Best A/C System Maintenance in Phoenix AZ

I found the tech Jason Becker so invested in solving my issue, he listened and cared. A fantastic customer service experience. Then speaking with the scheduling team and others at this company I would highly recommend them again. This company cares about doing the right thing by its customers. Will definately use them again.

Awesome service with Josh! He replaced a bathroom faucet and did a great job!

prompt and professional service

Chris installed a laundry tub in our utility room. He carefully removed the sheetrock to get at the plumbing and replaced it when he was done. He left the room spotless. You could tell he takes pride in his work. (The only thing left for us to do was to tape the sheetrock where he cut it.)

I am a single father and military member that just moved into a new home and wanted to run a gas line for my dryer. I called Apr 26th and scheduled for someone to come out on Apr 29th to provide an estimate. They don't provide an estimated time when you are put on the schedule, but say that they will call you the day of to let you know. I took the day off from work for this and another appointment, but on the 29th I didn't hear from anyone all day. I finally called them at 3pm and was told they are undermanned and could have someone there in an hour and a half. 3 hours later and no phone call and no one showed up. I called on Friday and complained about the lack of communication and had a supervisor return my phone call promising that someone would call on Monday to ensure I was on the schedule the next week. On Monday I got a call from Heather and was told that the options were Wed or Thur, so I requested Wed and was told that someone would contact me that morning with a time. It's now Wed and I hadn't heard from anyone by 10 am, so I called them. I was told that I was scheduled for Tue and that a tech came to my house around 10:15 and called me, but they got no answer. I was home Tue morning from 8-10 for another appointment and left around 10:15 and no one showed up or called, on top of that Heather said that if she told me Wed, that was wrong as they do estimates on Tue and Thur and made it sound like it was my fault for her telling me the wrong date. They don't call, they don't show up, and they blame the customer for their mistakes, so now I have to go even longer with no laundry in my own home. Contact another business that will provide you an up front date and time and won't jerk you around.

A pipe burst on me. They got there same day, were super friendly, and had it fixed FAST. highly recommended.

They were able to fit me in quickly and for an affordable price.
I’ve had issues with other companies not showing up in time or quoting me insane prices. Custom plumbing seems to really care about taking care of the customer. I will definitely be using them again. Highly recommended

Your customer service was outstanding and professional! Juan was very knowledgeable and took the time to educate my wife and I about the filtering system. Definitely, I’ll be calling them to install tankless water heater and other projects. Job well done!

Excellent service at the right price! I called Simba Plumbing on a Thursday afternoon and was scheduled for service the next day. They were on time, very professional and completed the job perfectly. I figured this to be a $200 - $300 repair job and their estimate was $300; very fair and I couldn't be happier.

Before deciding on Simba Plumbing, I called multiple plumbers to get an idea of pricing. Here's a list of plumbers that provided very poor service with pricing that was completely out of line.

W.F. Hahn Plumbing - This company installed my tankless water heater in early 2020. The service, then, was very satisfactory. Naturally, they were my first call for this service but my messages to them were avoided or replied to in a very untimely manner. I didn't even get a price from them because their communication, or lack thereof, was horrible. Although I was satisfied with the service they provided in 2020, I will not be reaching out to them for future plumbing needs.

Phoenix Plumbing and Drain - Called them the same day I called Simba Plumbing and they said they would email me a quote. I followed up later that day and they said the quote would most likely come the following day (Friday). It never came.

Allover Plumbing - Quote was $850; way overpriced!

AZ Rooter - Quote was $500; overpriced.

Dealing with trade services can be frustrating. It's disappointing to realize how their prices vary so much and how horrible their communication is. It's definitely worth making a handful of calls to get the best service at the best price. I highly recommend Simba Plumbing. They were great!

Jack was great, identified the problem and fixed it quickly. Appreciate their service and professionalism!

Richard was great! He arrived quickly and gave great recommendations on my issue that saved me time and money. Very professional and considerate of my son sleeping :) would highly recommend him on anyone’s repair needs.

The two stars is based on cost. Looking at other reviews, I don’t doubt this company does quality work.

We called because our water heater went out. The person on the phone was polite and the plumber was prompt and also polite.

The problem was $2100 for a 50 gallon electric water heater. Really? The cost of the unit ranges from $450 to $700. That means the cost of labor is at minimum is $1400. That’s excessive for a very common job. I feel bad for those who have previously paid this much.

We called a retired plumber we know and he said this price is way out of line. He contacted a licensed contractor he knows and we ended paying half of this quote for a quality job.

Top notch

They installed a faucet in my daughter’s condo and did a good job. They provide 24/7 service and were prompt in coming out to do the job.

Andrew came to my place tonight to unclog a sewer line. Gave me all kinds of good advice, contacted another team to come out to do a clean up and check the water damage from the back up into my house. Nicest guy in the world! Polite, professional and pleasant. I would recommend Champion to anyone. Oh....and the prices are great!

Jared came right away. Knew just what to do.fixed shower valve shut off.fixed pressure issue quickly. Well done, Thank you.

Mr. Asa and his well trained team were punctual and professional. Prices were fair and the quality of work was fantastic.

Had an issue at first but it was quickly resolved and repaired. After calling for service, They were at my house within an hour. Problem solved. Can't beat the price.

Matt & Jordan did the work quickly & completely. Courteous & efficient...

Laszlos was able to come out to our house less than 24 hours after we called with a leaking pipe at our main water shutoff. Very reasonably priced considering it was an urgent repair. The work done looks great, very happy with the service. Will definitely use them again and recommend them!