Best Repair Air Conditioning in Phoenix AZ

Great service by cody!

Hays was great! They sent a young guy named Josh. We needed a new shower valve plumbed in my 81 yr old mothers home. Josh was kind and answered all her questions and concerns.He did a perfect job. It took longer and was more difficult than thought at no extra charge. Ask for Josh!

I highly recommend Penguin Air. Great customer service and very responsive to assist with getting things repaired. Josh, one of their service technician, went above and beyond to repair the AC unit by getting the parts very quickly and coming out on a hot Saturday afternoon. Thank you again, Josh. He was easy to talk with and was very transparent with the cost and repairs to be done.

Scott Koches was our representative from Hobaica. He was so polite, knowledgeable and helpful. He did our routine yearly HVAC Tune-up. We would call him again. Very happy with Hobaica's team of workers.

Awesome, professional service.

Steve Schilling was thorough, patient and explained everything clearly and easy to comprehend. Very professional... Ryan who did the follow up visit after installation was also great.

They came out very quickly and did the job in one day.. Would recommend them to everyone.

The ac in my store wasn’t working . I gave them a call and they so professional and willing . With hours were able to get our AC backing out working and they so professional and let us do our thing well they did their thing .It was a great experience working with them

We already had 3 quotes on a much needed full replacement of our two A/C units and exchange units. We decided to call Goettl just because.
When Q came out, we felt we were in good hands right away. He was knowledgeable, professional and straightforward. He was also very personable and showed great pride in his company. We felt he was very truthful and that is hard to find if you don’t believe in your product and know you work for a reputable company.
Q walked us through what we needed. Tyler was extremely helpful in financing our purchase. Dustin and his crew who came out to install did a great job. They were respectful of my son and I who work at home, and worked so hard… especially in the attic where I know it was over 100+ degrees up there.
It’s only Day 1 with our new system, but we are very happy customers so far!

Great company and great techs. Only thing to provide even more exceptional customer service would of been a portable unit to keep cool while installation was being performed. It can get very hot as they do a 8hr installation with no AC. Would of also been nice if they provided a filter after installation. Overall I would recommend to anyone and thanks again 1st choice mechanical!

I called the emergency line on Saturday at 7:25PM because my AC had stopped working and the house was at 86 degrees. I spoke to Chase, and he was able to get my house on the list for the following day on Sunday at 4:00PM. The AC was fixed very quickly within 15 minutes and the house has began cooling down. Thank you for your speedy service in under 24 hours. It was very important to me to get the AC fixed as quick as possible as I have a puppy. I definitely recommend this company and will share with anyone else who needs repairs or AC help.

I’ve had nothing but problems with my A/C unit since they installed it. Especially when it rains. They failed to properly seal the flashing and every time it rains water leaks through the flashing, through my ceiling. Absolutely do not recommend.

We have used their services for several years and they have assisted us with everything needed to maintain a home in Az. We are only here in the winter months and they are totally in charge of our home while we are away. Our experiences with Jessica and Kevin have been the best. They have gone out of their way to accommodate all of our requests even dropping off our car at the Scottsdale airport and returning the car to our home upon our departure. We would recommend their home services to anyone and we already have to others. Thanks Jessica and Kevin!!

SG Mechanical is our go to service provider for our AC. Our system is about 16 years old and SG has come out to fix it without pushing for a big ticket install. They do an excellent job communicating what is going on the with the system. Kyle is awesome, very knowledgeable and professional. I would highly recommend SG Mechanical and recommend that you ask for Kyle!

Very good customer service. Paul Becklund installed the water heater with care, professionally and efficiently.

I’m writing about my experience with King Mechanical to save people from the expensive and frustrating mistake I made by hiring Frank Marquez and his company, King Mechanical, to install a new Trane AC unit at my home.

I paid King mechanical over +$5K cash to replace my AC unit. A contractor working outside heard the loud clattering noise the HVAC unit was making and commented that something was wrong with my brand new AC unit. The owner of King Mechanical, Frank Marquez, was called. Marquez said he would send someone to evaluate the banging noise in the new unit. One month later, King Mechanical had not sent a technician to my home or even contacted me about making an appointment. Multiple calls over multiple months with the same result. He would promise to evaluate the loud banging sound on my brand-new unit. Then he would not show up. By this time, I was upset. I had a faulty AC unit and was asking for a service call from the company that I paid a significant amount of money to install. King Mechanical would not even send a tech to check on the problem.

After 10 months of calling and texting without replies or responses from the owner of King Mechanical, I sent a certified letter. Only then was a repair tech sent out and he confirmed that the AC unit should not be making any noise as he heard. A month later, King Mechanical came out to “repair” my brand new AC unit.

A little over 4 months later I woke to a constant, loud banging sound while the unit was running. I went outside and recorded a video and sent it to the owner, Frank Marquez. Something had broken loose and was banging around inside the unit. This is in the middle of the Arizona summer with 115-degree heat. (see video)

Marquez’s response? “I’m booked out for 2 days. I can't drop everything for you”. What? In the text exchange, he repeated that he takes care of his customers and he stands behind his manufacturers.

Two days later at 2 am the unit completely exploded. I had no AC with a house full of kids. He stopped responding at all.

I reported him to the Contractors board. By the way, an inspection by the Contractors' Board takes 3 to 4 weeks. I obviously couldn't live with a broken AC unit in August in Phoenix that long. I had to pay a second HVAC company $2000 to repair the faulty AC unit installed and the substandard repair work performed by King Mechanical and Frank Marquez.

The Contractor Board inspector said he couldn't evaluate King Mechanical's work because of the emergency repair work. Frank then told me he wouldn't honor any warranty for the unit he installed. What a shock! I guess he felt more confident he wouldn't get in trouble for his shoddy install and repair.

The most troubling part of hiring King Mechanical to install the HVAC unit in my Phoenix home is that throughout this whole ordeal, the owner of King Mechanical had no feelings of obligation to the new HVAC unit he installed or the damage his repair caused. King Mechanical would not even schedule an emergency repair when his AC unit completely broke down. He knew I had 4 children in my home in the sweltering heat of summer. He wouldn't return my texts or calls. ( see video)

I expected a reliable AC unit and a company who stands behind their product and their service. Arizona has many HVAC companies that place quality products, provide quality service to their customers after they get paid. These companies make AC repairs that will not destroy the AC unit. King Mechanical is NOT one of these companies. When my King Mechanical AC install did not go right, the owner would not make it right. When the AC unit broke down, he would not help. In fact, the owner of King Mechanical NEVER responded unless he thought he was going to get in trouble.

Frank Marquez will take your money and disappear. King Mechanical does not stand behind its workmanship. Do not make the expensive mistake of hiring King Mechanical for HVAC repair and AC installation in Phoenix.

Reece, Sam, Mario and Jesse were amazing! Everyone was very professional, helpful, communicative, and made the whole experience from quote to installation easy and stress free! I highly recommend this company for any HVAC needs. It’s nice to do business with people of honesty and integrity!

Great service, sent someone out immediately. Very friendly and did a great job. Highly recommend!

Horrible. Do yourself a favor and call someone else!

Great company run by honest, caring people. They replaced my air conditioner a year ago and make sure it's running smoothly with regular tune ups.