Best Heat Pump Replacement in Phoenix AZ

Jared was timely and performed the plumbing service to our satisfaction. Will repeat them if needed.

UPDATE: love this company and their technicians. Our AC died after 15 strong years. I called Penguin about 3:30 pm, Jordan answered very nice guy let him know the air was out. He let me know he would have someone out to me that afternoon. Nathan came back out to our home around 7pm. He had been servicing our home for the last 2 years and was still there (I love that) he let me know what we had been expecting was finally here and it was time to replace the unit. He worked up a very competitive cost and set us up to have the new unit installed Saturday. Saturday morning came around and they guys were here at 9 and done by 2 pm. They were fast, personable and just overall fantastic. I will continue to use Penguin and we still have their service plan!Original from 8/2020Called in at 5 am on Sunday morning after our AC went out over night. I got the answering service and Brenda was so patient and helpful, they had a dispatcher call me in less than 30 minutes I believe her name was Laura. She was upfront and honest about the wait time and service fee. She told me she would have someone out today but it would be after 9 and the technician would call me 30 min before arrival. I got the call from Nathan at 9 letting me know he would be here in 30 minutes! I didn’t expect anyone out so fast especially on a Sunday. Nathan came out and was so personable! He diagnosed the issue with the AC, the best part was he had the parts on his truck to make the repair right then and there! He had come out, diagnosed and fixed the repair in around an hour. He walked us through everything he was doing explained in great detail the repair and what we should be watching for he also gave us tips for us to do our own monthly light service. We also signed up for the Penguin Air service plan to have it serviced regularly! I am so happy with Penguin I will always use them and ask for Nathan!

I have worked with Danny for nearly 20 years. Danny is the definition of an Old School Plumber. He is thorough and pays attention to the details. Indoors or outdoors he knows his stuff. Rhonda (his wife) manages his office just as well. They are a Perfect example of a successful small business!

Gabe was able to come out earlier than scheduled and took care of the problem, was very courteous and professional. Highly recommend expert hvac
Thank you Gabe!

They did a good job fixing my air and they are a good service and friendly professional.

Adrian from Goettl plumbing did our annual inspection. Provided good information and was professional . Good luck to Adrian and his upcoming wedding in Tucson. Goettl has good people, but charges too much for the basics. Needs a Goettl Lite service.

Our air conditioner went out yesterday. Called our home warranty and they sent 1st choice mechanical out. Mike said they would be available between 10-2 to arrive. 1120am was the ETA. Mike showed up on time, explained what system I have just by looking up at roof. Informed me he was going to start by checking the breaker box for loose wires and then check system. Mike found the issue with the AC and by 1215 I have air again. I will recommend to everyone I know to use this company

The service maintenance was done very well by kevin. Our only complaint was he was not wearing a mask. He said none of them has wore one for 3 weeks.

Roxanne was very helpful getting a tech out. Jorge was on time and fixed the problem. I also got the annual maintenance program that will give me piece of mind this summer. I highly recommend this company

Wow! Look no further, call SG mechanical right now! On time, efficient, knowledgeable, honest, and friendly. Definitely the best in the business.

Steve and the whole team were amazing! Very polite, knowledgeable and professional. We wanted a Mini-split system for our master bedroom. Six other companies didn't want to do it. Steve said no problem, let's do it! I've never slept so cool! After our main unit was installed there was a loud rattle every time it turned on. We called Steve and he was out the next day to fix it! They are not the cheapest company in town, but you get what you pay for, especially in HVAC. I would highly recommend Environmental Taming for any HVAC needs you have.

People seem to assume because it has the word Scottsdale in it it means more expensive. That was not the case for me. I got numerous quotes to install a new combo unit on my roof, and Scottsdale Air not only had the best price overall, but they were installing higher quality brands than their competition. It was a no brainer. Plus they handled the rebate paperwork.

Everything works great with AZ Perfect Comfort!
Semi-annual checkups, phone & text notices for every service call, show up on time & their technicians are very nice & professional.

I've used REEis for years (over 10). They've always provided high-quality service and advice.

Jeremy was on time very efficient with his work highly recommend this company. If i have any issues in the future i will be returning. Thanks for keeping my home cool again???⭐️⭐️⭐️⭐️⭐️ thx Jeremy for your awesome work!

Called at 9am, had a technician out by 10:30 ,finished in an hour and did the repair correctly. Couldn’t ask for anything more.!

Hugo was very thorough and made sure everything was good before he left. He did a great job and was very personable! I would highly recommend him to anyone!
Maureen Bruce

I called Comfort One to perform a routine service on my AC unit as I had not had one done the past 2 years.

Taps was prompt with his arrival, being able to fit me in between previous appointments. Once he arrived, he was quick to get to work on the unit. The whole time he was working on it he was educating me about the different test results and pieces, as well as giving me projected timelines for needed repairs and approximate costs.

Once in the attic, he identified a small issue that he was able to correct on site with no additional charge, and even gave me a quick lesson on how to care and maintain the AC unit, and what warning signs to look for.

The overall service price was in line or cheaper than most other companies I contacted, and was even the same as my home warranty payment, so it seemed a no-brainer to go with Comfort One.

Comfort One went far above my expectations, and not only recommend this local small business, but as a native of Arizona for over 10 years, I am pleased to say that I will continue using Comfort One for all of my needs.

[Service] From start to finish everyone was very nice. And great communication

Called to come and provide a quote for a new hvac system. Received quote and asked if they can match another quote I received from a competitor. It's been over a month and no responses. I guess they don't need my business. Went with another company. Very unprofessional. At least respond back?.