Best Pipe Repair in Austin TX

Jason and Lorenzo did a great job and were very professional and helpful. The S&D team is very responsive and helpful and is honest about pricing. Highly recommend.

Got appointment quick for outdoor faucet leaking. Tech arrived on time and was great! Cost was reasonable in my opinion also. I would highly recommend

Juan Martinez gave us excellent service!

Came out to help me Review a plumbing Situation, and were able to give quotes to help fix the problem. Benjamin explained everything in detail as well as provide quotes! They guy actually knew what he was Taking about! Glad i went with them!

Received poor and unethical service from technician Zach Crider. We called him out to look at our hot water heater which wasn’t working properly. We have 2 hot water heaters in our home. First off, after testing the whole house, he informed us that the our water heaters were not on a loop (which they are), and proceeded to recommend we replace the unit (which we found out later from an honest second opinion that the unit was working just fine). We also found out that after he had left, the heat pump was unplugged. Can’t prove it was him but clearly suspicious.Also, after he was done, he gave us his personal cell phone number and said ”just call me if you decide you want go replace your unit”, which we found out is against their company policy and laughably suspicious.After going with another honest company, we are happily living with hot water and no issues with thousands of dollars left in our pocket from not purchasing a hot water heater we never needed.I understand that Radiant has generally good reputation, and to maintain this, should fire technician Zach Crider for poor and unethical service.

My exterior hose bib needed replacement so I contacted Blue Dragon Plumbing on a Saturday afternoon. Gilbert called me back that afternoon and scheduled an appointment for Monday morning. His estimate was prompt and accurate. Aaron, his associate plumber, called Monday morning prior to arrival and did the job. Great communications and professional service. They are my #1 go to plumbing service!!

Very professional Tech who was very informative about the issues and what needed to be done

Jason did a great job. Highly recommend

I live in a four Plex they’re working on now and they were supposed to do the work from 8 AM to 4 PM they didn’t show up until 4 PM and we’re drilling underneath my unit until 10 o’clock at night I have a 10-year-old daughter and they kept her up late when she at school the next day I was also without water and she had swimming that night and I was not informed they’d be there that late I also was left without water I was told he would be there at eight in the morning and I waited for him before I left and he never showed up completely unprofessional I would never hire this guy to do your work they do not take you in consideration nor your children and they do all their work late.In response to the owner no nothing worked when they left our plumbing still doesn’t work. They were requested and scheduled to be there during the day not the night get your story straight. If they were here when they were supposed to be maybe they wouldn’t have had people flushing the toilet since they weren’t supposed to be there at that time.

I don't encounter problems severe enough to call a plumber too often, but when I do, I call Mr. Rooter. They're simply the best plumbers that Austin has to offer.

Overall great experience! The team was professional, knowlegable, and fast.
Thank you Shawn and Nick.

The service tech was great. He gets 5 stars. The dispatchers and operators are terrible. They get zero stars. I was told we'll get someone to you today which then turned into first thing tomorrow morning which then was repeated when my tech hadn't showed by 6pm on the second day. Finally got someone at 2pm the next day. Absolute trash. I don't appreciate being lied to and strung along. If you can't get a tech out to service something, just say so instead of lying to the customers. The time I spent on the phone and the number of times I had to call is flat out ridiculous.

Really got screwed with this one. Thunderbird was great and communicative until things became a hot mess. My house is from the 50s with terrible plumbing. I received multiple repair bids ranging from 5-15k and went with Thunderbird. I did all the repairs they recommended for my house. Unfortunately, when they fixed the initial problem it brought another problem to light- bad drainage. I left 4 voicemails over the course of 2 weeks with no call back. I found an active leak that I can't get them to fix, they were going to come out one day but no show-no called. I've requested warranty information 4 times but nothing. Dealing with bad plumbing is a pain as-is but, it's worse when the person that's supposed to be fixing it goes dark.

Eric E was our technician and he was prompt, fast and thorough, helping me understand my ancient cast iron pipes and giving me helpful information to identify and prevent future issues. Thanks!

Excellent service! Work done by Graham and he was awesome. He was very personable, knowledgeable, and effective. Highly recommend Plumb Masters for all your needs

They did all the plumbing, electric and HVAC work for my store. Great people and a job well done.

Only fixes what needs it...doesn't invent work. Love that....really nice folks.

Professional and honest.

Dylan was great at troubleshooting where a leak originated . Very thorough and I appreciated his keeping me informed of the problem and the repair needed. He practiced safe procedures in regards to the Covid-19 pandemic the world is experiencing.

Called them in the morning and they were there in few hours fantastic services and I appreciate the honesty and clear explanation of the problem and demo. That creates the trust. Thanks