Best Water Heater Replacement in Charlotte NC

Writing this for my neighbor that got totally ripped off by this company. Jeff charged $639 to replace a $25 hot water tank supply line. That is over $600 labor for a 30 minute job. Then quoted $3000 to replace it because it was 12 years old. That equals $2500 labor to install a $500 electric hot water heater. DO NOT USE THIS COMPANY!!!!

Paul was awesome. Showed up during the time requested - attacked the problem immediately - worked with me to find a creative fix - once we agreed on the fix he took the ball and immediately found the parts locally and was back to my house on the same day to finish the project. Paul went above and beyond my expectations to fix the issue. I highly recommend Queen City and specifically Paul.

My plumber, Travis, was friendly and did quick work, however he overcharged me significantly. He charged me nearly $4,000 to replace my water heater, I later learned that the max value of such a heater is three grand. I won't be doing business with this company again.

So, glad I call, the technician is professional and I he did a great Work

Mart . Did excellent job very well. Will make more references.

Very professional company.

He was very good at explaining the situation and fixing the leak.

Have been using AAA City for years and have always received superb service.

Running toilet, leaking supply and flow valves. John arrived on-time, quickly diagnosed the problems, set to work and had it all repaired and working properly within an hour. Very reasonable fee for a service call, parts and labor ($160)

Came right out and gave me a free estimate. After a few more decided to go with them ,they gave me a good price and scheduled me for the week no problem did a good job

Van #1425 was the Best!!! He went out of his way to help us out. He deserves a raise and props for his work. Hats off to Luke, who ran the camera and was out of this world wonderful ❤️ They showed up with smiles on their faces at 6:15 on a Saturday night. Much love to both of you guys!!!!

Sunday evening realized kitchen and bar sinks were having major draining issues. Submitted request via email. They called me first thing Monday morning and juggled their schedule to accommodate us. The tech, Dustin was great as was his colleague that also was there. Both followed Covid procedures. The owner was extremely helpful on the phone to help us too. Had a follow up visit the next morning and all went smoothly. Very dependable, prompt and quick to help us when we were having plumbing issues. I highly recommend this company. Good people.

The technician did a great job and I was very happy with the service I received!

Friendly, Knowledgeable, professional

Jose was very knowledgeable and professional. His recommendations were clear and I look forward to working with him.

John is a great plumber and very responsible. Has a very good response time and cares deeply about his job and helping people. I will definitely recommend him to anyone!

Polite and friendly and knowedgable.

Honesty, reliability, and craftsmanship are hard to find in this day and age. This company has it and we will never go anywhere else. They saved us from the heat of the summer after being let down by our home warranty company when it came time to replace our AC. Thank you!!!

Rich and Jeff came to locate our septic tank. They were super knowledgeable and personable which made the experience great! After having a terrible experience with another company we were relieved that they found our tank quickly and explained everything they were doing. Thank you!!

I had Brian to my house today. Great customer service. Arrived early knowing I didnt have hot water and had a sick baby. He was kind and knew exactly what he was doing. I would highly recommend this company. And Brian for service