Best Water Line Repair And Replacement in San Antonio TX

Remarkably, Kody and Nick arrived BEFORE the expected time. They got right to work, making and explaining what turned out to be relatively minor repairs rather than the expensive replacements I was expecting. I was very impressed with their efficiency and with their courteous customer service. They genuinely wanted to help with my problems rather than look for ways they could increase my costs!

very good

These guys responded quick and showed up the same day. Unclogged our sink and fixed the toilet all within a very reasonable price

Ernest and his son came out to my husband and I’s house to fix some faulty work done by a different company. They did an excellent job, it was like a work of art compared to the previous work.

The office communicated with me the whole time. I knew when they were showing up and even was sent a picture of who would be doing the work. Everything was very well explained, photographed and documented. And they were able to fix my issue for a very reasonable price. I highly recommend this company.

The gentlemen who arrived did so earlyer than i was told on a day of poor weather were fast freindly and verry professional and also worked with me on the price so i could afford the much needed repair thank you first call team you are awesome thank you thank you thank you

These guys are the only plumbers I call for all my needs. They are punctual and always tell me like it is. Their prices a more than reasonable, especially with the caliber of work they do. I highly recommend Red Brass Plumbing.

If you like to be gouged because you don't know plumbing, this is your place. While I was out of town working, my neighbor noticed water seeping from our water main. He notified my wife and both agreed that it was the PRV (Pressure Regulating Valve) which was the same issue my neighbor had a few months prior. I had planned on personally changing it myself as a preventative measure but never found the time with how busy work has been. Being that my wife was unable to immediately get a hold of me, she decided to go with our neighbor’s recommendation. She doesn't have time to wait with a baby and guests at home. She called All Pro Texas on a Tuesday evening at about 6pm. I soon found out about the situation and immediately reached out to All Pro Texas to get better understanding of what was to be charged as I already knew how they pulled the wool over my neighbor’s eyes. They said they would have the technician call me after he diagnosed the issue. Instead, I only received information about one option; $697 +$89 for the after-hours visit via my wife's speaker phone. This is not what I instructed the technician to do. Being that I was driving I text my wife to work on reducing the price of the installation however, I wanted them to install the better valve (Bronze vs cast or pvc). They then did the work. After completion of the work (which took all of 1hr and 15min per my cameras) my wife was too embarrassed to even let me know what the final total was and refused to tell me.The next morning comes and I decide to call APT to discuss their price gouging. I get transferred to the manager (Jesse). I ask Jesse for a line item list of products sold to us and services performed to explain their pricing. He said that they didn't have one but that they could work on something as they do PRVs as a Package. (What does that even mean???) I then asked what the actual total of their visit costed us. For the Package your wife chose, it was $1135. WHAT?!? So you're telling me you charged $900 labor to change a $150 part that took an hour and 15? Jesse responded, well yes that is the package your wife signed on. So I ask: How do you sleep at night? Is it alright to charge that kind of price to people? That's outright ridiculous! He responded with, well your neighbor was there and he paid the same. I said, Yeah and neither him nor my wife know anything at all about plumbing. That doesn't make it alright to take advantage of people. He then said, well I don't know what I can do for you. I then said, you can start by refunding me part of my payment, at least back to the only option I heard, which is $697+89 fee. Even then that wouldn't be fair but it’s moving in the right direction. He refused to do so and I told him to have a wonderful day.Once I arrived home, I found that the PRV covering is sticking out 8 inches above the surrounding covers, decorated with several large rocks and a water bottle. I can’t even say that the work performed was satisfactory. So here I am writing my first review ever.For those of you that don't know plumbing, residential PRVs range $40-200 depending on size and quality. The 3/4 Watts PRV that was installed is $129 at any Home Depot or Lowes. 1-3 hrs of labor depending.APT is Home Advisor accredited and even they claim PRV replacement should cost between $250-350. Don't let yourself become a statistic, make yourself knowledgeable.

Rockstar rocks!Joe H. and his helper arrived on time, repaired a leaking bathtub faucet, cleaned everything up, and even checked our water pressure in about 30 minutes.The price was very reasonable and exactly what had been quoted.Jenny was very friendly and helpful on the phone before and after the repair.Their business magnet will stay on our refrigerator for any future repairs.

Just had my water heater inspected by City Base Plumbing employees; Jon Jon and Pedro. I was worried about my water heater blowing up or just giving out. Those guys made me feel a whole lot better and safer. I'm not thinking about it anymore. You guys ROCK! Thanks for your awesome service. I won't hesitate to call your company again when I need help.

George was very helpful. Quick, on time, and explained everything thoroughly, including how to help prevent a recurrence in the future and how to do some maintenance myself.

Showed up very quickly for water main emergency. Fixed the broken line and got the water flowing back to the house before my wife came how from work. Fast friendly and professional.

Had a leak under my kitchen sink that I couldn't pinpoint so I talked to Fernando and we decided to have someone come out. This morning Jesse and Sam arrived earlier than expected and got right to work diagnosing the leak. They had all the work completed in under and hour and were very professional and polite. I definitely found my new regular plumber.

Great guys. Pricing is fair and they're professional and friendly. Also Jerry's music is just great. 5/5 all around.

Great response time and reasonably priced. I've recommended them to neighbors and friends.

Joey and Travis removed my leaking water softener, Hauled it away and are replacing it in a few days. They are great guys. I have used Big City in the past, always come as quickly as possible. Really good service. I recommend them to everyone!

This was an extremely difficult experience to deal with. I asked for a quote for new gas lines to be ran for a customer at a job site. I met with Joe at the location and asked him for assistance. He said he could have his excavation crew possibly the following week to do the work needed. After a couple of days I tried to reach out to them to get the estimate and put the deposit down on the project. Finally got a hold of someone in the office after two days of calling and was told of a family emergency and Joe would not be back for two weeks. I let my customer know that work would be delayed but that it would be done in a couple of weeks. 2 weeks pass by I reach of to the Joe for over 6 days to get the status and I was told they would get back to me. Well finally the young lady in the office told me she would find out and let me know at the end of the day. So today which is tomorrow at 1 pm I called the office again to find out the status and I was told that they can't do the job because they don't have the people. I have wasted three weeks waiting on this company and now my customer is upset at me and them. This was truly unprofessional and would have take a 15 second text message to let me know weeks ago.

Good and honest people with a lot of experience and fair prices.

Steve with 210 Plumber was great, knowledgeable and punctual. Very professional service, great communication and fair priced. I highly recommend if you are looking for a plumber

Great job! 5 stars , we love their commercial and their work! Thank you Joe and Julian,