Roland's Plumbing Service Inc

Had a leak from water filter system install. That company had claimed to have repaired leak. Abel repaired both inlet & outlet lines that were leaking. He also found previous repairs & reran a new line from the water meter. Explained everything in detail as he and another young man worked on the lines. Pointed out a broken cover for the water meter & advised me to contact saws to repair. Pricing was much lower then anticipated. 5 out of 5 jalapños! Will highly recommend :)

Got a return call from Daniel and he arrived quick and worked hard until my toilet was unclogged. The price is fair too! Very happy with this company!!

Would highly recommend. Came out to repair a leaking pipe the day I called. Very fast/fair priced. A++ Thank you !!

You can't go wrong with Roland's Plumbing. He is now my go to provider. Fantastic work and outstanding customer service. Best in San Antonio hands down

Paid an expensive hourly rate for a tech to chisel out a hole in my stone wall with a hammer and screwdriver. No power tools on the truck apparently. Charged me $700 to put a hole in my wall on both sides and tell me they weren’t able to find the problem. They proposed to continue tearing up the house to locate the leak at the same rate. I stopped them there to assess what we should do next. They then left me for days with an active leak running out my wall without a follow up or recommendation. Repeated calls sometimes found the receptionist who would promise me Roland would call me. Roland never called me, refused to call me even after expressing my frustration of no communication. Finally I called his tech (Joe) who came through and tried to help me out out of sheer goodness in spite of his company. I hired a separate company to easily locate the problem and still gave Rolands an opportunity to fix it. Their quote came in at triple what I ended up paying for a superior plumber who did a better job than they were proposing. New guys opened a different hole in about 5 min what Rolands guys charged me something like 3 hours to do by hand with a screwdriver. Roland will not admit to mistakes, will not call you back, will not try to help you out. They have no leak detection equipment. Every tech I have had come to my house has been great, he has good workers, so I left 2 stars as I appreciate that. I’ve had success in the past with them clearing my clean out line and another small job. But they charge too much for what they do, there’s better plumbers out there for less. I would never have written this review if Roland or someone else would have just tried to communicate instead of leaving me stranded. His techs should have rescheduled if they didn’t have the necessary tools for the job (I overheard them stating they lacked them) instead of gouging me hourly. And Roland should have owned up to that and given me some slack on the repair quote. I hope the office stops telling customers Roland will call them back for fear it will cause someone an aneurysm ?.

Roland’s Plumbing sent out a couple of gentlemen to our home to look at a gas line installation. They provided us with quote which my husband approved. Based on the work they were to do, we had an electrical company come out to move things around so Roland’s Plumbing could run the line and install a gas line fixture. The DAY BEFORE the work was to initiate Roland had one of his guys call my husband to let him know they were canceling and did not want to do the work, with no further explanation. My husband called Roland to ask why...he has yet to return his phone call and give him the courtesy of a full explanation. If he didn’t think he could do the work, then at the very least he should have been honest and tell us upfront instead of having us spend money to accommodate what they needed to get the job done. Very unprofessional is an understatement.

The techs were very thorough. They located and replaced parts to repair the leak. I will use their services in future based upon this experience. Thank you.

Excellent service. Professional, COVID precautions, friendly, and efficient. Highly recommend them. Karina

Very friendly, honest & reliable company. Quality work thats guaranteed. Highly recommend Roland's Plumbing Service.

I have used them they have less price with reliable work. I took their service for toilet installation

Honest and fair price. Super fast service. Had our water running in less than 2 hours.

Angel & Darren do excellent work. Quality, quick work with clear estimates on price.

Great crew of plumbers, professional services offered. 100 percent customer satisfaction. Quality work with full integrity.

Very nice and helpful employees. Gets the job!!!!!

Very good company. Honest technicians and fair prices!!

Good and honest people with a lot of experience and fair prices.

Quick response. Fair prices. Skilled and conscientious workers.

great service and technicians. a little pricy but worth it.

So nice, Showed up right away and affordable.
Thank you:)

Awesome service. Great quality of work.

Always professional and honest.

Great and honest people to work with

They are the best!

Very professional

Professional and on time

Good service

Roland's service is professional, courteous, timely, and reasonably priced. They have come to the house twice. The first time was to unclog a bathtub drain. The second time, Darren and Eli came over to unclog a sink drain, replace some sink piping, and tune up a toilet. I recommend their services and will definitely be using them again in the future for my plumbing needs.