Description
As a division of the Ohio DrainMaster, DrainMaster employs only the best, most qualified, and most dedicated plumbing contractors in the state. Our family-owned and operated plumbing company has been in operation since 1995. Our high standards of performance and even higher goals of constant 100% customer satisfaction has set us apart from any competition for almost two decades now, and we look forward to only widening that gap. Learning about us and our sewer line specialists servicing the Columbus, OH area is sure to convince you DrainMaster is the plumbing company for you!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Plumbing Service, Annual Maintenance, Backflow Testing, Blocked Drains, Burst Pipe Repair, Burst Pipes, Burst pipe Columbus, OH, Burst pipe in Columbus, OH, Careers Services, Cast Iron Pipes, Cleaning Sewer, Clogged Sink, Clogged Toilet, Clogging Kitchen Drains, Commercial Repairs, Damaged Water Line, Dependable Drain Cleaning, Descaling Columbus, OH, Descaling Pipes, Descaling in Columbus, OH, Drain Backup, Drain Cleaning And Plumbing, Drain Cleaning Hydro Jetting, Drain Inspection, Drain Issues, Drain Lines, Drain cleaning Columbus, OH, Drain cleaning in Columbus, OH, Emergency Drain Cleaning, Emergency Plumbing Service, Emergency Plumbing Services, Emergency drain cleaning Columbus, OH, Emergency drain cleaning in Columbus, OH, Faucet Replacement, Faucet installation Columbus, OH, Faucet installation in Columbus, OH, Faucet repair Columbus, OH, Faucet repair in Columbus, OH, Faucet replacement Columbus, OH, Faucet replacement in Columbus, OH, Fixture Repair, Fixture Repair Or Replacement, Flooded Bathroom, Full-Service Plumbing Company, Garbage Disposal Replacement, Garbage Disposals, Gas Leak, Gas Leak Repair, Gas Line Leak Detection, Gas Line Repair & Replacement, Gas Lines, Gas line repair Columbus, OH, Gas line repair in Columbus, OH, General Plumbing, General plumbing Columbus, OH, General plumbing in Columbus, OH, Hydro Jetting, Hydro Jetting Plumbing, Hydro jetting Columbus, OH, Hydro jetting in Columbus, OH, Indoor Water Pipes, Inspection And Repair, Install faucet, Install faucet Columbus, OH, Install faucet in Columbus, OH, Install sump pump Columbus, OH, Install sump pump in Columbus, OH, Iron Pipes, Kitchen Sinks, Laundry Lines, Leaking Pipes, Leaking pipe repair Columbus, OH, Leaking pipe repair in Columbus, OH, Leaks, Clogs, Leaky pipe repair Columbus, OH, Leaky pipe repair in Columbus, OH, Line Snaking, Low water pressure Columbus, OH, Low water pressure in Columbus, OH, New Water Heater Installation, Other Plumbing Service, Outdoor Pipes, Pinhole Leaks, Pipe Descaling, Pipes Emergency, Plumber in Columbus, OH, Plumbers Columbus, OH, Plumbers in Columbus, OH, Plumbing, Plumbing Company, Plumbing Contractor, Plumbing Emergency, Plumbing Fixes And Cleanup, Plumbing Issues, Plumbing Maintenance, Plumbing Needs, Plumbing Problem, Plumbing Problems, Plumbing Repair, Plumbing Repair Services, Plumbing Repairs, Plumbing Services, Plumbing Snake, Plumbing Solutions, Plumbing company Columbus, OH, Plumbing company in Columbus, OH, Plumbing installation Columbus, OH, Plumbing installation in Columbus, OH, Plumbing maintenance Columbus, OH, Plumbing repair Columbus, OH, Plumbing repair in Columbus, OH, Prevent Frozen Pipes, Real Estate Plumbing, Repair faucet, Repair faucet Columbus, OH, Repair faucet in Columbus, OH, Repair gas line Columbus, OH, Repair gas line in Columbus, OH, Repair leaky pipe Columbus, OH, Repair leaky pipe in Columbus, OH, Repair sewer Columbus, OH, Repair sewer in Columbus, OH, Repair sewer line Columbus, OH, Repair sewer line in Columbus, OH, Repair sump pump Columbus, OH, Repair sump pump in Columbus, OH, Repair toilet, Repair toilet Columbus, OH, Repair toilet in Columbus, OH, Repair water line Columbus, OH, Repair water line in Columbus, OH, Repair water main Columbus, OH, Repair water main in Columbus, OH, Replace faucet, Replace faucet Columbus, OH, Replace faucet in Columbus, OH, Replace sump pump in Columbus, OH, Replace toilet Columbus, OH, Replace toilet in Columbus, OH, Residential & Commercial, Residential Services, Sewer Camera Inspection, Sewer Camera Inspections, Sewer Issues, Sewer Line Installation, Sewer Line Maintenance, Sewer Line Repair, Sewer Line Replacement, Sewer Line Services, Sewer Pipe Line Installation, Sewer Pipe Line Maintenance, Sewer Pipe Line Repair, Sewer Pipe Line Replacement, Sewer Pipe Line Services, Sewer camera inspection Columbus, OH, Sewer camera inspection in Columbus, OH, Sewer line repair Columbus, OH, Sewer line repair in Columbus, OH, Sewer repair Columbus, OH, Sewer repair in Columbus, OH, Sink Installation And Repair, Sink Plumbing, Sink Repair, Sinks, Toilets, Faucets, Sump Pump Installation, Sump Pump Installation And Repair, Sump Pumps, Sump pump installation Columbus, OH, Sump pump installation in Columbus, OH, Sump pump repair Columbus, OH, Sump pump repair in Columbus, OH, Sump pump replacement Columbus, OH, Sump pump replacement in Columbus, OH, Tankless Water Heater Maintenance, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Services, Tankless Water Leak Installation, Toilet Drain, Toilet Repair, Toilet repair Columbus, OH, Toilet repair in Columbus, OH, Toilet replacement Columbus, OH, Toilet replacement in Columbus, OH, Toilets Faucets, Toilets, Faucets, And More, Trenchless Pipe Lining, Trenchless Services, Trenchless Sewer, Trenchless Techniques, Trenchless Technology, Trenchless Water, Trenchless Water Line Repair, Trenchless Water Line Replacement, Trenchless pipe lining Columbus, OH, Trenchless pipe lining in Columbus, OH, Unclogged toilet Columbus, OH, Unclogged toilet in Columbus, OH, Underground Leaking, Video Inspection, Water Damage, Water Heater Emergency, Water Heater Maintenance, Water Heater Repair Company, Water Heater Repairs, Water Heater Replacement, Water Heater Services, Water Line Installation, Water Line Installations, Water Line Repair, Water Line Replacement, Water Line Services, Water Lines, Water Main Repair, Water Main Repair Services, Water Pipe, Water Pressure, Water Valves, Water line repair Columbus, OH, Water line repair in Columbus, OH, Water main repair Columbus, OH, Water main repair in Columbus, OH, Your Plumbing, plumbing maintenance in Columbus, OH, Clogged Drain, Clogged Drain Repair, Drain Cleaning Company, Drain Cleaning Maintenance, Drain Cleaning Service, Drain Line Installation, Drain Repair, Drain Replacement, Drain Snaking, Hydro Jetting Services, Pipe Camera Inspection, Plumbing Inspection, Sewer Camera Inspection Services, Sewer Video Inspection,
Reviews
Mary Jo Boyd
3 months ago
The young man who came to my home was very polite. He took a look at the issue I was having with water backing up in the sink next to the washing machine. He explained what the problem was and gave me a quote. I was pleasantly surprised by the quote and how quickly he fixed the issue after a neighbor who had the same issue not long ago was charged a lot more by another company.
I will definitely be recommending and contacting Drain Master for any future plumbing needs.
Judy Harrington
a month ago
I have used DrainMasters for over 20 years. I had twenty-five rentals and my own home for them to take care of. They always show up on time and get the job done. The people are very friendly and let you know what they have done to correct the problems. I am very satisfied with DrainMasters and will continue to use this company.
Stella was amazing to work with while trying to figure out next steps with my plumbing issues. She always answered the phone quickly and with in-depth knowledge. Their plumber Shane was excellent when he came out to see what was going wrong with the plumbing in my home. He was honest, experienced, quick and efficient. They both created a feeling of great confidence and trust for me.
DrainMaster really seems to know what they are doing! This was my first time using them and I called them simply because they were closest to my home. They were a lucky find! I highly recommend them. You can really count on them! Bonus: Their trip/estimate fee rolls over toward the cost of your repair if you choose to use them! It's great to feel you are not being nickeled and dimed! Loved, loved, loved working with them.
Tiffany Triplett
3 months ago
We have been using drain master for years. I originally hear of them through word of mouth. I had had 4 different plumbers come out to my home in one weeks time and my issue still could not get resolved. I call drain master they come out once and it is diagnosed and fixed. I now know exactly what the issue is and it is something that has to be done u
Yearly. They have been coming out for at least 5 years now I do believe. I do not trust anyone else. They are the best!
Sharon Schweitzer
a month ago
I thought I left this review before but don’t see it. I paid $950 to have a hot water tank installed and a couple days later discovered my AC wasn’t working because the plumber had literally moved my furnace resulting in all the ducts coming loose. I then had to pay someone $350 to fix my furnace ducts. I called Drainmaster immediately and was told space too tight for installer so he had to move furnace although this is at least 3rd time I’ve replaced tank with no previous issues. I asked that they refund at least the $359extra that they cost me and was told they would present to office and get back to me. It’s been almost a year and I never got a call back. Will never use again and don’t recommend anyone else use then either….would rate 0 if I could
My wife lost he engagement ring in the toilet and Drain master scheduled us for the next day to try and retrieve it. I was able to remove the toilet and found it and ended up canceling on them. They were too nice and was extremely happy we found it, no charge.
Thank you Charlie
After MUCH research, they offered the best solutions at a decent price. Work was done quickly and professionally and the tech was super friendly. Will definitely recommend!
Drain Masters is my go to plumber for drain related issues. They always answer the call when I'm in need whether it's after hours or on the weekend. Their professionalism is unmatched and they always take care of my issue. Can't say enough good things about drain masters service!
Drainmaster, Inc. did a camera scope of our sanitary sewer drain. The service representative did a good job explaining what he saw while the camera went through the 100 feet of drain line. For some reason they were unable to send us the video of this service, and rescheduled the scope which I thought was highly professional and the right thing to do. The second representative did an equally excellent job explaining what he saw and noting what options to resolve pending issues, and this time we received the video! Yay! I would recommend this company, and we'll be keeping them on our list of plumbers should we need a them again.
Drain Master completed 3 projects for me in 2022--a complicated outdoor waterline repair, a water heater replacement, and a leaking pipe behind a closet ceiling. All repairs were done timely and to a high standard. Prices were fair, and the workspaces were nicely cleaned up on completion.
Highly recommend.
I have been using this company as my #1 plumbing services for a while. As usual, they provide both quality service, and professional customer service! I highly recommend them, and I will keep using their services in the future.
Brenda Detty
2 months ago
The technician who came was super knowledgeable, personable, and did a great job. She got the job done well and quick and I would recommend her to any of my friends!
Mary Sunderman
4 months ago
Drain master is my go to plumbing company. I own and manage multiple properties. Charlie and his team are very knowledgeable and are equipped to solve problems others can't. I highly recommend Deainmaster!
Sarah Puchta
3 months ago
Terrible experience. Booked services to have a bathtub clog cleared and to put the tub hardware back on (i.e. the drain cover). The techs that showed up were told it was an issue in the kitchen, not the bathroom. They spent 15 minutes on the tub but did not put any of the hardware back on because they were not told that was needed and didn't have the tools and it wasn't included in the price despite the fact they would have had to remove the hardware to unclog the tub if I hadn't already done it prior to their arrival. I was finally able to find the time to put it back together and used the shower for the first time and it is now leaking into the floor below, which never happened prior to service, so I'm unclear if they caused more damage until I can pay to have another company provide an assessment and estimate for replacement.
They arrived on time, gave an estimate and were able to complete the work in the same day. I had 2 external faucets replaced with water shut off valves added, as well as a cap for the gas line.
Shane is simply the best.
True professional that exudes excellent communication throughout the entire process!
Will use Drainmaster again!
Jonathon Clipson
4 months ago
We’ve used DrainMaster for several plumbing jobs. Most recently, they replaced a shower valve. They are always on time and complete the work well at a fair price.
Ashlee Westergaard
4 months ago
Drainmaster has been nothing but professonial, courteous, and reliable. Their communication and customer service are very much appreciated. I highly reccommend using their services.
1st time with Drain Master. Everything went great from initial contact to service tech doing a great job, quickly as scheduled.
Thanks. Would recommend them.
The technician originally quoted us for a 5-hour job, but ended up finding the main issue within the first 30 minutes. As a result, he had the problem fixed within 1 hour and ended up saving us $800 from the original estimate!
Maulik Darji
7 months ago
They are pretty fast and reliable. The plumber was able to get things fixed very well. The service is really good.
Pricing wise it is on much higher side. They charge based on the task. So in 2 hours 3-4 tasks and all charged individually. That makes the cost much higher.
I’ve used DrainMaster several times over the last 5 years and they’ve always been very responsive, professional, helpful, and fair. Never suggest ‘add on’ unneeded services.
The technician Shane was professional and fixed the toilet. He even took time to looked at a leak I had in my outdoor faucet and spent about five minutes fixing it. He did not add it to the bill.
Thanks Shane
I have hired this company twice through IGS Insurance.
They are very fast and reliable. The plumber was very good at fixing things. The service is really good.
The price not through the insurance company is a bit expensive, but compared to The Eco Plumbers, the hydro jet drain cleaning fee was 1/4 cheaper than Eco Plumbers.
I hired on May 17th for main sewer Drain cleaning from The Eco Plumbers, the problem was not solved and only money was wasted.
On May 18th DrainMaster came and solved the problem. Since then, no problems have occurred to this day.
The reason I gave it 4 stars instead of 5 is because a plumber, who came out on October 14th, not only spoke unkindly and bluntly, but also did not listen to explanations and made an incorrect diagnosis in the first place.
I met 4 plumbers from this company, all 3 were friendly and professional.
Patricia Gold
7 months ago
We had noticed a sewer smell for several days but had not pinpointed the source. When the dishwasher caused the drain to overflow in our back storage room, we called DrainMaster to address the problem. Even though this was a Saturday, the company sent someone out within a few hours. John was friendly and professional. He explained everything he was going to do and answered all our questions. The drain is clear now and working fine. Very satisfied.
It was difficult to get a return phone call. The repair was completed yesterday. It was completed in a timely manner when the crew arrived
Evie Johnson
2 months ago
Answered the call promptly, installed new sump pump. Quick and Very professional.
Lux Crystallo
5 years ago
Russel and Ridge showed up exactly when they said they would, completed the work faster than they said, and we (finally) had our water back. They quickly identified the problem and knew exactly the correct repair with minimal damage to the internal or external house structure. Minimal damage to our plant beds out front, and good job backfilling the hole without large rocks.
I can' give them enough good words. Very professional, informative and quick. Well done guys!
Very pleased with the service. They were able to schedule me promptly and fixed the clogged bathtub and drain for the house quickly. Also gave tips to prevent from happening again. I highly recommend.
Rulaco Tiny Homes
8 months ago
I have worked with them so many times, on jobs, my own property, friends. Every time the experience is a good one. Job well done guys. Your word is always an honest response! Until next time.
The technician who came to my residence did a good job, he cleared out the blockage on my drainage system and did a good job cleaning up. He also gave some good advice on how to use simple products to help prevent blockages in the future. Great company. Will use them again if I need to. Thank-you Drain Masters. Doug J.
I have used Drain Master for several jobs like unclogging mainline drains and installing water service line. Each time I call them, they're always on time and perform an excellent job. I was not always present when I call them to perform certain jobs, because I trust them to do a good job. I will recommend their services to anyone including my best friends and families.
Quick to respond by phone, was at the property even faster and got the work done in no time. Greatwii ok ok!
Had then hydro snake a gutter drain pipe for me today. The gentleman who provided the quote, and the gentleman who came to do the work was very friendly, and did the work in a timely manner. No hidden charges, and I felt they were honest. I will definitely call them again.
anna alexander
4 months ago
The service guy was on time, thorough and quick. He was very pleasant and patient.
Tec was professional and cleaned up after .made sure everything was working properly and cleaned up
Carol Pelletier
10 months ago
Tina came out on Monday, July 25 and examined my clogged sump pump line. She was friendly, knowledgeable and helpful. It seems that tree roots are the culprit and part of the city sidewalk as well. I received their estimate, but it did not reflect everything that Tina and I discussed. I called the office for clarification on Wednesday and have heard nothing back. I hate being blown off! The 2 stars are for Tina and Kaylee, the customer agent. Those ladies deserve 5 stars. Charlie never got back to me about my concerns, so I am looking elsewhere for help.
Josh Deplacito
2 years ago
Charlie, went above and beyond. We spoke to the warranty company who told us we could replace the water valve for free or get a new water heater installed for $500.00. We were still in the hospital after delivering our daughter so we chose the free option because of the already astronomical cost for having a child. Charlie took the time to call us and to explain why it was a much better choice to replace the water heater for $500.00 instead. Our current water heater was about 9 years old and had already outlived it's estimated life expectancy. If we got the valve replaced and anything else went wrong with it there would be no warranty coverage left for this calendar year to repair it. The new water heater, was a significantly better product, came with a 6 year warranty, and replacement parts are readily available. Parts for our old water heater would have taken more than a week to get. He answered ALL of our questions and we confidently and happily chose the new water heater. Our new water heater was installed 2 days later. The technician was friendly, professional, and efficient. He did an excellent job. We are very happy. Thank you so much. I would highly recommend Drain Master.
Anthony Jacobs
a year ago
John did a great job of removing roots from my sewer line, while advising me of cost effective ways of maintaining a clear line. After several prior estimates from other companies, I felt John and DrainMaster weren't trying to sell me on something I didn't need, but repaired what needed to be repaired and allowed me the option to take care of what I could on my own to save money. John was knowledgeable, pleasant, and transparent about the whole process.
I was quoted $20k by a reputable company to handle the issue with my sewer and basement. I called Drainmaster, and not only was the repair a fraction of the price, it was handled within days of my initial call. 10/10 recommend!
Drain Master came right away to assess our broken sump pump. The plumber installed a new one efficiently and price was fair. I’m always satisfied with my Drain Master service.
Maureen Thompson
7 months ago
Great job. Other companies quoted me huge expensive jobs to correct issue. DrainMaster. They corrected the problem timely and reasonable price. Will definitely use them again
Charles Igwe
2 months ago
I like how they explained the task before doing the job. Very friendly and knowledgeable
Ann Napoletan
3 years ago
When my water heater died, I called the plumbing company I've been using for 25 years at 8am on Friday morning. They were not going to be able to come out until at least the following Thursday! At the recommendation of a friend, I called DrainMaster. The gentleman I spoke to was very courteous and professional, and he made a quick call then returned to let me know they could get me in that day. The guys arrived early that afternoon, and I think they were in and out in an hour! Again, they were very courteous and professional, went right to work, and cleaned everything up perfectly. Not a thing was left behind! In addition, they found another leak in the same area and took care of it without charging me an extra dime over what I was quoted. The cost seemed very reasonable and included not only the warranty on the tank, but also a one-year warranty on their labor. I'm so pleased with everything about this experience! DrainMaster has earned a loyal new customer!!
DrainMaster was one of the top rated Google companies. After calling my 'go-to' companies that were unavailable for days (and long conversations about the call center representative trying to understand the problem), I called DrainMaster and was greeted with an understanding of plumbing issues by the person who picked up the phone. They were fully booked, but understood the severity of the problem and were able to adjust some schedules to get Shane to the site immediately. Shane was professional and worked with us to understand the issue (shared condo pipe, which adds difficulty) and was able to assess and call in the right people and services from his team. The owner (Charlie) even got involved to make sure everything was going smoothly and I know that they had to change some people and their schedules around to solve our problem! (THANK YOU!) When I received the invoice, I was not shocked by any of the costs, as they were reasonable and explained to me proficiently. (The next day, I had a scheduled appointment at my house and one of the other major companies cost me the same amount for an appointment where they left without fixing anything.) I will be using DrainMaster in the future!
Drain Master was quick to respond to my slow draining kitchen sink, diagnosed my issue and was able to get drain working without requiring hydro jetting, which previous drain company did, and is much more costly. Very pleased to do business with this local company!
Chris Ireland
a month ago
Basement floor drain was cleared. Quick. Professional. And affordable.
Had an issue with a clogged line from the sump and gutters to the street. The company was quick to respond and the service tech was very knowledgeable. The price was pretty high for a 20 minute job in my opinion. But the value may be good if I don't have to have the line cleared for another 5 years or so. There were a lot of tree root mats and I was surprised at the amount of shingle granules flushed out. To date, we haven't had enough rain to evaluate the work and I'll report back if there's a problem.
Geoffrey Hatcher
6 months ago
I have used DrainMaster for many years. They have always provided excellent service at a fair price.
Daniel Roberts
11 months ago
Shane was super attentive to my sink issue. He located the problem, explained the costs and options, and remedied the sink issue to my satisfaction. I’ve already recommended Drain Master to friends in the neighborhood!
Tanya Renicker
3 years ago
We had a main line issue pop up on a Sunday night and called them early Monday morning and they were able to quickly get us on the schedule and come out within a few hours. Both technicians who stopped out, one to snake our drain and another to send a camera through at our request, and both were amazing and left me feeling super comfortable and welcomed all my questions and gave honest advice. Even though I hope we don't have any plumbing issues soon, when we do I know who we will be calling!
Prompt, efficient and professional thank you
Southern Shores LLC
a year ago
We had a time sensitive issue with a gas leak and shut off from Columbia Gas doing work in the area. Drain master was able to arrive ahead of the promised time frame and fix the problem within a reasonable amount of time. They were professional and courteous. They were more than fair regarding the charges for this service. We will definitely use them for any future situations regarding gas or plumbing. Highly recommend!
I was a long-time Roto-Rooter customer, but had not been happy with their recent past service. Then, on my last emergency call, after waiting 4 hours and having to call to find out what was going on, only to be given excuses, I decided to call someone else. DrainMaster had good reviews, so I dialed them up. And I'm glad I did. They were very friendly, on the phone and in person. They were out at my place within 30 minutes of my call to tackle the problem, And this was a late-night emergency call. They are price competitive and their service was great. I highly recommend giving them a try. I know I'll be calling them again for future plumbing needs.
I had an excellent experience with Charlie and DrainMaster. I highly recommend this company. I needed my sewage line scoped urgently to sell my house. DrainMaster was able to scope the line and send the video over earlier than they typically do. Everyone I worked with at DrainMaster went above and beyond to ensure I received the video and could get it sent to the buyer. I could tell they truly care about their customers by making their customer's problems their own. I very much appreciate their help!
Mallory Crookston
2 years ago
Charlie was professional and very responsive. He Fit us in to his booked schedule, answered all of our questions, and unclogged our basement floor (after another company was unable to get the job done). Knowledgeable and friendly. Would definitely recommend.
I am writing to give Tina & Eric a rave review! They were thorough, tidy and friendly. I have had my sewer line cleared many times, but they were the best by far. They used their hydro jet and camera to make sure our line was clear from the house to the main sewer line. Thank you so much for coming out so quickly and for doing such a great job. And, for wearing masks.
Service guy was very professional and knew exactly what the problem was. He had the issue completed in 10 minutes. Worth every penny and tipped him for his great service. Root Rooter cancelled on us twice and did not show any regret for missing their scheduled appointments. The best service I have had from any Company in a long time!
Rachel Zandieh
3 years ago
DrainMaster was a gem to find. To start, Charlie was very responsive and clear about the timing and the price I would expect for an emergency call, which by the way, was reasonable for all they did for us. Rick arrived and fixed the problem within an hour. He was professional, respectful and thorough, and we will definitely use DrainMaster in the future for plumbing and drain work.
Angela Hittle
4 years ago
Customer service was friendly and flexible with my work schedule. Dylan and John cleared my utility drain that had been backing up since moving into my rent within an hour of their arrival. Would highly recommend due to their professional attitudes and work ethics.
Roxanne Thompson
2 years ago
Richard was very professional, personable, and completed the job in an excellent manner. We will be calling you in the future to service our home.
Charlie took good care of me, and worked us in the same day. He is very professional and personable as well. ??
pheobe hellwig
a year ago
The guy showed up looked at my toilet then went down stairs and checked the drain. Told it would cost $125. Then unclog the toilet and we talked for a bit then he left. He made sure not to make a mess and told me how to fix my problem so I don't run in to the same issue in the future
Debbie Eldridge
5 years ago
I had an emergency situation that needed done quickly. DrainMaster came out for the estimate and scheduled the work to be done a few days later. They showed up early in the morning and the job was done quickly and professionally. I'm very happy with their work, professionalism, and reasonable prices. It was a joy working with DrainMaster and I will definitely use them again.
Joseph Baldwin
4 years ago
This crew came out and looked over the issues with my plumbing. They quoted me a price that was very reasonable and were in the following week for two days to complete the work. They went above and beyond my expectations with the quality of work that was performed and I would definitely recommend this company (especially Russel and Ridge) for your plumbing needs. I will be calling them first for my next plumbing needs.
I reached out for help on a broken spigot outside my house and was contacted the same day and provided service same day. I was quoted a 15 minute window of arrival and Rick was spot on. He was in and out in 10 minutes. No issues, no mess, functioning brand new spigot. Excellent service, excellent quality, I can’t recommend the company and Rick enough!
Emilia Andrews
3 years ago
I hired them because of a recommendation. Somebody in my household put pasta and rice down the drain at the same time (obviously a massive no-no - hindsight 20/20) and it clogged our kitchen sink.
I called, and the person I spoke to on the phone gave me a bunch of things to do before setting an appointment so that I could try and avoid having to pay for a plumber, and I super appreciated that. I tried everything she suggested, and it didn’t work, hence why I’m reviewing.
The plumbers came the next day, and two people showed up at the exact time that they said they would. I explained the problem, and they quickly got to work.
I’m a strong believer in never giving a bad review, because I hired them to unclog the sink, and they did just that. However, they didn’t have any covers on their boots, so there was a lot of dirt tracked through the front door to the kitchen. They also stacked the few dishes I had set in the sink on top of candles and glassware that I had on the counter. Again, not a massive deal, but it was a little frustrating to have to clean out dirty dishwater and residue from my candles.
They shoved all of the rugs out of the way in the kitchen to avoid them from getting wet, which I appreciated, but then just used every towel available in the kitchen to mop up the water mess and then left. them there for me to clean up after they left. I don’t care because they were old towels and I’m not picky on cheap candles, but some other people might be a little more “Karen” about this.
They also absolutely smelled of cigarette smoke and the smell lingered for hours. Again, it went away, so we didn’t care that much, but someone else might complain.
Overall, they fixed my screw up. They fixed the sink fast and it cost $149. I’d hire them again the next time I do something dumb enough to need a plumber once more.
Ryne Richardson
3 years ago
Had several drain places out before Drain Masters that said they could unclog my sewer line and didn't. Drain Masters came out the day after I called them and had it cleared within an hour! Great service and very nice and knowledgeable employees that actually filled me in on what was happening and how to prevent it again. Would recommend to anyone.
Rebecca Shaffer
4 years ago
We used Drainmaster today (Charlie was who came out) and I have nothing but amazing things to say!!! Amazingly prompt service, was able to diagnose the problem quickly, and the price was extremely reasonable compared to other local companies! Would wholeheartedly recommend and will be using them again in the future for any of our plumbing needs!!!
We are buying an older house and we asked Drainmaster to run a sewer line video. The technicians showed up ON TIME and did a thorough job. About five days later (over a weekend) we received a written report, then the video a couple days later. I highly recommend this company for this service.
We had a slow drain in our tub and lots of gurgling in the sink next to it. It wasn't an emergency but I did want to get the drain line cleared before it turned into one. I decided to try DrainMaster based on the great reviews. Tina came out this morning and did a great job. Not only did she do a thorough job, she was good with explaining what she did and offered advice on how to help keep the drain clear. I would definitely call DrainMaster again.
Charlie and Dylan were great! We needed emergency service on a Saturday evening and they were at our house within 90 minutes, and worked for over 2 hours to fix the issue. Both guys were professional and knowledgeable.
Rebecca Riding
5 years ago
I would highly recommend DrainMaster! I initially spoke with Charlie who arrived at my home within 30 minutes after I contacted him and addressed an emergency plumbing situation that I had. He rushed out to get the part needed to do the repair after a quick evaluation of the situation. He had Russell and Ridge come back out with the part to perform the work. They were very courteous, professional, and did an EXCELLENT job on the repair. The entire process took less than 2 hours from the initial call that I made, to them going out to get the part and getting back to complete the job. They are the only ones that I will trust to come in to do high quality work at a reasonable price from now on!
Unfortunately, our office had a clog after hours. We originally contacted another plumber to snake the drain, but they recommended the drain be jetted. They gave us a quote which we felt was pretty high and were only able to schedule someone in the morning. We decided to call around and found DrainMaster. They were able to send someone out within the hour and jet our pipes for a fraction of the cost.
Would definitely recommend.
Friendly on the phone, got a fast appointment, and Eric and Dillon did a great job making sure we were happy with the work that had been done. I couldn't be happier with the work or the price. If you're looking for a company to use, look no further!
I have had issues with the pipes in my house in the past and have always had plumbers come, take their sweet time, and end up charging an arm and a leg for the work. Needless to say I was not thrilled to have someone come out to clear the sewer drain in my basement.
However, the technicians from Drain Masters restored my faith in humanity. They were punctual, knowledgeable, friendly, and straight to business. Their pricing was well within my budget and I would definitely have them come back if and when anything else were to happen.
Scott Clevenger
2 years ago
We have used DrainMaster a few times now. Very professional and do a great job, explaining everything that they’ve found, make recommendations to remedy, etc. Zero pressure to perform any services. Very honest and great quality.
Drainmaster gets 5 stars for their prompt service, attention to detail and knowledge. We own an old home (1950's) with an equally old septic/drainage system. We were having back-up issues in the kitchen sink and toilets. We had two plumbers out who looked at the problem and didn't even put their tools down. They didn't know what to do. Dylan came out and was immediately able to diagnose the problem. When he ran into a snag Charlie, the owner, personally came out to make sure everything was corrected and problem solved. By the way, this was same day service. I'm a Realtor - Drainmaster is going on our highly recommended list to homeowners.
I use DrainMaster almost on a daily basis. They are always very responsive and get my issues taken care of quickly for my tenants. Highly recommend you try them. Charlie, Liz and Michelle are top notch!!
Mercy Pruden
6 months ago
Don’t use this company. They don’t respond very will.. not reliable.they u hanging! Not good business!
Breanne Young
6 years ago
Quick to respond and great price! We had a leak in our sink after attempting to fix the plumbing ourselves. Russell and Ridge from Drain Master showed up much faster than we would have ever expected and fixed the issue in a timely manner! They were very professional and knew their stuff! Highly recommend this company and Russell and Ridge!
Abraham Alexander
5 years ago
Absolutely Amazing Friendly and Professional Service. I had a big name company come out and want to replace the main Sewer line for over $3,500. They said the line was broken and there was no other options. Drain Master came out same day and was able to snake the drain using the same equipment as the other company and remove all the tree roots and the plumbing is working perfectly.
Drain Master saved me over $3000 and were friendly, knowledgeable and on time.
One of the best customer service experiences I’ve had in a long time. I recommend them highly and they will certainly be my plumber for life.
What can I say- but Wow! Called yesterday. Came out yesterday. Fixed today. I was given deadline notice from the water company for me to repair. I was really stressed and worried about the cost. They took care of everything. Utilities marked, permit, inspection. Lots of friendly communication along the way from the office, Charlie, and the guys that did repairs. Appreciate all of you so much. -Debbie
Professional Dependable Reasonable price.
This was one of the more pleasant experiences I’ve had with a home professional. I called and got an appointment the next day. I’ve had issues with water not properly draining to the sewer. I wasn’t sure if it was clogged, broken or what but it was a concern. Dalton showed up and let me tell him my concerns. Walked with me around the home and decided it needed camera work to see the issue. We found that the pipe was severely destroyed. Upon inspection, the camera got stuck and Dalton helped me remove a piece of lawn, fix the pipe, and helped me apply dirt to fill a sinkhole that was developing.
Top notch service and went above and beyond! Kudos!
Holly Bookless
4 months ago
Gas heater safety check and leak repair. Great service!
They came to unclog my drain. They did a great job, cleaned up and charged a fair price. Will call them any time I have a plumbing problem from now on.
2nd review.
Water Main broke and they fixed it. The price was reasonable, they came when they said they would come and they cleaned up afterwards. They will be my plumbers from now on. I can not recommend them enough!
Gabe Sturgess
8 years ago
I used these guys for the first time this week. The job was done well, fast and reasonably priced. They actually came out within 24 hours. I had a previous appointment with Eco Plumbers, it took them three days to make it to my house, and the initial estimate came in THREE times higher. Kind of insulting that Eco Plumbers would take advantage like that. That being said, we were happy Drain Master showed up, did the work, and charged a fair price. Highly recommended!
We had a block in our main sewer line and it was backed up into our basement. We called a different company first. They spent 6 hours trying to unclog it, and then left because the root was too big to cut. Drainmaster came out and after a couple minutes, they knew the line was broken and that a Columbia Gas contractor had damaged our line. They quickly and correctly identified the problem. We are now getting it fixed. Next time I need a plumber, I will be quick to call them. I would recommend you do the same.
I appreciate your helping me clear my drains. I liked that you gave me a set price for the job. You all did a good job and worked very hard to clean out the corrosion. Other companies wanted to charge additional money after the first he of work.
Robert Taglione
3 years ago
We had a hydro jet done and the workers at DrainMaster took their time to thoroughly clean out our sanitary line. They also identified issues with recent drain repairs that were completed with another company. We were then able to go back to the other company to have them remedy the situation. We will use DrainMaster again in the future.
Shane did a great job with an emergency repair we needed for a move. He was polite and efficient. We appreciated his promptness and energy.
Called on a Sunday to inquire about two busted or corroded pipes in bathroom that needed to be replaced. Was able to get Drain Master out to the house on Monday morning and the repair/replacement completed after a quick run to the plumbing supply store. I felt the price was fair and tech took time to explain why it happened and what we could to prevent another occurrence in the future. I highly recommend them for your needs.
Holli Charles
5 years ago
I highly recommend Drain Master! I have used them countless times over the past 8 or so years and I always have a good experience. Their prices are affordable and they are quick to respond to your call. They do a great job of explaining the plumbing problem and how they will fix it. 10/10 would recommend
I was so appreciative of the professionalism, they couldn’t help with the problem, but were still very helpful in figuring out the source. The technician went above and beyond, finding standing water in the crawl space, that was the source of the sewer-like smell. (They were there because the smell was presumed to be a sump pump/sewer line issue). I’m very thankful for the level of service and would recommend this company to anyone.
I called to have them assess an issue with the drains underground to the curb from downspouts. I asked them to assess 2-3 specific downspouts. They came out quickly the first visit, however it was obvious they did not even look at the specific drains I wanted them to check because the next day it rained and the issue was still there. They came out a second time quickly and low and behold the drains I wanted check were indeed clogged. No camera was used either visit, just cables. They wanted to collect an additional payment for the second visit, however I disputed them because they had not even addressed the original issue the first visit. I asked for an estimate for repairing and the tech that had come out was not qualified to provide one. I called a few days later to ask for the estimate but was told it would be another 1-2 days. That was a week ago. I have not heard from them again. I called another reputable company and they came out same day, cameras down all the drains, and gave an estimate for repairs; and it was a fraction of the cost of Drainmasters. I will not be calling them again.
Lindsey Witcosky
5 years ago
So quick and extremely helpful AND came out on a Saturday. Gave us helpful information about what to look for in our home warranty and was very professional. No one else could come until Monday but they made it out the same day without exorbitant fees!
Dennis Bourne
4 months ago
I had a floor drain clogged. They were able to remove the clog.
Called them Friday afternoon and they were here the same day! Very professional, diagnosed the problem within minutes, and had us up in running within no time. The cost to repair was EXTREMELY reasonable. Highly recommend and they will have our business moving forward. Thank you DrainMaster!
Lance Brigham
4 years ago
Just used them to fix a broken shower handle. They were here within 2 hours of my initial call late in the day (was a quasi emergency since we had to shut off water to the house so very thankful for that). They needed a part they didn't have so was fixed first thing next morning. Highly recommended.
Greg Petrella
4 years ago
Called DrainMaster when a waterline burst due to freezing. Within 2 hours they had a crew there fixed the problem and made some helpful suggestions, and the price was very reasonable. The two men who arrived at my home (I didn't get their names) were professional and courteous. I would recommend DrainMaster for any plumbing problem.
Molly Mickley Mayne
3 years ago
I had an absolutely amazing experience with Drainmaster! After a sewage line backup, another company told me they inspected our line and tried to but we’re unable to clean out the line and that the root damage was so extensive that they’d need to dig up our yard and potentially cut down our tree to replace the whole line and that it would cost $6,000! I’m so glad I got a second opinion, Drainmaster came out and was able to completely clear the line and run a camera through in less than an hour. And now we won’t be needing to dig up our yard! The technician was wonderful and they saved us a ton of money, I cannot recommend their services enough.
2nd time we have used them and we could not ask for better service!! We had our drains plugged late at night and we have 8 kids to shower the next morning. Called and they came right out and fixed the problem and got the drain running, most people including myself, at 11:00 pm on a Saturday night would have said well its running, I'm outta here! They didn't like the way the drain sounded with the snake in it so they worked another hour and found more stuff in it and cleaned up everything! Awesome guys! Old world service and faith!! God Bless them!!!!!
DrainMaster is very professional and responsive. I came across them couple years ago and have since use them for all my properties. They are definitely the company you can trust to get the job done right. Thank you DrainMaster.
Worst company I’ve dealt with in a very long time. probably the most unprofessional and incompetent people I’ve worked with. Literally didn’t show up on The day of first appointment. Called next day to make another appointment for next week. Didn’t show up on time so I called again. Showed up an hour later for an estimate. Gave me an estimate and told me the office would call me to make an appointment with me to actually get my drain fixed. No one ever called me. I called two days later and the lady at the office told me the job was marked as “complete” when it literally wasn’t even started. So I made an appointment for the next week for my drain to actually be fixed. Guy was 45 mins late again and was rude. Didn’t fix the drain. Couldn’t have had a worse experience. Will never use this company or recommend them to anyone. I’ll make sure that every home owner I know and that moves to Columbus never uses drainmaster. They clearly don’t care about how they treat people or care about other people’s time, which in 2019 is the worst thing you could do.
Chris Tallman
4 years ago
I called DrainMaster due to my tub draining very very slow. Previously I used another
company who I won't name that worked on it a month ago. I called that company first but they would not honor their 30 day guarantee because I was 2 days past because the guarantee date simply because I was out of state for a funeral and was not aware of the problem I was having at home. I got on line and decided to use DrainMaster since they were getting good reviews. I am so glad that I did! Tina and Eric were professionals and explained everything to me on what they were doing. They were very neat and clean up was exceptional. From here on out they will be the only company I will call for my plumbing and drain problems !! Thank you Tina and Eric !!
Highly recommended....Great customer service and excellent, prompt service. I have my own business and had a problem with one of my drains and they came out and quickly fixed the problem. Soon after, my aunt had an emergency water problem at her house and once again, they were there in no time. They put my trust level at ease from the very beginning. A very versatile company that can take care of any plumbing situation. Would refer to everyone I know.
Rachael Compton
2 years ago
DrainMaster is wonderful! From Liz on the phone to the guys coming out (we had Charlie and Joe)... the entire experience was awesome!
Professional and prompt. I definitely recommend.
Abby Phillips
3 years ago
I had drain master out for three different services. One was for a cracked sewer line, their water jetting service and shower valve replacement. Highly recommend this company for these specific issues. Great customer service. They take care of their customers that’s for sure! Great prices.
Connie Fairchild
3 years ago
Tina took care of our problem very well. We were very satisfied with her work. And she cleaned up after herself very well. In fact she even discovered a problem another plumber had caused. She did say her supervisor would follow up with us concerning possible next steps and we have not heard back from him.
Steven M Hoover
7 months ago
Weekend replacement of water heater, quick and painless, got it replaced same day...Other companies advertising emergency services didnt have any employees covering the weekend. A+
I was very satisfied with the service I received. They were very professional and quick. The team I had was very friendly and we had a few laughs. I felt very comfortable with them and would love to use this service again if I ever need it!
David Sewickley
2 years ago
I have used Charlie at Drainmaster for the past 15 years when I need drain help with both residential and commercial properties.
Drainmaster routinely addresses the everyday problems, but they also have come to the rescue for larger and more complicated issues on many occasions(water line installations, gas leak repairs and sewer replacement). Managing buildings that are sometimes over a hundred years old, I have come across some tricky problems, but Charlie always figures it out.
I am writing this review after a particularly difficult issue was addressed after hours almost immediately after my call.
I would highly recommend Drainmaster for quality, timely work at reasonable prices.
I called this company because I needed a faucet replaced, they were quick in getting the quote, they also were late both the times they showed up to my house and they didn't bother to inform you that they were running late. Then when the faucet was replaced in the bathtub, I noticed that the caulking was already cracking so I called them, and they have been ignoring my calls and not showing up twice as they promised. They charged my a $195 for this and I am getting frustrated because I can't even get a hold of anyone.
My experience with drainmasters was exceeded all expectations. Russel and Ridge came to my house on a holiday weekend and snaked my clogged pipes. The price was good and the service was fast. They also took care of another issue and gave excellent advice for future projects. It's nice to have people with experience that are available around the clock. I very much recommend the drainmasters!!
We have been longtime Waterworks customers. They couldn't come until tomorrow, and I couldn't go to work without showering. From the person who answered the phone through the end of the service call (same day, within 4 hours of my call) everyone was polite, gave me tips and the price was $50 cheaper than Waterworks. I will definitely recommend DrainMaster and use again.
Caitlin Davis
2 years ago
Great service! Super reasonably priced and our technician John was helpful, efficient and kind. I have tree roots that grow in my sewer line so I know I’ll be using them again.
Yusuf Ibrahim
2 years ago
Needed a sump pump. Phone rep was nice enough but to not have an after hours weekend availability for emergencies kind of a bad idea. I mean who wouldn't pay extra if rain is in the forecast and the closest schedule appt is 4 days out?
Awesome service! Another company came in to clear a sewer blockage. It took 2 days, and the quote was over $5k. Drainmaster had it clear in 10 minutes, and for a fraction of the price. Very highly recommended!
Ryan was the Plummer which came to do plumbing service at my property. He was very knowledgeable, very professional, great punctual and took great pride in his job. Thank you DrainMaster for hiring a great individual who is great at his job. Kudos to you Ryan.
DrainMaster in one word. Phenomenal! We had a clogged sewer line that flooded a basement in our rental property. We had 2 different plumbing companies come and check the issue. Both recommend excavation in order to clear or replace the line. Their estimates were extremely high ($6,000 - $16,000). We couldn't afford those prices.
So, I went online to look for different methods to fix this issue with mininal cost. One of the first companies to show up in the search results was DrainMaster. I decided to give them a call. Spoke with Charles and explained my situation. He immediately provide excellent advice. He was straight forward, and professional. He gave us a date and price which was very reasonable.
They arrive at the property, assessed the problem and began work immediately. At one piont it seem like they hit a wall and couldn't push through the clog. Charles got on the phone called for the drill snake and got back to working the problem. After about 10 mins, breakthrough!! The clogged sewer line was cleared. The crew stayed to make sure the water was flowing freely. Needless to say, we were very happy with their persistence and professional work.
If you ever need a sewer line or any plumbing work done and done at a reasonable price. Please go with DrainMaster. Forget RooterRooter or the rest. DrainMaster is the best in my honest opinion. DrainMaster thank you very much. We will be using you in the future.
Very Pleased with Drain Master .I would recommend them to anyone with a Sewer or Plumbing Problem. Thanks so much .
John Hoss did a Great Job his Experience and Knowledge about his job made a difference.
He Cleaned & Video Camera the main sewer.
This sure helps prevent future back ups.
Seeing is believing. Thanks Drain Master
Peter Sweat Master Plumber
The team at DrainMaster has exceeded my expectations! As a property manager, with our office combined handling 1,000 units, you can image our constant need for drain snaking, leaking pipes... you name it! I was using another company before and it was always a struggle with communication, their outdated billing system, never got any photos of work completed and the list goes on. DrainMaster is HIGHLY customer service oriented and ALWAYS sends pictures with their invoices. They're also willing to think outside the box and go the extra mile when needed. I wish I had known about them sooner! Charlie & Eric are grear! Highly recommended!
Drainmaster was the third company that was contacted to fix a clogged line. I called on a Friday afternoon and they were here within 2 hours. Roto-Rooter said that they would need to dig up my front yard for them to access the clogged line which would cost $5000, Master Mechanicals had no clue how to fix it because they couldn’t locate my cleanout, but drainmaster immediately knew what the issue was and how to fix it.They took the time to call the city to figure out where the cleanout was. Once they located it, it took them less than an hour to clean the clogged line. They were very professional and the price of $300 was much more reasonable than $5000. I also like the fact that the service includes a 90 day warranty.... it’s been 3 weeks and I have had no other issues. Drainmaster has my vote and I will highly recommend to others.
I contacted DrainMaster with a big problem. I have been getting clogs from roots in my sewer main for years and have rented machines and dealt with it on my own. This time the cable broke and I was left with a sewer snake stuck in my main. After calling around to various businesses, Charlie answered my call and was immediately helpful but not pushy at all. The team came out and ran the camera down to the snag and tried to free it with various methods for a couple hours. They gave me a very fair price for this and gave me a quote for the only solution, digging down and replacing pipe.The fact that they tried so hard to free the cable says a lot about them. Several of the businesses I called said they could do nothing but dig and replace the pipe. I hired them and they were on time, efficient, and professional. If I have issues in the future they will be the first call.
DrainMaster has done repair work on a couple of my rentals. They are knowledgeable, customer oriented and have fair pricing. I will continue to call them for my rental needs.
I called today for a semi-emergency situation at my home in Upper Arlington. They were able to get someone out within a few hours and give me a very reasonable and comprehensive opinion on a basement sump pump/water situation. They are clearly customer-focused and not sales-focused. And they quoted a full sump pump installation at a reasonable rate. I will definitely be using them in the future based on my experience today. Thank you, Drain Master!
Fast response and same day service.
Fast courteous service at fair pricing. Have worked with Drainmaster for 3 years now, with 24 hour service I enjoy having a reliable contractor for our tenants. Thier knowledge of drains, water tanks, and older plumbing makes them my FIRST call.
Shane was professional and extremely helpful.
David Janszen
3 years ago
So far so good. Excellent and responsive scheduler. No shenanigans, unlike Eco Plumbers. Pricing seems a bit high, but at least it's provided over the phone.
I moved into a new house (new to me) in July and have been having plumbing issues since the middle of September. It was to the point that we couldn't even use the bathrooms at all. I've had multiple other companies and plumbers here since it started, none of them doing the work to find the actual problem, all of them just treating symptoms and taking more and more of my money. I found DrainMaster through Mark Cantrell plumbing and I don't have enough nice words to say about either company. They listened to my history and did hours of work to figure out the problem. Problems that should have bee resolved by the remediation company when I bought my house, and every other plumbing company since. Ridge did the final snaking of my shower drain, the last of the issues, and I am so happy to have had a shower 2 days in a row and have faith that my problems are fixed. I also have plumbing companies I can rely on. Thank you!!!
Great experience with DrainMasters. They were recommended to me from a plumbing professional and were able to come and resolve my problem quickly. Will definitely use again!
Easy to navigate website. Called them up and they were able to give me a quote over the phone for a hot water heater replacement. Great information overall!
Kevin Claybon
3 years ago
One of the only companies to offer a quote over the phone, and the technician came on a Sunday with short notice. They did all tasks as requested and provided excellent service throughout.
Charles Berka-Ridgway
6 years ago
My husnband and I have put off our flooded basement for nearly 2 years fearing that the cost to fix our damaged pipes underground would cost a small fortune. When Russell Colwell came out only a couple of days ago, he assured us with confidence that this was an issue that is not only fixable, but also affordable! We were so pleased with his professionalism and how quickly he was able to come back and complete the work. Even with that being said, the price was absolutely amazing, and within our budget. We are so excited to have this HUGE burden finally taken care of! Thank you so very much Russell and thank you Drain Master Ohio :)
Didn't seem very interested in helping me. $65 charge for 5 minutes here, only to tell me that it was draining fine. I appreciate the owners williness to help with the situation. He offered to come out and access the issue and try to give some other solution to stop the debris from going to the top of the drain. Never had an owner call me before to help. Thank you
Drain Masters was quick, efficient, courteous, and made sure they cleaned up after unclogging my main sewer pipe. They took the time to explain everything they were doing. A very pleasant experience despite the smell.
Jason N. Johnson
3 years ago
Charlie the owner is easy to work with, responsive, knowledgeable and timely with competitive prices. Joe completed the work and did a great job! I highly recommend DrainMaster.
Fantastic company. Very amazing to work with. They have been doing our work for a few years now and do the job right every time. I would highly recommend this company to anyone. They are a blessing to our company.
Virginia Snider
4 years ago
we use them for our rental properties and they are above and beyond... great at what they do tell you exactly what the issue is and how to avoid it. they explain things out and even have emergency calling.. Tina,ryan,eric,charlie are great to work with. we’re glad we found you guys!
~kingland company
Dr. Gregory Smith,D.C.
2 years ago
I've used Drainmaster for years now on several properties.They are always Johnny on the spot ! when I need them.Very professional , skilled and reasonable ….they are the very best for your plumbing need's and I highly recommend them !
Dr. Gregory Smith
Charlie was very professional and easy to work with. He stop by the same day and fix my kitchen drain. Will definitely use them again.
Had my sump pump replaced. They were very prompt friendly and professional! Would definitely recommend and will use them again.
Ben Cosgrove (Bencozzy)
7 years ago
Plumber called said he needed to call his boss never called back made my own supply water valve shut off tool turned off and did own repair. Don't recommend for residential work.
Russell and Ridge are a good team. They accommodated my schedule. They called to let me know they were on the way. They were polite and wasted no time and completed the work quickly. Good job, guys!
The Justus Sharp Team of NFM Lending
7 years ago
Highly responsive, super good pricing & products used. I would recommend them to others and often do for both the big & small projects on my home & my rental properties. Very pleased with service
Sean McDowell
9 months ago
Great value, showed up first thing in the morning. Employee doing the work could not have been nicer or more professional.
The two technicans who came out very quickly, were two of the nicest and professional young men, very polite, did the needed work, cleaned up area and again I want you to know how much we appreciate the work they did. One was named john and the other one was dilon,
Columbus Realty Source
4 years ago
We use this company for all of our plumbing jobs. They are extremely dependable and are professional every time. We enjoy using a company that you can depend on time after time.
lashell green
7 years ago
called Drain Master out for a stopped up drain. They used a drain cleaning machine and took care of my problem right away. Service tech was very helpful in explaining my situation they also gave me tips on how to prevent this from happening again. I will definitly be recommending them to anyone who asks.
They did a great job helping locate as best as possible a broken drain line underneath a concrete slab. They are always my go to people for technical inspection/trouble shooting work.
Came out on short notice and did a great job. Cleaned out 2-drains and installed a new toilet. After they were gone there was no sign that they had even been there.
Drain Master is my go-to for anything plumbing they're always quick to respond and prices are very reasonable
I've had three different technicians come out on separate occasions and all of them were very knowledgeable ,polite and seem to care about my problems
I have a big tree in my front yard and the roots continuously get into the main line so I have to call them out a couple times a year to clear the line until I can get the drain permanently repaired
Each time I called they came out the same day or the very next day and took care of the problem very quickly
They did a great job cleaning up after themselves and they carry a lot of common parts on their truck so they can fix Minor details while they're there
Jessica Payton
5 years ago
Came out on a friday when 3 other companies could not make lt until Monday. Got our sewage pipe unclogged in a hour. Tech explained every thing they were doing and why.
Very professional and price was very reasonable.
John arrived at my house and introduced himself and proceeded to assess the problem. He reported to me what the problem was and what his plan was. He fixed the problem in no time. Great job!
Lakeisha Calloway
6 years ago
Kevin and his trainee were at my house because our sewer was starting to back up. This was the 2nd time we had to call someone out. Kevin did an awesome job and he went above and beyond to make sure it was flowing correctly before he left for the evening. Ty
Very punctual. I called and a half hour later they had arrived. Was informative and answered all questions. Was very clean putting booties on tires of equipment.
Mike Greenzalis
2 years ago
Highly recommend this company. Dylan was great. Charlie also. Fair price and excellent work. Don’t call anyone else!!!
Sheri Bedford
7 months ago
This is my 2nd time with this company . Shane Wycuff and our experience with him
Is what brought us back . Another good experience
Elizabeth Garlock
2 years ago
Very pleased with the service Tina and Eric provided when repairing my drain spot drain especially in very hot temperatures this week.
Thanks again you did a great job!!
Ronaldlee Oliver
3 years ago
We didn’t end up using them because we had an immediate situation and another company could guarantee coming today but they followed up on a missed call which is greatly appreciated!
I've only had good experiences with Drainmaster. I won't go anywhere else for my plumbing needs. Excellent service and very reasonable prices.
Keith Garnes
4 months ago
Was very knowledgeable and punctual and on time and actually knew exactly what could remedy the situation and was done quickly to my satisfaction!
Mike Spengler
5 years ago
Very nice, easy to talk to, went above and beyond to make sure all drains were cleaned and utilized the camera to point out any defects. Great work at a low price.
They showed up when they said they were going to and they did a great job. I Would recommend them to anybody . Great to work with!!
Had someone out for an assessment and a quote. Followed up with them 3 times. Never got the quote. Eventually gave up and had another company come do the work.
Penny Straight
a week ago
Saved me lots of money compare to another place I called. Honest and friendly. Will definitely recommend to others. If I could give 6 stars, I would!
Needed a plumber immediately called several places with no luck then called DrainMaster they came right out and took care of my problem. I would recommend them 100%.
Annie Sanders
5 years ago
Very professional team. Great for emergency services and always willing to help out. Have used this company in commercial applications and they are great. Highly recommend!
Excellent service the tech came out in a timely manner he was very professional I had a tree root problem in my drain ,open the drain successfully with a high pressure water system great job!
Jack McIntyre
3 years ago
Dylan went above and beyond what I expected to make sure our issues were solved. Would definitely recommend to friends and family, and will use in the future.
Dominic Appulese
3 years ago
Charlie at Drain Master did a great job installing my hot water tank.
Fast and efficient service and was completely reasonable
Jeremy Wellbaum
3 years ago
Came out for an assessment, and never heard from them again... After I wrote this, the owner reached out to me and apologized for my service call falling through the cracks. I appreciate that dedication!
Sasha Kessler
4 years ago
really fast service and nice workers i had my pipes jetted due to grease build up they were very professional and worked fast. i will continue to be a returning costumer.
I have been using them now for 4 years they are always my firs call when I have a pluming issue .they are very fast and have even helped me in the middle of the night .they are always prompt and easy to work with !!!!
Elizabeth Bellar
8 years ago
I have used them on both my home and my mother's they was very fast and
affordable I will definitely use them again Eric was very nice and went above and beyond
Christian flinn
3 years ago
Very Impressed with this company! I would highly recommend them to anyone in need of ANYTHING plumbing related! Best in Columbus by far!
The man that came out was friendly and the work done was wonderful! He was in and out quickly and my drain is free and clear!!
Great customer service. The technician explained the install and repair or a disposal. This will definitely be my go to in the future.
Arianny Damian
a year ago
This is a wonderful company that does great work and will take care of you!
I use drain masters on all of my plumbing needs. If I am in a pinch they will always call, and show up. They clean up any of their mess from work.
Kathleen Newland
5 years ago
Incredibly responsive, honest, and fair. Will recommend highly to friends and family! Best experience with a plumbing company...ever!!
Ruth Donaldson
8 months ago
I always want to call Tina. She will work until it’s done!
Mrs. Keaira Cooper
5 years ago
Ryan was professional and very helpful! We have used this company twice and will call them again if we need a plumber!
I don’t recall who I used.
Brian Delphia
4 years ago
These guys are honest, reasonable, trustworthy and do excellent work! They replaced a bellied sewer line under my garage.
Nathan Swindler
5 years ago
Just had my sump replaced. Great service, came over on a Saturday with zero notice.
Highly recommended!
Heath Boltinghouse
4 years ago
Called with a clogged sink drain and called Drain Master and had the quickest response and great service and drain unclogged in no time. Great Company
Referred by my sister Lashell. My bath tub was clogged up by my girlfriends messy hair. Technician was very professional and thorough.
All was fine. Good communication and issue was fixed at a reasonable cost. Will use again in the future.
Great service. Will do their best to accommodate your needs as soon as possible. Liz is great.
These guys were awesome, simply put. From responsiveness, to scheduling and delivery of services. Highly recommend .
Best sewer hose product out there. Nothing else comes close. Simple and much cleaner to use than any other. Well Made and well thought out.
Repaired drain line and cleaned drain,
Awesome service, called at 7:30 am on a Sunday, drain was unclogged by 9:15. Very professional, would use again in a heartbeat
Prompt response. Honest and professional. We were very pleased with the emergency service they provided .
Robert Dorman
8 years ago
I have used drain master for years they are always fast friendly and fair priced I have referred then to all my family and friends
Very pleased with their service. Friendly, kept me informed. Would call them again & references as well
Tammy Jenkins
4 months ago
Very professional quality service, on time, quick and got in and got job done excellent service I would recommend them to anyone needing service Thank you DrainMaster!!
I have a few plumbing problems happen consecutively and Liz and techs were very responsive to my issues. Thanks team!
The technician was fast to respond, professional and repaired our sump pump. Would highly recommend this service.
Scott Kirkman
5 years ago
They came out quick, performed the job quick, fixed the clogged drain and cleaned up afterwards. Russell worked quick and efficiently.
Showed up in the time frame that I was told. Very quick to resolve the issues and at a better price than expected.
stephanie allensworth
3 years ago
Have used them twice now. Both times they have been fast to respond and the problem was resolved.
Tatiana Suspitsyna
5 years ago
Tina was amazing! On a Saturday night when few plumbers take calls, Tina and her team came in and saved the day and a basement from flooding!
Easy to work with. Fixed my clog. Good price 10/10 would use again.
Drain master was quick to arrive on job for my main sewer line. Very friendly service technicians
Highly recommend**** very professional responded quickly had empathy for my plumming issues. Made me feel like I mattered not just a number
Drain Master was professional, quick and affordable. Thank you for your service!
Charlie and Liz were great to work with - customer service was fantastic!
Did the job well and when they said they would.
Same day service! They were really delayed but still made sure they came to clean my drain.
Did a great job same day turn around!
Waiting for weather to thaw but good so far, very knowledgable about sump pumps and water removal.
David Stalford
a year ago
The guy did a great job fast and professional
Andreas Ortiz
2 years ago
Nice people working here. Did a sewer scope inspection, great value!
Michael Pancake
2 years ago
An honest family run business. They are always my 1st call when I am having problems.
Taylor McConaghy
3 years ago
Great people and they get the job done well. They even remembered me the second time I called
Dillon did a fantastic job! Thank you for the quick service!
Quick response, completed job in timely manner. Stayed true to quote on phone.
Efficient, friendly service. Dillon was great to work with and extremely informative.
Same day service was a blessing. Very nice people who solved the problem quickly.
Spencer Martz
3 years ago
Professional and quality work, little steep but good work isn't cheap.
Rebecca Lawless
4 years ago
Quick Response Time, Friendly Service, Reasonable Priced! I would Highly Recommend!!
Khaleel Mohiuddin
7 months ago
Great people, fine job!
Ashley Wellman
3 years ago
Ryan did a good job at snakeing my sink great job thank you
Corey Campbell
4 years ago
Amazing friendly fast service! Their techs very knowledgeable !!
The technician was courteous and knowledgeable... He took the time to find the problem and fix it...
very happy with your company.Thank you
Quick with service. Very professional. Will recommend for future needs
Dustin Strickler
2 years ago
Quick, professional, knowledgeable. Would recommend and use again.
Barbara Johnson
6 years ago
High quality work for a affordable price rich and Russell was very professional
Great experience, very prompt and efficient. Excellent customer service.
They were prompt and very professional. Will call again!
Isis Kilpatrick
a year ago
Tina is always on time and Quick!
I would highly recommend DrainMaster! Great prices and very professional.
Howdy Lamprecht
2 months ago
Quick service.
Adam Sizemore
3 years ago
Helped resolve my collapsed pipe and were very professional in all my questions.
Great customer service and completes job on time and great prices!
Chiko Coury
11 months ago
Good job
Nathan Kinser
5 years ago
Fast and professional service. I will be doing business with them again!
Best in Columbus Ohio for all you needs especially commercial kitchen
They are really quick and professional!
Denise Holland
11 months ago
Good customer service.
Stephen Pruchnicki
3 years ago
Prompt, nice, professional, and got the tough job done!
This is the Best Plumber in Columbus!
Steve Ryerson
4 months ago
Love this company!
Very responsive and friendly
Jeremiah Franz
2 years ago
Quality service
Stephen Smith
4 months ago
Sewer cleaning
Showed up on time. Did what they were supposed to do - exactly as advertised
Saed Bahrami
11 months ago
Sheila Ambrose Hamm
2 years ago
Janette Kennedy
3 years ago
Kendra Swindler
4 years ago
Nicholas Foley
2 months ago
Stephen W Payne
2 years ago
Adam Flugge
11 months ago
FADYXNOBELION FADYXNOBELION
2 years ago
Ali Shan Idris
4 months ago
Michael Rubinic
3 years ago
Matthew Saracina
a year ago
Steve Dinkins
3 years ago
steven dabney
2 years ago
Michael Lindsey
3 months ago
Joe Deptowicz
2 years ago
Timothy G Wiseman
5 months ago
Derek Starr
11 months ago
Racheal Walker
2 years ago
Katie Woodford
3 years ago
The Adventure In Books
4 years ago
Melissa Conrath
2 years ago
Kristi Gordon
5 years ago
Caleb Longgrear
a year ago
Oretha Currie
4 years ago
Beverly Hammond
a year ago
Deb McCue-Jolly
3 years ago
Christina Coe
2 years ago
Samuel Adomako
2 years ago
Shawn Triplett
2 years ago
gregory backus
4 years ago
Joshua Multhauf
3 years ago
Howard Bullard
2 years ago
Kesha Johnson
3 years ago
Summer Williamson
2 weeks ago
Nadine LaRoche
a year ago
Chris Maisenbacher
8 months ago
Terrie Taylor
7 months ago
Desiree Watkins
2 years ago
Michael Crosby
3 months ago
Margaret Davey
a year ago
Morgan Miller
6 years ago
Michael guilford
2 years ago
Nick Droughton
4 months ago
Cortney Brown
3 years ago
Joseph Wurdack
11 months ago
Anastasia Young
a year ago
Bill Schlanger
a year ago
Nanette DAVIS
2 years ago
Scott Capretta
a year ago
Marko Phillips
2 years ago
Arabia Daniels
2 years ago
Alicia Smiley
2 years ago
Kelley Halderman
3 years ago
Kaitlin Murphy
7 months ago
Amber Cochran
2 years ago
Juice Weaver
11 months ago
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