Best Repair Air Conditioning in Phoenix AZ

Overall good service and product. The BIGGEST issue is you cannot reach anyone on the phone or locally. It's all sourced to their corporate office in CA - and they don't know individual locations and all. So much is lost in translation. WE NEED LOCAL call areas - they know the day to day, schedules of their drivers. I have had some turn over of drivers - but NO ONE tells you - just be prepared to do the follow up on all - they don't call you. I have bi monthly service and yearly termite inspection and service as well. Sometimes they call you or text. Prior the staff at the local office (when you could reach someone) - they were not the most helpful. BUT the field techs and guys are GREAT - and very professional and return calls and texts. The product they use seems to work overall. I would recommend - BUT again - we need better follow up emails, calls and service. WE ARE the customers - you are to follow up with us - not the other way around - HELP with this. Thank you.

My experience with my exterminator is terrific. Price was ncreasesover last 2 1/2 years is not appreciated. That is why my neighbor Cindi Hann left the company. No notices just raises. Not a good business decision

(Translated by Google) Good

(Original)
Bien