Best Heat Pump Replacement in Phoenix AZ

Timely, friendly service. Informative tech. Thank you.

Zeb was Knowledgeable and and figured out my problem fast. But to be honest. I thought I could give him the 5 star even tho he was late by 30 minutes and didn't provide the rest of the service he was suppose to perform, like clean my condenser unit. He called me 10 mintues after he suppose to arrive to let me know he was lost miles north of my house and on his way out he ask me to give him a good rating because one day was going to need a rating from him or one of them. Something like that. Kind of took me by surprise. But this is my honest rating of my service from Penguin Air. Not sure if I'd use them again personally.

We recommend BOYDCO. Danny is an experienced plumber, personable and fair pricing. Thanks Danny for coming out same day.
Paul

Very quick response, fast repair, professional, efficient, and competent. AC is running beautifully in less than 40 minutes.

(Translated by Google) Excellent work 100% recommended
Octavio excellent service.

(Original)
Excelente trabajo 100% recomendado
Octavio excelente servicio.

John sorted out the cooling issues I was having and increased the cooling power. It took him some hours but he was persistent and dedicated to getting me the best cooling possible. I was very impressed, as too often people would just finish up saying 'somewhat of an improvement' and not go the extra mile.

I wish I could give 1st Choice 10 stars!

Our AC in our new home started short cycling in the middle of a heat wave, and our home warranty company was unable to find anyone to come until 4-5 days later. We have a newborn baby at home, so it was imperative that we got it fixed immediately.

So I was on my own to find someone. Luckily 1st choice got right back to me in less than an hour and were here the next day. Tim and Brandon showed up ready to rock and roll and figured it out very quickly. After both AC's started blowing cold, Tim was adamant to come back the following day to check everything out and make sure all was well. These guys were so personable and solid, I wish every company operated the way they do.

I was even more impressed when I got the bill. I was shocked at how affordable they were as they could have easily charged me anything at that point to get my house cool again.

I can't say enough good things about Tim and 1st Choice. They work hard, and are just plain nice people who won't take advantage of you. My family and I are so grateful for getting us taken care of on such short notice.

Thanks to all of for getting it done right today, Michael is great! We also appreciate Heather and Brittany for their assistance in coordinating parts and scheduling.
You guys are a great team.

From my initial call speaking with Roxanna to having Jorge out, every expectation was exceeded. Top notch customer service and service. Our issue is fixed and we have found our heating and cooling company for life!
Thank you so much Four Seasons! You deserve 10 stars! Best of the best!

Miles was pleasant and efficient and meticulous in doing his job. He tried to get the humidifier working (since he found out it wasn't) but determined it needed a new control unit inside the house. The unit and indoor control is quite old. He was very pleasant and a joy to talk to.

Easy peezyKitchen sink/disposal area was slow leaking. Our service man was super quick to access and solve on the spot! Troy replaced the disposal in record time. We placed the service call at 8:00 Mon morning, got notification they were on their way at 11:00 and he was all done and out the door by noon. I sooo appreciate this service.Thank you

Great service. All around. Christine is a great and friendly customer service person and the technicians friendly, quiet and clean workers. Pricing is than fair.
Recommend them to everyone. Hired before Quail Plumbing and hey are the worse.

AZ Perfect Comfort is always on time they keep you informed. They do a thorough check twice a year. I have total confidence in AZ Perfect Comfort!
They always clean the filters without having to be asked!

Antonio was thorough and answered our questions completely!

Was referred by word of mouth by another happy customer. I was having trouble with my ac and they were able to respond the very next day. The tech who arrived was prompt, kind, knowledgeable, and thorough. He worked quickly provided photos before and after of the work performed explaining the process and results. I feel confident in the work performed and look forward to a long working relationship with this team. Thank you for such amazing customer service. It is rare these days and very much appreciated.

Woke up on a Sunday to no AC. They had us back up and running in a couple hours. Very fast service and lots of communication on when the tech would arrive.

I just clicked the first thing I saw when I googled “AC repair” and I’m so glad I chose ACE. Sierras helped me over the phone with scheduling and Dan was our techno and both were a big help immediately. We have had issues with our AC for over a year and our home warranty was only pushing off the inevitable. Within just a couple minutes, he got straight to the point and helped us narrow down our options. 10/10 recommend!

Our AC started blowing warm air. We called Comfort One and they came out so quickly and had it fixed in no time. Our tech was so kind, answered ALL of our questions, and explained things so well!

Value, sales a service experience, and especially follow up were all outstanding.

Howard Air personnel were very professional from the sales people to the installers. I highly recommend them for your HVAC needs.