Best Air Conditioner And Heat Pump in Phoenix AZ

Called with a no cool problem. Condenser fan quit working during a heat wave.
Called and explained our problem which included a very elderly resident.
Service call was completed with a full repair by noon.
Alway a ppleasure.
*Update* April 2021, HVAC unit blew two breakers.
It appeared to be the 'hard start' failing. Mike came prepared with the right parts to get the job done and get the unit back up and running. This is our 11th year with Gabe and we're always happy.

Very happy with service.

Steven W. was a great representation of Goettl. He was on-time, friendly, and most importantly, knowledgeable. He was a tremendous assistance to our family with identifying the main problem with our Water Heater, and working to meet our needs. I look forward to working with Goettl and Steven W in the future!

Very professional and polite. Took the time to explain my options.

I called the emergency line on Saturday at 7:25PM because my AC had stopped working and the house was at 86 degrees. I spoke to Chase, and he was able to get my house on the list for the following day on Sunday at 4:00PM. The AC was fixed very quickly within 15 minutes and the house has began cooling down. Thank you for your speedy service in under 24 hours. It was very important to me to get the AC fixed as quick as possible as I have a puppy. I definitely recommend this company and will share with anyone else who needs repairs or AC help.

We have 3 units and required replacement of one TRANE unit.
WE found Sun Devil the most efficient in their service, and most competitive in their pricing. We give them 5 stars on all counts !!

Uninvited guests (Rats) Had their lunch inside our heat pump on two occasions at different spots. Chris found and fixed the problem quickly and got the pump up and running. What else could you ask for, and without being GOUGED! That in itself is a wonderful thing these days!!! Highly recommend.

Excellent company. Super service. All workmen are professional, kind, considerate, and of course knowledgeable.

Troy moody was our plumber from Day and Night, and he did an outstanding job. Our water heater had been having issues and Troy was able to identify the multiple issues and quickly fix them. It was nice to have someone with clear knowledge and experience on the job. Would recommend.

When it gets cold, not MidWest/Northwestern cold, just 30 degrees, it gives up the ghost & we have to use space heaters.
They're still rude & sloppy, & I'm not a liar.
- Right after installation I would have given JustAir 5 stars for my full HVAC system replacement, since the A/C & heat both seemed to work and they cleaned up after themselves in the living space of my house before they left, & the cost of the installation was very reasonable & was an upgrade to my existing system.
- That dropped to 4 stars that night when I tried to watch TV in the house & discovered the cable was out on all my indoor TVs (with cables running through attic), vs. the working TV on my back porch (not through attic).
- That dropped to 3 stars when I went up into the attic to investigate the failure, discovering debris left strewn about & displaced insulation throughout the attic.
- That dropped to 2 stars when they returned to address my customer satisfaction issues but denied any possibility of their responsibility for knocking out the cable or displacing insulation, & refused to go in attic to investigate either issue & saying I was trying to blame them for all the problems in my attic (even though they're the only ones other than me that have been up there in at least 2 years), then stomped off yelling that I'm the type of customer that could never be satisfied & drove away.
-That should have dropped to 1 star the very next day after a service call by Cox cable co., during which the technician identified a broken pin in the incoming cable & traumatized outgoing cable from the splitter directly adjacent to the air handler they installed, which leads to the opposite side of house controlling all 3 malfunctioning TVs.
- I kept it at 2 stars, because I know that finding & solving that problem was beyond JustAir's capability, but the evidence of the damage & the timeliness of the house-wide malfunction confirms that JustAir caused the problem.
- I wasn't trying to get anything free or at a discount, I just wanted my life back to the way it was before JustAir came into my house.
--
UPDATE: The owner of JustAir was the rude one. He understated everything in his response. There were 2 long lengths of PVC still containing stagnant water from the old system, and the bag of trash is what I gathered myself strewn all throughout the attic picking up sheet metal, zip ties, wiring, insulation scraps, 2x4s with nails sticking out, etc. (per pic.). I have accused them of breaking my cable, and Cox cable co. verified that they did. Yes, stuff happens, but they should take responsibility for it instead of using denial as their 1st line of defense and default customer service.

Best customer service! ⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience from the start, Ashley is friendly on the phone, very professional and experienced installers kept me informed throughout the process and my account manager was stellar. He is what made me choose Scottsdale Air from all the HVAC companies in the Valley. Dave followed up the day after installation to check that all went smoothly. It was hard news that I needed a new system but this company made it a pleasant experience. I highly recommend them!

AZ Perfect Comfort is an amazing company. They are honest, have reasonable pricing and provide excellent Customer Service. Mack came out on Saturday, determined we needed a new Motherboard for one of our systems. Parts warehouse is closed on weekends, so it could not be ordered until Monday. He had the system up and running Monday morning. He is extremely knowledgeable, very personable, efficient and leaves no mess behind. I highly recommend AZ Perfect Comfort for all of your Air Conditioning and Heating needs.

Dennis was our technician and he was absolutely fantastic! A total pro. Thank you Dennis and Reeis. Our house is cool again.

My air conditioning stopped cooling earlier this month so I called my Home Warranty company. They sent out Chris at Alien A/C. He did an inspection like no other company that has done check ups on my A/C. He advised the unit was over 30 years old and it was on it's last leg. He was here over hour checking wiring and components and showing me the problems. I elected to buy a new unit, since it was 115 degrees. He had it installed within 2 days. They had my new unit up and running within 3 hours. Cleaned up all the mess and gave me a box of filters for this type of unit. I can't say enough about this company. Integrity, honesty, prompt, friendly and a family company. I will always call them for any air conditioning or heating problems. Thank you guys, you're the best!!!!!!

Great place to buy an air-conditioning system from Very reasonable Pricing,Very professional. Highly recommended.

They beat the price of all their competitors for the installation of two new AC systems. However, I had to haggle to get there. The installation was finished within 24 hours of a signed estimate and no mess was left for me to deal with.

Free estimates, and when we had an emergency, we received immediate service on a Saturday. John was extremely kind and professional and went above and beyond. We recommend this company.

The customer service was outstanding. Tech was very knowledgeable and answered all the questions we had. It's great to have an A/C company you can trust.

They say 24/7 emergency service is available. I called with AC emergency and never received a call back. I also filled out form on website and never received response from that either. Maybe update your website to better reflect actual services? When you’re having an AC emergency, it’s the worst to contact companies with supposed emergency support, but be left hanging.

They did exactly what they said they would. Quick response to my initial call, and delivered a great presentation. I saved 2k on my new system! Thank you Arcadia