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Gary was very professional, courteous and provided options. We will use this company again in the near future.

These guys were great! Fair and reasonably priced, did a quality job, super friendly staff! They took care of my problem instead of trying to sell me on things I didnt need!

The last thing we wanted to deal with was a clogged main line and backed up sewage in our basement the night before a huge snow storm but we can’t control these types of disasters. We actually had a few technicians come to the house but the job was not going to be easy. Trevor showed up and saved the day. He was polite, friendly, took time to listen to my concerns. He braved freezing rain, sleet and snow to understand the drainage problem. He was able to get to the root cause and also identified another problem. He stayed until everything was complete. Thank you Trevor for being honest, helpful and getting the job done!

They arrived on time. The technician was professional and personable. Reasonably priced and finished my project quickly!

These guys are great! Amazing customer service when I called in the other day. Got a great quote on a water heater as well! Would definitely recommend Fritz Baumann & Sons!

Heat went out and called at 0830. By 1100 had someone there and the problem fixed. Very professional technician that was knowledgeable and answered questions.

Scheduling the service was brutal. I tried to be patient as it was Christmas Eve. I was given a 4 hour window, no call. I called and was told an hour. Hour later, no call. Called again, told an hour, hour later , no call. Finally 1 1/2 hours later, a guy shows up and didn’t have right equipment for job.
So I get on schedule for Christmas morning, 8-9 am. Call at 8 am, get confirmation that someone will be at house by 9am. At 8:50 I call, I am told plumber not getting to office until 9:30. Finally at 2:30 , 28 hours after I originally called, I get someone to do the job.
I will say that the gentleman that came out, Chris, was great. Very kind and honest and respectful.
But I will never use Roto Rooter again. Over-promising and under-delivering will never get repeat business from me.

My wife lost he engagement ring in the toilet and Drain master scheduled us for the next day to try and retrieve it. I was able to remove the toilet and found it and ended up canceling on them. They were too nice and was extremely happy we found it, no charge.
Thank you Charlie

This company can't be trusted. I scheduled an appointment to get a few things done to update our water meter to the current code. The job seemed pretty simple, but the technician kept insisting that the job was going to be extremely labor intensive and would take over 5 hours to complete. Due to the urgency of needing the work done, we scheduled them to come out the following day. After 2 consecutive days of not showing up without calling ahead of time, the technician came out and completed the work. He was 4 hours late based on the rescheduled appointment time, and it took the technician a total of ONLY 30 minutes to complete the job. Because the original quote was dishonest and deceptive, we were charged the amount as if the work took 5-6 hours to complete. Its worth noting that the only parts that were purchased to complete this job was (2) meter spuds which retail for less than $10 per piece. I've called around 20 times, but have only been in touch with the location GM once. After sending him the before and after pictures of the work that was completed, I have not heard back on any reason to justify the absurd amount that we were charged.

Good people

ALWAYS GET A SECOND OPINION if they recommend pipe replacements. In my case, the sales guy was using high pressure tactics during all my encounters with him. More details on our situation below. If you are looking to get a clog cleared, their pricing is really high, but they at least offer a warranty and can work on weekends.####We experienced a sewage backup in our basement on a Sunday. Mr. Rooter was able to come to our home quickly, so we went with them. The tech arrived and told us they would need to do a hydro flush. That, plus the camera work, was going to cost +$1K. I said I saw online the average cost was lower, so when the sales guy arrived, he threw in the camera work for free since he was already there. The cost for the service ended up being closer to $850 with a 1 yr warranty. During the camera assessment (prior to the clog being cleared), the sales guy kept telling us this was the worst clog he'd ever seen. He then went on to say we needed to replace our exterior clay pipes to best protect ourselves from this happening again. And kept reminding us the Holidays are coming up and that the last thing we would want is to deal with another issue like this while we had guests over. I told him that because they offer a 1 yr warranty on the hydro flush, we would prefer to see what happens and asked him to send us a quote for the pipe replacement. We never received that quote.A few weeks later we called a local plumbing company to come out and camera snake our pipes to get a second opinion. The guy said our pipes looked great - especially given their age.When the clog came back ~4 months later, we called Mr. Rooter again since we had the 1 yr warranty on the hydro flush. Same sales rep came to the house. He basically said - I told you this would happen, you need new pipes. He and his crew spent over an hour assessing the situation and said the work would cost ~$19K PLUS the cost of concrete because they'd have to rip up a lot of our driveway. He used sleazy sales tactics, calling his boss to get the price down and such. I told him that given the cost, we would need to get additional estimates. He kept telling me what other companies would come in at and that they were the best and cheapest - and that others probably wouldn't want to touch our job because it was so complicated. I told him to email me the quote. He did this time. To their credit, Mr. Rooter did clear our clog again and at no cost to us thanks to the 1 yr warranty.It has now been over 2 years and we have not had an issue with the pipes. Know why? We needed to stop using flushable wipes and change our toilet paper to a brand that breaks down easier.

Tony and son took care of my problem quickly. I was afraid they would tell me that my plumbing problem was beyond their capabilities. I was delighted that they solved the problem quickly for reasonable cost.

Chris was a nice guy and arrived on schedule, but the services he performed a few weeks ago were a disaster and ended up costing us quite a bit of money. He installed two new faucets in our upstairs bathroom and two new drains in our upstairs tubs. Everything went smoothly, or so we thought. About 2 days after the work was done, we noticed the ceiling in our laundry room (right below the master bath with one of the new drain Chris had installed) had wet spots. There was also water dripping from the ceiling.

I called Chris multiple times and left messages, at least four. He did not return my calls and we were forced to bring in another plumber, Drain Master, to assess the situation. They advised the drain had been installed incorrectly and that one of the pipes had been cracked during the installation.

Drain Master did a nice job of fixing our problem. However, we ended up having to have a large piece of our ceiling removed in order to complete the repair on the drain. After their work was completed, we needed to then pay for someone to come in and repair the ceiling. That was followed by hiring a painter to come in and repaint everything. All of this ended up costing significantly more than a simple drain installation.

In spite of all of this, I made the decision not to leave a negative review. But then two days ago, we used one of the new faucets Chris had installed (for the first time) and ended up with another mess. The faucet leaked and there was water everywhere. All of the storage containers under the sink were filled with water and all of our stuff was soaked. Now we need to bring in Drain Master for a second time to clean up one of Chris's messes.

I hate leaving negative reviews, but I would truly not want anyone to go through something like this.

Don't fall for this, it's a scam they will take your deposit money and run away! They use different adresses to mislead and write different goods reviews to trick you.

How can I rate NEGATIVE 1 million and 1? Absolutely WORST PLUMBER EVER!!!! Beyond bad customer service NOT friendly or helpful IN ANYWAY. Truly did not appreciate my business, could have cared less. And, this was all over phone BECAUSE AFTER SCHEDULING APPOINTMENT THEY NO CALLED/NO SHOWED and when I called to inquire I was HUNG UP on.

Edited.
Sometime later I did receive a call from Pat. He showed up pretty quickly and was in and out pretty quick. And did provide satisfactory service. Thankfully it worked out.

Rick with Bozman Plumbing in Reynoldsburg Ohio couldn't have been more professional & efficient - woke up Monday morning to a bathtub drain leak - by Monday afternoon we are back in the saddle again AWESOME !!! Thanks Rick !!!!!

We discovered we had frozen pipes in our son’s bathroom (above garage) and called Accurate Plumbing along with numerous others on Christmas Day. The only company that called us back was Accurate. John, one of their team members, gave me very helpful advice and told me to turn all of the water off to the entire house in order to save the pipes from bursting when they unthawed. Mike, the owner, then called me back the following day to see what the situation was and was willing to squeeze us into their schedule whenever those pipes thawed out. We touched base daily and they came out this morning, actually even earlier than the appointment time. Upon turning the water back on, apparently we “got lucky” and had no leaks/broken pipes.
I can’t thank Mike, John, Cameron and their entire team enough!!! Had we not been given their advice who knows what kind of damage we’d have experienced today. They are very communicative, knowledgeable, responsive and really seem to care. I’ll use Accurate Plumbing any time I have a plumbing situation in the future…they’re the best!!!

Service was good. Price was high but what plumber isn't?

Set up a time for them to come out to a house I am working on to install all new plumbing, waited all day for them to arrive, the guy looked the job over and said he would get me a quote. That was 2 months ago and never got a quote, thanks for wasting a day of my time !!

Highly recommended. Had them out to empty grease interceptor. Supposedly the grease interceptor was cleaned before we opened our business. It wasn't. CPR tech went above and beyond to remove the hardened grease and still charged the quoted price. I will use CPR anytime I need service.