Best Fix Pipe in Phoenix AZ

Good Service.

Responsive, prompt and professional

Great experience every time. Courteous, professional, knowledgeable. I’ve used their services on three occasions and have never been disappointed. They provide tons of value.

Update: I previously wrote the review below. I had poor service and was frustrated to be contacted and asked to write a review. Clearly the person who contacted me hadn't read about my service calls or they wouldn't have asked for a review. Within a couple of days of posting the review below I was contacted by Steve (who I believe is either the owner or GM). He at first offered to provide a partial refund but then after listening to the details of my experience, apologized and asked what he could do. I didn't feel that I had been overcharged but did feel that a previous repair was incomplete. He spent a couple of days finding a part that was missing and scheduled someone to come out and fix it. They were communicative, courteous, and very professional. The tech who came out was great and fixed the remaining issue. It's a relief to see that customer service is still a priority to Diamondback. I am still a loyal customer and appreciate the attention their management gave to resolving my issue.Previous Review:Very disappointed in the service recently from this company. I almost wonder if they are under new ownership. Twice I've had work done that wasn't completed properly. The first time they never sent anyone back to fix the poor workmanship and the second time the Manager tried to convince me that they were "giving me a deal" for charging me almost $300 for replacing a faucet. The tech detached the drain stopper and when I realized it and called them to finish the repair, I was told that wasn't included. It was all BS. The drain worked previously, the tech new there was a new part, and never said a word just left with the work incomplete. Not a great experiences, sadly, after years of really great service.

I had submitted a request to my warranty company on 1/30/2021. I got a text that Moon Valley would come out on 1/31/2021. The tech called me that night (1/30/2020) and said he would “try” to be out there when they said they would. Okay. Didn’t hear from him or anyone else on 1/31/2021. It’s the weekend I get it. I call on 2/1/2021 (Monday) to see what is going on and talk to someone who had to research it and call me back. I called to follow up because I would like to get my day started despite the water leaking out of my front yard on to the street all weekend. I talked to Chris. She was curt and appeared to act like I was an inconvenience to her. Zero customer service on that call. I’m already frustrated no one followed up with me. Then I get to talk to someone who acts like I grew a third eye in the middle of my forehead. Nope. Not cool.



I understand warranty work pays low and isn’t a high ticket item but then don’t sign up to do it. I’ve now wasted almost 48 hours with water coming from my yard with a company who doesn’t care...

Anthony was fantastic. Helped out with a complicated job involving a water heater. Would recommend this company.

I was very impressed with the quick response, as well as the professional and efficient job they did. Great people to work with, I will definitely call them in the future for additional plumbing needs!

Very professional and helpful. Came right out. Would definitely use again.

I have several issues going on. I have multiple filters. I had another company out and they were unable to fix it but told me a valve was broken and needed replaced. They recommended Parker and Sons. It was great because they were able to come out first thing the next morning. The service guy was able to replace 2 of the 3 filters but was unable to change the 3rd filter because he didn’t have that particular filter. He was able to determine the valve did not need replaced saving me over $600 (I even watched him turn the valve off then back on). They sent another guy that afternoon to replace the 3rd filter, and oddly enough, the valve was now not working, again. I watched it work that morning and watched it not work that same afternoon. He recommended to replace the valve, but also recommended adding a valve for this particularly troubled filter to make it easier in the future. So the guy that came out in the morning is coming out tomorrow morning again to replace the valve, add a valve, and change the filter which the 2nd guy left with me. So it’s been a process but their availability to send someone to service same or next day (I’m about 45 minutes from town so I’m not as easy to get to as someone who lives in town), overall they’re getting it done for me. Just requires a bit of patience since their service people specialize in different things and in my case, it is wasn’t a one man job. Overall I’m happy and will call them in the future since the local company I used prior is no longer in business, I think they retired.

Professional, knowledgeable and friendly. We used this company several times and highly recommend it

I was very happy that on very short notice, The Aussie Plumber company came through for us.Troy Greenwood arrived and owner James Hill arrived shortly after. Troy performed the task very much to our satisfaction. Afterwards, we spoke about a water heater replacement and after measuring the tight quarters, Troy determined we could install a 40 gallon to replace the 30 gallon we have now for about the same cost. We so appreciate their promptness and professionalism. I highly recommend The Aussie Plumber company and Troy Greenwood.

Alexis was thorough and professional. Everything works great.

Arrived late for a sewer line inspection for my client on a home I have under contract. Arrived and said "oh it's a 2-story I won't get up there." Me okay..(found a part of the roof with a vent stack for access on the single story roof section). He then said, "I can't get up there. I just had shoulder surgery....oh and plus, I don't even have a ladder on my van." Say what??? Left and did absolutely nothing. Now my buyer and I are let scrambling at the last minute on the final day of our due diligence period.

Christopher was our repairman for this job and I want to say he was professional, courteous, friendly and an excellent representative of your company. He did the job quickly and completely! Thanks!

They were on time and fixed what they could and advised me on what the other issues are!! I will definitely call them again.

Simon was able to fix our shower issue in no time at all! Will absolutely call him for any plumbing needs in the future.

Alan was wonderful to work with. He was responsive with communication and did an amazing job installing my new hot water heater. He went above and beyond to make sure the new system was working. There was an issue with the pilot light and he did not leave until he was sure everything was perfect for me and my family. I would hire him again and recommend him in a heartbeat. Thank you Alan.

Vicente Fernandez did a very professional job and I would hire him again for any job I needed with plumbing in the future!

I could not be happier with the plumbing services I received with Peerless Plumbing. True experts in their field as well as honest and reliable. From the office staff and appointment experience to the service I received on site and professional diagnosis and resolution of my problem. I could not be more satisfied. I highly recommend Peerless Plumbing. They are now my ‘go to’ plumbing service provider. I will be referring them to all my real estate clients in the future who are needing any sort of assistance with plumbing! — JS, Re/Max Fine Properties North Scottsdale

On time the day they scheduled and were very professional and courteous. Our plumbing was so bad we had three quotes that it would take two days. Smiley Plumbing was able to do it in one day at a cheaper price. I was skeptical but after reading reviews I went with them. Cleaned up with no mess left behind to worry about. I couldn't be happier, the service they provided was 5 stars.