Best Heating And Air Conditioning in Phoenix AZ

Really pro Destry and Dave were really fabulous and I will let everyone I know about this company. This company knows how to find talented people. So happy with the level of service in a stressful time. 5 stars

Still need sheetrock finish work!

My AC was out during a 100+ degree day on a weekend. My home warranty company was of absolutely no help, so I called Penguin on a whim. I’m so glad I did. They answered the phone right away on Saturday morning and told me they would send someone as soon as they could. I only had to wait a little bit and the technician came and addressed the problem. He took thorough pictures and explained the problem to me. In the end, I needed to get a new AC unit, but he made sure he did everything he could to tide the system over until that could happen. I was very impressed with Penguin’s responsiveness and customer service.

Scott and River were very friendly and clearly stated what they were going to do and then reviewed their analysis of the system and thoroughly answered all my questions

Our unit was leaking water from the pvc drain pipe. Called Company on a Saturday and they had a service tech out by Monday. Ty/Ray came out; gave us an estimate which was reasonable and fixed our problem. No more leak. Great service. We also use their twice a year service maintenance program. Keeps our unit running smooth. Thanks. D

Installer was by himself because coworker was ill. Still got the job done in a timely matter by himself and didn’t cut corners. Did an excellent job. Scheduler, estimator and installer all first class. Highly recommended

Expert HVAC was referred to me, about 6 years ago. They kept our old clunker Goodman running for outstanding low prices, and awesome service. I referred them to my sister for her new HVAC unit. She was so happy about the quality, price, and no forced upsell. Needless to say, when my Goodman that came with the house gave up the ghost after 15 years, it was a no brainer for Expert HVAC to completely replace my system. Rick is our guy for our Surprise home. Also the fact that the office folks take care of ALL the little stuff afterwards. Filling out all of the warranty paperwork with TRANE, and keeping my appointments for me for regular maintenance to keep the warranty valid. Nice extra touch that I have not read about in these reviews.

Great service and techs

Brett and Jon came out for home inspection. They did a great job of explaining the process and the pros and cons of my plumbing. They let me know what needed to be replaced to make sure my home is protected. I can’t do the repairs now but will be reaching out to them as soon as I can.

Both gentlemen were super helpful with my options, very pleasant and courteous. Got here quick and serviced all three of my A/C units in no time flat. Highly recommend this company!!

Marco and team saved the day and got the repair done the same day within 30 minutes. Strongly recommend.

I called late, Brittney answered, she was a pro at answering and listening (I’m a pro and I know one when I hear one) and got me scheduled. She took care of my father-in-law and his neighbor a few months back also. She is effectively efficient. Please give her the day off with pay and give her a raise. To keep talent, it must be compensated.

This company is great work done by professionals i love this

Kyle and Jim did a wonderful job for us got us up and working in a short amount of time even though there were some problems took care of us to make sure we were up and running with our a/c.

It started with Gary Garcia coming out and checking our systems. He was great and professional. Then Ed and his crew were freakin outstanding. Way better than other AC company like Howard Air. They were on time, kept us advised of the progress, sweeped up their mess, vacuumed the hallway, mopped the floor and even sweep the street. If that’s not professionalism, then I don’t what is. We will AWLAYS call them back. Excellent work.

Our ac went out at my personal home and Frank was quick to respond. We literally had a new ac installed the next morning. Then a few days later my business ac went down and Frank assessed it quickly. great well organized team here and I am looking forward to working with them in the future. First ac company I ever met that actually cares about their customers and has reasonable prices.

Professional, neat, friendly. Would recommend them anytime.

This is the only place that answered when oura/c went out. It's June and averaging over 100 degrees. Fixed same day.... Didn't have to get a hotel.

Horrible. Do yourself a favor and call someone else!

Excellent service. The tech sent a text to let us know he was on his way. Arrived on time and diagnosed the issue quickly. He provided us with options and completed the repair fast. I highly recommend this veteran-owned business!