Best Cooling System Maintenance in Indianapolis IN

Robert did a fantastic job today. He fixed the leak and didn't charge an arm and a leg for it. I will definetly be recommending this place to other.

Eric is a great person and does a very good job explaining things in detail.

Great communication. Great work. Can always accommodate more urgent calls. Have been using them for years and won’t be switching any time soon.

Bob was awesome. He arrived on time. He was very professional and friendly. He got the job done in record timing. Thank you so much. I will recommend Service Plus to all my friends and neighbors.

Plumber Dave is the best. He knows plumbing and he is able to explain plumbing to people, like me, who don't know.

I was very pleased with their service on my ac unit. I thought I was needing to replace the whole unit before Aaron came in and repaired very quickly with just a part fix. I would highly recommend service from them. They are very professional, efficient, and knowledgeable. Thanks for making my day that much better...and cooler again ?

Love. It

Seth Kelso was excellent! Very professional, polite and punctual. I'm very satisfied with the service I received ?

Another satisfied customer!

Reliable

I apologize for the long message in advance, but it is my hopes that this is helpful. I contacted the company in order for them to assess why I was having water coming up from my tile floors in the lower level of my house. They arrived earlier than the scheduled time which was fine, but after they assessed my house and called someone because it appeared that he was not competent enough to assess the situation he then called someone else that reported that the water w). as coming from my chimney although there was no water from the chimney. It was then recommended that I contact a chimney company (which was more money on top of me paying for the assessment from Chapman Heating, Air Conditioning & Plumbing). As I thought the water did not have ANYTHING to do with my chimney. I then contacted another company and they were able to assess and see that the water was coming from my air conditioning. They was able to fix the problem (thank God). When I contacted Chapman Heating, Air Conditioning & Plumbing contacted scheduled an appointment to address the situation but instead I requested to speak to the manger. I was unable to speak to the manager, but left a message in which he NEVER contacted me back. Soooo I was basically out of $79 for a problem that was not assessed properly.UPDATE: After posting my review the manager contacted me to apologize and reimbursed me my $79.

I was called first thing in the morning, the team was on their way to install new furnace/air conditioner. They were respectful, professional and did a great job. Would highly recommend.

With all the negativity in the world, when I see that someone does an outstanding job, they should be commended for people that they hire. My repair man Kyle Weaver did an amazing job, got my air conditioner up and running again in 95 degree heat I might add. he was here on time, wore a face mask and booties, for protection, was very thorough with what he was doing, gave me several options on what to look for and do next, with no pressure sales at all. Great job and you need more employees like him.

Mike called back within 10 minutes and came right out AFTER HOURS! Didn’t over complicate the situation and gave a super fair price. In and out in less than an hour and cleaned up when he was done. We have our plumber for all things moving forward.

Jacob and Robin came to clean my air ducts today and were incredible from the time they got here until they left. My house was pretty messy and we had to move some furniture in order to get to a vent, they were very pleasant and professional. They explained what they were doing and allowed me to see what was going on. 100% would recommended these two guys to everyone!

James and Will did an excellent job replacing a leaking shower fixture and installing water shutoff valves. They also gave sound advise on a sump pump problem I recently experienced. James checked all sinks, toilets, washer, tubs and showers for any problems. Highly recommended!

Updated Review: 9/2020
TL;DR Great value, providing relatively affordable access to superior solutions; courteous and knowledgeable technicians; peace of mind.

I recently noticed that my conventional gas water heater was leaking. The previous owner told me it was eight years old, and I confirmed it was the tank itself, so I needed a replacement. Since I had some time, I got a couple of quotes. Full disclosure, I have an annual maintenance contract with Efficient Systems; I like knowing I can rely on them. Nevertheless, it is always a good idea to get more than one quote. I contacted a competitor whose number was waaay more for the exact same services and products.

So I felt really good about going with Efficient Systems pricewise. I had gotten quotes from both parties for a straight replacement and a tankless option. Given the advantages and the fact that the total cost for the tankless wasn't crazy expensive, I opted for the tankless.

This was a very involved installation, but the technicians handled it was aplomb. They were very communicative with our household and each other. The end result is a super clean, space saving, and efficient solution. It just screams professionalism. The unit is performing really well, and I have to say I never thought I'd be delighted by a water heater.

So, yeah, I have zero regrets, and let me tell you that is a rare thing these days. I have had, I think, six or seven people from Efficient Systems at my house, and to a man they've been consummate professionals. If you have tried hiring skilled and semi-skilled people in the last few years, I think you will appreciate what I am saying.

Previous Review: Late 2019
I have never had a more positive experience with any professional working on my home. Joshua and Sean were consummate professionals, and I feel confident in recommending Efficient Systems to anyone. My needs were very particular, and together they designed and executed a great solution at a fair price.

Pre

This company does not value or respect customers’ time. Most customers are home due to the pandemic working and teaching their children, so they do not always have the ability to answer their phone. A reputable company would give you a call ahead and still come out. A poor company like this one, tells you that if you do not call them back, they’re not coming out and they mean it. The time I spent waiting for them I could have already had a reputable, customer friendly company service my unit.

This company was one of many that I contacted last year to give me an estimate on installing a new faucet in my second bathroom. I did not go with their estimate but of the three companies I contacted, once this company got my information I began to get junk mail, junk email and phone calls advertising their services and trying to sell me one of their service contracts. Unfortunately, I have not figured out a way to stop their junk mail, but I did opt out of their emails and blocked their number, so I no longer received unsolicited phone calls.

Fast forward to this year, I was looking to get a tune-up on my furnace for the season. I remembered using them last year, so I called to schedule an appointment. HUGE MISTAKE!! The day of the appointment I waited all day, and no one arrived. I called when it got late in the day and the girl I spoke with told me there was a note on my account saying I need to reschedule. When I asked her why, she claimed they called and when there was no answer, they left a message and I never called back. Like most people, I screen calls, so if I do not recognize the number I do not answer. I only received one message that day and it was one second long, so I know they are lying. When I relayed this info to the girl, she told me again they did leave a message. I was not in the mood to argue but that should have been a red flag. I rescheduled the appointment for the following week and again they were a no call, no show. This time I did not mind because I had an emergency, so I was pressed for time but unprofessional none the less. I rescheduled for a third time and again no one called or showed up. At that point I was heated and decided to look for a reputable company. The following day I did actually get a call and there was a message left stating “they were ready to send someone out to me but before they do they need a call back to confirm someone was going to be home.” I was VERY heated at that point. I called the number back letting them know that they scheduled the appointment for the wrong day and I have already wasted two days waiting for someone to come out.

The technician, Roger, was informative and great to interact with.