Best Tank Water Heater in Charlotte NC

Julian's arrived on time and service was quick and friendly. We did have to negotiate the price of bit but the interaction was pleasant. Technician was very nice and explained what the issue was and how I could fix it myself in the future. Service was completed in under 10 minutes.

Excellent service (once again). Big shout out to Paul Glover who provided the service. Very professional, very efficient, and excellent responsiveness. I continue to use Queen City for all of my home plumbing needs....and will do so again in the future.

Dazjan was the Tech, and he was absolutely fantastic!
He was prompt, professional, friendly and I would recommend BenFranklin and especially Dazjan!

We had Jeff as our plumbing technician, he arrived on time, and quickly diagnosed the issue we were having with our shower. He took the time to explain to us what the issue was and how he was going to fix the problem. Charlotte Plumbing, goes above and beyond expectations with their exemplary professionalism and customer service. I strongly recommend Charlotte Plumbing to anyone who is experiencing plumbing issues.

Prompt, friendly, professional and a Great attitude with a Fantastic Price!

Shane did a great job analyzing where the leak was coming from and offered solutions to fix the problem. He was very professional and did great work. Would definitely use them again!

Terrific service! Kyle went above and beyond to get our plumbing situation fixed up including a run to the store to get something specific to remedy our problem.

Had a clogged disposal and drain pipe in kitchen sink. Called Rapid-Rooter on Saturday and they were out to my house in a flash! Our service technician, John Bird #63, resolved the problem in less than an hour. He explained why we had a problem and what he did to fix it. He provided great customer service. And, the price was not bad for an emergency weekend call. Thanks for everything!

Even though I have to go through my warranty company (and use their plumber who couldn't come for another 24 hours), Brett came over, shut off the water to my dying water heater, and was able to help me understand my options for replacement and repair. If I can use them in the future, I would.

Request for service was easily accessible online. Call back to confirm was very prompt. Dennis Cordova, tech # 4908, was very friendly. Because of his professional manner we had him to do a couple of additional less pressing jobs while he was here which he handled without a problem. Dennis is now our go to plumber. his card is on file.

I turned to AAP after a big name competitor told me my tankless water heater was dead and quoted me $10k in new equipment. AAP came out, determined that the water heater was repairable, ordered, expedited and installed the replacement part - a $45 replacement igniter. Dustin was friendly, professional and even went out of his way to make the repair late one afternoon to save us one more night without hot water. Will be using again.

Very professional and on-time. Did excellent job of fixing the problem the first time.

He was friendly he got straight to work. He made sure all needs were met. Jay was very supportive in helping out as well. I look forward to doing future business.

Very good level of service by Newman. Thorough and meticulous, nothing was too much trouble. We would highly recommend him and IRV.

We came across an issue with our kitchen sink drain line when we were remodeling our kitchen. We had met with two previous plumbers, one of which said they would be able to fix the issue but didn't, before we found Ritchie's Plumbing. Not only was John able to fix this plumbing issue at a reasonable price but he came back and did additional work for us a few weeks later. John is trustworthy, a hard worker and goes above and beyond. If I ever need any plumbing work in the future, I won't hesitate to reach out to John.

Brett is very nice and friendly. Very professional and thorough. Gave me different options and prices. Let me choose without being pushy. I HIGHLY recommend this company. The entire job was excellent . The best plumber experience I've had.

Excellent customer service! Our AC unit went out at 6pm on a Friday afternoon and they were at our house and working on the unit with in 30 minutes. Not only was he here in 30 minutes he had the parts the next day getting us back up and running. Other companies would have taken two day to get out to evaluate the issues and another two to three business days to get parts. If you want quality service do not hesitate and call them now! Thank you for you service.

Mauna was outstanding, professional, considerate of our property and did a great job! He is definitely an asset to your company and a great ambassador for roto rooter as well!

Jake was friendly, efficient, and did a great job.

Great employees- always professional and kept me updated as they worked. Wonderful job well done