Description
Hobaica Services is a family owned and operated cooling, heating, plumbing, electric, security & wine cellar provider, serving the Phoenix metro area since 1952. We provide 24 hour Emergency service, repair and installation from our professional team of field technicians. We are proud to offer the Lennox & Daikin brands and can take care of all your home and business comfort needs. We have been providing honest and ethical service to our friends, families and neighbors since 1952 and would love to add you to our list of satisfied customers. Contact us today for all your cooling, heating, plumbing, electrical, security and wine cellar needs!
We are the most likable people you’ll ever meet, We Promise, You’ll Lika...Hobaica ?
SERVICES
A/C system maintenance, A/C system repair, Ductless heating and A/C services, HVAC duct and vent cleaning, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Install AC, Install thermostat, Thermostat installation, Thermostat repair, Air Conditioning Service, Air conditioning repair, Bathroom Plumbing, Commercial Hvac Services, Cooling and Heating system Installation and Replacement, Dedicated Circuits, Emergency Plumbing, FREE Water Health and Safety Test, Free Security Evaluation, Free Whole House Electrical Inspection, Free Whole House Plumbing Inspection, Heating Service, Home Rewiring, Hvac Ductwork, Insulation, Laundry Room Plumbing, Laundry Room Plumbing repair, Plumbing Inspection, Plumbing Maintenance, Water Conditioning and Filtration System Installation, Water Filtration, Water filtration installation, Whole House Surge Protection, Wine Cellar Cooling system Installation and Replacement, Cleaning, Installation, Air conditioning installation, Duct cleaning, Indoor air quality, Air conditioning replacement, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Emergency plumber, Garbage disposal unit installation, Electric car charger installation, Electrical outlet and switch installation, Electrical outlet and switch relocation, Electrical outlet and switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Fan installation, Fan repair, General construction, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation, Wine Room Installation, Wine cellar experts, Wine cellar maintenance, Wine cellar repair, Wine room design, Wine room repair,
Reviews
Cristina Martinez
4 months ago
I am very pleased with the service we received from Hobaica.
Ronnie was such a tremendous help during the entire process. Not only did he provide great customer service but he also went above and beyond to help me understand what exactly was going on with our unit, explained the warranty coverage, future maintenance for the unit and the options available to get the unit serviced. He was also able to get a technician to come to our house right away.
Ryan was the technician who came out and he too was very pleasant to work with, knowledgeable and patient. He made a few adjustments to the unit and provided a very thorough explanation of the work he completed as well as next steps.
I am beyond grateful for Ronnie, Ryan and the Hobaica team. It is very rare to find this level of customer service anymore and it did not go unnoticed. Thank you!!
From day one when Simon came out to do estimate on new HVAC installation and Sergio did installing everything was smooth. Simon was very polite,professional and knowledgeable. Helped us make our decision easier. He made sure that they do job ASAP before holidays even it was very busy month for the company(December). Sergio did great job,explained all things that he has done and stayed very late to make sure that everything is done. All i can say is God bless you and we'll be definitely recommending Hobaica to friends and family.
Brenton sheriff
7 months ago
We have used Hobaica since my oldest son has been in high school with Andy. about 15 years. We bought a brand new Bosch air conditioner through them and found out about 2+ years later that the unit we bought had a defect and wouldn't keep the pressure in the cooling system. Bosch said they are working on the issue and will replace our unit once the new and improved one is available. To make a long story short. Hobaica kept us cold and comfortable throughout the whole ordeal. Coming out it seemed like every 3-4 days to keep the coolant pressure up and keeping us cool. They did not have to do this. They could have said you out of luck and we cant come out all those times, but they did. over and over and over and over. I will NEVER use another air conditioning company. The whole Hobaica staff was professional and courteous and i would recommend them to EVERYONE. Good job guys and we really appreciate all the hard work you have done for my home and family. Thank You so very much.
Brent Sheriff.
Nicole Janosco
7 months ago
My husband and I recently purchased a home and wanted our A/C unit inspected more thoroughly. Outstanding customer service when scheduling our appointment, great rates for first time customers and our technician, Dylan, was so knowledgeable and really explained the ins and outs of our system. He was on time and very professional. I cannot recommend Hobaica Services enough and I look forward to continuing to work with them as needed!
Topher Keene - Conductor
a month ago
UPDATE: Aaron and Travis were back to finish the job today and did excellent work. They've been out to my property multiple times in the past month and are always excellent in their service. Hobaica has always sent skilled, professional, kind workers and they have been great about fitting my very limited scheduling windows. Thank you!
Previous Review: They were unable to complete the repair today but were very professional through the process, trouble-shooting many possible solutions and keeping me informed, and staying for many hours trying to solve the problem. They will return at another date with additional tools and materials to complete the job. Their extra effort above and beyond expectations is very appreciated.
Grayson did a fantastic job for us. He was also accompanied by a second tech who was just as good. They were both professional, complete, and did not waste time. They also did not try to up-sell like most AC companies. They provided exactly what we needed. Great job. We have purchased two AC units from Hobaica in the past and the company is fantastic overall.
I had an excellent experience with Hobaica last summer when my AC went out. They did a fantastic job explaining my options and eventually installing a new machine, so today I called them for a plumbing issue - a suspected leak. Travis Vonau did a great job communicating what the problem was and fixing it quickly... but then he went above and beyond and took a few minutes to check out (and fix) an electrical concern I had. Amazing service!
Linda Birnbaum
3 months ago
We have used Hobaica for the last 12 years with the installation of a new AC unit. We continued with twice yearly checkups to insure the unit stays in tip-top shape. Our service technician, Justin, does an amazing job evaluating any potential problems to insure we will not experience any breakdowns. He is always on time, professional and extremely nice and easy to work with. We highly recommend Justin and the Hobaica team!
The electrician, Justin Driver was fantastic. We had a fairly complicated issue and he diligently worked the issue to full resolution over the course of 3 visits. He was always on time, very friendly and professional on every visit and even helped my move a heavy bed away from a wall for outlet access. I would highly recommend Hobaica and Justin if you have electrical issues in your home.
Jenny DeBolt
3 months ago
Ivan and Tristan showed up on time to install our new A/C unit including thermostat. They laid down matting to make sure there was no mess left behind from coming from outside to upstairs as they installed everything. They even wore shoe booties. I was blown away at that. They vacuumed when they left. You couldn’t even tell they were there when they left. They were very professional, kind and respectful. The new system works great! It’s so quiet! I went from a single step to a variable.
Andy came out initially to assess our system and he was so thorough on educating my husband. This is how good he was a educating and pricing. My husband warned me ahead of time that we were not going to purchase an air-conditioning unit. That we had to wait until he left so we could discuss it. Andy came in and showed him on his handy computer. The difference between the unit types, and then gave us a price that was substantially lower than my husband had already pre-priced them at my husband, and then said, “how do we sign and proceed?”. I gave my husband a look as I recalled his warning to me. LOL! That said, the Hobaica prIce was much less. I like-a my Hobaica!
Emergency call for Utility drains and washer backing up. Professional dispatch and care to get same-day service. Service arrived within the hour!
Technician;-Travis V. was fantastic. Great communication skills keeping me looped in on service, costs, and next steps as he diagnosed where clogs were. Very thorough to make sure fix did not push clog deeper into house plumbing. Hobaica and Travis V. are top-notch and and a rarity. Highly recommend.
Greg T
Noah Tallman
4 months ago
I booked a maintenance appointment online which was easy. Because I had a free service coupon I called to make sure it would be valid. Daniel confirmed that it was and to present it to the technician. I received a confirming email, on Saturday I got a text and picture of Alex Beltz who was my tech. He called to give me a heads up that he would be there in 30 minutes, which he was. He went over my roof top heat pump, took pictures and sent me a detailed accounting of the service. He was professional and efficient and I appreciate the excellent service I receive from Hobaica Services from online to in person.
Teri Drapeau
5 months ago
Hobaica services our unit on a regular schedule. We've been using them for years. Scott Koches was our Tech last Friday. Amazing awesome professional & friendly. He explained what he was doing. And truly genuinely cared about any questions we had. Service Par Excellence always with Hobaica ❤️
Alex Beltz was awesome! Everyone we interacted with was courteous and helpful. They're very responsive and provide a good value. Our tech, Alex, was so nice and very thorough. We are now using them for all services they offer!
This was my first-time using Hobaica Services. River - the service tech - did a good and thorough check-up on my HVAC system for a very reasonable price. But, I am not sure if the suggestion to replace my Capacitor is actually valid as I just had it replaced only about 7 months ago by my regular AC repair place last year. And the price I was quoted to replace it was way, way too high compared to what I paid last Summer to my regular AC company. I would suggest that other quotes be obtained from other AC places before going with Hobaica.
Karl Baumgartner
4 weeks ago
We chose Hobaica Services to install our new HVAC system after getting several quotes. The combination of friendliness, thoroughness and price convinced us and we were not disappointed. Tristan and Ivan were on time, very friendly, efficient and installed everything correctly. Seemingly little things that could have added up, like a new scuttle and replacement cold air returns were included. We are very happy with our new system and are eager to feel the difference this summer!
Salvador Calvano
7 months ago
After a couple not so awesome experiences with other AC guys Travis V showed up and took care of business.
It’s important to have a great AC maintenance person in Phoenix. He took care of my house and my business.
I appreciate the professional work and communication.
I definitely recommend Travis at Hobiaca.
Thank you for keeping us cool.
darren begley
5 months ago
I've been using Hobaica for years and they have always taken care of us. Just had my 2 heat pumps units semi annual maintenance and Grayson the tech doing the work was amazingly professional, pleasant and knowledgeable. Really appreciated the work he did.
Michael Harris
7 months ago
Update -- Aug 24, 2022. Last month, the softener shut-off valve sprang a leak. It was a bad one, appearing to spray strongly from the intake connection to that valve assembly. Luckily, the Hobaica after-hours tech Ian verbally walked me through disconnecting the system altogether until the unit could be troubleshooted. Our house no longer had soft water for about a month until a new part was sent by Rheem, the manufacturer. Hobaica at the time offered to replace the valve for the $69 house call when the part came in, which it finally did last week. Upon calling them, they no longer honored that offer. Luckily, a plumber friend came over yesterday and reinstalled the new part and the softener is working perfectly. He even discovered why the original failed: a simple O-ring had been poorly installed in the initial installation, pinched by the assembly, and ultimately failed catastrophically. I mentioned earlier that Hobaica is Phoenix’s most accountable plumbing + heating + AC company, but now I am changing my impression. While professional, they are always quoting prices that are 150% higher than the going rate, and I typically get 4-6 quotes. I previously mentioned Travis Vanau as one of the best professionals in plumbing, but I have now had a change of heart. Yes, sometimes you have to pay more for higher quality, but if the workmanship fails in the first year, what does that say about quality? I'm a loyal customer, having Hobaica install our new AC and heating system, and several other projects. Not once have they thanked me for the review I gave last year which resulted in 4000+ positive reviews. And now that I have had an issue with their work, and the challenge of getting it addressed, I'm reconsidering my positive review. Please be extra cautious in hiring this company.
Anthony Scerbo
4 months ago
I had my AC looked at for routine inspection and Alexander Beltz was the technician. He was professional and got the job well done. Even helped me out with their membership maintenance plan to help lower cost of repair and gave a lot of great advice since my AC unit is really old, highly recommend them!
Theresa Ruggiero
6 days ago
Alex was our tech. He was very knowledgeable. He only suggested what we really needed. He wasn’t pushy. I like that he took video of our AC unit while he was testing the capacitor. He also showed us the video after her replaced it. Would absolutely recommend.
Teri A. Epperly
2 months ago
I signed up for Hobaica's free home inspection for electrical and plumbing for my Mom's park model in ViewPoint Resort. Ian was on time, efficient and very personable. He found one of our hot water tanks was leaking and confirmed what I had called about, replacing an outdoor electrical outlet and fixing the light switch in our shed. We received a quote and were scheduled in a few days to have the work done.
Ian and Arron were a great team to watch. They worked first to drain and remove the old hot water tank and connections, then installed the new tank with all new connections, including a connection to drain the tank (if necessary in the future). I was also happy to have the outdoor electrical outlet and light switch in the shed fixed. That evening the porch lamp came on with the timer and I had the first shower from the new hot water tank. Thank you, Ian and Arron!
This was the first time we used Hobaica and I was impressed by the quality of the work and the people I communicated with throughout the process. I highly recommend them.
Jeanette Anderson
3 weeks ago
Scott Koches was my tech and was a professional, knowledgeable person with a great personality. Very personable, polite and I really liked him. Took the time to explain things. This is a great company, and I am glad I found them. Very trustworthy.
Bran Demonium
5 months ago
We had Grayson at our home because heater was not kicking on. He quickly diagnosed the problem and repaired it for us. He was very pleasant and professional. Did excellent work. Made sure he addressed our needs or questions. Didn’t rush. Very very pleased with his work. Would highly recommend Hobaica Services and Grayson.
Grayson got my heater working again and I'm so happy to have it warm in here. He was so kind to explain what was going on up there with my unit as it is too much for me to climb up on the roof. I always appreciate the techs at Hobaica! Wouldn't call anyone else!
I thought I’d try Hobaica because I needed work done quickly. Neighbors had said that they are not the cheapest, but they’re honest and reputable. I had a technician out to connect a gas dryer. He quoted me $260 but told me I should call Southwest gas first because there was a problem with the valve on the main, outdoor meter. When the Southwest Gas technician came, she said she didn’t know what he was talking about, that there was no need for him to be dealing my meter anyway, and she connected my gas dryer for free. Her jaw dropped when I told her how much the Hobaica tech had quoted me. So maybe other folks I’ve had good experiences but this was mine.
Scott and Sam came out to clear our clogged kitchen sink drain. Unlike other plumbers we've tried, there was no BS whatsoever. They ran the camera and showed me the build-up in the pipe. Then they ran the snake and cleared the drain pipe. Very professional! I would highly recommend them, and will definitely use their services again. I'd give them 6 stars if I could.
We had Justin from Hobaica's out this morning for our AC bi-yearly service. This young man has been providing our service check up for years and we just wanted to say what a great job he does. He's always on time, polite and is straight forward in answering all our questions. We always look forward to his visits. He is definitely an asset to the company. Thanks Justin for keeping us warm in the winter and cool in the summer!
WArren Wmson
4 months ago
The folks at Hobica are awesome. I’m so glad we used them when we replaced our air conditioner several years ago. Steve was able to troubleshoot a wiring issue in original wiring from when the house was built that was causing problems with the thermostat. He was able to save us several hundred dollars on the special type of thermostat needed for our system. Thanks again and we will ALWAYS use Hobica in the future.
Laura Sorrell
4 months ago
I was very appreciative of Binh’s work expertise and speed. He identified the issue quickly, was willing to take time to share what the issue was with me and explain all of Hobaica’s services. He’s also been with them for 15 years and that is also rare these days. Thankful for the professional attitude from call, to scheduling to the expert who responded.
Fred Petrino
9 months ago
We have used Hobaica for several issues with our HVAC system. The most recent call was for a plumbing issue. We have been so satisfied with their service, professionalism, responsiveness, quality of their personnel, that we called them for plumbing. Simultaneously, we developed another HVAC issue. The technician, Scott, did a fantastic job of diagnosing, and solving, our HVAC and plumbing issues...in the same call!! He and I talked frequently as he went through his process and he was so well versed in both services. The ultimate resolutions to our issues, in my opinion, will come at a decent price as well. great job Scott and Hobaica!
Travis and Dillan were out this morning, right on time, to repair our basement sump pump. It’s not easy to find plumbers who are familiar with sump pumps in the valley, so it was a huge relief when Travis came out earlier in the week and quickly found the problem, ordered a new motor, and scheduled a time to come back and install. The guys were fast, friendly, and professional the entire time they were here. They left the area they worked on clean and tidy. I’m so happy to have functional plumbing in our basement again, just in time for holiday houseguests.
We have been a Hobaica Gold Plan member for some time now and are thankful for the HVAC maintenance reminders. Scott Koches was our technician and not only was he on time but he was very thorough in explaining what our unit needed. He was very courteous and polite and with service like that, why go anywhere else.
Sara Mccready
2 months ago
Today I had the pleasure of meeting Dylan Palaschak. He called prior to let me know an E.T.A. and when he arrived I explained my situation and in no time he was able to confirm what we thought our issue was and that was a bad thermostat. Dylan was very thorough and also very informative with the options I had to replace the thermostat. Dylan had excellent customer service and is definitely an asset to your company! Thank you for providing such great service Dylan keep up the great work you're awesome.
Dylan is a great tech and service provider. He is friendly, professional, and punctual. He's been to my house a couple of times, once during the summer heat at 115 deg plus..He filled my refrigerant and it really helped during that heat wave. I have been with Hobaica's for over 20 years and never disappointed!
Nancy Lipman
6 months ago
Had a new AC and thermostat installed three months ago by Hobaica. The thermostat stopped working, however, I received a notice from the thermostat manufacturer that the cause was a failed firmware update. The manufacturer was unable to assist, or explain the problem, and told us to call Hobaica for warranty replacement.
I called Hobaica and Grayson came within hours. Turns out, no need for replacement - just a “reset” at the AC unit! He even stayed to ensure it was working properly and cycled through. My house is now comfortably cool. Thanks for the great customer service Grayson! And standing behind your warranty Hobaica!
SHIRLEY ALBRECHT
6 months ago
Hobaica tech Binh provided excellent service. He was informative, efficient and professional. While out for regular maintenance service for my HVAC unit, he identified a mechanical problem with the motor on one of my AC units, explained it detail not only what it was but the most likely cause of its failure. I opted to replace the motor not based on high pressure sales like other companies do but rather based on the quality of the information provided. Thank you Binh!
I really enjoy using Hobaica for all my household repairs and needs. They are quick, efficient and friendly. Travis Vonau was my service tech today and he did a phenomenal job. He was on time, did a thorough walk through and explained everything he found and could do to fix the issues I was having. Thanks Travis Vonau and Hobaica for providing excellent service! Lula Randle
Cintia Quiroga
3 months ago
Sergio Martinez and Tristan showed up on time. They were super knowledgeable, friendly and professional as Usual. I’ve been using Hobaica's services for 5 years and they do not disappoint!
Matthew Kazanjian
2 months ago
Very impressed by Hobaica. Our technician, Justin, was professional, courteous and thorough. He also provided thoughtful insight and options on potential future jobs. I am a happy customer.
On Tuesday, February 21, 2023 - Hobaica Team: Ian Flood and his assistant came to our home to replace compressor which was no longer functioning and resulted in lack of heat and air conditioning functions. They were observant, professional, and provided detailed information on what they were going to do to resolve the problem. Ian let us know that it would take most of the day to resolve issue and if we had any questions along the way just let him and his assistant know. Throughout the day Ian kept us posted on their progress. Once installation was complete Ian explained what was accomplished and provided additional instructions relative to new compressor and zone thermostat! We want to say a Big Thank You for Ian Flood and His Assistant for making our home a happy home once again:) You both Rock!
Hobaica is the best - we have been with them since 2017 and cannot say enough about their level of expertise, and professionalism. Thank You Hobaica!!
Hobaica replaced a failed Hot Water Heater for us. Travis Vonau came out and installed a new unit in a clean and professional manner. He arrived on time as promised. Couldn’t be happier with his service. Would highly recommend.
Nicholas Voss
3 months ago
I am delighted to share my experience with Hobaica Services and it is with much enthusiasm I write this review.
Stumbling upon Hobaica Services yesterday morning as they were servicing my neighbor’s home, I strolled across to learn what the neighbors thought about their plumbing/heating company. It was an unfortunate providence that this very morning my own hot water heater sprung a leak and flooded the room. Although I had already contacted my regular company for service, I was searching to change provider as, after a thirty-year relationship, I had grown weary of their shoddy work and over-aggressive upselling. I had been looking for a new service company for several years but procrastinated. Perhaps this was an opportunity to make a change.
Upon hearing my troubles, the Hobaica HVAC technician, Donovan, indicated he was eager to help but he was not a licensed plumber. Donavan encouraged me to contact the Hobaica office and they could dispatch a specialist. I decided that I would continue forward with my heritage provider, but a while later another Hobaica truck arrived. This man was the field supervisor, Simon, who generously offered to take a look and assess my problems free of charge.
Simon quickly surmised what was wrong but did not push changing course, knowing I had a competitor arriving a few hours later. Sensing honest character and acute knowledge, I asked for a bid. I quizzed him about the product as I am picky about having only quality American-made appliances and gear. Feeling confident Hobaica could pull off the job, I canceled the previous service provider.
Not much time passed when ace technician, Travis Vonau, arrived. Let me tell you something: This fellow is amazing! Full of good cheer and an obvious love for his industry, he also exemplified that kind of guy you want working on your home. He has the look and confidence homeowners are looking for when we are suffering duress. He comes armed with the finest tools and quickly gets to work. Being a technician myself I like to study these types. Not only is he a hard worker and a textbook example of an experience tradesman, but he is also fun to work with. He had many good ideas and cleaned up the overall water flow and surrounding water pipes. Travis’s cleanliness and attention to perfect symmetry inspired me to do other projects around the house to make it look better.
But that is not the end. Next, Luis arrived on the scene with the new water heater. I joked that although I encountered so far three good people, however this arrival of the delivery man will show if Hobaica is consistent in hiring practices throughout the organization. I was not surprised to see Luis is typical of others who work there: nice truck, serious yet friendly, a true happy go lucky “let’s-get-it-done” type.
Speaking of trucks. Between my neighbor’s project and my own, we had a half dozen Hobaica trucks on our street that day. We are thinking of renaming Saint John Road to Hobaica Boulevard.
My only regret about Hobaica Services is that I’d not met them sooner.
Crusty Skillet House 1
3 months ago
Scott K did a great job finding issues that needed repair. He also helped with deciding what maintenance issues could be appropriately left for another time. I really appreciate how quickly he was able to get to our place. Five stars!
Charlene Baltes
4 months ago
Scott D. Came to my house to check the dryer vent on the roof. He was on time, polite and very respectful. He explained the process to have the vent cleaned and the other vents in the house. I was not rushed through, he took his time and explained other services Hobaica offers. I am looking forward to having the ducts cleaned and a long relationship with Scott D and Hobaica. 5 stars for Scott.
12/16 came today to install uv light on hvac system. Clean. Professional and answered all my questions. Looking forward to a good relationship with Hobaica.
Glenn Gottfried
2 days ago
Alex was super friendly, professional and knowledgeable. Figured out, what was a minor issue and then performed a very thorough and professional maintenance check. Video with narration of his work was very informative.
Senior citizens beware of this company. They charged my elderly mother over $1,300 to replace a thermostat! They installed the most expensive option without consulting her. She doesn’t even have WIFI in her home and yet they installed the technically advanced unit that my mom will never use.The technician was rude, didn’t even try to attempt to communicate with my mom on how to use the thermostat. The technician had a new trainee that he pretty much ignored. The trainee was very nice and at least spoke to my mom.
Mike (One Of The Owners) reached out to me personally to discuss my mom’s experience. It was determined that there was a miscommunication, mostly on our end. The HVAC system my mom has requires a specific thermostat. No others are compatible. The Technician installed the least most expensive unit based on my mom’s lack of WIFI and ability to use thermostat. The Technician programmed the unit to be as user friendly as possibly. The Technician attempted to contact me but had an incorrect number, which we updated. We are very comfortable moving forward with the Hobaica Team!
Grayson Vu did routine maintenance on our HVAC unit and checked out a couple of HVAC issues that were listed in our home inspection report. He gave us his professional, honest opinion on whether or not we should perform the work and as a result, saved us from paying for something we didn't need. He was friendly, professional, personable and did a great job. Additionally, he has a very cool name.
AJ “Hollywood” Obis
3 months ago
Today12/29, we had Travis Vonau assigned to our house call for a sink spout issue. Within a few minutes he had it diagnosed and operational. This wasn’t our first time having Travis assigned to a repair at our place. We have had Travis assigned to a filter replacement for our RO system about a year ago. Again speedy diag and replacement and we were back in business. We highly recommend Travis for any and all repairs. Great guy with a great attitude. Thank you again Travis!
Carolyn Waggle
a month ago
We had Scott and Sam out to evaluate and replace our water heater. They were so friendly and knowledgeable. They were able to get our new water heater installed in no time. They were very professional and I would work with them again anytime!
Douglas Teel
5 months ago
The service technician (Justin Driver) effectively diagnosed the problem and offered several ways to correct the condition. The repairs were then completed in an efficient, effective and professional manner. We were very satisfied.
Karen Laiuppa
7 months ago
After calling many companies to get estimates, I called Hobaica. Melissa provided me with top notch customer service and answered all of my questions. They sent Grayson out that same day to do a diagnostic check of my AC unit. Of the 18 companies I called, Hobaica gave me the best rate. After the part came in, Grayson came back the following week to fix my unit. It was nice to have the same tech for the entire job...Grayson was professional and meticulous about his work and I appreciated the strong communication I had with this company...would 100% recommend Hobaica!
Terry Glubish
a month ago
Scott Koches was our representative from Hobaica. He was so polite, knowledgeable and helpful. He did our routine yearly HVAC Tune-up. We would call him again. Very happy with Hobaica's team of workers.
Vanessa Vermillion Meza
2 months ago
Absolutely ? satisfaction...Grayson Vu was very professional, explained things above and beyond..and I asked a lot of questions. He not only fixed the issue but double checked other concerns that I had above and beyond the broken down unit and he sat my mind at ease. Would prefer to have him help us ever service call we have. Hobaica the best hvac system company we have ever dealt with. Thank you Grayson and Hobaica.
My first interaction with Hobaica has been very positve. I needed a quick and thorough inspection of an HVAC system for a property I have under contract. Tim was professional and quickly assessed the condition and required repairs. Great service.
My unit stopped heating. I called Hobaica at 8am, and they had someone out at 2pm. Binh and River were very professional and thorough. Great service!
Michael Weitzman
4 weeks ago
Scot and Sam did our maintenance on our AC unit. They acted very professionally were here within the time frame window. Good job.
Mary Krigbaum
3 months ago
Tom always arrives with a friendly attitude - - he smiles and asks me how I have been. He is efficient and careful when getting on the roof. We appreciate his courtesy and professionalism.
Larry Gardner
5 months ago
Donovan was very efficient and cordial and we enjoyed hearing his thorough analysis of the operations of our system during a semi annual maintenance check. I would rate him five stars.
Aaron Sieczkowski
2 months ago
Hobaica is a great company. They stand by their 100% customer satisfaction guarantee. Grayson Vu came by today to do the QC and he was really accommodating and went the extra mile with the service. He even went above and beyond and took my recycling bin in from the street for me… little things that go a long way. Jared was also a great help throughout this whole process. He was very patient and wasn’t pushy at all, which was great. All in all I’d highly recommend Hobaica
I've worked with 5-7 HVAC companies in the Phoenix area in the past 12 years, and I'm most happy with Hobaica Services. Travis Vonau did a great job with fixing our AC unit! I kinda freaked out Tuesday night when the AC went down, called Hobaica Wednesday morning, they were here in a few hours and fixed the problem. They even had to secure a special part to finish the job and came back the next day to fully finish the work.
Furthermore, I don't typically trust a lot of contractors doing general maintenance on the house as there pricing seems questionable. I completely trusted Travis with his consultative approach and ended up signing up for a yearly membership.
Finally, I couldn't believe their communication. Typically, I feel like I need to follow up with contractors to make sure they are truly coming when they say. Hobaica sends a text, the tech calls and I got an email. When the job was done, they sent an email right away with a breakdown of the invoice and pictures of the work that was done.
I was truly impressed with Hobaica and will definitely be using them again for any HVAC and plumbing work in the future.
Cheri Hanson
4 months ago
Travis used a camera to check for a blockage or collapsed bathtub drain pipe which was below ground level. The camera stopped at a certain point and he wasn’t totally convinced it was a collapsed pipe. He wanted to try the air snake in the tub drain. It was 100% successful and the tub now drains great! Thank you Travis and Hobaica!! Merry Christmas!!
Ryan Winingham
6 months ago
Scott not only fixed the issue with my AC but he was friendly and very informative! Highly recommend using Hobaica and we will for sure use them for any future needs!
Sassie Catty
3 months ago
Scott Dale was my technician. He was professional and personable. Got the job done and cleaned up the mess. Great Job Highly recommend
Kristi Kinnison
a month ago
Binh arrived on time for the yearly AC service. My AC units are on the roof and he recorded the concerns on his phone and then played it for me. This allowed me to ask questions and Binh provided great information. I appreciate the time he took to walk me through some of the steps on the thermostat. Overall, a great experience. Thank you Binh!
Michael Saman
5 months ago
Great company and good service. Thanks to Alex who explained how maintenance plan works. I am pleased the way these people look, work, and respect others. Definitely recommend this company. Thank you Hobaica.
I scheduled an appointment with this business to hook up electrical to a heat pump for our pool about a week ago. Gave them very specific details about the work and made sure they serviced the area I was in which is Queen Creek. Work is probably an hour for a decent electrician. Even received a confirmation of my appointment yesterday which I confirmed. Today I received a phone call from this company stating they do not service my area on the day of my appointment. Not that they couldn't make it out but they don't service the area at all despite their website specifically saying they service Queen Creek. The same area I made sure they serviced a week ago when I made the appointment as I've had this happen before. No effort made to maybe get somebody out or reschedule. Just a big giant FU. Lost a week waiting for this appointment when I could have went with someone else. Terrible customer service.
Terry Twentier
a month ago
John and River were early and worked into the evening on a clogged sewer line. They were diligent and covered lines in and out of the house, on the ground and on the roof!! Above and beyond my expectations! THANKS ? to both for an outstanding job!!!!
Eva Williams
5 months ago
Binh was great! Customer satisfaction is his name. He got my heating on the a/c working again and show me that my system is old. Actually 16 years old. I thank Binh for taking the time to explain my AC systems. Hoping to hear from you soon. Regards. Eva williams
Victoria Miller
5 months ago
Heater did not seem to be working correctly. Grayson came to check things out. I feel he did a thorough inspection but did not find anything wrong. I had a few questions which he answered completely
Travis Vonau, our technician from Hobaica Services, did a thorough job of the scheduled maintenance work on our system in addition to a requested annual flush of water heater which was definitely needed. Thanks!!!
Scott was really great. He fully explained what he was doing and what benefits I have under my membership with Hobaica.
I highly recommend this company.
Hobaica just quoted us $5300 for the installation of a Tesla wall charger. We have 3 electrical panels all on the side of the house where we will be parking. For some context we rewired our entire 1950’s home when we moved in for about $2k less than this quote. Silver lining, the pictures they provided us have been helpful for securing other quotes around the $1500-$2000 dollars. I know this is a service company and they do not specialize in EV Charger installation. That said, I would have expected their quote to be similar and not over 3x the other 3 we have received.
Debbie Moleski
5 months ago
Was able to get an appointment for annual maintenance in just a few days. Donovan Rodgers was friendly, professional, knowledgeable and was finished in a timely manner.
Simon from Hobaica came out today to give us an estimate to fix what was done improperly by Air Command and he was great. He knows his stuff, is polite and friendly, punctual and obviously cares about Hobaica's customers.
Justin was very professional, friendly, and took the time to explain what was going on and then explained what he needed to do to make the repair. I plan to use Hobaica in the future for other electric needs. Thank you!
We needed to replace The hot water heater at our restaurant. After caIling around to other plumbing companies who refused to give me a quote over the phone. I called Ronnie at Hobaica Services. After sending him pictures, he called me back 10mins later with a quote to install a new one. His crew came out the next morning, installed the Water Heater at the price he quoted and we were back up and running for service that night. Great price, great service, great company.
Amanda Witten
3 weeks ago
Scott Koches was cordial and performed a fast and thorough maintenance on our A/C unit. Will be calling again next summer or if we have any issues.
Candy Matteson
a month ago
Sergio and Zach were knowledgeable, pleasant and very patient in answering all my questions and making sure everything was working properly before they left.
I would definitely use them again.
Coleen Kelly
3 months ago
We had a problem with a newly installed thermostat. We called Hobaica and they responded immediately. Binh called before coming, was right on time and had it figured out in minutes! He was friendly and knew just what to do. Much appreciated!
Taza Mediterranean Fusion Bistro & Catering
4 months ago
OMG. Ryan is amazing. Please promote this guy. He dramatically reduced my stress level. My gas furnace was setup wrong and overheating like crazy. I was afraid the house was going to burn down. Called the emergency hotline and Ryan called me back. From the second I heard his voice, I knew I was in great hands, and I was right.
Thank you Ryan. I'm keeping your card!!
Colin M Jones-Weinert
2 months ago
Great experience! Dylan and Aaron came out on 2-4-23, and were very professional and quick. They were also knowledgeable.
Travis came out and looked at my heater. He made me feel better about the way my heater was working. He did a great job
Robert Prilliman
3 weeks ago
On Monday this week, we had Travis Vonau with Hobaica Services out for our annual A/C system check-up & maintenance. Travis was great. On-time, very professional, and completed all of the work and updated me on our systems. We were very pleased with Travis for this visit and would highly recommend Hobaica and their Lennox HVAC solutions. Great work Travis, thank you!
Shelly Cahill
a month ago
Wonderful service in every way from Binh, Tristan, Steve, and Andy. Friendly, on time, great follow-up - been around forever and I'd highly recommended them.
Jennifer James
2 months ago
Justin was on time, very professional, and helped a ton. He was awesome!! We will do all our services with them.
Jim Slosburg
5 months ago
Binh is extremely knowledgeable, very personable and wonderful sense of humor. He took care of my heating and cooling system well.
We will recommend Binh and Hobaica service to people that need services.
As always Justin is professional and courteous. Justin is my go to guy and he always looks out for my best interest and makes sure my equipment is running tip top. I would recommend him to anyone. Thanks!
Katie Sutton
3 months ago
Scott Dale was a great technician that did a thorough inspection of our heating/cooling, plumbing and electrical systems. I feel confident that we have a good understanding of what is needed to maintain good systems in our house now.
Karen Schweller
2 months ago
Hobaica techs are always courteous and thorough during regular maintenance appts for my heating AC unit. I love the service they provide!
Scott and River were very friendly and clearly stated what they were going to do and then reviewed their analysis of the system and thoroughly answered all my questions
Well, I called into hobaica to have my ac serviced on my home I just moved into, to make sure everything is running well.
The service person I spoke to on the phone was a very friendly gentleman. I felt I was going to receive great customer service.
The service man who came out to check my ac went out side and checked my thermostat. Then went into my attic . He was up there for a bit. And then came down and told us about how we will need to replace our blower, gave us a quote of 745.00 dollars , then tells us , I know we are expensive so you can probly get the part from Grainger cheaper and find some one to install it for you .
My husband realized after he had left our blower would not turn off at all. So I called my brother in law in California who does ac. And he tells me to go in the attic and call him on video . Where he begins to tell me that the man they sent out switched the wires on my blower so that it would constantly stay on and not shut off..
I can't believe someone would do this to a family.
Especially after telling the service agent on the phone how we are military and he told me the Owner was military as well. I thought we would get honest customer service ..
I did contact the office and the lady I spoke with was very unfriendly..
Janis Bourgeois
a month ago
Binh Tran has done the service at my address for years. He is ALWAYS early, very pleasant and professional.
These guys were outstanding River and Binh.
Great guys. Very helpful, patient and I would always ask for
them when I need service again.
Binh (Ben) was very courteous and nice to work with. They came out same day and were able to fix my heater problem in one visit.
DJ Billy James
4 months ago
After years of enduring mediocre service from other companies, I decided to try Hobaica for AC service. Technician Brandon arrived on time, and was very professional, personable and competent. All those 5 star reviews obviously reflect a well-run company where customer service is a high priority.
Since I wrote the above review, I've had two additional routine maintenance service calls with our new technician Chase. From appointment making to the service visit to the followup, the whole Hobaica operation is first class- competent, honest, dependable.
Our latest Hobaica technician is Gavin. Same first-class service as always from this company.
Being pro-active, we decided to replace our 16 year old AC unit in Nov., 2022. Having used Hobaica Services for general AC maintenance for the past several years, we were comfortable going with Hobaica for the purchase and installation. The entire experience was just what we expected. The pricing was competitive, installation was on time, efficient and professional. Sergio and Tristan were competent, communicative and friendly installers. Nothing better doing business with a family-run business whose primary goal is customer satisfaction!
It's never fun to have to get an entirely brand new air conditioning unit. It's expensive and trying to price shop and find the right service people to handle the job is a pain!
HOWEVER, the team at Hobaica made the entire experience so easy!! It started with our sales person Jarred, who educated us on the right type of unit for our home and got us the best price compared to other companies.
Then...when the installers showed up, they were on time, completely professional, efficient and CLEAN!! This was not an easy job and they were impeccable in the way they left everything. It was extremely difficult to access the unit in our attic, but they did it perfectly.
These 4 men, Jason, Ivan, Zach and Justin handled the job beautifully!! This team was GREAT!! I highly recommend Hobaica! They did such a wonderful job and now we have a cool house once again! Thank you guys!!
Jonah Malloy
7 months ago
We just bought a home that was built in the 60s and we wanted a bit of work done, including new vents, servicing air roof AC unit, and a few other things. Simon and Steve came out to look at the house, and were super nice and informative the whole time they were there. Barely a week later and Steve came to do all the work and was able to get everything going quick. I would definitely use them again when I need something else done.
Diane Wiesenthal
6 months ago
Ryan Waters was the technician and he did a great job. He provided advice on the best filter to use and then proceeded to check out my system. When he discovered a serious leak he provided a clear explanation of what needed to be done and suggested the most cost efficient method of repairing it. It was a very good experience.
steve Halsted
10 months ago
Relax ! One call and I was relaxed.
I found the folks here at Hobaica Services very capable, considerate, honest and punctual. I’ll tell you it is so nice to find and work with people who still care about quality. Everyone I dealt with at Hobaica was nice, helpful, patient and competent.
For years I had been dealing with Home Protection Warranty Companies poor quality of service.
Not any longer, the timely, quality service I got from Hobaica Services blows any home protection warrant service contracts totally out of the water. Great response, great people, great results. Great company to work with and reasonably priced to boot. My new to go company for all my HVAC and plumbing needs.
It was a pleasure to work with my techs Dylan and Justin. They both were very polite, clean cut, knowledgeable, considerate and very competent. (Two of the most knowledgeable personable techs I have ever dealt with.)
Very satisfied customer. My thanks to Jasmine, Dylan and Justine, all good people to work with.
Keepin cool in Phoenix, Steve H.
Vonni Pearson
10 months ago
Last year we called to have an hvac unit installed, the gentleman that came out to discuss what we needed was very professional and knowledgeable about all Hobaica systems and even maintenance programs, he actually talked us into an installation as well as an annual maintenance program. The men that came out to install it were efficient and very professional as well. I don’t recall all their names but they did a great job! I recently called back to discuss renewing our annual plan and spoke with Jasmine. What a wonderful asset you have with her. Not only was Jasmine able to help with that but was able to schedule a maintenance visit for the unit that was installed and discussed the importance of having our water heater flushed, which she scheduled for us as well. I asked if she could email the information and dates of the appointments as i didn’t have pen and paper handy. She followed up with a very detailed email with all the information and dates that we had discussed. Kudos to her for remembering every detail. Definitely have had positive experiences with every employee that we have worked with it spoken to. Highly recommend this company!
John Thorhauer
7 months ago
Excellent Services and fair pricing! They showed up on time and finished before I anticipated. Ivan, Gio and Tristan were the installers for three A/C and one heating system. They were kind, polite and professional. I highly recommend Hobaica Services.
Steven Wales
8 months ago
Water heater replacement. When I called they were very clear about my options. They let us know when Scott was on the way. He was very helpful and explained what he was doing and some options that we had. He also checked the water to make sure our water softener was working correctly. We were very pleased with his work and he left the area clean. I would recommend Hobaica for all your AC and plumbing needs.
Irene Tseng
11 months ago
Excellent service and value. It was easy to schedule an appointment online and our technician, Ian was prompt and professional and answered all of my questions. He did a thorough check on my A/C units and made sure I understood the rationale before he changed one of the parts on my 8 year old unit. Also, he was neat and tidy and I appreciate his cleaning up after he completed the job.
Jenette Rude
3 months ago
Thank you for the professional and great services. It was awesome from start to finish. The customer service I received was professional and kind. Tim was very helpful with me. Just being nice these days in customer service is hard to find. Thank you for doing just that.
Karen Mascaro
9 months ago
Jordan came to my house the same night I called Hobaica. That is the 1st time that ever happened. Usually have to wait 3 to 4 days. He is the best Tech I have ever had! He was on his way to another call and left here at 12:00 a.m. He should be commended for caring about the customers and doing a great job
Kathy F. Pringles
a month ago
Justin and Sam explained everything in detail, friendly service, attention to detail and piece of mind I’m ready for summer. Thanks Hobaica for send such knowledgeable techs.
Lindy Lutz Cash
6 months ago
Hobaica Services is a high integrity company! Andy was very knowledgeable and thorough with his explanations about the service we needed on our A/C units. Our service was provided in a timely manner and our units are running great. We will definitely recommend Hobaica to our friends!
Benjamin Ewing
7 months ago
Travis showed up after he called and said he could be at our house earlier. He arrived 20 minutes later and was 4 hours earlier than we were initially told.
He listened to our concerns and then went into our attic (108 outside) twice to adjust the duct work then went outside and added refrigerant to the system. Quick, friendly service.
Majella Vito
6 months ago
Scott Koches was the technician who diagnosed our upper unit. For consistency, Hobaica sent him back to fix the worn out parts (from what they described, it may prove challenging to replace). Scott & his assistant made it seem effortless! They fixed the AC unit & now it’s running so quietly like new! Scott also shared that he is furthering his knowledge about his trade by going to school to learn more. THAT is what impressed us the most! Good on you, Scott! Thank you for the excellent work on our AC.
Brett Miller
6 months ago
Had a new Lennox heat pump system installed to replace a 15-year-old system in our home (which was also installed by Hobaica). Hobaica technician Travis Vonau told us he had noted water leakage in the air handler's pan, but was unsure as to a particular cause. So, although our old system was still working, it was showing signs of unreliability and age. We decided to replace the unit now to avoid both future problems and an energy-standard-related A/C price increase in 2023. Technicians Ivan Pacheco and Tristan Burke installed our new system quickly and professionally and, so far, the unit is working very well! Plus, our Hobaica rep, Jared, kept in touch with us before, during and after the install. Great people and service, highly recommend!
I was beyond impressed with promptness and efficiency of the repair work on our AC unit. Technician Binh Tran was very knowledgeable, patient and professional as he explained the issues that needed repair. He also gave options for ensuring value and longevity to our system. This was one of the best repair experiences I’ve had in a while! I will be using their services for all future AC needs.
Joi Palazola
7 months ago
We used Hobaica for a hot water slab leak. John and his team were super professional and did a great job rerouting the lines through our attic which was a very tight space. I would definitely recommend and use them again.
Dora Navarro
10 months ago
Our 1 year old A/C unit went out recently. I called Hobaica on Sunday afternoon and they sent out technician Ryan Waters first things Monday morning. Mr. Ryan is a very knowledgeable man who took the time to not only explain the problem, he respectfully put on shoe covers before coming in and out of the house, repaired the issue and courteously washed the coils but also sent us a video showing us how to wash the coils every so often to help the A/C units longevity and working capacity. Thank you Mr. Ryan for your ALL your service!! I just realized I didn't thank you while we talked about you being in the service!! It is this type of customer service that makes me want to stay with Hobaica. As long as you provide us with knowledgeable technicians like Mr. Ryan! I will make it a point to request he be our technician going forward! His work knowledge and ethics are rare these days, and I appreciate him for it!! Thank YOU!!!
David S. Miller D.O.
7 months ago
This is a family run business That I have utilized on multiple occasions. Although I had to have a very expensive HVAC repair performed, I expected something major, as the unit was almost 15 years old. The variable speed blower motor had gone out. They had to order one shipped from Texas. Luckily I was able to continue using my other units until this one could be repaired, four business days later. Grayson, the technician was excellent! He let me know everything that was going on, when the new motor would arrive, when the final repair repair would be completed, what the status of my unit was upon completion. They stuck to the schedule and completed the repair in a professional and timely fashion.
I highly recommend Hobaica A/C
Services.
Charlie De Simone
6 months ago
I received an estimate of $2530.00 to replace the faucet fixtures in two bathrooms. that did not include parts and would leave us with two walls to repair. We were told because the parts were old, no replacements were available. The technician tried for an hour to remove faucet valve
A handyman/ plumber came the next day and removed the four Pfister valves, went to Ace hardware, bought new valves and replaced the four valves in the two bathrooms. Job took him one hour and 15 mins. He charged me $ 200., that’s two hundred dollars. That’s a difference of $ 2330.00.
You make the call as if these are competent, honest people.
Buyer Beware !!!
Paula Peterson
5 months ago
Scott K. Called me when he was 15 minutes away. He arrived prepared. He checked out my heating system to make sure it was good for winter. He was friendly and considerate, leaving the space as he found it. Great work by Scott K!
I am a regular customer of Hobaica for plumbing and AC services and have been very happy with them. This week I had a plumbing issue and Ryan Waters came to check it out. Ryan is above and beyond even the normal good quality service that I have come to expect from Hobiaca. He was diligent, thorough, and went the extra mile(s)!!! Thanks Ryan !!! You are terrific!!!
debra hoelscher
6 months ago
Grayson was professional and answered all my questions. When he learned my HVAC had been not working for 3 days, he pushed hard to get my outdoor fan motor part the next day and came and installed it one day earlier than expected. I am very grateful for the good customer service I received. Also, the office checked and found my unit was still under warranty, and it saved me hundreds of dollars.
Frank Rivera
8 months ago
Absolutely outstanding! Our AC unit was not operating correctly and we called Hobaica as per a recommendation. The service tech, Scott Dale, visited us today, and his service and repairs were fantastic. He fully explained the situation with pictures, gave us his recommendations, which did include replacing the unit (it is 12 years old), but it was not pushed at us at all.
He let us know that our capacitor was leaking, but working at manufacturing specs and that all other parts of our AC system were running well. So he gave us several options on what we could do along with all the possible warranties, and we decided to go with one of his recommendations. Scott replaced our capacitor, showed pictures of the replacement, recommended we clean our filter, and we are all set to go!!
Incredibly honest professional service at a great price!! Thank you Scott and Hobaica!!
Michael Panichello
8 months ago
Grayson was professional, thorough, and exceptionally polite. He documented the work well, identified the problem quickly, and provided options for resolution. Outstanding service; I've had Hobaica service both my AC and furnace and I've always been very satisfied with both the quality of the work and the professionalism of the staff, both over the phone and onsite.
With excellent customer service and quality work, I couldn't be happier and strongly recommend them to everyone I know.
Had a quality tech named Grayson come out and fix my AC. Gave me three different options I could choose from to fix my AC and was very detailed with the pros and cons of each option. Walked me through exactly what he was doing and took a video after explaining what was replaced and why. Definitely will be requesting his service again in the future
Darrell Hoerter
5 months ago
Travis was spectacular, given the lackluster service I have experienced from you in the past two years. Kind, informative, clean. Only improvement could be he gets a covid vaccine.
Ian Flood was amazing!! He came over the holiday weekend and fixed our AC system so we are cool again. He was on time, thorough and overall awesome ?
Scott Koches with Hobaica did a HVAC check up today on the 2 units at my house. He called ahead to alert me that he was on his way and arrived at the appointment time. He checked both units for AC and then both units for Heating. Scott did his work thoroughly and has a professional attitude. I look forward to Scott visiting our house in the spring for our next Hobaica HVAC maintenance check up.
Adrienne Stephany
8 months ago
As always Hobaica never fails to provide excellent service. I've met a few of their technicians and have always been completely satisfied with the quality of their work and their care. Grayson, today's technician, was no exception. He provide great care and service to the issue with my A/C unit and fixed it without issue. I highly recommend this company to everyone.
My 'five star' experience started when Andy Hobaica quickly diagnosed a cooling issue we had for years that no other AC company cared to fully investigate and figure out. We actually had a design issue with our cooling ducts. The quote was competitive, so we selected Hobaica. The install quickly followed where Ethan and Ivan did a phenomenal job installing my two AC units. Everyone went above and beyond at Hobaica Services--it must part of their company culture. I highly recommend Hobaica Services.
Dolores Whalen
9 months ago
We have used Hobaica a couple of times in the past, and were very pleased with the quality of work done. Our AC unit went out and we called them on a Sunday. They were great at calling me back but the technician said he was the only one working and no one could come out. It's Phoenix and such a large and reputable company has only one technician for emergencies? I called another company and they came out within an hour and did such a great job; I don't think we will be using Hobaica again.
Jessica Rousset
6 months ago
Scott Dace replace my electrical water heater - he was professional and efficient! Very happy to have found Hobaica and will be using them for future needs.
Can’t say enough good things about Hobaica Services! Called last week regarding an emergency situation with my rental and somehow they found a way to squeeze me in. Jayce came out and got us up and running for our new tenants! Today , I had my maintenance service on my own residence and Scott K. did a fine job of checking out both of my units to be sure they would get us through the next 6 months when they’ll be back to check on things again. Unless I call them back sooner for another “emergency “ I highly recommend Hobaica Services!
Garnet Moses
7 months ago
I was highly recommended Hobaica by one of our friends for our consistent AC issues. Jasmine at the front desk/customer service took my call. She's professional, efficient and so polite and had my appointment scheduled in no time.
Melissa at Haboica is THE best. She provides the best customer service! She listens so well and doesn’t mind repetitive questions. So far my overall service with Haboica has been great. Thanks!
Birgit Zimmermann
5 months ago
Binh Tran has been coming to our house for many, many years to service our AC and evap cooler.
He is always very friendly and professional. There were never any problems.
I will ask for him to come when the next maintenance is due.
Steve Bruflat
2 months ago
Scott K did a professional job and took care of all 4 of my AC Units.
Highly recommend Scott K with Hobaica
Deane Daniels
a month ago
Justin and Sam were very professional, on time, let us know when they would arrive and solved our problems quickly and efficiently. They showed us every thing that they did and explained the process. We no longer need to look for another company for our A/C needs.
Blaire Kinsey
6 months ago
Grayson was incredibly professional, knowledgeable, and helpful. He really took his time to diagnose the problem, fixed it quickly, and spent extra time at our home ensuring that the problem would not happen again.
Lucas Mazier
9 months ago
Scott from Hobaica came out to take a look at our older AC system. He was very knowledgeable, professional, and honest. Scott discovered some things that could potentially be addressed and also showed pictures to explain what he was referring to. It was refreshing to not be sold a brand new AC unit like multiple other companies immediately wanted to push. Thank you for coming out to our house and for the great customer service. We will always call Hobaica for any HVAC services and maintenance moving forward.
Scott Jaskowiak
5 months ago
Donavon came to our condo to perform service on our HVAC unit. Did a great job, was thorough, very professional, explained the condition of our system, and the price of the service was a great deal.
Grayson Vu was professional . He went above and beyond by carrying in our grocery delivery . Grayson well represents Hobaica .We are grateful for his service and being a Hobaica client??
I called Hobaica Service today and the way I was treated by their Customer Service Representative was incredible. If the person answering the calls are this engaged and helpful I can't wait for the service person to come out and Fix My AC!!!! Thank You Jasmine you were truly helpful and made my day!
Very professional, polite service with well detailed identification of issues and costs before proceeding. Best I have ever experienced. Strongly recommend this company.
Cailean Bailey
6 months ago
A big shoutout to Melissa for being so courteous on the phone and scheduling our repair so fast. She was very pleasant to speak with and got us on the calendar FAST. Highly recommend!
Catherine Samolinski
8 months ago
Travis Vonau was the repair person who came to my house. He was great, professional and explained what was wrong very quickly. Because of Travis I am getting a quote for a new system.
Great Company.
Mary Pineda-Wimmer
4 months ago
Had a terrible toilet failure. Hobaica Technician Travis came out and worked hard to solve the problem! Great work Travis. ❤️ We appreciate you and Hobaica Services.
Travis Vonau was our service technician. We had something wrong with our hot water heater. We called Hobaica, and they were able to send Travis, same day. Travis was very professional, and thoroughly explained the “hows” and “whys” of what was going on with the hot water heater. He fixed the problem in a timely fashion. He’s very knowledgeable about his products, and gave us good info about water heaters. Hobaica also services our HVAC’s. We’ve been with them since 2019. We love Hobaica!!
I have been using Hobaica exclusively since I moved to Arizona. I will NEVER use another company for plumbing or electrical. Travis Vanou is such an amazing plumber. He was personable, incredibly knowledgeable, and efficient. Honest and true quote up front. Extremely reasonable rate. And the jibe is fabulous. I have a wonderful new kitchen faucet. I am extremely happy. I have a Nest Thermostat I need installed. Travis said Hobaica can do that as well. Yay.
Dottie Francisco
2 months ago
Justin with Hobaica does excellent work and service. I would recommend him to anyone!!! Great Job
David McConachie
4 months ago
He preformed the scheduled service on our heating units. He did a very good and efficient job.
Jacey was very knowledgeable and professional. He explained what he assessed and what needed to be done. I had confidence that he knew what he was doing.
Hobaica always gives great service. The technician Gavin W. was very courteous and informative, I highly recommend him. Keep up the great work.
Dan K.
Had Hobaica come out to my folks house for service and Scott K. the technician did a fantastic job of explaining my parents system and how the filters work which is different from my system. As always, thanks for the great service.
Dan K.
Scott K was on time...friendly and a pro....got both of our units all tuned up for the summer....thank you ! steve
Scott was very professional and knowledgeable would recommend Hobaica over all others I’ve tried
Angel Presnell
7 months ago
Rio and his crew were great. They installed a new AC system and they did a good job. The old system was picked up from the front lawn same day which was awesome. Our AC is working great now!
I would highly recommend using Hobaica for their AC service. I recently had one of their technicians, Justin Driver, service my AC unit after weeks of messing with it myself. He was meticulous and friendly. He was able to get it back up and running in no time. Thanks Justin!
Shirley Klein
3 months ago
Justin is my forever technician from Hobaica he is so nice and explains everything he is doing. I Would recommend JUSTIN to anyone.
I contacted Hobaica for help provide hot water more rapidly to bathrooms and kitchen. Their website has a nice video to explain a “flash hot water” system. From the first call to the office everyone was professional and welcoming. Tom was sent to our home to evaluate and estimate the situation. Both he and electrician Amer did the actual installation. All work was done on time, as promised and no mess.
Amer did additional evaluation of our electrical system and the voltage of the bathroom appliances such as a hair dryer & portable heater. He carefully explained how these appliances were causing overloaded circuits.
I am very happy with the services provided!
Jon Clogger
11 months ago
Tom and his assistant came out today and did a fantastic job diagnosing our AC unit. They gave great recommendations and did a quality part replacement. We really appreciate Hobaica and are glad to do business with you.
Kellye Evans
11 months ago
Hobaica is the best! I purchased a new HVAC 2 years ago and yesterday noticed something was off. I called after hours and was able to speak with Scott Dale. He was incredibly professional and helpful. He gave me accurate time updates and I decided to wait to have a tech come out the next day. Hobaica said the tech would arrive between 12p-4p and he arrived right at 12pm with a 30 minute warning. I was thrilled to see it was Scott Dale who showed up! He was super friendly, helpful and professional. He diagnosed the problem quickly. Unfortunately the problem was outside of his control and I am now waiting on the manufacturer Bosch. Scott gave me advice on what to do in the meantime to ensure I am comfortable while I wait for the manufacturer to fix the issue. I would highly recommend Hobaica to anyone looking for a new HVAC. When I had the unit installed 2 years ago, I shopped around and now I know I made the right choice!
Sheryl Rucker
11 months ago
I have been a Hobaica customer for many years, first with a new a/c system installation and subsequently with their twice yearly maintenance contract. I have found them to be reliable and honest in their dealings.
For the past several years, my regular technician has been Tom, who is always on time, courteous and helpful However, last week he went way above and beyond helpful by cleaning leaves and debris out of my gutters while he was on the roof servicing the a/c unit. This is by no means within his job responsible;otoes bit he cheerfully took care of it, and while it may have been no big deal to him, it was very much appreciated by me.
Rebecca Ball
11 months ago
This is the second time we have used Hobaica Services and, again, it was a great experience. The thermostat went out on or Lennox unit and they sent Amer Khudher out to fix it for us. Unfortunately we had to replace it. But we could not be happier with Amer's professional work! He was on time, and polite, and very knowledgeable about our system. He replaced the thermostat and all is good again! We will continue to use Hobaica Services from now on! They are honest and dependable! Thank you all at Hobaica for your great service!!!
Paul McCusker
4 months ago
Another great experience with Hobaica- Donavan just did our twice yearly hvac maintenance. Great service and explanation of what was done!
Very responsive and professional. Simon was friendly and thoughtful on offering options on how to get the proper power supplies to our garage for my car charger. Would recommend them!
A few years ago I installed 2 high-efficiency HVAC systems in my home with super efficient Merv 16 filters. I purchased the high end filters because I have allergies. What I did not realize though is that they would be kind of expensive to replace and hard to get locally. I found the specific filters that I need for my systems on her Hobaica's website. Even though I am in North Carolina they shipped them to me. I ordered them on Monday and they arrived on Wednesday. The order and tracking information was great. It was just like buying from Amazon. I was able to use a coupon code and even sign up for additional savings by signing up for auto shipping. I will now receive these two filters every six months. One less thing to worry about. I just wish they would drive 2.,000 miles to install them in my attic and crawlspace. I really lika Hobaica!
Lila Cameron
3 months ago
Despite a little miscommunication on our part, Travis was amazing with finishing the toilet and shutoff water valves install despite the extra time it took. He was timely with his arrival for the estimate and the install. I would not hesitate to recommend Hobaica Plumbing services.
Hobaica has been great to work with! Both customer service and their technicians are responsive and professional. Our technicians Amer and Grayson were very knowledgeable and thorough in their work. We had our HVAC systems serviced as well as electrical work done. I appreciated talking through what we need to be mindful of as we maintain our house. We will continue to use Hobaica for these and other needs.
Travis my tech. did great work was on time and was professional was very pleased. I would recommend them.
Fantastic service - incredibly glad I found them. Made it super easy to get an EV charger installed and they answered all my questions! Would absolutely recommend and will consider for other services in the future.
Diane Saunders
5 months ago
11/4/2022
I've had Ian F out the last couple years & he's been great. Dealing with the pigeon netting & taking good care of my A/C unit.
Today Scott K was out , no netting to deal with, just had the roof redone.
Scott was very nice, on time , serviced the a/c & replaced a contactor.
Overall, I'm happy & feel good with Hobaica's service.
I had to switch from brand X.
Found Hobaica, I had a Good feeling when Daniel Unglaub the tech arrived.
On time
Knowledgeable
Professional
Friendly
Not afraid of my 2 story roof
I signed up for the monthly Gold
Already Glad I switched !!!
Well, now I'm not sure, while dealing with a pigeon problem, just had that tech come to check the nets. The net have been ripped, broken, & pigeons were able to get back in.
I am frustrated & upset......
John Miranda was my Technician. He was able to resolve my issues very quickly and efficiently. My old AC in my new house had a couple quirks from a less than stellar install. John was able to fix everything that I couldn't. I will be using Hobacia Services for all my yearly checkups on AC. highly reccomend.
Amer was quick and knowledgeable. He identified the issue I was having after a brief diagnostic, repaired it, and was on his way, all within 15 minutes. Everything was easily affordable, which helps me a lot, as a student. Would certainly recommend him in particular, for the expertise, professionalism, and excellent communication.
Audrey McGovern
a year ago
Excellent service. Fast response and worked within our time restraints. Steve was fantastic. Very professional and personable. He showed up exactly when he said he would and completed the work on time. The truck was clean and organized. Steve used shoe coverings to avoid getting dirt on the floor. Don't hesitate to use this company. We'll worth it.
The price was fair for the work completed.
11/28/2022 Scott Dale is another really good Hobaica tech. He just replaced our kitchen faucet quickly and professionally. We continue to be impressed by Habaica employees.
08/25/2021 Amer Khudher just replaced 2 ceiling fans for us. He came last week to look at the job and provide a price. He came back this morning and did a wonderful job. I know it's not rocket science, but one of the old fans had a bulb broken off in a socket and we needed someone who could handle the power as well as the physical install. We continue to be pleased with all Hobaica service people. Great company staffed by great people.
07/03/2021 Travis Vanau helped save our July 4 holiday. The problem was a clogged condensation line on our master bedroom AC system, but there wasn't any way to know that when the only symptom was a completely dead system. He had us up and running very quickly and even checked the AC system line at the other end of the house. The fact that the solution was simple only adds to the comfort we will enjoy for the rest of the holiday weekend. Thanks to Travis.
Brandon installed a valve in a gas line to our firepit so we could shut off the gas while some work was done in that area of the backyard. It wasn't cheap, but it was done quickly, efficiently, and safely. Brandon was very friendly and helpful, too. The work in the yard can now get started without fear of a gas leak or other emergency.
05/21/2021 Jacey M moved an electrical outlet in our backyard to accommodate the new bbq location. Very well done and we are sure it meets code. Best to work with professionals and Hobaica is certainly one of those.
05/27/2021
Brandon was back to unclog the kitchen sink drain. He gave a good assessment of the problem and provided a couple of options for work to be done. We took his advice and things are much better. If this step doesn't provide a long-term solution we know what needs to happen next and we will call him back. We are very satisfied.
SHARON PODSIADLO
10 months ago
Service person arrived as scheduled.He was very polite and professional,went straight to work. Found problem that needed to be taken care of and showed me a photo of problem and thoroughly explained what needed to be done. His name was Travis Vonau and I would highly recommend him.
Heather Curley
a year ago
Dylan was our technician for our AC maintenance. He was professional, polite, well mannered and informed us of everything he was going to be doing. Very pleased he will be our technician twice a year to keep our system in shape. Highly recommend.
Erik Goldstrom
11 months ago
When our water heater died, we called Hobaica had absolutely fantastic service throughout the entire process of replacement. Our initial contact was with Melissa, who took all the information and was incredibly thorough and detail oriented. She was incredibly helpful and is clearly a people-person! Scott D. was our service rep; he called 20 minutes before he arrived and arrived well within the service window. He did fantastic work and was cheerful to boot, even though he was replacing a water heater in a 108- degree outdoor structure. He made sure I knew how to set the pilot and he cleaned everything up before he left. Fantastic, prompt, and courteous service. Five stars and won't call anyone else in the future!
We just had two new AC systems installed in our home after our old ones were done. Not a pleasant surprise. We got six estimates and went with Hobaica. We chose them because they had a solid reputation, very fair in pricing and had equipment in stock. They told us two weeks, but surprised us with one week early installation. Ivan and Troy were our installers. They arrived on time and installed both units in about 8 hours. They worked nonstop. Very professional and we even talked and laughed at the end of the installation. Highly recommend.
Mary Carpenter
a month ago
Jeremiah has serviced our air condition on more than 1 occasion. He remembered my grandson and was engaging with him. Heartwarming. He took care of my plumbing issue in short order. Thank you for branching out to plumbing, I need a carpenter if you could recommend one for a modification of an existing cabinet, to accommodate a double oven, where there is currently a single wall oven.
Grayson was here today and performed an annual inspection. He was polite and friendly. His upselling techniques are respectful and non intrusive. I am a loyal Hobaica customer and recommend them whenever possible.
April Medina
10 months ago
I had several plumbing concerns and questions. Scott looked up any information he didnt have as he patiently walked me through each item and provided estimates for potential repairs. I now have an idea how to proceed. Very satisfied with his professional service.
So happy I chose Hobaica for my electrical needs. From start to finish I received great service. I will be using them for all my electrical needs in the future. If you are looking for great service and quality work - I highly recommend Hobaica.
Katherine Charchuk
11 months ago
It is my pleasure to write this review for Hobaica, y’all have made this a lot easier than anticipated, I recently lost my husband & I’m very uneducated in many household decisions especially AC unit. Travis Vonau was prompt, courteous, and super helpful explaining the options for the repairs I needed. Dispatch girl Melissa/ Melinda? Was extremely helpful from the moment I called & got Travis here the same day for consultation even after hours. I am very thankful for the entire team effort. Bravo Hobaica!
Alexandria Gannon
a year ago
First time using Hobaica and we were very satisfied with our service. Scott D came out to fix a pex tubing leak in our attic and replace a toilet. He was kind, knowledgeable and had a light positive attitude which made us feel comfortable hiring them for our plumbing needs. The job was done efficiently and professionally. We will definitely reach out to them for future services. Highly recommend!
Genelle Totman
a year ago
We were referred to Hobaica by my Mother who has been a happy, loyal customer for many years. We requested an A/C maintenance and inspection on our older unit. Ian and Donovan did a great job. They inspected the unit and then explained what they found and gave us all the information we needed. They were professional and knowledgeable yet friendly. Would definitely recommend d Hobaica.
Kathy Desposito
7 months ago
Justin of Hobaica replaced a faulty breaker that ran our cloths dryer. He was professional, knowledgeable and very nice to talk to. He explained everything he was doing and why the breaker was faulty. Hobaica has a new customer and I have a new go to repair person.
Jamie MacKellar
10 months ago
Quality service is rare these day. The installers we had for our new AC units, Ivan and Sergio, were awesome! They were efficient and knowledgeable. They took the time to answer allof our questions. Also, our sales consultant Simon was very knowledgeable and helped us with the type of units we required for our home. So far our experience with the employees of Hobacia Services has been excellent.
First time I had Hobaica out. They sent Ryan. He was on time, showed up prepared got right to work. Did a very thorough job going over 2 hvac units. He explained everything in detail. Ryan's all around professionalism had me request him for additional services. I highly recommend Hobaica Services
Bryan Harris
5 months ago
Next service update: Continue to receive great service from the Hobaica crew. Binh was just over here doing some repairs and he did a great professional job. Thanks again for the great work.
2 year update: Shout out to Ryan for working with me diligently on some heat issues being experienced. I appreciate the dedication he is devoting into getting the system to run flawlessly again
Great professional service. Dammond and Ivan came out and did a wonderful job replacing my unit. Very satisfied with the initial inspect and work completed.
Service visit was complete by Simon Peterson the following year. Very knowledgeable and friendly inspector, system is looking good!
julie jewell
2 months ago
I have used Hobaica for many years and for many reasons. They are always professional. I recommend them 100%
Binh was our technician and he was extremely professional! He showed up on time and his inspection was very thorough! He explained the issues clearly and took care of the problems in a timely manner. I would highly recommend Binh, as well as Hobaica!
Michael Steinke
5 months ago
Dylan came to do my gold VIP bi-annual maintenance check up. He went above and beyond being prepared knowing and with a follow up to a pan and drainage issue from last time. He also spent time making sure the heating component was ready for the winter. Dylan recommended a few repairs to my 6 year a/c unit and did not push me to purchase them at that time. I appreciated him making me aware of the capacitor and another part that will need to be fixed. I appreciate his honesty and upkeep to my system.
Been a customer for 8 years. Paid the stupid monthly that covered 2 visits per year. On the last visit, the tech told me the AC was the best it had ever looked. 2 weeks later, my AC broke and my paltry silver status was not enough to get a tech out immediately. I found another business that could come out right away. He found 2 different leaks that had to have been there 2 weeks prior based in markings on the coil. Hobaica really missed the boat on this one, and a loyal customer.
WHAT A RIPOFF!!!
I'M A SENIOR AND ALL I NEEDED WAS AN ADJUSTMENT TO MY FLUSH HANDLE (IT WAS GETTING HUNG UP) ON MY TOILET TANK WHICH IS A NO BRAINER, OR SO I THOUGHT. WHEN I GOT THE BILL I WAS SHOCKED; THEY CHARGED ME $223.69 PLUS $69 TRIP CHARGE FOR A TOTAL OF $292.69 JUST TO REPLACE A FRICKEN FLUSH LEVER WORTH $2.99. BUT THAT'S NOT ALL, I ASKED TO HAVE THE GUTS INSIDE MY OTHER TOILET TANK TO BE REPLACED (SHOULD TAKE 40 minutes) AND THEY QUOTED ME OVER $500 ! LIKE I SAID, WHAT A RIPOFF. I'VE USED THEM BEFORE BUT WILL NOT EVER USE THIS COMPANY AGAIN (EVEN THOUGH THEIR EMPLOYEES ARE GREAT!). SENIORS BEWARE, THEY THINK THEY HAVE YOU OVER A BARREL.... JUST TELL THEM TO TAKE A HIKE AND CALL SOMEONE ELSE!
Barbara Digges
5 months ago
Another excellent experience with Hobaica and their technician Justin. I have been with Hobaica for many years and Justin has been my tech for several years. He is competent, punctual, and communicative. I appreciate this company's biannual inspection plan and that my Hobaica installed equipment passes every time.
Mark Dershowitz
4 months ago
Technician Ryan Waters called in advance to say he was on the way. He was very courteous and professional. He replaced the wax seal and water supply valve on a toilet. He did a thorough cleanup after the job.
Ara Shirinian
2 months ago
You will ask them multiple times to be taken off their mailing list, they will say ok and then ignore you and keep sending junk. Then they will start sending junk emails to you.
Louise Raymond
9 months ago
My brother had plumbing services done by John Miranda and was very pleased with the time and effort he spent resolving his plumbing issues! He was grateful for his expertise and highly recommends Hobaica!
Christopher McDermott
8 months ago
We had some hot rooms in our home and wanted to have them fixed for the longest time, but we were afraid of what it would cost. Steven A came out and diagnosed the issue for free, explained in detail his plan of attack, and perfectly corrected the issues we were having for way less than we had imagined it would cost. Now all of the rooms in the house are comfortable. He even changed my filters out for me too. Steven is extremely knowledgeable and and expert at what he does. Very pleased!
Denise Tappe
6 months ago
Our technician, Alexander, was very professional, clean and very thorough explaining what he found. Definitely recommend Hobaica to anyone looking for quality work.
Sergio and Tristan were very professional and answered all my questions. I would definitely recommend them . Respectful of property and left no mess.
Woke up to our AC blowing warm air on a Saturday morning with a heat wave setting in. Within a few hours, their technician, Travis, arrived and after troubleshooting, replaced the compressor. Travis was very polite, professional, and knowledgeable; explained everything, and promptly made the repair. I highly recommend Hobaica for AC issues.
Deborah Belknap
8 months ago
Don came to our rescue. He checked out our system and explained what was wrong with the unit. He was very nice, extremely knowledgeable, and polite. Air is blowing great! Would recommend Hobaica, I do recommend them! Thanks Donovan!
Melissa Baker
8 months ago
We have used Hobaica for almost ten years to service the HVAC systems of two of our properties. We recently called them to check out a problem with the HVAC system on our second property. Their technician Binh Tran came out to help us and has now serviced both properties for us. He is always a pleasure to work with. He is patient and knowledgeable and explains the pros and cons of any repair options we have to consider if there is a problem with the system. Because of technicians like Binh, we are happy to continue to use Hobaica for all of our HVAC (and now plumbing!) needs.
Terry Tompkins
7 months ago
We had Alex show up today to replace a capacitor, and I’d like to thank you guys for his service. He was just like all the other guys Hobaica has sent to our house—polite and professional!
Teresa Peters
a month ago
Binh Tren did a fantastic check up and great repair on the heat pump that was broken. It works now.
Karen Calabresse
9 months ago
Hobiaca maintains my 2 AC units twice a year. I pay a small amount each month to avoid that larger maintenance fee all at once. I’ve used several other AC services over the last 14 years and they do not compare to Hobiaca. The technicians are always informative, professional and punctual. I highly recommend their services.
I got a referral from one of my friends to do my maintenance for my old AC to make sure it’s ready for the summer and they recommended Amer K he came in and he was very professional and informative. Amer showed us a video of some repairs that needed to be done which it was not surprising due to our age of unit . We will forsure call hobaica in the future. He was very nice as well, we really liked him and we will always recommend Amer service.
This review is for Grayson Vu
He is very informative from beginning to closing. We appreciate his above and beyond services. (Writing for my dad)
We would highly recommend Grayson to our friends & family.
Big Kudos to this hard working man !
Joseph Shepard
9 months ago
Grayson was awesome. He called ahead of time to let me know he was on his way and showed up right on time. Completed our AC system checkup and gave me a detailed report on everything. 5+ stars!!
Randy Steffen
10 months ago
WOW, even though my father replaced this system in June 2017 and passed away in December 2021, Hobaica honored the parts warranty, I knew the labor warranty was expired, they schedule me for service ASAP. I call on 6/10/22 at noon and a technician Steven Avila, arrive at 5 pm, schedule between 4 to 7 pm. Steven was friendly, professional and got right to work. Found the issue, adjusted the A/C to give me relief right now (today was only 111 degrees and this weekend it should be 114!!!). Thanks, because I thought that was it, but Steven went even further and found an issue (a small leak), so he diagnose the problem, topped off the coolant and call the office to see If the part is available. All I can say, I wish everybody could give service like this. Even though I have a Lennox system, that after five years, sprung a leak, but life isn't fair, but the service from Hobaica and Steven was very fair and extremely fast service!!! Now that it's cooling down in the house, I can start living again, since I'm from Central Oregon (get weather now), and I'm doing maintenance on the house, to have another issue on my list, this one is pretty well done for now and I have Hobaica to thank!!!
Karen Wegryn
9 months ago
John and Jared came out today to take a look at my air conditioning unit. I live in a condo where I can’t see my unit but noticed some water dripping from the roof. They weren’t just on time, they were a little early which helped free up the rest of my day.
They found that the system was running as it should be and let me know that the water was dripping because the condensation line was disconnected. Super easy fix with a little bit of glue, and they did not create worry where there was none just to add to the bill.
As if that wasn’t good enough, they were incredibly nice and easy to talk to. Not nice because it’s required- just really genuine people. I was not expecting to have such an easy and inexpensive experience in Phoenix during hot, muggy monsoon season. Thank you both for making my day!
Michael Schmitt
5 months ago
Great service and always a pleasure to work with. Scott Dale worked with us this last visit and was great! Very high quality work and service.
Our technician Scott Dale was extremely professional and explained what he was going to do with our yearly maintenance. He also gave a clear report at the end that left us with assurance that our unit will keep performing as expected. We will keep using Hobaica as we believe in the way this company does business and treats their customers.
Michael Madden
6 months ago
Grayson was a fantastic technician. He was able to determine the problem immediately and was very thorough in explaining how he would fix it. He also helped us to understand how to prevent the problem from happening again in the future.
Grayson was excellent. On time, polite, professional, and honest with his quality control on my new unit installation.
With temps pushing past 110, it figured our air conditioner would call it quits. I called Hobaica Services and in a few days Scott Dale, the initial tech, and Jared, the comfort consultant, got us set up for a new unit. The company loaned us a portable cooling unit, and it kept one room livable until the new unit arrived. Gio and Tristan, the installation crew, had the unit up and running with no problem. The house was back in the 70s before we knew it.
Received prompt, friendly service from Hobaica Services. Our technician Binh was diligent and explained what was wrong with our system and what needed to be done. Will continue to use Hobaica Services in the future.
ashley krause
9 months ago
Scott Dale came to inspect our electricity and plumbing, and went above & beyond fixing our water heater same day. Very nice and helpful! Pleased with service.
Dennize Taylor
3 months ago
Donovan and his side kick were out this morning for our six month checkup. They did an outstanding job and were courteous, knowledgeable and friendly. We would definitely recommend Hobaica to friends and family.
Vickey Sellers
a month ago
John M and Alex (?) arrived early, completed the work in less time than expected, was able to eliminate my concerns with hot water and helped prevent untimely or costly repairs. Awesome work. This is typical Hobaica Service - Outstanding Professional Service for the Customer. *** This is why I have been a Hobaica customer since 2008. Hobaica - you'll like-a :)
Have been using Hobaica for 4 years with no problems and their office staff is awesome. I worked with Jasmine L in Customer Service when I needed documentation and she got all the documents I need in record time. This company is recommended.
June Williamson
9 months ago
Jason and Ivan were prompt, courteous and very professional! They did a great job explaining what they were doing and got our very hot house cooled down in a matter of a few hours. We would recommend Hobaica to friends.
An adjustment to our thermostat that, frankly, we should have figured out ourselves. But, the tech, Scot, took time to reset and teach us a few things and was extremely polite and helpful. Thank you!!
Liz and Jon Bernreuter
5 months ago
Our tech, Travis Vonau, was helpful and gracious. He answered all questions, provided options and got the job done. Much appreciated!
Alan Ignatowski
7 months ago
Binh from Hobaica did a very good job on our AC repair. He showed up on time, answered all my questions and cleaned up when we was done. Will use Hobaica again
Ellen Carter
5 months ago
11/16/22
Scott Koches came today to do our transition to heating . He did a great job!
Our system is running GREAT!!
Thank you very much for GREAT SERVICE!
Frank Robinson
11 months ago
We recently had our AC installed by Hobaica. Yesterday a technician, Ryan Waters did a follow up QC inspection of the unit and it's operation. We were very impressed with Ryans thoroughness and professionalism. He spent time with us to answer any of our concerns and went into detail on the operation of the AC. He would definitely receive 5 Stars from us. Frank and Connie Robinson
Service was done by Amer and Travis, they replaced a single outlet to a double outlet in my laundry room, the techs were very quick and thorough on the install and adjusted the original quoted price of work to a lower price, which was great and let me use a discount coupon offered by Hobaica Services. Also Amer went over other things that I am looking to have fix and will be sending a quote. very pleased with both Amer and Travis.
Kristin Stuckey
11 months ago
Ryan was wonderful! He flushed the water heater, check the water coming in from the street and inside the house- Both the pressure and the softness. He was polite on time and the report was thorough. I’ll definitely recommend him to others. Thank you Ryan!
Francine Balagat Williams
a year ago
Hobaica Office Staff is top notch!! From great Customer Service Rep Jasmine who is friendly as can be. She makes you feel like your part of the family to an awesome most patient Office Account Manager Cindy… and how can I forget Ethan who takes pride of his job. Just truly amazing. Way to go Hobaica for hiring such terrific people.
Austin Wofford
11 months ago
This was my first time working with Hobaica and saw that they had a virtual scheduling system (honestly an amazing feature) that I could use to schedule a virtual meeting to replace my AC. After scheduling, I got a call from Jasmine regarding potentially having a person come out to look at the units. She went above and beyond in helping me understand the offerings that Hobaica offered and we even had a lovely personal chat about the changes in our lives. Thank you Jasmine!
Robert Hammond
10 months ago
Great service. Courteous and professional. Showed up a little early (cleared it with me first) so that was nice given it was the weekend. Travis Vanau was a top notch technician. Would definitely use again.
Elizabeth Silva
9 months ago
J. Miranda was so helpful and replied to our request right away! Called other places for emergency repair on our AC and they wouldn't be able to send someone for 3 days! Anyone who lives in AZ knows waiting that long is not an option especially during the summer! J. Miranda was friendly and took the time to explain what needed fixing. Will recommend! Thank you again!
Dixie Bailey
10 months ago
Scott Dale came to our home to service the air conditioner. We were very pleased with his service, he was very polite and very thorough and explained everything to us. We would recommend Scott to our friends and family. Thank you Scott
Laura Letrich
5 months ago
We had a great experience with Grayson. He went above and beyond to make sure our system was operating correctly
Dylan Palaschak serviced our a/c today. He did an excellent job; friendly, courteous, quick, and very helpful. Gave us some advice on a plumbing issue too. Will definitely use Hobaica again.
Micah Powell
9 months ago
Hobaica definitely has an all star team serving your heating, cooling, and plumbing needs. Justin D. quickly diagnosed and resolved a recent air conditioning issue. Justin always does an outstanding job with our heating and cooling annual maintenance. Travis V. did an excellent job repairing a leaky shower, installing a new toilet, and checking our water softener and drinking water system. Both gentlemen are top notch professionals and great representatives of the Hobaica team. I highly recommend Hobaica!!!!
john earhart
8 months ago
Excellent service from start to finish. Danny U. was my service technician and he is specifically why I will use Hobaica from here on out. I cannot state how satisfied as a customer and someone in the construction industry I am with seeing a business run correctly and people genuinely excelling at what they do! Much appreciated. Keep up the good work!
Today 7/23/22. Once again I called Hobaica in desperate need of help and Travis came through. He explained everything to me professionally and with simplicity. I got a repair same day and with the best service imaginable. He and Hobaica as a whole are why I recommend everyone to call and use their services. Great company and fantastic HVAC technician.
Thank you!
Scott Dale was awesome. He arrived 45 minutes earlier than projected start window which worked out great. He was very polite, professional and asked thorough questions for purpose of visit.
He was able to resolve the issue with the heat pump and had it properly running in about 10 minutes. Then, performed thorough inspection of the unit.
Scott came out 2 hours early and was friendly, thorough, professional and all around wonderfully nice guy. I mentioned my dishwasher was flooding and he took the time to unclog a line. Could not ask for a more pleasant service person. 100+ bonus points for Scott!! Linda Marquis
Elizabeth Elliott
a month ago
Prompt and professional service. Binh was on time, clean, and knowledgeable. Would use again.
My wife and I recently moved into a new home and decided to go with Hobaica to fix several issues we had. Scott D. has been our technician every time so far and is extremely knowledgeable and professional. He has come to our home a total of three times fixing several plumbing issues, servicing our ac, as well as help us with a few small problems just out of courtesy which we thought was amazing service. We highly recommend Hobaica and have no doubt we will be using them again in the future.
Martha Begley
11 months ago
This review is on behalf of my father Bob McBane. Justin is welcome to come back anytime. He did an amazing job and a variety of needs, answered all of Bob's questions, was just a pleasure to chat with. You have an awesome employee with him.
brett black
11 months ago
Our water heater stopped working. Scott came out an replaced it for us. He was professional, friendly, and did outstanding work. The company was very quick to respond. I would definitely recommend them.
Adam Swenson
7 months ago
I usually don't write reviews of places but felt responsible to post this information. I was recently receiving quotes for a tesla wall connector installation and the person performing the quote evaluation from this company was asking a lot of questions like how much money do you make, what type of tesla did you buy which I took as small talk in the beginning until I received my quote. The quote from this company was 3000$~. Other certified tesla installers are giving me quotes from 700-900$ for the same amount of work. I asked for an itemized quote from this company and was ghosted.
It felt like this company was attempting to take advantage of me and wanted to post as a warning to others to shop around and get competing quotes when interfacing with this business.
Edit (response from owner)
The simpler installations from other certified tesla installers are around 500-600$, so still triple priced based off of your quote. I would deem what you commented on what makes us different are what other companies consider to be basic requirements and are also including in their quotes to me. Leaving this review up, especially since the reply from the owner is complete and utter nonsense. Stop supporting predatory business practices.
Anita Calihan
9 months ago
Ian Flood was awesome! He was courteous, very knowledgeable and answered all my questions. He got right to work on my AC unit and solved the problem. Hobaica is lucky to have Ian on their team.
Great job! On time, professional and thorough. Thanks Grayson!
Susan Shipley Slick
3 months ago
Justin D with Hobaica is always fantastic, he has been my guy for many years and always keeps my equipment in good shape. I would recommend him to anyone. Thanks!!
Scott Dale just did our semiannual service today on the A/C unit in our garage.. He is very knowledgeable and did a great job. We will be switching the maintenance work on our main house unit to Hobaica and Scott from Chas Roberts.
Travis came out and got my AC ready for summer use. My AC is 16 years old and the capacitor was working at less than 10% of manufacturers recommended output. I am trying to baby my AC to last four years so I decided to have Travis install the new one. I really wanted the model with the 5 year warranty but my budget dictated the 1 year warranty. I love this company. Their techs are not on commission so I did not feel that they upsell.
katrina ramos
2 years ago
We had Steven A come to our house to look into our AC not working. He was so very nice and professional, he looked at everything kept us updated every turn and let us know our options before doing anything. He had all the necessary parts with him which was amazing so we didn’t have to make another appointment!
He was quick and even helped hooking up our nest thermostat and made sure it worked before he left, even went that extra mile to change the filters.
I would recommend them especially this technician again!
Hello, just a little note to tell you how great our Technicians were today.
Ivan and Troy showed up a little ahead of schedule, met with us, checked out the work areas and got right to work. And they did a fantastic job! I thought I was going to hear all kinds of banging and all kinds of noise but instead it was just a little bit of noise and the cool sound of Ivan whistling... reminded me of my Dad, he always whistled to, it was great.
Troy was also quietly working outside.
Upon completion of the work Troy and Ivan showed us their work and how the new thermostat worked.
They did a great job with the installation, very professional work! I've seen a few air conditioning/furnace installations over the years when building homes with my dad and cousin...and these two technicians (Ivan and Troy) are obviously very good at what they do, and very good with the customer service experience they exhibited to us!!
And personally I think they both definitely deserve a raise!!! And no, they didn't ask me to say this, LOL. It's obvious they're humble guys that would never ask for something like this, but they definitely deserve a raise...at minimum some fantastic kudos to some great Hobiaca Technicians!
Kudos to Ivan and Troy for a job very well done!
Thank you,
Jack and Jackie Guzman
11/11/2021
Marisol Salinas
a year ago
Giovanni installed my unit about one month ago and things have been working like a charm. He was very professional very understanding took his time to explain what he was going to do and got it done faster then i expected. He went above And beyond i will continue to use Hobaica Services from this point on
Ryan as always did a great job addressing a few issues that required attention. I have used Ryan exclusively for many years and yesterday he addressed issues at my Mother-in-Law's home in the morning and ours in the afternoon. I am confident that he has our best interests in mind and his knowledge and experience is exceptional. Ryan and Hobaica make a great team!
Laura Draper
3 months ago
5 stars to Ryan Waters of Hobica for all the great work he did to resolve my recent plumbing saga. Professional, knowledgeable, patient and very willing to work with you on options. Thanks Ryan!
Randy Majors
4 months ago
Great Service. Arrived the same day. The technician (Binh Tran) was knowledgable and able to fix the unit.
Kathryn Allen
10 months ago
Sergio and Ivan were our workers. They were on time, personable, and very efficient. They finished ahead of schedule and insured we understood everything before leaving. They were also very respectful of the pets which was a nice touch. I’m so tired of workers coming in and leaving doors/gates open, allowing my pets to wander off.
Binh, the very helpful Hobaica Tech, arrived at our house on time, well informed and quickly resolved our AC and electrical issues. He walked us through the problems, the fixes and gave us helpful tips to maintain these systems. Binh was extremely helpful and we’ll definitely be using Hobaica going forward because of Binh.
Donna Homsher
5 months ago
Wednesday October 26, 2022
Scott and a helper (name escapes me) were on our roof a short time, but obviously knew what they were doing. It was just a heart beat or two and I could feel the warm air coming into my office. It was free of outside smells and appeared to be working properly. The two men came inside again and spent time at the thermostat. All was good and I appreciated Scott slipping on covers over his shoes. The helper remained on the rug at the door. Both are appreciated with my smile.
After hearing the original charge, a discussion was created with all participating and we received a senior discount and perhaps a LONG TIME CUSTOMER recognition. It was quite pleasant to save some money. Jack and I found Scott informative with what he did and he answered each question with confidence and even used his phone as a double checking device.
It is with confidence that we will recommend Hobaica to friends and neighbors and mention Scott K.'s name. We have been a customer of Hobaica back when the office was located on 27th Avenue just north of Glendale Avenue. Would not even attempt to have someone else come in.
The concern for our property and the family dog is appreciated. It is our pleasure to award Scott all five gold stars. If we can provide more information, please feel free to contact us.
Jack & Donna Homsher
Year of this service is previous
Both Steven and Daniel, the trainee, were very courteous. Their professionalism was impeccable. Their manners and willingness to listen to me with my minor concern displayed the type of service men they are and will be. I found it interesting to watch Steven as he explained things to Daniel. He did it quietly and with respect for both Daniel and me. They were here to check the A/C and did so explaining the dust issue and how clean it up and what I could do in the future. They installed some screws to take care of the rattle of a panel that vibrated. I have heard that noise, but had not mentioned it to them. I sincerely appreciate them respecting my request regarding my dog and not handing me anything. The dog is a dear family pet, but you never know when someone new comes into the home what the reaction might be. It was obvious that these two gentlemen were just that gentlemen and certainly not a threat to me. I have recommended Hobaica to neighbors and friends when asked. It just so happens that one of those recommendations recently chose Hobaica to replace a unit on a backyard office/guest house. The conversation turned to the plumbing services Hobaica offers and I shared about how long the water takes to get hot when turned on in the shower or kitchen. Steven explained about a device can be placed on the farthest faucet that recirculates the water and I would have hot water in a flash. This is something I will be discussing soon. I will not hesitate to recommend Hobaica for A/C services and due to the high quality of service provided, I would recommend a friend investigate their other services. Thank you for once again taking care of the family home.
I had Hobaica out for HVAC maintenance and duct cleaning. It was soon discovered my unit was limping along on its last leg and soon to bite the dust. Luckily it got me thru the summer. James came and helped us get a GREAT system that should keep us very comfortable in the future! Great service, very professional and courteous - all technicians who came out were also! You’ll spend a little bit of $ but as they say, you get what you pay for!!
Scott Dale was absolutely wonderful. Let me know he was on his way and updated me as he went along. Took less time than originally thought. He’s friendly, professional, and knowledgeable, and I will have him back without question.
Stephen A. was very helpful in identifying and fixing a number of troublesome plumbing issues: the showers are flowing better and the sinks are draining faster than they did before I bought the house. Additionally, as a first time home owner I had questions, and he educated me a number of plumbing best practices. Finally the company provides water detection alarms for free in all areas they service, which is just smart!
Jerrel Tanghal
a year ago
I reached out to Hobaica to install a Tesla Wall Connector in our garage. They were very polite and immediately scheduled us for a quote with Steven. Steven was amazing in all phases of the project. In all our appointments he was prompt, courteous and knowledgeable. Made me very comfortable and was respectful when entering our home, ensuring social distance and wearing shoe coverings. Truly amazing to work with. Shoutout to their office staff as well, especially Tina, who was able to work with us so the project accommodated our budget. All in all, this was a great experience and exceptional company to work with. I would highly recommended Hobaica to anyone in the future.
John Holmquist
9 months ago
The technician was Binh. He was great. Very knowledgeable and found the problem very fast. He checked out the motor capacitor and found it was showing signs of wear. Discussed replacement with one with better specs. Went with his suggestion.
Margaret Nelson
3 months ago
Second Review 2022 - Dylan was prompt friendly thorough and answered our questions,. He mentioned the service plan but wasn't' pushy, An enthusiastic worker. Hobaica is lucky to have him as an employee and representative of the company
Always friendly Techs. Good foot protection and now mask too. Called before arrival and actually arrived early. Turned out to be a fairly simple fix Techs have been with the company for years which tells me it’s a good company. Would recommend to anyone. Steven was professional and courteous. We are happy customers
Christine Wingo
6 months ago
Dylan was the service technician who serviced my A/C. He was punctual, professional, polite and friendly, very informative. I give him a 5 star rating. Dylan is a strong representative for Hobaica.
On 10/8/22 Donovan serviced my A/C. He did a great job. He took a video of everything and explained things, which I very much appreciated. He was on time, patient, polite and friendly. Obviously very knowledgeable and a great representative for Hobacia. I give Donovan a 5 star rating.
Tracy Stahl
10 months ago
Ian came out and was super professional, personable and most importantly knowledgeable!!!
Educated us and confirmed a few thigs that we needed confirmed!
Gave many options and even offered discounted costs for the future. Thank you Hobaica Services!! We will DEFINATELY use you again!!
Erica Tremaine
a year ago
We used Matt for a repair on our HVAC system, and he did a phenomenal job. He was professional, efficient and saved us from having to spend a ton of money on a new unit. We also used Travis to unclog our bathroom sink (bless him), and he got the job done quickly. I trust these two for all our home repair needs!
After our previous HVAC service person relocated, I had to find a new company to provide the pre-season maintenance for our two AC units. Contacted Hobaica and they were quick and painless to schedule the appointment. On the date of service, John from Hobaica, showed up on time and was awesome! took the time to complete the job correctly. Explained all that he was doing for us in laypeople's terminology. And best of all they had a first time service offering that was incredible. Call Hobaica, request John and you will be happy you did.
Karen Fitzgerald
a year ago
We scheduled a call over two plumbing issues and appreciated how the office sent a picture of our technician when confirming he was on route. Travis Vonau provided professional and friendly service. He quickly resolved the plumbing issue and also resolved an outdoor lighting issue. Thank you Travis! We would definitely recommend Hobaica and hire them again!
marshall crotin
11 months ago
Ryan Waters is now my go to guy for all my plumbing and HVAC issues. Courteous, neat, careful attention to detail, and punctual sums up this professional ! Thank you for your excellent work and a thumbs up to the folks at your head office...well done. Marshall C. , Scottsdale/Toronto
Kim Bradford
11 months ago
I am so happy with the service I have received from
Hobaica- very professional, responsive, and excellent customer service. Jasmine was especially helpful in facilitating the scheduling of various services I needed to get lined up for a new home purchase. I highly recommend Hobaica!
We have been Hobaica customers for more than 16 years and they have always been professional and trustworthy. Today - was just another good example of friendly service when Travis helped us understand what needed to be repaired and was able to complete the service quickly. Big fans of the company and Hobaica team.
Cammy09Music
8 months ago
Hobaica’s excellent technician Scott Dale got my sink and dishwasher running again. He worked very hard and was courteous, professional and kind. I will use their service again
Nathan Flynn
11 months ago
Travis Vounu was wonderful from the first contact for an estimate down to the endless list of jobs I had. He was polite, professional, and over the top service oriented. My home is a better place because of him.
Karen Rogers
4 months ago
Tom and the customer service team did a great job finding an unusual problem with my tankless water heater and got it fixed!
I can see now why Hobaica has great reviews online. Their service and professionalism is second to none, and they have a wonderful and knowledgeable staff.
First, Amer came to my house when my AC unit stopped working. He was super kind and professional. He kindly informed me that my unit was 49 years old and was a safety hazard due to bad wiring and other severe issues. He highly suggested that I replace the unit because of the age and safety issues and any repair done to it would be temporary and delaying the inevitable. He promptly put a call in to get an expert to come to my house.
Simon showed up the same day to discuss solutions to my problem. He talked about my options for what is best for me after he inspected my ducting in the attic and looked at the unit on the roof. He was a great listener for my needs and he suggested a 3 ton unit for my house and we discussed financing options. I went with a Lennox brand unit, it came with a 10 year warranty.
A few days go by and a week before installation, I received a phone call from Simon. He informed me that the unit that we agreed on was no longer in stock. He said that Hobaica, because of the situation, will upgrade me to a unit that has a better warranty for NO COST! Fantastic! It is a Daikin AC unit with a 12 year warranty, instead of 10 year for the Lennox.
For the day of installation, Giovanni and Troy show up to my house exactly when they were scheduled to. They introduce themselves and told me exactly what was going to happen during the installation. They both were very polite and answered any questions I had. Also, I have dogs that are very vocal about people they don't know. I asked them to text me when they need to enter the house to do anything and they kindly accommodated me so I could put the dogs into the backyard for them. They were very thorough about picking up after themselves and they left no trash behind, which is nice.
I highly recommend Hobaica. Thank you guys for keeping my house cool!
Grayson was extremely professional despite it being dark and cold outside! He was great ??
Justin Sjaaheim
2 years ago
Scott Dale was professional & transparent. He understood the symptoms we were having with the AC unit & confirmed our issue. Scott was confident in communicating what needed to happen to solve the problem & knowledgeable in various methods to approach the solution. Not only was he respectful to our choice of repairs, he did not push an agenda & was patient with explaining the various aspect of the issue. Scott gave us the opportunity to know exactly what he found in the unit along the way & documented the condition of our unit to share openly with us. To top his service off, Scott acted with immense integrity - he had full access to the areas he needed to be successful & made the professional decisions to respect our property & get the job done well. Thanks Hobaica for quick & quality service.
We have used Hobaica services twice now and they have provided great service. Our last service with Travis was fantastic! He was very profesional detailed, and he had great customer service. I would highly recommend using Hobaica for your home needs.
We have used Hobaica for A/C check-up service and repair for years, but we’ve only recently needed to use their plumbing services. Over the past few months, we have needed plumbing work done in both our kitchen and one of our bathrooms. Travis V has been excellent to work with on both. We now ask for him by name. Luckily, last weekend, we found he was also able to do an A/C service call along with our plumbing request. Excellent attitude. Excellent work. Throughout the years, we’ve never felt pressured to get anything unnecessary for our home. For well over 10 years, we’ve never been disappointed.
Dylan Palaschak was prompt and courteous. He explained what was wrong with our a/c unit and suggestions that fit our budget. We really appreciated his communication and great work!
Cheryl Jones
9 months ago
Dylan was amazing. He was courteous on time & diagnosed a problem fast & fixed it effectively & immediately. He couldn't have been more helpful. I would totally recommend this company especially if Dylan is your guy.
Jon Gatewood
7 months ago
Steven Avila was excellent, professional and extremely knowledgeable. Great work, thank you Steve! I look forward to working with Hobaica in the future.
We have used Hobaica Services for many years at three different houses for the maintenance of our A/C system. They provide quality service at competitive prices and all of their techs are top-notch. Danny Unglaub has serviced the unit at our new house since we moved in and has been particularly impressive. He has taken the extra time correct a couple of little things that weren't done perfectly when the system was installed (by others / new build) to make sure our unit will continue to work at its best. He also takes pictures and documents his visits so that when he returns for the next service he can see if there have been any significant changes. That is a professional move!
Grayson Vu was a very knowledgeable and professional service tech. He was on time and took his time checking things out. He even recommended something to improve our air flow and comfort. Great company and great rep!
Update 7/19/22: Grayson came out again and was just as great a rep as he was before! Highly recommend this company!
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