Best Heat Pump Repair in Phoenix AZ

Justin P. was courteous and thorough. Gave some useful suggestions on using AC in this climate. Plan to use Hays again next year.

Wow, we initially did a diagnostic with another (very advertised) company and found out we had to get our entire system replaced. The company that wont be named quoted us a base price that was significantly higher than what we ended up paying with Penguin Air. So glad we called Penguin air for a second opinion. Jeff our comfort consult was responsive explained the pros and cons of our options, and not pushy at all. They even provided us with a portable AC since we weren't scheduled til 3 days later after our AC went out. The techs that came to our house were also very professional and worked diligently through the day to get the job done! Will be a returning customer for all our HVAC needs. Thank you!

The guy Robert that did my work he was amazing.
He was fast, reliable, reasonable, cleaned up after himself he had a great personality friendly demeanor about him. I would recommend him to all my friends you need a trustworthy plumber give him a call.

We recommend BOYDCO. Danny is an experienced plumber, personable and fair pricing. Thanks Danny for coming out same day.
Paul

I first called HVAC when our furnace completely gave out in a cold snap. After fixing that replaced an old AC unit. Because the old wiring system has given the techs some fits they have come back out twice and straightened it out. Each time they responded same day and the techs were patient and professional. I highly recommend them.

This company has a great customer service. Octavio the person that helped me did a great job with my A/C. Really professional and good quality Job.

Jacob was very polite and professional. He was very knowledgeable and went over all my options. I appreciated his honesty.

The guys did a beautiful and thorough installation of complete Heating/AC system. I recommend highly.

Stellar service. These guys needed to come out multiple times in a row to fix our heat and did so by ensuring we got the best price and they targeted the exact issue. They did so when it was convenient for us and I am so happy with the finished product. They weren’t pushy about needing a new unit, they did give us a quote for a new one when we are ready but didn’t try and sell us something we don’t need right now. I appreciated their honesty and very hard work.

2 vents were replaced without switches (and without my knowledge, too). The walls were recently painted and the man pulled the old vent out and it also peeled out the paint. He did not communicate with me about what happened. Dishonesty, over priced and poor quality of work.

Good people, good service!

Extremely fast and clean work for central humidifier installations (they installed 4 units over our 4 AC systems). Warranty repairs was also promptly executed. Very professional and proficient crew.

Our. Customer service person was Dan .. he was very knowledgeable, professional and personable. He went the extra mile to do the right thing for us in our service today! .. we much appreciated that!

AC has been fine as we do take care of the mechanicals around the home.

Last year this time we decided to find a new Service Company and my wife searched and found a boutique, family run Company in North Phoenix called Just Air, Inc.

Their Owner James came and serviced the Unit while being understanding with our Covid concerns.

Just Air is truly family run which now includes their son Bradley as a service technician.

Bradley came out on time and began a very thorough spring clean and inspection and became concerned about the condenser motor. He also went into the attic to observe the air handler and check the settings ala the cooling temps.

He determined that we were very close to needing a new motor and we opted in. The sheer level of detail that Bradley engaged on & efforted was pretty amazing while honoring our safety concerns via Covid as a family member here is immunocompromised.

For a young man to have this level of understanding and emotional intelligence was very impressive and greatly appreciated.

It also follows what we had felt from last years’ service about the TLC and professionalism of Just Air.

They may not be even close to being the biggest service provider, but we would be hard pressed to find a better managed and run organization.

Our experience with Scottsdale Air was superb! We got quotes from a number of local outfits, to proactively replace our 15 year old, slit-system heat pump. My initial criteria was that all these companies needed to have been in operation at least a couple decades (Scottsdale Air over 60 years). One big name company was very high-priced, and I didn’t feel the salesman was totally genuine. The others were all in the same price ballpark, but Eric, the Scottsdale Air salesman was a really good communicator and he was genuine and knowledgeable. Plus he was to the point, didn’t waste my time and printed out a concise, easy to understand proposal (one company’s quote was 5 pages long!) before leaving. Eric and his office were both very responsive to us, before and after the installation. (BTW - His price was just a little lower than most of the others, but my interaction with him and his office was really what clinched it for me!)

The installers showed up right on time and did the work in a very professional manner – they were respectful of our property and were as quiet as they could be, and had the work done in a little over four hours. I asked Eric previously if they could provide a portable heater, and the installers brought one which kept things quite comfortable while they replaced the old unit.

I have a background in the HVAC field, so I knew a couple things about what they were doing, and I am pleased to say I wouldn’t hesitate to use them again! Oh, one last thing – we went for the simplest Trane unit that would be at least 15 SEER (which was also more affordable). After we had the installation date set, Eric called to say there was an issue with the air handler we’d specified, so Scottsdale Air upgraded us to a much better and costlier air handler without charge - now that’s a good example of excellent and conscientious customer service! Bottom-line: A nice unit sold and installed by a thoughtful, competent company at a fair price – what’s not to love about that!?

Robin was great. She spoke to me at length and a second time when I had further questions. The tech were on time, fast and explained everything at the end. I would definitely recommend them!

They went above and beyond selling and installing my new mini-split. Great company, I highly recommend!

Alien Always gives great service.

I have been using Lincoln Air for 12 years now. I have always been extremely pleased with their high level of professionalism, communication and their employees. I highly recommend Lincoln Air.

Skylar came out to do maintenance and a coil clean, he was very friendly and showed me everything on the ac unit and let me know about possible future repairs. 10/10 would recommend for general maintenance and cleaning.