of plans. There were some bumps in the road such as having to drill through concrete for the kitchen line but he never once had an issue and just got it done. I highly suggest having Christian come out to any plumbing needs!

Don Tempeaz

3 weeks ago

Both Josh and Shawn were very professional, understood my questions immediately and gave answers that were clear and to the point. The information we received and the new gas water heater that was installed are both appreciated very much. The price is a good value by current market pricing. .

Tamara Sandoval

3 months ago

Fernando and Jesus were understanding of my concerns with my HVAC system. They took the time to explain what was needed and how it would lengthen the life of the system itself. Thank you so muchThe only thing I wish was different was price

Richard N.

3 months ago

Tech Bodie was exemplary! Timely, knowledgeable, efficient, and just overall awesome. I have used Parker & Sons for many various repairs, but he was definitely one of their all-stars!

Otoniel Ortega

3 months ago

Jeff B. Came to our house and we were appalled by his knowledge and professionalism! Jeff deserves a raise and promotion. He did not try to upsell or push any unwanted items on us. He’s honest, trustworthy, and kind! Thank you Jeff.

Mitch Hamlin

3 weeks ago

We chose Parker & Sons to install our new Lennox A/C system primarily due to the company’s excellent reputation. Our initial contact with the sales staff, Danny, Cathy, Josh, TJ, and Rebecca was as professional and pleasing as it was informative. The installation of the new unit gave us the opportunity to benefit from Sam’s insulation insights and the electrical expertise of Travis. Most of all, we were amazed by the technical prowess and work ethic of Adolphus and Josh as they painstakingly installed the new system.Based on our positive experience, it is clear that Parker & Sons exemplary reputation rests firmly on the shoulders of its employees, and therefore, that reputation is secure.

Susan Augustine

4 months ago

They did a great job. I had an emergency leak. They arrived within an hour of my call and fixed not only he leak but other minor problems. Pricing was upfront. Overall, I would highly recommend them!

Cilla Marriott

3 months ago

Work today was performed by Patrick, a professional, congenial guy who went straight to work thoroughly inspecting, maintaining, and repairing our heating system. Every Parker & Sons technician who has come to our home has been this way. Thank you, Patrick!

Linda KAIRIS

5 months ago

The worst! I am sorry I called them. They extremely exagerrated the cost of fixing put an outlet in for a stackable washer. Barry said he was not able to put in a new outlet where there was already electic wiring. He gave me a quote of almost $4000 to rewire from fuse box go thru ceiling to put in outlet. In sane. I called another electric better company very professional and extremely knowledgeable. Put an outlet in where the old doorbell was for $160 and it totally works. He gave me a quote on same thing Barry wanted to do for $800. Big difference between $4000 with Parker. I tried to get the quote from Barry to report him to the state and he would not email to me. Maybe he realized his quote was extreme. Do NOT use this company, they do not know what they are doing. Best decision I made was to call different electrical company Bolt Electric.Manager called back as noted they would below. No help not feel better, total waste of time. They say what Zolt did was not up to code. I consulted another Electric Union worker been in business for over 20 years, he said he would do exactly what Zolt did totally up to code with the washer. Manager also said the $4000 you pay is for Parkers overhead and experience and they guarantee there work. My dad was also in construction and this made no sense. To pay another $3000 at least above other quote doesnt make any sense. Won't be calling this company again.

LeRene Thompson

3 months ago

Very pleased with Parker & Sons and very pleased with the technician!

The "dispatcher" was extremely helpful in getting help for us after hours.

The technician was prompt, friendly & very proficient. Thanks to all at Parker & Sons!!!

Benita Timpe

2 months ago

Zach was on time and very pleasant to work with. He was very thorough when he inspected the electrical system for a rewiring bid. He spent over two hours checking out the electrical panels and outlets.I am confident that he was thorough. He talked with me throughout the process and was very personable.

Charlotte Scott

4 months ago

The electrician was knowledgeable and friendly. I got an appointment quickly, and the electrician came the next day. They offer a broad range if services to meet all needs. Thank you!

A J

5 months ago

Richard service our Water Softener and Reverse Osmosis systems. Richard was kind enough to explain what he was going to service and how he was going service the two systems. He also explained how both worked and what was needed to make sure the systems work at peak performance for preventive maintenance. Richard also found a problem currently happening that could have cause extensive damage had it not be fixed with his visit. Thank you Richard for you services.

Sue Terrill

4 weeks ago

I needed to replace 2 aging HVAC systems. Justin Mason and crew were courteous, friendly, and hard working. I appreciate their time to install 2 systems on the same day.

Shãdøw Ēdits

3 months ago

Mike was amazing. Stayed at the house until he was able to fix the problem. He kept us updated too. Truly amazing. Highly recommend this company and Mike to everyone.

Betty Schneider

3 months ago

Tony is AMAZING!!! He helped us with our water softner system and under sink osmosis and changed filters.He is VERY professional, kind and with tremendance patience!!He also explained the need for additional steps that we need to further complete.Including, draining and filters we need to install next year.This Company has me hooked!!!If I need further services, I will not hesitate to use their professionals and low honest pricing to complete my projects.Sincerely,Betty Schneider

Donna Pence

4 months ago

Today Brandon serviced our water softener and reverse osmosis systems. He helped us understand the system better, explained everything as he went along and we were very happy. We will call Parker and Sons again!

April Scroggins

3 months ago

They were excellent! The technician called and came right out, found the problem, fixed it quickly and was on his way. Kept me up to date on everything. Would definitely use them again.

Raubin Randels

a month ago

Supposedly electrical circuit issue was going to be trouble shot in lieu of the last hvac checkout that was left on our maintenance contract. The electrician did a great job, but was unaware of any reduction/credit for the remaining hvac visit. No one informed him of the credit previously discussed. Great work, but poor communication from the folks that made the appointment.

Viola Ose

7 months ago

I had a great experience as usual when Sam came to do my yearly plumbing check up.

He was thorough and efficient, and only sold me the one piece of equipment that I needed!

Deb Mc

2 weeks ago

We hired Parker and Son's to perform our annual maintenance on our Ecowater RO system, and Ecowater softener. I can't say enough good about this company, they were like a breath of fresh air compared to the prior company we used. The technician, Ezekiel, was professional, courteous, honest, and knowledgeable. He was a joy to have work in our home. The service fees and parts cost were less than the prior company, with no price gouging or high pressure sales. We will continue to use Parker and Son's for all of our future needs. Thank you so much!!

Jeremy Maher

a month ago

Cody the technician was a great guy and I can tell he truly cares. I own a business and know how hard it can be to find good employees. Parker and sons is lucky to have Cody as an employee.

Carol Minsart

5 months ago

Mitch and Chris are a great team. They installed six led cam lights and cleaned up after the install . Much appreciate the great job and loved their candour.

Mrs. Carol Gomez-Navarro

a month ago

Was offered the Maintenance Plan at a very reasonable price. So I took it, so my A/C unit could be checked over before we start to use it. Also states that discount on repairs and moved up in line, should service be needed.

I'd rather be safe than sorry come summer.

Molly Finley

3 months ago

Super quick turn around time, got an appointment the same day, my plumber was super thorough and efficient, so relieved that you guys were able to get the problem solved and that a camera is coming back just to double check everything. Would definitely use again!

Lyn Dutson

2 months ago

This was a plumbing inspection during which it was discovered that repairs/replacements were needed. I was given an on the spot estímate for the repairs. I agreed and the water valve controls were replaced and I was given advice on maintenance. I was very pleased with the inspection and subsequent installation.

Mary Kane

3 months ago

Came quickly on a Saturday afternoon to assist us with an emergency leak of the water softener.

Professional, courteous, knowledgeable and efficient.

Pleasure to do business with KC from Parker.

Monique Kelley

a month ago

The tech did an excellent job. He knew right away what was wrong and fixed everything in 15 minutes. Best job I will recommend Parker to my friends.

Bonnie Ziegler

5 months ago

Parker and Sons sent Miguel and Eddie to our house to update our electrical circuit breakers. They replace all our circuit breakers and re-routed one of the power lines to our AC unit. Miguel and Eddie were professional, friendly, and thorough. Thanks.

Mama S

3 months ago

I called late in the morning on Christmas Eve, expecting to be gouged with holiday charges, but to my surprise, they didn’t charge me a trip fee at all and sent a lovely girl, Alayna, who provided us with outstanding service and fixed the problem quickly. Unlike the last company that came out for the same issue a year ago and charged us $450!!!!!!! we were charged just $150 for the same repair and it was done right! It is refreshing to use a company that is honest and fair. I will always use them (Alayna) in the future!

Joseph & Edle

3 weeks ago

Our Tech David C. Is as professional and transparent as they come. We have used them for our last few visits and they are very through unlike if companies we have used. High recommended them!

Anthony Privitera

a month ago

So far, I've used P & S for AC and plumbing. Their technicians in my experience have always be friendly, informative, on time, quick and clean. No complaints here.

Judith Ehrlich

3 months ago

Brandon was very professional

Arrived in window provided by Parker & Sons. Neat and polite

Did work on leaking water softener, cleaned up and thanked us for our business. Highly recommend

H. Ehrlich

Marley Caliendo

4 months ago

Had a great experience with a heater issue today. The company was professional and the guys who came to service were so polite and helpful. Cody was my main point of contact, his customer service was 150%. I couldn’t have asked for a better experience. I’d recommend anyone to use this company for their needs.

Casa Gloria

a month ago

They were profesional and on time. It was a simple repair thatshould not have exceeded $250 to repair the valve from a toilet and it cost $400+.They were here less than hour...let's hope the work is good.

Sheila G

4 months ago

Water Softener and necessary piping installed. Great service! Logan Porter & Paul Barberior are very nice, conscientious and have a great work ethic!! A rare find in this day and age.

Anthony Gambirazio

a month ago

I used parker and sons for a brand new AC installation as my old AC unit was old and cheap breaking down every 6 months. Nate came by and gave me a free estimate which I felt was a good value based off of the other estimates I received. I ended up choosing them with some really good home Depot financing options they offered. Installation was easy as they were flexible and communicative. The only thing I did not like was the point of sale at install where the installers offered a few more add ons including coil protection, AC filters and surge protectors. The reason I did not like this was I felt like these should have been offered at the estimate vs at install making it feel more like a pressure sale. Other than that everything was excellent.

Greg Adkins

2 weeks ago

Absolutely great, Danny diagnose the problem and fixed it. It was very personable, the price was very reasonable. He pointed out some other issues we had, but was not a hard cell was concerned about safety.

Tracy Quinn

3 months ago

We have used Parker & Sons three times for plumbing and electrical repair. They are always prompt, responsive, professional and courteous. They provide excellent service with no attempt to upsell or push for additional work. We are very glad to know they are there when we need them.

Shelley Richardson

2 months ago

I had a water leak in my front yard. It was where the water meter connected to the pipe leading into the house. I called Parker and sons and had an appointment for the following day. My technician arrived on time. His name was Garrod Randall and he was fantastic. The repair was not inexpensive however it was fixed in a timely fashion. Thanks Parker and sons.

anthony fattore

6 months ago

Needlessly expensive. Charged $1200 bucks to change a kitchen faucet. They did a good job but there's no excuse here, just find someone else to do these cut and dry jobs. This seems to always be the case with them.

John

2 months ago

My hot water tank was not working on the moble I just bought. I'm visually disabled and they cam out and lite the pilot light and I had hot water in 30 minutes. I was not charged a service call. That's going the extra mile.

Justin Lonsway

3 weeks ago

Freddy was amazing … very responsive and so helpful. Did such an amazing job installing for me. Couldn’t have asked for a better experience. Thank u Parker and Sons and Freddy.

Sara Trower

3 months ago

My technician Broc was superb. He helped troubleshoot a noise issue and the replaced a failed UV system. He was very thorough and professional and took time to explain everything and answer my questions. I couldn’t ask for anything better in terms of high quality service.

Julia Palazzi

2 months ago

Andrew Ebert provided service for my HVAC system. He was very informative and explained what he was doing and what needed fixing. He took his time, and I could tell that he knows his craft and understands exceptional customer service.

Liz McNamara

4 months ago

Paul was very professional. Explained the issue he found. He took the time to look for a warranty to cover the cost of the replacement part. Very happy with the service I received

Martin Beavers

4 months ago

The technician arrived on time. Had the repair part on his truck for my water softener. Did the repair and checked the water softness. Promptly completed.

Will Christie

3 months ago

Darrel, who came to 41616 N Bent Creek Court on 12-30-22 was the most impressive service man I have ever met in my 70 years. He was honest, sincere and very conscientious. In 13 years, no P&S serviceman ever suggested cleaning our 2 airconditioning units inside the attic and side of house. This guy skipped lunch and worked diligently for 5 hours to do all this, whereas I guess previous P&S guys just didn't want to bother in a hot attic. He is amazing. A real KEEPER for your company. He also brought in $1600 to your company that other servicemen passed up.

Chris Breinig

a month ago

Marc our tech person was over the top great from top to bottom as he did maintenance on our HVAC system. Talked us through ever step of the process, even took pictures. Pictures are worth 1K words. As if I would be an employer, I would clone Marc. Way to go! Rock star...

Rich Schmitt

4 months ago

Caleb did an amazing job! Really fast service and extremely friendly! Thank you Parker and Sons. Looking forward to using you again in the future! Please give Caleb a kudos. Thank you again!

Edward Kiernan

2 weeks ago

Tech showed up the first time and was unable to do any work because due to where the ac units were located, he needed a second person. I had explained the location of our ac units when I called and what they would need and I believe we have seen their trucks in our condo complex so I was a bit disappointed to say the least. Had to rescheduled for a week later. Techs showed up today and told me I need about $1300 of work. And of course new parts are needed so it will be another week. I will trust that that is what is needs to be done but one is never happy they have to spend that much more on 4 year old acs.

Andrew Varker

2 months ago

Great experience overall from scheduling through completion of the service. Jordan was awesome at explaining everything to my level of understanding. No pressure/hassling with regard to some of the not fully necessary but recommended maintenance. Very satisfied with the service provided!

Steven Spearman

a month ago

They were one of three companies that I had quote a replacement heat pump after our 24-year-old unit was failing. They were the best priced and had the best warranty. They installed the unit the next day and it's working great at this point.

Dennis Turney

2 months ago

They’re employees were phenomenal! Professional and polite - and hardworking! Installed new HVAC heat pump system. Outstanding. These individuals add value to Parker & Sons. Great experience!

Judi Dodd

3 months ago

Have had a leakage problem for a couple of years. Another company charged more without finding the source. Daniel at Parker and Sons found the real problem and fixed it for me. Friendly, fast, efficient work.

Wayne Burnett

4 months ago

Mike was was professional, responsive, and did great work. My fix was not cheap, but that is what happens when they have to fix someone else's cheap fix... Lesson learned I'll use Parker and son's going forward

Kurtice Maguire

3 months ago

The teams that came today to install my new HVAC systems were professional and quick. Would highly recommend Parker and Sons for any HVAC needs you have!

Tom Bryant

4 months ago

Zach was the electrician that did the electrical work at my house. Zac was knowledgeable of the job as well as as friendly and personable. Zach is an excellent representative of Parker and Sons.

Tom and Beth Waddoups

2 months ago

We had a new overhead light installed in our garage. Liam Atchley was the electrician that did the work. Excellent work , professional and friendly attitude was exhibited at all times.

Amalia Baez

2 months ago

Technician was very knowledgeable and explained what was wrong and what needed to be done . Ethan did the job in a timely manner and I was very happy with the out come . Thank you for your services.

Ronald Hauptli

2 months ago

The technician arrived promptly. Identified the problem and did all necessary work promptly and carefully. Connected us with company that could repair water damage to floor and wallboard. Used Parker and Sons in past for HVAC service and will definitely use them again for plumbing problems.

andy rumpeltes

4 months ago

Daniel C. was great. His customer service was fantastic, his work was excellent, and he is a great representative for the company. I would recommend the company and Daniel 10/10 times.

ryan blackerby

3 months ago

This company was great very professional. Was able to get me a new water heater within 24 hours. Will be using them again.

Luke DallaRiva

3 weeks ago

Daniel was the technician who helped with our AC unit. We found Daniel to be informed and helpful about the cause of our problems; he offered a number of solutions, made his recommendations, and helped us determine a plan to keep our system working properly. Daniel was fantastic and friendly with our two small children and our dog, which we couldn’t be more thankful for.

Liberty Ghost

3 weeks ago

I just wanted a biannual checkup and coil cleaning for my rooftop A/C units before it got hot here in AZ. I scheduled online for a 4 hour window on Saturday afternoon. 15 mins before the window ended they called and canceled. I wasted my Saturday off to work around Parker and Sons schedule. Very dissatisfied.I thought I’d be a good patron and reschedule for Monday. The guy came and as I mentioned I expected a checkup and cleaning. Nope. I got a checkup and then they wanted another $750 to do the cleaning.

Jason Kindler

2 months ago

May not be the cheapest, but you get what you pay for. Christopher came out the same day we requested service. He was extremely helpful and a pleasure to work with. I tend to ask a lot of questions, and he was very happy to answer everything for me in a way I could understand.

Matt Jahaske

4 months ago

They pressure tested my home for leaks and found that my pool autofill was causing more water usage than anticipated. I was relieved it wasnt a issue within the house. The tech was informative and helpful and answered all of my questions.

D S Mahadevan

4 months ago

My hot water tank was leaking. Home depot recommended Parker & Sons for the tank installation. They came the very next day (though it was a Saturday, and the technician Sione installed it in a professional manner. He was very courteous and polite. They are a life-saver in cold weather.

Jeff Kurtz

a month ago

The plumber was here for at most 1 hour and the fee was in excess of $325! The fee was outrageous for the work preformed. I will never use this company again because there is no transparency in fees during the phone conversation.

Julie Siverhus

a month ago

Wonderful company and great technicians to work with. Glad I'm on the family monthly plan. The discounts that provides is helpful as well. Thanks guys for taking care of me and my home.

Wayne Stockton

2 months ago

Tech was on time and very professional. He did the needed work and explained everything that he was going to do. Gave me a few options and once we decided on what would be best he completed the job quickly.

Gerry Lahey

2 months ago

Part has to be ordered. I will write a review when work is done. Hunter, the repair man was very nice and efficient. They came the same day I called and came early

Danlu Chen

3 months ago

Zach did a great job fixing our ceiling fan. He was on time and very professional. I am very happy about his service!

Steve Haley

a month ago

The maintenance technician called prior to arrival and arrived early for my scheduled water heater drain and flush service. Completed the service call and removed / replaced a worn out anode rod quickly and efficiently and checked to ensure the water heater and water softener were working correctly. Highly recommend this company for multiple household services!

Bette Brewster

4 months ago

The Electrician sent out was Robert Sabala

any electrical work we do in the future we will name request

this guy . He was very knowledgeable and time efficient and easy to have in our home .

Bette Brewster

brandon dennis

a month ago

The service technician that came out Dwayne was friendly and professional, did a great job explaining and going over the issue along with repair paths we could take, did not pressure or try to push more expensive service, presented options and let me make my own decision. Gave call 30 minutes before arriving.

Karl Ewers

4 weeks ago

Great bunch of guys, helpful and knowledgeable. Installed in about 3 1/2 hours cleand up after, water softener installation.

Uriel Torres

3 months ago

Our technician Jon was on time, knowledgeable and thorough. Explained in detail everything we were quoted for and proceeded to perform the repairs expeditiously.

Natalie Nicosia

a month ago

I have been with Parker & Sons for nearly 10 years. I purchased a new AC/Heating unit from them 9 years ago. Have not had any issues until now. My furnace stopped working 2 weeks ago. A technician came out and found the issue or so I thought. Unit worked for approximately 10 days then stopped heating. 2 more technicians have been out in the past week. Each time it worked for 1 day then again stopped heating. Now my 4th service call, I was scheduled for 8-10 am and confirmed the appointment. They did not see this as a priority and scheduled someone ahead of me and have not yet arrived! I specifically requested a certain technician and they are sending someone else. I am frustrated and disappointed with their lack of service. Unfortunately, they are proving to not be reliable when something is NOT working. They are, however, great for routine maintenance.

Stephanie

a week ago

Excellent service and very friendly staff. I love being able to call one company for all our home maintenance needs with reasonable pricing! Highly recommend.

Robert Sexton

3 months ago

Had them come out to quote me to re-pipe my drains. The wanted $400 just to give out an estimate. I had 25 companies come out to give me quotes. the highest and best one was $15k. They said without hesitation, $30k. I would have to say, do not use this company just based off of my experience and the gouging I received.

Pete Finley

a month ago

Excellent customer service!

I received same day professional service. Rickey walked me through the repair and preventative care to avoid future issues. Thanks Rickey!

Jess Garrison

a month ago

Jimmy Saucedo was very thorough in checking everything about our heat pump. He told me everything in the attic was working the way it is supposed to. Then he examined the outdoor unit and showed me the condition of the contactor and the capacitor and explained how their condition affected the life of the unit. He explained how the start assist would extend the life of the compressor. He did not try to sell me anything, but answered all my questions. He was able then to do the necessary repairs in a reasonable amount of time. Jimmy is the best technician we have had.

Gary Josephson

2 months ago

Professional, friendly service from booking the appointment to the actual repair. Very convenient with a reasonable price. My Daughter recommended Parker and Son's to me and I highly recommend them to you.

Rhonda Baldwin

a month ago

Raymond was the technician who completed my HVAC maintenance. He was personable, professional and took time to explain his recommendations, including pictures. He had to complete some repairs, which were finished that same day. It was an excellent experience.

Drew Satchell

a month ago

Our service technician, Jonathan, was on time, professional, courteous, knowledgeable and very kind with any available discounts to parts and labor. Jonathan took the extra time to educate me on the issues that led to my current predicament withregards to my AC unit.

Jinger Gibson

4 months ago

Fast service. They came the next day to change out my RO water filter. The tech explained everything and even did a courtesy water softener check. I’ve always had good experiences with this company and all the techs they send out.

Brian Hickie

a day ago

Insulation install and repair. Team was very professional, listened closely, walked through all work done via photos before and after. Thorough job well done. Thanks!

Adam Carnes

4 weeks ago

Overall technician was helpful and timely with his help. Only real feedback is cost- no real parts were used and labor took under one hour and yet bill was 500.00. Seems a bit high for such quick work and no parts other than a small drain piece of 20 dollars or so.

Jennifer Palafox

3 weeks ago

Peter was prompt, professional! He cleared the sink clog and replaced some of the PVC piping that was leaking.

DENNIS SCOTT CAVANAUGH

4 months ago

Dennis Supernaw was awesome! Very professional and helpful. The best customer service we've had in a long time. Will use him again.

John Kizzire

a month ago

Jose Enriquez, Julian Zapata,and Jake Hanley were excellent technicians they did their work in a timely matter and did a great job detecting and finding and fixing the leak. Jose explained everything that was going on so we understood the process.

Mark Reed

2 weeks ago

Parker and Sons is a professional outfit. They know AC and heating. And unlike other companies or contractors, they’re not predatory. I trust them. Gives me peace of mind.

Jaime aguilar

3 months ago

Awesome job by Michael. We called around 5:30 am and he showed up 8:00 just 2.5 hrs later. Very capable to do the job.

Peter Fabian

2 months ago

Had an emergency plumbing problem at the house and Parker and sons had a tech out within 2 hours and the problem was resolved.The tech took time to talk through and explain the problem and promptly cleared the clog to the sewer.

Ty Wooley

3 months ago

Very nice and friendly. They called me when they knew they couldn’t make it in the time window that they gave me and offered to reschedule if that did not work. Called me half an hour before they came to let me know they are on the way, did the job and left. Great experience.

David N

3 months ago

Tyler Clark was the tech...on time and professional. Diagnosed problem promptly...reviewed options for correcting problem. Explained situation clearly and reviewed my options clearly. Tyler is professional and friendly and did a great job. Highly recommend.

Ken Compton

4 months ago

Way beyond expectations! Bob is the most knowledgeable and experienced plumber I have ever met. Fixed all of my plumbing issues I had throughout the house. Great personality and very helpful. Keeping him on speed dial for sure!

Ben Hemeyer

3 months ago

A bit pricey. Technician was efficient and polite.Although I had to ask to see the invoice which was on his pad. I was not given a written copy. He said he would email it to me(?). I am a bit uncomfortable with that situation.The invoice was sent as promised.

Gary Hughes

a week ago

Justin came out to my home today and assessed the situation to install a Zone system at my home. He was extremely easy to talk to and conducted himself and his evaluation in an efficient and professional manner. Thank you, Justin.

Sara Valentino

2 months ago

Our technician, Robert was very nice took his time and explained what he was doing. Overall, it was a good experience, and I would use Parker and Sons again.

Marc Benson

4 weeks ago

Austin was very professional during the whole installation process. I am more than satisfied with Parker & Sons and the employees that this company has.

AMY HENRY

4 months ago

Cody was outstanding!! Awesome customer service, very professional, and definitely takes care of the customer! You’re lucky to have him!!It’s hard to find employees as great as he is. Very honest! Thank you Cody for your service !

Tony Sartarelli

2 months ago

My technician Michael was very prompt and professional. He installed my Moen faucet in my kitchen island in a very short time. His work was exceptional. Better than the original builder did. Thanks!

Robert Grays

4 months ago

Requested restoration of outlet that had a hardwired security camera above it. Also, the doorbell was part of a disconnected security system and was replaced with a simple doorbell.Technician provided guidance that saved me the cost of installing new equipment.

lance jackson

2 months ago

Plumber from Parker and Son came was here for 28 seconds. He never touch a pipe or valve gave me a quote of 760 dollars in 28 seconds. when i refused service told i have to pay 75 dollar for coming out for 28 seconds. Never was i told i was going to be charged for an estimate. Next plumber came fixed leak for 120 dollars including parts.After manager responded to my post they refunded my money as he said he would. i do appreciate him being a stand up guy, standing by his word and trying to be a honest respectable business to his customers

N Coop

3 months ago

Scheduling, dispatch, and technicians were all very good, responsive and timely.

Only issue was that there was no mention of labor cost, no $ totals on initial estimates, only on the final invoice.

Pamela Martin

a month ago

Dave called for our RO filter change, I told him it is too expensive he said only 1 filter needed to be changed and it would be $170 and they would show us how bleed the tank. Then Richard Glauser comes out, said it was all thee that needed to be changed for $280. We have been lied to again by Parker &Sons. Richard explained what we really needed, apologized and sold us the 3 filters. Richard was great, I believe him to be honest and straightforward. However this is the 3rd or 4th time we have dealt with dishonesty from your company. We have been long time customers but are about to change. The last several HVAC guys have told us the person who serviced our units for years, didn’t know what he was talking about. Not trust inspiring for your employees.

CINDY RODGERS

3 months ago

Our 7 year old system died and when we called Parker and Sons we were back up and running with a new system in 24 hours of initial service call. From start to finish it was seamless. We were offered solutions not hard sale tactics . Don’t ever love these big repair but they made it so much easier .

William Joost,jr

2 months ago

Tyler from Parker and Sons does a great job. This guy knows about customer service and how to build trust when working with his customers. Tyler does a great job explaining what is going on. I felt very confident with his recommendations for my AC unit.

Mark Stevens

3 weeks ago

Experience with Mike Collins and Bodie Chavez was nothing short of top notch. Professional, follow ups and the service preformed was excellent. Went out of their ways to help us and guide us through this process. Highly recommended.

Lind Sparavec

3 weeks ago

Santino was extremely professional, and took his time to explain what he was doing, also suggested replacement toilet since mine was over 30 yrs old and has seen better days.

Clint Moore

a week ago

Excellent experience. Service Tech Zach was professional, polite and helpful. Did a great job explaining everything. Will use and recommend again.

Ed Husarcik

4 months ago

Miguel was outstanding. He showed up on time, analyzed the situation. He then provided me with an estimate and proceeded to fix the issue to my complete satisfaction.

The Beast

a month ago

James arrived on time and was absolutely 100% professional. The job was done with such high quality and attention to detail. I highly suggest requesting James for your water heater needs

Csak George Posta

3 months ago

We had a very knowledgeable and extremely polite young man who installed our A/C, kept us informed all the time, worked late until the job was finished, very professional. Nothing but the best.

Nina Jolley

2 months ago

Our old HVAC system was on it's last legs (almost 20 years old) and needed replacement. Parker & Sons performed a that replacement in a most professional way to include hauling off the old system. Getting anyone to go all the way to Florence to get anything done is difficult but PB did it all and on time. I recommend to anyone their services.

Caleb Abeyta

4 months ago

Travis from Parker and Sons came to help fix an outage I had in the garage. He took the time to explain the problem and quickly found the solution. I would absolutely work with Travis again.

Carol S

2 months ago

Installed new heat pump. Installers Josh J., Leo M. and electrician Marcos B. were all professional, courteous, and knowledgeable. Great experience!

T Ezell Rencher

2 months ago

Matt was very thorough in his explanation of what we needed. Customer Service was very good and professional. Appreciated his timeliness and work.

Nicho Savant

2 months ago

Awesome guys to work with! Very responsive, informative and installed our new unit with just a days notice. Now we have heat again!! Thank you Parker and Sons. - Mark and Zia

Logan Hall

4 months ago

This company has a good reputation, but I am even more impressed with the service that I got today. We had a pipe break at our office and our employees nor our clients could use the facilities. I called on the Saturday after Thanksgiving, and in less than an hour, Tim Schadel was out at the property to help me. The parts that we needed he didn’t have on his truck, so he hurried down to the supply store, and that the guy to stay open so he could get the parts. He then came back and in less than 30 minutes repaired everything as good as new. I would definitely recommend him in this company.

Molly Olague

2 months ago

I called the night before due to my shower needing a new cartridge installed. Service was out first thing the next morning, Ian was extremely helpful and efficient - excellent first time experience, thank you!!

Will G

2 months ago

Parker and sons did a great job when I needed to have repaired urgently. Very professional and I am already using them again for another project!

Whitney Walker

2 months ago

Parker and Sons is fantastic! Great service from the time I called until they fixed the problem. Lucas was very nice and fixed the leak in a timely fashion. Will definitely use them again!

Carole Carpenter

2 months ago

Chris Kelley came to my home and did an excellent job going above and beyond to be helpful. I highly recommend him and Parker and Sons for the quality of their work and because they stand behind their work if something goes wrong.

Ppp Lantz

2 months ago

Tim Schadel came out to my house regarding a leak at my meter. Tim was professional and advised me the City Of Phoenix would need to be called and would fix the leak. Tim saved me money and time. The City came out and fixed the leak. Thank you Tim.

Herbalife Arizona

3 months ago

Parker & sons was quick. They were onsite by900am the next day. Their rep, Mark was professional and courteous. The only delta for me is the price. $450 to install 2 new lines/pipes to the hot water heater is allot even with bidenflation.

Beth Vershure

3 weeks ago

I will never use P&S again. My $5,000 HVAC unit for a 1-bdrm condo was only 2 years old when it stopped cooling. Capacitor blown and $350 of refrigerant required. 8 months later it quit heating. Parts not available to fix for 5 days. 11 days, 1 no show, 5 tech visits, 2 requests to speak with management not responded to, and another $350 bill later, it's still not heating as efficiently as before. What a waste of time and money. I'm done with Parker & Sons.

Lynn Scrivner

2 months ago

We've been very pleased with Parker and Sons. They arrive on time and are efficient. All the service men are professional. Highly recommend.

Chrisbo InLAJO

2 months ago

Parker & Sons has always provided excellent customer service. Cody Shipp’s professionalism, customer focused service, and attention to detail was outstanding!

Clifton P Goodenough Jr

2 weeks ago

Anthony provided excellent service on custom reroute of main electrical wires in attic. I would recommend anytime! 5 Star +

Margie Camacho

2 months ago

We are extremely happy with Parker and Sons service. The technicians were efficient, professional, knowledgeable and friendly. Thank you Parker and Sons for a job well done!

Jessica M

2 weeks ago

Bodie was professional, quick and helpful with detecting other issues throughout the house that need repaired in the near future. Was provided multiple options for repair from full replacements to partial for cost saving.

Katie S

2 months ago

AMAZING! They are so fast and have very fair prices. Everybody that I spoke with and worked with were very helpful. They came out ASAP and they even came on the weekend without any extra inflated fees because it was the weekend. 100% will call again. Thank you!

Chris Foreman

a month ago

Very friendly and professional staff. They were considerate of your home and conscious not to damage anything or make a mess. I highly recommend this company and will use them again.

Sally Olsen

3 months ago

They made upgrades to my water heater that will help extend the life of it. They also installed a water softener system the same day as I accepted the estimate. They are very professional, and I have confidence in their work. I was especially impressed with Stein Andersen, who explained the water softener system to me thoroughly, and Adam Rohn, who installed the system and answered all my questions. Both of these employees were very courteous.

Michael Noonan

a month ago

Tech called ahead as requested. Arrived on time. Inspected plumbing concern, explained problem & made the repair. Greg was professional, knowledgeable & friendly!

Eric Coons

a month ago

Made appt online Tues AM and got a same day PM appt. Repairman was prompt, courteous and did a greeat job replacing the 2 outdoor spigots. I use Parker and Sons alot....very professional. I highly recommend them.

Randy Wright

3 months ago

My service tech, Lance, showed up at the time of the appointment. He and a new guy were personable and efficient, first step on the job got done and cleaned up in a timely fashion.

John M

2 weeks ago

Was having problems with my RO system and happened call when they were running a special. They not only fixed the problem but gave me some great tip to improve the system. Very happy either their service.

Leah McDermott

2 months ago

Very professional and reliable every time we have used Parker and sons. Our technician was very knowledgeable and went above and beyond.

John Van Huis

2 months ago

Same day service, polite, fast replacement disposal. Would have given 5 stars but I received no receipt for the work and my payment.

Nancy Shaw

2 weeks ago

Water softener inspection & maintenance service was excellent! Arrived on time, professional, knowledgeable, courteous. Zack did an excellent job!

Fred Serna

2 months ago

Everything was done very well the worker were very good at there jobs and did the work fast and payed attention to all the details. Over all a very good job and we are very happy with Parker & Sons.

Daniel Naish

2 months ago

Mesh did an exceptional job installing our water softener system. His attention to detail was most appreciated. He is obviously highly qualified.

Jennifer Crowe

a month ago

The inspector was highly knowledgeable and had great Customer service. Completed the repair quick and went over different options to take with the unit.

George Jackson

3 months ago

I have two units in my home with two thermostats. One unit was not working properly so I called Parker and Sons (May 16, 2022), and mentioned the overall problem and thermostat issue. The technician recommended various repairs that cost $2,074, which I paid. After the repairs it became obvious the problem was not fixed at all, I had the same problem. Parker and Sons came out again and we found out why $2,074 in repairs did not fix the problem. The problem was the thermostat not the recommended work. The new thermostat cost me another $200 after a managers discount. By the way I was assured by the technician that the Air Conditioner Unit that received the preventative repairs (that did not fix the problem I called Parker and Sons for), would work well for the foreseeable future. I asked him that question before I agree to pay for the service.This week on January 9, 2023 Parker and Sons made what they call a scheduled “maintenance call” that cost me $2,144.00 (including approximately $750.00 for two surge protectors), for a 3 year old air conditioner and the older unit that the technician on May 16, 2022. told me would be fine for the foreseeable future; after billing me $2,074 for repairs that did not solve the problem I called Parker and Sons for in the first place. Furthermore, the same technician advises in writing regarding the AC unit he repaired months (not years) ago in May 2022; “that repairs are discouraged due to system age, inefficiency and/or current overall condition”. This statement completely contradictory to what he said for repairs in made in May 2022 when I paid $2074 based on his recommendation. Then of course he offered me the opportunity to buy a new unit now, because prices are about to go up.As a person with no air conditioning experience and a senior citizen, I feel completely taken advantage of by the business practices I experienced with Parker and Sons. It appears that the maintenance program and service employees are really about upsales, employee bonus/sales commissions. Customers are not informed of the conflict of interest.I sent a communication to Parker and Sons directly about discussing and resolving this matter, and they did not respond.

Steve Hall

2 months ago

Jed put in the extra effort to temporarily make the repair & the exterior wall opening waterproof with precipitation in the pending forecast. He also took the time to help secure the exterior plumbing & hose bib, so that is a more solid installation. Thank you Jed!!!

Chandler Simpson

2 months ago

Parker & Sons are great, responsive, quick, and real. They informed us of what was actually going on with our A/C unlike several others that we've used in the past.

Cheryl Murray

2 months ago

Called Parker and Sons to replace my furnace, A/C, and water heater. Then as I went with a tankless water heater I also had them install a water softener/filter system. Chris, Josh, and Stein described everything priced out options and placed the orders even the rebate paperwork for APS and had installation scheduled for the next day. That was a busy "Parker party" day! Isaac, Troy, Claudis, Matthew, Omar and their teams did a great job. Worked Isaac and his team the hardest as replaced several faucets and fixed a leak in addition to installing the tankless water heater. Troy installed a new electrical outlet and solved a couple of lighting mysteries for me plus gave me some estimates on replacing my aging smoke detectors. Omar went above and beyond to insure that everything on my attic furnace was done properly and securely. All my questions were answered and all my interactions via phone and in person were professional and pleasant.

Lupe Molina

3 months ago

I called about a clogged toilet. The technician was here within a few hours and fixed the problem within 15 minutes! He was professional and friendly. I was impressed with his swiftness and efficiency. Thank you Dwayne Royal! ?

Philip Guzelf

2 months ago

The technician was very experienced and extremely professional. He worked very hard and made sure everything was working just as we needed. The work was done the same day and we are very happy with the work and the experience.

Karen Mason

a month ago

A nice couple of men installed a new Lennox HVAC system for me and they were professional and cleaned up after themselves. I appreciate their courtesy and cleanliness.

Hoang Van

4 months ago

Amazing service, I had to replace both HVAC units. The install was a tad under expectations, they missed some things. But they owned up to it and made everything right. THAT is the type of company you want to enter a life time warranty with. I am confident that they will also put their customers first and not take short cuts. At the end of the day, they will always make things right and prove to you why you should trust them.

Charles Renner

4 weeks ago

They were able to come in and complete my attempt to replace the cartridge in the Moen shower faucet without major problems.

Michael Moore

2 months ago

Arben did an exceptional job repairing a leak we had behind our shower wall. Additionally, he installed a new hose spigot, shut off valves under kitchen sink and kitchen faucet. Highly recommend ?

Bridget Sasenick

2 months ago

House Main Water Break-from placing the initial call to when technicians Marco & Seth arrived was 20 minutes, WOW!!! VERY Professional and curteous, knowledgable, gave plenty of options and explained everything they were doing. What Should have been a stressful situation, was made calm and pleasant due to your technicians. Thank you so much for everything. Will DEFINATELY be using Parker and Sons again.

Troy McGahey

a month ago

I'm giving it 2 stars, because at the end of the day, they did fine work, and got my tenants back up and running with hot water. But $4,000 for a 50 gallon gas water heater is highway robbery. My normal plumber was unavailable at the time, and tenant family of 8 needed hot water ASAP, so I was left without too many options.

Kelly Sutton

4 weeks ago

Rusty blade to be replaced to the tune of $1500.00 (turns out parts under warranty!), several no shows with too many "reasons" why, and finally they misplaced my $1500.00 prepay until we canceled and turned over to credit card company. I have now been reimbursed, but would not recommend this business.

Mark Burks

2 months ago

Called this morning because water heater was leaking. After checking out the water heater, it was determined Water Softener System not working. Richard Glauser responded quickly, checked the equipment, discovered the problem and fixed it promptly. Very professional knows what he is doing, and courteous. Thank You.

Darlene

2 months ago

Charles Plumb was knowledgeable, kind, patient and explained everything. He is now my go to choice. He also was fun with my friendly dog!

Brian Mcdowell

2 months ago

We ordered a new HVAC system. We also needed extra ductwork added to meet code. Nestor and Julian were on time and did a fantastic job, despite the heavy rain. Kudos to them.

Christopher Titus

a month ago

Matt was awesome and straight forward, finished the job kept me informed of all the work being done. There seems to be issues with scheduling but the tech Matt made up for the little short comings.

Jason Anderson

a month ago

Travis Johnson is the man. If you can request a technician, ask for him! Gave some great advice for our home improvement projects and was able to help us out the same day. Timely, professional, and cleaned up afterwards.

Kim Kaufman

a month ago

The tech was out here within a few hours and was thorough and fixed the issue. I’m so happy to have heat again. Highly recommend Parker & Sons. Great job by all!

Robert c Caro

3 months ago

First of all Thank you Parker&Sons &most of all Thank you for sending Chris too remove & replace rusted broken closet flangeChris truly did excellent work & if Parker&Sons do not mind my preference will be requesting Chris for future repairs. The office staff were great showing concernRespectfullyRobert

Brianna Young

4 months ago

I was very pleased with the service reps, Andrew and Paul, from Parker and Sons. They were courteous, helpful and efficient while installing my new water softener unit. They left the area clean and went over how to work the unit once they were done.

P Muhammad

2 months ago

Parker and Sons is one of the worst companies I ever belt with. On January 8th,my tankless water heater started linking and I called Parker and Son on the 9th. They came out and stated I needed a new water exchange and they will order the part. They ordered the part on the 9th, and it arrived at their facility on the 12th. Today is the 18th and I’m still waiting. They stated they have to locate the part. They also quoted me one price and now they are charging me $200.00 more. They have lost my business.Here is a copy of the delivery receipt.file:///var/mobile/Library/SMS/Attachments/9a/10/0061DC56-80ED-4DD4-9184-C306B97809AB/IMG_0092.jpg

Bee Dubs

4 weeks ago

Had our vents and HVAC cleaned. The team showed up right on time and we’re very professional and courteous. I would use them 100 more times if I had to.

Amruta Pitkar

2 months ago

Richard was very professional and fixed the issue quickly while he also replaced our RO filter. Best service.

Joan O'Neil

3 weeks ago

Service representative was very friendly and courteous and did a nice job of explaining what he was going to do before he started and made recommendations when he was finished. He seemed very knowledgeable too!

Brittany T

3 months ago

Where do I start...I am beyond impressed. During a home renovation project, I just so happened to puncture a water line with my nail gun...TWICE ??‍♀️ I didn't find until a couple hours later after returning home from dinner, that the floor was flooded. After listening for, finding and holding the hole for an hour after the main water shutoff wasnt working and realizing everything was closed and I had no further recourse, I called Parker and sons.Cue, STEVE!!!! He was there within 30 minutes (at MIDNIGHT!) and was the nicest, most knowledgeable helpful worker I have ever had the pleasure of coming across. He helped me to locate ANOTHER leak, fixed it on the spot and got me well on my way to showering off all my poor decisions, all without cutting into the newly installed shiplap wall. I cannot say enough nice things about him, if you have an emergency, Parker and sons (more specifically Steve with the viking hair) is the way to go. Thank you!

Glenn O

2 months ago

Water softener leak. Our techician, Daniel, wàs excellent. He was on time and was right on with the estimate. He was knowledgeable and polite. Highly recommend Daniel at Parker and Sons.

Paula Nelson

3 weeks ago

2 Visits were needed, one to diagnose and second to do repair. This meant 2 waiting times of 4 hours each. Service was done well but was pricey for the simple repair.

Toby Villalobos

2 months ago

Julian was an awesome help. Bought a townhouse and had a few issues with drips and broken shower fixtures. Julian installed everything very quickly and was very professional!

Kayla Martinez

a month ago

Great service thanks to Logan who also got help from Christian! They did great and made a great first impression and I’m glad I went with Parker & Son!

Joseph Michalides

2 months ago

Answered the phone quickly, and got to my house in about an hour. The service guy knew his craft and quickly fixed the ac unit. I am very happy

Elisabeth Thurber

2 months ago

I was very pleased with my customer service the young man explained everything to me so I understood what he was talking about I would recommend Parker and Son for sure the only thing I did like was the price I wish they could offer a senior discount

KONAGIRL41

a month ago

Took 3 calls to get someone to call me and my tenant about when they could come out but once they did I was very pleased with the techs knowledge and professionalism. I would use them again.

Angela Rogers Hesch

2 months ago

Chris Newberry was really professional and helpful. We had our repair done same day and he was able to refer a restoration company and also get them out same day. We would not hesitate to use Parker & Sons again. Very well done!

Shari Bintz

a month ago

Parker and Sons was an absolute pleasure to work with. All the guys were great, professional and knowledgeable. I will go back time and time again

Cindy Canonic

3 months ago

Our water heater went out. Called 10pm. Repairman came by 8:30am on Christmas Eve. Quick, professional, tidy.

Pat Cyll

3 weeks ago

Bob was great Arrived on time and Dx the problem and fixed it. Made sure there were no leaks. Very professional and took pride in his work

Evelyn Shrednik

3 months ago

I use Parker and Sons for all my plumbing in the house and around the outside...lol. They are exemplary in the HVAC industry.

Questfire

3 months ago

Old house, so bigger job than you would think. Plumber gave clear explanations, was patient w/ my bellyaching, did the large job expeditiously, w/ updates and explanations as he went along. Left the workspace surprisingly clean, and the problem solved. I’m poorer, but happy w/ my experience

Sandy Satterfield

3 months ago

Exceptional service. Tyler was terrific and efficiently completed the replacement of my outside lighting fixture. He was able to do all that was needed in an extremely efficient manner. He thoroughly explained how my new fixture works and set it all up and made sure I understood! Thank you, Tyler and Parker and Sons! This has been my family’s experience whenever we have needed Parker and Sons’ services.

maryann wever

3 weeks ago

Explains everything. Justin was very professional and nice. I've used parker and sons for 5 years and also told other people to use the services

Tommy 2 shoots

4 months ago

Troy Amstutz the electrician for parker and sons is A quality. Heis patient and works with you start to finish. He is one of the best, I am happy and overjoyed with all he did for me. Thank you Troy and Parker & Sons.

Tanase Petrenco

2 months ago

Great contractor very knowledgeable came on a Sunday morning early drove here around 45 minutes and did a great job with the repair there were a lot of problems very happy with him

Jacob Gonzalez

2 months ago

Last maintenance job I had with Parker's, the tech showed up a day early and asked me if my ac unit was on my roof. My house is a new ish build... And the next maintenance job I had they never showed up and denied any responsibility of the event. They even sent me a text days earlier about the window... I'll be cancelling my service.

Nadine Schmidt

a month ago

Water Softener System. Technician Richard Glauber was extremely respectful of property, polite, and clearly explained our system and what I need to do maintain it. I would highly recommend Parker and Sons as we use them for plumbing, HVAC, and water softener. Thank you Richard for your professionalism!

Katie hirose

a month ago

Ryan was very professional and friendly. Gave us options and completed the work in a timely manner. I would definitely recommend.

William Hutchinson

2 months ago

Great communication I was very pleased and honored to have Bodie Chavez as my installer he communicated very well as did the company first time user very pleased I highly recommend .he did a wonderful job he was very professional cleaned up very nice and was very thorough thank you Bodie for your professionalism. 5+? s

Kale Mata

2 years ago

Mitchell was extremely professional and efficient. He quoted the job and had it installed in 30 minutes the next day. Unbelievable service and quality work!! Will be using them again!

Jeff Mehaffey

2 weeks ago

I exposed a leak in the wall, called Parker & Sons, they scheduled an urgent service call, the technician arrived in short order, they were professional, courteous and personable.

Lynne Raisanen

2 months ago

Parker employee was very courteous and took time to explain the new air purifier he installed in our air handler.

Catherine Coverley

2 months ago

Jorge of Parker & Sons replaced one of our breakers. He was knowledgeable, efficient, & kind. Jorge answered all of my questions patiently & with grace. Five stars for Jorge!

Bonny Carpenter

3 months ago

Andrew Winovich was very knowledgeable and explained everything to me and schooled me on my electrical panel. He was professional, friendly just a great guy! Glad I no longer have the electrical issue.

Rob Carey

2 weeks ago

Isiaac and Anthony were great. Professional, fixed a tough problem, worked independently but kept me appropriately updated and informed, went back to get the right parts and fixed it all before noon on a Saturday.

Ron McLean

2 months ago

The crew from Parker & Son’s lead by Martin were fantastic. Very professional, clean and very knowledgeable. Thanks guys!

Joseph Anthony

a day ago

Dennis Supernaw, our technician, could not have been more expert, professional and personable; a very rarely found combination of attributes! Your TV advertising technician “ Joe” would be proud of Dennis!

Michael Anderson

2 weeks ago

Taz was amazing! He was able to diagnose and fix an issue that a competitor was unable to resolve. Highly recommend!

Susan Pendzinski

2 months ago

Tired to up sell me when I was in need of heat repair during cold spell. Told me no one could come out same day unless I joined the VIP membership. Called me back saying they could make it out same day even if I didn’t join the VIP membership. Tech eventually came at 8:20pm. He was very nice, fair and not pushy so it redeemed the guy I had spoken to earlier.

Carol Becker

4 months ago

Paul Schickel was 100% professional, personable and super qualified! He did a great job at a reasonable price. Thanks! We will call again if needed.

Gregg Mark

a week ago

Matt was pleasant and professional. He took time to answer my questions and addressed my concerns; he was patient in explaining what he was doing and it was obvious he knew his stuff.

Hendrick Naranjo

2 weeks ago

Has a water service line leak and Paul was able to take care of it the next day. Very profesional and made sure we were informed of every step.

Marion Glasford

a month ago

Jon:was my first point of contact…her gave estimate to repair or replace heat pump…he is very knowledgeable, polite and knew his business…wrote the contract, explained everything and I had a new unit and my home was heated in less than 24 hoursThe two men that removed the old unit / installed the new unit also knew their business, on time, polite, cleaned everything up…the entire job was smooth and effortless for meEverything was completed as promisedVery happy with Parker & Sons and the people they employe ?

Stevie G

4 months ago

Scammers, don’t do the monthly maintenance fee 11 dollars month they will never come out and they will lie and say they cancelled the subscription and keep charging you and when you call a customer service representative their computers are never working. Nothing wrong with the service men or people working there just the company is a scam. Beware. So they cancelled and reinstated me on their own.

Christi Kimbrough

2 months ago

Grant did a great job fixing my electrical panel (an upgrade). Thank you for your professional service!

Sue Stryker

3 months ago

The technician was great. Took care of the problem and explainedwhat was done. He tightened related connections. I had questions about other potential problems and created estimates for potential other work.

Mark C

a month ago

After two years of trying to trouble shoot with different companies, Tyler knew what he was doing and fixed the problem within an hour. Highly recommended.

Bob Warner

a month ago

Egzan did a thorough job of fixing the leaking pipe behind the wall where the water heater is located. He did a good job of explaining what was needed.

Tara Brown

3 months ago

The serviceman Mosies was quick, efficient and explained everything he was doing and also gave instructions on after care for our garbage disposal. We will definitely be using Parker & Sons moving forward..

Mike Smith

2 months ago

Had one of those "tune ups". Spoke with the tech about going into the attic and inspecting the air handler. Informed him that I had the doors and seams sealed with aluminum tape because they leaked air. Asked him to please reseal as the dust from the attic gets sucked into the air box and comes out the vents.A few months later I noticed a dust build-up on the ceiling vents. Went up into the attic and found he cut the tape and never resealed the air box. Another useless home depot contractor.

Ron Van Winkle

3 months ago

Everyone on this team in a professional. From the first person we spoke with to schedule our emergency service to Josh the technician who handled the issue in the field… outstanding company will use them again

Karen M. Schreiner

a month ago

July, 2022 - Parker & Sons responded on back to back days to replace a condenser on a 5 year old Lennox AC/Heat Pump unit. I chose the Maintenance/Service contract when it was first installed and am glad I did. All I paid was the $95 deductible fee and my A/C is restored. It is July, 2022 in Phoenix, AZ so you can imagine how important A/C is. ⭐️⭐️⭐️⭐️⭐️March, 2023 - P&S was here to retar a broken seal on the roofs unit. During a recent down pouring I had a small drip coming inside from the main duct on the roof as a result. Jovanny was proficient and professional retarring the pipe on the roof. ⭐️⭐️⭐️⭐️⭐️

Valerie Gossert

a year ago

FANTASTIC SERVICE!! Our service technician, Sam was on time, very professional and friendly. She gave our HVAC system a thorough inspection & complete maintenance. The indoor unit coils had gathered a large amount of dirt, despite our use of high quality filters that are changed out monthly. Sam completely cleaned the coils and they look new again! She's an excellent technician and Parker & Sons is a great company. We're glad to be part of the "Parker Family". We highly recommend Sam as well as Parker & Sons. Thank you for the awesome service! A+++

Erin Sorci

10 months ago

Parker and Sons is amazing. When our AC went out and we called our home warranty company and they couldn't get anyone out to see us for 5 days which is an outrageous amount of time to be without AC in Arizona. I called Parker and Sons and they were able to come out same day and get our AC back up and running. I even signed up for one of their programs that will do regular maintenance on our unit and gives us 10% off any other work we might need done with plumbing. I have canceled my home warranty because I am covered by Parker and Sons now!

John Yocopis

11 months ago

Last Friday I spent the morning at an Urgent Care because my wife was having trouble breathing. Saturday she was exhausted and asked me to turn on the AC to cool down the house and it shut right off. I tried turning the AC on a few more times then realized we had a problem. So I called Parker and Sons, and they were great! They were professional and scheduled a technician to come out the very next day. Sunday, the technician arrived. Chris was great! He was polite, professional and knowledgeable!e! He showed us pictures and videos of our unit and explained his diagnosis. He was very patient and answered all of our questions. He went over options with us ranging from repairing the unit to replacing it. We decided to replace the unit and we’re happy with the financing option we chose. The installation was scheduled for Wednesday and we were very pleased with the quick turn around. The installation technicians showed up as schedule. Ivan and Elijah were great! Again, very polite, professional and knowledgeable. They went over, in detail, how the installation was going to work. Upon completion, Ivan reviewed the work completed with me. showing me pictures of the installed unit. Again, showed patience as I asked questions about programming and using the new thermostat. From start to finish, we had a great experience and would highly recommend Parker and Sons without any hesitation! We had very little down time and a huge thank you to your entire team! Great work and great customer service service!

Tammy K

2 months ago

Daniel is a very pleasant professional. He is very detailed in his work and explanation of procedure. We will call on him again in the future.

CJ Mac

10 months ago

My service was excellent! I had water pressure problems, and at one point, just a trickle when I turned on the faucet. Dennis was very responsive and professional. He checked faucets and quickly diagnosed the issue. He replaced the water pressure regulator and adjusted the setting so I had much better water pressure than I've ever had in my house. Dennis informed me of everything and was so friendly explaining things! In less than one hour, my issue was resolved. Another great experience with Parker & Sons!

Doug Silhacek

10 months ago

Entire process was very good. Our tech was professional, polite, and knowledgeable. Because we were in a tight situation with A/C not working and temps hitting 110+, we had to get work done fast. Pretty sure we could have found a less expensive company but it would have taken time that we didn't have. Pleased with the promptness and professionalism.

Steve Dulley

a month ago

Jonathan was a professional and took real great care of the maintenance needs we needed taken care of. Very highly recommended.

Jonathan Kalman

a year ago

Wow. These guys get it about service. Parker and Sons delivered on everything. Great communication, on time. I was lucky and got CODY as my technician. This young man is polite, respectful, highly skilled technically, and went above and beyond in service delivery. Next time I call I’ll be asking if Cody is available. Parker is lucky to have him. And Jason in scheduling was very helpful as well. All around experience blew away my expectations. That is rare these days.

I am Jim Smith

8 months ago

Unfortunately we did not use Parker and Sons as their price was almost twice of the company we used. I received a significant veteran discount which was part of the deal. Since we are selling, we wouldn't recoup the investment and the new owners will still have an AC with a warranty. That being said, everyone was extremely kind and professional. Marco was extremely attentive and thorough along with being a nice person and on time. They arrived the next day as opposed to Goettl which was a 8 days out (we didn't use them). Everyone was so nice and helpful, I wish money wasn't an object. I do believe in their quality, it just wasn't what we needed at the time. Thank you for everything though and when we get our new home and need AC help, we will call Parker and Sons for our forever home.

Ron Dobbin

3 weeks ago

James was very professional and knowledgeable. His customer service was excellent as he was always letting me know where the job was at and what to expect next.

Terri Dunivan

11 months ago

Cameron was my service technician. He was thorough. Cameron was personable and a joy to work with. The office personnel were also a pleasure to talk to on the phone . The company offers a slick deal for semi annual service calls. I was very pleased with my experience with Parker and Sons. Thank you.

Vic Barber

4 weeks ago

I have been using Parker and Sons for several years. They are very professional and always arrive on time. I have always been very pleased with the service that I have received from them

Jason G

2 months ago

Full supply line replacement from street to house started at 8:30 done by 4:30 including bore drilling. These guys were A+ on this one. Could have been a long weekend without water. Thanks!

jt Jdd

a year ago

We had an 18 year old system in our home and in AZ that’s a ticking time bomb. We decided to go with P&S to get them replaced and it’s been a pain ever since. We haven’t had so much trouble with A/C units in our lives since we’ve had them install one. They’ve been back multiple times with problems. The A/C unit gave out on us during the summer and while we were on vacation. Good thing the smart thermostat was working so we could be notified that our house was at 98 degrees. Took a few days to get that repaired. Sounded like shoddy workmanship since the install guys pinched a wire to the upstairs thermostat. They shorted out a thermostat and had to replace that. While they were there they mentioned that they’ll have to come back to finish the install on the furnace since the install guys didn’t finish. This was only 3 months into a brand new system. 7 months later it’s cold so we turned the furnace on and the upstairs fills with smoke and the smoke alarms are going off. We live in an older neighborhood and there are quite a few older systems around. P&S is not getting any new customers out here since the neighbors have seen P&S at our house for the 4th time in 9 months. Bad install apparently. Wonder if we got some lemons or the install team was on drugs during the install. Not sure what’s up but only two stars from us. Looks like we got all the Melvins at our house to do this install.P.S. the picture is the kind of workmanship you can expect

Markquise Simmons

a year ago

Had a new water heater installed including the flex lines and they did it fast and efficiently. They provided great service, had a great experience, and learned a lot. Very pricey tho! I paid $2300.

Wayne Naponelli

4 months ago

Julian arrived at my house in 15 minutes and completed my shower cartridge replacement in less than an hour... He was awesome. I will be using Parker and Son's in the future for all of my future needs

Jessica Thompson

3 months ago

Barry was very knowledgeable. I actually found Parker and Sons does this service by accident. Did not know they provided electrical service. I would totally recommend to anyone.

Phoenix Security LLC

10 months ago

The 2 gentlemen that were sent to my house to install the new AC were very professional I would always recommend them to my friends and family I had a very good experience ordering the system and working with the company if I can give more then 5* they would get them

jesska mann

8 months ago

Parker&Sons is a dependable company. They are largely staffed which means if your AC breaks they'll make it out. They offer exceptional warranties you won't find with other companies. Their employees are dedicated to providing quality service and solutions to meet your needs. They also have a quick turn around time for installs. If you're looking to make the right choice when investing in the comfort of your home in AZ they're simply the best!

Rachel Vecseri

8 months ago

The technicians and staff with Parker & Sons are punctual, experienced, and attentive. They offer many services and multiple options for repair/replacement when needed. I received communication throughout the process, including reminder calls. I just started the maintenance program and plan to be a part of the Parker & Sons family for as long as I live in Arizona.

Becky Esparza

7 months ago

Matthew Pennington was an excellent tech! Not only was he right on time, he was honest and did not try to sell us services we didn't need. He was friendly and, very knowledgeable. Matthew is an asset to Parker and Sons. Would definitely use this business again!

Mitchell Ruiz

11 months ago

Parker and sons service technicians arrived on time as scheduled. They were very courteous and professional. They inspected the sump pump and determined the sump pump was not functioning . They immediately gave me an estimate of the cost to replace the sump pump. I reviewed the estimate and agreed to have them replace the sump pump and alarm. They got to work and finished the job in a relatively short time. They removed all the defective parts and cleaned up the work area when they finished the job. Once they completed their job they showed me what they did and explained to me how the equipment worked. They ran various checks on the system to ensure it was properly installed and working. I thanked them for doing an excellent job and would definitely use them again.

F S

a year ago

TOO BIG TO CARE!They replaced my hvac through Costco.I repaired the first roof water leak myself.They were the only contractors on my new asphalt shingle roof.I requested them to repair the ripped shingles and re-route the drain line so as to not have a white piece of pvc pipe running down the roof so it did not look so, LACKING IN PRIDE OF CRAFTSMANSHIP; and instead attach the drain to the existing drain line, I was told someone else would have to look at the ripped shingles. They did re-route the drain and tarred over the (2) new holes in the new roof, in so doing caused yet another water leak on the existing drain line in the roof. I patched this one myself also and canceled the followup visit to Repair the ripped shingles, as it was apparent to me anytime they are on my roof I must inspect the attic at the next Rain and Repair the leak myself. I eventually tarred over the ripped shingles myself as they had already tarred over all the un-necessary penetrations they put in my new roof and assumed that was there standard of craftsmanship.During the initial install they removed the elbow with a Sledge Hammer, causing such noise and vibration throughout the house I offered to let them use my cutting tools so as to not damage other ares in the house. Now when the unit runs you hear vibrations throughout the house. The ceiling in the living room has a crack, yet I am done with these guys.I was supposed to get a $200 rebate from APS 8-12 weeks after installation. After numerous calls now being 14 weeks later, still no check.I fed and tipped all workers that came to the house, and this is what I get for the close to $10,000 I paid.I would suggest Costco dis-associate themselves from this company.

Peter Garcia

a month ago

He did an outstanding job in my home and I'm sorry if I can't remember his name, but he was an excellent technician, thanks for your help.

Keaton Bingham

8 months ago

Parker and sons did an excellent job with my garage cabinets. Everything from design to scheduling to install. highly highly recommended.

Stevan Sanchez

7 months ago

I was very pleased with the service and professionalism I received from Isaac at Parker & Sons. He was on time, respectful, and did a great job fixing my plumbing issue. He took the time to explain everything and answered all my questions. Very satisfied with the service provided!

Tom Parkinson

9 months ago

I was happy that Parker and son's arrived in an emergency situation so quickly. You can count on that. You can also count on it costing you $$$$. I had an issue with my water heater that was on the verge of failure. It was leaking and about to burst. I turned it all off that night and called Parker who arrived the following afternoon. Happy with the service and time frame but my water heater cost me 3400.00 to be replaced. Standard 40 gallon unit you can purchase at 800-1200 at home Depot. When I asked the plumber what the breakdown was for labor and unit cost he simply told me that is the price. I paid extra for the 10 year warranty. Even with the additional fee for the extra warranty I still paid more 2k for a 2 hour job. They caught me with my pants around my ankles as I was desperate for the fix and he arrived with it in his truck. I should have been on top of it and fixed it myself but the emergency didn't allow that. They got me.

Krystie Zarlin

9 months ago

My service tech as Angel. He installed the drinking water system under our sink to include alkaline for our water. Excellent job. We had Angel come back and upgrade the installation of our Soft Water system purchased elsewhere. He was on time, the upgrade looks amazing and thorough. He finished by explaining everything he upgraded. We will use Parker & Sons for all our home needs.

Brent Fenske

8 months ago

My AC was not running. The following day I also had a problem with lights flickering or not going on. Raymond Vallejo was my tech. He arrived when he said he would and was very pleasant and professional. The unstable power was due to a connection in the breaker box. The AC needed a new controller and starter. From the time he came to the house it was 20 minutes at the most for him to fix breaker box and install the AC parts. Everything works fine and I was impressed with his speed and efficiency. I would highly recommend him and Parker & Sons.

James Sanchez

a month ago

The company did a great job fixing a hot water leak in the wall.

Murray Inman

7 months ago

Our tech Matt S. was friendly and very professional. He communicated his plan before starting and what his findings were. He gave us several options to consider and they were very reasonable. I appreciate that they answer the phone any time you call. We found our go to company.

Amy Gwisdalla

7 months ago

Our techs today were Ivan & Rod, who was just starting the apprenticeship program. Both gentlemen were very polite, professional & took the time to actually listen to the problem we were experiencing. They flushed the system out & replaced our wall valve & supply line. I was very glad that it was not an under the house pipe issue!They even came back with a Korky part that my hubby had just bought yesterday & had wanted to keep...thanks so much guys!Parker & Sons has helped us several times...everybody from the office employees to the techs that come out are always kind, professional & 100% customer focused. We have, & will continue to recommend this company to family & friends.Thanks to All!!John & Amy

Rene Kyl

9 months ago

Dave at Parker and Sons came to my rescue. I woke up with a rainstorm in my living room after a pipe burst upstairs. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He was absolutely correct. Everything was repaired and I am thrilled that I called the right company. The repair cost was a fraction of what I thought it would be. Parker & Sons brought calm to the storm. I highly recommend.

Kay Chattin

8 months ago

Our tech Ian was awesome. He quickly fixed the problem better than original. Repair is clean and complete. He made sure I knew what he was doing and offered ideas on getting proper remediation of the water damage. He was kind to my elderly mother in law who is quite a talker. Whatever he is being paid raise it. He's the guy that will make sure people choose your company for help. I appreciate the work he did and the manner in which he did it.

Susan Nixon

8 months ago

I have used Parker and Sons in the past for electrical work and I’ve always been happy. This time I needed plumbing work done. I love the ease of booking appointments online. The tech called when he was on his way. He was professional yet friendly. I thought pricing was fair. Very happy with Parker and Sons

Danielle Reagan

9 months ago

We were so thankful for Parker and Sons who came to replace our thermostat! We discovered that the wiring on our Day and Night A/C and Heating systems were not compatible with normal thermostats and had to call Parker and Sons to come out. Thankfully they didn't charge any extra for a weekend call and the service call fee was waived with the repairs. Luis was very professional and helpful and completed the repairs in a timely manner. They even offer a military discount! We will absolutely use this company in the future!

Tamra Wyman

8 months ago

We had an main plumbing line emergency this morning and Parker and Sons got someone out immediately. Royce Christiansen was our technician and he did a great job. He was quick and efficient and got a major repair fixed quickly and got out water turned back on in a matter of a few hours. We appreciate his experience and hard work.

John Autore

8 months ago

Parker & Sons REPAIRMAN Jonathan Brown called and showed up quickly on a very AZ summer day, inspected my cooling/heating roof problem, and quickly figured out why my COOLER was dead in the water. He explained the issues/my options, replaced my fuses, added 2 lbs of the newer refrigerant, and got everything back up and running ... on a very HOT day in short order. It was nice to know .... I now had a PROFESSIONAL that I could count on for emergencies and can call again. A few years back, my father had issues with the garage gas heater leaking badly, and Parker & Sons got our water heater quickly replaced, and added the now required "code compliant platform" to sit on. I was was equally pleased, that I went back on 7-21-2022 to PARKER .... and their cooler pro Jonathon was quick, efficient, knowledgeable, and trained to fix the new COOLING ISSUES, as well as answer my questions.

levergun

8 months ago

Had our central air completely replaced today (we knew it was bad). Jesus and Isaac were on time and didn't stop until the job was done. They were competent as well as polite and tidy. Overall a GREAT experience. I would recommend Parker an Sons highly.

Thomas T

2 months ago

Got here fast to fix leak fast in water softener. Cost was higher than expected but that’s true of every home repair / improvement.

Julia Apodaca

10 months ago

After my ac went down and would not cool the house. I knew that it was beyond fixing. I called Parker and Sons. I scheduled the soonest appointment 10am next day (it was 9pm at night) to buy a new one. Sales rep: Josh S. came out and talked to me about my options and helped me get financing and set me up with installation for the next day! Davien and Randy Came out first thing in the morning ! They were very friendly and professional. Did a wonderful job! I had the best experience with Parker and Sons because of their team. I will definitely recommend as they made a painful experience into a good one.

Justin Marsh

5 months ago

Logan did an amazing job. He removed our water softener so we could have our garage flooring resurfaced. He cleaned up the old plumbing and removed the soldering replacing it with crimped connections. Looks better than new. He also fixed leaks we had on the water softener.I would highly recommend Logan for all your plumbing needs.

Bill Durrenberger

8 months ago

Our technician, Mark, was the best. He was professional, courteous, timely, and knowledgeable. He was at our house for about an hour and had the job done. Although it wasn’t the easiest job, I felt the price, which is not set by him, was a bit high. I agreed to it but felt it was high I would recommend this company

Ray Boyer

7 months ago

Repairman was great/personable. Diagnosed a bad thermostat. The only one he SAID he had???(I'm sure that was company policy) was over $400.00!!!!!! OK-so it is over 100 degrees in my house and I am 84 years old. They REALLY have you over a barrel at that point and they know it--SO WHAT ARE YOUR OPTIONS??? So, to get my air working on a very hot day I paid for that thermostat...WHAT A RIP OFF!! Do NOT use this company.ATTENTION: A member of this company contacted me immediately after I posted this comment. She was very apologetic about my experience and went to great lengths to make me feel better about the situation. I was given assurance that the matter of more (thermostats) options being on their trucks AND a refund of part of the charges. She/they were great in reaching out to me and addressing this problem. I will definitely give them another chance if I need their services in the future. Thank You.

Tricia Carson

7 months ago

I had a RO drinking water system and water softener installed. The two young men (Richard and Julian) did an outstanding job. Very professional and went above and beyond the expected. I will continue to use and highly recommend them. I just really appreciated the kind and professional technicians. Outstanding!!!

Jason Nealson

8 months ago

Jeff Baker came to our house to give us a quote on a water softening system. He was on time and he was knowledgeable. More importantly he was kind. He was patient with the questions my wife, Monique and I had for him. If the next person is lucky enough to be scheduled with Jeff, it will feel like a visit with a friend. Monique and I are looking forward to next week when the system will be installed!Update.We just got our water softener and reverse osmosis system installed. Adam Rohn could not have been more professional. He answered most of our questions before we ask them. And he was very polite, did a great job on his installation. He went above and beyond. I would highly recommend Parker and sons and their team of professionals.

Diana Miller

8 months ago

After first contacting another company that we have used for over 8 years, and paid over $16,000 for services, I was informed that it would be at least 5 days before they could come and repair my air conditioning.Parker & Sons we’re able to get me service in less than 24 hours!Very professional and courteous, quoted and did work immediately.Thank you Parker & Sons! You now have a new loyal customer.

Elizabeth Harper

7 months ago

Tobin, was so professional quick at diagnosing my issue. He was so humble. I was amazed at his timeliness, effectiveness on the time it took him to diagnose the issue. I was impressed with the fact he knew exactly where to go. I know he is a professional, however, you do not get that service everywhere.I am sold on Parker& Sons. This was my first time using Parker& sons. After my experience with Tobin. It definitely will not be my last.

Matt F

a year ago

What a bunch of CROOKS!!!! Free Estimate is also highly inaccurate. They came out to fix a leaking leaking bathroom sinks. I turned the water off awhile ago because it was dripping. The guy came out and didn't even turn the sinks on to see why it was leaking. He just said I needed to replace these???! Then asked if I was interested in a water softener. He quoted me $3300.00 to replace 4 bathroom faucets. Then charged me $79.00 to come out and try to upsell me. What a great business plan to send a sales person out to try and sell you then charge the customer for that. Go to lowes for this. I can buy 4 new faucets and have them install it for less than what they wanted to charge for one faucet.

Greg Flachman

8 months ago

They were very responsive showing up within an hour of my call. Daniel was very courteous, professional and knowledgeable and explained multiple solutions and estimates to fixing my leak and completed the repair quickly. Excellent service! I would highly recommend Parker & Sons!

Sebastian Rendon

8 months ago

Travis Rayburn #2822 helped us out and was amazing!! He was SO professional and answered ALL of our questions. He walked us through everything he was doing and gave us quotes for other repairs so we could know ahead of time how much something else would cost. He was so nice and even wore shoe protectors in the house to keep it clean. Amazing service and made us feel like he cared during a crisis!

Dora Austin

10 months ago

Jon Brown was our service technician. He was professional, knowledgeable and had the needs of my family in mind throughout his service call. Repairs to our 14 year old A/C system were no longer recommended. Jon worked with me to purchase a new system that will meet my family’s needs for years to come. He also insured that I got the discounts I was entitled too and would be installed the following day. Excellent!The installation team lead by Caleb was on time, kept me informed about what they were doing, completely the job in a timely way and a did a good job cleaning up before finishing the job.

Cindy Shantz

7 months ago

Parker & Son’s did a fantastic job replacing my complete heating/cooling system on a holiday weekend. They were prompt, respectful, and finished the job in 7 hours.From the time my air conditioning quit to the time it was running again was less than 48 hours in 105+degree heat. The cost was less than competitor offers.I will definitely call them again for any heating/cooling or electrical work that I need done.

Nikkita Dinnella

8 months ago

My garbage disposal stopped worked so I requested a free consultation. The dispatcher was kind and friendly. The technician arrived on time which was fantastic since it was scheduled the same day.The technician quoted me $600-900 after taking less than a minute to determine the cause of the problem. I told him I’d have to talk to my boyfriend first. Our power went out today with the bad weather and when it came back on, the disposal was working again. I now question the plumbing skills of that technician. It was obvious he cared more about getting money than properly diagnosing and fixing problems.

Cabrina Smith

9 months ago

We called Parker and Sons on a Saturday morning and this is our experience.We had a leak from an upstairs bathroom pipe that leaked into our downstairs hallway, creating a balloon of water in the ceiling. We were able to take down the dry wall and find the leak.We made the call to Parker and Sons around 10a.m. and were warned that we had an open appointment for the day ( it could take to 7 pm for a tech). Not 20 minutes later Lance called and said he would be at our house in 30 minutes.He was very honest, respectful, and cared about our needs. He repaired the leak in less than 1 hour and tightened a sink faucet (one I had plans to tighten) without hesitation or cost.This was the best service I have had ever on an emergency call and for under $400, I couldn't be happier.

Everilla Richey

2 weeks ago

Bodie Chavez was the technician. He was very nice & polite. Did a great job.

Jane Smith

6 months ago

I set up an appointment well in advance with a technician for a simple job. I drove down from Northern AZ to Phoenix to be available for the window of time I was scheduled for. After a few hours of waiting they texted me and said they'd need to reschedule due to technician running late at previous job. I called and explained i drove from northern AZ for this appointment. They then assured me a technician would come out even if later than the scheduled time. I was agreeable to that. I called again after the appointment time had passed and they told me technician was taking a quick dinner break and running behind but would show up soon. Now it's almost 2 hours after the 6 hour window they scheduled and they said they aren't coming out today. What a waste. I do not recommend this company to anyone. Find a better company with reliable technicians, schedulers and better service. One star was generous, but there wasn't an option for 0 stars.

Michelle Dent

9 months ago

We needed a full plumbing drainage installation - redo our plumbing and put it under the house. It was a huge project and a bit overwhelming. The Parker and Son's team was great and did an excellent job explaining our options and helping to alleviate some of the stress that comes along with a house remodel. The team was professional, always on time and transparent throughout the process if any problems came up. They also did an amazing job cleaning up when they were done which was really impressive considering how much dirt was involved with all the trenches they had to dig. Overall, we were very happy with the team - Justin, Daniel, Jose and the rest of the team were all awesome!

Amy K

7 months ago

I've had 4 other A/C repair companies out for service over the last 3 years and they were all awful! Needless to say, when we had to call for another repair, I was skeptical. We called Parker & Sons and immediately, my worries were set at ease. They were able to come to us 2 days after I called (it wasn't an emergency). The techs were incredibly knowledgeable, respectful of our home, and above all, honest. We were presented options and never pressured to accept anything we didn't need/couldn't afford.I'm looking forward to using them again for the monthly maintenance of our AC unit. Highly recommend!!

Rachel Lee

7 months ago

The team was so incredibly professional. They did wonderful work (which is hard to do with a girl like me)! My chandeliers look absolutely beautiful! They were more expensive than others, by a mile, but they went out of their way to make sure everything was perfect! Would highly recommend and hire again in a heartbeat.

Thomas Powers

2 months ago

Water Softner stopped working. Call to Parker and sons. A tech came out in about an hour. Gave an estimate and scheduled repair for a couple days later. On time, repair completed and for less than estimate.

Linda Becker

9 months ago

We had an emergency in July in AZ. We've been happy customers for several years. We had no cool air in 114 degree summer weather. They made time for us. So very much appreciated.Thank you Parker n Sons, L. Becker

Yshurun Ayly

7 months ago

My initial call for emergency service was good. They were helpful and curteous. Michael C. showed up was very professional. He performed all work on time and in a very quality manner. I wish I used them before. We will be using Parker & Sons again in the future. Thanks Michael.

Laila Syed

10 months ago

Parker and son’s is a little on the expensive side, but solid workmanship, experience, professional employees, with a high level of skills and knowledge that warranty their work is worth it. You get what you pay for! Darrell was our plumber and he is awesome! He is friendly, professional, and did a great job. Would definitely request him again if we need anything in the near future!

juan sanchez

9 months ago

Everything was fantastic from start to finish. Very professional and courteous. I would highly recommend Parker and Sons.

Nick Bradshaw

7 months ago

In my experiences using Parker I've found their service and service people to be tremendous help and easy to deal with. They always provide different level and price of solutions. I feel they are open and honest about repairs needed and I would recommend them to anyone in need.

Chris Waldrop

5 months ago

Tech was on time and did a great job. For how big of a company you are your prices are WAY high. Maybe fix that and I’d be your number one fan. I understand overhead but you should get better rates on material so you can pass those savings onto the customer. I spent 300-600 more with you vs a smaller company. Be the Amazon of AZ

Alba Quijano

7 months ago

Tried to charge me $6k to repair my AC for a $1,200 repair. Asked how much for a new unit and they quoted me $18k for my small house. Sales guy tried over complicating the explanation when he saw no man around and I felt they tried to take advantage. Called someone else and had a much better experience where they didn’t try to rip me off.

Tricia Rodriguez

9 months ago

Tyler was an excellent technician. Very knowledgeable and very helpful. He showed up in a reasonable amount of time and let us know when he was on his way. We would recommend Parker and Sons to someone looking for AC or other services.

Davy Houck

8 months ago

I called at about 8:30 AM, Tim arrived in less than 2 hrs. Replaced & upgraded outside hose bib,pressure relief valve& repiped inside washer valves& lines. Did an outstanding job on a hot& humid day. I recommend them for any plumbing job& AC as well.

Angelika Faust

6 months ago

The technician was helpful and very informative. He diagnosed the problem that my mom was having with her kitchen lights and took care of the problem. He replaced her lights with LED lights, and the cost was reasonable. My mom was very pleased with his work. He did a good job ?

kevin field

7 months ago

We called with a leaking main line going to our sprinkler system. James Wallace was there within 2 hours and fixed the issue professionally. We decided to reroute our main feed line to avoid the roots from a large cactus. We will be using James again next time we need a professional plumber. A job well done!

Amber Grady-Fuller

a month ago

They fixed some things with my A/C. It was a bit expensive, but they took pictures and took plenty of time to explain the issues. It's just a bit overwhelming to be thrown so many "issues" at once with only expensive and temporary solutions proposed. I'll see if this is an ongoing pattern or if it is just a one time thing in time.if it continues to always be major issues I may try some other options.

Cierra Carrico

8 months ago

So far so good! I've called Parker and Sons twice now - once was for a plumbing issue. Next for an estimate on water softener. Very happy with the gentleman who helped me with both items, as well as the office staff I've spoken to when I've called. Will continue to use this company for future needs within their scope!:)

Greg Kaspar

10 months ago

Called at 6pm because AC was not working. Service tech scheduled for midnight arrival. Louie, the service tech, called at 10pm to determine if this was an emergency, if so, he would come out between midnight and 2am to diagnose. I indicated that it could wait until the morning and Louie scheduled us for 7am. After thoroughly diagnosing the problem, we determined that the age of the system (30 years old) did not warrant the cost of repair so we scheduled the sales rep, Eddie Sandoval, for later in the day. Eddie came, reviewed our options and we scheduled the installation for Tuesday. He called back later in the day and informed us that a team was available on Monday to perform the installation. We were instructed on how to limp along until Monday and told that if the system failed completely and we needed a portable AC to hold us over that one would be available.The entire experience was fast and efficient. No high pressure. Louie and Eddie were courteous and professional at all times.I will write a separate review of the installation.

Dawn Burke

5 months ago

Update from previous rating: well it only took 4 different people to come to the house to figure out what had to happen to stop my floor from trying to erupt! Today 10/26, more than a month later, a supervisor finally came out to check on the issue, it was a quick fix, and certainly not worth all the aggrevation, but they did finally stand behind their word to make things right. This was my original post: I have been waiting for more than a week to find out why a manufactured home does not fit their standards for some of their services. It was good enough for them to install a 10,000 dollar unit, but my floor now rises because they tell me that it was installed wrong five years ago, even though it NEVER happened in that time. I also found out after the fact that my 10 year warranty does not cover labor, which is also an option I was never presented. I am hoping they come up with a solution, or I may need to pursue other options.

Erlin Clarke

10 months ago

Our AC technician was very professional. He is knowledgeable of his job. He explained everything to us using details. Even after he got to the root caus of the problem, he stuck around for another 20 minutes to ensure all was well with our AC unit and answered all of our questions. He was very efficient in his troubleshooting technique. I am very impressed with the service i received from Parker and Sons and would recommend them to all. Overall great buisness.

sirwestly williams

2 months ago

Steven was very professional and knowledgeable. He was able to explain the problem and fix the issue very quickly. I HIGHLY recommended him!!!

Keri White

7 months ago

I scheduled an appointment with Parker and son's for next day service and I'm so glad I did. Alex was knowledgeable, professional and on time!! Our issue was fixed promptly. I will be calling Parker and son's for future HVAC needs!!

flonnie williams

5 months ago

Hunter came and replaced a part on my air-conditioning unit. It had really rained hard, so he came in and did the in side work andwent back outside to finish up after I let him see my papers on the unit. Very respectfully he explained what he was doing. I love that. I would like for him to come out for my next year's checkup. Thanks ? so much for your service.

B.J. Gregoire

7 months ago

Curtis Man from Parker and Sons was very professional and knowledgeable and sold us immediately. Daniel and Isaac were our team of installers. Worked well together and and we received a top Notch install. Would definitely recommend this team.

Audrey Atherton

8 months ago

My AC had a major failure and when I called, they sent Eddie out the next morning. He was amazing and got us financed for a new unit at a very affordable payment. Being without AC in Mesa is unbearable. Ivan and his apprentice Came to install and I can’t say enough. They were amazing! Thank you everyone at Parker & Sons for making our lives better.

maranda rowland

8 months ago

Start to finish, Justin, Bret, Austin and Zeke were a professional and polite crew. These guys did a large amount of work in a reasonable time frame. They arrived on time and left ZERO mess. They gave me options, listened to my concerns and finished my water filtration system and I was able to use it same day. Highly recommend Parker and Sons, we will for sure call them for any other future house/water needs.

Myrna Horton

8 months ago

I had a reverse osmosis system installed and connected to my refrigerator to get usable ice cubes. This system, that provides filtration for good clean clear water is not simple to install. The two plumbers involved were professional and informative making this expense seem worth while and I love my ice cubes and drinking water. What a difference!

Brenda Young

a month ago

Russell Greene was great would call on him again. He solved our no hot water

problem. Thank u Brenda

Courtney Van Wagoner

2 months ago

Extremely thoughtful and kind service, he took the time to explain what went wrong and was very personable. We felt comfortable with him in our home and would call back if we need anything in the future

Natalie Simon

a month ago

Technician Caleb went above and beyond. Very kind and courteous. Would highly recommend.

Katie Price

5 months ago

I have used Parker and Sons for tune ups on my old AC, then purchased a new AC. They were more than accommodating to my schedule when I needed it installed on a day they don’t normally install. Great service, and Tina in the office is the best!

Stacie Jones

6 months ago

My A/C unit went out and I went online at 4 am and got an appt for a technician to come out the same day for repairs! The tech was awesome, he fixed the unit and explained my options to me. Due to the age of the A/C unit and because we had already talked about replacing the unit soon, we decided to just use Parker and Sons to install a new unit and fix some of our ducting issues. They were able to schedule and get the new install team out the next day!! The cost of the repairs that day was deducted from the cost of the new unit and we are very pleased with this company. I am unsure about costs, I chose not to compare pricing, I knew this company was fast, responsive and reliable, so I went ahead with them. Now my house is cool as ice, and my hot spot has since been fixed with the ducting repairs they did dame day. Definitely recommend calling them for all your A/C needs!

John Croushore

7 months ago

The technician was very prompt in responding to my r/o water system leak. I found him to be very personable and helpful in trying to resolve my problem. He, however, appeared a wee bit inexperienced and he didn’t provide the most economical solutions. A second opinion by another more experienced plumber gave me more economical answers. If you need a quick response and cost is not an issue, they’re a good company to seek.

Tomi Milliron

9 months ago

I am brand new to AJ. Owned my place for just 5 months. Yesterday my AC went down. Not good in this area. I remembered hearing Parker and Sons commercials so I called them. Put on a stand by appointment. This morning, tech was here before I knew it. This was a owners oppsie was a blessing in Disguise! I had cut through the thermostat wiring. But he found problems with my unit that really could have cost me big money in a very short time frame. Reconnected the wires fixed the blown parts and we are back up and running. So nice to work with true pros!! I highly recommend Parker and Sons!!

Susan Thomas

3 months ago

I was very pleased with this company. They were very responsive and professional and reasonably priced. And they showed up promptly, which almost never happens these days!

Jackie Jozwiak

5 months ago

We have had our AC replaced and maintained by P&S, drywall repair, and now plumbing. We have been very happy with the follow up, response times, and service provided with all of the above. I will continue to use them and highly recommend them!

Stephen Scott

2 years ago

It may not have been Melvin, but it definitely was Moe and Curly. P&S replaced my A/C several years back, and the install was shoddy at best. The attached pictures paint a vivid story. In addition to the issues displayed in the pictures, a second return vent was installed in the living room, leaving a large drywall crack next to it. The second return does not work anyways since the return duct work was incorrectly hung in the attic. Not sure what went wrong with the unit during install, but it rattles loud at startup, like a kid rattling a box of rocks. Calling a tech didn't do any good; he pretended not to hear the noise that even my next door neighbors can hear with their windows shut. Truly, Melvin would be a step up. Update: I recently completed a thorough home home renovation, which included hiring an AC engineer to update all ductwork, registers, returns, etc. He confirmed that P&S had completed a botched job, including installing the incorrect roof jack, sub-standard Y connector, sealing the removed evap cooler incorrectly, and several major leaks in collars and ducts. After the re-work, there is a night and day difference. Our AC is noticeably more efficient. Sadly, the unit still rattles at startup (defective condenser fan motor) to remind us of a bad decision made years ago.

Matt W

6 months ago

Had Parker and sons come out this morning after my AC unit stopped blowing cold air. Not a good thing in Phoenix when we are having 100 degree plus days still in September. I am a “Preferred member” so I was hoping that would get someone to my place quicker than normal. Called at 10pm and they were out at 9am so that was a relief and refreshing to see. Cesar was very nice, professional, and quickly diagnosed the issue. I have no issues with Cesar as he was everything you would want in a service person coming out to your home. However, I was told my AC safety switch was the issue and it would be $500 dollars to fix. I quickly looked up the part cost and saw that you could get one for under $50 and that it could be installed in an hour or so. The $500 seemed very expensive but it was getting hotter by the minute in our home and I didn’t have the energy to argue the matter so I gave him the go ahead to fix it. He fixed it in half an hour and we were then back to feeling cold air.So, the response time, the technician Cesar, and how quick they were able to have us comfortable again we’re excellent. I would expect this as a “Preferred customer” but it was still nice to see. However, I feel taken advantage of in that I had to pay $500 for a $35-$50 part and a half hour of labor (that’s like a $800-$900 an hour equivalent labor cost!!!) Cesar was kind enough to waive the $79 trip fee as he could see that I was a little irritated at the cost (once again Cesar being awesome). He seemed even a little embarrassed at how much this cost me for such a cheap part and easy install. Don’t get me wrong, company’s need to make a profit and with how good they were in the other departments I was prepared to pay more for that level of service. However the cost for this $35-$50 part and 30 mins of labor felt obscene.I don’t mind paying big $$$ for big repairs on cars or big ticket items when things go wrong. I don’t mind paying a little more for quality and service. I don‘t believe in buying just whatever is cheapest. And, I also am not the type of person who even leaves reviews like this…I have only really ever left positive reviews when a company has done really good quality work or their employee did an awesome job. However, I needed to leave a negative review here as I feel that I was taken advantage of by Parker and Sons during a time that I really had no other options. What was I going to do? Tell them to not fix it so that I could shop around for a few days while my fiancée, our pets and I are extremely uncomfortable sitting in a 90 degree house? Of course not.I don’t know if there is a definition for this kind of excessive overcharging and taking advantage of customers financially during times they are without other options. Whatever it is called it sure doesn’t feel good to be on the wrong end of it. This is not what you want in a service provider who AZ families depend on for safety and comfort during the summer months. Hopefully, this review will make others think twice before calling them. However, if you want great service, prompt attention, awesome technicians and don’t care about being excessively overcharged, then you’ll probably love Parker and Sons! If this is how Parker and Sons treats their “Preferred Customers” (from a cost standpoint), I shudder to wonder what their costs are for “regular” customers.

Rondi Kacherian

10 months ago

My a/c slowed down and wasn't cooling--8:30-9:00 pm. I called Parker & Sons as I purchased my a/c from them and have service maintenance and warranty with them. Though it was late, a service man arrived about 20 past midnite. He worked for an hour or so lit by flashlight to repair what he could. My coil had ruptured--so not good. Brian Miracle--yes real name--fixed what he could, ordered a new coil, and got the a/c running so I had some cool air that night. I can't say enough about his professionalism and his attitude--at 1:30 in the morning. 2 days later he came a finished the repair, installing the new coil, cleaning and checking my system. I paid a small service fee, for what was to me, a life saving repair. His knowledge and competence put my mind at ease.Parker and Sons really performed according to and beyond the highest professional standards when they repaired my equipment. I felt as if my welfare mattered--such a change from most services today.To say I highly recommend them doesn't do them justice--but I do, very much so.I am so glad they are my A/C specialists, I trust them to honor their commitments.

Anita Shah

9 months ago

If I could give this company 10 stars, I would. Our AC went out when it was over 100 degrees outside in Arizona. We were working with another company that came over and partially diagnosed the issue, then were a no show when they said they would come out again and do the repairs. They kept rescheduling us and not showing up. After this went on for a while I called Parker & Sons and explained what was happening and that we had an elderly person at home to whom this heat was detrimental. Edgar from Parker & Sons, came out the same night, and thoroughly diagnosed the issue. We had a collapsed duct, blown motor and a fuse that needed to be replaced. Since it was evening time, on a Friday before a long weekend when he came out, he let me know the motor would not be available until Tuesday. When Tuesday rolled around Edgar was at my house, as promised, and had my AC up and running. I will never use another company for anything related to my HVAC. Parker & Sons is the best! The staff and technicians behaved very professionally and I felt valued as a customer.

Travis B

2 weeks ago

Great experience! Nik replaced one of our gfci outlets in no time flat. Will definitely hire again in the future.

Trevor Bowe

7 months ago

First of all all I can say is Dwayne was awesome!!! Seriously my partner and I we’re in a pretty desperate situation with our toilet and shower. Dwayne fixed everything for us. He was so nice, and professional. Please Parker and Sons if you see this, show this man some recognition and give him a raise! I’ve heard good things about this company, and it definitely shows with the very skilled tradesmen you have on board. Thank you again Dwayne!!!

Brenda Crean

6 months ago

I called Parker and Sons from a recommendation from a friend.Garrett arrived today and took a look at my home air conditioning system.Water was coming out of both pipes and I was concerned. The unit was 16 years old. Garrett was knowledgeable and walked me through my options. He was very professional and answered all my questions. I would recommend Garrett. I will be having a new air conditioner installed tomorrow. Thank You Garrett and Parker and sons.

Reese Treon-Ready

a month ago

Michael arrived quickly, assessed the damage and repaired it quickly. He was very kind and did a great job. Thank you Michael!!!

Nancy Broadbent

6 months ago

Parker installed my AC system five years ago and have serviced it regularly since then. It was worked flawlessly. Their technicians are always very professional and polite and knowledgeable.

Eric

7 months ago

From estimate to install, Parker & Sons was so easy to work with. Cannot recommend anyone else but them when you need a new AC. Super fast install (next day) as well. Make sure to use Costco to get all the added benefits (cash back card & warranties).Thank you Dennis, Casey, & installers Marco, & Cody.

Glo Girl

5 months ago

Paul was awesome. We need more plumbers like him. He installed my low flow kitchen faucet and replaced my hot and cold water valves. These valves were improper installed a year ago by another company. I am glad Paul corrected the situation before installing my new faucet.

George Mota

a month ago

Dwayne was professional and polite. His knowledge and experience was evident when he was able to succeed where others had been less successful. FIVE STARS.

JADD R

7 months ago

My review is not reflective of the technician but the process in getting them here. There were 3 people who finally did what was needed to get a tech to our house. Al, Elva and our tech were great. It took 6 calls, to just get it set up. Secondly when you did call, us to confirm they called the wrong number and finally after waiting an entire day for a tech, you operations team is so messed up that while one tech was on site we received a call from another tech letting us know that he was on his way to our house to look at the problem.We still are not 100 % fixed and not sure when they are coming back. This was critical due to having a 5 day old child in the house. Andrew in customer service was in professional, secondly one of your customer service agents hung up on us. Please reach out to me I would greatly appreciate the call. Your company received a two star rating because of Al and Andrew (tech).