Best Whole Home in Phoenix AZ

The service man (Richard) was very professional. He inspected the problem we were having with our AC system quickly and accurately. He proceeded to give me several different options and good advise on those options. He was not a hard sell type of person but gave me the information to me that helped me make a decision that was best for our situation. Richard deserves the five stars, he was the best. We will be replacing our entire system this coming spring and my call will be to Penguin Air.Larry PittsMaricopa, AZ

Nelson provided great customer service and got the job done quickly. I would recommend him to everyone I know

I got a referral from one of my friends to do my maintenance for my old AC to make sure it’s ready for the summer and they recommended Amer K he came in and he was very professional and informative. Amer showed us a video of some repairs that needed to be done which it was not surprising due to our age of unit . We will forsure call hobaica in the future. He was very nice as well, we really liked him and we will always recommend Amer service.

Family business! Friendly staff! Called in to schedule AC appointment and Mariana was super friendly and got me scheduled right away!

Thank you so much for the wonderful job that you did so professional very good quality and on time you guys do a backbreaking hard sweating job but you do it great I appreciate you

There is no better A/C Heat Team that Scottsdale Air!

Awesome experience very knowledgeable in their audit performance as well as the HVAC recommendations to help me save money on my electric bill

Thomas was great! Very through, explained things completely in a way we understood and very considerate!!

We are grateful for their service and reasonable prices. Air Handler Unit HVAC manufacturing and installation company is good in their work.

In 2016 my rooftop AC gave out. I believe it was the original air conditioning From when the house was built in the 70s. I called a few companies that I won’t name and the prices were super high to replace it. Luckily I called Howard Air to come out and quote me, which thank god was a free estimate at that point.

Needless to say, I went with them because of their good price to replace the unit. Oh and side note.. the Ac unit was too old to get parts for which trust me I tried to do that at first. Not only was it a headache free experience but they gave me 4 free maintenance calls, 2 each year.

As far as there service of the initial installation and follow up maintenance calls the past 2 years, they have been nothing but professional, on-time, and have always answered any questions I had. The office has called me each time to schedule the appointments, which is nice considering my busy life. They have even come out on Saturday’s to avoid me having to take time off work.

The ac unit itself has been a blessing. It hasn’t had any issues in the 2 years I’ve had it, still blows cold, and has even saved me a good amount of money on my electricity bill considering it’s efficiency.

Overall I personally recommend Howard Air. Their customer service, price/value, and professionalism has made what turned a bad situation (in the summer in AZ with no AC) in a blessed one. And one last thing, there financing helped me a ton. I really hope this helps someone else who’s in a bind and at a loss.

My wife and I woke up this morning to a cold house. When I looked out the back window I saw steam coming out of the heat pump. I went outside and the fan wasn't running. I turned the unit off because I remembered someone telling me if it gets too cold the heat pump won't work. Later after it heated up I turned the unit back on but the fan still did not come on. We called Arcadia Air and Jimmy was the name of the tech and he told me that it is true about heat pumps not working if the temperature gets to 30 degrees or below. It was definitely warmer now so Jimmy turned the unit back on and it still didn't come back on. Jimmy opened up the control panel and found a bad capacitor I believe he called it that. He had a replacement on his vehicle and we were back in business. Jimmy was really nice and was quick and friendly and had the part we needed. I would highly recommend Arcadia Air to anyone in need of heat pump a/c or electrical issues! Thanks Jimmy!

Every time I schedule maintenance three to five weeks in advance either no one shows up or they call and cancel at the last minute. Their website says they prioritize members but that is NOT case. Never once have they actually shown up when scheduled and the rep I spoke to today about the no show was very condescending and insistent that a call was placed to me this morning canceling my appointment. No such call was made as I have had my phone on all day and the spam calls came through just fine, his reasoning was because other customers without AC need to be prioritized ahead of maintenance customers. He then proceeded to tell me he could get me scheduled for JULY for an appointment that I originally scheduled in March three weeks ahead of time. I am constantly rearranging my time for a company that does not honor their word. I will be canceling my so called membership as soon as my spring maintenance that I have already paid for is actually performed and look for a business that honors appointments with their customers.

We had a very positive experience with these fine folks. When we were getting our new unit, the Mears men went back to the distributor several times because the units they received were damaged in shipping and they were not installing a damaged unit on our house, even if the damage was just cosmetic. That told me a lot about their ethics. They took extreme care at every juncture and when they found something was not right they made it right at no additional cost. As an example, we had a breaker issue and the Mears men replaced it for me. I didn't see the charge for the part on my invoice and I called to question it. I was told that they took care of it for us as part of the service. Clearly, they didn't have to do this. This is greatly appreciated. Further, we shopped around before deciding which unit to buy, and at the end of our due diligence we found that Mears offered the best price; they then backed that up with exceptional service. I am very pleased with this company and the men who did the work. I highly recommend this company.

Henry with Howard Air came out for a scheduled check on my AC. Henry was very professional and courteous. While providing the service, he explained what he was doing and asked if I had any questions or concerns with the AC. Henry demonstrated knowledge and expertise. and I greatly appreciated the service and efficiency. Thank you very much Henry

They came to my home quickly to resolve the issue at 117 degrees outside. They made sure it was Covered under my home Warrenty & replaced the compaster. Saved the day. Very nice &
Professional

Daniel was excellent during my RO tune. Quick and efficient and took time to explain what he found.

I can't say enough good things about these folks. They came out quickly to help us when we were in a pinch. They could have taken complete advantage of us and our situation but they didn't. They were friendly, homest, fair and bent over backwards to help us out. They have now become our go to company for anything that ever goes wrong with the plumbing in our home. I highly recommend this company.

Not only were fast, friendly, and masked up - they fixed out furnace problem very quickly and efficiently. Will use again (if needed!) and would certainly recommend.

Jeff was great. Knowledgeable, friendly, professional and explained everything!! Great employee you have. Looking fwd to seeing him for spring maintenance. Thk u Jeff!!

Saw one of this companies vehicles driving dangerously on I-17 north bound today at 1:30PM