Best Drain Repair And Replacement in Charlotte NC

I'll never have to call another plumber

Fernando was awesome, he did a great job with the repair.

Had another great experience with Benjamin Franklin Plumbing. Jason K. was great at explaining everything and took care of the issue in a timely manner. I would highly recommend him to anyone.

Just replaced the PRV and capped the water line for the fridge as I do not drink water from the faucets of my home. Just was courteous and patient and professional. He gave me advice for other issues as well. I would use Wyatt Works again because of him. Thank you Just.

Josh was very professional and helpful to provide information to avoid issues in the future. Thank you Josh!

Matthew Smith came to my house and diagnosed my problem almost instantly. He was very quick with the repair and I was back to my daily routine before you knew it. Very professional. I'd highly recommend.

I had a clogged toilet due to some “flushable wipes” and I literally couldn’t use the only toilet in my apartment. Reached out to these guys and they were extremely professional and nice. Shane came out and had me up and running in less than 30 mins. He was very knowledgeable and informative. I would definitely recommend to EVERYONE.

Very pleased with our experience. Will definitely use and recommend in the future.

I used this company for an emergency water leak on a Sunday night. We had water from the 2nd floor down to the 1st floor. Chris Jones gave us an estimated time and arrived on time. He was able to quickly determine the cause. He was professional and showed us pictures and video of what he found. I hope to not have another emergency but will definately use them again.

Always great response and fixed all issues at first visit. Awesome!

Eddie Garcia did a great job and was very courteous and professional. He and his partner were here until 10pm to complete the job. I will use Roto-Rooter in the future and will ask for Eddie if possible.

I researched a number of plumbers to replace my hot water heater. The reviews, Angie's List and more gave me confidence in their skill, competence and integrity. They were also lower cost than two other estimates, so I chose them. The staff was very helpful and professional and patiently answered my many questions. Very pleased with them and highly recommend them.

Plumbing issues can be a very traumatic experience and Charlotte Plumbing Masters and Kyle the plumber that responded to my leak issue made it a better experience. They responded quickly and took the time to investigate all key aspects of the plumbing infrastructure to ensure that not only the leak issue was resolved but all potential issues were identified so they could be resolved before causing an issue. Their work included coordinating the home warranty approvals through necessary inspections to insure that all aspects were successfully complete in a timely manner. We are now confident in the house plumbing and ready to move in our original schedule!

Very pleased with the Services I received. Jesse did an excellent job and kept me informed of everything that he was doing.

After a almost 3 hour wait from this company nothing was Ever done. The guy first started out by telling me that our home was Warm well yeah I suppose so after being without air for 3 or 4 not to mention we are still unable to use the unit. He claimed to have 25 years of experience but I couldn't tell. He asked if we had Insurance which I took as an Insult. He appeared to be very Lazy and said that he was to large to get the work done. Which has nothing to do with the work being done. He walked around the house twice and than sat in the truck. Very unprofessional if you ask me. Another day in the heat. Will not be using their services again.

Was like having your older brother drop everything and come by to help out. Nice guy, great work and good value. Definitely would recommend.

Andrew was excellent

Reid was the most professional gentleman and we truly appreciate the service and information he shared during the visit. He found our leak and repaired it. He even gave us suggestions about other projects. He was timely, and very educated about his job. Thank you Reid for everything!!!

I had a visit a few days ago after having a clogged drain needing an auger. Roto-Rooter arrived and got it unclogged and I was able to continue to use the sinks and showers in the house. The visit was not cheap, but worth their 6 month guarantee. A few days later same issue and folks came by and inspected kitchen sink as well as garage where it was overflowing. It's been unclogged and drained and I'm glad they have a service guarantee.

Reggie arrived on time and knew immediately what the problem's' were. He looked under the sink, then he went to his truck and put together the pipes he needed (gluing the ones that needed it). It was amazing to watch him work. He was fast and efficient, while being professional and courteous.