Sarah McQuillen

3 weeks ago

Called because our AC stopped working. Nick was super friendly and great. He lined out a few options for us. We ended up deciding that it would be better to just replace everything and they were able to come out and install it the next day which was absolutely wonderful! Stevens R and Rick Z really put in the extra work since our unit was so old (had to adjust the space it was in as our original was smaller), and they did an amazing job, I almost can't even tell! :) So glad to get air conditioning back before summer heat kicks in full time. Really appreciate everybody who came out!

Logan Johnson

10 months ago

AC went out on 7/10/2022 and had a whole new unit installed on 7/19/2022. Peterman Bothers was the fastest to get in and install!! We had two great installers that explained what was going on, they was early to the appointment which was wonderful. Hands down the best service we have had for HVAC..Thank you Peterman Brothers

dale tomasch

a month ago

Brandon came out today to replace a bathroom vent/light fixture, and was extremely friendly and fast with his work. He went above and beyond with cleaning up after himself and making sure I was satisfied with entire process!
Big plus is he had my 9 month old daughter just dying of laughter!!

Adam Omran

5 months ago

I called for the 1st time today as a new customer wanting to take advantage of the low cost furnace maintenance for $59. The representative set it off by being very kind, pleasant, and helpful. She suggested I take advantage of the membership, and informed me of what it would all include. I was hesitant. The rep then informed someone would be out today to perform the task I was inquiring of. Shortly after Xavier arrived which was convenient for me. He was personable at first and thorough with his work. What I like most is that he took the time to answer all the questions that I had, and he did it in such a way that I could really understand. Xavier further explained what I would be receiving becoming a member and I was sold. I am not only satisfied that I called Peterman, but really believe I got a great deal for the services received!

Philip Stinson

6 months ago

Everything went great. Technicians were very personable, professional, thorough and clean. They went through my unit with a fine tooth comb. They cleaned up after themselves and my unit looked better when they were done than it did when they started. I would probably use Peterman Brothers again and would recommend them. My only complaint is the appointment window they give you is all day. It really kinda ties you up for the whole day. If they come out before noon that’s great but if you are the last appointment, there goes your whole day.

Katie Byrd

2 months ago

Ricky Bray is Peterman's #1 plumber!! He had a wealth of knowledge and took great care of us! Another reason we always use Peterman Bros. Their staff is top notch!!

Shawn Humphries

7 months ago

Peterman was hired to provide Bi-Annual service checks on our HVAC system. On Oct. 11th, Peterman technician Patrick Vance came out to cleaning and service our HVAC. Shortly after his arrival, he noted that the thermostat was hooked up incorrectly. This was done by the previous owners, so I was not aware of any issues... He changed the wiring and informed be that he should be charging me a couple hundred dollars to fix it but decided to help me out instead. Not long after, he came back to me to let me know that the heat exchange was cracked. He showed me a picture that he took with his phone and a scope, I did not witness him take the picture and this picture was not included in the HVAC check notes sent to me by the company. Patrick informed me that the furnace was no longer safe to use and put a sticker on it indicating the dangers... (this furnace was also inspected in the spring after winter was over - no indication of any issues... it has not been used since) In the process of putting the furnace back together Patrick let me know that something happened to the electrical board while he was at my house and it was no longer functioning properly. He called his service manager and they determined that they were not going to be liable for the board stating the age of the unit... they decided to use a relay to bypass the board to get the furnace functioning. Patrick also took the panel off of my air conditioning unit and failed to put it back together... left it in my yard to be discovered a week later (after it rained etc... no idea if any damage was done... good thing my kids weren't out back playing). The very next day Peterman came back out to give me a $23k quote for replacement of the HVAC. Since, I have had 4 - second opinions and no other technician has found a crack. It was also noted that the service and cleaning was not performed by Peterman and the bypass that was done is creating more damage to the unit. Peterman will not respond to my calls. Peterman should be liable for unethical business practices.; Peterman should be responsible for repair/replacement of furnace and AC unit. ; Peterman should refund the cost of my service agreement as the service was not completed though the system check document states that it was.

Willie Smith

4 months ago

Had new heating and air conditioning systems installed a few months back. Heater was on its last legs and the air conditioner was out completely. They gave me a real good monthly price for both. Just had my first maintenance visit today everything was in order. The tech Brock was very thorough and extremely polite.

Troy Loe

a month ago

Had a great experience all around. Jonah is a heck of a plumber and an even better person. He was very knowledgeable and provided me with options that I found easy to choose from. Young guy but has been doing it since he was 14 and I was truly impressed. I highly recommend using Peterman Brothers. It’s not usual to have great service like this anymore and it was appreciated!

Cheryl Dobbs

a month ago

Seriously- talk about worth the money!! I have a maintenance contract with Peterman Bros and wasn’t sure it was going to be worth it. Well today proved it was. Our heating had stopped working yesterday and it was also time for our maintenance visit (our first one). My repair was simple ($97) and no truck charge due to our maintenance contract. In the maintenance part of the visit Carson did an amazing job fixing settings that the builder set and which would have drastically shortened the life of our system. Carson was so professional and kind, and easy to talk to. I hope his bosses at Peterman see this - Carson is a credit to your organization!

Brenda Brothers

a month ago

Two gentleman by the name of Jeff Meyers and Riley hood came to install my new water softener I was very impressed with both of them they were very well mannered they showed me things on there they answered all of my questions and it seemed like they were not annoyed by what I was asking. I Will continue using Peterman Brothers I think everyone that I have been in contact with is so professional so nice and seems to really care for their customers

Teresa Norton

2 weeks ago

My mother is 90 years old, and she called to have her electrical connection fixed on the overhead fan in her living room. Ryan Harrison was the representative that came out from the company. Ryan was extremely professional, kind and knowledgeable. He was able to diagnose the problem and solve it for us. He was very personable, and made my mother feel at ease. He provided a great service at a great price. We will definitely be calling and asking for Ryan again, should my Mother have any future home owner needs. Thanks so much for 5 star service!

Chelsea Chojnacki

2 weeks ago

I'm a young female first-time homeowner who, after trying to learn and DIY a plumbing leak realized I was way over my head and finally had to concede to calling a professional. My home is older and was recently flipped, and discovered some of the cut corners with my shower/tub installation job causing leaks behind my wall; my shower valve had not been installed properly to the studs, and the fittings had a leak somewhere. I had called another company and got a quote that was -way- out of my means ($2k) and was desperate for an alternative. I had a possibility to opt out of half the work quoted, but that still landed me at $1k. (Even with them waiving the dispatch fee for me, there was just no way I'd be able to afford that).After a bit of googling I found Peterman Brothers, called them, and they were able to get me a plumbing diagnostic Same-Day. Codi came out later in the afternoon and was very kind and friendly while he checked out my situation. He was open with me about what was going on, explained the issue, and gave me multiple tiers of service from making it usable to fixing the bad installation. Even the top tier fix was half the cost of the other company, but I was able to settle on the mid-tier. Codi also let me know about the membership that got me an instant discount, and I was able to get my shower valve replaced and dry for a quarter of the first company's estimate. Codi was also very patient and friendly with my little fur babies who are very curious :)Codi and the Peterman Brothers made a very stressful situation into a manageable inconvenience, and I didn't feel like I was being taken advantage of being a young woman in my thirties who is very new to homeowner ship. Honest and solid work, good prices, and flexible staff. It's been a few weeks since the repair and it's still solid, no leaks, no issues. Codi was very thorough and I appreciate his understanding with my financial situation. He went above and beyond and Peterman Brothers will always be my first call in the future!

Joshua S

7 months ago

Had the great opportunity to meet Chad and Matt. I highly recommend Peterman Brothers for your hvac and plumbing needs.

Tina Falks

a month ago

Just had the best experience with Peterman Brothers, specifically electrician Ryan Harrison and trainee Eli. We were able to schedule an appointment easily, Ryan arrived on time and ready to listen to what we wanted done. He provided several options and then proceeded to get to work. He was able to complete the job in one day, he worked efficiently and thoughtfully, making sure my expectations of where I wanted outlets placed were met. They also fixed a few other items in addition to our original ask.I couldn’t have asked for a better experience. Very friendly, professional and great work! Also, as a dog mom, as silly as it sounds, I greatly appreciated how they interacted with my dogs, I didn’t have to worry about my dogs “being in the way”, Ryan and Eli were just as friendly to my dogs as they were to me.

Patricia Bowling

2 months ago

This is probably the best experience I’ve had with a service person ever. Marquis was so professional, showed me pictures of what had done. He educated me on my HVAC system providing the dates and age of the system. This is information that was never provided to me by other service people from different heating and air companies who have serviced it in the past. I so appreciate his transparency and kindness. I highly recommend Peterman Brothers and especially the technician, Marquis Edwards. Thank you so much for your integrity and service. Patty Bowling

Solange Vieu

3 weeks ago

Just got my new water heater installed with Peterman Brothers. Jeff Myers and Aaron Parker and crew arrived as scheduled and did a wonderful job. They were professional and courteous. I was so impressed with their work ethic’s and friendly service. Looking forward to having my air conditioner replaced by Peterman Brothers. I highly recommend their service. Thank you Jeff and Aaron! -Marie V.

Peggy Miller

2 weeks ago

Electrical maintenance. Jake replaced my hot water heater and he was professional and explained everything to me. He was very polite. Today coldToday Cole came and did a maintenance check on my electrical. He was very thorough he even helped me I had surgery on my hand couldn’t open this one thing he opened it for me replace it on something else he went the extra mile. I really appreciate all the services I have gotten from Peterman Brothers. I recommend you to everybody I talk to that’s looking for plumbing electrical or heating AC Thank you so much for hiring very professional and polite gentleman.

Cody Breault

5 months ago

Received a phone call that Peterman was about 30 minutes away- arrived promptly and both employees were very kind and professional. Had a full house duct cleaning (with plenum) and Peyton was very thorough and answered all of my questions. After all vents/returns were cleaned everything was put back into place (I just had foot surgery so I was no help moving couches, chairs, etc) and everything was vacuumed.Overall very happy with how everything went and the price point was reasonable.We’ve had our monthly membership now for over a year and a half and will continue to use Peterman for all of our HVAC/Plumbing needs as we always have a good experience with them.

Jordan DeFries

a month ago

Extremely professional and knowledgeable. They were able to look over the whole house, tell us exactly what we needed, and what we didn’t. Gave us varying costs to match what is best for us. Their monthly protection plans seem to be a great value, and this company definitely seems to be one I plan to use in the future. Jason did amazing, definitely the best plumbing/HVAC technician I’ve ever had to work with.

Joleen Lazarowicz

2 months ago

We were on the cancellation list and originally scheduled for Monday service. We were notified a few short hours later that they had a technician available. The technician Josiah was professional, friendly, and great at communicating with me about concerns. Josiah explained about a service membership and recommendations for our units. At the end Josiah provided me with a detailed quote of recommended items or services. This quote ranged from least expensive to high end. I appreciated the honestly that Josiah had provided and encouraged honesty from the beginning. I respected his professionalism and his knowledge of the system we have. Will be using Peterman again and will be requesting Josiah as our service technician.

Deborah McKenzie-Brown

2 months ago

I called Peterman Brothers to have bathtub hardware installed after a remodel. Upon reviewing the hardware, Chad informed me that an important piece was missing which meant I had to order a new kit. He took the time to research and find the exact hardware online, explained all the parts and assisted me in ordering what I needed. I was so impressed with his efforts, professionalism and kindness. Excellent job Chad!

Tanner Gish

3 months ago

Jacob Bryant just left. He is very knowledgeable and professional. We are just overall thrilled with the entire experience. The young lady on the phone yesterday to the call we got this morning letting us know you were coming to Jacob showing up at the door, all was flawless. We were so impressed we did not hesitate to sign up for their Membership. While on site, Jacob produced 2 quotes for me that I requested regarding additional work on site and It was a very competitive price. We’d be happy to have Jacob come back out to complete this work. Hats off to this young man! He has a very bright future ahead of him.We appreciate you.

LazySpacetater

2 months ago

We had them install a new system about five months ago and it went smooth. Then something happened and heat stopped working. I called and they were here in less than 3 hours. That is what I call prompt service. Furnace just needed a small adjustment and heat is working again. The tech was very knowledgeable too. So far I've been happy with my furnace.

Gregg Salser

2 months ago

Derrick was professional, knowledgeable and came to my house to service my air conditioner. I was very pleased with the service he provided. I also was appreciated the customer service in coordinating my appointment for service.

Tanya Clary

3 months ago

Contacted Peterman Brothers to get an estimate regarding installation of new furnace and ac. Also, 1 week ago had to have my hot water heater replaced and again, Peterman Brothers sent Dave and Derek to my rescue. They are absolutely awesome technicians. For my possible furnace and ac replacement, I was able to schedule an appointment with Brandon on-line which was a huge convenience for me and showed how he and this company valued my time. Brandon was on-time and prepared to assess my system but also listened to my concerns, questions regarding a system for us. I couldn't believe how he arranged for our installation to take place the very next day. Kyle and Jakob installed our furnace and ac in lightning speed. They were both perfectionist in everything they did for me and our family. Both were polite, respectful of me and our property, knowledgeable, experienced, skilled and gave me 5 star service for sure. I have never received such service, attention, and good quality workmanship before meeting these technicians from this company. They should be teaching classes to other companies. Everyone I have come in contact with from Peterman Brothers from the attendants/assistants answering the phone to the technicians that install this quality equipment are absolutely wonderful. They informed me every step of the way my options and what they would recommend. They also offered me education regarding how to maintain my new equipment to keep it in tip-top condition. They even cleaned my floor and the furnace room after they completed the installation. Perfect/flawless service!Thank you for all your hard work. Thank you for the opportunity to voice my opinion of this wonderful company and these craftsmen that provided heat/comfort to our family. Thank you!

Lisa Shoemaker

6 months ago

After calling the plumber that I'd used before and having my call disconnected twice while on hold, I decided to try a different company and called Peterman.Peterman answered the phone right away and was very friendly and helpful. They scheduled me for the very next morning. They called when they were on the way, as promised. The tech, Kyle, showed up with all of the tools he needed for the job and even had the sump pump I needed in his vehicle. He was professional in every way. He was able to quickly evaluate the situation and provide a quote within a few minutes of arrival. I gave him the thumbs-up to start work, and he had it done in a very efficient time frame.I was extremely pleased with every aspect of Peterman and Kyle. It's so rare to get great customer service these days, so I definitely wanted to give them credit for being amazing!

Larry Zimmerman

5 months ago

We have used Peterman Brothers for about 7 years in two residences for all HVAC and plumbing needs. All employees have been respectful and very competent. We especially enjoy the diversity of employees, all of them friendly. Several are excellent problem solvers! Prices are competitive. We recommend them often to neighbors and friends.

John Webb

a month ago

Plumbing inspection. Kyle was the service tech. He was on time! He was very professional, knowledgeable and courteous. He was thorough and talked through everything that he did and politely answered my questions.IMHO I wish ALL of the service people were cut from the same cloth as Kyle. It doesn't cost any more to provide excellent service and the financial returns are MUCH higher!

dick van den berg

3 weeks ago

They were great they came out got the job done fast and efficient. Aaron, Brandon, Austin and Riley were all wonderful did a super job and I’m really pleased with him. Plus, I think it was. Mark was wonderful also real personable, best plumbing people we had out forever on a scale of 1 to 100 they were a 200 every last one of them.

jazzy schoen

3 weeks ago

Rob, Ryan, and Chris did a great job with respecting my property and my neighbors property while doing such a messy job. They were very communicative and they were fun with my kiddos when they tried to interrupt their work.Although, I hope to never have to see them again for sewer issues, they were great company.The sales rep Zach was amazing as well, very understanding and compassionate with my situation, and was very good and explaining my options with care and respect. Thank you Zach.

David Smart

5 days ago

I had a complete HVAC installation. Avery and Phil were very professional and did a great job! They were very thorough when it came to explaining the work they performed and all of the new functions on my thermostat. They went over all of safety features that I should know and answered all my questions. Did a great job cleaning up after as well!! 5 stars

Josh Lucky

2 months ago

I couldn't leave a better review if I tried. They came highly recommended and I was dreading a steep cost to get my furnace up and running again and it was honestly nothing huge and was a fraction of the cost that I was anticipating. I couldn't give enough praise and Adrian was 10/10. Had the issue remedied, new thermostat installed and in less than half an hour.

MP Cavalier

2 months ago

We have used other companies in the past. We switched to Peterman a few years ago after they saved us thousands of dollars on what would have been an unnecessary repair. We are very pleased with all aspects of their service. The techs that come out to the house are awesome, and the folks at the office are really friendly and helpful.

Loveleen Narang

2 months ago

Lucas was awesome today! He did a thorough job checking up on our HVAC system for its yearly maintenance. He was super personable! Extremely professional and very kind from the first inspection until work was completed! We would highly recommend Peterman brothers to others because of technicians like Lucas.

Shawntee Black

a week ago

Antonio was awesome! He came early this morning, took his time setting expectations and explaining the process for estimates, service and/or repairs. All of the information provided was accurate and given with care. Repairs are stressful and expensive but we were able to hear the cost and digest the information provided. We were able to make an informed choice and will have working A/C tomorrow evening. If you have to have a tech visit this is the guy you want! Thanks Antonio

kelsey steuer

a week ago

The Peterman team was absolutely amazing when working with my grandma. She reached out to 3 different companies and Peterman treated her with dignity and has the best customer care. As her granddaughter, I am very appreciative of their great customer service and attention to detail. We will definitely continue to spread the word about their wonderful team!

Regan O'Maley

a month ago

We have been customers of Peterman Brothers for a few years now. Yesterday, Jordy, was the technician that came out to do our annual A/C service check. He was punctual, professional, and very knowledgeable about maintaining the system. He was very informative about things he suggested to be addressed at this time. Great customer service!

Jordan Ohl

3 weeks ago

Eric did a great job. Explained everything in detail, quickly repaired the sump pump pipe, and did a quality job. He also pointed out an issue with my water softener and corrected it as well. Highly recommend Peterman Bros.

William Norman

a month ago

The service tech was Shaq. He was friendly and quite knowledgeable about my AC system and the repair issue. He took care of the problem quickly and provided information about what he was doing. I did sign up for the company's service plan since the price was very reasonable with good cost savings. Based on my first encounter with Peterman Brothers I highly recommend their company.

Noelle Schultz

3 months ago

Peterman Brothers is an absolutely wonderful company and I can’t recommend them enough. Our dryer ventilation was causing a leak in our ceiling and they diagnosed the problem immediately, while also finding out our furnace needing replacing and potentially saving us health problems from a natural gas leak. They replaced our furnace the next day, as well as cleaned our air vents and dryer ducts the same week. They were on time, always so friendly, answered all of our questions and accommodated us so well. Our first tech, Josiah, was so knowledgeable, helpful and kind. We will be using Peterman Brothers for all of our future plumbing and HVAC needs.

Darren Nguyen

2 months ago

The Technicians (Derek Walden and Dave Talerico) let me know they were on their way and arrived as scheduled. Once they were here, they explained what they planned to do and kept me updated on their progress. When they were done, they went over the operation of the new sump pump and answered any questions I had. The work was professional and done in a timely manner. They were even able to reduce the original quote significantly because they were able to install using the existing drain line. Great experience with Peterman all around!

Douglas Phlipot

5 months ago

This was my semi-annual maintenance. Everything went very well. Kevin was the technician and was very professional and thorough. He changed settings to be more efficient with better production in heating, and he took the time and care to make sure everything was in excellent-working condition. Thank you and great work.

Jason Shepherd

4 months ago

Very knowledgeable. Was able to quickly run down the maintenance list and isolate a potential problem. Explained the problem and offered multiple solutions in a non-intimidating, free to choose way. Once I made a choice, was extremely quick and clean in getting it completed. Very happy with the quality and flexibility of our scheduled service. 10/10 would recommend.

Paul Viall

4 weeks ago

We l got our water heater and water softer replacement, as well as got platinum sevice contact for plumbing and heating. The personal were fast, professional, polite, and informative. As well as cleaned up everything once work was completed.

Cara Thomas

6 months ago

My service tech, Pat, was very personable and professional. He didn’t mind me watching and walked me through everything he was doing. He did a thorough system inspection while diagnosing my issue. He seemed very knowledgeable and I trusted what he told me. I have had terrible experiences with another company and he put me at ease. Definitely recommend.

David Severson

5 days ago

Seth was able to articulate the different options I had when my water heater broke. He was extremely thorough and educated us about our water pressure and hardness, which we appreciated. At the end of the day he gave us a fair price on a new water heater and softener with a pressure regulating valve and installed the water heater 30 minutes after we signed, incredible service and great communication skills!

Scott Donald

a month ago

James did a phenomenal job of installing 2 outlets in my garage. He was professional and knowledgeable with the work he was performing. I have used this company before for a plumbing issue.I went ahead and signed up for their monthly membership because without a doubt, I will call them again for HVAC, plumbing, or electrical work.

Eric Salazar

a week ago

They are the real deal. They told us all of the things they could fix and presented us with multiple quotes. Jason was our technician and while he explained which repairs should be our priority, he wasn't pushy with us - he wasn't trying to get us to do the most expensive option right away. Instead he did the work we wanted to do that day and gave us information on the other potential repairs. Definitely will be calling them again!

Samantha Gilmore

4 months ago

Long time Peterman customer, first time reviewer! We have used Peterman for HVAC, AC, and Plumbing and they are reliably amazing.Every time. The staff is kind, professional, informative, and timely. Jeff Meyers and Mike Z took on a ~50 ft pipe replacement for our 1950's slab built home. The process took about 3 days and they made it as painless as possible. When a 3rd party vendor (concrete cutters) delayed the replacement, they came back and covered the trench with plywood so our little human and pets would be safe! They then came back the next morning to replace the pipes and cleaned up the mess the 3rd party had left! They totally didn't need to do that, but we are so grateful. 10/10 will use them again.

Chrissy Koenig

2 months ago

Carson was most polite and very professional and friendly. He took extra time to teach this recently widowed mother of two learn some tips and things to watch out for. The $85 service fee and same day service was well worth it. Peterman Brothers has won my business and likely business from my church homegroup members who I told that night. Great job and marketing.

Tara Blahnik

a day ago

Josiah is an excellent services person! He contacted me ahead of time to confirm his arrival. Listened to my concerns and explained the issues in terms I understood. He also provided the information in writing for my review. I would definitely recommend!

Skylar Howell

a month ago

Excellent service. They found a problem with our water pressure during our regular checkup and fixed it the same day. Maurice & his supervisor were both very friendly and personable. Highly recommend.

Ruth Schwer

4 months ago

I had a great experience today with Dillon Nelson, the Peterman plumbing tech who visited me today. He inspected all my plumbing and quickly fixed a toilet that was constantly running. He answered questions I had about my systems, and pointed out features I didn't know that I had. As he was fixing things, he noticed that the inlet hose might be leaking a tiny bit, so he went ahead and replaced that too, without being prompted. He was very kind and courteous. Thank you!

James Smith

2 months ago

I have had such positive experiences with Peterman Heating Cooling Plumbing Electrical! Their ability to expand their services to include electrical work in my area is a testament to their commitment to providing comprehensive, high-quality home services to their customers.One of the things that sets Peterman apart from other home services companies is their dedication to excellence. Their technicians are highly trained and skilled in their respective fields, which means that they are able to provide top-notch service no matter what type of job you need done. Whether you need a new furnace installed or a leaky faucet repaired, you can trust that Peterman will get the job done right the first time.Another thing that sets Peterman apart is their commitment to customer satisfaction. They understand that having work done on your home can be a stressful experience, which is why they go above and beyond to make the process as easy and stress-free as possible. From their friendly and knowledgeable customer service representatives to their prompt and professional technicians, you can trust that Peterman will take care of you every step of the way.Overall, I would highly recommend Peterman Heating Cooling Plumbing Electrical to anyone in need of home services. With their comprehensive range of services, highly trained technicians, and commitment to customer satisfaction, they truly are the best in the business. We had Will as our electrical pro.

Sharon Brown

5 days ago

Maurice was absolutely amazing! He not only fixed our plumping issue but my kids were preparing for a lemonade stand and he purchased a cup and left a generous tip. We’ve been happy with Peterman Brothers every time we’ve used them!!

Armon

2 months ago

#AccordingToArmonJob Well Done by Mr. Patrick Vance who was absolutely Phenomenal!In spite of the late Appointment time that was chosen by me, he arrived and was extremely professional, friendly, and timely while performing the maintenance procedures on our HVAC systems!Patrick was also very knowledgeable as he was able to not only get his job done, but he was able to teach me a few things about our systems as well!If we could choose the same technician for future appointments, I would select Patrick Vance EVERY SINGLE TIME!Great Job Pat! Keep up the great work!

Katherine Callander

3 weeks ago

I've used Peterman Brothers for many things. They've installed my new AC, furnace and done a few drain cleanings. They're very responsive and take the time to fully explain things to you. Kyle came and did a drain clean today and was very nice and made sure to show me the issue so I could see what was going on. Highly recommend using Peterman Brothers for your HVAC needs!

Marcia McCord

a month ago

They were great! Both technicians were helpful and friendly and professional! They offered to bring in a case of soft drinks sitting on my porch. They brought my empty trash bin up to the garage, as it was trash pick up day here. They asked if they could help with anything else, after they performed maintenance on the HVAC. Excellent customer service! Talked with me about the furnace and air system. Excellent experience!

Karen Johnson

5 days ago

Austin and Chance were professional, thorough and kind. They were very clear when explaining the scope of work they were performing at arrival. They reported the final assessment of the unit in a way my elderly mother could understand. (I am writing this review on behalf of my mom.)

Rod Johnson

a month ago

As always, fast reliable service. Technician was professional and explained everything they were doing along the way. I could not be more impressed with the level of service I get from Peterman every time I have used them. Highly recommend them for any plumbing, HVAC or electrical issue.

Beth Keffaber

3 weeks ago

Associate came to home and went over what we wanted , printed out our options and cost for each so we could look and compare. Once we decided , he got us scheduled and they were here the next day. On time, Very informative, work done in the time we were given, and cleaned everything up when finished. Very satisfied!!

Dawn Gray

3 weeks ago

Josh Decker came out and unclogged my bathtub drain. I had tried to snake the drain myself but could not get it to clear. I called Peterman and Josh came out. He got it unclogged and cleaned up after himself. I really appreciated him coming out on a Sunday and Mother’s Day at that. Josh got to the house in a reasonable amount of time and was not there long. The cost was $83.00 which wasn’t bad at all. I had another company come out before and it was way more. Thank you Josh Decker!

William Hundley

a month ago

Oscar from Peterman Brothers did an outstanding job with my A/C system. He was courteous and thorough, and took the time to explain everything. One of the best service experiences I have had in my 25+ years as a homeowner.

Beth Bax

2 months ago

Dillon came to our house for our annual plumbing inspection and water heater flushing. He also cleaned out two sinks that were draining slowly. He was very professional and explained everything he would be doing ahead of time and shared the results with me at the end. He also made sure I was happy with the slow drains that he worked on before he left. So Dillon was fantastic ? ?!! And he enjoyed meeting our big fat cat ? ?.

Alex Layton

2 weeks ago

Had a great experience with Josh. He was able to come estimate and complete the job same day. I really appreciated his care in making sure we understand everything that needed to be done. Couldn’t be happier!

Richard Ruffin

2 weeks ago

I would not recommend them at all. A little over a year ago they installed a new well pump for me. The first time they came they signed me up for their membership to avoid paying the full service call, and instead just $12/month. After they installed the new pump I called 4 times because my pressure seemed low. They kept sending the same guy who kept telling my that his readings were that the pressure is fine. The pressure is so low that when I hook up a sprinkler to my outside hose the water shoots about 4 inches off the ground. Before the previous pump went bad the water shot 4 or 5 feet off the ground with the same sprinkler. They have a 5 year warranty on the pump, but only 30 days on the labor. Since they kept sending the same guy that is either incompetent or not honest enough to admit he screwed something up, I'm stuck with either paying their service fee and work they do to fix it, or call someone that knows what they're doing. I almost forgot that while I still had their membership, one of their heating/ac guys came out and did their preventative tune-up and mentioned that our water pressure seemed pretty low!

Piper Böhmer

2 months ago

With years of homeownership under my belt, comes years of having people come out to service the things in my home. After a good 10 plus years this was the first time we've had not only a super responsive, super friendly, super professional tech, but was also the first time that we had a tech who turned off all the lights when he came back up out of the basement.Our tach Jon, explain what he was going to do and what he had done and what his recommendations were in a manner so simple even our cat could have understood it which we really appreciated. Would highly recommend Peterman brothers and specifically their Tech Jon to anyone that was looking for someone to come and help with their issues at their home.

Lakesha Hillman

2 weeks ago

Max came out to give me an estimate on repairs for my Ac unit. He was very knowledgeable about the equipment that needed replaced, he offered some helpful recommendations and he took his time. I was pleased with his professionalism and his patience. Thank you Max!

N Deal

a month ago

Wow! I am impressed with Alex A. from Peterman Brothers. He was so nice and polite. Knew what he was doing and finished the job in no time. He explained the protection club and sold me on it. What a great experience, would definitely recommend!

Thomas Mikos

2 months ago

Bryan was my technician today that came out to perform a heating system maintenance check-in. Bryan was friendly and did a great job thoroughly testing my furnace and looking for any issues. He informed me of the results and any options or actions that I could take down the road. I appreciate his time and service, as well as Peterman Brothers for consistent quality service. Thank you!

Michael Smith

5 months ago

Their technician (Jon) was very knowledgeable and thorough in his inspection of our furnace. Peterman Bros always lets you know if anything is going bad or if there's anything to plan for and always put your mind at ease. Fantastic service!!!

Curtis Ellis

5 months ago

Do not give this company your business. They tried to scam me out of $4600 for a burst water pipe. I fixed the issue myself for $35. Their technician knew I didn't want to have to squeeze in the crawl space and banked on me not doing so. He said we had 8 to 10 visible leaks and possibly more. Said we were better off redoing the entire house. I went down and found only one leak and repaired it in 30 mins. They also signed me up for some gold membership that I've never heard of. Complete con artists. Reminds me of the storm chasing roofers.

Joe Uhl

a month ago

Jeremy was an excellent technician and was able to diagnose and resolve my HVAC issue quickly and expertly. I had a lot of questions, but Jeremy was able to answer each of them and put my fears to rest. I highly recommend him as a technician and am very pleased with his results.Since Jeremy was able to do such a great job for me and treat me with such respect, I have decided to use Peterman Brothers as the HVAC company I will rely on for all future service and support. I'm so happy to not have someone come in and try to rip me off like what I've dealt with when I had called other companies.Thank you Jeremy for all your help today and for making sure to be fair and courteous. I feel very fortunate to have had you assigned to my service call today. I cannot recommend Peterman Brothers (and more specifically, Jeremy) highly enough.

Mariah Smith

3 weeks ago

I had some electrical and plumbing issues that needed to be addressed, and Peterman Brothers really came through! Brandon and Jacob were kind, thorough, and professional. The work was well done, and being able to make a same day appointment was amazing. Thank you!

Robin Neuman

2 months ago

Peterman came to do the Plumbing Maintenance check, included with our service plan. Technician was prompt, professional, thorough, and efficient. After discussing recommendations, he answered all questions, and I felt no pressure to do any additional, non-urgent, work. It truly feels like Peterman wants the best for me and my family, without an ulterior motive. Will use them always!

Nate

5 days ago

They wanted $1400 to replace a blower motor, I googled the part number and the highest I could find it for was maybe $600, the $1400 was after saving me $200 by selling me a monthly membership. I understand labor cost would have been at least a few hundred but $1400 after a discount is insane. The person that came out was professional and I have no complaints about that part of the interaction.Edit:I found a carrier replacement part for $450 after tax at Shorty's HVAC supply and it took all of 20 minutes to swap it out, $2,850 an hour for labor seems just a tad high.Edit 6/2/23 (post response):They responded to my review and stated that they offer pricing transparency, while their tech was here I asked what the cost of the part was and was told that the $1400 included the part and labor. I don't know what qualifies as transparency for them but considering how much the part actually cost I doubt they're in the habit of giving out itemized bills showing that you're paying $1,000 +in labor to install a $500 part which takes an hour tops if you're being extremely generous (on top of paying $90 to come out and diagnose it).

Deb Barnett

a week ago

Came out for a minor issue and noticed a major issue with my sump pump. Steve took the time to fully inspect the system & determined it needed to be replaced. Within 30 minutes the replacement team arrived and started the process. Saved me from a flooded finished basement for sure! Highly recommend!

Jessica Frost

5 months ago

Had my annual maintenance check of furnace & Tyler did the inspection. He showed up in a timely manner & was very knowledgeable & courteous. Explained everything he was going to be doing & even brought in treats for my dogs. Would definitely recommend this company & Tyler to anyone.

Sophia LeFevre

2 weeks ago

Peterman always has the best value and friendliest staff. Will, Matthew, and Keylin recently helped us with duct/dryer line cleaning and were very friendly, communicative, and thorough. We are moving out of state soon and I wish we could bring this company with us! Highly recommend.

Jay Patel

a month ago

Our rep Nick was extremely professional and absolutely pleasure to work with. He respected our wishes and masked. He called and gave a heads up and when he was cleaning the AC unit he showed me the ac until he cleaned and how it dirty it wad before because I was curious.

Carmen Lau

5 months ago

My first time using this company and I’m very pleased! Xavier did a fantastic job, explained everything, and offered lots of tips and information about how to get the most out of my existing system . Scheduling, communication and completion of the work was all outstanding.

Andrew Meador

2 weeks ago

Kyle came out next day and fixed an issue with a gas line in our backyard. He was polite and courteous. He threw in his opinion, double checked his work, and made sure to clean things up. He did a great job!

Bethany Colson

6 days ago

All technicians have been professional, knowledgeable and timely. Marc came today and was able to determine and fix our issue with our water heater and softener and explain the problem and solution to me. He was pleasant and professional.

Brandon Richard

4 weeks ago

High pressure sales organization. Before using them, actually talk to some folks, I have no clue how they have over a 2 star rating here. Every person I've spoken to seems to have the same story - called them for service and were given a quote to replace everything at a rather steep cost. - they sell their service program that way, so people don't have to worryThey remove any negative comments on all their social media, and threaten legal action against those that speak negatively in a public forum. Take a look at their posts and notice all the laughing faces but no comments, kinda speaks for itself.If you want a reliable organization or a second opinion, I suggest Blue Fox, great company, honest guys, good work.

Rob Johnson

a day ago

Patrick was great as usual , confirmed that we have had unusual issues since our install. That it was very rare to have exterior coil leak in new unit. Still disappointed with lack of response on initial visit ( waited 7 days ) then had to call. Installed new unit 3 years ago and have yet to have AC work properly to start summer.

Kelly McBride

2 months ago

Evan Keefer came to our home to inspect our AC unit after the recent tornado flipped it off it’s base. Evan was so friendly and knowledgeable. He listened to our concerns and answered all of our questions fully. We decided to sign up for the membership and take advantage of the services offered. Thank you Evan for helping us out in our time of need!

Ellen Makris

3 weeks ago

Jonah is five stars fantastic! Extremely kind and respectful. I will ask for him every time! He fixed my toilet leak and left the place looking better than before. Much appreciated, I signed up for the membership immediately!

Maria Granato

a month ago

James Padgett did an amazing job repairing our plumbing issues! He spent nearly all day installing a new garbage disposal after we broke the previous one and also replaced pipes to resolve an ongoing issue with our kitchen faucet. All of his work was high quality, and he went above and beyond to make sure we had fully-restored water pressure before he left! He was also extremely friendly and professional!

Margy King

2 weeks ago

We had excellent service from peterman brothers! Our heat pump went completely out and they were able to install a new system the very next day! They were quick, professional, and did great work.

Janae

4 months ago

A year ago, I called them out to look at my furnace. They said it would be 80 dollars, I had $100 dollar bill or a check, they refused to take the check and took the $100 without offering change back. On top of that, they quoted 1.3k to replace a control board for my furnace, which a bit of research I replaced it myself for 40 dollars and <20 minutes of my time.They stated I also had mold in my furnace, I checked it and it looked like dust. I had it tested and it wasn't mold, wiped it off and nothing grew back to this day. They wanted to charge an additional 1.2k to handle my mold.I am all for paying for a service of professionals, but these are not professionals nor are they honest.I posted a review here before, looks like it was deleted at some point.

John Kelly

4 months ago

We had a total HVAC system (Heat Pump & Air Handler) installed at our home by Peterman Brothers and wanted to send a special thanks to Dustin, Travis, Kenny and Storm along with all the young men that assisted you on our job...They were awesome young men! Working in public service for the past 45 years I have learned to value/appreciate the expertise and experience of well trained professionals. While the installation was not without hiccups, the issues encountered were addressed and corrected by the knowledgeable staff in a timely manner. I would also like to thank the office ladies and young man that contacted me each time to let me know arrival times of the teams, you folks were very professional and courteous each time I spoke with you. Thanks again to each of you!

Maddi Reeves

5 months ago

Came out to look at our unit within a day, and our service tech was awesome. He took a couple minutes to greet our dog (intimidating to most), and then got the job done! Would highly recommend the Peterman brothers.

Laura Barber

2 weeks ago

Maurice Jones was able to unclog a toilet quickly. He was professional, friendly and knowledgeable. Will definitely use peterman again. I had no idea all the services they provide. I decided to sign up for the gold membership with a veterans discount rate.

Jill Long

a month ago

Noah came out to check on a sound the system was making, but it had stopped making the sound. Noah is very professional and friendly, he took the time to answer my questions and listen to what we were experiencing. Our experience of being without heat for 2 weeks previous to this incident due to Peterman Bros installing an hvac with a broken part and not hearing from them at all was so distressing, but Noah was very sympathetic and made us feel valued as customers.

Ethan Rodriguez

a month ago

Erin J and Brandon C did a great job and I am happy with the service they provided. They were fast, polite, and most importantly professional. I will definitely be calling Peterman Brothers any future needs.

Cassie Amato

3 months ago

I was needing my HVAC system checked and cleaned for an upcoming move. Austin came out and did a great job! He was very friendly and professional and got the job done well and in a timely manner! I will definitely continue using Peterman Brothers for future HVAC needs!

Tyler Kappes

2 months ago

We had Brandon come out to help us figure out why our power in our living room was out. He was extremely kind and professional from the beginning and didn't stop until he found the source of the problem! Along the way he explained his thought process and why he was doing what he was. He did an all around A+ job. Considering the situation, it was an enjoyable experience. At the end of the day, we were reassured we made the right choice in choosing Peterman Brothers!

Ken

3 months ago

Mark HankinsVery unsatisfying experience. Just had a service technician install a bottom heating element on a water heater. Before the work began, I was told that there would be sediment and that is why the element most likely went bad. In order to better clear this sediment, I would need a larger plug on the bottom. At this point I was show quotes. One for the element and one for the element with the new bottom plug. Also, both with the membership added. Agreeing to the bottom plug to help with the repair and not costing to much more we moved forward with the repair. While the water heater was draining, I was told that not much sediment was coming out of the line and the tech would not be able to warranty the element due to the amount of sediment that was in the tank. Once drained, I was shown how much sediment was in the bottom and told that I should just get a new water heater and givin over a $2,000 quote with payment plans. Not being able to warranty the element and feeling scammed at this point, I was told that the tech could put the old element back in that was bad and just pay for the plug. This would cost me $500 dollars though. 500 dollars for a drain plug. I can buy a 50 Gallon water heater for 500 dollars and do an install myself. The tech said he would also be able to clean some of the sediment out and put in a new element, but he wasn't going to spend all day on it. The tech cleaned the tank for no longer than 15 minutes. I just paid almost 700 dollars and had to become a member to get it down to that cost. If not then the price would have been almost 900 dollars.

Sarah Smith

a month ago

Such an easy process! Scheduling is a breeze and communication day of is great. Antonio was super knowledgeable and even paid attention to my rambunctious 3 year old that was very interested in what he was doing. Here we are next day, getting a whole new HVAC system installed!

Arl Williams

2 weeks ago

Peterman Brothers has done annual maintenance and inspections for my AC and heating systems for several years. The technicians have always been professional and thorough, and the price has been reasonable. We pay monthly and they call twice a year to set up the heating and AC appointments. Some of the post-inspection recommendations for additional service have been astronomically expensive and strike me as poorly justified. This seems to be part of their business model. I find this a bit irritating, but it is easy to decline the additional work and, so far, I have not had a problem between annual maintenance visits. For any major repairs I would definitely get a couple additional estimates from other HVAC firms.

Beverly Emmons

4 weeks ago

Dillon was polite and very knowledgeable. He solved the clog in my drains very efficiently and kept me informed every step of the way. He left the kitchen very neat and clean. I will definitely call Peterman Bros again.

Clara Ann Merkel

4 months ago

The job was done very professionally because they explained how it would work. They made sure they knew where all the vents were. I was expecting the noise level would be more intense, yet it was no louder than when I run my own sweeper. The personnel were knowledgeable and answered the questions I had. They moved some boxes back in place which I was not expecting. I was pleased by being able to see the difference in pictures after they finished.

Adam Giffen

a month ago

Steve was very professional, friendly and informative during our service call! We are unsure of the cause of some water damage in our home and he was able to confidently conclude that no plumbing leak is occurring. We will definitely continue to use Peterman in the future!

Carrie O'Brien

a month ago

Kyle and the rest of the crew that came out today were wonderful. Everybody was kind and took the time to explain every single little issue that they discovered along the way. They kept me updated and discussed the prices of repairs as they were able.

Lindsey Spurgeon

a month ago

Will & Corey were great! I'm moving into a 150 year old house & can barely function with all the electrical & plumbing weirdness, but they were super understanding and knowledgeable about the most logistical plans for what to fix & when.Highly recommend ?

MICHELLE COUNDIFF

2 weeks ago

I have been a member for a few years with Peterman and have always had positive experiences. Today, I had an HVAC maintenance appt and Bryan Weaver was extremely helpful! He was super knowledgeable, professional, and explained things very slow and clearly so I understood what was going on. Highly recommended!

Treven Wind

a month ago

We had a clog/backup with 2 toilets and going into the bathtub, was not a pretty sight. Josh showed up and methodically worked through the issue and got it resolved. Never thought I’d enjoy the gurgle of a toilet flush, but I did. Instant stress relief!! Everything is flushing and draining as it should be again. Ty Josh for your professionalism and ability to get the job done!! Highly recommend Peterman Brothers for any plumbing needs!

Emily Sutherland

3 weeks ago

We had to have a ton of work done when we got a leak in a bathroom pipe and our air conditioning stopped working at the same time. Jonah is incredible and so helpful. Everyone we have worked with has been knowledgeable and has done great work. We couldn't be happier.

Miriah Harrell

2 months ago

So friendly and professional! Highly recommend! As a homeowner I've learned a lot by them coming out to do inspections and services on my furnace and water heater. I enjoy being apart of their membership program!

brandon giddings

5 days ago

Ryan Harrison along with Dom, Andrew, Bryce, David, and Evan performed the most professional and courteous work I have ever received. These gentlemen were extremely thorough and detailed about every step they took. They also took everything I asked for and completed the task I required. Thank you so much for bringing my house back to the golden standard that electrical work should be done.

Adrian Jones

3 weeks ago

Brandon was phenomenal. He was on time, called ahead of time to confirm appointment, he did a 360 and presented me with my options, explained and showed me what he found and also explained the memberships. Overall, I would highly recommend

C R

2 months ago

Nick was awesome. Patient and answered all of our questions. He took the time to educate me while completing his inspection and helped us understand their overall services which aligned with our upcoming needs.

Stella Brown

a month ago

Starting with Kari at the initial visit. The help received getting leak detection set up and an appointment for repair was so fast and easy. Today Erin J., Norm, Teddy and Brandon came to fix the leak under my slab and install the new water heater. They completed the work in a timely fashion. They kept us informed as they worked and made the whole experience far less stressful than it could have been. So very impressed with everyone’s professionalism and kindness. Could not be more pleased.

Sean Miller

4 months ago

Is Peterman Brothers Heating Cooling Plumbing A Scam?We have been a “member” Peterman Heating Cooling and Plumbing for about 2 years. During that time we have paid a monthly service fee of approximately $30. For that fee we are given priority scheduling, semi-annual inspections of our HVAc and plumbing systems as well as furnace filters.During this period of time, the service technicians have always been polite, chatty and we believe have always done very good technical work. That level of work continued through the day I fired them. Why would that be the case?Our latest engagements for some light electrical work that was recently added to the Peterman portfolio of services. Since I was in a hurry to get some work done before we had guest to the house, I agreed to the following repairs.* Installation of 6 dimmer switches in the house* Installation of a faulty GFI outlet in the garage* Installation of a box to in the garage to secure a loose wire left by the previous homeowner* In addition, some fixes were made to the main panel in the house. Some neutral wires were doubled up on a block and need to be moved to their own position on the block.The electrician who was terrific - very nice, friendly and efficient performed the work, including time spent at the electric supply house, in about 4 hours.The cost for the work was $1776.28. I checked the prices of the parts required to do the job at my neighborhood Lowes. The parts were under $200. Obviously, $1500+ for labor for about 4 hours of work equates to $350+ per hour for labor. Why would someone agree to that. Well the answer is simple, I was busy and I wanted to get the job done and because I was a “member” at Peterman, I was told I was receiving a discount of over $260.It’s quite obvious that Peterman is using deceptive tactics to its members. I think everyone should be aware that becoming a member is not the deal that you are hoping for.

Nick Greenthumb

5 days ago

Very please with my decision to go with Peterman Brothers. The technician (Carson) was very friendly and honest. Appreciated his transparency and hard work. Will certainly be using them again.

Teresa Blalock

3 months ago

Rob, the technician was excellent. He took the time to answer all of my questions. He helped me with the digital thermostat app that no one else has ever been able to get to work including me. Rob is respectful and a very pleasant person.

Donna Boyer

a month ago

Brock was on time, which I’d important to me as my son lives in the house and I live in Danville, but he works a lot and so I have to drive over to be there. He took time and looked like he cleaned and checked everything well. Very professional and respectful

Rex Graham

5 months ago

System installed in June. I signed a contract with 2yr. service plan and 10 yrs. parts and labor agreement. In December I was notified they will no longer service mobile homes and tried to reimburse me only enough for 3 years worth of labor. This 10yr. service is why I had this system installed. I want system removed and with a total refund or pay for a 10yr plan with another company. This was not a typo error. Don't trust Peterman.

Lillian Ellington

a month ago

Great service and fast!The whole team was very nice and professional. Reid Billieu went out his way to bring my trash dumpster from the street to my garage door. Reid made sure all my needs were met before leaving. Also, Erin J, Brandon G, Mike W, and Austin L. Did a awesome job installing my water softener. Thank you all and I am so glad to be part of the Peterson family.

Autumn McNichols

a month ago

We had a serious leak that was coming from our master bathroom into our living room ceiling. We called first thing in the morning and they were here by 11am. Kyle found the leak quickly and fixed it quickly. Very pleasant and professional. By the way, if you don’t have the monthly service plan, you should! It paid for itself with this visit today. Another great experience!

Victor Moran

2 months ago

Dillon arrived and was very professional. I led him to the basement where my bathroom with issues is located and he instantly knew what the problem was. My sewer pump was plugged into an outlet that was not working. I was relieved it was not a major issue. He sold me on their member program and I am looking forward to its benefits.

Scott Kosik

2 months ago

Reid from Peterman replaced our leaky outside faucet. Did a great job and completed his work very quickly. We are very satisfied and rely on Peterman for all our heating, cooling and plumbing needs.

Mackenzie Caudill

2 months ago

Brooke & Ben from Peterman Brothers did a fantastic job! They were early, professional, friendly, very knowledgeable, and thorough. They found critters that had been in my ducts for years and even a hole in my furnace! I appreciated the before & after pictures. Highly recommend them!

Braedon Cannon

2 months ago

Were first time homeowners and Shaq came out and took a look at our furnace. The furnace was shutting off and not kicking back on. The solution ended up being that our air filter was super dirty and needed replaced. He was very knowledgeable and even offered us advice on being first time homeowners regarding our HVAC system to prolong the life of the system. He was very respectful of our home and was fun guy to talk to! The people answering the phones at Peterman’s are always super nice and I’d definitely recommend them.

Jane Milano

a month ago

Damien installed a new sump pump that will alert our phones if the pump stops working or we have a high water situation. This gives us peace of mind! He was professional and informative helping us to make the choice that was right for us.

Allen Dean

2 months ago

Antonio was the first to visit, to provide a diagnostic and offer recommendations on next steps. He was super personable and professional. Arrived on time. Gave a good explanation of the problematic parts and provided viable recommendations. Ultimately, we ended up needing a new furnace. It was 19 years old, so that was not a surprise.Ryan came out for the quote to replace the furnace the same day. Like Antonio, he was timely, professional and offered viable replacement furnaces.Installation was scheduled for two days later. The two techs that came out were quick and did their jobs.Would definitely recommend!

Ken O'Brien

3 months ago

I can’t say enough about all of the wonderful people at Peterman Brothers. When I need help with my home, Peterman Brothers covers nearly everything I could possibly need, and they are very economical. I tell everyone who will listen about your subscription service. It’s quite a value

Julie McGrath

2 weeks ago

We have the free electrical inspection that accompanies the HVAC and plumbing inspection. We've used Peterman for years for heat)ac and we're really pleased. It makes sense for us to have Peterman service our electricity and plumbing. Our guy did great this morning, as usual. All of the ppl that come here are very personable and professional. Thanks again, Peterman Bros.

Elizabeth Davis

a month ago

Drew called first thing in the morning to let me know he was on his way which was fantastic. I loved being able to get my system checked out right away so I could carry on with my day. He arrived quickly with his supervisor, Anthony, and explained what he was there to do in thorough detail. Both Drew and Anthony were extremely courteous to both me and my children (who loved having new “friends” around for the morning). Drew made sure to keep me updated on what he was looking at and any questions I had they both took their time in responding without being condescending or making me feel like I was wasting their time with my curiosity or concern. They were efficient, fixed an issue my AC unit had, and were both extremely professional but relatable in the way they talked to me and explained things to me. They didn’t pressure me to add onto my HVAC system but let me know I had options for down the road should I want to update it. I am very pleased with the service Drew provided today. He is an excellent guy and my kids were sad to see him and Anthony go! They made this routine maintenance, which can be a pain in the butt, painless and easy.

Rachel F

2 weeks ago

We have used Peterman Brothers for about a year now, for HVAC repairs. Originally had system installed by a different company. Had a leak in system that affected our heating. Also emergency heat sensor was burned out and needed replaced. Peterman came and fixed during Christmas week, otherwise we wouldn't have had heat on Christmas. Then in May, we turned on AC to test and system blew hot air. Peterman came out the next day after we called. Impressive.Because our unit has had a lot of problems, we opted for the $12 monthly membership plan. We had no charges for today's visit! Adrian, our tech, was fantastic. Called when he was on the way, very professional, wore booties in our home, ran through the problems with me, and set to work. Seemed to be a wiring issue, so he rewired things. Got AC up and running and checked to make sure heat still worked. I've had Peterman out about 5-6 times for this unit and I wouldn't use any other company. Real pros. Peterman's the way to go!

Lale723

2 months ago

Carson was a fabulous technician! Very knowledgeable and professional. He took the time to educate me on my furnace system and all the repair options available to me. 5 stars!!

Stacie Lowe

a week ago

My technician was super! She helped me understand everything that was going on and fixed my washer drain for me...and it didn't cost a small fortune either. I'll definitely request her for any future needs.

Tammy Lachmayer

2 months ago

Extremely nice and professional. Dillon and the camera man were extremely honest and informative. I have now switched my plumbing issues from Benjamin Franklin to Peterman Brothers.
Thank you Dillon for all your help

Alora Glaze

3 weeks ago

Estimate was provided same-day by Lucas - not only was he very knowledgeable about the systems and installation process, he was also extremely personable and gave us a fantastic first impression of the Peterman Brothers company.They were able to come out the very next day to install a gas tankless hot water heater to replace our busted 50 gal tank.Our install team, lead by Josh Taeger with Gavin Butler, and Rylee Hood did an exceptional job. They treated our home like it was their own and worked with us through little kiddos and dogs interrupting/being in the way. They also went above and beyond to install an additional piece for a sink upstairs to add further value to the “hot water” system.They all were incredibly kind and took the time to chat with us while still getting the install done efficiently and beautifully. By the time they wrapped up, we had a great explanation of things and felt confident with the product and the install.We are so stoked for this huge upgrade for our home and we are going into it with solid peace of mind knowing we have techs like Josh, Gavin, and Rylee to call upon should we need assistance. Also, can’t be their Protection Club!Highly recommend and so very glad we moved forward with this company.Thanks, team!

Frances Haas

4 months ago

The service that Peterman Brothers provides is excellent. Their quotes are fair market value and the techs are extremely knowledgeable and professional. Stailey was my tech and inspected/serviced my HVAC system. He was very communicative throughout the entire process and extremely personable. 10/10 would recommend.

Mindy Meyers

2 months ago

Tristen and Luke were very good and efficient. Great team! They were good with my very curious 5 yo and 1yo around and asking questions. I liked that they showed me the before and after photos! We will definitely be calling Peterman Brothers the next time we need it done or anything they service.

Lauren Adams

2 days ago

Candace was great to work with. I am a curious person by nature and always wanting to learn more. She answered ALL of my questions...as I had plenty! She was professional, thorough, and friendly. Thank you!

Cathy Meyer

6 days ago

Our heat pump died (it was old & beyond worth repairing) and they were able to get a new system installed the next day for a very reasonable price. Install guys were professional, quick, & clean.

JANET AHRENS

3 days ago

Service Tech Joziya was prompt and courteous, he identified that unit was low in refrigerant due to a leak in system, repaired leak and added required refrigerant. Tested system after and determined it was now performing correctly. He also cleaned outside unit which had become obstructed with pollen and cottonwood airborne seeds. Notified me of estimate and when job was done as I was at a different location. Service was/is much appreciated. Thank You again. Roger Ahrens

Alison Penepacker

a day ago

Michael was just here doing a plumbing system check, and he was very professional. He was also great with my dog who is an old curmudgeon! Would recommend his services!

Theresa Harpold

2 weeks ago

??????This is a six star rating. This young man from Peterman Brothers came to our house to valuated the pump grinder. This pump grinder was installed in 2021 and it has been running constantly ever since. Which caused to burn out the pump grinder. Upon inspection Jonas Jackson and crew?from Peterman Brothers told use that it was not installed properly. They were prompt and followed through to install grinder properly. I highly recommend Peterman Brothers.

Melissa Bostic

a month ago

After talking with people I thought for sure I was going to need a new septic system. I couldn’t run my washer or dishwasher without water coming up in my garage drain. Blake Edwards first tan the snake in the garage drain, it didn’t fix the problem so he went to the kitchen drain and ran the snake. It took 2 different snakes and problem was resolved. Thank goodness for his efforts! That man deserves a raise.

George Scott

3 days ago

Highly recommend we used them for new heat and air in our home they were super helpful with everything from financing to what we should get to help even out the air temperatures in our house. They did not come in and try to upsell us a bunch of stuff we didn’t need only what we in inquiring about we did do some add ons of our choice. The sales guy we had absolutely professional and helpful with my million questions lol and once it was all said and done and we figured out what we we’re going to get they were out the next day getting it installed the next day guarantee install is legit and they mean it once I gave the final ok they were out the next morning getting it installed. And 6 months later now they came out to check everything as part of the maintenance plan . So yes I would highly recommend peterman brothers to anyone they’ve been nothing but pleasant to work with .

Deb Wilson

a month ago

Clay Sichting was professional and knowledgeable. He answered our questions, provided some DYI help and prepared and explained clear work estimates and options. The repairs he did were completed efficiently and when he was done, he cleaned up and you couldn't tell he had been here...well except that it was fixed!

Bradley Umphress

2 months ago

This group is very straight forward and easy to work with. I highly recommend them to anyone. They have helped with HVAC and plumbing repairs for us on a few occasions now and they truly are great to work with.

Chrissy Teo

2 months ago

Blaine was absolutely amazing. He was very friendly came in and got right to work, all while keeping me in the loop. I would prefer Blaine to come out every time to work on our system.

Glenn Barb

2 months ago

James and Will did an excellent job replacing a leaking shower fixture and installing water shutoff valves. They also gave sound advise on a sump pump problem I recently experienced. James checked all sinks, toilets, washer, tubs and showers for any problems. Highly recommended!

Deanna Bailey

2 months ago

Steve was on time, explained things so I could understand, and friendly. He was realistic about the potential causes and what may need to be done in the future. I hate have plumbing issues in my old house, but he made it pleasant and easy. Thanks, Steve!

Kristi Chambliss

2 months ago

Antonio came out and he was awesome. So friendly and professional and he immediately put me at ease. He was thorough and answered all of my questions. I highly recommend Antonio!

Manali Jadawala

2 months ago

Payton provided exceptional service for my HVAC system. From the moment she arrived, she was professional, friendly, and knowledgeable. She took the time to explain what she was doing and answer any questions I had, which I really appreciated.She had a great attitude and a genuine passion for her work. She clearly takes pride in her job and cares about providing excellent service to her customers. She even gave me some helpful tips for maintaining my HVAC system in between visits.I highly recommend her for anyone looking for HVAC maintenance!

Julie Dietz

a month ago

Highly recommend. Nicole answered all our questions and was extremely professional and knowledgeable. The staff went above and beyond keeping us informed on arrival times, pricing etc. The job was handled quickly and pricing was very reasonable.
Very impressed.

Joe Gliem

2 weeks ago

Steve Hoffman did an excellent job flushing my tankless water heater. He was professional, knowledgeable, efficient, neat and clean, and courteous. One of the best technicians I have had.

Bonnie Ellinger

4 weeks ago

Had a drain clean out and then a pipe leak same day. Both techs were great. Great service and 2 positive experiences in less than 8 hours.

Leman Russ

6 days ago

Michael Ashburn was absolutely the best. Very kind and personable. Did his job exceptionally well!! Look forward to working with him in the future.

Dillon Etter

2 months ago

Carson did a great job with our tune up and diagnosing a problem with our unit. He was very thorough and explained everything well. I will definitely be requesting him for future service calls!

Olivia Scott

2 months ago

Peterman Brothers is a company others should learn from. Their customer service is fantastic. They never disappoint and are extremely reliable. It’s hard to find a quality company as consistent as Peterman Brothers.

Jennifer Fox

4 months ago

Nothing but bad service - and we even had a maintenance contract with them! Sewage pump alarmed leaving our elderly, handicapped parents without toilets. We were told it would be 4 days until someone could look at it. FOUR DAYS! Elderly people with limited mobility cannot wait 4 days for service. We called Carter's Plumbing and they came out immediately to help. We will be canceling our maintenance plan with Peterman Brothers.

Courtney G

3 months ago

We suspected we had a gas leak. We used the online scheduling tool on the website at 10pm. By 7:30 the next morning we got a call for someone to come out. Our technician was friendly, professional, on time, and took care of the problem the same day. Turns out we did have a gas leak and we very much appreciate the prompt service. We will definitely be using Peterman Brothers for future needs.

Ryan G

2 months ago

Peterman has always provided us with prompt and professional service for almost 5 years. They do the job right and provide feedback on what causes issues, how to provide proper maintenance, and next steps for fixes. I’ve never been pushed or pressured to do anything; they always give me the option to make the choice on my own.

Tiffany Taylor

2 months ago

I saw online a service we were recommended to get (from a different company - we were getting a 2nd opinion) and it was on sale for $85. First, when I contacted Peterman Bros to make the appointment, the woman told me she had no idea how much it was because they don't keep the price list in the office. ??? I figured I could just talk with the tech when he came out. He comes out and literally does not look at anything at all but quoted us $4000.00 which included digging up from near the house out 25 feet, etc etc.... So I had a friend come out, who does not even work in this field, and he easily located the tank! It was not in the direction Petermans was going to dig! They had already told me they would have to quote more if they didn't get to it! I'm SURE a professional should have a pretty good idea where a tank might be. It was easy to find, we dug down, got the lid off, and can now have a different company come take care of things! They know when they show up if someone has no clue and they take advantage of that. My friend found it and helped us dig and saved us so much! Don't trust these guys!

Jessica Lynch

a month ago

The guys that come out bi yearly are always so kind and courteous. They explain all that they are doing…even dumb it down so I can understand. Price is reasonable and services are provided in a timely manner.

Stuart Morris

3 months ago

I have had really good experiences with Peterman. They are quick and professional, as well as knowledgeable about their products. They provide clear explanations about what’s happening and the options to resolve the issues I have.

Shellie Lynette

2 months ago

Micheal and Austin did a great job. Very professional, gave me lots of options and even offered to take out the trash. Thanks so much for prompt and same day service!

Jacob Coy

a month ago

The two techs that we're sent out were extremely professional. Fixed my furnace and installed thermostat with ease. They explained everything in a way I could follow

Daniel Puglisi

2 months ago

Dakota checked out the whole furnace and made sure it was running well, and was very enjoyable to chat with while it worked. I’d recommend him to anyone considering Peterman Brothers services.

Judy Garrett

3 weeks ago

Mark Louzon was our repair person. He was great, very personable, professional and respectful. He explained everything he was doing and why and readily answered any questions we had.

Hannah Jones

2 months ago

Payton Tarr was incredibly personable and kept us in the loop throughout the process of running maintenance checks on our system. Ended up telling us about a way to protect our new furnace that we didn't even know about and had what we needed to do it right away. All the while, she was kind and friendly to our dogs and put them at ease as she passed through the house. 100% love the quality people Peterman Bros hires and hope to see Payton again!

Dustin Major

2 months ago

Antonio Agresta came out to our home with less than 24 hours notice. He diagnosed and solved our issue with absolute ease and got our furnace up and running again. He was extremely knowledgeable about HVAC in general and was able to not only fix our problems but save us money. This was my first experience with Peterman Brothers but it will not be my last! Thank you Peterman Brothers and thank you Antonio!

D Nice

a month ago

So, I had Peterman brothers repair my sewer line they quoted me over 12,000 I thought that was very expensive but the appraiser told me since I had a large tree in my yard they would have to go around or cut the tree down and cut the bush down in front of my house So I said go-ahead. They came out a few days later did the job but never cut the tree down or they never went around the tree but still charged over 12,000 dollars and they said they would come back out for videos to give to the city so they can fix there part of the sewer they never came back out and they left a big pile of dirt in my yard So I called told them what was going on. The said they would call me back they never called back...very expensive and poor values

matthew shores

a month ago

Our technician Jason was exceptional he went well out of his way to make sure I was completely satisfied before he finished. The work was neat and professionally done. I would use this company again.

Josh Guidone

a month ago

As far as the company goes with communication and actually scheduling customers, they are the worst I’ve ever dealt with. It took over a month of phone calls back and forth to get them to actually get me on the schedule and come out and repair my slab leak. So I went a month without water all because they wouldn’t put me on the schedule, or they would never call me back and I’d end up waiting days, inevitably calling them back myself. But the only reason I choose to give the company 3 stars is because of their service techs. Mike Z. and Sam C. Completely saved the companies reputation in my opinion. They were phenomenal. Extremely easy to work with, understanding, reliable, and professional. The company needs more men like them and then maybe they would be worth making a phone call to.

Emily Aquila

a month ago

Overall we had a great experience with Peterman Brothers. They came out and provided a quote and followed up with a great discount.When we scheduled the insulation of the HVAC unit, they didn’t mention needing to walk our duct work. But they made it happen the night before so our scheduled date of installation could still happen. Really appreciated that!Rafael and Keavyn were great at the installation. They kept their area clean, respected our home and kept us in the loop. Very happy with the customer service, the professionalism, and of course our new HVAC. Thank you!

Rachel Hunnicutt

3 weeks ago

Spencer, the tech that came to my home, was excellent! He was friendly, professional, and knowledgeable. He explained everything well and was very thorough. Thank you!

Kim Huff

a week ago

I had my A/C unit installed just barely a year ago and called to have it serviced today and was told they no longer work on mobile homes. I paid them for a service and they are no longer going to honor that. Now I have to pay someone to come look at it. I definitely will not be recommending them to anyone else ever again.

Mary Pacifico

4 months ago

We had a leaky tub faucet, Steve Hoffman was the plumber that showed up. He was very personable and answered the many questions we had, even if they had nothing to do with the leaky faucet. We are very satisfied with the job he did.

Todd Taber

4 months ago

Peterman Bros. did work at my neighbor’s house. They left an enormous pile of dirt in my yard and hit the road. The huge pile of dirt is covering a storm drain, so my property risks being flooded during the next heavy rain. I called Peterman Brothers about the issue, and was told someone would be in contact with me. That never happened. Really disrespectful. My advice is to skip Peterman Brothers and find an HVAC/plumbing company that actually respects property and understands basic concepts of irrigation, not Peterman Brothers. I’m also filing a report with the Better Business Bureau about this. EDIT: a week later and I’ve never heard a word from Peterman, though they’ve responded to (positive) reviews left in that time. Joke of a company, I truly question their professionalism, customer service, and know-how.

Dorie Timan

2 months ago

Reid and Josh were amazing! Both were super knowledgeable and friendly. They replaced my water heater and garbage disposal and explained everything while they did too! We'll be calling them in a few months for more work!

Duncan Jolley

2 months ago

I’ve used Peterman for awhile now and the service they offer has been incredible! They are consistent and always explain things well. I will continue to go through them!

Chris Strykowski

a month ago

Peterman is always fantastic for us. Highly recommend! Today's tech - Brad Groves - was courteous, professional and took the time to be incredibly personal as well. I would gladly have him back to service our HVAC!

Mary Meyerhoff

a month ago

Wonderful experience which lead me to become a member. My technician was very polite and listened to my issues. Highly, highly recommended Peterman brothers for every and any service they perform.

Tom White

2 weeks ago

Reid Billieu was fantastic! Easily identified the issue with my water heater and even drove to broad ripple to get the part for me. All of that for an affordable and fair price. I’ll definitely be utilizing PetermanBrothers for all my heating, cooling, plumbing, and electrical needs.

Tracy Peterson

a month ago

Josiah was super kind and experienced. He explained what we needed to do to the furnace to make sure it's gonna run well he also gave me for the future very pleasant experience.

julie biasi

4 weeks ago

Peterman is a company I can trust. I have a service contract with them. While selling my house, they were great to work with including providing records of all of my service and upkeep of the system.

Marie Lawrence

2 months ago

Friendly, prompt, and efficient service. They shared knowledge with me so I could make the most informed decision. Charles provided amazing service. High quality service and professionalism. I will definitely remain loyal to Peterman Brothers.

Josh Williams

a month ago

I contacted Peterman Brothers when I encountered an issue with my current HVAC unit. I had the pleasure of working with Gage Jones today. Gage was extremely attentive to my needs, very thorough, and patient in informing me about the services he was performing. With each critical juncture of my repair, Gage would break down the steps he was taking so I could better understand the process of the repair. Gage informed me about my current system as well as helpful future maintenance tips to keep my system running smoothly. Gage was straightforward, honest, charismatic, and extremely hardworking. I don’t think he took much of a break all day. This experience, although a potentially costly one, was fantastic. I had full trust in my HVAC representative and the repairs he was performing. I will continue to use Peterman for this specific reason. If you decide to use this company, request Gage Jones.

Sylvia Thomas

a month ago

We were very pleased with the quality of work performed by Brandan H. in troubleshooting our electrical problem. He was persistent in his efforts to find the source of the problem and stayed until the problem was solved to his and our satisfaction. It was a pleasure to work with him!

Manik Dautta

a week ago

Brad came in to tune up the cooling system. He was very nice in describing what he was doing to help to understand. He did very good job in cleaning, checking every component and tuning up system.

Jake Brown

6 days ago

Josiah did a wonderful job. Solved an issue not even related to what I had him out for. Went above and beyond. Would highly recommend

Natalie Daniels

a week ago

Everyone is always so knowledgeable, friendly, and professional. Alex came out today and made our plumbing top shape once again. Highly recommend this company!

Mervyn Cohen

3 months ago

I complained about the amount I was charged for a simple job. Peterman replied that their pricing was transparent and provided an email to get their pricing breakdown. I asked for this. They never replied. Thus I was charged $1,493.15 for $100 parts and two and a half hours of labor!!!

larry mcwhorter

a month ago

Been calling for 3 week come and fix what u paid for, u hook water line into gardens hose, see pictures u hook new lines to old leaking copper line see pictures, u put in new electric box but don't label rooms see picture u cancel membership but don't refund u install water softener I didn't get to choose which one won't replace water shut off that's been for see pictures

spencer roberts

5 days ago

Luke and Tristen O were both very kind and professional. They did a good job and were quick yet thorough. Great crew.

Tammy Cook

a month ago

Josh showed up on a Sunday morning to fix our main drain which was clogged with roots and backing up in our basement! He was very thorough and kept going back through to make sure everything was cleared. Excellent service! Thank you so much Josh.

Kimberley Ashby

2 months ago

Hello Peterman brothers came out to my house today. I had a very bad plumbing issue so bad that his tool got stuck in my pipe outside James Padgett was so amazing and so professional and then JOHN came over with his camera and him and JOHN work together to get the tool unstuck. They did come up and tell me it was gonna cost about $5000 to dig in my ground, but they went down there and tried again and they did not give up and they were able to get the tool out and unclog my mainline, James was absolutely amazing today he was very personable. He was on top of everything and he knew exactly what he was doing and what he was talking about and I also want to say John the guy that came out with the camera. He was also amazing. He jumped right on in and worked together as a team and made things happen. I think both of them very much I am so blessed that those two gentlemen came out to my house today and save the day. I became a member today only $12 a month and I get all kinds of benefits. I suggest everybody should jump on board with Peterman brothers and become a member and request James Padgett to come and do the work because he was amazing.

Josh Williams

4 weeks ago

I just had Eric Allen come out & service our water heater. Eric was extremely professional & knowledgeable about our situation. He took the time to explain the issue and causes. I could not be happier with his service and professionalism. Thank you Eric!

Joel Aus

2 months ago

Grant came to clear a draining issue, which was completed quick. Helped out with a few other questions I had, and found a potential disaster waiting to happen with our plumbing. Scheduled that fix for the same week. Super glad he took the time to look things over.

Britney Ballard

a month ago

Ryan Harrison did amazing work for us! He even stayed late to make sure the job was done properly and in enough time for us to use our garage space! Definitely recommend him for any electrical repairs!

Brenda Delk

a month ago

Payton Tarr was the employee sent to my home to conduct my HVAC maintenance. She was very thorough, knowledgeable and went above and beyond to explain to me how a my heat pump was suppose to work and how to ck the thermostat to make sure I understood how it worked. She also did the normal ck of the furnace and outdoor unit to make sure it was working properly. During her inspection she suggested that I have a power surge connection to the motor to extend the life of the motor which made a lot of since, which she installed. I greatly appreciated her knowledge and personality.

Selena page

4 months ago

Jordy did an outstanding job taking him time to thoroughly inspect my furnace. He took the time to explain what he did and was very personable and friendly. Easy to talk to and he seemed to really enjoy his job. Thank you

Carl Froelich

a month ago

He was very professional and did a good job finding a safety hazard in our furnace. The Peterman technician was easy to talk to and to ask questions about the situation. I appreciate it. 5 stars!

Megan Padgett

4 months ago

Technician Maurice Jones came out and fixed a clogged drain in my kitchen and provided excellent service! I really appreciated the quick service and thorough communication. I would highly recommend Peterman Brothers!

Robert Grassman

a month ago

I’ve had Peterman out several times since we moved in last year for different services. I’ve always received prompt, professional, and reliable service. I intend to keep working with them in the future.

Jacob Mitchell

a month ago

Amazing experience! Nick did a great job of explaining everything and answering questions. He was also very professional and personable. 10/10 will use Peterman Brothers again.

Nathan

2 months ago

The maintenance technician was professional and courteous. He dug into the system thoroughly to find problems that had previously been missed by another company. It brought me peace of mind knowing he was taking such care to make sure thing were up and running at peak efficiency!

B C

a week ago

Incredible service from the first day of the quote. Bruce and the crew were diligent, knowledgeable,professional and communicated excellently! They finished a day early to boot!!

Jason McGivern

2 months ago

78 year old mother had a leak. In her bedroom from the upstairs bathroom which had been completely remodeled a year ago. After hearing the Peterman brothers commercials I said why don't you give them a call and see what they say? They came out Gave her estimate for $6300 wanted to tear out the new bathroom that was the issue. Which it was not. Leak detectors They came out ran some equipment over the ceiling in her bedroom found the leak. Call the local respectable plumber cut a hole in the ceiling fix the leak total costs for leak detectors and the plumber $675. Called Peterman brothers to tell him of my concern? The lady on the other line said oh well is there anything I can do for you? So I imagine she probably works for free because her customer service skills sucked. But if that's what you're gonna do to a 78 year old lady God Help you. There was no concern at all about a jacked up estimate so here's a company I would never recommend.

Jeff

2 months ago

Kyle Pattison and Jacob Rivera were fast, efficient, and incredibly friendly and knowledgeable. I truly enjoyed the experience of having my heating and air conditioning replaced. Thank you for being so awesome!

Temitope Oyewole

a week ago

Dillon was very helpful. He answered all my questions and explained them to me in ways I could understand. He also gave me options and explained the options to me.

C. Madison

a month ago

Fantastic service! Chad was knowledgeable and quickly assessed the problem. He spent time to explain what the issue and discovered another potential plumbing problem that could have been catastrophic.I highly recommend Peterman Brothers!

Ross Miller

a month ago

Ryan Harrison was absolutely great to work with. Was honest with everything and walked me through each step. Would definitely recommend to anyone and would work with him again!

Cassidy Hall

a month ago

Josiah went above and beyond to meet our needs. He was friendly, efficient, respectful, and very informative. I highly recommend his professional service!

Christopher Haggerty

3 months ago

Aaron was a terrific customer-facing technician. He gets five-out-of-five stars!Peterman overall gets three-out-of-five based on past issues we’ve experienced.

Suzanne Kucharczyk

a month ago

Plumbing maintenance. I like Peterman's maintenance program. I also like how you know who's coming to your house. Alex did a great job looking at all my different plumbing issues quoted me some solutions and was thorough
and gentlemanly.

chibi vijayan

2 months ago

This is the first time we hired peterman brothers. their Electrician Cole did a good job. he identified the problem quickly and fixed it. he also provided us with the different recommendations and service options and explained things. overall, good service.

Kelli Springsteen

2 months ago

Having Jonah come to look at our water pressure issue & discuss water softner systems was like having a family friend come over. He was professional, knowledgeable while also being personable. He never pressured me into some more expensive & really understood our family situation & recommend what he thought would be most beneficial.

Dalton Rosenberger

2 days ago

Peterman Brothers installed a new system and came out 2 weeks after to clean our ducts. Great customer service and experience, would recommend to anyone.

Ivin Flint

2 months ago

I had an outlet installed for an oven. Communication was great. Mr. Cool was professional and friendly. He walked me though other services to consider. Great experience. I’ll use Peterman Bros again

Stephanie Christ

a month ago

Steve Hoffman is very professional and knowledgeable. We were having water softener issues and he gave us good recommendations and options. We are happy customers.

phil henderson

a month ago

I had Peterman brothers install a new water heater and water softener. They arrived at the scheduled time took exactly how long they had quoted for the job. They were a little more expensive than I was hoping, but with the warranty they offered, it was a good value.

Jenny Hamblin

a month ago

Our tech, Nick Walker, was incredibly helpful and took the time to explain everything thoroughly. He quickly diagnosed and fixed the problem (broken furnace motor) and had us back in working order in no time. Highly recommend!

Ashley Grow

a month ago

Tristan O. & Luke L. Did a fantastic job cleaning our HVAC/Ducts and vents. They were professional, efficient and knowledgeable. Great work!

Sarah Christofferson

17 hours ago

Steve Hoffman was an excellent sales person and technician! He explained things thoroughly and calmly and did the work quickly!

Cheryl Pierson

2 months ago

Professional, knowledgeable, on time, efficient, & friendly.
James explained the what's, how's, & why's as he inspected & corrected. I now understand, and I'm extremely happy to have kitchen lights that finally work. Let there be light.
THANK YOU!!!

Lisa McKee

3 weeks ago

Very professional, courteous and competitively priced. Made honest recommendations and did not push me to purchase additional services. I will definitely continue to use Peterman Brothers!

Trae Brouse

a month ago

Jonah helped get our hot water working again and helped us schedule for the new water heater installation. Was a delight to work with and very informative.

Ju Jones

2 weeks ago

Kari Clendenning was AWESOME ? Responsive, reassuring and optimistic!!! Really efficient and completes the job in a timely manner!!! I will always request her for service and Grant for drains!

Steven Meyer

2 months ago

I was given a very large window of when to expect my electrician like anywhere from 12:00 pm to 5:00 pm. After waiting all day and calling several times my electrician showed up at 9:20 pm. The electrician was unable to provide the service I wanted, an estimate to upgrade my panel and left after just taking some photos and hearing what I wanted. Complete waste of my day and no progress to show for it.

Lindsay Muller

a month ago

Professional, knowledgeable, and efficient. Reid did a wonderful job, and we will definitely being calling him again for any other plumbing needs.

Elizabeth Hibbler

a month ago

Michael Ashburn is a great technician. Very friendly. Explained everything he was doing very well. We will use Peterman Brothers again.

Emily Perez

2 weeks ago

Brandon at Peterman fixed my clogged kitchen sink. He was very professional and did a great job. I would definitely call Peterman again!

SKC2931

a month ago

Bradley and Matt were right on time to install my new A/C and heating units. They were very professional and Bradley went over everything with me explaining how it all works. Would highly recommend!

Adam Marschinke

a month ago

I needed a few outlets added. Jason was polite, courteous and on time. The work looks good and all the mess was cleaned up before he left. I will definitely call them again.

Michael Lee

a month ago

Fixed water leak to dishwasher and did plumbing inspection. They also installed new air conditioning and furnace. Everyone has been very nice and technicians are very knowledgeable.

Marcell Watson

3 months ago

Had leaking furnace exhaust pipe replaced by Peterman. Today with the rain notice water leak from said pipe. Peterman got someone here within 2 hours. Oscar did a great job resolving the issue. Turns out wrong type of flashing was installed (not by Peterman, previous home owner).Oscar took pictures of the issue and spent great deal of time in the rain fixing the leak, no additional charge. Again the leak was caused by a preexisting condition. This is how build loyalty.

Elisabeth Young

2 months ago

He did an amazing job. Was respectful, kind, and explained everything thoroughly. I will definitely use Peterman brothers in the future and highly recommend them!

Arika Gaddis

6 days ago

Spencer was super friendly and professional! We had a great experience with a surprise of finding a stuffed Nemo in our furnace ? Spencer did a wonderful job!

Jered Abel

4 weeks ago

I will continue to use Peterman they were very helpful and cost effective did not try to just sale me stuff to make money. They listened to my concerns and then explained to me what was hapoung and how they would fix it.

Andrew Burr

a month ago

I always get great service with Peterman. I know whoever they send out will be professional, courteous, and trustworthy. Obviously a great culture they have built.

Melissa Hawkins

2 months ago

Josiah was friendly, professional, knowledgeable and explained in detail what he was doing and provided us all the available options to make the best decision for our family.

Jeremy Gurto

2 months ago

Maurice Jones arrived for a routine plumbing inspection and was friendly, personable and knowledgeable. All of my questions were answered honestly and thoroughly.

Dean Heistand

a month ago

They Care about their employees & their clients. They are top of the line!
Kari C. did the plumbing work at my home & did an excellent job.
Thanks again Kari!!! Dean Heistand

Chris Robbins

a month ago

Dalton was professional, informative and friendly. He did a great job with our system maintenance and made good recommendations.

Steven Dunbar

a day ago

Plumbing Maintenance Check Up.Great service took time to check all pipes to ensure no leaks checked water heater & water softener. Recommend getting membership to keep up on maintenance needs.

Inman Jarrett

3 months ago

I called these yahoos on 2.8.23 to schedule service for 2.9.23. Told them the exact problem, kitchen sink is backed up and not draining and the disposal needs replaced. Yahoo #1 shows up today on 2.9.23 trying to up sell me in a new faucet, new sink basin, didn’t replace the garbage disposal and get this! The dummy didn’t even bring tools with him to unclog the sink. Took off about 10 minutes later and said someone will be out at 8 am on 2.10.23. Customer service was useless. $20 bucks says the job won’t be completed on 2.10.23

Allen Archibald, Jr (Allen A.)

2 months ago

Zach was an excellent technician. He explained everything and he took the time to make sure things were left as he found them. Please send him again ?

shawn wood

a month ago

Peterman has been a blast to get to know and have done a great job with me. Every time they come to service or repair, I have faith that they are there to go above and beyond to treat you right. Thank you for taking care of me.

Heather Lockhard

3 weeks ago

Jerrod was very friendly. And patient since I was running about 15mins late meeting him at the house. He was able to locate the problem and had it fixed in about 30mins.

Angie Buday

4 weeks ago

Josh Decker was extremely helpful, efficient and professional. We had a clogged sewer line and had a hard time determining where the clog was. Needless to say it was a stressful situation but Josh came through. We appreciate his hard work and determination.

Lori Hoover

2 months ago

I am very pleased with the service , knowledge and expertise of Ricky Bray, my technician with Peterman Brothers. He is a great communicator and explained options available for repairs that I needed.

Kathleen Gormal

4 months ago

Carson was top notch last night and took care of all of our heating checks. He made recommendations but did not pressure us which is what I expect. He was sincere and knowledgeable as well as gracious and kind. I appreciate it!!

ke met

3 months ago

I had my heating and ac installed by Peterman's and they did a really awesome job. The tech, Cody,that was sent to my house is so knowledgeable and polite that I will request that he comes eeverytime even if there is a wait. He is very through

Sharon McCaslin

2 weeks ago

Service tech inspected our plumbing yesterday. He was very kind, respectful, informative and explained everything he found that needed attention in detail.

Collin Craft

5 months ago

It's unfortunate to be writing this review. 2 techs came to my house to assess my furnace for a tune up. After being told to turn off my heat explaining that it is unsafe as the heat exchanger looked faulty I approved the repairs they recommended for a new heat exchanger and blower. They indicated these parts were on back order and would be ready for installation in mid December. I gave verbal approval for both and in good faith expected them to get the process rolling.4 weeks go by in the cold with a space heater in the house...I finally call for a status update and personally even texted one of the reps. No response... I was informed by the office my ticket was still open, no parts had been ordered, and no docusign was ever sent to me to approve the repairs via email.If I wouldn't have called I would have just been sitting through winter. I am not sure where the fall through in the process came, but the lack of professionalism, communication, and concern for a good paying customer lead to exceptional unsatisfactory working with this company.

James Feichtner

a month ago

Brayden did an excellent job and was very informative when answering all my questions. He went above and beyond in diagnosing the issue. Will be using his services in the future.

Ashley Lockwood

6 days ago

Had a cooling system check done. Technician arrived on time and was very friendly. Best business I've used for HVAC needs.

ralph smith

5 days ago

They were very friendly and professional. Completed the maintenance work and cleaned up afterwards. I would recommend Stailey and Brandon highly.

Brian Hamblin

a month ago

Brandon H with Peterman Brothers was amazing! We thought we had an electrical switch over heating and we had a 3 way switch that wasn't working correctly. Brandon did a complete diagnostics on the electrical system. Discovered what was overheating, replaced the 3-way switch and did this on the same day that I called in.

Jeffrey Boester

2 weeks ago

Technician performed plumbing survey and flushed tankless water heater. He was friendly, knowledgeable, thorough, efficient, and professional. Overall excellent experience.

Alex Crews

2 weeks ago

We've had Marquis out for HVAC maintenance and Cody out for some plumbing work and both gentleman have been extremely professional and knowledgeable.

Sachin Bhat

5 months ago

I called to get my basement drain unclogged and the lady who was taking information was asking question has nothing to do with the job I was calling about. I gave her all the information she needed to get This job done such as my name, billing address, location of the issue where the service is needed and the problem that I was having then she was insisting on knowing How many rental we own? I kindly told her I am not comfortable on sharing that info which is unrelated but she was going back to that question relentlessly ignoring my request. What does it has to do with unclogging a basement drain? Very rude and unprofessional oh and Nosy. Will not recommend this company.

Paula C

2 weeks ago

The service people are always very knowledgeable and personable. We had Marquis come today and he was polite, friendly and knowledgeable.

Diego Estrada

a month ago

Jeff M. and Riley H. were very professional and friendly. From the moment they arrived they were very optimistic. They also answered all my questions about the installation and the products they installed. They explained to me why what they were doing was different from what I was told . They always had a plan B.
5 of 5.

Adam Darrah

a month ago

Our AC system was struggling to keep up with warm weather. It turned out to be a problem with the original installation. Evan immediately diagnosed the problem and got to work fixing the system, which took several hours. My family is grateful for his work as we head into the hot summer months!

Michael Maiyer

a month ago

Lucas was very friendly and professional, explaining everything he was going to do in advance and then informing me of his maintenance check findings.

Sandy Sterling

2 weeks ago

Stailey Howson and Brandon Johnson came out today to install a condensate pump on my furnace. Excellent customer service as always! I understand Brandon is in Top Tech. He will be great. Stailey is my go to technician. Thanks guys.

Matthew Wilson

4 months ago

Absolute worst experience I’ve ever had with an HVAC company. These guys sent some young kid out here, my emergency heat worked when he got here, and when he left, I didn’t have any heat at whatsoever. And it was on a day just a few weeks ago early 2023 when the negative windchill was 25 below. I have 2 babies in my home and this tech didn’t even ask if we would be ok. I ended up having to call a local company to come that same day. I’m out an extra 600$ because of these guys.

Linda Hughett

2 months ago

Kevin was very personable and I
really enjoyed talking to him. He explained everything he would be doing. He was awesome and did a job.

Terry Tillett

2 months ago

Avery and Phillip were on time, did everything professionally in a very small space, were tidy during the installation, answered all our questions. Great price and friendly service.

Kristalynn

a month ago

Kari was amazing!!!!! She did a great job fixing our immediate problem and set me up with options for issues we need addressed in the future! A+++!!!!

Anthony D

2 months ago

Tristen O., Luke, and Ben were all great! They came out for a dryer duct cleaning and we’re very professional, informative, and efficient. Thank you!

K Zettel

a month ago

Peterman did a great job of looking over my HVAC system and making sure the A/C is ready for the season. The technician was professional, polite, and knew what he was doing.

Britney Manuel

2 months ago

The technician Antonio was the best person in customer service that I've ever experienced. He was super thorough in everything he did he answered every question we had and was overall just a great person to conversate with . Thank you we appreciated it.

Sharon Baumer

a month ago

Michael was very professional in not only providing a great drain cleaning but also in his interaction with my family.

Shyanne Prohl

2 weeks ago

Lucas was great! Our cats share a name and that's really cool! Very friendly guy! Thank you so much!

Joan Moon

a month ago

Peterman prepared my A/C for the summer. A surge protector was also installed. The unit was throughly cleaned of leaves and debris. The tech also took pictures of my A/C and furnace and explained the readings from the various parts of the system. It was the best unit maintenance I have ever had done on my HVAC systems.

Robert Gobetz

3 weeks ago

jonah was knowledgeable about the water heater in need of repair; ordered a part and will complete the job later this week. a great experience!

ally bishop

a month ago

Have been super pleased with their work. They replaced our main line, water heater, repairs of HVAC and a leak. Always professional and patient. Transparency in pricing. Will give options but never have pressured me with upselling tactics.

FLZ

3 weeks ago

Patrick came over to perform a diagnostic check of our system. Awesome professional ethics, customer service and very thorough.

keegan york

a month ago

Max denney showed up, was very respectful. Listened to all my concerns and explained my Options and giving me suggestions. Highly recommend and would like to have him as our preferred tech

Eleanor Malinoski

a month ago

Austin and Keylin were friendly, professional and knowledgeable about the process and talked me through the different stages. They also took time to let me know when they would be doing something that might be loud or upsetting to my younger child.

Dale Tomasch

a month ago

Brandon came out and was extremely friendly and kind, diagnosed the issues we had going on and set us up with an appointment extremely fast! 10/10 am extremely happy with brandons service and demeanor

Krystina Trimble

a month ago

Our upstairs bathroom was constantly backing up and Peterman was able to unclog it and then double check there’ were no issues with our sewer line too. James did a great job!!

Cindy

a month ago

Keylin, Matt, and Will went the extra mile to clean out my challenging dryer vent. They were super polite, professional and courteous! Couldn’t ask for better service!

Louis Phillips

3 months ago

Wonderful response to a minor installation problem. They took care of it completely, and went beyond our expectations. Recommended very highly for HVAC work of any kind.

Ken

4 weeks ago

Spencer was really patient with my dogs while doing maintenance on mu system. He also provided helpful advice on what to watch out for in the future.

Aaron Barnum

3 weeks ago

The technician was polite and friendly. It was a preventative maintenance, and he cleaned the AC unit and provided before and after pics to show the work he completed.

Scott A

2 months ago

Shawn V, Layne P, and all the crews did a great job with a difficult underground plumbing repair. Everyone was friendly, professional, and efficient. I would use Peterman Brothers for future projects.

Rachel

a month ago

Matthew and Keylin were professional, kind, and flexible working around our family. Appreciated the updates and information as they worked through the house.

Gary Strakis

a month ago

Wow again! Grant was outstanding. Immediately identified the issue and proposed a solution. Afterwards he stayed with me to thoroughly inspect and confirm that my plumbing was working. Thank you Grant!

Amish Cowboy

a month ago

Alex Ayers and Zach Rahtz were great. Professional and knowledgeable. Would have them out again for the same situation again if it arises.

Sherry Belden

a month ago

Alex was a great guy. He was very professional and knowledgeable about what was going on with my drains. Thank you Alex for a wonderful job. Sherry Belden

Peggy Willem

a month ago

My technician, Jaden was outstanding.He explained everything in detail, listened to my concerns and was polite,personable and professional.I highly recommend Peterman BrothersThanks Jaden and Peterman Brothers!

Thomas Hostetler

2 months ago

The Peterman brothers crew that assisted us today were helpful and professional. They were quick getting to the root of the problem, but weren’t pushy with costly solutions! I will recommend them to friends and family and use them again!

Dylan Kleemann

4 weeks ago

They came out on two separate visits and did not have the proper tools either time. They still charged full price and were unable to scope the sewer lines as we agreed. Very frustrating company to work with.

Kindaine

a month ago

Nicole was lovely. Was overall very friendly, and tried her best to help resolve my plumbing issues.

Birgit Witcher

6 days ago

Dillon the technician was very professional which I have not seen in a while. He went well beyond his duty
I really recommend Peterman brothers

Beth Crum

a week ago

Brooke & Jon were very helpful and professional. They were more thorough than previous technicians and I appreciate that.

David Cross

a month ago

He was very professional and he made sure I understood everything he was telling me he was nice and polite I believe he's a good asset to your company

Roger Caudill

a week ago

Peyton did a heating and cooling inspection, contacted Scott that has given me some good quotes for the different units they have for replacement.

Samantha McArver

2 months ago

They arrived quickly, same day. Their technician, Michael, was kind, professional, and did his job well. Very pleased with them.

Larry Bartosz

a month ago

Jerrod was extremely knowledgeable & pleasant to work with. We have ordered the work & look forward to the install.

Jayme Phillips

2 weeks ago

Excellent customer service. Both Austin and Chance explained each step as they went. We would highly recommend them again.

Boaz

2 months ago

Ricky Bray fixed an issue with the piping to my water heater. He was very professional and respectful of my home. Would definitely recommend him and Peterman Brothers in the future!

Brian Wentz

a month ago

I’m on their service plan for my geothermal unit. They performed system checks and shared the information with me as they went. Tech was in training, but knowledgeable, professional, and friendly.

Jason Collins

2 weeks ago

I had a great experience with Brandon today. He was very thorough and patient with me.

Stan Martin

2 months ago

Our service person was thorough and took time to explain our problem. Steve Hoffman explained the options to remedy the leak and gave us options to move forward with an estimate.

Cara Hamblin

a month ago

Brandon H was our tech. He was on time, friendly, professional and explained everything he was doing. We will definitely be calling Peterman for our future needs.

Derinda Vessely

a month ago

Both of the men were very knowledgeable and through in their assessment of what needed done. I felt the price was high but needed the work done and went ahead with it.

Amy Moore

3 weeks ago

They are very thorough! Good about explaining everything they do and provide before and after pictures. Very kind and courteous!

Vida Smith

2 months ago

Austin was amazing he was here early took his time gave me some tips made some adjustments was very polite and professional. He also respected my time working from home.

Ninna Thacker

a month ago

Spencer was very friendly and professional. Very knowledgeable in his explanations of everything. Was also very well liked by my older cat Raja.

Maria

a month ago

Very courteous, polite and explained everything every step of the way. Clay covered his work shoes every time he entered the house. Highly recommended.

Robert Cicolani

3 months ago

Technician was pleasant, friendly and thorough. Kept us informed and efficiently completed his tasks. As always, a pleasure working with Peterman Brothers personnel.

Noah Ford-burdine

a month ago

Brandon and Erin were professional, quick, and kept me involved while working in my aunts home and answered every question i had about her new system.

Amber Sterling

6 months ago

I had a wonderful experience with the maintenance call today for our new house. The gentleman were kind, professional and helpful. Our new house has an older unit that will need replaced in a few years, so they focused on preventative maintenance to ensure the longest life for our unit while we save for a new one. I’ve been a platinum member for years and it has been a lifesaver!

Le Gall

2 months ago

We have used Peterman Brothers on several occasions. Each time has been a great experience! Professional, personable and knowledgeable. Thank you!

David Dyer

6 months ago

I am not one to complain but I had service today to replace a kitchen faucet. The work took 30 min and no supplies were needed as I had the faucet already purchased. I was charged $760. I understand the technician’s experience and tools have a value. My technician was great, I have no complaints there. But $1500/hr seems a little steep. I would have declined the service but had no working sink for a week awaiting my appointment. I just needed the work done at that point…. I could be wrong and maybe that’s the going rate right now, but I was a little astonished. If it is the going rate then I would recommend Petermans but if not, we’ll you know….

Julie Lindsey

5 months ago

I needed to replace my garbage disposal. Reed with Peterman Brothers was able to quickly and flawlessly install my new system. He was professional, efficient, knowledgeable, and answered all of my questions. I highly recommend this company and if you have plumbing issues, I highly suggest requesting Reed.

Timothy Bragg

a month ago

The technician was really nice and very professional. He took his time to work on my system and answer all my questions.

Teresa Yelinek

2 months ago

Hesli was who worked on our system. He was knowledgeable and offered several options to us. There was no pressure and in the end we are meeting with someone to replace our 22 year old system.

Trent

6 days ago

Both Jon and Aaron were fantastic. Super friendly and knowledgeable about their practice.

Kelleen Robertson

5 months ago

My service tech Cody really needs a extra bonus. He knows his profession. He came out day 1 and stayed until he found the problem and that took 2 hours. Then he returned day 2 to do what he thought was a 5 hour job, was really 8. He didn't complain, very professional, down to earth, explained everything step by step, and made sure I understood everything taking place. If I could request him for any of my services needed he would be my guy. Thank you Cody.

Mark Sheidler

a month ago

Marquis did a great all-around job of letting me know what to expect for the service, getting it done properly, and showing me the results of his work.

Jacob Barnes

2 months ago

Great company! Have used for years across multiple properties and highly recommend. Always professional and educated on any questions I might have.

Stephanie Kroot

5 months ago

We have a service contract with Peterman Brothers for our air conditioner and furnace that they installed a couple of years ago. Twice now when they have come out to do a routine Spring or Fall inspection, they have broke them. The technician came out yesterday, did his inspection, said everything was great, and this morning we woke up to a 60° house with the furnace not working. I called them and they said they can’t come out until Wednesday, after speaking with the supervisor, she says Tuesday. Isn’t it a bit suspicious that not once but two times this has happened?

Amberlee Temple

5 months ago

I have a 2-year-old furnace that still has a warranty with Peterman Brothers. It was -9 degrees outside without the wind chill. I called Peterman on 12-23-2022 and told them it was 50 degrees in my house with two small children. They told me that they could have someone out on 12/29/2022, almost a week later. I expected better service with their ‘24 hours guarantee’ and my warranty through them. My kids were freezing and shivering while we scrambled to get them warm.

Madiyeh Butt

7 months ago

Kari did a phenomenal job! She was on time, professional, diagnosed the issue immediately and made sure to explain all the steps needed to fix our issue. She was thorough and hardworking. Because of her, I joined their membership plan. Also, their customer service is top notch!

Sarah Reyes

5 months ago

Evan and Nick brought me to tears and they were happy tears. They were so professional and respectful! They were able to have my heart up and running with in a few hours were other companies told me it would be days. Thank God it was completed right before tomorrows storm!! I can’t thank them enough !

Ryan Berry

4 weeks ago

Carson was fantastic. He was polite, knowledgeable, and ensured the job was done correctly before leaving.

Seth Peckinpaugh

5 months ago

Water heater went out, they came out and looked at it and found out the Honeywell Thermostat wasn’t working. They said they would order the parts for it since it was under warranty and then would come out when it came it. A part came in, so they came out a day later then they said they would. When they got here, it wasn’t the correct part. So then we had to wait even more days without hot water….now we are 10 days without hot water. When they finally fixed it, the repair man dented our water heater. We complained about it and they said there was nothing they could do since it technically still worked, this was after waiting for two more weeks while they did research. So we paid them to take forever to replace the part and to dent our water heater. Don’t use this shady business!Update:The part they installed has went out again now. We called them and they don’t know when they can make it out, they said when they do it will be another $85 when it was the same problem they didn’t fix the first time. I have family coming from out of town that I will now have to cancel for Xmas. I emailed the “Owner” a week ago and never heard back. The customer experience person that handles complaints is on maternity leave and won’t be back until March. So now I sit with no hot water, $600 less money, and a dented water heater that doesn’t work. I don’t see how this company stay in business

Sara Homburg

2 months ago

Michael was an amazing technician. He took the time to talk through the issue with me and offer multiple solutions. Very grateful!

Mark Coleman

5 months ago

The Technician was very professional, knowledgeable and used equipment dedicated to perform customer satisfaction work, for issue outlined in complaint. The Technician also suggested preventive maintenance information to prevent issues happening in future. I would recommend Peterman Service for any Installation and Cleaning and Unclogging Issues.

Cheryl Hizer

a month ago

Candace was prompt and professional. She informed me about the status of my system without being pushing. All communication prior to her arrival was thorough and punctual.

Mike Chance

3 months ago

Cody did an excellent job on the repair. Quickly and efficiently. My only complaint is how long I had to wait for a repair to be scheduled.

Mark Pumphrey

8 months ago

Back in June of 22 we had our Heating and AC replaced, from the sales person to Oct of 22 when they cleaned our ducts, this company has been nothing but professional and completely customer service driven. They were upfront with all of their pricing and I never felt pressured to take a service and or a product. They gave me option and even after the Logan and David finished my duct cleaning they were just talking to me about some of the stuff they did and that's when I found out they offered duct cleaning on the dryer vent. They have already been here most of the day but said it would be no problem if I wanted them to clean that as well. I asked them if they were sure and they said no problem. It was a great experience with this company and look forward to having a long relationship with them. Thanks again for the great work!

Lloyd Feduccia

a month ago

Our tech was very good. He went through everything with a fine tooth comb I know we are ready for summer

Nancy Scott

5 months ago

Really like Payton. She was very professional and explained in terms I could understand. Gave me an estimate of recommended tasks to perform on my furnace. I will request her to return when I am ready to complete these tasks.

Steven F

3 weeks ago

Our technician Nick was on time, courteous and very knowledgeable about our issues concerning our A/C unit.

Jacob Hinkle

5 months ago

Peterman and their employees went above and beyond the normal call to get us situated before an incredible snowstorm came through. Our technician was outstanding in his professionalism and workmanship and we will almost certainly be using Peterman again and again.

Michael Wagner

a month ago

Michael Anderson came and gave me a water heater installation estimate and educated me with how it works and put it into easy to understand terms. Highly recommend.

Stacey

a week ago

I am fairly conflicted on how I feel about Peterman Heating and Cooling now Peterman Brothers.I have used them multiple times over the last few years. Initially I called them as my AC was out and they came out and found that it was the capacitor. They didn't have the correct one my unit needed in stock, so the tech offered that he could wire two together that would work. If I wanted the correct part, it would cost an additional $100 dollars just to order it, plus the cost of the part.The next time I had an AC problem, I called them again and the gentleman fixed the problem and offered me to join their membership program. The pricing is fair and it includes two check ups a year. He also told me that they do not charge a $100 fee to order in parts as the previous tech had told me.Yesterday was my first check up. The gentleman they sent was very nice and said my condenser might need more coolant, but he wasn't sure they would need to send out a repair technician, he was only a maintenance technician. So today another very nice employee came and checked my unit and said yes, in fact it could use additional coolant, and he gave me the price.I was quite shocked by the price, and looked up online the typical pricing for the type of coolant that I needed and it was a third of what I was being quoted. As I don't believe everything I read online, I called another HVAC company for a quote and they about a fourth of the price per pound.So there it is. Very nice service people, super duper over priced on coolant even if you are a member of their service plan and that was with my discount :(Update: the quote was not for any equipment it was how much the coolant was per pound only.

Michael Heisserer

4 months ago

Michael did a great job. He was very helpful throughout the process. Highly recommended to use this company.

Kelli Farrington

2 months ago

Peterman is a great company to work with - specifically Max. We appreciate all the work you do to keep our home systems up and running. Thanks!

Abakada

4 months ago

Had issue with my heater and had to schedule a diagnosis for my HVAC. Nicholas was the technician that came to my home to sort out the issue. He was professional and informative of what might have caused my heater issue. Highly recommended and will surely be a repeat customer.

Courtney Dawson

6 months ago

I got a new ac and furnace on 10/21/22. I was sold on the topic of “they don’t install it within a couple of hours, they take a while to make sure everything is installed properly and working, they spent 6 months in school etc”. I spent $8,000 in cash on the new systems. They were in and out within 4 hours. I tried to turn the ac on a couple hours later and it absolutely didn’t work. I called into the office to see if someone could come out and fix it. I told them how I have children one being 4 months and another with a chronic health condition, how it was hot in the house etc. The lady I spoke with said she could get someone out in 2 days. So I’m supposed to sit in a hot house with 4 children until 2 more days. They were quick to come out and put in a whole new system but it doesn’t matter that it’s not working. To top it off, I called the Greenwood location and Ella told me to just open my windows to get air. I shouldn’t have to open my windows after spending $8,000 cash. If you pay attention they only respond back to the people that leave good reviews compared to the ones that leave the bad reviews. They don’t care about addressing consumers concerns and the wrong doings.In response to them below. I called the same day it was placed which was 10/21 a couple hours after the technicians left. I was told no one could come out until multiple days later. When someone did come out they said it was WIRED INCORRECTLY & that the wet switch was faulty so they had to come out again once the piece came in. So it sounds like the technicians that placed it was rushing. Once they came back to replace the wet switch we was then told we didn’t need it since the house is one story. When customer experience contacted me they had no clue what was going on and have no clue about when you do or don’t need a wet switch. I still have yet received any type of apology on how I was spoken to either during this whole process. The only reason as to why my issue was resolved is because I contacted the better business bureau and the attorney generals office.

Jennifer Woody

a week ago

The service is great. He fix my panel and was in and out in no time. No pay as it was warranted.

Cleda Cox

5 months ago

Scheduled an appointment. NO time given for service. Waited ALL day. Text sent at 2. Flex appointment we will call you 30 minutes before we show. 5:30 still nothing so call. That person said the same thing as the text reply. 8 pm still nothing. This is unacceptable.

Benjamin Kish

4 months ago

Very personable and knowledgeable service tech. He identified a faulty part, showed me why it wasn't working and was able to order a replacement to be installed. Very efficient in his use of time as well!

Paula Fogle

5 months ago

Great communication from scheduling to updating, including knowing the name of the service tech coming. Jon was professional, and he carefully explained what he was seeing, and made recommendations regarding our furnace. Jon was a pleasure to work with!

thetruth944

3 months ago

Spencer Wyatt did an excellent and thorough job on our HVAC maintenance. Highly impressed with his work ethic and attention to detail. We look forward to Spencer coming out and doing the next maintenance on our HVAC system.

Landon Jackson

6 months ago

They came out within a couple hours of me calling, physically showed me the issues, explained how much things would cost and why, and had us up and running before the evening. Adrian was very professional and knowledgeable, and I feel like I didn’t get scammed.

Barb Friesth

7 months ago

I had my AC service check yesterday - yes in mid-October. The technician was professional and did a nice job. I have no issue with the work. He did a nice job. My issue is with the service contract and schedulers. I have tried to get my heating system serviced in the fall, and my AC in the spring. Unfortunately the technician did the work that was assigned to him, to service the AC unit. What I needed was to have my heating system checked out. The scheduler was so helpful to schedule the heating system service in April of 2023. I pleaded to get the service checks on a more reasonable schedule that matches the seasons, however it fell on deaf ears. I asked to be escalated to a supervisor, who also defended having my AC serviced in October. I'm not happy with the schedulers and have been told I will be contacted by a customer service representative. But so far that contact has not happened. At this point I'm inclined to cancel my service contract and see if that will allow me to get on a more reasonable schedule.

Jordan Cuskaden

7 months ago

I had a great experience with Peterman Brothers. I had what felt like a million issues that needed addressed, and they were able to schedule everything in a timely manner. The professionals who came out were all very courteous, kind, knowledgeable, and efficient (Joshua Clement, Charles Garrett, Daniel Cook, and Chuck Bodies). Will absolutely be using them again.

JR Palmer (Nascarfanfest)

6 months ago

Our system was 21 years old and in need of replacement. On 11/16/22 Aaron the sales rep came to the house and was great to work work. Great information on the new furnace, new heat pump and new thermostat for our home. Install was scheduled for the next day. David and another gentleman showed up on time to remove all old equipment and install all new. Took around 6 hours and they were great to work with. Showed us out to set the thermostat and left. We have our heat set at 76 and the unit continually ran and would never reach 76 only got to 73. Had to shut system off and turn back on later in middle of night to get heat again but still would not hit 76. Contacted Peterman's on Friday 11/18/22 and they sent tech Doug out on Saturday 11/19/22. He found a heat kit strip not hooked up and said he got it working and checked heat at a vent and showed 121 degrees and that was around 9:30 am and he set thermostat again to 76. 5 hours later and it was still running and thermostat read 76 but would not shut down. I adjusted to 74 and it shut down but when temp dropped and it kicked on it kept running again after it hit 74 again. Got in contact with Peterman's once again and said they could get someone out here by Tuesday or Wednesday. I said not and asked if they was paying my electric bill so I called Aaron the sales rep and he got it set for someone to come out on Sunday 11/20/22. We will see if they get it working right this time. Hard to understand what the issue is since everything is brand new. My electric bill is going to be outrageous. This is a pain having to manually shut system down and turn back on. Got an error message last night said heat pump had been running more than 180 minutes at 3:30am.Update they came out did some calibration on the blower and thermostat and it cycled through 1 time. Temp dropped to 74 and now been running continuously again. Done called and left message for my comfort advisor again.

Mercedes Peregrine

6 months ago

The service was great! Our heat wasn’t reaching the temperature on the thermostat and our tech was able to find the problem in minutes and repair it very quick! They were friendly and willing explain the process. I am very happy with the service and they will be my go to for maintenance and repairs! Thank you!

Tack

a month ago

Brayton came out today to do a HVAC check he was very polite and knowledgeable! He explained everything in detail and cost up front ! We have always used Petermans for all are HVAC and plumbing needs. There savings program is the bestTech came out and provided excellent customer service!

Brian Hatton

a month ago

Jake from Peterman was great. He was able to troubleshoot our problem quickly and get it fixed. I would recommend!

Brad Rust

6 months ago

I am very disappointed with the Peterson Protection Club experience. They do not schedule and inspect the A/C and Furnace units timely. For example, they have tried to put me on a Sept/February rotation, with September for my A/C unit and February for my furnace; the end of the seasons rather than at the beginning of the seasons. I have complained about this twice now and have been reassured that I would be put back on a normal rotation. However, this has not happened. Every time they come for the annual inspection, they seem to find things wrong and give me estimates to repair that are double the going rate. Moreover, these repairs are typically unnecessary. I recently canceled my service and asked for a refund of the last 6 months of payments since they could not perform my Furnace inspection timely. I was told that the Customer Experience Team would get back to me but they never did. When I called to follow-up with the Customer Experience Team, the representative said it was Company Policy to not transfer calls to the Customer Experience Team. They clearly spend a lot of time and money training technicians on how to sell services and Customer service people how to stiff arm customers.

Brian Hignite

5 months ago

Over the last several years we have needed upgrades and repairs. Every person we have come across is knowledgeable, personable, and very welcoming of a 6 year old with more questions than the Dad. Peterman will always be my first call.

S S

7 months ago

I wouldn't recommend this company for any work you need done.I could go on and on how badly this company is ran. But I'll keep it short.They are not a small family owned family first company.They are a large corporation that only cares about getting your $$$$ for their way over priced work.Don't get me wrong. There are some great techs that work for them. But watch out for their management. They will tell their techs to install items even if the existing surroundings are compromised.They brag on the same day install because they want to get the item in or fixed same day so you won't be as prone to shop around for a much better deal.They get you in and lock you in to their work.

Kimberly Carter

6 months ago

After swapping out my old ‘smart’ thermostat for a Nest Learning Thermostat, it started to provide alerts that my furnace was short cycling. I have over 30 people coming over for Thanksgiving so the last thing I needed was a broken HVAC system or chilly house! I saw that the furnace had been serviced by Peterman in the past by the previous owners of my home so I called there first before searching for another business. I left a message in the evening and received a callback promptly the next morning by the most pleasant person. She asked me several questions about my issues and then found me an appt the following day! She thoroughly explained the process so that my expectations were set right away by letting me know I would received a 30 minute courtesy call before the technician headed my way but that there wouldn’t be a specific appt. window provided. I was working from home that day so that was acceptable. I received a call the following morning from the same person to confirm that I was on the schedule and a second call in the afternoon by the tech to let me know he would be there in 30 mins. The two technicians arrived on time, were friendly and covered their shoes while outside. They listened to me explain the issue and then after showing them the furnace room, they answered several questions I had about the unit and the attached humidifier. After that, I left them to it. They minimized interruptions, only stopping to ask me pertinent questions and finally, they came back up to tell me that they had identified 2-3 issues that we’re contributing to the heater short cycling and that they had fixed all of them. Peterman has a great monthly service plan you can sign up for, which I did when I made the appointment. I was delighted to learn after all of the work they did, my cost was $0.00! Top notch service from start to finish. Highly recommend!!!

Larry Smoth

2 weeks ago

Carson was very professional. Took the time to explain to me all the items he was checking. Very personable.

Cory Hawkins

3 months ago

Peterman is a one-stop shop. Plumbing, electrical, annual maintenance, or an entire install; they have the expertise. Usually prompt service and fair prices.

Tom R

4 months ago

DO NOT USE THIS COMPANY!!!! They installed a cheap garbage disposal and when it broke and still under warranty when it broke under warranty they wanted to charge 300.00 to replace the cheap garbage disposal they installed so all the equipment they install with a warranty the warranty is garbage as they want to charge out a very high fee to replace it even though it's under warranty especially after a customer spent 13,000 with this company WOULD NEVER RECOMMEND THEM TO ANYONE EVER THEY WILL DOLLAR AND DIME YOU TO DEATH FOR JUNK.

Mary Jane Wendell

a month ago

Trevor was very polite, friendly listened & explained what he was doing. Answered all questions on my level of understanding.

Arlie Mimbela

5 months ago

Great company to have working on your home HVAC or plumbing. Today we had Payton Tarr from Peterman visit us to complete our annual check up of the HVAC system. Payton was very professional and she did a great job explaining the current condition of my home HVAC system. She knows what she's doing and she did a great job keeping me informed. Thanks!!?

Nick Waggoner

3 months ago

Service Agent was very professional and gave me all options after performing a diagnostic. He also asked if there was anything else he could take a look at before he left as a courtesy.

Colleen Byrnes

3 months ago

Tony Briant was very friendly and knowledgeable. We would like him to be our main service technician.
Thank you! Colleen

Tony Hodges

2 months ago

Payton did a great job of explaining potential issues with our furnace. She discussed options and price points for repairs and also did a great job tolerating the fur babies.

Ryan Davis

3 months ago

Dakota was very helpful and explained everything clearly. He also addressed all my questions and concerns so I know how to move forward with my HVAC issues

Joseph Grant

2 days ago

Patrick, our tech was GREAT! Personable, professional and a kind, wonderful person. It was more like a visit with a friend than a service call.

Lora and Darnell Clay

2 months ago

Lucas was friendly and very informative we are very happy with our purchase. The team that installed were efficient and quick

Danyetta Powers

6 months ago

Let me start by saying the technicians have been very professional. That being said, at first Peterman came to fix a leak and quoted me a price for a maintenance plan, I informed the tech I had 2 HVAC units. He said no problem it was still residential. Upon arriving for AC maintenance they tech stated I didn't have the right plan for more than one unit. So, I upgraded. When the tech came for Heating maintenance, she cleaned both units and quoted me a price for duct cleaning. I thought it was hefty but I agreed and paid a non refundable deposit. Upon arriving today for duct cleaning, they asked why I was only doing 1 unit, I said I was quoted a price for the house and it wasn't per unit. Never did the tech say per unit, just getting the ducts cleaned. My house is only 2400 sq feet, it's not big, just has an addition. They wouldn't honor the quote I was given, still wanted me to sign stating they did some work (which they didn't) and I would pay. I wouldn't sign and they left. Seems the techs are not very informed of the policies and it's been an ongoing issue. They should have honored their quote since it was the techs misinformation.Eric was very professional and knowledgeable. Will definitely use again.

Melisa OConnor

2 months ago

Antonio was extremely polite. Very courteous and answered all my questions. Informative about what he was going to do and costs of repairs

Jeff McDaniel

2 weeks ago

We've used Peterman for 3 years now. They're quality, non-expensive, and did a great job. We had a new heater, a/c, and hot water heater installed as well as our ducts cleaned and routine maintenance done. Staff is always friendly. I highly recommend them!

Susan Volkober

4 months ago

I’m new to the area so I do not know any plumber service company. I woke up one morning to no water in the house. Peterman came out the same day to fix frozen pipes and gave me extra information on sink clogs, and a tankless water heater. Thanks for taking the time and having the patience to answer all my questions

Mark Nelson

3 months ago

Peterman Brothers did a plumbing inspection. technician was awesome although i dont remember his name....he spent whatever time needed to answer questions and was quite helpful...highly recommend.

Eli Cain

3 months ago

Our tech Charles was fantastic. Got the work done quickly and efficiently. Explained everything he was doing as he was doing it and was an absolute delight.

Mary Harte

4 months ago

I live on a street where P Bros are being used. For at least 2 days, the flatbed truck that carried a large piece of equipment just sits on the side street with his truck running and making the road a one-way street. I wonder if Peterman charges their clients for all the fuel they're using by sitting there all day long?

Sheryl Ward

4 months ago

Woke up to flooded basement from lots of rain and sump pump failure. Tech out same day and diagnosed a tripped breaker. Possibly debris in pump that cleared. Pump reset and working fine. Arranged for electrician to come out and check for issues.

Alicia S

4 months ago

The service was exceptional and the technician was very polite and he was also very informing about service's that I can sign up for. I'll be using your services again because of him.

Jamie Brown

3 months ago

Oscar was very professional and provided grate feedback on the heating issue. I’m happy to continue working with Peterman Brothers knowing people like Oscar are on the team.

Frank Howat

a month ago

Had a great experience with peterman brothers 2 repairmen, they were fast friendly and knowledgeable...would definitely use this business again. VERY PROFESSIONAL.

Drew Brigham

2 months ago

Very happy with my experience. Brandon was very professional and did a great job fixing our electrical problems.

T'eLar Fasel

7 months ago

We started using Peterman Brothers this year. They’ve been professional, informative, and efficient in their work. Dan Wright recently came out to perform a HVAC maintenance inspection and was great! He explained every part of the inspection before beginning and answered all of my questions. He also didn’t mind our cat watching him work. Five-star service every time!

Rudy Berg

3 days ago

Very thorough very friendly they took their time a great service a great price

Hannah Arney

4 weeks ago

We have had Peterman out many times for different projects and they always do a fantastic job!

Marla Brown

a week ago

I want to thank Peterman Brothers for coming down today to fix what was broke on my HVAC they did a wonderful job I would definitely recommend them

Jenny Kalina

3 months ago

We love Peterman. Stailey was professional, on time, responsive and gave us a lot of info. Highly recommend their services and Stailey.

Alex Day

3 months ago

Peterman always provides the highest quality of service every time we use them. I highly recommend them to anyone!

Brandon Moss

7 months ago

After purchasing a home with an old water softener, we found it was going to cost more to repair than what it was worth; Peterman came to the rescue. I'm glad to know we'll have a fresh start with a newer and higher quality appliance!They were professional, on time, had great communication. I would absolutely recommend to anyone needing heating/cooling/plumbing service.

Jay Mullins

3 months ago

The new installation went great, the repair men were clean,respectful and knew exactly what they was doing . Petermans going me up and going in one day. Thanks. Jay

Marsha Hawkins

4 months ago

Josiah was very knowledgeable, very nice and understanding.
At this time we cannot afford repairs or a home consultation.
Thank you !
Marsha Hawkins

Ingrid Mcclain

a week ago

Replaced my sewer air conditioning furnace water heater couldn'thad a better company thank you for excellent service

Chance Allen

3 months ago

Shower repair was quick, mostly waiting on parts. Members program is a great value too. Professional and helpful tech!

Rebecca Jackson

3 months ago

Jon Biggs was awesome! So friendly and helpful. We would definitely have him come back!

Jill Sabol

7 months ago

Eric Graham was fantastic! We had a clogged sink that we tried everything to fix. He was able to get us all taken care of and give us solutions for preventative care. He was very friendly, well knowledgled and went the extra mile with his patience/ kindness with our dog.

Nancy Boettner

5 months ago

Josh did a thorough, efficient job of clearing my drain. As he gains experience, I think he will become one of your top employees.

Benjamin Madrid

3 weeks ago

We hired this company to fix an electrical issue with our water heater. Brandon came out and not only fixed it but showed us some great taco recipes! This guy knows his electric and his way around a kitchen. Who knew?

Mark Hall

3 months ago

Jacob replaced the old toilet water supply valve. He was very quick and took care to not leave any mess behind in our newly remodeled bathroom.

Fronzie Shriner

a week ago

The outlet in my garage was repaired and an additional outlet was installed. Will was very helpful and professional.

Philip Works

9 months ago

Writing to inform local potential customers that are having heating and cooling issues that you may want to pass on Peterman Brothers altogether. In May 2020 our A/C-Heating unit stopped working. I called a few places and Peterman Brothers were able to get to me the following day versus the othercompanies I called which had a 2-3 day wait. They diagnosed and made the repair but stated the unit was on its way out so I scheduled an appointment to replace the entire unit. Within a couple of days they were able to replace the entire unit at a cost of $8,500. I wasn’t thrilled with paying that much but it was nice to have peace of mind I didn’t have to worry about heating or cooling my home. That was until a few days ago. Working from home, I noticed it getting warmer so I checked the thermostat. The unit was running and set to 71 but the inside temperature was 77 and rising. Not happy, I called Peterman Brothers to let them know my 2 year and 3 month old $8,500 system was not working. I was thinking a company that sold me a supposedly brand new unit for that price, knowing I was still paying$250 a month for the system, would race over to get it working. Well I was wrong. Fortunately, they could get to me the following day however informed me it was not in warranty and since I was no longer a member of their service plan, the Peterman Protection Club, I would also be charged a service fee. Ilocated my paperwork and yes the labor warranty is only one year, fine, service fee is on me. However the unit itself has a 10 year parts warranty so I thought I was in the clear. The technician, awesome person, very professional and courteous diagnosed it as a bad capacitor, which then I was told cost $300and was not covered by the parts warranty. Of course not, why would a warranty cover anything. All in all to get a system that Peterman Brothers sold me 2 years and 3 months ago, which I am still paying for monthly, cost me $400 to get it working again. Incredibly poor way to take care of your customers. I’m not a business owner and I understand you can’t give away things for free, however I would not give a customer of mine a chance to let future potential customers know, don’t use my services because Iwon’t take care of you. With the initial repair, the new unit, and now this repair I have paid them approximately $10,000. When this unit breaks again, and unfortunately it will, I will not be calling Peterman Brothers, which I recommend you not call either. They have taken enough of my money.

Mike Fisher

4 months ago

Technicians were excellent, explained everything that was performed. Both of them were very polite and were great to talk with. Could not ask for a better experience !!!

Matthew Scott

2 months ago

Kyle & James were very professional and did a great job getting my drain clear.

MrsKona K

2 months ago

Service was OUTSTANDING!!!! I noticed a terrible chemical smell in the morning and they had someone out here and fixed before lunch!!! Super amaze-balls!!! Absolutely recommend this company for heating, cooling electric AND plumbing!!! Thanks everyone :)

Michelle Hartman

2 months ago

So nice to have one company that can service many main house utilities. Always good, explains all that is going on,answers all questions.

Jason Hatfield

5 months ago

I had to last minute, make a change to their arrival time, they accommodated and were able to come the same day. The technician was very friendly, no pushy sales, great experience, overall.

Dan Tutrow

4 months ago

The tech arrived on time and did a thorough check up on our system. We appreciate their schedule flexibility, and the professional & polite techs.

Kylie Surgot

4 months ago

Repair man was knowledgeable, polite, and professional. He provided thorough explanations, solution alternatives, and personal insight. Would hire again!

Jessie Bryant

a month ago

James Pabgett was the best! So professional and straight forward. Membership is definitely worth it!

Nancy Fortner

2 months ago

Helsi, was thorough, polite, professional and explain everything in detail I was truly impressed with time he took to check my HVAC system! Awesome smile too!! He represented the Peterman Brother’s company!

Greg Crim

8 months ago

I was very pleased with how professional the technician Josiah was. He clearly explained everything he was checking on my furnace and was very thorough. He told me that no repairs are needed at this time, but pointed out an element that could cause problems later on and will need to be monitored during the next visit. Overall, I felt like I was in good hands during the visit.

Kimberly Hubbs

2 months ago

The technician,Will was very nice to work with. Will was very informative and listen to our needs . Will took the time to explain the options available.

Anna Stevenson

a month ago

Technician Blaine did an awesome job explaining everything. He was friendly, knowledgeable, and professional.

K “Nico”

a month ago

Lynnay was the technician that serviced my HVAC. Very professional and thorough. Answered all my questions and made recommendations. Thank you!

Dorrie Keyes

2 months ago

Very personable technicians! They fixed our problem and didn't mind answering all of our questions. Well definitely use them again.

Ryan Preci

2 months ago

Marquis was amazing and very helpful. He explained all of the services he provided and preventative services available.

Will Haskett

2 months ago

Wonderful quick response to our clogged pipes and our technician was communicative, thorough and wonderful to work with. A great experience!

James Ferguson

2 months ago

Very professional, helped me to resolve the issue I had as well as recommend some thing that I otherwise would not have been aware of. No pressure sales and very honest.

Dave Resler

2 months ago

Examined sump pump and water softener. Gave competitive quotes for repairs and replacements and fixed the issue with my sump pump alarm going off without any problems.

Joel Vastbinder

8 months ago

Scheduling an appointment was really easy and they gave me a good heads up of when I'd need to be home on the day of. When the tech, Josiah, arrived he was personable and explained everything clearly. The appointment was thorough and efficient. Would highly recommend.

Josh Miller

3 weeks ago

Eric was friendly, knowledgeable, and professional. Replaced my garbage disposal in about an hour.

Betsy Fish

2 months ago

Tech Antonio came out and checked out the system. He showed me what the problem was, explained why it was a problem, and told me about the few different options we had in order to fix it. 5/5 Would work with them again.

Laura Spiller

a month ago

I am only reviewing Evan Keefer. He was helpful, knowledgeable, professional and fixed the problem that was caused by another peterman employee.

Michael Stevens

a month ago

Brandon and his team swiftly diagnosed my plumbing issue and were able to fix it within an hour and were transparent on cost and work performed. 5/5!

Pewpie

a month ago

Marc was great. I want him to come put everytime I need help. Very polite and kind!

Angel Wings

a month ago

Brock was professional, timely, and friendly. He was very thorough and explained everything after.
Thanks
Angie

Jennifer Sickles

10 months ago

Eric and Noah did a great and professional job clearing out my tub drain last week on my old old house.Joshua and his plumbing installation team have been doing a great job hooking my kitchen up with my dishwasher and new fridge lines. They’ve been extremely professional and patient with me while I’ve been having to re-do my drywall before they could come and finish their work.Eli and his electrical team have done an amazing job with updating my electrical lines and breaker box, as well as answering my questions regarding basic electrical work and security.Peterman brothers has been a great company to work with and I will happily call them for future plumbing and electrical work in the future.

Skip Davis

3 months ago

Josiah was very friendly and professional and explained the tasks he was performing. He is to be commended for his service.

Terri Conrad

a year ago

I have always been very pleased with all the work we have had done by Peterman brothers. Today was exceptional. The technician took a lot of time listening to me and making sure I understood everything that he was doing. He spent a lot of time cleaning my outdoor unit. I would recommend this company to everyone – and have. Thank you for a great experience Josiah..

Chance S

7 months ago

This company is WONDERFUL! Everyone from the lady that answered my call, Joshua that gave me the proposal, to Jacob and his assistant, they were great. I didn't know what to expect because I have replaced previous water heaters, when I was younger. Everyone was prompt, courteous and respectful. I really didn't expect anyone to be out until the next day. They were out within hours, and installed within hours. Thank you very much!!

Pulkit Sood

6 months ago

Jonah was exceptionally knowledgeable and patient and assisted with getting the necessary steps lined up to get my water softener replaced. Would highly recommend!! (Just for being kind and answering all my questions I would give Jonah 10 stars if I could)

John Sims

6 months ago

My technician Austin was extremely knowledgeable and friendly! He made great recommendations that were conscients of a budget. Very Satisfied with Peterman!

Jan Wray

a month ago

Everyone that I have interacted with at Petermans has always been friendly, helpful, and professional! I highly recommend their services!!

Matthew Donnelly

a month ago

Nate was very personable and knowledgeable. I would recommend Peterman to anyone who needs help with an HVAC system

samantha sink

4 months ago

Austin Davenport was our technician, he was honest, transparent and thorough. We recommend Peterman for all your heating, cooling, plumbing and electrical.

Josh D.

4 months ago

Great company. Always on time and very polite. The technician was very thorough and did a fantastic job.

Keith Mears

a year ago

Aaron, the technician who first came to check our system, was friendly and knowledgeable. Tom, the climate advisor, was also friendly and knowledgeable. I wasn't present for installation of the new system, but my sister told me of no issues. The reason I rate four stars instead of five is there was a component price which had to be added after we signed the contract and installation was completed.

David Webster

a week ago

Great customer service, came in and got the job done! I recommend

amanda goller

a month ago

Great company. I highly recommend this company for HVAV and Plumbing. Great pricing and always have a quick response time.

Ryan King

2 months ago

Marc did a great job. Very professional service and he explained exactly what needed to be done.

Carl Duesler

3 months ago

Very impressed with their service rep very knowledgeable,courteous. I don’t remember his name but he is an excellent representative for your company.

James Hylton

3 months ago

Tony Briant was our technician today and he was knowledgeable and very kind. I would recommend peterman brothers as well as Tony!

Jeffrey Sasena

a month ago

Zach was informative and helpful. They went above and beyond and even helped fix a pipe that I was unaware of coming out of the HVAC system.

Dan DiIorio

2 months ago

Brayden Pauley was our electrician and he did an excellent job. Very friendly too.

Randall Lasiter

2 months ago

Technician that was on site was very friendly and professional, as well as thorough in completing his job. This was much appreciated.

Marcia Jackson

a week ago

Michael was friendly and very good about explaining our issues.

Alllen Campbell

2 months ago

Eric arrived on time, explained to me what he was going to do. He was very efficient. He answered my questions.

Nolan S. (mamekuma)

9 months ago

The representative Antonio was incredibly kind, professional, and really felt like he had our best interest in mind. He didn't try to upsell us on anything, nickel and dime us with extra small fees, nor try to talk us into anything that didn't sound like what we needed.Overall, it was (cheap) money well spent for a thorough diagnostic. Much better than the last experience we had from Family Heating and Cooling. Looking forward to taking further steps to fix our AC with this company.

Jean P

7 months ago

Charles was extremely professional, efficient gave some suggestions to help with future projects and saving money regarding filters and use if thermostat.Charles was extremely friendly and patient with my questions. I am very pleased with this company. Looking forward to see what's to come with plumbing tomorrow ? ?

Peggy Wucher

a month ago

Marc came to do a check of our water heater, softener and bathroom valves. He was great and answered all my questions!

Cassie Brooks

7 months ago

I received the text and voicemail confirmations I asked for, which was helpful. The technicians arrived on time, were clean and courteous, and helped me understand what they were doing and why. They checked in a few times during the process to keep me updated on time. They were able to knowledgeably answer all my questions, and show me before/after photos. I could also visibly see a difference at my vents. I was very pleased by the entire process.

Kreg Smead

4 weeks ago

Steven Ramirez and Rick Ziegler were my installers. Had no issues with them and Steven explained everything to me and double checked everything when they finished.

Kaylee Tutrow

4 weeks ago

Marc Louzon did a great job, was very professional and friendly and was on time! Would highly recommend!

Shannon McCorkle

2 months ago

I would like to have Ricky as my guy when I need service. He was very efficient, professional knowledgeable, and explained everything.

Tod Bassler

a month ago

Stailey was professional, thorough and did a superb job at checking & cleaning our home’s A/C in preparation for summer.

Chris Janota

2 months ago

Grant is very polite, professional and should be considered a great asset to the company. Great job.

Mary Schwartz

2 months ago

Jacob was a pleasure to have in my home. He was professional, polite and a gentleman.

Cat S.

3 months ago

They did a fantastic job with our bi-annual maintenance check. Thorough, professional, and very knowledgeable. Thank you!

Kristen Drummond

a month ago

Kyle K and Wes B were excellent technicians that were knowledgeable and friendly. They went above and beyond my expectations

Lindsey Farley

7 months ago

Gage Jones was our tech for our HVAC inspection today. HVAC inspections are part of our membership with Peterman Brothers. Gage was very professional and attentive to all of our concerns. He gave us options for future preventative maintenance and was very nice! I always appreciate the wonderful technicians of Peterman Brothers. They are wonderful people who care about their work, truly.

J. Hunter

4 weeks ago

If you are searching for employees for your business, give up. Peterman Brothers has all of the them. Especially the great employees!

Tom Quigley

9 months ago

I tried to schedule an electrical appointment with a tech recommended to me by a friend who had a good experience. I called, set up the appointment and was told it would be that person. I showed my friend the picture of the individual the company sent and it wasn’t him. When I inquired they told me I could not request someone without a service contract- how absurd. So , they would rather loose the business which I canceled . Very customer centric. Peterman Brothers save your advertising money.

MandarinMuffin Z

3 weeks ago

Nice job. Their tech person are really professional and patient, answered all my questions and the service quality is nice.

Sarah Palys

8 months ago

We had great experiences with Peterman Brothers. They successfully fixed a slab leak under the foundation of our home. When we found another slab leak that was near to the same spot, both they and we assessed it might be from the same spot- they upheld their warranty and came to fix it. It turned out to be in a different place but we were relieved that they were willing to uphold their word if it was a stemming from their repairs. That can be rare these days, so, thank you Peterman for keeping your word.

Ron Sledge

5 months ago

The two gentlemen that were sent out were very professional I'm not very good with names but I know one of them said the other was in training anyways they came in and checked out the water heater and said it needed replaced which I expected they told me my product options I went with I believe was the second best. I work nights and the water heater is upstairs by my bedroom they unistalled the old one made no mess and installed the new one I may have heard them twice but it wasn't very loud I was able to get my sleep and new water heater I will definitely recommend your company to anyone who ask Thank you

Rick Simmons

2 months ago

Cody did an amazing Job, was very professional and made the overall experience extremely easy. Thanks!!!

Sheila Wilhite

a month ago

Nick was on time and very professional and explanatory. I would recommend him to go in anyone’s home.

Julie Melick

6 months ago

Water heater was replaced and we have hot water which was the end goal. However communication was lacking. Appt time was 11 and repairmen didn’t come until 130. Also they removed the doors to access the water heater and did not reinstall and also bent the track they go in to and now the don’t close all the way. Our furnace was also turned off during the repair which we were not aware of and woke up this morning freezing and thought the furnace was now broken.

Ben Dexter

a year ago

Called Peterman Brothers to have some work done on my furnace. Was able to get an appointment next day and the tech arrived right on time. My tech, Patrick, did a great job talking me through everything he was doing and explaining what he was looking at and why it was important. Answered all my questions and gave me several options for repairs. Never once felt like I was being “sold” something. Just open, honest feedback of my situation. Very pleased with the service and the care that was brought to the issue. Will definitely be using them again for future maintenance.

Josh Morgan

8 months ago

James and Peyton did a great job. Explained everything well and were courteous of my home. Profesional and attentive work done quickly! Even helped me figure out how to leave this review for them after I asked them how I could do so.

Debbi Rains

4 months ago

This company has us covered! Heating, cooling, plumbing, electrical…The technicians always explain what’s being completed, make recommendations, and discuss potential future needs. They provide options but are not pushy about additional services. Scheduling is easy and timelines met. Pricing has always been fair and technicians are friendly, professional, and efficient. We were so pleased with Tim G. (electrical) and Jon B. (heating) during the past two weeks as they provided repair and maintenance services for us. We highly recommend this company. We also enjoyed Stailey today for annual maintenance (HVAC and Plumbing services have shown excellent consistency).

Kathy Raasch (Kkr)

a week ago

Brad was very nice, explained thing’s thoroughly with options!

Tyler Washburn

2 months ago

Rob, Ryan, and Chris were on time and extremely professional. They got right to work and ended up finishing much earlier than I thought it would take.

Ben

2 months ago

Peterman always does a great job with my plumbing problems. Very much recommend them.

Logan Lane

4 weeks ago

Dillon has been out to our place a few times! Highly recommend him and Peterman

Amanda Trout

a month ago

Tyler was very professional and very thorough!
Leaves his mark by waxing the top of your AC!

Yolonda Nelson

2 months ago

Michael Ashburn did an excellent job. He's very knowledgeable about his work.

Kimberly Alford

2 months ago

James was professional and did great work while training someone.
Thank you so much for great job!

Brian Mitchell

2 months ago

Michael was very friendly and helpful. He was able to get it done in a timely manner.

Michaela Wilson

4 months ago

Always on time and very professional, definitely recommend this company for all hvac services! The representative Carson was wonderful, timely, and efficient!

Jennifer Yeager

a month ago

Shaq did a really great job on explaining things with my HVAC system and also helped me set my new thermostat up. I would recommend him to anyone if they needed help with a thermostat or furnace repair and air conditioning repairs. When he was explaining things he did it in a way that I could understand it.

Alycia Perrotto

10 months ago

Eric my technician was outstanding! Be treated my whole household with respect and he genuine concern: he took the time to explain everything that was happening and my options. I 100% will use this service again. If I could have Eric out every time that would be even better.

Damian Young

4 weeks ago

Awesome service as usual. Always professional, clean, and willing to answer questions. Top notch service today!

Sarah Taylor

7 months ago

Had a leaking water heater called and they were out the next day Joshua Brooks agree with us that we need a new water heater he also found some issues with our shut off valve which was plastic crazy right? and a issue with our gas line and then gave us 3 options , next day a team came out sorry only remember one name Josh Taeger and his helper and they got us hook up and I was soooo amazed how nice everything look , they did a amazing job and I feel safe with this system and will definitely use them on other jobs we have planned for this house . I just hope their boss knows how great of a job these guys did and they have 5 star employees representing this company well . ? ??? ?

ricky layba

10 months ago

Chad was right on time! Called and asked if it was okay if they came early and that was perfect as I was able to get off work early. He came in with a very professional/friendly demeanor. Showed me exactly what he was going to do and went through the process. He went through every test and checked everything thoroughly! Gave me options with his personal recommendation and after everything was said and done, I have air again!!! I’ve been sitting in my house for a week at 90 degrees. Within 24 hours of calling peterman, they were here. 10/10

Tammika Shobe

10 months ago

Eric G was my Technician and he was AWESOME! I'm so grateful to have found this company. I had great service from the initial call all the way to the completion of service. I became a member and will tell others about this company. He explained everything clearly and showed me the issue and provided me with great education regarding drains and pipes. I give Eric ALL THE STARS!!

Gabe Myers

3 weeks ago

I couldn't be happier with Peterman Brothers - Jon is an excellent technician as are all of the Peterman staff I've worked with!

Anne Judd

7 months ago

Max Denny inspected our furnace here at Brittan Falls in Fishers. He was thorough and explained everything very well to me and my husband. We couldn’t have been more pleased with his work.

Andy Parent

6 months ago

Shaq was awesome. Came out and troubleshooted our furnace and found the problem. Gave us heat for the night! He was extremely helpful and knowledgeable and helped us tremendously!

Kristie Heilers

2 months ago

We had Peterman out for water heater check up and drain check up. Reid was very nice and respectful of the property.

jack reif

7 months ago

I thought I had a clogged drain. I researched plumbing companies and found Peterman Brother's and a webpage coupon: $83.00 for same-day service to unclog a clogged drain, no service call fees and no dispatch fees, 100% customer satisfaction guarantee. I called and they couldn't do same day so they scheduled for next day. The tech came out, unscrewed the cap from my main drain, looked inside, screwed the cap back on and told me it wasn't clogged. The cap to the main drain happened to be next to a leaky plumbing joint. I was aware of the leak and I planned to fix it my self. The technician told me what Peterman would charge to make the repair and I laughed at the absurdly high price and I told him that's why I had planned to fix it myself. Then I receive the bill. Peterman charged me $85.00 for diagnostic fee. I called and told them I never asked for a diagnosis of a leak I was already aware of and planning to fix myself. I only wanted my drain unclogged. They said it didn't matter. The tech did a diagnosis and presented me with an option to correct the problem. Therefore I must pay the diagnostic fee. I argued I never asked for this service but it didn't matter. I decided this was not a battle I wanted to fight so I forgot about it and moved on. Then, yesterday I received a call from their Customer experience representative. I began to tell him about my experience and my feelings about being charged for a service I did not request and he began to argue with me and he would not allow me to speak. The conversation evolved into a shouting match until he finally said It doesn't matter, you're not getting your $85.00 back. I then said I never asked you to give it back to which he replied then what are we doing here? and I replied I don't know...you called me, I didn't call you. You asked about my experience then when I tell you, you argue with me .. He replied Oh, sorry. We hung up. As a result of this phone call I decided not to let this go. I contacted my credit card company and I contested the charges. Peterman Brothers charged me for a service I never requested. They did no work for me since the drain I called them to fix was not clogged. They advertise no service call fee and no dispatch fee. Therefore: no work performed + no service call fee + no dispatch fee = no charge. They simply cannot decide to charge a fee for something that was never requested. Do not use this company! You will be sorry if you do. The fact that their customer experience representative reached out to me to ask about my experience then yelled and argued with me, then told me I would not get my money back when I never even asked him for a refund, should be all you need to know about the caliber of employee they hire and the type of training they receive.Follow up: During the credit card dispute process, Peterman Brother's provided fabricated documentation to the CC company with a second page attached which included a signature. They said I signed the document. The CC company sent the document to me for review and response. I read the document, examined the signature (scribble) and replied back to the CC company stating I was never presented with the document nor signed the document and I accused the company of illegally creating false documentation and fraud. The Credit card company reviewed my response, completed their investigation and refunded my money. They said unfortunately there was nothing they could do regarding Peterman Brother's illegal activity and referred me to the Consumer Protection Agency and the Better Business Bureau. The case is closed with the CC company and I received my refund. However, I intend to notify both agencies of Peterman Brother's fraudulent practices and pursue legal action if possible. No company should be allowed to create fraudulent documentation and expect to get away with it!

Robert Weaver

3 months ago

By far the best HVAC Company I have had the pleasure of using. Very professional, polite, informative and knowledgeable.

Chad White

3 months ago

Peterman Brothers have always taken good care of us. Robert was very helpful and professional and I appreciate the work.

Doug Clary

6 months ago

Serviceman Josh was prompt and thorough. He did excellent work. I would highly recommend Peterman Brothers and will participate in there service program going forward.

Brett Townsend

11 months ago

Called late, after hours and there was a real person ready to take my call! Peterman reps also did a great job keeping me updated on when their tech would show. When Sean came and fixed our AC, he was very personable (we briefly talked BBQ) and got our cold air fixed right away. What a relief. Positive experience.

Paola Medina

6 months ago

Jonah was nice and answered all of my questions and concerns. He only lied once and it was when he told me I had to sign once more and proceeded to show me another page I needed to sign. We had a laugh about it. He was very professional!

Amber Mesarosh

11 months ago

We had originally used Peterman for our installation of our new water heater, that experience was good and so when we needed a new AC unit we decided to go through them again. This experience has been far less than satisfactory and I am incredibly disappointed in the service we have received. The same day the unit was installed the unit was not cooling the home (this was hours after) and so we contacted them immediately. However, the customer service department would not send anyone out that day and said that we would have to wait until the next day. At this point it was 90 degrees in our home with a 9 month old baby and 3 dogs who were not doing well in the heat (even after buying our own portable AC units to try to keep main rooms cool). After begging for someone to please come out and help, they again stated they couldn't provide any assistance until the next day even though their website states 24/7 Emergency Service. The next day the tech came out named Dustin, he has been the only one from the company providing good service and genuinely wanted to help. There were issues with the water levels in the unit and so he did what he could to get the water out and the unit running. Again we still had no air hours later, and I called customer service again, they again said we'd have to wait until Sunday for assistance. At this point it was nearly 100 in the house and we were forced to leave as it was unsafe for my child and animals. Dustin was able to get someone out the next day after customer service was very unhelpful and not considerate to our situation at all. We are still without air and unable to be in our home while we are having to constantly adjust our work schedules and lose pay due to their inability to figure out the issue. Dustin has been the only good experience thus far but the rest of the experience has been terrible and I will not be using this company again nor recommending them. The stress, financial loss and difficulty in getting assistance is not what you would expect from a company that strives for customer satisfaction and for the cost for their services I'd expect more. Our home is no longer safe for us to be in due to the heat and the amount of humidity is causing moisture to build up around the home. I am to the point I would rather them take out the giant paper weight sitting in my back yard and go with someone else so I can be back in my home.

Josh Bechman

a month ago

Everyone I’ve ever worked with through Peterman has been incredibly nice, thorough, and informative.

Larry Farris

a month ago

Our first time to use Peterman Brothers and first time to have our ducts cleaned. We were very pleased.

Jim Thomas

a month ago

Very professional, polite, curtious, thorough. Very impressed. Have always had this experience with Petermans.

Dawn Ryan

5 months ago

Unit not even a month old and wake up to 50 in the house. Furnace is blowing cold air but yet can't get anyone until Tuesday. We have a senior in the house. This is an emergency but yet we have to wait seems they just want money and not do the job correctly. A furnace only a month old we shouldn't be having problems with

Chris Green

5 months ago

grant was extremely professional and friendly. he did a great job, showed us how to prevent future issues and got everything squared away.

Jan Horvath

4 weeks ago

Very pleasant and explained everything very well. Answered all my questions. Just an all round pleasant experience.

alton campbell

a month ago

Outstanding service, Stevens Ramirez and the installer that installed my heat pump was very professional, and courteous!

William Pucillo

2 days ago

Technician that came out knew exactly what to look for after reviewing the situation from in the house and the furnace and air conditioner and the way that the equipment sound.

Tommy Kirch

a month ago

Great service and great professionalism. Service tech was outstanding and very helpful and clear with the work he conducted

Josh Millares

5 months ago

Just had a maintenance check with Brock who was awesome. Very nice guy and very professional. We are so glad we went with Peterman

Nicole Quint

8 months ago

We have been using Peterman for 4-5 years now. Today we had our regular HVAC maintenance and Owen was our service tech today. He is so professional did a FANTASTIC job all around!We are always so pleased with their employees!

Kendall Schnepp

2 months ago

Josiah was very professional and even entertained my daughter with her toys and crafts.

Lucas Hill

7 months ago

Owen P. was great! He went over everything with me regarding my hvac maintenance before he started. He educated me on my thermostat and he was very respectful of my home. Thanks for everything Peterman Brothers & Owen!

MEL Johnston-Stock

7 months ago

We purchased a new hvac unit in 2019 & we had a good experience. Last year 2021 we had a bidet toilet & a new garbage disposal installed. I could have had our handyman install the garbage disposal but I wanted a plumber, so there would be no issues. So... within 48 I was calling Peterman's because I had water everywhere under the sink & all over my kitchen floor, after attempting to use our new garbage disposal for the 1st. time. They did get someone out the same day but it should have never happend to begin with, very disappointing. Fast forward a year & I was wanting to cancel our protection club membership. I communicated with someone via text & she informed me that I had to cancel by email & she gave me the email address. I attempted to send the email twice, both times came back domain does not exist.So I called & I was informed that I had to cancel in writing.I really wish I had known that prior to signing up for the $16 a month membership. It's ridiculous that they make it this difficult to cancel. Save yourself the grieve and don't sign up for the membership. Now my only option is to send them a handwritten letter to their p.o. box. We've spent over 11 grand in the past 3 years with this company... too bad they don't care about their loyal customers.

Javier Vazquez

2 months ago

Van 140 plate ending in NZV how can he be a professional when he drives like an idiot merging on i65 before the lane connects trying to get over before the semi in front of him. That’s why accidents happen for ignorant people like this guy. That’s the face of your company.

Janice Manis

3 months ago

Stailey howson was very efficient and very polite and courteous was a pleasure to have him in our home...Peterman brothers should be proud to have him as their employee

Stephen Lawson

3 weeks ago

Erin J. and Brandon C. installed a water softener and carbon filter. They were on time and very professional.

John Reel

3 months ago

Josiah performed a detailed inspection of my HVAC, did a great job of educating me on what needed to be replaced/repaired.

Mike Wiley

a month ago

Michael Ashburn did a great job today with diagnostics, explaining the work and installing to a high quality.

Pam Jenkins

a month ago

Michael Ashburn is extremely professional and knowledgeable. He thoroughly inspected our plumbing, explained the condition of our system, flushed the water heater and provided a quote for the remainder of the services needed. We will request Michael to perform the work!

David Slipher

2 months ago

Jacob was fantastic and Jeff came in later to assist both deserve 5 ? for service and professionalism.

Emily Shaffer

a week ago

Always on time, professional and are honest regarding the state of our system.

Darren Shivers

2 months ago

He was so nice and engaging. Did a thorough job and informed us clearly of everything he did.

Tom Considine

5 months ago

We were having not so hot water, they sent a man, Eric, same day.. He figured out what was wrong, checked out the whole system, and we made a plan.
Excellent experience.

Bry Stonecipher

9 months ago

Eric came to do a full evaluation on our plumbing. He did a very thorough job. Was friendly and very knowledgeable. He gave an honest opinion and told me what I needed to replace and what was working.

Jon Hiler

a year ago

Eli, thanks for taking care of all of my work. You and Spencer were fantastic. We had quite a bit of electrical work to do from installing an island exhaust fan to updating my outbuilding and landscape/outdoor lighting. A couple years ago I hired a highly marketed company in our area as they were less expensive than who I was currently using. Well, never make that mistake again. You do indeed get what you pay for. I appreciate Peterman fixing the mess the other electrical company made and claimed no responsibility for.You guys were the utmost professionals. Very conscientious of what we wanted done and were very honest with the best way to achieve the outcome, cleanliness post work, congenial, just overall professionals and great young men. I'll welcome you back to my home any time, and we will have some more as we unravel our landscaping plans.Thank you for all that you did.

jjmd1616

3 weeks ago

Service by Josh was friendly and he explained everything we needed for maintenance. Ready for summer!

Samantha Brown

10 months ago

We had an emergency with one of our toilets. (Clogged and would NOT plunge, then began overflowing - chaos ensued and our four children were running around screaming in panic.) Thankfully, Peterman Brothers had technicians available that could come out the same day. Eric and Noah were extremely professional and kind. They worked their way around our house to figure out where the clog was in the pipes. Eric explained everything in detail so we understood the process and the different steps they would be trying to get the pipe cleared. They ended up snaking a cable from the outside of our home through the pipe and that did it! All their hard work and time they spent here cost no more than the original price to have them come out and diagnose the issue. Hopefully we don't need to, but if we ever have a problem with plumbing again, we will definitely be calling Peterman! Thank you SO much Eric and Noah!!

Kathy Dunn-Child

5 months ago

Brooke and Tristen were very professional and polite. They explained everything that they did when they had completed the service. We are happy with the service.

Tom Woo

11 months ago

I had waited 5 months for another contractor to coordinate a plumbing assessment and plan. Peterman responded in 24 hours with courteous and helpful business and technical staff. Kyle, Norm, and Billy provided consultation, and efficient and quality work with same-day completion despite additional requests from me and the need to gather additional supplies. Their marketing stresses a goal of providing A+ service and they delivered.

kwgerrity

a month ago

Stephen was great. Very professional and thorough. Well done!

Bob Swagger

3 months ago

Today a quote was received for close to 6000$ to replace less than 50ft of gas line on a basement (The home is on a slab) On top of feeling pressured into financing the project because of the amount. The second quote from another company included a brand new water heater and was still less. How do you sleep at night selling people things that are overpriced and inaccurate.

Jonathan Pfleegor

10 months ago

The guys who came were professional and didn’t pressure for any additional services. They discovered a second air filter that got stuck in the unit and had probably led to a few issues we had about a month ago with a capacitor going out and needing replaced. They did arrive later than we expected but we’re glad they came and would recommend the company to others.

Benjamin Spears

6 months ago

Had a great experience with semiannual HVAC checkup, technician Max Denney wasn’t pushy with add-on services and gave thorough explanations for everything he was doing. Would recommend.

steve

2 months ago

He was professional, knowledgeable. He was courteous & helpful. Pleasure to deal with.

Randi Nagel

a month ago

TJ did an awesome job on his work today. Very pleasant and professional.

Roy Moore

a month ago

Maurice was fast and professional. Hopefully he will service my future plumbing needs.

Scott Green

2 months ago

Jon Biggs did a great job with my semi-annual maintenance on my HVAC. Would gladly have him out again.

Cedric Harris

a year ago

Saw their ads and requested service online. Quick response via text the next day. Scheduled an appointment for a week out but I got a call the next day asking if I was available within the hour. I was, he arrived and the repair (outlet replacement) was completed. I can now use the outlet on the deck. I had a few questions about some additional work to possibly complete later and Corey answered all of my questions, was very helpful and professional. Thanks.

danny donley

a month ago

James Cook was my guy, he was great. Very happy with Peterman.

Stacey Montgomery

4 months ago

Dustin was very respectful and knowledgeable about my furnace. He took the time to explain what he was doing and why he was doing it.

Samantha Alexander

7 months ago

If I could give ZERO STARS, I would. Chose Peterman to replace the old furnace and AC from the 1970s on the house we bought in April of 2021. Brand new, top of the line unit that cost us just shy of $22,000! The install took much longer than we were told, and the unit was freezing over and not working properly within a month of the install. From May of 2021 through January of 2022, the system broke and needed repairs literally once a month at least, sometimes more. Communication from them is always awful. The AC was never fixed before we needed to stop using it for the heat, and the heat didn’t work once switched over. The heat was “fixed” and worked kind of through the winter, but now is once again not working. It has been two weeks, and they still haven’t fixed it, even after telling us the problem is the exact same problem at last winter, and they messed up and only replaced one of the two parts that should’ve have been replaced back in October of 2021. They no-called, no-showed to an appointment this past Monday. I was told today that a manager would be getting with me and have heard nothing. I have filed a complaint with the BBB as of now, and hope they will finally take me seriously and do better. If I could go back in time, I’d give a better company my hard-earned 22 grand. STAY AWAY. SPEND YOUR MONEY ELSEWHERE.

Douglas Prather

a month ago

Eric and Jonah were absolutely great! They did a very thorough installation per the quoted price . They completed the work quickly and cleaned up. Highly recommend Peterman.

Brenda Huffman

5 months ago

They were all very nice people that work for you they take their time to explain to me to where I understood what they had done and I recommend them highly to anyone

lucy jones

3 months ago

Techs were on time friendly and finished work in a timely manner. Very responsive and reasonably priced services

Emily Haught

9 months ago

I had my furnace & AC system replaced by Peterman approximately 2 years ago. My home was no longer receiving cool air - so I called to have it inspected. The soonest availability they had was this Friday which isn't ideal and they also said they couldn't tell me if our system was covered under warranty until someone was here. We spent around $10k on this install originally. I had a local company come out and fix the issue immediately. He informed me that we were most likely put on the back burner by Peterman as this should have been covered under warranty since the system is only 2 years old but that they wouldn't make any money off of us due to the warranty. Either way - I will definitely be contacting the local business anytime I have HVAC related issues and am disappointed with Peterman.

Ed Parrish

4 months ago

I am currently astounded! The associate was on time, walked me through my issue, and presented all the alternatives. I applaud the attention to detail.

Christopher Ryan Hilbert

3 weeks ago

Tyler was very professional and very quickly he and had it diagnosed and up and running!

Jason Garcia

11 months ago

Mike was phenomenal! did an awesome job installing our new water heater. Very professional team that came out to assist us in our time of need. Will recommend their services to friends and family.

Kenneth Kielman

a year ago

The service tech - Gage was amazing!!! He was very thorough on the AC systems we have - he explained all planned services + showed the AC unit cleaning issues + gave a detailed overview of “potential” service repairs/costs . He was not trying to do a hard sell on future parts/services. I’d recommend him and Peterman Co to family and friends. I’d like to get Gage out for the fall service too!

Mark Stein

10 months ago

Peterman offers a 'membership' in which you pay a monthly fee and get certain perks. This review is written because I told Peterman to cancel my membership in this 'club' and they never did. When I called to ask about this, I was transferred to a manager who asked me when I made the request. Amazingly, I did remember when: it was four months earlier. He said he would review the call and get back to me. He did. He said he listened to the tape and that I did, in fact, request cancelation. But since I never confirmed this in writing he could not refund my fees. Did he also need it notarized?Unrelatedly, one of their plumbers told my tenant that a clog was due to a feminine hygiene product being flushed down the toilet. Common enough. He then told the tenant not to flush used toilet paper down the toilet either! For God's sake, why would anyone, much less a plumber, recommend that? Maybe the tenant should save all the used toilet paper for Peterman to come pick up.

Kyler Lee

11 months ago

Jon was very punctual, knowledgeable, and friendly to work with on having my HVAC inspected. Peterman Bros has also handled plumbing issues for us in the past. They are an excellent company and I would definitely recommend giving them a shot!

Abhijoy Saha

a year ago

Kyle was an amazing technician who went above and beyond what was required to fix the issue. He was professional, patient, courteous, and took all precautions to keep my home clean. Before doing the work, he presented me with all options and costs associated with the service. The communication was great and this was a very favorable experience. Thank you Kyle!

pkw49

a year ago

The heat at my house stopped working. I called for appointment with Peterman Heating & Cooling for service. They dispatched a tech, Tony, out to see what was going on. Tony, was very professional and friendly. He was very thorough, explaining what he was doing. When he found the problem, he explained it to me and what he would be doing to fix it. Very informative and efficient. Another very positive experience with Peterman services. I highly recommend Peterman Heating & Cooling.

Kristie Masters

a month ago

We have used Peterman Brothers for our heating/cooling, plumbing and hot water heater and they are awesome!!!

Ilana P

7 months ago

I am frustrated with Petermans. They do not give you a time window, then they call you and say they will be there in 15 minutes only to show up 45 minutes later. I had a leaking furnace after they serviced it. It took 3 visits for the tech to finally figure out it was something silly. I got an email, text and phone call wanting me to confirm my appointment 3 times...so irritating.

Daniel Kahre

a month ago

Jacob F came out and did an excellent job installing my new water heater. Thank you!

Allison Sande

a year ago

We had to get a pipe completely dug up and replaced, I'm really glad I contacted them because they were able to save us so much money while doing such a great and professional job. They kept me informed the entire time, what all the issues were. They were actually able to save all but 1 tile when they had to dig up my porch. The guys were great, would absolutely recommend.

Dave Thompson

7 months ago

This company said they could work with my schedule. They couldn’t finish the repair before I had to go to work because they had to pick up the part. The repair man said he would pick up the part and come back the next day to install it on my day off. I have been waiting all morning for them to show up but no show. I called them to see when he was going to get here but was told that another repair man took my part and they can’t do it today. It is Saturday and my next day off is Thursday so I have to go with out heat for the next 4 days because of their mistake this was very unprofessional and would not recommend them.

Janine Gregorash

a year ago

I was very impressed with making an appointment on line and the follow up with this team. They sent reminders, were very professional and courteousThe service man took his time to go over things with me, was pleasant, professional and timely.I would highly recommend Peterman BrothersThank you for your courtesy and professional way of handling things and your follow up

Rhonda Leech

9 months ago

The technician was on time. Very well groomed, and very polite. Worked very timely and very professional. Will ask for him anytime we need service from Peterman’s. Austin was great! Definitely a 5 star!

Bri “ZomBri23” Sciba

a year ago

We had to have our water heater repaired. Josh was very professional and personable. Even great with my wild kids who took an interest in him. My son was his sidekick throughout. Even the dogs loved him!I also asked him about a rocking toilet and we added that onto the repairs. Josh was very thorough and knowledgeable with his work. I felt he was very genuine and gave good informative advice. I plan to request him for all plumbing issues we may have going further! Always happy w any maintenance and repairs from Peterman! All of our technicians have been amazing!

Betsy Strader

a month ago

Lucas was personable and very professional. Pleasure to have in my home.

Jagnu S

a month ago

For a very small repair, the electrician spent only 15 minutes to fix, they charged me $249. Too much money. I would not go back to them again.

Mary Lamb

a year ago

I called several electricians in town, and only Peterman could send somebody out anytime soon. Corey Riemann came out in two days. He was punctual, courteous, and extremely knowledgeable. He inspected all the outlets in the house, fixed some wiring problems, checked the lines in the attic, and did a detailed diagnostic. He also recommended a membership program that lowered the price for the service substantially. I was very satisfied with the service. Corey is the best electrician I have used. Peterman is not only the fastest but also the best.

Janet Golden

5 months ago

Payton Tarr was very knowlegdable and explained thing in depth and Giving us advise on what needs to be done and how to make our furnace last.

Maria Harvey

a year ago

First off I will say my tech was very nice professional and very respectful and got the job done he did a good job have no complaints with him. But I did have a problem with once he got her it was 83 dollars but the company had him come from bloomington which is far from where I live to unclog my kitchen sink but there was an after business hour fee which I had no problem paying because he drove all that way to fix an easy fix I probably could have done myself , but that was sprung on me before he got started it was total $208 to unclog a sink with my sink snake. They should make that clear on website that they make house calls after hours and show prices for that. But other than that he was awesome .

Zach Currier

a year ago

Max Denney did a great job with our HVAC inspection that is included with our membership. He was very professional and polite. He was very thorough and explained everything that he completed during the inspection. The membership program with Peterman is definitely worth the value. Would definitely recommend!

Kathy H

10 months ago

Breakfast with Blake! Blake is an awesome plumber, very knowledgeable, let's us watch what he is doing and explains very well. We had a leaky toilet, called Peterman Brothers and our first time requesting Blake, who had helped us before when our garden tub was an issue. Diagnosed the problem very quickly, gave us several options, his work was done in a very timely manner. A very likeable guy. Highly recommended.

Mae Sandberg

a year ago

We have used Peterman Services before and had a positive experience which is why we called them back. Did not even bother to call anyone else. Aaron, our tech was professional, kind, polite and had EXTRAORDINARY customer service. What a great ambassador of Peterman. He repaired out furnace and offered an affordable maintenance plan for our older furnace. We will absolutely recommend Aaron and Peterman and look forward to our Spring appointment.

Christy Vopelak

4 months ago

Excellent service. Technician was polite, respectful and informative. Will use them again.

Sam W.

11 months ago

Eric and Ted came to help us with a drain clog in our main line, when neither of our toilets would work. This was obviously distressing for us, but they talked us through each step of the process, explained what they were doing, why, and all of our options. It was the end of a long day for them and after the drain wouldn’t clear they kept trying different methods and tools, and kept working at it until it was fixed. After, they scheduled a drain specialist to come the next day (included in price of drain unclogging) and determine better the cause of the clog. They also gave me an estimate of what it would be to fix the poor piping job done by the home’s previous owners, and talked me through all of my options to make sure this doesn’t happen again. Overall, we were very pleased with the service and they were both friendly, informative, and had a positive attitude that helped put us at ease during a stressful situation. I plan to use them again for future situations, and will recommend to others.

Steph Enyeart

a year ago

I've used Peterman Brothers several times over the past few months after learning I didn't have central heating! All the technicians who came were friendly and knowledgeable, but Cody (HVAC) and Eli (electrical) were especially helpful in explaining what the issues were, how things worked, and what options I had for fixing everything. They made sure I understood before going ahead with any work and charging anything. Really reasonable prices and I've never been disappointed! The membership option is also worth it.

Shelley Crawford

3 weeks ago

Shaq, came out and was awesome, very friendly and very knowledgeable. Very professional as well.

Carrie Schroeder

a year ago

Gage from Peterman Brothers came to perform our HVAC maintenance, and he did a great job. He was so friendly, knowledgeable and thorough with his inspection as well as explaining everything he found. I love that they send you a picture of who to expect and when they are on the way for the appointment.

Dawn Wood

a month ago

Tyler did a great job. He went above and beyond with his service.

Nicole Shaw

a year ago

My hot water wasn't working so I scheduled online with Peterman Bros. They text me promptly to get information and called shortly after to let me know Joe would be headed my way. He arrived soon after that and was very polite, professional and very efficient. He had all the answers to my questions and was able to get my water heater up and running in an hour or so. Very personable and even sweet to my pets. I highly recommend these guys! A+ service. Thank you so much.

Kyle Stepler

a year ago

It was my first time using Peterman Brothers but they came highly recommended. They came on time and were professional but personable. They explained everything they were doing and any issues they found. I didn’t feel pushed to make a decision and I didn’t feel like they were trying to sell me something and just make money.

Brandon Davis

a year ago

After realizing our water heater was nearing the end, my wife and I started to get different estimates for a replacement. The first company we had come to the house, was a terrible experience. The next company, Peterman Brothers, were our second option. Within the first 2 minutes of being on the phone, I knew it was going to be a great experience. I called and left a voicemail and within 20 minutes, Tasha called me back and was extremely helpful and understanding. After getting my information and details of what we were needing, she was able to get a free estimate scheduled for the next day. The technician, Lucas was very knowledgeable, helpful and did a great job! He provided a thorough explanation and scope of work and made everything easy to understand. He had all of the parts, including the new water heater and was able to finish within a few hours. They gained customers for life because of their great customer service and great workmanship. We would recommend them to anyone!Thank you for a great experience and for getting us taken care of!!

Kimberly Sample

a month ago

They were great. !!! Every time they do work for me it is awesome !!!
Thanks so much

TheCheebaman333

a year ago

It’s hard to find a good reputable company out there these days! Look no further!! (Peterman Brothers)They have always treated my Family , and friends right! Now you can add me to that list!Eric was my Technician, he was very knowledgeable, friendly and experienced! He provided Quality work!!!

Mark Brady

a week ago

Stailey Howson was professional, personable, and knowledgeable. Thank you Stailey

bosticgardens

a month ago

Very professional and knowledgeable. Friendly and courteous- thoroughly explained our options.

Tara DeBoo

11 months ago

Got my 6 month plumbing check up. Eric was great. He explained everything well and was very polite, and knowledgeable. I have recommended Peterman Brothers multiple times and I will continue to do so! Peterman Brothers calms my anxiety of big costly problems by helping to catch problems early before they become big and costly.

KAREN HOLT

a year ago

Trevor W. out of Muncie office did a plumbing inspection. He was friendly and professional. He thoroughly inspected my whole house inside outside and underneath as well. I asked multiple questions and he was able to answer them all to my satisfaction. I am impressed with the whole Peterman experience. I have had my furnace inspected and have scheduled my air conditioner inspection for July. Thank you all very much!

Sidney Hensley

10 months ago

Having second thoughts looking for a second opinion!!! Had plumbers out to unclog drains and they had to come back the very next day. Had a heating and cooling guy out for separate issue which unfortunately occurred at the same time as my plumbing issue. I had to schedule heating and cooling tech to come back out because he did not resolve the issue.I believe Peterman Brothers trains there techs to be salesman and not servicemen. Decided to go ahead and cancel having the heating and cooling tech back out. Going to look elsewhere for more service experience versus sales!!!!Don't just read reviews on this company from their page make sure you check out reviews with the Better Business Bureau!!!You can see it in their eyes, they are trained to repeat the same sales pitch.

Nicholas Trinoskey

2 weeks ago

Seth was great. Recommend him for all the jobs everywhere all the time.

Mallory Simmons

a month ago

Kari is great! She is always efficient, friendly and knowledgeable.

Jackie Grigg

11 months ago

Joshua C was so friendly and helpful. He fixed our sump pump in no time at all. He was also considerate of our dog who just had surgery and was a pleasure to have in our home. We cannot recommend Joshua and Peterman enough. We truly feel like we are part of the family.

Jonathan Stephenson

10 months ago

I’ve dealt with Peterman in the past, and they were very friendly, take the time to explain the situation to you and make sure you know all your options, I’m very pleased and happy with their service. The techs seem very knowledgeable, willing to help, and they listen to you. The several times I called them to my house, they do only what is necessary, explain all options, and don’t try to oversell me, I’m very pleased, thank you

Sara Jackson

a year ago

I’ve been using Peterman’s since my first home repair in 2014 and I keep coming back. They provide quality service, stand by their work and are very quick to respond and schedule. I’m a single mother also caring for an elderly parent and don’t have many handy resources available to help me out in with home repairs, so it’s important to have someone to call, even for a clogged drain. This makes their membership program beneficial to me and helps keep my costs low. I’d recommend them anytime for a one time need or long term over the years

Ethan Moses

4 months ago

Great service, on time and fixed an issue we didn’t realize we had! I am happy to usePeterman Brothers.

Lee P.

6 months ago

Was excited to try this company, even bought their maintenance plan, however, I was unable to use them. I work from home and it seems they are unable to schedule appointments not even one that asks for anytime after 1. Ridiculous.

Cynthia Bodnar

8 months ago

Dalton was excellent! He arrived as planned, worked cleanly and efficiently, shared information with me as he went including actions to be taken and information related to the unit! Additionally, my father who has Alzheimer’s was present and he was kind to him when he asked questions and observed him working!

Christina Schneider

7 months ago

I love Peterman Brothers. I would never call anyone else for my heating and cooling needs. They are always professional and friendly. Explain everything in detail and are always quick to respond.

Ember Morris

a year ago

I called Peterman Brothers for an estimate on a new A/C system. Josh was knowledgeable and explained everything. He even helped me apply for financing. The day of the install, Jesse and Logan were the technicians. They were punctual, professional and seemed to do the job right. I would definitely recommend them and will be calling them for my heating and cooling needs in the future.

Matthew Gray

a year ago

AWESOME experiance from start to finish! My sub pump was beeping and I could not figure out why. I put a request in Sunday, and Monday morning they gave me a call; got scheduled for Tuesday. The service tech Josh was GREAT! Friendly and professional. Will do business with them again. He fixed my issue and told me what to look for next time we have a big storm...

Jackie Morey

a year ago

Couldn't be happier with our system and the service that we have received. Equipment: A+, Installation:A+, payment plan A+, Service and professionalism of the techs:A++. Scheduling D. There is an assumption that we are going to wait around all day for the techs to show. They won't give you a time frame of when the tech may show. Their line is just, flex scheduling. I understand that some jobs will take longer than other based on what is found. I was called three times to confirm my schedule. Each time I told them there was an hour and a half time frame I would not b at the house. The first two times, I was assured that they had blocked that time out so the dispatcher could make sure to avoid that time but make sure I was seen. The third call was from the dispatcher who had no idea about the blocked out time and had to reschedule me.....2 months in future because of how booked they are. Really frustrated with the lack of communication.

Sara Kehrer

9 months ago

My 81 year old father had signed up for a plan for yearly maintenance on the HVAC system. In December, the house was sold. He has been diagnosed with dementia and as his daughter have taken over helping with their bills. My dad had a recurring charge on his credit card for Peterman. When I would call them I would be told there team was busy and that I would need to email. I sent the email and asked for a refund for 8 months of fees. The responded and told me they had cancelled the membership and but would not refund the fees. Again I called the office and would be told that no one was available. After making multiple calls and telling them my father has dementia they still refuse to refund fees for services they could never have provided because the property was no longer owned.

董心远

2 months ago

Nick did a great job and he was very friendly. Like the service!

Kelly Noel

11 months ago

I had Peterman Brothers come out to look at my water softener that wasn’t working. I was quoted a new one and was able to have them come back the same to day to install it. Michael and Norman did an awesome job! They hauled away my old one as put in the new one. They were very professional and very friendly.

Patti Brunk

a month ago

Grant was very professional and friendly and repaired our drain completely.

Laura Betzinger

a month ago

Great service - fast and really easy to work with. Highly recommend

Karen Ross

3 months ago

Technician was professional and polite. He was a good representative for your company.

Cynthia Booth

a year ago

My shower needed the fixtures as well as the plumbing behind the wall replaced. David Takata and Joshua Brooks answered the service call and they were great!!! Both young men were smart, knowledgeable and professional. They are very good at explaining what needs to be accomplished and what the options are and leaving the decision up to me without any pressure. They answered questions quickly and proficiently. One young man had only been working for this company for a week and couldn't stop raving about how good a company it is to work for and how good they have been to him. Both men are competent, hard working, and knowledge and go about and beyond for the customer. I highly recommend both David and Joshua and Peterman!

Rich Beedle

2 months ago

Josiah was informative and polite, he answered all my questions and he checked everything out thoroughly.

John Schellinger

a year ago

I hired Peterman to replace 3 toilets and investigate an unknown water pressure issue. They discovered that my water softener was not functioning, passing hard water into my home plumbing from the city line, and that the water softener was the culprit of the pressure issues. They replaced it on the same day of service, along with all 3 toilets. They showed me an itemized cost breakdown about 10 times along the way since I wasn't expecting to have such an expensive repair day. They were very understanding of any and all questions. And they also were very respectful of our home -- they wore shoe protection while inside, replacing it if they ever went back outside, and also happily obliged to my mask requests while my pregnant wife is at home. I will definitely choose Peterman again.

Deanna Sharp

11 months ago

These guys are amazing. Very professional, trustworthy and friendly. Our AC went out and they worked 4+ hours in 90+ degree heat installing a new one. The whole thing, from quote to install, happened fairly quickly. I would highly recommend them.

Elissa Dalton

9 months ago

Dan was amazing! He was super thorough, took his time, and answered all my questions! He also went above and beyond and cleaned out my AC unit and addressed my concerns with our mini-splits.

Jason Russell

4 months ago

I had a clogged drain. Peterman bros showed up when they said they and fixed it quick. I will definitely use them in the future.

Saily Fisher

3 weeks ago

Had a very good experience the guys were great on time and then a very great job

Guy E. Trump

8 months ago

I think they got it fixed it hasn't been warm enough to test it. We signed up for the yearly maintenance it hasn't been done yet. I was told it would be done after all was fixed. Now I'm told it won't be done till November. I signed up because it needed to be done now. You would think we paid for it it should be done now to get our rotation started. I've tried to be nice about it.

Laura Barrett

a year ago

Darren did an excellent job with my HVAC maintenance checkup today. He was very friendly, thorough, and answered all of my questions. He also provided me with good filter recommendations for my allergen issues. Thank you Darren for the great convo and professionalism. I always enjoy the quality service I experience with Peterman Bros and highly recommend them!

Angie “Ang” Steineck

4 months ago

They are very friendly and fast. Answered every queation and didnt make me feel like they were to busy or in a hurry to answer anything.

Collin Bartlett

6 months ago

Great service and affordable pricing! Just had a quick plumbing inspection and water heater flush by signing up for their year long service agreement. The agreement is a good value coming from a reputable company. They were also able to answer my questions about future plumbing projects, which I will use their services when the time comes. Joe Barnhart and his trainee were excellent (sorry I forgot his name!).Update: Patrick Vance is our go-to technician at Peterman for our HVAC needs. He is thorough, polite, knowledgeable, and trustworthy. He has been by far the best technician we have ever worked with. As long as he is at Peterman, we will continue to use their services!

Dennis Brewer

2 months ago

Excellent customer service! I feel very comfortable with their work. Cole the electrician was excellent. Went over everything in detail.
Thank you gentlemen

Daphne Bunch

10 months ago

The a/c started to go out. Called Peterman and they promptly came out. Told me I needed a new furnace and air conditioner. The guys called the office and had O'Neil Taylor come out to go over my options. O'Neil was very knowledgeable and helped me pick the option for me. I am very pleased with the work and glad that O'Neil was there to assist me in this endeavor. Thank you all!

Allen Schmelzle

a month ago

Everyone was great. Tech was especially good-guiding us through everything.

Elizabeth Hall

3 weeks ago

Nick Walker was on time, very polite,very informative & did a good job.

Kaycie Mcfarland

4 months ago

Kari and Casey were amazing! Very professional and kind while providing great and efficient service!

Dylan Warren

10 months ago

Daniel was very helpful and thorough in explaining what he found while conducting maintenance on our AC and furnace. He also talked us through the member process which is a great deal and will help us get our yearly maintenance done!

Erin Crick

a month ago

Tristen and Luke were great! Professional, efficient and friendly.

Dave Thompson

4 weeks ago

Work was completed as was expected and worked around my schedule. Excellent job as always!

Ralph Schnell

2 weeks ago

Excellent technician. Knowledgeable and very personable. I highly recommend this tech.

Kevin Carnes

8 months ago

Great communication before, during, and after service. The HVAC technician, Josiah, was very professional and personable. He showed photos, described findings, and made sensible recommendations.

Diana

6 months ago

Had our annual furnace check up. Good job as usual. I recommend their services, especially their maintenance contract.

David Heckman

a year ago

Peterman Brothers do not treat their customers well. After having Peterman install a brand new AC Bryant around 2 years ago (under 10 year warranty), when the unit failed at the beginning of summer they gave an almost 2 month wait before being able to service. After repeatedly calling, I got that timeframe down to 2 weeks. Additionally I asked for a manager and/or technician to call me to discuss. No one ever bothered to call for the whole 2 week time period.I hired another company, who were there in 2 hours. The were shocked at the way we were being treated by Peterman Brothers. The other company's tech added, When we install a unit, that customer's issue is treated with priority until resolved.Maybe Peterman could adopt some of these business practices. At least, attempt to call your customers back.

Holly Amick

11 months ago

Our AC went out Thursday morning and Peterman’s was able to make it out on Friday. The technician, Sean, knew what was wrong right away and even showed me the issue which I appreciated so that I have knowledge for the future. He was friendly and professional. Highly recommend Peterman’s!

John Okerson

9 months ago

Very professional and courteous. Even fixed a gas leak that had gone previously undetected free of charge. UPDATE: replaced the water heater. Very efficient and informative. Kept me in the loop throughout the process. Recommend their services!

Jeffrey Yegerlehner

3 months ago

Spencer gave me an estimate and answered all my questions politely and professionally. Two thumbs up!

Rhonda Johnson

a month ago

Will arrived on time and very helpful. Work was completed was terrific.

Joyce Barlow

3 months ago

I really like Peterman brothers the workers that I've had in my home are professional and knowledgeable I really appreciate that.

Ryan Annis

2 years ago

Noah was outstanding! Without a doubt the bestservice technician I've ever had at my home. He was friendly, caring, and very informative. He took his time and did things right. He was able to answer my questions. I greatly appreciate his work today on the plumbing maintenance inspection. Peterman has a great person in Noah working for them. Thank you!

Amy Czarnecki

11 months ago

We use Peterman Brothers for our HVAC maintenance- while I’m not a fan of their new scheduling system, their technicians are great! Max Denney was out today and was very professional and thorough. Highly recommend.

Sim Decals

9 months ago

Waited 2 weeks to have an appointment. Was quoted $1,500 to connect soffit lights already installed. Paid the $89 service fee. Spend less money on your commercials and actually offer a decent quote for simple work.

Kim Rastrelli

6 months ago

Fantastic service from the call in, to the communication of arrival and especially the service tech Xaiver. Patient, knowledgeable and just went above and beyond to be helpful. First class operation

Sean Hogan

8 months ago

Peterson's have been great for regular system checks and preventive maintenance. The annual checkups are a great way to ensure that everything is running with no problems. Techs have all been great.

S. Webb

a month ago

Prompt and professional service! Really happy we went with Peterman Brothers.

Levi Cox

11 months ago

We have used Peterman’s twice, 1st a capacitor went out and Noah replaced this and verified the new part was operational before leaving.Today was system maintenance. Todd was very thorough in his diagnostics and explained what and why he was performing certain tasks. Even though I have limited HVAC experience, I do have enough knowledge to appreciate their efforts and performance.Very respectful and professional. Would highly recommend Peterman’s based solely on Noah and Todd. Thank you for your service!!

Roderick Stanley

a week ago

Your tech Brandon did an excellent job job well done

Mike Reilly

a year ago

Same day service was provided by Eric, who was very thorough with his evaluation of our situation, and kept us well informed of the progress he was making during the repair. He was able to remedy the drain clog to our satisfaction. We highly recommend the Peterman Brothers and their team.

Momma Jones

5 months ago

Great experience! Was very satisfied with my service and will definitely call again next time I need something fixed!

Nichole Barber

a month ago

Alex did an excellent job. Friendly, professional, and timely.

Shannon Jensvold

2 months ago

Cook and Garry were professional and completed the repair quickly, and they explained everything thoroughly! Thank you!!

coriona foster

3 weeks ago

They do a great job everything! And their prices is great!

Dom The Bomb Vargas

8 months ago

Xavier helped me out! Kept me in the loop and sold me the membership package as well. Peterman has earned my business! I don’t think you’ll be disappointed if you’re like me and know nothing about being “handy”.

Kevin Mathews

a year ago

I’m very satisfied with Andrew and Mike they were professional at all times during the installation of my new water heater. We had a fulfilling conversation afterwards they made me feel like I made a great decision by choosing Peterman Brothers thank you guys so so so so much!!! Kevin Mathews satisfied customer

Chris Patterson

a year ago

Was on time, friendly, explained what action was taken (diagnosis - locate power source for home security system). Professional, wore all safety attire. Took time to explain billing and what additional services. I try to use local vendors when able but because of short notice everyone was busy. Very thankful Peterman Brothers was available and within my service area. Would gladly recommend and use them again.

Branham Tanner

2 months ago

Payton was very friendly and knowledgeable. Worked very quickly and efficiently.

Kiana Blaine

4 months ago

Peterman Brothers did an excellent job on my furnace installation and I use them for all of my HVAC services!

Don Wismer

11 months ago

I don't know that I've worked with any other company that provides the level of service you get from Peterman Brothers. They are prompt to reply, on time, fast, respectful, and have generally been a pleasure to work with. 10/10 would recommend.

Jacqueline Wheatcraft

a year ago

The Peterman Brothers employees that came out to take care of my sewer repair were straight forward with what was needed to complete my repair.I would highly recommend them to anyone that needs any HVAC or plumbing problems that people have.All of the people that came out were very personable and answered all questions I may have had during the process of the repair.

Steve Sewell

a year ago

We have had Peterman out several times to fix different issues and we have been satisfied every time. My wife was running behind and Nicholas was extremely polite and courteous by waiting a few minutes for her to arrive. Can’t say enough positive things about this company and it’s employees!

Kathy Staton

5 months ago

Zach was very personable and did an excellent job answering my questions and doing a thorough heating system check.

Pam Jenkins

8 months ago

Pierre Latus performed routine maintenance and cleaning on the HVAC unit we purchased from Peterman Brothers last year. He thoroughly cleaned both furnace and air conditioner units, and installed a new compressor saver. Pierre was extremely professional, knowledgeable and considerate. We will ask for Pierre when scheduling our next system maintenance appointment!

Becky Shirey

a year ago

Did a plumbing check, coming back tomorrow to fix both outside water spickets so they won't leak inside. _Eric Graham was my technician and was very good at educating me about, water conditioning, and everything he found. Very professional and educated on his job! Eric was very personal and really made this process alot easier! I really appreciate the knowledge he shared with me. I haven't even had the work done and I know it will be done properly by Eric. Thank you.

Victoria Auten

a year ago

Russell and Chris serviced and installed the filling system for our toilet tank. They did a fantastic job, gave me options, and made sure the decision was what was best for us and our situation. I got a call when they were on their way with when to expect them, and also got a picture of Russell texted to me so I knew who to expect. They answered all of my questions, and made sure we were taken care of. I will be using Peterman Brothers again, and they will be my recommendation!

Nick Crain

5 months ago

Tech arrived and started out by explaining how he would proceed with maintenance.
He also showed me a few thing . I can say he is very professional.

Ann Golden

a year ago

Todd Westbrook arrived promptly as scheduled to perform maintenance on our furnace. He was very kind, considerate, and as professional as anyone could ask for. In no time at all, Todd had cleaned, and thoroughly examined the furnace, which Peterman's installed last fall, and gave it a clean bill of health. We've never had anything negative about any of the folks at Peterman's.

Holly Stafford

a year ago

I’ve paid the membership fee with this company for more than 2 years under the pretense that when I need service, that membership would ensure that it happens quickly. Fast forward to today, when my air conditioning isn’t keeping up and cooling my home in the current temperatures. Imagine my surprise when they told me that the soonest they could get here was 15 DAYS away. When I questioned this, they then suggested that people didn’t want to work, which was the reason it would take so long.Needless to say, I reached out to another highly rated local company. They were able to get here within 24 hours. That’s without a membership.It’s unfortunate that they seem to be accepting more memberships than they can handle to service since I’ve had good work done by them in the past. I won’t, however, be choosing to give my business to this company in the future since they now can’t deliver on what they promise.

Tim Culbertson

11 months ago

Sean came out and fixed several minor issues with the system that Peterman‘s installers had done incorrectly or overlooked. It was all under warranty & they didn’t try to charge me. Nice dude, too; very friendly, knowledgeable and responsive service.

Eric Kinsey

a year ago

I was a Peterman Brother's Club Member for 2 years and just cancelled my membership. Story below but long story short, they are price gaugers.So my garbage disposal broke and I called Peterman Brother's to have them take a look at it. While I was at work they came over to the house to take a look. They determined it needed to be replaced. Before my 7 month pregnant wife could even call me, the 2 technicians were already getting it out of the truck and were installing it and got it done in 20 minutes.For a $150 garbage disposal, they charged us $650 dollars for install. That is after the 15 percent discount you get from being a member. So if someone wasn't a member, they would charge you almost $700.I couldn't believe it, there had to be some mistake. So I called the next day to the Peterman Member line. I didn't hear back from customer service for 2 weeks. When I was on the phone, they told me they charge a flat rate for any repair. Doesn't matter if it takes 20 minutes or 2 hours.Talking with other professionals in the plumbing business, I realized that I had been taken advantage of with every repair they have ever done for me.Please shop around for quotes. The club is not worth it and they will upcharge you at every turn. I hope and pray this doesn't happen to anyone else. Thank you if you have read this whole thing and God bless you.

Roy Zenor

2 months ago

Brandon was great. Co.pleted water heater inspection and answered all our questions.

Curtis Anderson

a year ago

We had Jeremy as our Technician. He was very professional and on time. He took time out of his day to explain things on how they worked. We found the problem and he explained to me what exactly happened. He got us a quote very fast. Thanks again!

Amy Jackson

2 months ago

I have never called them and they DIDNT show up the same day!!!! Highly recommend!!!

Traci Mundell

a year ago

This is our second experience with Peterman Brothers and both times they have been outstanding. Today, their technician Darren came out to perform annual maintenance on our heating system. Darren was extremely professional, explained what he would be checking and the subsequent results. He offered two good recommendations for our system that we might want to consider and explained the benefits of each. I would highly recommend Peterman Brothers to anyone.

Brittany Miller

a year ago

I had a tankless water heater installed today. About an hour after they left it started leaking at the shut off valve. They sent Eric and Josh out who were phenomenal. They were quick to diagnose the problem and worked diligently to resolve. They also cleaned up all the water that had leaked and gave me pointers on my humidifier. What started off as a concern quickly turned into a positive experience.

John Cocco

6 months ago

The staff are always courteous, professional, and knowledgeable. They aren’t pushy or trying to find things that are wrong so they can charge you. Very satisfied with their services.

Bonita Honeycutt

a year ago

The gentleman who checked my furnace went beyond what he had to do and explained what I needed to do to be safe . I was very pleased with this young man . He had to crawl under my house to check my furnace and still spent way o errands an hour under there . The last person did not tell me any of the things that he explained to me what was going on and was only under there for maybe 10 min . I herd this gut talking this gs apart and checking everything. He goes way beyond of doing a well job . In my opinion he deserves more then employee of a year . I wish more tech were like him . Definitely would try to hold on to him no matter what it would take . Awesome job thank you so much

Patti Bock

10 months ago

Peterman does a great job on all visits. The monthly maintenance fee covers yearly service calls as well as discounts with them. Every employee goes above and beyond. Great company.

James Coulson

2 months ago

Professional and very respectful! Explained work and provided pictures! Very good experience!

Indy Muscle

a year ago

Jon The technician, was courteous and thorough. I rest assured that all work was done successfully properly to the best of his ability. After two experiences with Peterman Brothers I’m sold on their service and the way they handle their costumers

Deborah Retherford

a year ago

Todd Westbrook was the technician. He inspected the a/c unit and pointed out everything thst needed to be fixed. He was very informative and courteous. I have also used them for plumbing issues and they are very helpful. I will continue using them.

Kevin Barrer

7 months ago

Came in and gave the ductwork a thorough cleaning. Included the dryer vent. Gave me some recommendations on routine maintenance and potential upgrades. Logan and David are very polite and professional.

Alice Horn

a year ago

Aaron was extremely professional and found where the leak was coming from and fixed it in a timely manner . After fixing everything the areas were cleaned to my satisfaction. I am very pleased and I won't hesitate to recommend Peterman for the job.

Mona B

a year ago

The purpose of this visit was to perform maintenance on our AC system. Nate's work on our AC system was fantastic. He thoroughly cleaned the unit much better than it had ever been done before.Nate exemplified courtesy, care for the work he performed and total professionalism. If possible, we would like to have Nate back the next time our AC needs to be serviced.

Brian Oliver

2 months ago

Tyler was extremely professional, and very personable. Extremely satisfied with this company.

JT Stachler

a year ago

Our old furnace and air conditioning went out. We had great service techs who stopped by and explained that we needed a new system. The sales rep who came out was excellent to work with and gave us a very honest assessment of what we should do and took our goals about how long we planned to stay in the house into account. We were able to select a reasonably priced system and get a decent payment plan. They installed the system the next day, but it was a lemon. The local installers were all booked the next day, so they called a crew in from a city an hour and a half away. They did quick and thorough work and a couple of hours later we had our new system. They hauled away all of the old stuff and we breathed a sigh of relief when the HVAC quickly cooled our house. They did a great job!

Beka Lee

a year ago

Peterman Brothers is the 4th company I’ve had come out to my (very old) condo over the last 2ish years and they have by far been the best. Best customer service and best service - explained everything clearly each step of the way and very professional solving the problem. I signed up for their protection plan - glad to finally have found such a reliable company!

Shirley K Startzman

a year ago

Lucas was friendly, professional and extremely knowledgeable in assessing my needs. He explained all options available to solve my issue, including financial. He promised quick installation and a guarantee. I was impressed with his complete coverage of all aspects. I would have no problems hiring Peterman Brothers except for price.

Noneofyour Business

10 months ago

Decided to post this, because the exact same situation happened to someone else in previous reviews (nice to see they have time to respond to positive reviews, but not to negative ones).AC worked perfectly fine until they “serviced it”. Gave me a list of repairs for quite a bit of $$. Noticed my AC no longer functioned correctly later that night. Came back the next day and gave me another list of repairs twice as long (and twice the $$). Coincidence? Sure.Decided to get a new AC unit (mind you my house was still being kept cool by the -AC that was on its last leg-). They come, install, test the heat and leave. Low and behold the AC unit does not cool, at all. Hell, it doesn’t even turn on. The only thing working is the damn fan. Looking back on it.. why would you only test the heat during summer months? Nevertheless, we call to tell them it’s not working, and they can’t send anybody out until the following day. It’s currently 82 and rising in my house with animals and children. Easily one of the worst professional services I’ve ever experienced. Can’t even trust HVAC people to do HVAC things.Here’s to hoping I’m not forced out of my home due to excessive heat like the other review.

Larry Cox

a month ago

Technician was very friendly and explained everything he was doing.

Roscoe Brown

2 months ago

Great service by Jacob. Annual plumbing inspection and water heater flush.

Mike Boffo

a year ago

This was my first time to use Peterman Brothers. Gentleman arrived earlier than I anticipated which was a pleasant surprise. He was clean cut and very professional. He discussed the issue with me and promptly cleared the kitchen drain. He then went over some company plan options and discussed how I might be able to avoid future drain clogs. I was impressed by his professionalism and courtesy.