Best A/C System Maintenance in Phoenix AZ

Sean was fantastic. He gave us a great concept map for our backyard and provided a detailed and itemized list with the cost of everything. We can’t wait to start phase one in the next couple of months. I highly recommend them!

Chris came to our house to look at our patio and give us recommendations for the best way to update our patio and get rid of an awful sand pit and rocks next to the existing patio. We decided on a specific project and got the ball rolling in early May, signing a contract. He said they would be able to do the project after May 21st, and they were able to start the last week of May.

Chris was in constant contact with me even before the project started, keeping me updated on the timeline. Once the project started, he was there day 1 to make sure his crew knew exactly what to do. They worked so hard and were able to get the project done in 2 days! He came by to meet with my husband and make sure all was to our satisfaction.

We LOVE our new patio and can't wait to use them again to redo the deck around the pool to match the gorgeous gold travertine pavers! I highly recommend Lone Star Landscaping AZ for your outdoor oasis!!! We couldn't have asked for a better experience!

Had Holly out 6 days ago to view the backyard and get insight on our vision. Followed up via email with pictures. ZERO reply. I am in sales and I wish my clients chased after me for business. Given the amount of money we're looking at spending and given supply chain and labor issues, I don't need anymore convincing to go another direction on a contractor. Thanks for wasting out time.

Ground Zero from start to finish was professional, punctual, and courteous... Chad came to my home and listened to what I wanted and he shared some ideas that actually improved my vision, Chad and his crew are very good at their craft, Chad’s attention to detail is impeccable, Ground Zero gets the call for my next project!!

Len

The team has been very responsive and communicates well. My property has never looked better and I have had many landscapers over the years!

BUYER BEWARE-STAY AWAY
*Read the contract. Pay attention to the terms they are weighted to MasterAZscapes they have the right to cancel, you (the buyer) cannot without paying a penalty. They will take your Deposit!
*DO NOT GIVE THEM A DOWN-PAYMENT this is not required by others contractors it traps you in!
If you cancel because they do not perform they will take you deposit with no conscience. This charge will happen even if they provide NO drawings, NO product, due NOT return your calls when promised and break commitments.
HOW DO I KNOW-LESSON LEARNED
*Lost over $3100.00
* Got NO help from ROC of Arizona after filing a complaint!
*Received no response from the Maricopa County Home Show where we chose this company!
BEST PART
*I’m glad they did not do our job. I’m sure in the long run it would not have turned out like we wanted.
*Losing the money was worth it found a great Company in Boarders and Beyond us them!

Chris and his team came into a mess. My yard/garden was very overgrown and needed some serious help. They were perfect for my situation - I like it to look a little overgrown, but neat. They asked how I wanted things done before trimming, hand-clipped where appropriate, cleaned up a year's worth of leaves in a hidden garden area and more. They were also very pleasant. My yard/garden looks great. This was my first experience and I look forward to working with AMS in the future.

I used Sal's landscaping to clean up the yard in my newly purchased house. His team was on time and didn't a fantastic job cleaning up my yard, trimming two trees and getting the irrigation aligned with the plants in my Yard.

Outdoor Living Concepts upgraded our back yard, and we are very happy with the result. From Design, to execution, to the eventual outcome - all of it was first class and an enjoyable experience.

Speaking of experience, we had a great crew of folks - beginning with our Designer - Fernando. For Fernando, it doesn't come across as just a job, he truly loves what he does. He's genuinely excited for any project - smaller scale to large. Every step of the way was fantastic - and he also came to the Nursery and helped us choose our plants and trees, and he was nearly giddy with excitement about what he was thinking would work for our back yard. Great design and a very special person - that's Fernando.

George was handling the project and he was always helpful, positive, and responsive. Another great person to have. His crew did a great job. George made sure that Fernando's design came to be and that it was quality work. Exactly what you want.

Regarding the process, I'll start with this - be patient when doing a project like this. Outdoor Living Concepts has many projects - each one is important and I suspect they treat each customer that way too. When it's time for your project, you will get the individual attention and focus. Same thing for warranty stuff - it needs to be scheduled, and sometimes it might be a couple of weeks. Be patient - the reward is great.

Yes, we did run into an issue. We found out on a Friday that our very large spa would need to be delivered on the following Monday morning. The crew had not fully prepared the spot where the spa would land in the back yard, and in our front yard, they still had pavers, sand, etc, that would be in the way of the crane. I was frantically calling everyone and even reached the owner Curt. Curt, George, and Fernando all made the effort to get some of those tasks done over the weekend, and they had the crew arrive around 4am-5am on that Monday morning to get the rest done ahead of the spa install. Great teamwork and effort, and I was very appreciative. If not for this issue, I might not have ever spoken to the owner - Curt. I'm glad I did, because I see where the DNA for Outdoor Living Concepts comes from - an owner who really cares and truly wants customers to be happy. Thanks Curt!

One of our trees died and a few plants. No problem at all, no arguing, no questioning, they replaced them under warranty. For our part, we waited until the 3 months was up (as they recommend) and then called and worked out the scheduling for the warranty.

I did get a second quote from another company, which came in slightly higher, so we were happy with the price. Overall, I am extremely happy with the experience, and I would not hesitate to have Outdoor Living Concepts handle my next project. Highly recommended!

Unresponsive to calls and emails and has not completed the work and oh by the way charged for it?

I recently used Landscapers Phoenix for some garden work at my home and I couldn't be happier with the results! Professionalism, knowledge, expertise - this company has it all!

Can't say enough great things about these guys! They were the most competitive in their pricing, great timeline to get it done, and their work speaks for itself. Our backyard went from a dull eye sore to a one of a kind backyard. They installed grass, pulled out old trees, got out the horrendous rocks, put in my husbands putting green (which he can't stop talking about), installed pavers, and installed/fixed our sprinkler system. We have a fairly large backyard and if we had to do it ourselves we'd probably not enjoy our backyard for at least another year if not more. Already have so many compliments and people wanting to come over, thanks so much guys!!

It was a a great experience great people

Hired Jose for a general yard clean up and he did a good job. A couple of months later I hired him for monthly yard service. My lot is around 3/4 acre and we agreed on general cleanup excluding tree trimming for $175 per visit.

He and his team were punctual and stayed for about an hour which comes out to $58/hr per person. Front and back area looked good after they finished and Jose needed to get paid right then and there. After they left I discovered that the side area of my yard looked untouched and branch clippings that we had agreed to be picked up where left behind.

I texted him and his response was I do it next month. Since I don't want to stare at a pile of debris for an entire month I politely asked him to come back before next month and to complete the job. He agreed and said next week. I didn't hear from him for 5 days and reached out when he would come. His response: I'll come by tomorrow and pick it up, but in the future I will only pick up branched that we cut off. He made it sound like he was doing me a favor by coming back even though it was part of the scope when he quoted me.

Needless to say he didn't show up when he promised he would. I then proceeded to call him to see when he would come back and he just hung up the phone on me. At almost $60/hr per person I expect better service!

Hire him at your own risk. He is a charming guy and fooled me.

Also keep in mind of all the 5 star reviews he is one of the reviewers himself: Jose Rodriguez. The rest are probably friends and family.

Best service! Our property is something to be proud of now! Thank you!

Evette and Victor very accommodating business leaders,who care for their people and customers.

Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )

I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.

Save yourself trouble and go somewhere else.

Did a great job cleaning up my overgrown yard.

I've worked with Sustainable for around 5 years now as a HOA Manager. They're one of only three companies that I trust. They aren't always trying to upsell, do offer fair pricing, don't nickel and dime you, and strive to always provide quality service. Honesty is of the utmost importance to me and I find them to be honest. Even when issues do come up, they acknowledge it, apologize for it and work to make it right.

I'm not looking for the cheapest landscaper. I'm looking for quality. This is a locally owned company, unlike many of the larger companies. Every penny they earn is kept in Arizona and that means a lot.

The most inconsiderate company. ? woke up an entire house if people who had a long day of work ahead of them with a chainsaw 5 ft from or room window. And they weren't even working for us. I I derstand beating the heat. But that was ridiculous
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