Best Water Tank Repair in Austin TX

Guys did a great job. Shout out to Technician Garrett Beshears! Were very thorough in explaining the work providing detailed quotes. The actual work looks very professional and even better than what was originally installed in my home (replaced a water heater in the attic). Based on the work they did, I’m sure I’ll be utilizing their services again.

Jason at Rooter-Man was great and fixed the problem fast! Great job and would recommend rooter-man and ask for Jason definitely!

Juan Martinez!!!!!!!AMAZINGGGGGGGGG! Such A LIFESAVER??‍♂️He unclogged my shampoo bowl in no time..I can't thank him enough !!!!!!

The people were friendly. I requested gas lines to be evaluated. The young man who came to the house to evaluate and give an estimate was not experienced in this situation. The job was clearly out of his area of expertise. Then the estimate was considerably higher than even full replacement cost (based on area average price per foot). It was worth the $100 evaluation fee to request that he leave. I called another plumber who provided expertise over the phone that will save hundreds (you can search for my other review). This young plumber may be great at water pipes, but that's not what I asked for.UPDATE 11.29.22: Received a call from the company, an apology, an explanation, and a refund. They were sincere in their desire to provide quality service. I appreciate their personal attention to this review and that deserves a change in rating.

Our technician was Gunner. Impressed with his professionalism, communication skills, and workmanship. He recognized the plumbing issues I had, we discussed different approaches (with cost estimates) to fix, and he had the necessary parts and tools on-hand to fix during his initial visit.

They fit us in schedule for a/c repair.
Tech was very knowledgeable and professional.
Highly recommend them.

Michael was right on time today and did a thorough inspection. Thank you.

Mack was great! Explained all my questions in an understandable fashion.

Company was great. Plumber who came was on time, very professional and knowledgeable, super fair price and good turn around time. A+ experience. Definitely recommend.

I don't know what exactly happened, but my kitchen sorta.. messed up. Or to be more accurate, it became a catastrophic failure. I was flipping through listings of plumbers in Austin and found Mr. Rooter. They sent someone over and got things cleaned up real quickly. I was so (pleasantly) surprised!

Peter was very courteous and professional.
He did a fantastic job unstopping our Kitchen sink. I diffently will recommend him to our friends and family. Thanks again!!

I was optimistic about using Thunderbird Plumbing to replace a water heater in our home after reading some of the reviews and after my initial contact with them. Unfortunately, the owner seems to have become offended by my asking him how many years of experience his technicians have and if are they certified. The owner's first response was You likely found us by our reviews? I couldn't tell how many water heaters we've replaced. I responded that I wasn't trying to insult anyone and apologized if it came across that way. I was just looking for some peace of mind. He responded with No worries, just let us know if you have any more questions. So I again asked if he could tell me how approximately how many years of experience his technicians have. To this I received two responses - one stating each technician's years of experience, and then another email that said I’m going to respectfully decline. You take care.

Really helped us out! We had water in front of our house on the street and our meter box was flooded. We had a broken pipe somewhere and needed someone good at water main repair and fast! Lee was professional and prompt, he gave my husband an estimate over the phone and texted us when he was en route. He had the tools to locate the leak and the parts on hand so it was a quick repair and good news for us! Definitely calling if we ever need a water main repair again.

Their drivers are dangerous on the roadways and care less about the rules of the road. One of their drivers on October 9th first attempted to run me off the road on Mopca during morning traffic. Then rode my bumper and on two separate occasions almost rear ended me with my child in the back seat!! I don’t know about their service but if their drivers drive like this I won’t be using them nor will my family.

Michael olen Larry dom did our service today and did a great job. Highly recommend

Jeff is very detailed and explained the entire process. We were able to save my seller over $38k in repairs by doing the inspection correctly. He gave us 3 hours of his time and every minute was worth it! Highly recommend!

We had someone from Johnny rooter install new sink and faucet for us about 6 months ago.It was installed poorly by someone know longer with the company. When our faucet quit working this week and the disposal broke, they sent someone over immediately. They were able to fix everything. Sean and Jason were great! They had to get creative because of some electrical problems but they were able to fix the sink and disposal. And they didn't even charge us! Will definitely use again.

Dylan Tanner was on time (early, actually! Dispatch called to see if I was available.). He was knowledgeable and personable - showed me where the damage came from and completed the work quickly. Would definitely use this service again.

Really appreciated the professionalism and skill of Paul Schultz, plumber, and Tory, apprentice.

I first used them on a major water leak on a Sunday of all things. they came out within the hour. Since used them on my job site 5 or 6 times and never have anything but excellent results.