BenjaminBL Plumbing

The people were friendly. I requested gas lines to be evaluated. The young man who came to the house to evaluate and give an estimate was not experienced in this situation. The job was clearly out of his area of expertise. Then the estimate was considerably higher than even full replacement cost (based on area average price per foot). It was worth the $100 evaluation fee to request that he leave. I called another plumber who provided expertise over the phone that will save hundreds (you can search for my other review). This young plumber may be great at water pipes, but that's not what I asked for.UPDATE 11.29.22: Received a call from the company, an apology, an explanation, and a refund. They were sincere in their desire to provide quality service. I appreciate their personal attention to this review and that deserves a change in rating.

Hired for drain clog. Almost seemed too easy once they temporarily unclogged what was flooding our kitchen. It was a Friday night and whatever it was, they said it was a simple fix. We then asked them to look at our urinal and they said they would email us a quote soon.The next day, the same clog popped up and our floor drain was clogged all over again. Whatever they moved literally just turned over and went right to clogging our system again. The kitchen flooded on a Saturday night, one of our busiest evenings.We called multiple times, left messages, and tried emailing the only email we got from them as a copy of the previously paid invoice.No response. No email. No call back. I called during the week again and asked for a manager. The operator said she'd relay the message and see if they could discount a urinal fix.No call back. No email. No response. No discount on future projects. Nothing. We spent another $500+ (a machine is used to unclog the drain) on another company the day after Benjamin BL worked with us.That company called a couple days later to check on us and make sure everything ran smooth. That was much appreciated..Benjamin left us burning and couldn't even follow up with us after we tried several times to reach them.

We had a plumbing leaks but didn’t know from where. Had another plumber come out to confirm that we had a leak but it was too small and he couldn’t figure out where and told us we would just have to wait for it to get worse. A neighbor recommended BenjaminBL to us so we called them for a second opinion. Benjamin himself came and found 3 small leaks using the one hole left by the previous plumber and only cut one more hole behind my fridge. The leaks were fixed quickly and problem was solved. They charged a very reasonable price and my husband was very pleased with his knowledgeability and professionalism, as well as the cost. Will definitely use them for any further plumbing issues.

This has to be my best experience with an in-home contractor in the 12 years that I’ve lived in Austin. The two gentlemen showed up to do a hot water heater inspection, and I could immediately tell that they were professional and knowledgeable. So much was their initial impression on me, that I did the thing that all contractors hate and I started adding on other projects. They came for a water heater installation and then I added on a toilet and garbage disposal install and a buried outdoor plumbing repair. They came back a day later and completed all four projects, even though it went from 9AM to 6:30 PM. They worked hard all day and finished a few complex issues without any hint of delay or irritation. Really unusually great service. Bravo

Second time I’ve used these guys for a difficult plumbing situation, and both times they have answered the call faster and with more professionalism than any other plumber I have ever used in 30 years of home ownership. I’m just going to lose everyone else’s number. These guys are great.

Great communication with this company and everyone is very friendly and helpful. Had my toliets replaced. Wasn't sure what I needed but the company gave me different toliets options to choose from. I was happy with my choice of the toto toilet with the cyclone flush. Didn't know there was such a thing but glad I do now. If you are reading this and need a new toilet I recommend this company for their great service and this toilet for easy clean up.

I want to thank Benjamin BL Plumbing for their amazing customer service! I called them on a Wednesday, they arrived Friday provided a reasonable estimate and completed the work within an hour! The entire process from start to finish was phenomenal! They allowed me to pay via a link at my convenience and now my tub faucet is working like new! I will be a repeat customer. Very grateful for their extraordinary service! Josh was very professional and Emily went above and beyond to ensure our needs were met. Great team work! Thank you!

Great company and customer service! Very knowledgeable and skilled, they are happy to explain any details and answer all questions. I had them install touch faucet and glass rinser, I would say a higher skill level and they did it with ease. I look forward to using them again!

Benjamin BL Plumbing knew exactly how to fix the problem we had at our home. He was honest, knowledgeable and friendly. I appreciate their sense of urgency as well! Emily took our call and got us taken care of right away, she was so attentive! I highly recommend this company, they truly care and you won’t regret it!

Benjamin was very courteous and on time. Gave me all scenarios for cleaning out our drain which I appreciated. Reset our toilet as well and caulked around it-looks much better then it did before. He also provided pictures in a detailed follow up report. Loved that! We will be using again!

I was very nervous how much a water leak in my yard would set me back. I called BenjaminBL Plumbing and thankfully they had a cancellation for the same day and I was able to snag a spot. They came out in the quoted time frame and were very friendly and professional. Prices were very reasonable and they were able to take care of the leak the same day!I plan to use them for any plumbing issues in the future and highly recommend them to others!Thanks so much, guys! You really made the process completely painless.

We had 5 contractors come to diagnose our issue prior to Benjaminbl coming out. All the other contractors either had no idea how to diagnose/repair our tankless water heater. Benjaminbl came out and diagnoseed our issue in the first service visit and offered multiple options on repair and or replace. One week later when the parts arrived the crew came out and had our problem fixed in less than two hours. They are very professional and would recommend or work with them again.

I called BenjaminBL plumbers because they were supposedly a 5* company. We had a leaking toilet and called them only for them to tell me that they could not come out for 7 days. We went ahead and took that appointment. A family member was here at that time and would turn the water off at night. Earlier this same year, that same toilet had a piece break off during the night and our home flooded impacting most of our house. This flood was two weeks to the day after major heart surgery. I explained my concern about a previous flood and they said they could not come before then. Our day of appointment arrived and 1/2 hour before the end of day, an employee called and canceled the appointment and said they could not reschedule our appointment until 7 more days. They would not schedule it the following day because they were committed all day. I was horrified that they were so unresponsive to our concern of a repeated flood and being that we are elderly, it was not something we could continue to turn on and off the water as we both have walkers. We called another plumber the following day and we received service that same day. BenjaminBL were shockingly unconcerned about our situation. It was disturbing how cold they sounded.I received your response claiming that my daughter was rude who spoke with you after I did. In fact that was not me and she was not rude, simply angry that you were postponing us for another week instead of coming the next day. You also waited until the end of the day to call us in a situation that could have caused us another flood. There was not an apology. Usually when you cancel a person, that person should be next in line for an appointment. Our daughter was afraid to return home to another state and have us with a potential flood as we’re elderly. Is the person so fragile that called that they can’t deal with anger about no service? Do we have to walk on eggshells when speaking with you? What if we agreed to another week and then you cancel again? One more thing we canceled your appointment. By the way you say you are veteran owned and I want you to know that you just let a 90 year old Korean War veteran down. I was adding this paragraph since you commented without us being able to say our side.

We read the comments before calling them to perform our repairs. I have to admit I never expected to have a plumber be so kind that we enjoyed our conversations. The plumber went above and beyond what was needed. He gave us great advice for any future needs. Also, there was a part he needed and his office delivered the part to our home while he was still working. The service was incredible. FIVE STARS

I had an issue with a copper pipe and didn't know what to do so I gave BenjaminBL Plumbing a call. They were extremely friendly and showed up within a couple of hours. Benjamin and Estevan were the people who helped. They used a special tool, which was fun to watch and within minutes the job was done all in the same day. Really nice guy, excellent service, highly recommend!

Profissional Company. Really helped out when needed it, on time on appointment, Great communication about the process from beginning to the end, that puts the costumer first. Really helped out couldn’t have asked for a better plumber.

I had such a great experience with Benjamin and his team I felt compelled to share. I had a leak coming from my water heater, turns out it was a water pressure issue and I didn’t need a new heater! I was so impressed with the knowledge and honesty during visit. Benjamin went over some options and concerns with me and I had him do the work the same day. It was a refreshing experience that you won’t get with your typical contractor!

This is the third time using BenjaminBL Plumbing. Water pressure, dishwasher installation and 2 toilet installations….As long as I live in Austin, they will be my first call. Hands down without a doubt.Every time has exceeded my expectations. From the initial contact through to the delivery of services. The response times and common courtesy is next to none. Their team takes time to talk out the issues, make recommendations - without a hard sell or push. They treat their customers with respect.Benjamin and his team are kind, considerate and go above the call of duty. I would recommend them to anyone.Knowledgeable. Respectful. Professional. Going above and beyond are a few words about how I would describe my experience.I would highly recommend the team at BenjaminBL Plumbing. I was almost skeptical about the number of positive reviews but I can tell you that their team deserves all the positive feedback.

I finally found our plumber! Benjamin was not only professional, he gave a good education on plumbing systems, especially with regard to the freezing winters we have had here in Austin. Don't call anyone else; just call Benjamin. Additionally, the receptionist who answered my call, I believe it was Emily, was also quite cordial and responsive. I will definitely use them again. Highly recommend!

Benjamin put in a natural gas line so I could connect my BBQ pit and generator. He was very helpful in explaining everything and I just know he did the job right. No cutting corners (except for the pipe of course) I feel comfortable he did a great job. We will know for sure after the inspection next week. He's not the cheapest, but you get what you pay for and I highly recommend him. And his helper Estivan was spot on.

Excellent company! Benjamin was a wonderful plumber to work with. He was straight-forward with his assessments and estimations. Everyone I worked with at the company was responsive, on time, fast, and communicative.I was having issues with a sub-par tankless water heater. Benjamin was able to assess the problem, provide a solution, order a new water heater, and have it completely installed within 2 weeks. They were very detailed and did a clean and professional job. Such service!Benjamin BL will definitely be my go-to plumber from now on. I highly recommend this company.

I can’t remember how I was referred to BenjaminBL Plumbing, but I’m so glad I was. As a company, they are very responsive and friendly. We’ve had two situations now when we’ve needed a plumber, and each time we called BenjaminBL was a great experience. Benjamin is very knowledgeable, skilled, and super nice, to boot. He was quick to make repairs, explain the issue, and answer questions, including questions about a (no longer mysterious) outdoor drainage pump that was installed prior to our residency, and that no one else had a clue about. I also really appreciate that Benjamin talks with you, not at you or down to you. No one wants to have to call a plumber, but he made it a pleasant and painless experience. All around very impressed with this company and could not recommend them more highly.

Excellent service! Quick, efficient, and professional. This is the second time I have used their services. Benjamin and Josh are very knowledgeable and professional. I def recommended BenjaminBL Plumbing.
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Highly recommend! Benjamin came over himself and had everything taken care of in a matter of hours. Everyone is friendly and will be using them for everything moving forward.

Benjamin was so kind and professional, not to mention he fixed our clogged toilet in under 5 minutes. I would highly recommend their service to anyone! Incredibly nice and friendly staff and amazing quality of service!

Estevan and Benjamin did a great job with the issue with my garbage disposal. They were at my house shortly after I called and fixed it quickly! Will definitely be using them in the future and recommending them!

I called maybe twenty different vendors and BenjaminBL was the only one that was able to come out same day. When they came, they were professional, efficient, and easy to work with. Although I hope I don't experience any further plumbing problems with my house, I look forward to working with them again in the future.

I was either freezing my butt off or taking a shower with Satan with our old water heater, until I had this amazing company come and replace my water heater ! Now the water is just how I like it perfect timing for winter 10000/10

Came out to help me Review a plumbing Situation, and were able to give quotes to help fix the problem. Benjamin explained everything in detail as well as provide quotes! They guy actually knew what he was Taking about! Glad i went with them!

Great service and very pro! I had roots growing into my sewer line and I had a quote from a competitor that was way over my budget. Benjamin was able to come by beat that quote and held to the price at the end of the project. They were very communicative throughout the whole process and was able to get the job done in time even during the holiday's. Would highly recommend!

Came out same day as I called them. Other plumbers were telling me a week out. Had to replace the water heater. They were able to replace the water heater and install all in the same day. John was here until 8pm doing the install. It was pricey but the convenience and ability to get it done on a holiday was worth it to me. Also he talked me through how to maintain the system in the future. They seemed straight up. I will use them going forward.

Had them swap out our water heater. Benjamin walked us through all of our options, took the time to answer all my questions, and did a thorough job on the install. I would recommend them to anyone needing plumbing work to be done.

I had a great experience w Benjamin Plumbing and Benjamin himself. He has all the good traits you could want; friendly, knowledgeable, and conscientious. I originally had him out initially to consult on some interior issues I wanted to address. During this process, Benjamin discovered that my unit’s water shut off valve had rusted off. That became the task to do, esp after the deep freeze of 2021. He completed the job nicely, adding a redundant shut off at a pipe split. Great idea! Thank you Benjamin! HIGHLY recommended

I've used BenjaminBL LLC for a few services now and they always do a great shop. Responsive, quick on repair, offer a variety of options, and perform high quality work. Would recommend to anyone in need of their services

On 12/6/2021, I (CMP) contacted BenjaminBL LLC Plumbing Services and explained to them that my water heater was not working. Ms. Emily who was quite professional and gracious scheduled me for a next day appointment. Benjamin was prompt, on time, and listened to my plight. Let me say this, Benjamin did everything he possibly could to repair the water heater. This included contacting the manufacturer on my behalf which I also did multiple times in a 24 hour span.I made the decision and said can you get me a water heater today? Benjamin got my house up and running with a better water heater, warranties; both his company's and the manufacturer within 3 hours. Holy hot water! I've always said you get what you pay for in this country. Benjamin and Emily are understanding, and very professional. I even called their office the next day to replace a bathroom faucet and Benjamin came out and also made sure that the new water heater was running fine. I even got a full refund from the previous water heater company as apparently there is a noted manufacturer's issue. Thank you Benjamin and Emily and yes, I will be using them again for any of my plumbing needs.

Punctual! Great installation work done in such an efficient manner. All while leaving the area spotless & visibly, untouched. I will be recommending BenjaminBL Plumbing to anyone with plumbing needs! Thank you!

Fast, professional and responsive. I called them yesterday afternoon and Benjamin was here the next morning. There were some line items that needed fixing (water heater, toilet, sink pipe) from the home inspection report. He gave me options and how much each option would cost. He was able to replace the water heater, fix the pipe and reinstall the toilet on the same day. The job was done in less than 4 hours. Highly recommend

The receptionist is very professional and they were able to come for the service call promptly. The plumber was helpful, informative and responsive. He stayed all day at our place, into the night, to ensure that our problem was fixed. It was a big bill, but when there were later problems he quickly returned to rectify them and helped us out until it was fixed. Plumbing problems are no fun for anyone, but this plumber really helped us out in a friendly way. We are so grateful!

What a gem of a small business! Both Emily, who scheduled us within two days, and Benjamin, the plumber/owner, were so personable and professional. Benjamin was a wealth of knowledge and quickly diagnosed and remedied our issue. So psyched to have found a new, local, dependable plumber!

Ben and his team are the BEST. We live in a 1940's bungalow which on occasion show's her age. When it comes to plumbing challenges, Ben has been incredibly responsive, the quality of his work is great, and the entire team is a pleasure to work with. HIGHLY Recommended. Best in Austin.

Very honest, thorough, competent and timely. Benjamin went out of his way to make sure we understood all aspects of the job, warranty etc. Emmerling was very professional as well, everything was cleaned up and put back as good as new.

Benjamin stopped out to replace our burnt out garbage disposal. He showed up on time and got the job done fast! It was great to have a knowledgeable and speedy professional get this taken care of. He was very polite and explained everything we needed to know about the parts / install. We will be using BenjaminBL Plumbing again in the future!

Benjamin is my neighbor and he's been saving the day for everyone in the complex this week as temperatures dropped below freezing. We had a pipe burst and they were able to fix it the next day. Super helpful!

Service was really courteous and professional from beginning to end, starting with the nice lady who answered my initial call. The plumber who actually came to my place was Mr. Benjamin himself, lol. He explained what he needed to do in order to repair my water heater. He made a few minor tweaks to improve overall efficiency. He also helped me with another unrelated problem while he was on site. Thanks very much!

Friendly, respectful and efficient! I am a renter and we had an issue with the upstairs bathroom dripping water from the downstairs ceiling. Benjamin came over and inspected the ceiling, figured out where the leak is coming from and installed a new shower head and faucet the next afternoon. It was super quick and painless.

They were very professional and respectful. When communicating they were very nice and cordial. Recommend them to many friends.Emily was being attentive and made it know that we rely on her.

We will definitely start using Benjamin BL as our preferred plumber for our multi-family assets in Austin. Amazing, prompt, professional service at unheard of reasonable pricing. Finding this type of contractor with old school ethics, pride and care is invaluable in helping us service our tenants needs. Thank you Benjamin BL. Take care, Nicole

Had a water leak with no obvious source. BenjaminBL came out and removed my toilet. We had to have other repair work done that was outside of the plumbing scope of work. BenjaminBL came back out today to put the toilet back in place. All good. This was our first time using BenjaminBL and when and if we have more plumbing issues, we will surely call again!

I had a simple issue with my toilet, and Benjamin came to fix it. He was courteous, respectful, and got the job done. He even discovered another issue with mineral buildup in one of the tank lines and fixed that, too. Overall, I’d ask for his services again if another plumbing issue arises.

Benjamin and Ivan did a great job of diagnosing the issues with water pressure, dripping faucet, and shower puller-upper issue. They completed everything in the same day we called. Would highly recommend

SAVED THE DAY!! I had an always-cold shower so I called them up. The phone-receptionist was super cute and nice, always a plus. The guys showed up on time and I talked them through the problem.They were very upfront about the possibility that my 1950's pipes could bust at any time, and I signed a disclaimer in case fixing my problem caused other problems in my old system. I thought it was fair of them to cover their butts, and they were super clear on that point.A bunch of stuff is whack about my plumbing which they educated me on. No other plumber has ever told me most of this stuff. I really appreciated the education and I'm 98% certain they weren't just drumming up business, they were genuinely educating me. Love that.They quoted some big ticket fixes I should consider and then fixed the little thing, which did the trick. I'll absolutely use them when I'm ready to do the big fixes.Pricing-wise, I'm guessing these guys are slightly on the higher end, but I've learned what you get from cheapest-available in Austin Texas in 2021. Work with honourable people, y'all.

Thanks again so much for installing my new faucet and sink! Came and installed it in short notice, very friendly, will definitely recommend to family and friends

I first off want to say thank you for the experience i had with this company! I will personally be referring this company to my family and friends when they are in need of plumbing service . & to the customer service representative christy, thank you for being so nice and professional and showing excellent customer service.

During landscaping work, the main water line to my home was broken leaving me with low water pressure in my home. Benjamin came out the same day to investigate and help resolve the problem. He diagnosed the problem as debris in the interior water lines (a complicated problem). He scheduled a follow up visit the next day, Saturday, and was able to successfully use high pressure backflow to clear the water lines. After this, he cleared individual interior clogged lines and filters and replaced cartridges as needed. Throughout the process, he stayed in communication with me, invited me to shadow him as he explained what he was seeing and the options for repair, and finally walked through the entire house with me afterward to confirm everything was to my satisfaction (it was - good as new). It's taken me four years since relocating to Austin, but I finally have a great plumber to add to my go to list in case of problems!

This company helped me out a lot with my clogged sink! Very helpful and upfront about the pricing. Would definitely recommend!

I was very happy using BenjaminBL Plumbing, and they were able to help me identify and solve for my issue. I appreciated the knowledge they shared with me regarding the problem, and how it impacts the rest of my house. I will be using BenjaminBL for all future plumbing needs!

Very pleased with how professional they were. Ivan was quick to find out what was wrong with my water heater and gave us a good price. Would definitely recommend!

Helped me solve a plroblem with a pressure issure I was having . They came out and gave me estimates and were not pushy.

These guys were fantastic! Extremely knowledgeable and explained everything that they did. Very meticulous and efficient. I’ll definitely be giving them a call again if I have any plumbing issues

BenjaminBL did a great job and helped me with a frustrating plumbing problem. The explained how my high pressure was the root cause behind my banging pipes and the installed a pressure regulator and solved the issue. I had had several plumbers out before and to say the least BenjaminBL is now my go to plumbing company.

Not only did they take care of my problem, but they did it with professionalism and quickness! They were willing to not only come out in the evening but returned even later that night with the correct parts to fix our leak.You really don’t need to look anywhere else for your plumbing needs!!!

They fixed my plumbing issue that same day I called and I never had the problem again. Plus they were friendly and on reasonably priced. I would definitely use them again.

We had a very positive experience with Benjamin. He was prompt in answering our initial call, took care of our short-term problem, and gave us very insightful and honest information about our options to address long-term issues.

We have used Benjamin BL twice now and they are the best! They respond quickly, get the work done efficiently, and are so kind! We will definitely use them again!

Very knowledgeable and kind technician. Lowest price I’ve found in South Austin for a leak inspection. Found the problem fast and gave options for repair. I would definitely use their services again.

Talked to Christy, she was very kind and helpful! I had an amazing customer service. Will be using this service again if ever needed . Once again Christy was an AMAZING help !

I was having problems with my garbage disposal, Estevan came over and checked it out and was able to replace it and do it quick and clean. Will definitely recommend in the future to friends and family.

Called them looking for help with a recent leak and they went above and beyond to help! Everyone is very friendly and they do honest work.

3rd time I’ve used this company and they are a quality company. I recommend them!!!

They explained our options for a toilet, and immediately went back and returned with the toilet we had chosen. They installed the toilet efficiently and answered any questions we had. I highly recommend them.

WOW! I reveived great services from this company! They came out to muy rental property and were able to do repairs same day!

Had a great experience with Benjamin and Em. Thanks for fixing my water heater and toilet. Highly recommend.

This business find was a Godsend! Very responsive, professional, good value and above all honest. I will call again if we ever have a plumping need.

They are very professional kind hearted people. They care about their customers and do what they must to get the job done. I would 100% recommend them to anybody. They are efficient and dedicated to their profession.

BenjaminBL team has been a life saver. They were so attentive to my plumbing issue. They responded in a timely manner and were very professional. Out of all the plumbers I’ve used, these guys were the most efficient and knowledgeable!

Needed a fresh water and holding tank installed to a job trailer! The guys were professional and great to work with! And the office staff was exceptional!!!Will use them again for sure!!!

Fast, friendly & amazing service ! Got my water heater replaced to a tankless one due to last weeks issue. I love it !!! Definitely calling them again for any future plumbing issue ! 10/10

5 Star service. Was without water for a week due to storm. When I contacted the company they got to me quickly and the technician Ivan was super nice, professional and worked into the late night 10pm to get me water service. I will be recommending this company to All.

Service was great! Hey came in time and clanes up after. I was happy with their work!

Over the years Ben has come to our home to help me with specific problems. One essential for a plumber is how to use a shovel, and he can dig ditches with finesse, and speed and lots of laughter! (Digging ghost potatoes). He is also innovative in dealing with unforseen problems as they arise, using what is at hand to eliminate (sometimes dangerous) situations. (Blowing up yellow jackets) His zest for life is always apparent, (PBT sandwiches), and I look forward to having him come soon, to install a hand held shower for me. Gma Becky

We had benjamin and estevan come in and check out our faucet and got the job done quickly.Would definitely reccomend.

I highly recommend this company and will definitely work with them again! They were quick to get out and perform the work, their scheduling was easy, they were professional, and their pricing seems fair.

Excellent service and was very helpful in educating me on my plumbing issues. I highly recommend them.

Best plumbing around you can trust I’m glad I called . I spoke to em on the phone very helpful and professional (:

They had superior customer service! He solved the issue in my kitchen in a timely manner! I appreciate his work Ethic and communication skills!

Kind staff and an honest plumber. Benjamin communicated with me regularly and was transparent, professional, patient and even willing to pick up the Home Depot order. I will use Benjamin for every plumbing issue in the future. I’m so relieved to have found a trustworthy plumber who is also a super nice guy.

The plumber was very professional. He explained the problem with my old faucet and he helped me to get in touch with the makers of the old faucet to get the lifetime guarantee that was due. He went beyond the scope of his job and was friendly and courteous. I will highly recommend BenjaminBL for plumbing jobs

BenjaminBL Plumbing was professional and awesome from my appointment to the finished product. Benjamin and Ivan were knowledgeable, and the work is flawless. The convenience of a weekend service call is worth it. I can’t give a higher recommendation for their work today!

Benjamin did two separate repairs for us. The first one was an emergency leak late on a Sunday night. He was at our door within 20 minutes of calling him and made the repair quickly. The second set of repairs were also done quickly and professionally. He also gave me some detailed information on other plumbing issues I was having free of charge. I highly recommend Benjamin and his team, they know what they’re doing and are on time.

Quick service and response. They contacted us about half an hour after sending in an inquiry. They were very friendly and did great work!

Definitely recommend! Estevan came in and installed a sink. He was very professional.

Very professional company!Emmerling called to confirm appointment. Ivan arrived in a timely manner.Offered suggestion on a new water heater. Affordable prices compared to other companies around Austin.Pleasure to have them in our home!!!

The best! Showed up on time very professional fixed the problem would highly recommend will def use them again!

Em was one of the most hardest working individuals I have ever meet for the company she is very trusting and a go getter 10/10

Estevan did an outstanding job fixing our toilet. I would definitely recommend to others.?

Great customer service. The job was done in an efficiently timely manner. Will be coming back.

estevan and Benjamin were punctual came prepared and were explaining what was wrong with the toilet will definitely recommend to family

I chose these guys based on reviews and they did great work. Quick response, showed up on time, did good work and cleaned up. Highly recommend.

I had called them for a toilet leak the had sent Estevan and assessed the problem then offered me some options for my problem

These guys were great, very friendly and professional. Five stars and a thumbs up!

Great visit with Ben. He explained everything to me and I became certain of the solution required. Top marks!

Live love laugh for plumbing. I love this company its a great experience ten out of ten. Better than other companies in Austin. Great when the power went out.

Quality service from everyone I encountered with . I’m a new home owner who had trouble finding a great company that I felt would complete the job successfully.

We had a valve handle in the bathroom break off at 9pm on a Sunday causing a large leak. Hardware stores were closed as were other plumbers. I called Benjamin BL and they were on-site in less than 20 minutes and fixed it all correctly.We separately had them come out later to fix some other items. They provided quotes on each piece with a number of options and fixed everything we decided two move forward on quickly that day. Will definitely use them again for future plumbing needs!

I got several bids for a new tankless system and knew after our conversation I knew I would go with these folks as they clearly knew all the finer details compared to the competition and answered all my questions. They are not the cheapest but in a industry where you get what you pay for these people are worth every penny. Not only my new tankless system works better than ever before, the work looks amazing! I will be showing this off to everyone who comes over! Thanks again!!!

Thought the process was going to be long and drawn out, but a tech named Ivan came over and got the job done quick and thoroughly. Will definitely go through him again if I run into problems in the future ??

Replaced my old water heater right away. It’s nice to experience honesty and responsiveness from a service company in today’s environment!

I loved the experience with this company. The receptionist Christy was very sweet and attentive over the phone!

Very efficient, very friendly and Christy helped out and let us know we can count on BenjaminBL

Easy to work with, on time, smart, knowledgable, friendly. Fast scheduling

Super friendly and professional. Benjamin is the only plumber I'll call from now on!

Spoke to Christy on the phone, very nice, very professional. Will definitely be using BenjaminBL again

Fast and easy! Great customer service from Emmy. Ben installed my bidet in one day. Woohoo!

Very Professional & Also very caring towards their customers!

Called today to get some information and the girl Christy I spoke to was very informative and so sweet I plan to tell all my friends.

Great Service even came out on Saturday last minute couldn’t expect anything better

Would definitely recommend!! Christy was great over the phone and helped me figured it out

I was helped by a patient young lady by the name of Christy she answered all my questions and was so kind

Really helped out when needed it. A type of company that puts the costumer first and more importantly puts Texas first. Really helped out when the storm hit couldn’t have asked for a better plumber.

Thanks for my new water heater, looks good and saves me from running out of hot water!

Saw your dog on your website. Don't think it is licensed to do electrical work!! Not good(....lol...Great guy and great company!!

Loved how professional the company is, christy was very friendly and helpful over the phone.

Great service! Super knowledgeable and very efficient! Definitely recommend!

This is a great company that can handle a plumbing crisis. Emmerling, Ivan, and Benjamin are a team and you can tell that they care about their work and their customers. Right away I noticed their calm professionalism and I got a glimpse inside their van, which was very organized. This team stands out for being really prepared and efficient. Also, Benjamin offered up a good idea about how to solve an issue with my master water shut off valve. They installed a new tankless water heater, and Benjamin explained to me what I need to do to protect my water heater from freeze damage in the future.

Helpful, hardworking team! Came to rescue during The Freeze of 2021. Can’t thank them enough!

Benjamin and Emmerling have been nothing short of fantastic in helping me and everyone I've referred to recover from what has been a stressful couple of weeks since the great freeze of 2021. Emmerling has been outstanding in communicating with me and setting reasonable expectations in terms of timing of visits, billing, etc.Benjamin and his team have been really respectful and professional throughout, helping me to understand the issues/challenges and presenting multiple paths forward in consideration of budget, complexity, etc. Further, I feel like the pricing has been fair and that they've been really honest in terms of helping me to prioritize what needs to get done and what is less important. As to the specific work they've performed for me, they've replaced both an electric tank water heater and gas tankless water heater.I haven't hesitated to recommend them to several neighbors and family, all in just the last 3 weeks. I couldn't speak more highly in regards to the prompt attention and quality of the work.

This company installed my new sink and I am very happy with the work done, clean and professional

Ben was on time and stayed until Texas Gas showed up. He also lit our outdoor lanterns.

Ivan did a really great job, emmerling answer the phone, highly recommend

Ben and Ivan did a wonderful job and they were very neat.

Wonderful and professional service! If I could give 6 stars I would! Emmerling was such a huge help!!

Emmerling is great. She's very friendly and professional.

Emerly was so nice, good to talk too and very professional.

The service was great and they were so friendly!

Too expensive. Paid $365 for a leak faucet!

Very professional, knowledgeable, and transparent. Would 100% recommend.

I have known this young man longer than most. Always strives to do better and know more than others.

Excellent care and honest discussion of problems

Incredibly friendly, fast response, thorough and communicative. Will use again when needed!

Ivan was on time, friendly, professional and fixed all the problems. I can tell everyone if you need a plumber call BenjaminBL. I can say I will use BenjaminBL again.

Loved the service and recommendations. Thanks to Emily and the folks who helped with are situation.

10/10 recommended these services, Christy was really helpful

Great company and amazing servir!

Estevan was so helpful, definitely recommend.

Best workmanship and service in town!

Fantastic service, friendly and quick.

Top notch service!

Top-notch business

Replaced toilet

Efficient and fast!

(Translated by Google) Excellent service and very clean and honest work(Original)Excelente servicio y trabajo muy limpio y honesto

(Translated by Google) My taste because they speak Spanish. Thank you very much(Original)Mi guesto por que hablan Español. Muchas gracias