Best Water Heater Installation in Austin TX

They installed a gas line from the attic to the patio for my gas grill. They did an excellent job with professionalism and attention to detail. I will definitely call on them again should a need arise.

Great customer service from setting appointment to the plumber Curtis seem to be very knowledgeable and went to work quickly. He showed me the new flange and how he had anchored it with cement screws. Only negative was the price seemed to be on high side.

(Translated by Google) Excellent service and very clean and honest work(Original)Excelente servicio y trabajo muy limpio y honesto

This company is highly efficient. They use a 24x7 call center to route customers to a dispatcher who then asks a few questions about what you need. After that, everything is automated with precision. You never get a ring-no-answer from Radiant. I got a next day appointment at 8am and the repair completed in an hour. My AC tech, John Murphy, figured out the problem in 5 minutes. I was advised on the estimated cost and asked for approval before work started. When completed I signed an electronic invoice, paid with a credit card, and got a copy of everything in email. Radiant has awesome business automation and they have excellent service people. They do a system check after a repair to make sure there isn't an undiagnosed problem that results in a callback. Radiant guarantees their work for 2 years and offers 2 free systems checks 6 months apart to further ensure problems with your AC don't surprise you later on. In the long run, preventive maintenance is more comfortable and less expensive than having your AC system fail mid-summer. But fortunately mine was fixed quick and I'm back in the cool. The charges were in line with my expectations for a break-fix call on a motor start capacitor. Radiant invoices parts only which makes the invoice simple, but we all know that is really parts plus labor and dispatch fee. It costs good money to license, train, equip, and pay the best people and it costs a bundle stocking all the parts you're going to need for a mobile repair service and transportation to your home isn't free. I won't divulge what I paid for this repair but I know what I could have bought the part for retail and how much time it would have taken me to do the work. But I'm not licensed to handle freon and I had a dentist appointment. Although it might sound strange when you hear me say it, I would rather get my teeth cleaned than fix my own AC outside in 103F weather. John was very sweaty when he left my home and it was only 9am. That would have been me. And then I would have paid Radiant to come by to check freon pressures and have a look at the whole system just in case. They did that for me as part of the service visit. It's like changing the oil in your car when you live in the suburbs. It's not worth the $20 I would have saved. So I put Radiant on my fridge for the next time I get my AC checked out for the summer.

If you are looking for a plumber, you have found the best.

Gilbert is someone who values honesty above all else and his work is nothing but outstanding.

The scheduling / dispatch system of the business is a little clunky, but our plumber Austin was great. We are a property management company and he was patient as I communicated with the owner about repairs and ultimately fixed the problem quickly!

Zach was wonderful and knowledgeable

I’ve used Reliant for a variety of residential and commercial jobs over the last five years. They used to be great until recently. The last residential job took two trips and had to be repaired by another company after. I tried to give them another chance with a commercial job but they canceled the appointment less than one hour before start time and couldn’t offer another appointment that works with my schedule for the following day. Still nice people but they over promise and under deliver.

Pierre and his team are great. The few times I have had plumbing issues, A&T have been my go to. They are quick to respond, very knowledgeable, and honest.

I scheduled a service call for a leak in my kitchen sink. The technician came by and he took 20 mins to tell me what the problem is .He wasn’t even sure where the issue is and quoted me 680$ for replacing kitchen strainer which is not even the root of the leak.I could get a new sink for that. The quote is ridiculous.

WE CALLED MID MORNING ON SATURDAY WITH WATER STANDING IN THE KITCHEN. A PERSON ACTUALLY ANSWERED THE PHONE. ASA WOODLAND CAME OUT AND IDENTIFIED THE PROBLEM. WE WERE SCHEDULED FOR TUESDAY AM. ASA ARRIVED PROMPTLY AND WORKED UNTIL 9PM TO LOCATE AND REPAIR THE LEAKS WITHIN THE WALLS. HE WAS ABLE TO GET US WATER FOR MOST OF THE HOME WITHOUT LEAKS. HE RETURNED TODAY AS SCHEDULED AND WORKED EIGHT HOURS TO FINISH UP. THE WORK WAS DONE WITHIN THE BID AND SEEMS TO BE GOOD. HE WAS VERY PROFESSIONAL AND KEPT US UPDATED ON HIS PROGRESS AND ESTIMATED COMPLETION. THE COST SEEM IN LINE WITH OTHER PLUMBING WE HAVE HAD DONE. ASA IS HIGHLY RECOMMENDED AS HE IS COURTEOUS, PROFESSIONAL AND CLEANS UP WHEN THE JOB IS COMPLETE.

Jose, Glenn, and Wayne are 3 of the BEST plumbers in Austin!! We have had tons of problems with our sump pump system (and live 1/2 mile from downtown). We switched out from a grinder pump to a water pump and so far so good... no crazy alarms in the middle of the night, and no flooding front yard. Thank you, Ken, also for the excellent customer service in scheduling so many master plumbers to run to our rescue and get the job done right the first time. Glenn was amazing to take the time to do all the things to ensure longevity of this new pump. We thank you all so much!

Fabian and his team are always quick to show up to assess the problem and repair what’s needed. I’ve used these guys on multiple occasions, and I will continue to do so.

I was optimistic about using Thunderbird Plumbing to replace a water heater in our home after reading some of the reviews and after my initial contact with them. Unfortunately, the owner seems to have become offended by my asking him how many years of experience his technicians have and if are they certified. The owner's first response was You likely found us by our reviews? I couldn't tell how many water heaters we've replaced. I responded that I wasn't trying to insult anyone and apologized if it came across that way. I was just looking for some peace of mind. He responded with No worries, just let us know if you have any more questions. So I again asked if he could tell me how approximately how many years of experience his technicians have. To this I received two responses - one stating each technician's years of experience, and then another email that said I’m going to respectfully decline. You take care.

Really helped us out! We had water in front of our house on the street and our meter box was flooded. We had a broken pipe somewhere and needed someone good at water main repair and fast! Lee was professional and prompt, he gave my husband an estimate over the phone and texted us when he was en route. He had the tools to locate the leak and the parts on hand so it was a quick repair and good news for us! Definitely calling if we ever need a water main repair again.

On their fist visit the individual fixed what was needed, but recommended some work that had a steep price. A future call out to our house showed that this work wasn't needed at all. Admittedly I was a little turned off after the first visit.I have to say that since the first visit Plumb Masters has been great to deal with. Each time we've called, they've been able to come out to our house on the same day. This wasn't the case with other companies. On their most recent visit, Oliver and Kailum were very nice, informative, let me know of all costs in advance and gave me advice for future issues. I took a chance on Plumb Masters when I originally called them and I've been using them ever since. Tara, who took my call was very nice and easy to work with when scheduling a crew to come to our house. I even missed their call on their way out to our place, called them back and Tara contacted the crew directly for me to let them know I was home.I would definitely recommend them to anyone needing assistance. I hope Oliver and Kailum stick with Plumb Masters because they couldn't have been easier to deal with and they're good representatives for the company to have out in Austin area homes.

This is my second service they did. the first one, they bungled. Though, they made it right in the end. the fact they admitted fault and didn’t charge me for their mistake speaks volumes on their integrity. The current job they did was perfect. I highly recommend this crew!

DO NOT use this company. They charge you $89 to show up which is understandable but attempted to charge $400-$500 for a 15 minute instillation.

The plumber was prompt, courteous, competent and informative. He restored a bathroom to functionality and told me about preventive maintenance techniques. My commode no longer wobbles, and the drain pipes now empty out as they were designed to do. He also used a camera to find a crack in a pipe within the concrete slab. The bathroom went from zero drainage to normal in a little over an hour.

Prompt very efficient resolution to problem with dishwasher starting and very slow hot water.