Best Plumbing System Maintenance in Charlotte NC

Family run business that treated me like family.

Fernando was my tech

Kevin was very knowledgeable about how to fix my plumbing. Everyone was very nice that I delt with. I would recommend them to anyone.

Replaced a new toilet.

Michael came out to look over our busted hot water heater and give an estimate to replace. He took the time to answer our multitude of questions and talk through the options we were considering. He was very knowledgeable of the services and product options. Specifics of the water service in our area and completed both a water quality test as well as a water pressure test of our home prior to recommending services. We had another competitor that advertises heavily on the radio come out for an estimate, and let me say this was hands down a night and day difference between the customer experiences and professionalism. Michael and Option One receive 5 stars from me. I appreciate not having to flip through a book with a sales pitch for services needed in my home. This is a priority situation and was treated as such without upsell fluff. Thank you Michael, thank you Option One.

Shane the General Mgr. along with Parrish in the office were, professional, customer oriented and attentive to my needs.
They do it right
Thanks

John came in and was helpful and professional with our drain. It was kind of a tough one and he didn't seem flustered, just worked the problem and fixed it. Very good job, would use again for any issues.

We recently moved to Charlotte and needed a plumber to help with various plumbing jobs around our new home. I had an excellent experience with All Hours Plumbing. Brett was very helpful and flexible with my scheduling needs. Eric and Ricky showed up on time, walked through the plumbing projects with me, and gave me a quote before the work ever started. Eric was so incredibly helpful with explaining my plumbing questions about my new home. They completed the work efficiently for a fair price, left their shoes at the door, and were just overall nice guys. We will use All Hours Plumbing for all of our plumbing needs in the future.

Starting with the initial phone call from Roto Rooter's dispatch center to the moment the service technician, Jeff, left my condo after making a repair, I was thoroughly impressed with Roto Rooter. Jeff was timely, professional and thoughtful -- he not only made the repair, but cleaned the sink and area around once he finished. Would definitely recommend!

Mary the owner of All About Pipes Plumbing company is a RARITY
As a business owner myself I know the value of placing Honesty and Sincerity ahead of money and profits
I will be a forever customer
Thank you

Mr. Diyan did an Excellent job on our kitchen sink! Excellent service, on time, very professional, respectful, and very knowledgeable of his job. A job very well done!!!

Thank you so much!
Mr. & Mrs. Gross

I have used Bliss plumbing for multiple years and always had a good experience. The biggest thing I like about them is that they charge a fair amount and don’t try and scare you into doing 10 other things you really don’t need. I had Jessie most recently and he was great. Knew his stuff, worked quickly, and explained everything before he did it.

Tony was very professional and knowledgeable.

John did an excellent job replacing the water cut off valve and supply line on my toilet.I wanted to get my repairs done today and he was able to fit me in after finishing his current job. He texted to let me know when he would arrive. John is very kind and friendly. He was easy to talk with and respectful of my house. He did a great job explaining what needed to be done,letting me know it should take and keeping it affordable. I greatly appreciated his help today. I would highly recommend him to others as well as my using him again.
Sandy Heisey

Honest and dependable. Very professional.

Stan arrived right on time and was extremely thorough and professional. Would highly recommend him and Roto Rooter to anyone looking for a plumber!

Shannon and Adam installed a new water heater, a dishwasher, and practically rebuilt my leaking kitchen sink. It was a tedious job and they were the right men for it! They didn't make me feel bad by asking what happened or how long it had been in that condition; they just WENT TO WORK! Thanks guys! Y'all are Awesome!!!

Needed a new sewage pipe, water line, and hot water tank; John was very intelligent in this line of work, honest, professional, and friendly. The pricing was great compared to another company that had quoted us. Caleb was very knowledgeable as well and a hard worker. If we need anything in terms of plumbing issues or just questions, we will definitely reach out to John and his amazing team.

ER was awesome, called on a Monday morning and they had someone out before 12pm. Washing machine drain pipe was leaking and backed up. Ricky was courteous, professional and let me know exactly what he was doing step by step. He cleared the issue and we were able to get back to washing clothes! Highly recommend ER and Ricky was great! Thanks again!Chris Calabria

This is an update from my previous review which was strictly based on the sales representative and not on the work. The installation has commenced and I feel it necessary to share this experience with you all. I have updated my rating to two stars because, at the very least, I guess the technicians are prompt about coming back as often as needed while the NEW system is in disrepair.This installation has, so far, taken three visits (starting on Tuesday, 8/30/2022). Today is Saturday, 9/3/2022. The errors and omissions from the first installation team are not yet resolved. A different technician from the original installers is now working to “fix” whatever missteps were taken from the initial implementation. The first team of installers (Dillan and Tyler) obviously rushed the job. At one point, my mother (who is a senior) and who was watching the initial installation asked why the guys were not replacing a particular part. They responded that “it was not needed”. My mom objected by questioning a decision to leave any portion of an old system to exist with a brand-new unit! The men had to then leave the premises, purchase the part, and come back to continue the job. After a day of observation, we noticed that the thermostat control did not appear to be regulating the temperature to the desired levels. A different technician was dispatched who explained that the problem had something to do with the fan. He admitted that the system, in its current configuration, was not capable of cooling the house more than 4 degrees without tweaking. He spent several hours modifying the system and installed the new thermostat. Before leaving, this tech explained how the programming of the thermostat works. Another day of testing ensued.After learning how to read a brand-new thermostat which not only registers the room temperature, but also informs about the time the system will take to cool the house to the desired temperature. Pretty cool stuff, right? Except for the fact that the thermostat was indicating that it would take two hours to cool the house 4 degrees! In addition, the temperature never cooled to lower than 74o. My mother’s house has two zones. The other system operates as you would expect. Lowering the temperature, cools the house to the desired state. During today’s visit, we were informed that, yet again, a different part was omitted from the original installation.In the city where we live, the county is required to certify new HVAC installations in homes. My mom is hoping for a complete resolution to these on-going issues before a city inspector is called to fail this installation. How many times will this system have to be tweaked before we are comfortable that we received quality workmanship? What will happen when we must start heating the house for the winter? More corrective action? OMG!-------------------------Jim came by this morning to offer an HVAC installation consultation for my mother. He was so nice and so thorough in his explanation of the various options. Although we haven't completed our research, I am compelled to leave a review of the professionalism that we experienced by the representative from Michael & Son. We have one more service provider to meet but I will say that honesty and integrity are an important part of the equation!