Best Air Clean in Phoenix AZ

If there would be no star I would give this company no stars at all. I had 3 interactions with this company.
1.) Renters Warehouse send this company to one of my rental condos to repair a dripping bathtub. The estimate was $770.00. OK, I'm not a plumber so I said go ahead and do it. Later I discovered that this included a new shower head and a new spout. These items have nothing to do with a dripping valve and I'm pretty sure another company would have done it cheaper.
2.) In another property I needed 3 emergency shutoff valves replaced. Unfortunately Renters Warehouse sent again this company. Estimate: $480.00. This time I declined their service and another company replaced the 3 valves for less than half the price.
3.) Water heater was not working in one of my rental condos. Renters Warehouse send again this company. Estimate $1,400 to replace the water heater. I again declined the service. Turns out. It was just the lower heating element which costs less then $50 in material to fix the issue.
I would NOT recommend this company except you want to pay a lot more than with any other plumbing company.

Excellent response time and follow up on communication of service call. Jared was excellent, knowledgeable, clean and efficient with quality work.

All I can say is terrible experience. The technician Joey came over and was extremely unprofessional. He started off by immediately stating that we would likely need to replace the whole unit without even checking anything. Then claimed he’s been doing HVACs for over 10 years and then proceeded to spend 20 minutes on the phone with his uncle walking him through every step. I asked after some time how things were going not knowing he was still on the phone (when leaving saying don’t interrupt me when I’m on the phone), later mentioned what he found was going to be very pricey, of course I asked what the issue was and claimed it must be something inside the house but couldn’t tell me what part was the issue. I asked him if he would check that next and stated he didn’t have to because his pressure reader had told him what was wrong. Based on him being on the phone the entire time with someone walking him through the diagnosis step by step I said I might like a second opinion and immediately got aggressive and asking why I would ever want to do that since he’s extremely experienced and that he doesn’t care if I want to waste my money. He finally went to go look at the system inside (after telling me he didn’t need to) but the whole time just kept making smart remarks about how we wanted a second opinion. Also come to find out he lied about our system not being under warranty still when the system is only 5 years old which I’m certain is why we were offered “half off” repairs. I went with another company that was able to diagnose the issue in a quarter of the time it took Joey and mentioned our system is definitely still in warranty. This might be a good company with all their good reviews but I would not trust this Tech to do any kind of repairs or diagnosis. They also told us the part was on back order and would take 4-6 weeks to get. (Update: Emergency Air fixed the AC in 4 days)

We recommend BOYDCO. Danny is an experienced plumber, personable and fair pricing. Thanks Danny for coming out same day.
Paul

Alex was our tech. He was very knowledgeable. He only suggested what we really needed. He wasn’t pushy. I like that he took video of our AC unit while he was testing the capacitor. He also showed us the video after her replaced it. Would absolutely recommend.

NVM has taken care of my a/c heating units for many years. Brett is extremely skilled and efficient as well as personable. Your professional excellence is much appreciated

Steve presented the results from their companies Energy Audit and provided extensive information and options on areas of concern that he could assist in and also what items were DYI, return on investment and various health issues. I am very appreciative of the results of their audit.

Quick and efficient.

Called me back after hours and they came to us early the next morning and got us back up and running. Very friendly and helpful!

Kevin did a great job and was very pleasant and efficient :) Thanks for taking care of us at the last minute when we had an appointment that some how got cancelled by the system or someone. Not happy about the appointment being cancelled, but Kevin was great.

I need to add to my post, we would not have needed someone to come out if our new HVAC was installed right the first time. Kevin deserves a 5, but I have a hard time rating our entire experience as a 5, more like a 3.5.

I found this company on Yelp, and searched for companies with high ratings from customers. I was very impressed with the company from the first visit! Very professional, friendly and helpful all the way through the transaction. Even after I tried to cancel on them with less than a week before install ??????. I decided to go through with it, and I am so glad I did. Great system, and GREAT customer service.

Long story short, our a/c unit that was 32 years old went out on us in the AZ summer. We then tried to work with home warranty without any luck. 7 days with no air and it was 90+ degrees comfortably in the house lol. Day 5 we called A&M mechanical spoke with Amy and within 2 days we where having a brand new unit installed!!!! Amy & Mark answered all of our crazy questions, got us financed, and that was it. They did such a great job we highly recommend A&M for any HVAC needs! They really went above and beyond, Thank you so much ? So glad we found them!
Natalie & Adam

Best service we have received in a long time! This company is on time, reliable, friendly and most of all clean! I wouldn’t hesitate to use them again or recommend them!!

Thank you!

These guys run the best HVAC company that I've come across. We got 4 different quotes from other companies, and they were the best priced, but also the most easy going, non-scummy salesman type people. We agreed to do the full condenser/handler install and it was done the next day, and a mini split in the garage. Seriously awesome company.

Great service. Good communication with the office. I will definitely recommend this company to friends and family. Great job.

SG Mechanical is fantastic.Use them they are great.

I reached out to this company on a Thursday night and I had a new AC installed by Tuesday. What unbelievable service they provided. I had 2 other AC companies come out and provide estimates and Cactus Mechanical blew their quotes out of the water. Do not get a new AC without reaching out to them and save yourself thousands.

Best HVAC company in Phoenix valley. Great service, very friendly, respectful employees, always quality work. They truly care about their work. They are very responsive, and always on time. Their prices are competitive and their service can’t be beat. I highly recommend them!

We used king mechanical about 3 years ago when we replaced 3 ac units in our house. At first everything seemed great, install was much quicker than we expected, but everything seemed to have gone smooth.

The issues started about 2 months after install. The condensation pan to one of units started leaking, we called them out and they said there was a clog and that’s why it caused a leak in my ceiling. There should have been no clog, that should have been cleaned before it was installed. Then A few weeks later one of the brand new thermostats they installed stopped working, they pretty much told me I was on my own with that and I had to call the thermostat company and I ended up installing a new one myself. Now lets forward to November, so about 6 months after install, we try to turn the heat on down stairs and it doesn’t work, we call them back out. They came out and said they got the heat working, GREAT! fast forward a few months later we go to use the air where they fixed the heat… guess what the a/c doesn’t work ?? we have had to call them out literally every 6 months because we can either get heat or a/c, but we can’t have both. Now it’s just about 3 years later, I have had 2 condensation pans leaks, and 2 out of the 3 brand new units do not work. They will not answer phone calls or texts. after this review I will also be reporting to the bbb and the ROC.

Edit… we will give you a call, thanks for the response. The purchase wasn’t under my name, it was under my husbands name which is why it didn’t show in your system.

Had to make an emergency call on a Friday night when our air stopped working after a failed attempt at installing a new thermostat. They had our tech James out to us in only about half an hour & he worked through the issues until he found what was the real cause of the problem & got it fixed fast. Pricing was completely reasonable, response time was amazing, and the service quality was great too. Feel lucky that we had such good luck with a last minute search Google for someone who's open and look forward to using them for regular maintenance from here on out too!