Best Businesses in Columbus, OH

I never give reviews. However...... Plumbing and Drain Professionals replaced my two 12-year aging hot water tanks today. Moose and Pat were both very professional and courteous all around and very pleasant and respectful. Their professionalism wasn't phased by my annoying dogs or the fact that the job did turn out to have some complications (not their fault, trust me). Moose is very good at customer service..... explaining and answering questions when I requested. Will call them back for any plumbing service I need.

Called before arrival, professional, followed COVID protocols, quick work and great price! Will be go to for future plumbing needs.

Chris B was able to come out the same day we called to unclog a pipe. He explained what needed to be done, the cost and accepted an online coupon. He was very personable, helpful and quick. He did a great job. He also gave helpful advice for maintenance that may help prevent future clogs. Great customer service.

I will definitely be calling waterworks (comfortworks) again for any issues I have! My thermostat went blank and I just called the first company that came up on google. Unfortunately, not every technician is an honest person. I was scammed by another company into almost buying an entire new air handler, and Jason came from Comfortworks and all that needed to be done was reconnect a wire that a previous technician (from different company) failed to connect when inspecting my system and therefore told me my blower motor had failed and I should just replace the entire air handler for $4800. Thank you for being an honest company!

If you want to do what's best for your property and not just take the cheapest price you hear, then this is the company you want. They replaced and upgraded our water service line. They were thoughtful and deliberate about the repair, and took the time to explain what is best, why, and how it will be done.

We had our water service line break just 2 years after having it repaired. I interviewed (got estimates from) 5 companies for this job. These guys weren't the cheapest, but considering the improvements they gave us, I think they were the absolute best deal! These guys where the only ones who actually measured the depth of my water line and it was too shallow (above the frost line). That's probably the cause of our line breaking twice. I was worried about digging up the yard since we are planning to sell this year, so they used a directional bore and left the yard intact. They excavated the hole at the street with a hydrovac and back filled with fresh soil, perfect for seeding. They scoped the sewer line and found that the bore would be in danger of hitting it, so they moved the service line over to run parallel to the sewer line and to square off with the street connection. This had 2 advantages: using only a single roll of copper (our original line was over 100ft from the street connection), and it removed the risk of hitting the sewer line. They were quick, organized, communicative, and didn't leave a mess anywhere.

In the end we upgraded to a single copper line with no couplers in the ground, installed at the correct depth, squared off to the street, and our yard is in great shape, all at the same price some companies wanted to dig up our whole yard and put in a longer line at too shallow a depth. And they wore masks (covid); not everyone will do that. And it's a family owned company. I couldn't ask for anything more!

They do everything from leaky faucets to new construction. I highly recommend this company.

Jim did a great job in unclogging our drain! He was thorough, explained things well, and did so in a friendly and professional manner.I should add that the dispatcher also was very good. We will use APEC again!Jerry

Professional team was responsive, polite, and helpful.

John arrived at my house and introduced himself and proceeded to assess the problem. He reported to me what the problem was and what his plan was. He fixed the problem in no time. Great job!

Our technician didn't clean up afterwards. Left water all over floor that had debris from toilet. Left our rugs and plunger thrown into hallway.

Josh Debolt was the lead tech and HVAC installer for the remodeling project Cassady apartments in Bexley OH. During the time of the 84 unit remodel Josh was very professional and helpful in keeping the project on its time schedule. It would be a pleasure do work on another project with him. Charles Williams, C&S Construction Group LLC

Had a great experience with Mr. Rooter. They fixed the plumbing under the foundation of my apartment building built in 1900. Took 7 days. My contractors had a great experience coordinating and working with them. Would definitely use them again!

Highly recommend Matt at The Service People. He was very professional, knowledgeable, patient and kind.

I had the privilege of getting Matt assigned to my service request through my Home Shield home warranty. Matt came to fix a shotty repair (shower and toilet leak) done by the previous repairman assigned to me by Home Shield.

It's evident that Matt does the job the right way, not the fastest or easiest way. He is also nice enough to explain things.

I'm confident in the work done on my home by Matt and it's such a relief!

Would like to leave a better review for Chris, as he was very prompt and communicated well at first. He arrived at the agreed time and let me know what issues needed addressed and let me know a part was needed to fix the shower leak. He asked to come back the next day and this is when the problem starts. I called him two times the next day with VMs and I got no response. I then texted him which he didn’t reply to. Another week has passed and I called one last time to just ask if he was going to complete the work or not so I can just move on to another plumber, and that went to VM too. So, all in all, I’m pretty disappointed at the lack of response, follow up, and professionalism.

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Fantastic company that provides quality service!

These guys are top notch! My family has used them for years.

Never returned my call

Always a great experience very friendly and courteous. They do great work everytime! Recommend to all our friends and family.

I have now found my plumber! Tim came & fixed my garbage disposal & clogged sink. They were able to get me in the same day, and were at my home less than half an hour. Tim was very informative and helpful. I didn't feel like I was being sold or scared into buying anything additional. I will definitely use them again, and recommend to friends.

EXCELLENT SERVICE! We had an emergency need to get a drain line cleared at our offices. We called a very well know company in town, the tech came out and gave us a quote of $990.00 because he had to have a supervisor come out and use a camera to inspect the drain, what a scam! We said thanks but no thanks. We called CPR and they had two techs out within 4 hours of us calling. The guys were pros, they went right to work and with 15 minutes the drain was clear. They gave a full explanation of how they opened the line and were on their way. Best thin thing is that the cost was 70% less than the person who runs ads on TV all day. Thank you CPR for being fair to customers and getting the job done!