Description
When you have a plumbing problem, turn to Plumbing & Drain Professionals right away. Serving residents and businesses in the greater Columbus Metropolitan Area for decades, the plumbing company can get your plumbing back on track in no time. The Columbus plumbers offer a broad range of services including bathroom plumbing, hydro jetting, excavation services, water heater repair, new construction plumbing, and more. Call now or visit their website to request a service from the licensed and experienced plumbers. Your 100% satisfaction is guaranteed. For plumbing issues that just can’t wait until the next business hours, Plumbing & Drain Professionals is also available for emergency services 24 hours a day, 7 days a week.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Advanced Hydro Jetting, Any Plumbing Service, Bathroom Plumbing, Broken Pipes, Burst Pipes, Burst Pipes And Clog Drains, Ceiling Fans, Commercial Plumbing, Commercial Property, Custom Plumbing, Drain Cleaning And Hydro Jetting, Drain Inspection And Repair, Drain Pipes, Emergency Repairs, Emergency Service Available, Excavation Services, Excavation Services Hydro Excavation, Flood Damage, Garage Doors, Grease Trap Cleaning, Home Plumbing, Home Plumbing Commercial, Home Winter, Hour Emergency Repair, Hydro Jetting, Hydro Jetting Equipment, Laundry Room, Leaky Pipes, Local Plumbing, Maintenance Sump Pump, New Bathroom Faucet, New Construction Or Remodeling, New Construction Plumbing, New Plumbing System, New Pump, Plumbing Drain Cleaning, Plumbing Emergencies, Plumbing Issues, Plumbing Line, Plumbing Maintenance, Plumbing Solutions, Plumbing System, Plumbing Water Leak Detection, Regular Maintenance, Removing Roots, Repair Sump Pump, Residential And Commercial Plumbing, Residential And Commercial Plumbing Services, Routine Inspections, Sanitary System Services, Sanitary Systems, Sink Drains, Slab Leaks, Storm Drain Maintenance, Storm Drain Repair, Storm Drain Systems, Sump Pump Services, Tank Or Tankless, Tankless Water, Tub Installations, Valve Installed, Video Inspection, Washing Machine, Wastewater Treatment, Water Damage Restoration, Water Heater Services, Water Leak Detection, Water Line Repair, Water Lines Replaced, Water Meter, Water Pressure, Winter Plumbing, Yard drains,
Reviews
Had a leak in my washer valve and needed it replaced. The technician came out and fixed it same day. Price was good. Unfortunately he accidentally punched through and through drywall in my laundry room and into the adjacent bathroom while fixing. This occurred over two weeks ago and the supervisor still has not even called to acknowledge the damage or arrange repairs. When I initially called to discuss the damage, I was told the supervisor would call me and I should expect a call the next day. I didn’t hear anything so I called back. This has been a recurring issue. I have called five times over the last two weeks, having been assured twice that I will receive a call back the same day to rectify the situation and still nothing. UPDATE: owner personally called me and arranged to have drywall patched and painted and reimbursed me for cost of original service. Not sure what happened with calling in and getting the run around about the repairs but I was very grateful to finally speak to someone and get it resolved. Bathroom looks great
These guys are fantastic!! They get me scheduled quickly, are professional and polite, and their pricing is awesome compared to other places I’ve checked. They are knowledgeable, honest and don’t try to repair things that don’t need it just to make a buck! Which my bank account appreciates lol. I will continue to use them for any future plumbing needs and you should too!
Suzie Cullen
8 months ago
I called yesterday for a slow tub drain issue. I had been at work at Life Time Fitness and they used Plumbing and Drain Professionals. So I thought I would try it for our home. Gary was great. He explained everything in detail. He was able to assess the drainage issue and clear it up by snaking it. He cleaned up and was on his way in an hour tops. The price is very reasonable in my opinion. I will call them again and share my experience with our neighbors!
I have had a sewer main drain problem for over a month. Josh and Tony was able to come out the same day of me calling with options on how to help me get my main drain unclogged. They listened to my concerns after already having multiple people try to fix the problem. Even the service people that answered the phones were amizing and you could tell they cared and really wanted to get my issues fixed. Everything was taken care of quick and easy. Great company, and very helpful. I will definitely use them in the future!
Tammy was great getting me scheduled quickly and same day. Christian was great getting my kitchen drain unclogged. Ive used plumbing and drain for years and highly recommend them.
Krysta Juskiw
10 months ago
Yesterday, my cleaning ladies accidentally lodged the head of a toilet brush into my toilet.
I called in and was able to get on the schedule right away. Plumber Chad Flack gave me a call this morning about 30 minutes before he arrived. He told me exactly when he would arrive, he showed up 4 minutes ahead of what he advised! Super awesome! Under promise and over deliver.
Plumber Chads demeanor was courteous, respectful and he was cautious when handling the toilet water tools.
He went even further and showed me (if they issue had not been resolved) where I would have seen the problem.
Appreciate your service!
A+ in my book!
Arden Blackwell
2 months ago
Thanks to Shawn B. came next day (SUNDAY!!!!) to fix and install the garbage disposal and shower handle. Quick, professional and cleaned up after the service was complete.
Tony was outstanding. He came on time and worked diligently until the job was done. We were really in a time crunch so his great work made all the difference on getting everything done on time. He was courteous and very knowledgeable with all my new appliances. He worked on toilet, dishwasher, stove, sink and refrigerator water lines to unhook all of them for a remodel in our home and then he hooked them back up the next day. I would highly recommend this plumbing service.
Ashleyloves86 (Ashleyloves86)
8 months ago
Gary R. was phenomenal! He was friendly and welcoming when I met him outside which made me comfortable with him entering my home. He found my water leak in less then 5 minutes and showed me exactly what is leaking on my basement. Thank you! I will definitely use y’all’s services again!
-Ash
I had a tub that was not draining. I was having a tough day because my refrigerator went out too. The staff on the phone at Plumbing and Drains Professionals were so calm and professional on the phone. They were able to get me in the next day. The technician was very professional. Being a nurse and concern about infection control, he had his mask on and he had his shoe covers on which made me feel comfortable. I will definitely recommend their service.
This is a wonderful company. They have come out three different times for multiple different issues (icemaker line leaking, pressure tank leaking, upstairs water leak, install new water heater) and have done a great job each time. They were able to come out very quickly compared to other companies and their prices were more than fair. The plumber, Chad, was wonderful too. He was the best representative for the company that he could have been. I have had no issues with anything that they touched. I would recommend them a hundred times over to anyone.
Christian came by today to fix some wobbly toilets for me. I honestly am probably the least qualified person to review plumbing, but from what I can tell everything was done well. The main reason I wanted to leave the review though was because Christian was awesome personality wise - he was enthusiastic about his work and seemed like he knew his stuff. During the appointment I cracked my head on a sharp ceiling backing up, Christian was nearby when it happened and didn't hesitate to make sure I was okay. I have some future work coming up and I look forward to using this company again
Anyone is better then this company! Literally, anyone! Hired them to do a full plumbing job. It would be completed in phases. Signed all necessary contracts and waited 2 months for them to begin the project. The day before, they were to start they raised the price from 6,200 (phase 1 - checking and testing current plumbing in 3 bathroom and a laundry room) to 48,000.00. There was no reasonable explanation given for this . The entire project (all phases ) was bid for approximately 35k (not including the kitchen or any underground piping). During this same call, I was told the entire project would now be 150,000.00. NOTHING changed in the plan. This is a scam organization. They will breech their contracts when convenient. Do yourself a favor and look elsewhere.
When I really needed help and I had no idea what to do I called Plumbing and Drain Professionals... they talked me trough turning off the water and sent a plumber out to me faster than I expected. Same night my problem was no more. And they were nice enough to recommend a great company for the water removal. It's really is true... when you need a Professional don't settle for any less. Thanks again!!!
Trevor Traphagen
8 months ago
Responsive and courteous staff on the phone and in person. Gary was knowledgeable and timely in his repair. Fixed our pipe issue the same day.
Horrible pricing all of a sudden. All the techs I was used to working with on my properties are now gone and I understand why. They aren't your mom amd pops plumbing company, they charge 400$! To just snake a drain and they're main lines are double what everyone else is charging.
Plumbing & Drain Professionals provided quick service when our hot water heater went out. We called late in the evening and they had techs here early the next morning. The techs arrived on time, were friendly and professional, and quickly determined the problem and fixed it. It was so nice to get quick and reliable service. We will not hesitate to call them for future needs.
Update:
I originally rated them 2 stars due to poor management, but the owner stepped in to fix a difference in quote over phone and quote from plumber. Owner was in the hospital, hence he could not return my call... but the manager ignored my calls. I'm changing my review to 5 stars because of the professionalism from the owner, Mr. Mathews. Still 2 stars to the manager.
Original review:
Beware ... I cannot recommend them and I want to share my experience with them so it may benefit someone.
Good plumber, but bad management.
1) I called them for kitchen sink blockage
2) I got a quote for $X first hour and go from there.
3) Plumber came and gave me quote for $X + $200, and said the manager told him to give that estimate. A difference of $200 in quote and what I was charged.
4) Manager was not available (went home), so I let them fix the problem. It took less than 1 hour
5) I called the manager next day to get some of the money back (meet somewhere in the middle for the $200 difference), and he admitted he is new to job and made mistake in giving quote over phone.
He offered to give me back $25 trip fee.
6) I requested to talk to the owner, but he never returned my call. I called the manager several times for two days, and nobody returned my calls.
7) I never received any receipt or invoice, showing any kind of guarantees on their work.
My last resort is to leave a bad review so it may benefit someone.
2 Stars overall because plumber did his job. I would give 1 star for bad management.
I had a drain in my basement that was backing up every time I ran my washing machine or flushed the toilet. It was absolutely disgusting! I called on a Sunday around 3pm and they were out within 1 hour. The gentleman who arrived was very knowledgeable and assessed the situation and gave me options. About an hour and a half later everything was fixed, he even hosed down the floor where all the sewer drainage was in the basement to make it easier to clean. I was recommended this company and I will 100% use them again in the future if any issues arise. Thank you soooo much for being available and resolving my issue!
James Hirschi
2 years ago
John (owner) was very compassionate in the middle of the night and tried to walk me through what I could do before determining that I definitely needed a new shower valve - I damaged valve previously, trying to get very old stuck cartridge out.
They came next morning and fixed everything correctly - retrofitting to new style valve.
They were great (knowledgeable and professional employees) and more than reasonable for the amount of work required in my situation!
I had a leak in my main water line in my house. When I called in, I was pleasantly met with a real live person on the other end. The dispatcher quickly and effectively shared my options from a scheduling standpoint. The Service Rep that showed up to my house was on time and prepared. He quickly accesses my problem, gathered necessary tool and materials, then work very efficiently and resolved my problem quicker than I thought. I couldn't be more pleased about my experience and no doubt be using Plumbing & Drian Professionals for all my plumbing needs.
Thank you for making a very stressful situation painless!
Horrible; these guys are in for a quick cash, I had them to come over to look at a low-pressure problem, he told us we need to install buster pump. We decided to call another company and get a second opinion, second plumbing company came in (Documented everything with pictures) and noticed water valve was halfway closed. Didn’t need anything at all.
Angela Allegretti
6 years ago
These guys were a Christmas miracle! (this post is a bit late but I have been meaning to leave them a great review)
Our water main busted two days before Christmas. Two crew members came by our home to check out the issue that very night. They gave us a quote and scheduled an emergency start for that following Monday, right after the holidays. They were knowledgeable, friendly and affordable. I would highly recommend!
Fast, professional, straightforward service. They saved the day when we we were told we had to have our plumbing line repaired. They came in and were able to clean the line where the first guys couldn't! If you're told you need to repair and need to pay thousands of dollars, call Plumbing & Drain Professionals for a second honest opinion. Better yet, call them first!
Alice Everage
3 years ago
Two technicians arrived and had shoe covers already over work shoes. Lead technician evaluated our two plumbing needs and gave my husband a choice of supplying the plumbing parts or we could pick up.
Husband got half of the plumbing parts needs. Technicians work very efficiently and very very timely. Explained warranty on work and took care to make sure each area was throughly cleaned. My husband and i would highly recommended this company.
Alonzo Foreman
3 years ago
The team at Plumbing and Drain Pros was top notch. They helped identify my issues and came up with an effective solution. Unlike other large plumbing companies, their goal was not to upsell me or simply replace everything that did not require it. Highly recommend!
Miranda Lerner
3 years ago
I manage Eastpointe Ridge Apartments and we use Plumbing & Drain Professionals anytime we need them. Normally, we call them worst case scenario and each time they have been here quickly and their techs are very knowledgeable!! Its hard to find a company that runs the way they do and with the people they have working. They are great!!
Steve Donahue
5 years ago
Called them this morning to ask if I could get a new bathroom faucet and shut-off valve installed sometime today. They indicated no problem and promised a service man would arrive between 12-3. At noon I received a call from Moose to indicate he was on his way. He arrived in 15 minutes and completed the job within an hour. Moose was extremely efficient, knowledgeable, and very pleasant. My complete experience couldn't have been better!
They were able to fit me in for service on the same day of my plumbing emergency. The plumber was friendly, knowledgeable and had the problem resolved quickly!
Barney Fracas
6 years ago
I had an emergency and a friendly, professional tech came out right away. I had called a couple of the larger plumbing companies first and they didn't have anyone they could send out for at least 24 hours. P & D Professionals are locally owned and operated and that makes a big difference - your business really matters to them.
If you are like me you are probably searching the review section of the comments before you choose who you will call. I promise you won’t regret calling plumbing & drain professionals. I had an issue with water damage and I needed to find the source and have the floors repaired.. Dan came out and replaced the flanges and installed new toilets. He also helped to educate me with what was going on. Then I got my floors replaced and he came back out and reset my toilets and make sure they were bolted down. Very professional and friendly!
I had a really tough time finding professionals that would thoroughly made sure that the job was finished, but after working with Plumbing & Drain Professionals, it was apparent that I had made the right choice. They were very personable and quick during repair. I highly recommend them to anyone that's looking for affordable pricing that matches high quality and professionalism.
Timothy Moore
4 years ago
I never give reviews. However...... Plumbing and Drain Professionals replaced my two 12-year aging hot water tanks today. Moose and Pat were both very professional and courteous all around and very pleasant and respectful. Their professionalism wasn't phased by my annoying dogs or the fact that the job did turn out to have some complications (not their fault, trust me). Moose is very good at customer service..... explaining and answering questions when I requested. Will call them back for any plumbing service I need.
Jeremy Rhoades
5 years ago
Update: Owner called shortly after my review to discuss his reasoning behind his practice of charging for estimates. While I still do not agree with his reasoning, I am going to update (for now) to 4 stars. Further updates may be made after our scheduled appointment tomorrow.
Original:
Not sure of other aspects of this business but 120 dollars to come out for an estimate? No thank you. Called for an estimate for a french drain and was told I'd have to pay. Doesn't seem very smart when I've now lined up 3 other contractors with just as good reviews and they're all free.
Allison Lotte
6 years ago
They are amazing. We just moved into our house and we haven't been able to use our washer for 2 weeks due to a problem with the drain. They fixed it and now I can finally do our laundry! I will definitely call them if we have any other issues.
I recently had Dan and Mike from Plumbing and Drain Professionals do some repairs in the house I am renting. They did such a wonderful job and were so accommodating that I felt compelled to contact you to tell you. Dan and Mike were incredibly professional and efficient in their troubleshooting of a very serious gas line problem. They were also pleasant company and kept the noise down to a dull roar. And not only did Dan and Mike perform miracles in this old house, but they were also willing and able to explain everything they were doing to a lay person and clean their work areas! They did a wonderful job, and in a really short amount of time. I couldn't be happier with the results.
Shripal Bhavsar
a year ago
I called these guys to fix the toilet leak at the floor. Plumber tried to fix the leak but it still didn't work but he still charge me $190. I understand he deserves to have his labour paid and all his purchases paid but all out of customer's pocket even when solution didn't work??
After my inquiry, they called promptly to schedule service for the next day. Service tech Christian was very nice, professional and informative, even cleaned up afterwards.
I woke up this morning to find water in my basement. A friend from work highly recommended this company so I called and to my surprise the owner answered my call at 6am. He insisted he could send a technician ASAP but I was already on my way to work. I was very grateful they were able to work around my schedule and was able to take care of my problem on my lunch break. It's nice to find a local plumbing company that offers same day service. Very Impressed!
Thanks Plumbing & Drain Professionals.
Spencer Grady
7 years ago
I was happy with the results. Our tub was clogged up and I had no idea what to do. Pulled these guys up in google and saw the good reviews so I gave them a call. It was after hours but they have emergency 24 hour plumbing services so there was someine here in less than a hour. The plumber that showed up was named John. He knew his stuff and was in and out after he unclogged our drain. I think he could have been quicker but maybe I am just picky.
Jerrad Willis
5 years ago
Plumbing and drain professionals have completed several jobs in my house with all the new renovations over the years I have needed them on many occasions. They never disapoint. Always on time and complete the job in a timely and courteous manner. I would highly recommend to anyone. One word to desicbe their work glorious
The technician( Patrick) showed up and looked at our problem, another company was trying to charge us over 10K to tear up our basement and “ fix” our problem. Patrick carefully explained to my wife and I what was going on and that we did not have an emergency on our hands. His honesty and integrity saved up a lot of money and stress. We will be lifelong customers.
Michelle Evans
6 years ago
Absolutely would recommend them! Very friendly guys. They came right away when I needed them. They were very honest and knowledgeable about what was going on. They went above and beyond making sure the issue was fixed right and even made sure the area was clean and looking nice before they left which we really appreciated. We will definitely be using them in the future if needed for anything.
alivia liimatta
5 years ago
This company is amazing at what they do! I will never use another plumbing company. They came after hours from home whenever we needed them to for our kitchen leak. I would 110% recommend to anyone!!
These were my go-to plumbers until I had a basement clog in a drain. I was told the work was warranteed for 30 days. It reclogged 3 weeks later but I was told that the warranty would not cover it because it had to have been caused by stuff going down the drain. Isn't that what a drain is for?? They said this without even examining the drain to see what caused the problem! And I had never had problems with this drain before. Beware, this company will use loopholes to avoid honoring their warranties!
Follow-up: the owner contacted me immediately, honored the warranty and his staff did a fabulous job of repairing the drain clog! Thank you!
Keith Adams II
6 years ago
Found out my hot water tank was leaking from the rim. It is in the basement so by the time we realized this, there is an inch of water and our laundry room and bathroom are flooded. I called and John instructed me on shutting of the water to the tank and draining it to stop the leak. They had a crew out first thing in the morning with a tank and new plumbing. They worked fast and were very pleasant. Thank you Brian and Joey for getting this done so fast. The new setup looks incredible. I will definitely use this company again.
Julie Barrett
8 months ago
Gary was very professional, courteous and provided options. We will use this company again in the near future.
I would like to take the time and say a big THANK YOU to John Mathews. My grandmother had just passed away and we were planning on having 50 people over after the funeral and of course our toilet stopped working. We called multiple plumbers and John was the only one to say he would come right away (he even apologized he wasn't in uniform) to help my family immediately. We were so appreciative of his kindness and willingness to help a family he did not even know during a tough time. We will make sure we always call John and if you are looking for a plumber he is your guy!
I have been using this company for all my drain needs, I have a maintenance crew and when they tell me they can't clear it or stop it from leaking I know I can trust them to give me a fair price. The only call I ever get from them is job is completed. Great bunch of guys doing what they're great at.
I had to have my kitchen drain cleared. They provided excellent service, courteous, friendly and definitely a better experience than I had previously with one of the big name companies a couple of years ago. I would recommend them highly.
Courtney Grady
7 years ago
Plumbing and drain professionals was quick with my bathroom drain in getting it unclogged. Price was fair but could have been better. Was very happy with the response time and the professionalism of the plumber named Montana.
Jonathan Graham
5 years ago
Fast, Fair, Friendly
Called them last night for a water main break repair. I had the city turn off the water. So I asked if they could come the next day. They came at 8:30am fixed the problem and didn't overcharge for the service.
Devin McElhannon
2 years ago
Always professional and reliable. The comfort I have knowing that the job will get done right, is worth it’s weight in gold. Strongly recommend this company for any plumbing needs.
our hot water tank went out and they came out the same day and put in a new one. Our water tank is located on the second floor and there wasn't a trace anyone had been in the house,very professional.
Anthony Motley
7 years ago
Had a great experience with getting my sump pump replaced in a quick and timely manner. John was also very courteous and respectful by wearing shoe covers so not to mess up the floors in my house.
Erika Flanigan
2 years ago
I was very impressed with Moose (Daniel), he was very informative and took his time explaining things to me. Not only were they great on value but price as well. I highly recommend them.
The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.
Chris was great. Very willing to give his professional opinion about the work we needed done. Pricing was reasonable and exactly what I asked for. Very happy!! Thanks!!
I had to call them after mid-night and they replied and showed up right away and really helped me to solve the problem. Chris and John are really great people. These are my plumbers now on...
Courtney Priest
3 years ago
We had technician Moose come out he provided outstanding service, and was very honest. They also have reasonable pricing and I love the fact they are local.
Basement shower and toliet drain installed. Technician was prompt, knowledgeable, and did great work at a fair price. Highly recommend for any of your plumbing needs.
These guys are the bomb. City messing with me, called plumbing & drain pros and they came out he next day found the problem and fixed it in a day with out destroying my whole yard and didn't leave a mess for me. Any and every time I have an issue now I am call them. Thanks guys.
These guys were awesome. Responded quickly in an emergency situation and took their time explaining what happened and what steps their taking. Treated us like family. Thank you gentleman.
Elizabeth Tamme
2 years ago
Great, prompt, professional service. Came out first thing on a Sunday morning and got us all taken care of! Will definitely use them in the future!
John McMasters
7 years ago
The service was prompt and very professional! The plumbing was completed correctly the first time and I've had no further issues. I would definitely recommend their services!
Jennifer Metz
6 years ago
Daniel was extremely personable and professional. The team was very efficient and took the time to explain and show me what they were doing. Top notch pros. Thank you !!
Chris Heldman
6 years ago
No complaints here! Daniel my plumbing professional was a true professional an would highly recommend to take care of any plumbing need!
Incredibly professional, fast and friendly. John was fantastic - I would recommend this company to anyone
They were fast and professional. I appreciate the way John was sure I understood what my problem was and how they would fix it before they started.
Daniel Burgett
7 years ago
Great Company. Professional Techs. Outstanding Service and the fairest prices in Columbus.
Kristina Henley
2 years ago
Have used the service many times and always fixed fast and efficient and correct. Highly recommend.
Fast, professional and courteous! Very reasonably priced too! Would recommend and will!
Always on time, affordable and stick to their word. Best company hands down.
matt Phillips
6 years ago
Outstanding company. Fast response and clean quality work. Highly recommend.
Bri Nicholson
5 years ago
This company is great at working with your schedule and does fantastic work!
Jim Morrison
8 months ago
Good company always on time
Nicholas Wurzbach
4 years ago
Quick and great service! Very professional and responsive!
Quick And were Very Reasonable.
Excellent company always fast always reliable
Alberto “Q” Marquez
7 years ago
Their rates are fair and they are good at what they do.
Gwendolyn Hughes
3 years ago
Plumber was friendly and efficient
Madison Hope Livergood
a year ago
Vince Presutto
2 years ago
Maritza Alamo
11 months ago
christian kopina
a year ago
Chris Wheeler
4 years ago
Savannah Richards
a year ago
Brad Hinerman
3 years ago
Ashley M Sanders
5 years ago
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